--- title: Parcel Tracker Mailroom Reviews meta_title: 'Parcel Tracker Mailroom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 193 reviews by the users' company size, role or industry to find out how Parcel Tracker Mailroom works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 193 scale: '5' date_modified: '2026-09-28' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Parcel Tracker Mailroom Reviews **Vendor:** Deepfinity LTD **Category:** [Package Tracking Software](https://www.g2.com/categories/package-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 193 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Parcel Tracker Mailroom Parcel Tracker makes parcel, mail, and delivery management easy in any building. It’s a smart cloud app that uses AI to cut your parcel handling time by up to 70% and improve how your team works. Over 500,000 people and businesses trust Parcel Tracker to log more than a million parcels every year. It’s the go-to tool for: ✅Student accommodations ✅ Residential buildings ✅Coworking and corporate offices ✅Universities ✅Hotels and restaurants ✅Hospitals ✅Small and medium businesses ✅Enterprise teams How Parcel Tracker Works 1. Scan parcels at the front desk or mailroom with your phone. Parcel Tracker sends an email notification to the recipient with a QR code. 2. Recipients pick up their parcels by showing their QR code. The QR code is scanned by the front desk or mailroom staff to verify the collection. Features You’ll Love ✅Works with all couriers and even handwritten labels ✅Sends automatic reminders to recipients ✅No manual typing needed ✅Easy to use from day one ✅Full tracking and accountability, start to finish ✅Great for managing lots of parcels or many buildings ## Parcel Tracker Mailroom Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **efficiency** of Parcel Tracker Mailroom, simplifying parcel management and reducing issues significantly. (5 reviews) - Users value the **ease of use** of Parcel Tracker Mailroom, enhancing efficiency and streamlining parcel management effortlessly. (4 reviews) - Users value the **real-time notifications** of Parcel Tracker, ensuring they stay updated on their parcel statuses instantly. (4 reviews) - Users value the **time-saving features** of Parcel Tracker Mailroom, significantly streamlining the delivery process and reducing hassle. (4 reviews) - Users applaud the **tracking efficiency** of Parcel Tracker Mailroom, streamlining delivery management through real-time updates and centralization. (4 reviews) - User Interface (3 reviews) - Features (2 reviews) - App Usability (1 reviews) - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) **What users dislike:** - Users face challenges with **tracking issues** , including delays and dependence on courier data, complicating delivery verification. (3 reviews) - Users find **limited customization** options for notifications and tracking settings, restricting personalization preferences. (2 reviews) - Users find **manual processes** cumbersome, wishing for improved integration to eliminate time-consuming data uploads and errors. (2 reviews) - Users experience **software instability** with occasional freezes and glitches, requiring frequent reboots, especially on older phones. (2 reviews) - Users often face **connectivity issues** with Parcel Mailroom Tracker, requiring a strong Wi-Fi signal to function properly. (1 reviews) - Users find the **premium features expensive** , limiting access to advanced functions for casual users. (1 reviews) - Users wish for improved **integration with CRM systems** to automate updates and minimize manual data entry errors. (1 reviews) - Users wish for **better integrations** with CRM systems to automate recipient information updates and minimize manual efforts. (1 reviews) - Limited Functionality (1 reviews) - Notification Issues (1 reviews) ## Parcel Tracker Mailroom Reviews ### 1. Intuitive design and excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Harry C. | Data and Systems Technical Lead (Accommodation Services), Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 16, 2026 **What do you like best about Parcel Tracker Mailroom?** +Parcel Trackers customer service response times are excellent, when we have experienced problems we have seen responses within the hour and usually under 15 minutes. Always helpful and polite. +The setup and configuration from a systems admin perspective is intuitive with minimal setup required for new devices using the software or new users. +The app itself is easy to use and logical in the steps required to scan and document parcels, with extra functionality you can enable if you want to further manage, tag or otherwise categorise the parcel. +For more complex tasks like updating data feeds or other elements backend tasks also has strong support and technical guidance from their tech team. **What do you dislike about Parcel Tracker Mailroom?** -Minor bugs or technical issues experienced with UI functions like light and dark mode causing navigational buttons to disappear in app when used on certain mobile devices. -If you have a large volume of customers pre-loaded into Parcel Tracker the auto recommend who the parcel belongs to feature can sometimes recommend not the exact right person but close name matches, which just requires some care when selecting to ensure the right recipient is chosen. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Handling the parcel management for a large and complex organisation with over 3000+ customers. Simple, efficient and intuitive scanning and processing means less time is spent on admin tasks and more time supporting the customer or speeding up their collection. ### 2. Effortless Parcel Management and Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Olowokere O. | Cleaner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 31, 2026 **What do you like best about Parcel Tracker Mailroom?** I like that Parcel Tracker Mailroom is handy because it's an app I can access on my phone, which helps me manage parcels effectively. They have a good track record. I enjoy the ability to take pictures of parcels and include them along with the tracking number, making it very easy to locate parcels. When sending an email to the receiver, they can also see the picture of the parcel they are expecting. The initial setup was very easy, and I appreciate the ability to log on to my profile, save information, and track deliveries efficiently. **What do you dislike about Parcel Tracker Mailroom?