TekTrack Reviews & Product Details

TekTrack is a comprehensive package tracking software designed to streamline the process of receiving, managing, and delivering packages within organizations. It offers a user-friendly interface that simplifies package handling, enhances accountability, and reduces processing time and costs. TekTrack is adaptable to various industries, including corporations, universities, residential complexes, and healthcare facilities, providing tailored solutions to meet diverse operational needs. Key Features and Functionality: - Multi-Platform Accessibility: Operate on desktops, laptops, smartphones, and tablets, supporting Windows, iOS, and Android devices. - Automated Notifications: Send customizable email and text alerts to recipients when packages are ready for pickup or have been delivered. - Proof-of-Delivery Capture: Record electronic signatures using signature pads, touchscreens, or ID card swipes to ensure secure and verifiable deliveries. - Customizable Workflows: Adapt package processing workflows to fit specific organizational requirements, including custom package fields and recipient information. - Integration Capabilities: Seamlessly integrate with existing systems such as ERPs, Active Directory, and locker systems, enhancing operational efficiency. - Advanced Reporting and Search: Utilize powerful search features and generate customizable reports to monitor package statuses and operational metrics. - Mobile Support: Process packages on-the-go with mobile devices, even in offline mode, ensuring continuous operations without network dependency. - Security and Compliance: Ensure data security with encrypted communications and maintain detailed chain-of-custody records for accountability. Primary Value and Solutions Provided: TekTrack addresses the challenges of manual package logging and tracking by automating and simplifying the entire process. It enhances operational efficiency by reducing errors, minimizing lost or misplaced packages, and providing real-time visibility into package statuses. The software's adaptability allows it to cater to various industries, ensuring that organizations can tailor the system to their specific needs. By integrating with existing systems and offering customizable workflows, TekTrack ensures a seamless and efficient package management experience, ultimately leading to improved customer satisfaction and reduced operational costs.

Seller

TekCore

Discussions

TekTrack Community

Languages Supported

English

Overview by

Todd Taylor

Pricing

Pricing provided by TekTrack.

Basic

$89.00

Per User Per Month

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Top-Rated Alternatives

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User Insights

Average based on 17 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

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Duval V.

Chief of Staff

Mid-Market (51-1000 emp.)

5/28/2025

"Great App and Easy Setup"

5/5

What do you like best about TekTrack?

It was fast to put together with the help of Todd in support. Our account and services we needed were up and running within a couple of days which was perfect. Certain members needed it for our business immediately and the software delivered!

Fairly simple and easy to use, we are no robust customer but can tell the features are there if needed. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Not TekTrack's problem, but our business wasn't ready to use all the features provided. Review collected by and hosted on G2.com.

Scott C.

Security Manager

Small-Business (50 or fewer emp.)

Originally submitted 2/28/2020

"Tremendously beneficial in servicing our residential and commercial communities."

5/5

What do you like best about TekTrack?

Time savings, dependability, user friendly. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Waiting for all couriers to develop smart scan which would be the ultimate in package processing. Review collected by and hosted on G2.com.

What problems is TekTrack solving and how is that benefiting you?

Successfully process over 75,000 packages on an annual basis with a small security staff. Have utilized with the assistance of TekTrack support with the implementation of package notification monitors in all our lobbies, email notifications and package delivery service as we have limited space for storage. Review collected by and hosted on G2.com.

Verified User in Online Media

Small-Business (50 or fewer emp.)

6/23/2020

"TekCore is setting the standard"

3.5/5

What do you like best about TekTrack?

inbound package tracking with its latest release of TekTrack. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Not much, there is nothing to dislike about Tektrack. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

2/13/2020

"Package logging made easy!"

5/5

What do you like best about TekTrack?

The app makes it extremely easy to log packages and get detailed package information off of the labels. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Absolutely nothing! This software is perfect. Review collected by and hosted on G2.com.

Kenneth H.

Academic Enrichment Teach

Education Management

Mid-Market (51-1000 emp.)

10/21/2019

"Very easy to use"

4/5

What do you like best about TekTrack?

Very easy to use. Easy to log in. Find what you're looking for and track how far it's traveled. My boss requires us to use it. At first, it was not easy to log in, but I got it. I saw how easy it is to track packages and letters I sent out. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Logging in was hard. They asked too many questions. My password was not strong enough to use. And I can't remember what I used to log in with. And the password hints were hard too. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

9/4/2019

"Tek Track - the good and the bad"

2.5/5

What do you like best about TekTrack?

I like how the app meets workflow requirements. It helps track the packages by the barcode scanner and you can view the signatures with the app. I use this for clinics that my company runs. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

I don’t have many negative things to say, but as with any electronic tracking device, there can be things that go wrong and errors can occur. Review collected by and hosted on G2.com.

Recommendations to others considering TekTrack:

Communicate with your other team members so you are all on the same page. Review collected by and hosted on G2.com.

What problems is TekTrack solving and how is that benefiting you?

Shipments to local clinics we work within the healthcare field. It actually eases the stress on the company knowing when they are received instead of waiting around for a confirmation call. Communication has improved as well along with accuracy. Review collected by and hosted on G2.com.

Daisy C.

Store Associate

Utilities

Small-Business (50 or fewer emp.)

9/5/2019

"Quick and Easy"

4.5/5

What do you like best about TekTrack?

The most helpful thing about TekTrack is that it organizes all your previous orders and current orders. You can quickly find your current order and location using the programs. Makes sending packages super easy! Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

For me personally there weren’t any downsides to TrekTrack. Sometimes the simplicity is what you need. Review collected by and hosted on G2.com.

Wanda H.

Owner

Real Estate

Small-Business (50 or fewer emp.)

4/16/2019

"Package tracking doesn't get easier than this!"

5/5

What do you like best about TekTrack?

This program is extremely intuitive and easy to use. I love that it figures and populates information CORRECTLY on its own! It is a huge relief to know I can let any one of our staff log packages and be confident they are logged correctly. The customizable email and text notifications are frequently used features but the phone notification is next-level stuff! Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

I wish it had a green color scheme to blend with our company colors. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

2/24/2019

"Excellent for apartment package logging"

5/5

What do you like best about TekTrack?

Being responsible for a residential complex with regular staff turnover, I love that this system makes sure our staff log packages correctly without supervision or training. It is a huge benefit that this system can log most packages' information on its own so our staff can’t make mistakes! Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

As another reviewer already said, the system is so configurable, there aren't any negatives. Review collected by and hosted on G2.com.

Recommendations to others considering TekTrack:

To fully appreciate what this system can do, see a demo. It was extremely helpful to watch someone configure this system to my needs and watch them use it in a way that solved all of my package problems. Review collected by and hosted on G2.com.

What problems is TekTrack solving and how is that benefiting you?

Log packages for residents and let them know their packages can be picked up if we aren't going to deliver them. We also need to easily look up any package's location or history if the resident has any questions. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

3/5/2019

"A must-have for busy mailrooms"

5/5

What do you like best about TekTrack?

It practically logs packages by itself. I have managed mailrooms for over 16 years and seen it all. This system is in a class of its own and there is nothing else like it. Upgrading to this system has drastically sped up our package logging time and eliminated employee mistakes. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

There's nothing to dislike. I can't even think of anything to nitpick about. Review collected by and hosted on G2.com.

Recommendations to others considering TekTrack:

Don't make the mistake of thinking all systems do the same thing. This is a first-class tracking system and very different from anything else we have used. I highly recommend and suggest you check it out! Review collected by and hosted on G2.com.

What problems is TekTrack solving and how is that benefiting you?

Making our busy mailrooms as efficient as possible. Review collected by and hosted on G2.com.