--- title: 7 Layer Solutions Reviews meta_title: '7 Layer Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how 7 Layer Solutions works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 73 scale: '5' date_modified: '2026-06-30' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # 7 Layer Solutions Reviews **Vendor:** 7 Layer Solutions Inc. **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 4.8/5.0 **Total Reviews:** 73 ## About 7 Layer Solutions 7 Layer Solutions is an IT and Cybersecurity Managed Services Provider supporting businesses across North America. We partner with organizations to manage and secure their IT environments, provide strategic advisory and project-based expertise, and help teams adopt AI tools in ways that drive efficiency, productivity, and long-term business value. ## 7 Layer Solutions Pros & Cons **What users like:** - Users commend the **fantastic response times** of 7 Layer Solutions, appreciating timely support and effective communication. (6 reviews) - Users praise the **fantastic communication** and responsiveness of 7 Layer Solutions, enhancing their collaborative experience. (4 reviews) - Users value the **exceptional customer support** from 7 Layer Solutions, appreciating timely resolutions and dedicated assistance. (4 reviews) - Users value the **consistency and expertise** of the 7 Layer Solutions team, enhancing collaboration and project success. (4 reviews) - Users value the **collaborative partnership** with 7 Layer Solutions, enhancing their network setup and overall business operations. (3 reviews) - Efficiency (3 reviews) - Users find 7 Layer Solutions' team to be **incredibly helpful** , providing respectful, patient, and knowledgeable support. (3 reviews) - Users commend the **knowledgeable and friendly support team** of 7 Layer Solutions, ensuring efficient and smooth operations. (3 reviews) - Users commend the **high professionalism** of 7 Layer Solutions, highlighting their excellent communication and responsiveness. (3 reviews) - Quality (3 reviews) **What users dislike:** - Users note the **high pricing** of 7 Layer Solutions compared to competitors, which may affect budget considerations. (4 reviews) - Users face **performance issues** with 7 Layer Solutions, especially in application development and audio/visual challenges. (2 reviews) - Users report **user interface issues** with 7 Layer Solutions, particularly related to audio/visual integration challenges. (2 reviews) - Users feel that limited documentation leads to a lack of **guidance on recommended next steps** for using 7 Layer Solutions. (1 reviews) - Users express frustration over the **limited availability** of 7 Layer Solutions, which delays project start times significantly. (1 reviews) ## 7 Layer Solutions Reviews ### 1. The level of service and support they provide has made them my first stop for all technical needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Chief Information Security Officer, Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about 7 Layer Solutions?** Their availability and "bend over backward" approach. We were using them for staff augmentation of infrastructure services and one of the techs was struggling with an Exchange issue. 7 Layer brought in an Exchange expert level tech to assist their infrastructure person through the issue. They truly mean that they are providing a "service" not just a contractor. **What do you dislike about 7 Layer Solutions?** They don't provide all areas of need that I have for technical resources. I am responsible for Service desk and application support. Which are lower level resources. 7 Layer focuses on the technical needs that are high level (and higher cost) than PC support or Application support. They can do it, but they staff those requests with the higher level and higher cost techs. **Recommendations to others considering 7 Layer Solutions:** If you are a small business and just want someone to take the technical services off your hands or if you are an enterprise that needs staff augmentation or somewhere in the middle, 7 Layer's market approach has something to fit your need. Talk to them, share what you are trying to do, often they will come up with a creative solution (we have even done contractors 1/2 time) to meet your need. **What problems is 7 Layer Solutions solving and how is that benefiting you?** They specialize in CyberSecurity and infrastructure services. If I have a need related to Microsoft Cloud, such as Azure or O365, they are my goto vendor for assistance. We have long used them for various cybersecurity needs, such as assessments, best application of a security framework and even junior staff mentoring. ### 2. Adaptable, Fair-Priced Support That Scales with Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin P. | Advisory Team member, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about 7 Layer Solutions?** They were both able and willing to grow and adapt to our business needs. We started with them over eight years ago, when we had fewer than 50 employees in a single office. Since then, they’ve taken on every challenge, expansion idea, and new support demand—such as managing our employees’ laptops—willingly and at a fair price. **What do you dislike about 7 Layer Solutions?