** Nothing **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker Mailroom helps me track multiple parcels efficiently, avoiding mismanagement. The app is accessible on my phone and lets me take pictures of packages, making it easy to locate and verify deliveries. It supports my team effectively by letting us save and track deliveries on our profiles. ### 3. Efficient Mail Management with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Meagan D. | Support Services Coordinator, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 18, 2026 **What do you like best about Parcel Tracker Mailroom?** I like that after working out all the debugging with the support system, I can just scan and go, which makes the mailing situation so much more organized and neat. The support team is awesome and always ready to help with any questions about the app. Their guidance was vital in figuring out issues like barcodes or QR codes, making the app work specifically with our organization's needs. The support team made the initial setup easier and ensured the app worked well with our organization. **What do you dislike about Parcel Tracker Mailroom?** I still believe that there can be some change worked out with how it recognizes the names on tracking on mail and packages. Names are sent in various forms. First, last initial, just the last name. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker Mailroom gives us a place to locate and check if participants have mail, all in one app. Its scanning feature simplifies organizing mail, making the process more manageable. Plus, the support team helps tailor the app to our needs. ### 4. Easy to Use, Efficient Package Management with Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 24, 2026 **What do you like best about Parcel Tracker Mailroom?** What I like best about Parcel Tracker is how easy it is to use and the responsiveness of their support team. The platform helps us manage a high volume of packages efficiently, and whenever we have questions or feedback, the Parcel Tracker team is quick to respond, helpful, and committed to finding solutions. Their customer service has been one of the biggest strengths of the product. **What do you dislike about Parcel Tracker Mailroom?** I haven't encountered any major issues. Additional reporting capabilities and more workflow customization would be welcome **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker helps us manage a high volume of incoming packages efficiently while reducing manual tracking and communication. Automated notifications, package tracking, and easy package lookup save staff time and help ensure students receive their deliveries quickly. This has improved operational efficiency, reduced errors, and enhanced the overall student experience. ### 5. Parcel Tracker Makes Parcel Logging Accurate, Secure, and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Dom E. | Caretaker, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 13, 2026 **What do you like best about Parcel Tracker Mailroom?** I use Parcel Tracker every day at work. It replaced our outdated hand written recording postal system. PT is far more accurate and secure. The ease of masking entries on a mobile phone to record and photo the parcels makes life a lot easier. It also gives you something to refer back to if a parcel is reported lost - you can prove you have delivered it from the photo! **What do you dislike about Parcel Tracker Mailroom?** Nothing to dislike - all good. I thought I preferred paper and pen, but once you use the app, you realise it is much better. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Gives you security of information. When delivering a parcel, you can photo it in situ to help prove delivery. The app saves a lot of confusion. ### 6. Highly Recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Cristina G. | Facilities Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2026 **What do you like best about Parcel Tracker Mailroom?** Very user friendly software. Easy to set up recipients. For us it was important that you could add multiple emails for notification and Parcel Tracker was the only one out of the apps we were looking at that offered that feature. The times we've had issues, customer support has been quick in resolving the issues. I thought with us in Canada and the app based out of the UK, support would be an issue because of the time difference and I've always gotten a response right away. **What do you dislike about Parcel Tracker Mailroom?** Sometimes the android app is glitchy but this has always been resolved right away. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker has allowed us to more efficiently track when packages are picked up and more importantly who picked them up. In case in package is misplaced, we know who had collected the package. ### 7. Easy to Navigate, Fast and Efficient Scanning **Rating:** 5.0/5.0 stars **Reviewed by:** Epiphany S. | Security Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 26, 2026 **What do you like best about Parcel Tracker Mailroom?** Parcel Tracker makes it easy to navigate. It allows personnel to scan quickly and efficiently. The features are also easy to understand **What do you dislike about Parcel Tracker Mailroom?** The update was a little harder to navigate. Instructional updates and communication about update may be needed **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Officers now are able to expedite their checking in and out process with seamless scanning and they do not have to wait for buffering issues when in different locations in the building. ### 8. Outstanding Upgrade from Excel—Effortless, Secure Package Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Misty M. | Loss Mitigation Default Operations Leader , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 13, 2026 **What do you like best about Parcel Tracker Mailroom?** We transitioned from a generic Excel spreadsheet system to Parcel Tracker, and the difference has been outstanding. Tracking packages is now effortless, more secure, and far better organized, without worrying about too many people having unrestricted access. **What do you dislike about Parcel Tracker Mailroom?** There are no major drawbacks to note. While no system is perfect, Parcel Tracker has been reliable and effective, with only minimal room for improvement. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker Mailroom is solving the problem of manual, disorganized, and unsecured mail tracking. Before using it, tracking deliveries through shared Excel spreadsheets made it easy for items to be missed, duplicated, or accessed by too many people. Parcel Tracker centralizes all mail and package tracking in one secure, easy‑to‑use system, which improves accuracy, accountability, and visibility. As a result, tracking mail is faster and more reliable, fewer mistakes are made, and access is better controlled—saving time and reducing frustration for everyone involved. ### 9. Keeps the Mail Room Organized and Makes Package Assistance Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda W. | Sr Manager Safety and Compliance, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 27, 2026 **What do you like best about Parcel Tracker Mailroom?