# 7 Layer Solutions Reviews **Vendor:** 7 Layer Solutions Inc. **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 4.8/5.0 **Total Reviews:** 71 ## About 7 Layer Solutions 7 Layer Solutions is an IT and Cybersecurity Managed Services Provider supporting businesses across North America. We enable our clients to focus on their business while we take care of securing their network and IT operations. ## 7 Layer Solutions Pros & Cons **What users like:** - Users appreciate the **fantastic response times** and dedicated support, enhancing their experience significantly. (6 reviews) - Users highlight the **fantastic communication** and responsiveness of 7 Layer Solutions, ensuring a smooth project experience. (4 reviews) - Users value the **exceptional customer support** from 7 Layer Solutions, appreciating timely solutions and dedicated assistance. (4 reviews) - Users value the **consistent team** that fosters strong relationships and effective collaboration over many years. (4 reviews) - Users value the **collaborative partnership** with 7 Layer Solutions, appreciating their responsiveness and commitment to enhancing operations. (3 reviews) - Efficiency (3 reviews) - Users find 7 Layer Solutions' team to be **incredibly helpful** , providing respectful, patient, and knowledgeable support. (3 reviews) - Users value the **extensive knowledge** of 7 Layer Solutions, appreciating their ability to simplify complex information. (3 reviews) - Professionalism (3 reviews) - Quality (3 reviews) **What users dislike:** - Users note the **expensive pricing** of 7 Layer Solutions compared to competitors, despite valuing the quality of service. (4 reviews) - Users face **performance issues** in application development but acknowledge the company's clarity on the development scope. (2 reviews) - Users face **user interface issues** from the start, complicating the setup and use of conference rooms. (2 reviews) - Users feel a lack of **documentation and guidance** to effectively utilize 7 Layer Solutions and understand best practices. (1 reviews) - Users find the **limited availability** of 7 Layer Solutions delays project initiation and affects their timelines. (1 reviews) ## 7 Layer Solutions Reviews ### 1. Quick Responses and Support That Makes Everything Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Andy M. | Director, Information Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about 7 Layer Solutions?** Quick response, and the individuals who support my organization make things easy to do and easy to work with. **What do you dislike about 7 Layer Solutions?** some rpeated issues, may take longer to resolve **Recommendations to others considering 7 Layer Solutions:** Being able to easily work with all 7 Layer support is something that is alcked across some other entities offering the same support. 7 layer does not fall into that catagory **What problems is 7 Layer Solutions solving and how is that benefiting you?** Overall Infrastrcuture support , its up time, cyber, security and Help desk support for my organization ### 2. Quick Responses and Knowledgeable Support **Rating:** 5.0/5.0 stars **Reviewed by:** rhonda M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about 7 Layer Solutions?** Quick response and knowledgeable and resolves all issues in a timely manner **What do you dislike about 7 Layer Solutions?** there is nothing negative about 7 Layer I can state. They meet or exceed expectaions. **Recommendations to others considering 7 Layer Solutions:** very detailed oriented, quick on responses and resolutions. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 layer is very responsive when issues arise and solve them quickly. ### 3. Cybersecurity Stack/Incident Responders are top notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about 7 Layer Solutions?** Incident responders, cybersecurity services **What do you dislike about 7 Layer Solutions?** We have been happy customers since implementation **Recommendations to others considering 7 Layer Solutions:** We are using 7 Layer for managed services and about 6 months ago added their Cybersecurity stack. We had user created event that the 7 Layer team responded to and contained immediately! Could not say more about their incident responders. **What problems is 7 Layer Solutions solving and how is that benefiting you?** Cybersecurity Services ### 4. Office Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Anne E. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about 7 Layer Solutions?** I appreciate the quick response time and effective problem-solving. **What do you dislike about 7 Layer Solutions?** I have always been satisfied with their work and have never experienced any issues. **Recommendations to others considering 7 Layer Solutions:** I highly recommend their services because they deliver fast, high-quality work and maintain a personable demeanor throughout the process. **What problems is 7 Layer Solutions solving and how is that benefiting you?** After the construction of our new IT infrastructure, we have relied on their support for daily IT issues and new employee onboarding. All of their services have contributed to creating a more efficient workplace. ### 5. Great communication **Rating:** 5.0/5.0 stars **Reviewed by:** Angel G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about 7 Layer Solutions?