** They are very support-first oriented, which we appreciate. That said, I think they could be more proactive during our quarterly reviews by suggesting new technologies or strategies that align with our growth and the changes happening within our business. **Recommendations to others considering 7 Layer Solutions:** During the startup period, it took both sides longer than I expected to establish a solid cadence for status reviews. In hindsight, I would set the schedule upfront and commit to having the right stakeholders attend each session to ensure we stay aligned and can implement new ideas in a timely manner. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer Solutions manages our entire IT and cybersecurity infrastructure, including the setup and termination of our employees’ laptop and tech-stack environments. Our firm is primarily remote-based, with hundreds of employees across the US. They’ve done a fantastic job developing a state-of-the-art technology environment for us, so we benefit from solid uptime and avoid business disruptions or security incidents. We simply wouldn’t be able to staff—or afford—to build, maintain, and support this level of quality on our own. ### 3. Ultimate Professional Services from 7 Layer **Rating:** 5.0/5.0 stars **Reviewed by:** Micky S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about 7 Layer Solutions?** 7 Layer only hires the best resources in the categories they offer. Resources could come in and hit the ground running with many tasks thrown at them, this made reaching project timelines much easier from a management point of view, as there was little delay in getting the resources up to speed. **What do you dislike about 7 Layer Solutions?** There is very little to dislike about 7 Layer. Our experience with 7 Layer has been nothing but good. Any minor issues that ever occurred were rectified quickly and efficiently. **Recommendations to others considering 7 Layer Solutions:** Do not give it a second thought, 7 Layer will accommodate your exact needs and bring a wealth of experience with them. The professionalism from 7 Layer is also outstanding ..... you will not be disappointed! **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer was brought into our company to help with resource constraints we experienced at 2 of our locations in the US (Chicago & Tampa) for over 3 years. 7 Layer provided us with top professionals that consistently achieved high results. ### 4. Trusted Partner in IT with Quick Response **Rating:** 5.0/5.0 stars **Reviewed by:** Kari G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about 7 Layer Solutions?** I feel like 7 Layer Solutions is a trusted partner, especially when it comes to getting questions answered about software and dealing with security issues. They provide IT solutions including software and provisioning laptops for new employees, which is super crucial for a mostly remote company like ours to have a centralized place that manages everything. They are quick to respond whenever I need IT services, and issues are always handled relatively quickly. I really enjoy working with Mark, James, Allison, Bernie, and Jim, as interactions with them are kind and efficient. **What do you dislike about 7 Layer Solutions?** I think one of the only notes I would make, and it comes across for all IT ticketing software I've ever worked with. When you get the email response, it's kind of hard to find where the answer is because there's lots of other text, but no big deal. **What problems is 7 Layer Solutions solving and how is that benefiting you?** I rely on 7 Layer Solutions for IT services, including software and laptop provisioning, crucial for managing equipment in a remote company. They're a trusted partner for software and security queries, responding quickly and effectively to IT needs. ### 5. Best-in-Class Team Delivering Expert, Creative, Tailored IT Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary S. | Multi-Line Representative, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about 7 Layer Solutions?** Best in class team of professionals, expertise, capabilities, and creative tailored solutions. **What do you dislike about 7 Layer Solutions?** I cannot think if anything. Nothing but good things to say. **Recommendations to others considering 7 Layer Solutions:** Don’t cut corners when it comes to securing your network infrastructure. This is one of those areas where you often get what you pay for. 7 Layer isn’t going to be the cheapest option, but for a reason and you can feel confident knowing you have a quality MSP and/or IT team supporting you. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer has partnered with USI and our clients to provide IT related services such as penetration testing which has helped put organizations in a better position for their cyber liability coverage thus improving cost of risk. ### 6. 18 months in and going strong! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about 7 Layer Solutions?** Who we work with and how they understand our needs. **What do you dislike about 7 Layer Solutions?