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Deepfinity LTD

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193 reviews
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Average star rating
4.7
Serving customers since
2016
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Parcel Tracker Mailroom

193 reviews

Parcel Tracker Mailroom is a cloud-based software solution designed to streamline mailroom operations for residential buildings, student accommodations, co-working spaces, universities, and more. By leveraging advanced AI technologies, it automates parcel logging, recipient notifications, and collection processes, significantly reducing manual effort and enhancing operational efficiency. Key Features and Functionality: - Automated Parcel Logging: Utilizes AI-powered scanning to quickly log incoming parcels by capturing recipient details from labels, including handwritten ones, without the need for manual data entry. - Instant Recipient Notifications: Automatically sends customizable notifications via email, SMS, Slack, and other channels, informing recipients when their parcels are ready for collection. - Contactless Collection: Supports QR code-based contactless pickups, allowing recipients to collect parcels safely and efficiently, which is particularly beneficial for maintaining social distancing protocols. - Proof of Collection: Captures digital signatures, timestamps, and photo logs during parcel collection, ensuring secure handoffs and providing a reliable audit trail. - Comprehensive Reporting: Offers detailed analytics and reporting tools to monitor parcel volumes, delivery times, and mailroom performance, aiding in continuous improvement. Primary Value and Problem Solved: Parcel Tracker Mailroom addresses the challenges of manual mailroom management by automating the entire parcel handling process. This automation leads to a significant reduction in processing time—up to 80%—and minimizes errors associated with manual logging and tracking. By ensuring timely notifications and secure collections, it enhances recipient satisfaction and operational transparency. The system's scalability makes it suitable for organizations of various sizes, from small residential complexes to large universities, providing a flexible solution to meet diverse mailroom needs.

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Deepfinity LTD Reviews

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Star Rating
159
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6
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HC
Harry C.
09/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive design and excellent support

+Parcel Trackers customer service response times are excellent, when we have experienced problems we have seen responses within the hour and usually under 15 minutes. Always helpful and polite. +The setup and configuration from a systems admin perspective is intuitive with minimal setup required for new devices using the software or new users. +The app itself is easy to use and logical in the steps required to scan and document parcels, with extra functionality you can enable if you want to further manage, tag or otherwise categorise the parcel. +For more complex tasks like updating data feeds or other elements backend tasks also has strong support and technical guidance from their tech team.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
08/31/2026
Validated Reviewer
Review source: Organic

Easy Data Entry with Handled for You

It’s easy to input the information and have everything done for you.
Olowokere O.
OO
Olowokere O.
--
08/31/2026
Validated Reviewer
Review source: Organic

Effortless Parcel Management and Tracking

I like that Parcel Tracker Mailroom is handy because it's an app I can access on my phone, which helps me manage parcels effectively. They have a good track record. I enjoy the ability to take pictures of parcels and include them along with the tracking number, making it very easy to locate parcels. When sending an email to the receiver, they can also see the picture of the parcel they are expecting. The initial setup was very easy, and I appreciate the ability to log on to my profile, save information, and track deliveries efficiently.

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HQ Location:
London

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@deepfinity

What is Deepfinity LTD?

Deepfinity LTD is a technology company specializing in parcel tracking and logistics solutions. Their platform, Parcel Tracker, provides a comprehensive system for managing and tracking deliveries, primarily for businesses and large residential complexes. This software enhances operational efficiency by allowing users to monitor incoming and outgoing parcels in real-time. The service integrates with major carriers to consolidate tracking information, streamlining the process of handling packages and notifications for recipients.

Details

Year Founded
2016