** It helps me keep the mail room organized, and it also makes it easier to assist employees with their packages. **What do you dislike about Parcel Tracker Mailroom?** It took me some time to learn the new app, and I also needed a few updates that slowed the learning experience down. However, I’ve been working with the team, and they’ve helped out a lot. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** There’s no need for a physical mail delivery person, since the app does a lot of the work for you. ### 10. Simple & Effective Digital Tool with Potential **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 23, 2026 **What do you like best about Parcel Tracker Mailroom?** Great app for going digital, especially in residential settings. Prior to Parcel, our tracking system for senior residents involved manually logging items in and out of a binder, which had its own pros and cons. Parcel allows us to better track packages, especially in situations where staff, residents, or couriers cannot provide clear answers. The web browser interface is fantastic for visual learners—you can create customized views to filter what is and isn’t needed. **What do you dislike about Parcel Tracker Mailroom?** Images do not always upload after submitting. It would be helpful if the app automatically prompted a photo instead of requiring the extra step to select “take a photo.” Logged items also do not always sync across different users and devices. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel has been a great tool for transitioning from manual to digital tracking, especially in residential settings with multiple users. It has improved visibility and made package management easier. With a few fixes—like syncing and photo uploads—it could be even better. ### 11. Parceltracker Made Parcel Receiving Simple and Paperless **Rating:** 5.0/5.0 stars **Reviewed by:** Andreas K. | Director | Head of Operational Services & Procurement, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 23, 2026 **What do you like best about Parcel Tracker Mailroom?** We use Parceltracker to replace the old paper-based system for receiving parcels. The tool has now been in use for over a year. The support team is quick and reliable whenever we do have a query. **What do you dislike about Parcel Tracker Mailroom?** We’d like to see a few more customisation options. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker is a useful and reliable app offering accurate tracking, Usermanagement and a clear user interface. ### 12. All-in-One Delivery Tracking Made Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Arjun K. | Resident Supervisor, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 03, 2025 **What do you like best about Parcel Tracker Mailroom?** Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real-Time Notifications: Provides timely updates, so you always know when your parcel is out for delivery or has arrived. User-Friendly Interface: Clean layout that’s easy to navigate even for first-time users. Supports Multiple Couriers: Works with various delivery services, making it useful for frequent online shoppers. Package History: Allows you to view past deliveries for reference or record-keeping. **What do you dislike about Parcel Tracker Mailroom?** Occasional Sync Delays: Some courier updates may take slightly longer to appear compared to checking directly on the courier’s website. Limited Customisation: Few options to personalise notifications or tracking settings. Premium Features Locked: Some advanced features may require a subscription, which might not be ideal for casual users. Dependent on Courier Data: If the courier provides incomplete updates, the app can’t fill in the gaps. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** We had a problem of the app freezing while scanning the parcels. but the problem was addressed promptly and politely. there was good communication and we were kept updated and followed up even after the issue was resolved. ### 13. Excellent All-in-one Mailroom Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 10, 2026 **What do you like best about Parcel Tracker Mailroom?** Everything we needed to step away from manual parcel logging we found in Parcel Tracker. It has all features that small or large mailrooms may require - detailed parcel logs, signature collection at check-out, automated notifications by SMS or email. The app is highly customizable and the developers are constantly working to improve it. The interface is intuitive and easy to use and navigate. It also helps to have both desktop version and an iOS/Android app. The price is reasonable for an enterprise, and for a small mailroom the free version is sufficient. **What do you dislike about Parcel Tracker Mailroom?** There are a few minor UI bugs and some helpful fields/features are currently missing. The phone/tablet app was glitchy at first and didn't sync properly, but that was fixed. It would be great to be able to assign more than one email per notification, hopefully that gets added in the future. In general, the developers listen to the issues and are highly interested in making the product better with future updates. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** We have fully automated and streamlined our mailroom parcel logging and greatly improved security. ### 14. Efficient Parcel Management with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Declan M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 21, 2026 **What do you like best about Parcel Tracker Mailroom?** I save time organizing parcels with Parcel Tracker Mailroom by being able to scan them. I find the customer service second to none, as any problems are dealt with very quickly. The app is very quick and efficient when it's working properly. The initial setup was very easy, which was a big plus for me. **What do you dislike about Parcel Tracker Mailroom?** Recently there has been an update and it has caused a bit of a problem for us as we have more work when searching for a parcel. It is harder now for us to see how many parcels are in storage when looking at the app. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker Mailroom saves me time organizing parcels by allowing me to scan them. ### 15. Easy, Customizable Interface with Powerful CSV Imports and Proof-of-Delivery Photos **Rating:** 5.0/5.0 stars **Reviewed by:** Camden W. | Admin, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 04, 2026 **What do you like best about Parcel Tracker Mailroom?