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Narvar Inc.

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191 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.2
#1 in 1 categories
Grid® leader
Serving customers since
2012
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Narvar Inc. Reviews

Review Filters
Profile Name
Star Rating
105
65
17
2
2
Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
09/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Return Platform, but Better Alignment Needed Between Sales and Tech Support

It's a very good return platform and very detailed documentation
Andrea O.
AO
Andrea O.
Director of eCommerce
09/18/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great UI, Painful Integration and Setup

I really like that Narvar provides updated status of returns and tracks orders, letting customers know exactly where their orders and returns stand. It's also user-friendly, which makes the experience much better. The user interface for the end customer is another aspect that I appreciate. Additionally, I find the updates that customers receive to be valuable.
Verified User
G
Verified User
09/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Seamless Integration, Exceptional Customer Experience

I love Narvar so much! The integration capabilities are superior to other competitors out there. We can easily plug into existing CRM and CCaaS systems that make it easy to deploy changes. It solves problems by providing a better consumer experience with immediate tracking info and a loop for returns processing. We can communicate with customers faster, free up our time handling support cases, and improving the customer journey. The initial setup was very easy with the help of our Narvar account team, who got us on board and walked us through the process.

About

Contact

HQ Location:
San Mateo, US

Social

@narvarinc

What is Narvar Inc.?

Narvar Inc. is a technology company that specializes in delivering post-purchase customer experiences for retailers and brands. Their platform offers solutions such as order tracking, delivery notifications, and returns management, aiming to enhance customer satisfaction and streamline logistics operations. By integrating with various e-commerce platforms, Narvar helps businesses improve their shipping processes and maintain customer engagement after the sale. For more information, visit their website at [narvar.com](https://www.narvar.com).

Details

Year Founded
2012
Website
www.narvar.com