I really appreciate the security features in AfterShip, which are awesome. They ensure that when a customer tries to track an order using someone else's order number, they won't be able to access the order details. AfterShip requires both the order number and phone number to match and provide the details, making it secure. Given I have a lot of orders daily, it's crucial the security features work well. No other customers can see other people's tracking or order details. Also, the initial setup was very easy.

1100 carriers and branded tracking pages

AfterShip provides a clean, intuitive interface that makes it straightforward to manage shipments across multiple carriers. The dashboard feels well organized, so both technical and non-technical users can quickly grasp tracking statuses, exceptions, and delivery insights at a glance. The branded tracking pages and notification workflows are especially strong, helping create a smooth, seamless post-purchase experience. That said, a few parts of the UI can feel a bit dated, and when working with more advanced features, I’ve occasionally noticed small navigation inconsistencies.