** So far we have had no complaints. They are communicative and eager to help. **What problems is 7 Layer Solutions solving and how is that benefiting you?** When I reached out to 7 Layer we were looking for a co-managed MSP partnership to help us after an upcoming IT department restructure. James and the rest of the team were very helpful and quickly understood our needs. They performed a thorough assessment of our environment and have always been very responsive to what we need. We feel assured that we will have the support we need when we need it from technicians that are very skilled. Since then, 7 Layer has been very responsive to our needs and has helped to ensure success. ### 7. Quick Responses and Support That Makes Everything Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Andy M. | Director, Information Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about 7 Layer Solutions?** Quick response, and the individuals who support my organization make things easy to do and easy to work with. **What do you dislike about 7 Layer Solutions?** some rpeated issues, may take longer to resolve **Recommendations to others considering 7 Layer Solutions:** Being able to easily work with all 7 Layer support is something that is alcked across some other entities offering the same support. 7 layer does not fall into that catagory **What problems is 7 Layer Solutions solving and how is that benefiting you?** Overall Infrastrcuture support , its up time, cyber, security and Help desk support for my organization ### 8. Quick Responses and Knowledgeable Support **Rating:** 5.0/5.0 stars **Reviewed by:** rhonda M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about 7 Layer Solutions?** Quick response and knowledgeable and resolves all issues in a timely manner **What do you dislike about 7 Layer Solutions?** there is nothing negative about 7 Layer I can state. They meet or exceed expectaions. **Recommendations to others considering 7 Layer Solutions:** very detailed oriented, quick on responses and resolutions. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 layer is very responsive when issues arise and solve them quickly. ### 9. Great experience with knowledgeable technicians. **Rating:** 5.0/5.0 stars **Reviewed by:** Josh L. | Microsoft 365 Enterprise Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about 7 Layer Solutions?** They have a robust team that can assist with any IT project or need **What do you dislike about 7 Layer Solutions?** I don't have any complaints at this time. **Recommendations to others considering 7 Layer Solutions:** Talk to James, he will take care of you! **What problems is 7 Layer Solutions solving and how is that benefiting you?** All things Azure and 365 ### 10. Worked with 7 Layer for staff augmentation and project services. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about 7 Layer Solutions?** High level of engagement and smooth working relationship with consultants. **What do you dislike about 7 Layer Solutions?** I wish they had even more services to offer. **Recommendations to others considering 7 Layer Solutions:** As with any vendor, sharing sufficient preliminary information helps ensure the initial conversation is informed and productive. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer assisted with solving a staffing gap. Also assisting with projects ranging from Exchange migrations to O365 tenant migtrations. ### 11. A Seamless Process from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about 7 Layer Solutions?** They really helped us and made things easier. **What do you dislike about 7 Layer Solutions?** Nothing, it was a seemless process and made our lives easier. **What problems is 7 Layer Solutions solving and how is that benefiting you?** We had an issue and they helped us resolve it. ### 12. Cybersecurity Stack/Incident Responders are top notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about 7 Layer Solutions?** Incident responders, cybersecurity services **What do you dislike about 7 Layer Solutions?** We have been happy customers since implementation **Recommendations to others considering 7 Layer Solutions:** We are using 7 Layer for managed services and about 6 months ago added their Cybersecurity stack. We had user created event that the 7 Layer team responded to and contained immediately! Could not say more about their incident responders. **What problems is 7 Layer Solutions solving and how is that benefiting you?** Cybersecurity Services ### 13. Office Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Anne E. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about 7 Layer Solutions?** I appreciate the quick response time and effective problem-solving. **What do you dislike about 7 Layer Solutions?** I have always been satisfied with their work and have never experienced any issues. **Recommendations to others considering 7 Layer Solutions:** I highly recommend their services because they deliver fast, high-quality work and maintain a personable demeanor throughout the process. **What problems is 7 Layer Solutions solving and how is that benefiting you?