** The interface is easy to use and customizable. The ability to batch import a CSV for recipients is massively helpful and efficient. Also, proof-of-delivery photos are a plus, and customizable recipient notifications are a must-have feature that other applications lack. **What do you dislike about Parcel Tracker Mailroom?** The application is prone to crashing or errors if left open too long. This causes the app to restart frequently. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** We used to do package management on paper, which in and of itself is inefficient. Parcel Tracker Mailroom is not only saving resources but is also allowing mailroom attendants to navigate high-volume deliveries with ease and efficiency. ### 16. Keeps Parcels Organised and Delivery Tracking Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Parcel Tracker Mailroom?** I like that it keeps parcels organised and makes it easy to track and manage deliveries. **What do you dislike about Parcel Tracker Mailroom?** The system can sometimes be slow or take extra steps to update parcel information. It can also be confusing when there are delivery issues or missing tracking details. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** It helps track parcels, reduces lost or misplaced deliveries, and makes it easier to know when they arrive. This saves me time and keeps the mailroom more organised. ### 17. Parcel Tracker Streamlines Daily Parcel Management with Fast, Searchable Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Lynne M. | Cashiering Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 18, 2026 **What do you like best about Parcel Tracker Mailroom?** Parcel Tracker has immensely helped our team eliminate manual tracking/logging of parcels and created efficiencies with managing parcels daily. The data is easily searchable and retrievable, and helps our team easily track our daily parcels and produce accurate and timely reporting as needed. **What do you dislike about Parcel Tracker Mailroom?** The barcode reader is very sensitive and will pick up additional barcodes/QR codes when scanning, which takes some time to get accustomed to. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker has helped our team eliminate manually logging/tracking parcels. ### 18. Easy to use product for receiving. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 05, 2026 **What do you like best about Parcel Tracker Mailroom?** It’s very easy to set up, runs smoothly, and does exactly what it’s supposed to do. The simple design makes it useful across many settings and applications. It’s also affordable and works well for all of our teams. **What do you dislike about Parcel Tracker Mailroom?** A few features aren’t available yet, though they may be coming soon. Right now, there’s no integration with common messaging platforms such as Microsoft Teams or Slack. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** AI assistant is not the best at answering questions with specificity. Online support assistants have been able to close the gap. ### 19. Streamlined Mail Logging with Notes, CSV Exports, and Automated Emails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 18, 2026 **What do you like best about Parcel Tracker Mailroom?** It allows me to log both incoming and outgoing mail, add notes about the contents of each package, download the records as a CSV file, and send automated emails to each affected employee. **What do you dislike about Parcel Tracker Mailroom?** The app can’t be used when the Wi‑Fi is down, which delays accurate package tracking and makes it harder to track packages correctly. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** We used to track our packages in an Excel spreadsheet just for our department, which didn’t help much if a package was delivered to the wrong department. Now that we use Parcel Tracker, wherever the package goes it gets scanned and logged, so we can locate it quickly and easily. ### 20. Easy Data Entry with Handled for You **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 31, 2026 **What do you like best about Parcel Tracker Mailroom?** It’s easy to input the information and have everything done for you. **What do you dislike about Parcel Tracker Mailroom?** Sometimes when receiving multiple packages where they’re handed to you stacked, it’s difficult to get full clear images of the labels without having to separate the large parcels. Can take up lots of space **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Pictures of labels and tracking makes it easier to locate parcels ### 21. Clean, User-Friendly Interface with Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 23, 2026 **What do you like best about Parcel Tracker Mailroom?** It has a clean and user-friendly interface. The support stuff are very responsive in case anything goes wrong with the app. It's very quick to scan parcels. **What do you dislike about Parcel Tracker Mailroom?** It's laggy sometimes and once our data was completely cleared but we were able to recover it with help from the support team. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** It helps us keep track of our resident's parcels and allows for efficient handover of parcels to residents through QR codes. ### 22. Photographic Receipt Evidence Makes Inbound Shipment Tracking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Scott F. | Collateral Supervisor, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 13, 2026 **What do you like best about Parcel Tracker Mailroom?** The most outstanding feature is the ability to have photographic evidence of receipt. Streamlining this with mobile phone compatibility results in a brilliant method to track large inbound shipments efficiently while also solving for the issue of package accountability once an item leaves the mailroom's possession **What do you dislike about Parcel Tracker Mailroom?** There are no cons that should dissuade interest. I might only make suggestions for quality-of-life items like reporting customization and package import functionalities. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** They have effectively mitigated occurrences of lost packages by ensuring 100% accuntability ### 23. We love Parcel Tracker! **Rating:** 5.0/5.0 stars **Reviewed by:** Tina O. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 06, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Parcel Tracker Mailroom?** We’ve been using Parcel Tracker in our buildings for a couple of years now, and it’s been a game-changer. It’s incredibly easy to set up and run—once you’ve uploaded your building and recipient information, you’re good to go in no time. Since implementing it, we’ve seen a big drop in issues like lost parcels, delays in collection, and struggling to track down deliveries. Everything runs more smoothly. **What do you dislike about Parcel Tracker Mailroom?