** The communication is proactive in bringing new and improved solutions to many areas that have been neglected for years. **What do you dislike about 7 Layer Solutions?** So far, no complaints or issues. I don't have any comments on this. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer stepped in to deliver the high-quality IT services our 22 properties required. The transition from our previous MSP was seamless and well-organized, with all instructions and deadlines carefully followed. We've been working with them for three months, and the improvement has been clear from the start, both at the end-user level and in administration. It's provided much-needed peace of mind when it comes to our IT services. ### 6. Had a great experience working with the 7 Layer team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about 7 Layer Solutions?** I enjoy the one on one support we get from our dedicated technician. When we have issues, they get solved in a very timely manner. **What do you dislike about 7 Layer Solutions?** We only wish that we had found them sooner! **What problems is 7 Layer Solutions solving and how is that benefiting you?** We weren’t sure where to begin with our IT needs, but 7 Layer quickly became the partner we were looking for. Their support allows us to stay focused on our clients while they take care of everything else behind the scenes. Alyson and James made the entire process seamless and were truly a pleasure to work with ### 7. Proactive Partnership And Strong Communication Style **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about 7 Layer Solutions?** How quickly they respond to issues and their hands-on approach. Much different compared to what we were used to previously **What do you dislike about 7 Layer Solutions?** While their price is a lot higher than our old MSP, it is worth it for the quality of service **What problems is 7 Layer Solutions solving and how is that benefiting you?** Our previous MSP was bought out and changed its service model dramatically. Left us constantly hanging when we had tech issues and had overall poor customer service. 7 Layer is proactive in their approach, and we enjoy having one team member that we can reach out to who knows our environment well. ### 8. Reliable, Professional MSP with Excellent Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Greg F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about 7 Layer Solutions?** Excellent communication and professionalism throughout the entire process. The team was responsive, clear, and great to work with. **What do you dislike about 7 Layer Solutions?** No downside. They are the best MSP Ive worked with. **Recommendations to others considering 7 Layer Solutions:** I recommend clearly outlining your issues and goals from the start, effective communication helps them troubleshoot efficiently and deliver the best results. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer identified and resolved a critical infrastructure issue, minimizing downtime and keeping our operations running smoothly. ### 9. Finally! A company that helped us close our Cybersecurity gaps the right way! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about 7 Layer Solutions?** The quality of their deliverables and knowledge of their resources **What do you dislike about 7 Layer Solutions?** Nothing at this time, all of our interactions have been positive **Recommendations to others considering 7 Layer Solutions:** We originally considered 2 other companies for this service. 7 Layer was priced in the middle and the most responsive. We chose them and glad we did. **What problems is 7 Layer Solutions solving and how is that benefiting you?** Our former MSP was not properly remediating our Cybersecurity gaps to help us with our Compliance needs. 7 Layer performed an assessment, identified the issues and remediated our issues within 2 months of engaging them! ### 10. The 7 Layer team is extremely personable and friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about 7 Layer Solutions?** They act in a true partnership fashion and always want to go above and beyond for us **What do you dislike about 7 Layer Solutions?** I have nothing bad to say! They have been awesome **Recommendations to others considering 7 Layer Solutions:** Do it! **What problems is 7 Layer Solutions solving and how is that benefiting you?** We had no working relationship with our previous MSP. Constantly working with different people and never getting fast answers. 7 Layer has a team of very down-to-earth individuals that walk you through issues and are always willing to give a helping hand. Also very easy to get answers from them. - [View 7 Layer Solutions pricing details and edition comparison](https://www.g2.com/products/7-layer-solutions-inc-7-layer-solutions/reviews/7-layer-solutions-review-12822636?section=pricing&secure%5Bexpires_at%5D=2026-05-30+22%3A56%3A41+-0500&secure%5Bsession_id%5D=01e4e681-3552-4f21-8e8a-2076c93f12bc&secure%5Btoken%5D=285471f225ef7b3fab67559d1a32ff62d646847eca4f96efe4bd4b5d7993af51&format=llm_user) ## 7 Layer Solutions Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top 7 Layer Solutions Alternatives - [Western Computer](https://www.g2.com/products/western-computer/reviews) - 4.6/5.0 (202 reviews) - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) - 4.9/5.0 (133 reviews)