** After the construction of our new IT infrastructure, we have relied on their support for daily IT issues and new employee onboarding. All of their services have contributed to creating a more efficient workplace. ### 14. Great communication **Rating:** 5.0/5.0 stars **Reviewed by:** Angel G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about 7 Layer Solutions?** The communication is proactive in bringing new and improved solutions to many areas that have been neglected for years. **What do you dislike about 7 Layer Solutions?** So far, no complaints or issues. I don't have any comments on this. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer stepped in to deliver the high-quality IT services our 22 properties required. The transition from our previous MSP was seamless and well-organized, with all instructions and deadlines carefully followed. We've been working with them for three months, and the improvement has been clear from the start, both at the end-user level and in administration. It's provided much-needed peace of mind when it comes to our IT services. ### 15. Had a great experience working with the 7 Layer team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about 7 Layer Solutions?** I enjoy the one on one support we get from our dedicated technician. When we have issues, they get solved in a very timely manner. **What do you dislike about 7 Layer Solutions?** We only wish that we had found them sooner! **What problems is 7 Layer Solutions solving and how is that benefiting you?** We weren’t sure where to begin with our IT needs, but 7 Layer quickly became the partner we were looking for. Their support allows us to stay focused on our clients while they take care of everything else behind the scenes. Alyson and James made the entire process seamless and were truly a pleasure to work with ### 16. Proactive Partnership And Strong Communication Style **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about 7 Layer Solutions?** How quickly they respond to issues and their hands-on approach. Much different compared to what we were used to previously **What do you dislike about 7 Layer Solutions?** While their price is a lot higher than our old MSP, it is worth it for the quality of service **What problems is 7 Layer Solutions solving and how is that benefiting you?** Our previous MSP was bought out and changed its service model dramatically. Left us constantly hanging when we had tech issues and had overall poor customer service. 7 Layer is proactive in their approach, and we enjoy having one team member that we can reach out to who knows our environment well. ### 17. Reliable, Professional MSP with Excellent Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Greg F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about 7 Layer Solutions?** Excellent communication and professionalism throughout the entire process. The team was responsive, clear, and great to work with. **What do you dislike about 7 Layer Solutions?** No downside. They are the best MSP Ive worked with. **Recommendations to others considering 7 Layer Solutions:** I recommend clearly outlining your issues and goals from the start, effective communication helps them troubleshoot efficiently and deliver the best results. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer identified and resolved a critical infrastructure issue, minimizing downtime and keeping our operations running smoothly. ### 18. Finally! A company that helped us close our Cybersecurity gaps the right way! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about 7 Layer Solutions?** The quality of their deliverables and knowledge of their resources **What do you dislike about 7 Layer Solutions?** Nothing at this time, all of our interactions have been positive **Recommendations to others considering 7 Layer Solutions:** We originally considered 2 other companies for this service. 7 Layer was priced in the middle and the most responsive. We chose them and glad we did. **What problems is 7 Layer Solutions solving and how is that benefiting you?** Our former MSP was not properly remediating our Cybersecurity gaps to help us with our Compliance needs. 7 Layer performed an assessment, identified the issues and remediated our issues within 2 months of engaging them! ### 19. The 7 Layer team is extremely personable and friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about 7 Layer Solutions?** They act in a true partnership fashion and always want to go above and beyond for us **What do you dislike about 7 Layer Solutions?** I have nothing bad to say! They have been awesome **Recommendations to others considering 7 Layer Solutions:** Do it! **What problems is 7 Layer Solutions solving and how is that benefiting you?** We had no working relationship with our previous MSP. Constantly working with different people and never getting fast answers. 7 Layer has a team of very down-to-earth individuals that walk you through issues and are always willing to give a helping hand. Also very easy to get answers from them. ### 20. Proactive help desk support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about 7 Layer Solutions?** Responses are on time and the customer service is superb. **What do you dislike about 7 Layer Solutions?