Outvio Reviews & Product Details

Outvio provides an intuitive and well-organised platform that makes it easier to manage orders, shipments, multiple carriers and label printing from one place. We especially appreciate the support provided by their team, who have taken the time to understand our specific logistics and ERP integration requirements. They have been attentive, helpful and willing to find solutions adapted to our operation. Review collected by and hosted on G2.com.

Some advanced integrations and customised requirements may take additional time to analyse and implement. More detailed technical documentation and clearer estimated implementation timelines would make the process even smoother. However, the team has remained available and supportive throughout the process. Review collected by and hosted on G2.com.

Good software if you work with several shipping carriers. We can manage labels, tracking and delivery issues without everything becoming a mess Review collected by and hosted on G2.com.

There is very little to dislike about Outvio. Overall, the platform works really well and provides a great experience. If anything, some minor improvements to the user interface and a few workflows could make it even more intuitive, but overall we are very happy with Outvio. Review collected by and hosted on G2.com.

It has made managing returns and exchanges much easier. It gives us a clearer view of what’s happening with each case, so the team doesn’t have to rely as much on manual checks or constant back-and-forth messages. It also helps that tracking numbers and all shipments are visible in one place. Review collected by and hosted on G2.com.

What we disliked most was the initial setup. It took longer than we expected, and we would have appreciated a bit more training or guidance upfront so we could get started faster and feel more confident.

That said, once everything was properly configured, the tool made a lot more sense for our day-to-day work, and in the end the extra effort was worth it. Review collected by and hosted on G2.com.

I really like the direct connection with ecommerce and the ease of use of Outvio. I appreciate that it integrates with the most common ecommerce software, which is a great advantage. Additionally, it is very efficient because just seconds after an order enters the store, it appears in Outvio ready to be shipped. The ability to send orders one by one or print them all at once if there are many orders greatly improves my workflow. The initial setup was easy and intuitive, and the integration with carriers was done by the support team, which made the process even easier. Review collected by and hosted on G2.com.

Customer service is a bit slow. Review collected by and hosted on G2.com.

It has integrations into many ecommerce platforms which automatically inputs orders made by customers. Printing the shipping label for the order only takes 30 seconds and Outvio automatically selects cheapest available option instead of multiple minutes on every carrier website. Customer support is really fast and helpful at all times. Review collected by and hosted on G2.com.

There are no downsides I can tell after 1 year of usage. It is priced perfectly for what it offers. Review collected by and hosted on G2.com.

You can configure all national and international shipping options to your liking. Review collected by and hosted on G2.com.

I haven't found things I don't like, so far. Review collected by and hosted on G2.com.

Outvio has revolutionized the way we handle fulfillment for our business. The app is equipped with all the necessary tools for successful order management and shipping, including real-time tracking, automatic tracking updates, and customizable shipping options. I particularly love the ability to connect multiple sales channels, including marketplaces and e-commerce platforms, to streamline the process even further.

The app's interface is visually appealing and intuitive, making it simple to use even for those without a technical background. I appreciate the attention to detail put into the design, as it helps me to work more efficiently and effectively.

What really sets Outvio apart, however, is their exceptional customer support. Whenever I have had a question or encountered an issue, the support team has been there to assist me promptly and professionally. They go above and beyond to make sure that I have the best experience possible, and I truly appreciate their dedication to customer satisfaction.

Overall, I can't say enough good things about Outvio. It's the perfect fulfillment solution for businesses of any size, and I wouldn't hesitate to recommend it to anyone in need of an advanced and reliable app. Review collected by and hosted on G2.com.

The returns portal might be more customizable Review collected by and hosted on G2.com.

It has allowed us to improve shipments and returns tracking processes, picking in our warehouse, and optimization and flexibility regarding establishing logistics operators. They also have a fast and helpful support service and consider customer feedback for implementing future improvements. Review collected by and hosted on G2.com.

For some internal management tasks in our company, we need several reports that are not available on their platform... at the moment. Outvio has committed to implementing this functionality in the coming months. Review collected by and hosted on G2.com.

In 2019 we incorporated Outvio to be able to scale our operations and it was a success. Now that we have grown, he continues to accompany us. Highly recommended to automate actions and focus on what adds value to the business. Review collected by and hosted on G2.com.

Sometimes it is difficult to be proactive with incidents. The reason is that many notifications appear and it is difficult to see which ones you should attend to. Review collected by and hosted on G2.com.

Manage multiple warehouses from a single application Review collected by and hosted on G2.com.

more integrations in the future with Shopify Review collected by and hosted on G2.com.