Reliable tracking API that just works

We integrated TrackingMore’s API to track laptop shipments for our IT team, and it’s been smooth from day one. The setup was quick, the documentation is clear, and the API responses are consistent across the carriers we use (FedEx, UPS, DHL). It saves us from having to check carrier sites by hand.

I highly recommend it for anyone who needs dependable shipment tracking built into their own tools, and the price is very good. i mostly used my tool /app UI . Review collected by and hosted on G2.com.

It works very well overall. The only issue I noticed is that a few tracking entries were not updated as delivered. It would be great if you could fix that or improve the system so it can automatically handle those rare cases and update them as delivered, to reach 100% accuracy. Review collected by and hosted on G2.com.

I really like that TrackingMore lets me track multiple shipments from different couriers. The tracking page is a great feature because it makes it easy for my customers to follow their orders. I also appreciate the excellent customer service. The setup process was very simple and only required importing a CSV file. Instead of entering shipping details one by one like I used to, I can now upload all the tracking numbers at once, and TrackingMore automatically provides tracking updates to my customers. I also want to thank customer service—Ellyn. She is very kind and professional, handled all my requests, and truly deserves 5 stars for her professionalism. Review collected by and hosted on G2.com.

There’s nothing I dislike or find unsatisfying. They’re really good. Review collected by and hosted on G2.com.

I find TrackingMore extremely valuable for integrating with my Shopify store, which makes the whole process seamless. It's a game-changer because it automatically imports fulfillment orders and connects them with the platform, allowing tracking statuses to show up on my tracking page. My customers can easily type in tracking numbers and see all statuses right in front of them. Plus, setting it up was really easy for me; the onboarding process and connecting with my store guided me effectively. Customizing my tracking page was straightforward as well. TrackingMore really fits my business and has helped me a lot—it saves me time by managing shipments across multiple carriers. Review collected by and hosted on G2.com.

nothing I dislike about TrackingMore, It just AMAZING! Review collected by and hosted on G2.com.

TrackingMore has detailed documentation for integration of their API into your website and their service covers a large variety of carriers compared to other services. Their recent addition of a lower tier plan that offers the same features as their PRO plan has been a great addition, especially for those companies that don't need a large number of credits every month. Their customer service/support has also been very accommodating and shows that they are willing to work with each customer individually to make their customer experience great. Review collected by and hosted on G2.com.

The only thing that I have found that needs more attention is the carrier updates. I have found a few carriers who were acquired by another company, changed their name (re-branded), etc. There needs to be more ongoing maintenance of their database to avoid potential issues, but I am sure that if I reach out to customer support to report outdated carrier information, they would update it quickly. I haven't found this impacting the usability of their service at the moment, but this is something that could cause an issue for another customer. I would also like to see more integration of smaller and niche carriers, mainly long-haul trucking companies in the US if possible. Review collected by and hosted on G2.com.

What I appreciate most about TrackingMore is the simplicity and efficiency of package tracking. The platform centralizes information from many carriers, automates a large part of the work, and saves a lot of time. The interface is clear, tracking is fast, and it is particularly convenient for managing a large volume of e-commerce orders. Review collected by and hosted on G2.com.

I don't really have any negative points to mention at the moment. The platform meets my needs well, it is simple to use, comprehensive, and efficient. My experience with TrackingMore is overall very satisfactory. Review collected by and hosted on G2.com.

TrackingMore makes it convenient to check shipment updates in one place. It helps our team follow up on deliveries and keep customers informed. Review collected by and hosted on G2.com.

Managing subscription expiry and renewal can be inconvenient. I would appreciate a smoother renewal process to help avoid interruptions in service. Review collected by and hosted on G2.com.

"A must-have tool for international e-commerce — highly recommended after just 2 weeks"

We have been using TrackingMore for about two weeks, and it has already made a noticeable difference in how we manage our shipments. The dashboard is clean and intuitive — at a glance, I can see the status of all packages without digging through multiple pages. One feature I particularly appreciate is that any incorrectly entered tracking numbers are flagged immediately, helping us avoid sending wrong information to customers.

Integration with Shopify was seamless, and the setup process was straightforward overall. The support team has been exceptional — they respond quickly via chat with detailed and thoughtful answers, making the onboarding experience smooth from day one.

What truly impressed us is the intelligence behind the tracking system. Even when a shipment is handed off to a local carrier in another country, TrackingMore automatically detects and continues tracking it — without any manual input. This level of automation is remarkable and something we did not expect. Tracking updates are also consistently accurate, giving us and our customers full confidence in the information displayed.

Since implementing TrackingMore, customer inquiries about delivery status have dropped significantly. Our customers can now track their orders independently through our website, which has greatly improved overall satisfaction. The reduction in inquiries alone already justifies the cost, making it an excellent investment for any international e-commerce store. Review collected by and hosted on G2.com.

"No major complaints, but a couple of small wishes"

After two weeks of use, there is very little to criticize about TrackingMore. If anything, the pricing could be slightly more competitive for smaller businesses, though the value it delivers makes it easy to justify.

The one feature I would love to see is a Japanese-language option for the dashboard interface. It is worth noting that the support team is already able to assist in Japanese via chat, which is greatly appreciated — so the admin panel is really the only thing missing on that front.

Overall, these are minor points rather than true pain points, and they do not diminish the overall experience. Review collected by and hosted on G2.com.

What I like best about TrackingMore is its powerful yet user‑friendly platform. It offers global carrier support, branded tracking pages, accurate delivery estimates, and helpful analytics. It improves the post‑purchase experience and makes logistics management much more efficient. Review collected by and hosted on G2.com.

What I dislike most about TrackingMore is the inconsistent sync speed with carriers, occasional tracking status errors, and insufficient customization for notifications and data exports. The support response can also be slow at peak times. Review collected by and hosted on G2.com.

Competitive price and great support in compare with the other service providers Review collected by and hosted on G2.com.

Small account, we have to contact support to buy more credits. Review collected by and hosted on G2.com.

I have working on my own parcel app and using Tracking More Tracking API as a backend. I am very happy with their Tracking API.

Tracking More API is a good system that gives accurate data compared to other tracking websites I've used. The data response was fast and reliable.

Also, the documentation was clear and user-friendly for a beginner developer.

I especially like their customer support. They are always reply straight away or the next day, and seem to really care. Review collected by and hosted on G2.com.

Their plans are more aimed at bigger customers, I'm presently a small customer. But when I contacted them, they worked out a good solution for my case, so actually a positive in the end. Review collected by and hosted on G2.com.