** 7 layer Solutions has a higher price than competitors. **Recommendations to others considering 7 Layer Solutions:** The price is absolutely worth the service they provide. **What problems is 7 Layer Solutions solving and how is that benefiting you?** Our previous MSP’s response time was very slow. This was creating problems with us solving issues in a reasonable amount of time. Alyson provided great customer service which was awesome. ### 21. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about 7 Layer Solutions?** They are very friendly, knowledgeable and responsive. **What do you dislike about 7 Layer Solutions?** It took about 3 weeks to start the project – I understand they are very busy but we wanted to go sooner. **Recommendations to others considering 7 Layer Solutions:** I would recommend 7 Layer to anyone looking for a great IT partner, they are a trusted advisor. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer helped us eliminate our on-prem server infrastructure which helped us avoid system downtime. ### 22. There is a refreshing level of communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about 7 Layer Solutions?** Response times and communication are fantastic **What do you dislike about 7 Layer Solutions?** There really is not anything that I dislike. **What problems is 7 Layer Solutions solving and how is that benefiting you?** My previous MSP kept outsourcing and I would consistently have to submit new tickets. Also Alyson is fantastic. ### 23. Great support , willing to help **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about 7 Layer Solutions?** My favorite thing is definitely great customer service and the service itself **What do you dislike about 7 Layer Solutions?** I don’t really dislike anything to be honest **What problems is 7 Layer Solutions solving and how is that benefiting you?** previous MSP was outsourcing support and i constantly had to submit new tickets, it’s much easier now ### 24. Excellent 1 on 1 support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about 7 Layer Solutions?** Excellent response time, Alyson has provided very good service **What do you dislike about 7 Layer Solutions?** High pricing; there are some competitors that offer lower rates **What problems is 7 Layer Solutions solving and how is that benefiting you?** I originally had to resubmit several tickets with slow service. ### 25. Proactive helpdesk support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about 7 Layer Solutions?** Much better customer service than previous MSP **What do you dislike about 7 Layer Solutions?** Nothing to date I dislike from 7 layer solutions **What problems is 7 Layer Solutions solving and how is that benefiting you?** Response times too slow ### 26. Great collaborative effort from 7 Layer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about 7 Layer Solutions?** They were knowledgable in what would work best for our size of business and used that expertise to present and execute the right solution. We worked very well in-person and virtually to accomplish the tasks laid out for the project, and everything was thoroughly explained and guided. **What do you dislike about 7 Layer Solutions?** The cost may be high for smaller companies, but I can say you definitely are paying for quality and it is very much worth it. **Recommendations to others considering 7 Layer Solutions:** I cannot reccommend them enough - they were respectful, knowledgeable, thorough, and a wonderful team to collaborate with. **What problems is 7 Layer Solutions solving and how is that benefiting you?** They helped rescale our network and file storage infrastructure as well assisted with solidifying our footprint in the cloud. This immediately payed off with a series of building outages (both power and network) that allowed our business to continue without interruption. ### 27. Positive experience for close to 10 years. Strong and professional team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about 7 Layer Solutions?** The consistency of their team has been the most positive experience. It is not a revolving door of new employees joining our account. We have had the same management team from the beginning, over 10 years. **What do you dislike about 7 Layer Solutions?** There are minor hiccups, but nothing that has become a concern. Audio/Visusal is a challenge, but this is more on our AV vendor. **Recommendations to others considering 7 Layer Solutions:** 7 Layer does not operate a traditional help desk, it is very white-glove service. They may not be the least expensive, but you get what you pay for in this market. **What problems is 7 Layer Solutions solving and how is that benefiting you?** Full outsourced IT. We save money by not hiring an IT Director and staff, 7 Layer handles it all. ### 28. Reliable, Responsive, and Experienced **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about 7 Layer Solutions?** 7 Layer's team is easy to rely on. When we have any issues, they respond in a timely manner. Their technology teams cover a wide range of systems, security, and traditional help desk/support services - a one stop shop for Microsoft Systems Engineering support. **What do you dislike about 7 Layer Solutions?