** It would be great if Parcel Tracker could integrate with our CRM system so recipient information could be updated automatically. That way, we wouldn’t need to upload recipient details manually—they’d sync directly into Parcel Tracker, saving time and reducing errors. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Since implementing it, we’ve seen a big drop in issues like lost parcels, delays in collection, and struggling to track down deliveries. Everything runs more smoothly. ### 24. Parcel Tracker Mailroom Is Very Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Nico O. | residence manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 26, 2026 **What do you like best about Parcel Tracker Mailroom?** The parcel Tracker Mailroom is very easy to use **What do you dislike about Parcel Tracker Mailroom?** sometimes the residents are not receiving the qr code **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** the one ive mentioned before ### 25. All Inclusive Mailroom Application...Look No further! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 25, 2026 **What do you like best about Parcel Tracker Mailroom?** What we like most about Parcel Tracker Mailroom is that it is very user friendly, efficient and cost effective. **What do you dislike about Parcel Tracker Mailroom?** What we like least about Parcel Mailroom Tracker is that you need a strong Wi-Fi signal at all times, to avoid synchronization issues. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** The Parcel Tracker Mailroom is benefitting us with it's ease of use and the ability to scan in a large number of parcels in seconds. ### 26. Just what we were after! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 18, 2026 **What do you like best about Parcel Tracker Mailroom?** Able to log both incoming and outgoing parcels **What do you dislike about Parcel Tracker Mailroom?** Nothing that I can see so far- I have used the free trial **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Automated emails mean we don't get constant questions about if something has come and as we have more than one person in the team, means we are able to easily see if someone has a parcel that maybe the other person is aware of but not you ### 27. Easy Parcel Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 20, 2026 **What do you like best about Parcel Tracker Mailroom?** It’s easy to keep track of parcels coming in and going out. **What do you dislike about Parcel Tracker Mailroom?** Sometimes our data gets deleted, but it’s restored after we contact support for help. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Sometimes the barcodes on parcels aren’t recognised and won’t scan properly. ### 28. QR Codes for pickup make this the best! **Rating:** 4.5/5.0 stars **Reviewed by:** Blair S. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 06, 2025 **What do you like best about Parcel Tracker Mailroom?** The pickup QR code system works flawlessly, much faster and more securely than signatures or adding names. Optical Character Recognition (OCR) is highly accurate and speeds up data entry. Notification emails are concise and effective in communicating with customers. Customization options are extensive, allowing the system to fit unique workflows. Customer support is exceptional, with quick responses and knowledgeable assistance. **What do you dislike about Parcel Tracker Mailroom?** It may be too basic for larger organizations with complex needs. No significant drawbacks for small- to medium-sized operations—does exactly what it promises. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker has solved several persistent problems at Package Point. Before implementing the system, managing package pickups was inefficient and error-prone, as tracking signatures, recording recipient names, and handling missed pickups all took unnecessary time and created confusion. With Parcel Tracker, the QR code pickup system eliminates the need for manual sign-in, reduces the risk of mistakes, and speeds up the handover process for both staff and customers. The optical character recognition feature accurately captures shipping details from labels, reducing the need for manual data entry and minimizing potential errors. Automated, concise email notifications ensure customers know exactly when their parcels are ready, improving communication and reducing missed pickups. Overall, Parcel Tracker has streamlined our operations, improved accuracy, and provided a more professional experience for Package Point customers. ### 29. the best solution for our mailroom **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen M. | Assistant Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 28, 2025 **What do you like best about Parcel Tracker Mailroom?** We’ve been using Parcel Tracker for several years now and it continues to deliver. It was super simple to get started. The app is incredibly intuitive, and our team loves how easy it is to scan, notify, and manage incoming packages with their phone (no equipment to buy). We use it every day and this app has made our check-in/check-out process much more efficient and has saved us a ton of time. The web dashboard is also super helpful. **What do you dislike about Parcel Tracker Mailroom?** Nothing! Any issue we have had has been resolved. Their support team is always fast, responsive, and helpful. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** We are a non-profit that receives mail and packages for people who work at sea. ### 30. Great photo option, but glitches can derail parcel numbering **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 20, 2026 **What do you like best about Parcel Tracker Mailroom?** the photo option is good, numbering the parcels is essential **What do you dislike about Parcel Tracker Mailroom?** The app often glitches and then the numbering system goes to pot **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** keeping track of a very large number of parcels. ### 31. Absolutely Essential for Our Corporate Mailroom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 10, 2025 **What do you like best about Parcel Tracker Mailroom?** Parcel Tracker has completely transformed how we manage incoming packages. As a corporate mailroom serving both our business and tenants, we rely heavily on the ability to document exactly what happens to each parcel. The feature that lets us note where a package was left—like “on their desk”—has been a game-changer. When someone asks about a delivery from months ago, I can instantly pull up the record, see what we did with it, and even view photos. It’s like having an insurance policy for every package.

