Top Rated Parcel Tracker Mailroom Alternatives
153 Parcel Tracker Mailroom Reviews
Overall Review Sentiment for Parcel Tracker Mailroom
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Easy to upload lists and edit them as required. We have a concierge who is backfilled for vacation and sick time, so we need to teach new folks how to use the system all the time. Very intuitive and easy for us.
We have variable periods of volume, so I switch between the free and paid subscriptions, so we only pay for what we need. I messed up on the billing cycle, but they refunded me for the months that we had low volumes. Review collected by and hosted on G2.com.
Had one occasion where we ended up having to change the password. Not sure what the issue was or even if it was one of our temporary people that did something , but was easily resolved. Review collected by and hosted on G2.com.
much better than the system we were previously using. Very easy to use as the system automatically generates a QR code which residents can scan and show proof of delivery. System automatically sends confirmation once they have signed and collected the parcel which helps to manage lost parcels Review collected by and hosted on G2.com.
Not easy to bulk edit recipient without losing parcel data Review collected by and hosted on G2.com.
Parcel tracker has made processing parcels so much quicker and easier for us Review collected by and hosted on G2.com.
Sometimes the parcel tracker will pick up the wrong name when scanning parcels Review collected by and hosted on G2.com.
Very easy to use everyday for admin and simple for customer to understand. Review collected by and hosted on G2.com.
Sometimes the app does crash and you have to reset it. Review collected by and hosted on G2.com.
Ease of use and the ability to keep a secure log of any and all deliveries Review collected by and hosted on G2.com.
Sometimes the app can be really slow or crash but easily fixed Review collected by and hosted on G2.com.
Quick and easy to scan in and out - makes reception job a lot easier - Notifys residents who are given a bar code which makes them feel more secure about their parcels too and photo evidence of what the parcels look like is always a bonus too as helps us locate the parcels if different staff are working Review collected by and hosted on G2.com.
Very occasionally, an email doesn't notify the resident that there parcel has arrived but this has never caused any issues for us and is still registered on our system so we have proof it's arrived. Review collected by and hosted on G2.com.
Helpful to keep track of parcels - Some good features - Helpful in understanding who is receiving and giving out specific parcels - generally pretty easy to use. Review collected by and hosted on G2.com.
There are some features that making it slow - It would be helpful to be able to scan in several packeges for one person at a time - it would be helful also to be able to scan the name and the bar code at the same time. Sometimes the scanning features are slow - The app seems to buffer quite often. Review collected by and hosted on G2.com.
We changed to parcel tracker after using paper records for years, and the change to our workload and the student experience has been wonderful - it is so easy to view records, especially when we receive queries from students wanting to know where there parcels are!I Review collected by and hosted on G2.com.
I think the sync could be faster between devices, to avoid confusion. I also wish the app would discern between letters and parcels, and send the recipient the QR code with a description of what they are getting. Some students think they have a parcel, when they actually have a letter. Review collected by and hosted on G2.com.
Easy to use. Simple design. The app works wonders. The kiosk is a very welcomed feature. Review collected by and hosted on G2.com.
The Company needs to accept more payment options. The delivery options in the app needs to be the same as the receiving option. Review collected by and hosted on G2.com.