** Any time you run into technical barriers where support or triage is needed, there's going to be moments of frustration. In today's world, we expect technology to work without error every single day. Having to wait for a technical issue to be resolved is one of the difficulties I've experienced but can understand and appreciate the troubleshooting process of identifying the root cause and creating preventative measures to avoid similar instances in the future. **Recommendations to others considering 7 Layer Solutions:** 7 Layer Solutions is a people-first organization. I know there will be a real person and technical support team responding to me in real-time - whenever technical support or services are needed. 7LS's team is friendly, experienced, dedicated, and most importantly reliable. I know I'll get a real person when I need one and not a ticketing system or cookie cutter response when there's a timely technical issue at hand. I can now proudly say I have multiple "friends" at 7LS as well. **What problems is 7 Layer Solutions solving and how is that benefiting you?** We have relied on 7LS for more than four years to help grow and steer our business in a positive direction. ### 29. Business focused service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about 7 Layer Solutions?** James ensures he checks in with us not just regularly on day-to-day issues but also when he becomes aware of potential situations he can assist with. He strives to find talent that is solving current needs. **What do you dislike about 7 Layer Solutions?** Their roster of skillsets should be deeper. One area of need I would have been interested in was AWS experience at an expert level. This would have fit a short-term urgent need as we searched for the best long-term fit. I think most use cases with 7Layer are a slam dunk, but occasionally you can find gaps in the skills they can provide. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7Layer has been able to consistently respond to adhoc requests for services needed for large projects. Their focus on what is driving our business, and engaging on our needs, results in staff more aligned with our goals. ### 30. As our daily IT service provider, 7 Layer Solutions has impeccably managed all of our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about 7 Layer Solutions?** The professionals at 7 Layer Solutions dedicated to our agency are always available and will work until the job is done. They are easily approachable and will answer all our questions when needed. It is clear that their representatives are highly knowledgeable and dedicated to keeping up with the standards needed as technology and cybersecurity are constantly changing. **What do you dislike about 7 Layer Solutions?** The City has multiple departments, buildings, and critical systems being used. Our agency has the most significant number of employees, hardware, and software than any other department. It would be nice to have a dedicated representative solely for our department. **Recommendations to others considering 7 Layer Solutions:** It's critical to speak with whomever your agency is asking to provide the services you seek. As each agency's needs differ, I would ensure that 7 Layer Solutions and its professionals are up to the task and confident in their abilities. From my experiences with 7 Layer Solutions, I can attest that their representatives will provide the information you seek in clear and understandable language. **What problems is 7 Layer Solutions solving and how is that benefiting you?** As an agency that uses multiple systems every day and has strict privacy requirements mandated by law, 7 Layer Solutions ensures that the sensitive information we collect is secured and managed perfectly. The professionals 7 Layer entrusts to complete all of the work needed to keep our agency running are unparalleled compared to previous IT professionals. As a 24/7-365-day first responder agency, 7 Layer Solutions ensures our officers can provide essential services uniterrupted and at the highest standards. ### 31. Turn Key Solutions in a complicated world **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas H. | Vice President of Global Client Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about 7 Layer Solutions?** They had an incredible consultant on the front end who asked the right questions about our business and helped us pick the right solutions to match the migration from "as is" to "to be" **What do you dislike about 7 Layer Solutions?** Very little negatives in regard to 7 Layer. They are best I've ever experienced in this space. **Recommendations to others considering 7 Layer Solutions:** I would take the time to tell them your quandary and really dive deep - you won't be disappointed **What problems is 7 Layer Solutions solving and how is that benefiting you?** We are an early stage company that migrated our email and hardware providers and the team at 7 layer helped us at every point of the process. ### 32. Blue Chip IT Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Lowell C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2024 **What do you like best about 7 Layer Solutions?