The app is incredibly easy to use, and the developers are constantly rolling out updates that make it even better. It’s clear they listen to user feedback. Speaking of which, their customer support is phenomenal—responsive, attentive, and genuinely helpful. I’ve never felt so supported by an app team before.

If you manage a mailroom or handle package intake in any capacity, I can’t recommend Parcel Tracker enough. It’s made our lives so much easier and brought a new level of accountability and peace of mind to our operations. **What do you dislike about Parcel Tracker Mailroom?** Honestly, there’s nothing I dislike about Parcel Tracker. It does exactly what we need, and the constant improvements only make it better over time. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** 1. Lost or Misplaced Packages:
Before Parcel Tracker, it might have been difficult to remember or prove what happened to a package. Now, with detailed logs and photo documentation, you can quickly verify when a package was received, what was done with it, and where it was left. This drastically reduces confusion and eliminates the “he said, she said” around missing items.

2. Lack of Accountability:
The app creates a clear chain of custody for every package. This accountability helps build trust with both internal staff and tenants, knowing that every delivery is tracked and documented.

3. Time-Consuming Inquiries:
You no longer have to dig through emails or paper logs when someone asks about a package. A quick search in the app gives you all the information you need—saving time and reducing stress.

4. Manual Processes:
By digitizing the entire mailroom workflow, Parcel Tracker eliminates the need for manual logging or spreadsheets. This streamlines operations and allows your team to focus on more important tasks.

5. Communication Gaps:
With automatic notifications and detailed delivery notes, recipients are kept in the loop, reducing the number of follow-up questions and improving overall satisfaction. ### 32. Parcel Tracker’s Timely, Responsive Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 04, 2026 **What do you like best about Parcel Tracker Mailroom?** Parcel Tracker has great customer support that responds in a timely manner **What do you dislike about Parcel Tracker Mailroom?** There are certain flaws in the app that can make it hard to verify deliveries **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker is helping us track key metrics in our mailroom that we can utilize to improve our services ### 33. Easy to use and efficient **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 19, 2026 **What do you like best about Parcel Tracker Mailroom?** What i like best is quick and easy to use **What do you dislike about Parcel Tracker Mailroom?** that you need an app and a device to use it **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** main problem that it solves is time saving and its performance ### 34. Streamlining Student Parcel Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ethen H. | Ops Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 30, 2025 **What do you like best about Parcel Tracker Mailroom?** Quick and easy scanning: Staff just scan the parcel with a phone, and the app pulls up the student’s info automatically – no need to search manually.

Instant notifications: The system emails the student as soon as their parcel is logged, which cuts down on front desk queues and constant "is my parcel here?" questions.

Speeds up the whole process: Saves staff time and helps keep things moving during busy delivery windows, especially at peak times like term start.

Reduces human error: With less manual input, there’s a lower risk of mix-ups or missed parcels.

