Narvar offers significant advantages, particularly in its ability to centralize all post-purchase data in one unified platform. This consolidation provides a comprehensive view of the customer journey after purchase. Furthermore, a key benefit is the capability to easily export this valuable data, allowing for further analysis, reporting, and integration with other business intelligence tools.

Frankly, I think the best thing Narvar does is track shipping for you and notify customers well. As someone who works in Cloud Operations, high system uptime and API stability is important to me. Narvar is very solid there. Their IRIS platform is integrated with ours and has been able to manage our high volume sale season without any lag. Yes, the tracking page is quite clean and it lives on our own brand domain. Customers no longer need to visit carrier sites such as FedEx or DHL. This builds a lot of trust. The 'out for delivery' or delayed automated notifications do wonders to keep customers in the loop without my team needing to do manual work.

The platform is easy to use and the support is always quick to help.