--- title: TekTrack Reviews meta_title: 'TekTrack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how TekTrack works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 17 scale: '5' date_modified: '2026-11-11' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

TekTrack Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the excellent customer support from Todd, ensuring quick setup and seamless integration for their needs. (1 mentions)
Users appreciate the quick setup and ease of use of TekTrack, making it perfect for immediate business needs. (1 mentions)
Users find TekTrack's setup process to be quick and straightforward, getting accounts and services running in days. (1 mentions)
Users value the easy setup of TekTrack, allowing quick implementation and immediate access to necessary services. (1 mentions)

Top Pros or Advantages of TekTrack

TekTrack Reviews (17)

Reviews

TekTrack Reviews (17)

4.4
17 reviews
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Duval V.
DV
Duval V.
Chief of Staff
Mid-Market (51-1000 emp.)
"Great App and Easy Setup"
5/5
What do you like best about TekTrack?

It was fast to put together with the help of Todd in support. Our account and services we needed were up and running within a couple of days which was perfect. Certain members needed it for our business immediately and the software delivered!

Fairly simple and easy to use, we are no robust customer but can tell the features are there if needed. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Not TekTrack's problem, but our business wasn't ready to use all the features provided. Review collected by and hosted on G2.com.

Scott C.
SC
Scott C.
Security Manager
Small-Business (50 or fewer emp.)
Originally submitted 2/28/2020
"Tremendously beneficial in servicing our residential and commercial communities."
5/5
What do you like best about TekTrack?

Time savings, dependability, user friendly. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Waiting for all couriers to develop smart scan which would be the ultimate in package processing. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"TekCore is setting the standard"
3.5/5
What do you like best about TekTrack?

inbound package tracking with its latest release of TekTrack. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Not much, there is nothing to dislike about Tektrack. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Package logging made easy!"
5/5
What do you like best about TekTrack?

The app makes it extremely easy to log packages and get detailed package information off of the labels. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Absolutely nothing! This software is perfect. Review collected by and hosted on G2.com.

Kenneth H.
KH
Kenneth H.
Academic Enrichment Teach
Education Management
Mid-Market (51-1000 emp.)
"Very easy to use"
4/5
What do you like best about TekTrack?

Very easy to use. Easy to log in. Find what you're looking for and track how far it's traveled. My boss requires us to use it. At first, it was not easy to log in, but I got it. I saw how easy it is to track packages and letters I sent out. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

Logging in was hard. They asked too many questions. My password was not strong enough to use. And I can't remember what I used to log in with. And the password hints were hard too. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Tek Track - the good and the bad"
2.5/5
What do you like best about TekTrack?

I like how the app meets workflow requirements. It helps track the packages by the barcode scanner and you can view the signatures with the app. I use this for clinics that my company runs. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

I don’t have many negative things to say, but as with any electronic tracking device, there can be things that go wrong and errors can occur. Review collected by and hosted on G2.com.

Daisy C.
DC
Daisy C.
Store Associate
Utilities
Small-Business (50 or fewer emp.)
"Quick and Easy"
4.5/5
What do you like best about TekTrack?

The most helpful thing about TekTrack is that it organizes all your previous orders and current orders. You can quickly find your current order and location using the programs. Makes sending packages super easy! Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

For me personally there weren’t any downsides to TrekTrack. Sometimes the simplicity is what you need. Review collected by and hosted on G2.com.

Wanda H.
WH
Wanda H.
Owner
Real Estate
Small-Business (50 or fewer emp.)
"Package tracking doesn't get easier than this!"
5/5
What do you like best about TekTrack?

This program is extremely intuitive and easy to use. I love that it figures and populates information CORRECTLY on its own! It is a huge relief to know I can let any one of our staff log packages and be confident they are logged correctly. The customizable email and text notifications are frequently used features but the phone notification is next-level stuff! Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

I wish it had a green color scheme to blend with our company colors. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Excellent for apartment package logging"
5/5
What do you like best about TekTrack?

Being responsible for a residential complex with regular staff turnover, I love that this system makes sure our staff log packages correctly without supervision or training. It is a huge benefit that this system can log most packages' information on its own so our staff can’t make mistakes! Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

As another reviewer already said, the system is so configurable, there aren't any negatives. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"A must-have for busy mailrooms"
5/5
What do you like best about TekTrack?

It practically logs packages by itself. I have managed mailrooms for over 16 years and seen it all. This system is in a class of its own and there is nothing else like it. Upgrading to this system has drastically sped up our package logging time and eliminated employee mistakes. Review collected by and hosted on G2.com.

What do you dislike about TekTrack?

There's nothing to dislike. I can't even think of anything to nitpick about. Review collected by and hosted on G2.com.