Mobile flexibility: Great for teams working across multiple reception areas or needing to log items on the move. **What do you dislike about Parcel Tracker Mailroom?** Label scanning depends on quality: It struggles a bit with unclear or handwritten labels, which might need manual checking. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Long time spent logging parcels with poor tracking after ### 35. Great Platform for Tracking and Managing Packages **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 23, 2026 **What do you like best about Parcel Tracker Mailroom?** It is great plarform that allows us to keep track of packages and help us manage them. **What do you dislike about Parcel Tracker Mailroom?** Custumer service support wasnt the best. Also, the platform could take some time to get use to it. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** It is helping us with the bookkeeping of packages, tracking them and also notify our residents. ### 36. First Class Parcel Tracking Software **Rating:** 5.0/5.0 stars **Reviewed by:** Nicky D. | Print and Post reception supervisor, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 11, 2025 **What do you like best about Parcel Tracker Mailroom?** Parcel Tracker has significantly improved the process of logging our staff and student parcels. We are able to utilise our storage space much more efficiently and allows us much better tracking of parcels throughout our delivery process. It also provides much clearer information for staff and students and has reduced the number of errors within our processes **What do you dislike about Parcel Tracker Mailroom?** Occasional IT issues but these have been resolved very quickly and the support has always been great **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** The system provides much clearer information as to where a delivery is in our organisation. We have much more efficient tracking and therefore have less queries and complaints from staff and students. This frees up our time considerably. ### 37. User-friendly system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 08, 2025 **What do you like best about Parcel Tracker Mailroom?** It's an intuitive and well-organised system with many possibilities. Registering packages via mobile is easy, and picking up packages makes us feel like we have control. **What do you dislike about Parcel Tracker Mailroom?** There are no particular downsides to mention. It took a little time to set up exactly as we wanted, but with good help from support, it worked out. Good training is also essential, which we experienced. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker finally gives us, and everyone involved, complete control over all packages and letters delivered to our company. The solution is intuitive and easy to use, from the moment they're received to their final delivery, including back-end management. ### 38. Super helpful app! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 05, 2025 **What do you like best about Parcel Tracker Mailroom?** This app saves us so much time with checking mail in and out! I love that it works from my phone and will pull up the recipient automatically from a pic of the label. **What do you dislike about Parcel Tracker Mailroom?** Sometimes the app freezes up when running on older phones. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** We were overwhelmed with mail and packages. Checking them in by hand was difficult with the amount of mail and packages were receive. Parcel Tracker has solved our mailroom management issues. ### 39. College Mailroom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 22, 2025 **What do you like best about Parcel Tracker Mailroom?** Parcel Tracker captures the name of the recipient and tracking numbers accurately. **What do you dislike about Parcel Tracker Mailroom?** Parcel Tracker does not always capture the carrier. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel Tracker is helping eliminate mistakes made with the recipient's name because it captures the name on the items rather than having to manually look for them. It is helping move the pick up line along faster with the use of the QR code. ### 40. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Tony P. | Head of front of house, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 17, 2025 **What do you like best about Parcel Tracker Mailroom?** Very easy to use, very easy to train the staff on, very reliable and very speedy, it has coots down tremendously on the work required to handle our parcels compared to our system which was highly manual, it is a no brainer! **What do you dislike about Parcel Tracker Mailroom?** There are no cons to this system, it is very efficient and accurate. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Speeded up a very slow procedure. ### 41. Great Product and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher D. | Head Porter, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 10, 2025 **What do you like best about Parcel Tracker Mailroom?** the set up was very easy and the interface is very easy to use **What do you dislike about Parcel Tracker Mailroom?** glitches in the system requiring a reboot **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** location of parcel storage and delivery information sending ### 42. Perfect for Small Apartment Building with Concierge Service **Rating:** 4.5/5.0 stars **Reviewed by:** Camille R. | Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 26, 2024 **What do you like best about Parcel Tracker Mailroom?** Easy to upload lists and edit them as required. We have a concierge who is backfilled for vacation and sick time, so we need to teach new folks how to use the system all the time. Very intuitive and easy for us. We have variable periods of volume, so I switch between the free and paid subscriptions, so we only pay for what we need. I messed up on the billing cycle, but they refunded me for the months that we had low volumes. **What do you dislike about Parcel Tracker Mailroom?** Had one occasion where we ended up having to change the password. Not sure what the issue was or even if it was one of our temporary people that did something, but was easily resolved. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Logs all incoming parcels and provides an audit trail. ### 43. Great, Easy to use product **Rating:** 5.0/5.0 stars **Reviewed by:** Tyrone J. | Property Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 17, 2024 **What do you like best about Parcel Tracker Mailroom?