Narvar Inc.

Show rating breakdown
4.2 out of 5 stars
203 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.2
#1 in 1 categories
Grid® leader
Serving customers since
2012
Products
Reviews
About
Products
Reviews
About

Profile Name

Star Rating

110
69
19
2
2

Narvar Inc. Reviews

Review Filters
Profile Name
Star Rating
110
69
19
2
2
Anna N.
AN
Anna N.
Mid-Market (51-1000 emp.)
11/10/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Automated Shipment Updates That Drive Revenue, with Reporting Gaps

|Narvar
I use Narvar for our shipment notification emails and tracking pages. It helps answer customers’ questions about where their orders are, supports proactive communication, and improves the post-purchase customer experience. I like that it helps bring in incremental revenue; we expect to make $2 million this year from the emails. The emails get high-intent engagement, and customers are more excited to receive their products. The automated communication keeps customers informed without me and my team having to build and manage every touchpoint. Setup was easy, and the team was super helpful.
Verified User in Oil & Energy
O
Operation LTTS
Oil & Energy
Mid-Market (51-1000 emp.)
4/5

Narvar's branded tracking page enhances customer engagement by directing traffic to the company's site, which has transformed a call center into a revenue-generating asset. Proactive alerts for stalled shipments allow the team to address issues before customers are aware, improving customer satisfaction.

View Full Review
Summarized using AI
GM
Giovanni M.
Partner Sales ManagerMid-Market (51-1000 emp.)
10/30/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Revenue-Saving Returns and Delivery Insights, with Some Setup and Change Friction

|Narvar
I like Narvar’s estimated delivery dates at checkout. Its exchange flow lets customers choose a replacement item during a return, and we now keep a meaningful share of revenue that used to go out as refunds. I also value the carrier performance visibility. I can see on-time delivery rates by carrier and region and use hard numbers for annual carrier contract renegotiations instead of anecdotes. During setup, our implementation manager kept things moving with structured weekly calls and a shared launch plan.

About

Contact

HQ Location:
San Mateo, US

Social

What is Narvar Inc.?

Narvar Inc. is a technology company that specializes in delivering post-purchase customer experiences for retailers and brands. Their platform offers solutions such as order tracking, delivery notifications, and returns management, aiming to enhance customer satisfaction and streamline logistics operations. By integrating with various e-commerce platforms, Narvar helps businesses improve their shipping processes and maintain customer engagement after the sale. For more information, visit their website at [narvar.com](https://www.narvar.com).

Details

Year Founded
2012
Website
www.narvar.com