** much better than the system we were previously using. Very easy to use as the system automatically generates a QR code which residents can scan and show proof of delivery. System automatically sends confirmation once they have signed and collected the parcel which helps to manage lost parcels **What do you dislike about Parcel Tracker Mailroom?** Not easy to bulk edit recipient without losing parcel data **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Stopping residents from reporting parcels as lost even though they have already collected it, now they receive an email with confirmation of date, time and signature. ### 44. Parcel tracker is easy to use and saved so much time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 17, 2024 **What do you like best about Parcel Tracker Mailroom?** Parcel tracker has made processing parcels so much quicker and easier for us **What do you dislike about Parcel Tracker Mailroom?** Sometimes the parcel tracker will pick up the wrong name when scanning parcels **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel tracker has saved so much time and freed up our team for other tasks. It is much easier to track collection and ensure that the incorrect parcels are not given out ### 45. Simple and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 17, 2024 **What do you like best about Parcel Tracker Mailroom?** Very easy to use everyday for admin and simple for customer to understand. **What do you dislike about Parcel Tracker Mailroom?** Sometimes the app does crash and you have to reset it. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Sending out the code to inform customers when they're parcel is ready to collect. Easy to log the parcel in a couple of seconds. ### 46. Solid parcel tracking app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 17, 2024 **What do you like best about Parcel Tracker Mailroom?** Ease of use and the ability to keep a secure log of any and all deliveries **What do you dislike about Parcel Tracker Mailroom?** Sometimes the app can be really slow or crash but easily fixed **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Enables to keep a secure log as before we had to use pen and paper to sign out parcels ### 47. Cohesive parcel tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 17, 2024 **What do you like best about Parcel Tracker Mailroom?** One QR code per user rather than per parcel **What do you dislike about Parcel Tracker Mailroom?** Names sometimes are not picked up on the scanner **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** How many parcels a student has, if they've collected and when - how long we've had a parcel ### 48. Parcels made easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Ciaran F. | Customer Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 06, 2023 **What do you like best about Parcel Tracker Mailroom?** Quick and easy to scan in and out - makes reception job a lot easier - Notifys residents who are given a bar code which makes them feel more secure about their parcels too and photo evidence of what the parcels look like is always a bonus too as helps us locate the parcels if different staff are working **What do you dislike about Parcel Tracker Mailroom?** Very occasionally, an email doesn't notify the resident that there parcel has arrived but this has never caused any issues for us and is still registered on our system so we have proof it's arrived. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Honestly has made our parcel system so much easier as before we were using pen and paper and it was an absolute nightmare! Now it takes us two seconds to scan the parcel and detects all the information from the label and matches it with the corresponding tenant and notifies them which is much better than hunting from pages and pages of room numbers to see if you have a parcel! ### 49. Parcel Tracker **Rating:** 3.5/5.0 stars **Reviewed by:** Sam T. | Reception, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 11, 2023 **What do you like best about Parcel Tracker Mailroom?** Helpful to keep track of parcels - Some good features - Helpful in understanding who is receiving and giving out specific parcels - generally pretty easy to use. **What do you dislike about Parcel Tracker Mailroom?** There are some features that making it slow - It would be helpful to be able to scan in several packages for one person at a time - it would be helpful also to be able to scan the name and the bar code at the same time. Sometimes the scanning features are slow - The app seems to buffer quite often. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** It is making sure that we know which parcels we have and helps our residents know when to come and collect. It is important that we keep good records as we are handling parcels that are not ours. ### 50. Easy and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Zoe L. | Accommodation and Conference Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 06, 2023 **What do you like best about Parcel Tracker Mailroom?** We changed to parcel tracker after using paper records for years, and the change to our workload and the student experience has been wonderful - it is so easy to view records, especially when we receive queries from students wanting to know where their parcels are! **What do you dislike about Parcel Tracker Mailroom?** I think the sync could be faster between devices, to avoid confusion. I also wish the app would discern between letters and parcels, and send the recipient the QR code with a description of what they are getting. Some students think they have a parcel, when they actually have a letter. **What problems is Parcel Tracker Mailroom solving and how is that benefiting you?** Parcel tracker helps our mailroom in student accommodation to record and successfully deliver a huge amount of deliveries each week, alongside staff post and commercial deliveries. ## Parcel Tracker Mailroom Discussions - [What is Parcel Tracker Mailroom used for?](https://www.g2.com/discussions/what-is-parcel-tracker-mailroom-used-for) - [View Parcel Tracker Mailroom pricing details and edition comparison](https://www.g2.com/products/parcel-tracker-mailroom/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+18%3A18%3A19+-0500&secure%5Bsession_id%5D=f792ed7a-8931-4d03-8f08-80770f77a929&secure%5Btoken%5D=e5a18714dbfe9ce2c4babaa12ee9fbdbb23acd1ce41d528690856075c7926771&format=llm_user) ## Parcel Tracker Mailroom Features **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance ## Top Parcel Tracker Mailroom Alternatives - [Notifii Track](https://www.g2.com/products/notifii-track/reviews) - 4.5/5.0 (95 reviews) - [Building Logistics](https://www.g2.com/products/building-logistics/reviews) - 4.9/5.0 (131 reviews) - [EZTrackIt](https://www.g2.com/products/eztrackit/reviews) - 4.3/5.0 (104 reviews)