** 7 Layer delivered on the specific proposal they outlined they would do. They were also helpful in making sure that we followed their timeline to get the project done. Furthermore, we had an IT issue during the engagement which was outside the scope and they came immediately on-site to help solve the issue. **What do you dislike about 7 Layer Solutions?** I wish we did receive a little more documentation on overall what we should be doing or what they would recommend next. **What problems is 7 Layer Solutions solving and how is that benefiting you?** Reduce our reliance on local servers and improve our overall IT security. ### 33. Competent Team, Great Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about 7 Layer Solutions?** The 7LS team is on-site every day of the week. They are also available after-hours and on weekends. They are super responsive. **What do you dislike about 7 Layer Solutions?** Early on we hired a separate audio visual firm to setup all of our conference rooms. 7LS did their best to assist, but it has been problematic since day 1. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7LS is our IT team for our firm. They handle everything IT and have been our partner for close to 8 years. ### 34. Long-Term Partnership w/ Fully Outsourced IT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about 7 Layer Solutions?** The consistency of the team. We've had the same team for over 3 years and they have become part of our team. **What do you dislike about 7 Layer Solutions?** Application development has been a challenge, however, they are up front that development is outside of their scope, so we have to find alternate providers for anything programming-related. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer is our IT staff. They handle all tech-related items for us for the past 7 years. ### 35. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about 7 Layer Solutions?** Their team simplified our network setup, enhancing business continuity and ensuring smoother operations across the board. The engineers were not only highly knowledgeable but also friendly and easy to collaborate with throughout the entire process. **What do you dislike about 7 Layer Solutions?** They were great to work with and we had no complaints. **Recommendations to others considering 7 Layer Solutions:** We’re thrilled with the results and highly recommend 7-Layer Solutions for anyone looking to optimize their IT infrastructure. A special thanks to James Pike, who was fantastic to work with and made the entire experience seamless. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7-Layer Solutions was instrumental in helping us eliminate our on-premise servers by migrating them to Azure, streamlining our operations and significantly improving our infrastructure. ### 36. Highly Recommend 7 Layer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2025 **What do you like best about 7 Layer Solutions?** The team at 7 Layer is highly experienced and extremely professional. **What do you dislike about 7 Layer Solutions?** There is not much to dislike. If we do have any issues, Bernie and team address it immediately. **Recommendations to others considering 7 Layer Solutions:** Move your IT services to the 7 Layer team. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer provides full IT services for our firm for almost 10 years. They have become our trusted IT advisor for everything IT related. ### 37. Knowlegable and Reliable Service! **Rating:** 5.0/5.0 stars **Reviewed by:** John D. | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about 7 Layer Solutions?** 7 Layer provides great techs that are very friendly and knowledgeable. The team is great at 7 Layer. **What do you dislike about 7 Layer Solutions?** The other provider we were considering was a bit less expensive but now we understand why. Definitely get what you pay for with IT Services. **Recommendations to others considering 7 Layer Solutions:** Give them a call if you are worried about protecting your data and environment from Cyber attacks and if you are tired of IT issues getting in the way of your business. They are great to work with and I would recommend them to any organization **What problems is 7 Layer Solutions solving and how is that benefiting you?** Out prior MSP was unable to fix multiple issues in our office that have been causing frustration with our users. A work colleauge told us about 7 Layer and we gave them a try. They had all of our issues corrected within our first week of service! ### 38. Server Migration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about 7 Layer Solutions?** Great partners - accountable, collaborative & responsive. Our server access is simplified and **What do you dislike about 7 Layer Solutions?** To date, we have found no issues with our contract with 7 layer solutions. **Recommendations to others considering 7 Layer Solutions:** Admittedly, our organization is a late-adopter to a cloud-based server platform. 7 Layer Solutions made the decision easy and transition seamless. Highly recommend! **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer Solutions help our organization transfer our on-premise servers to Azure's cloud-based server platform. This migration will minimize server outage issues, enhance our organizaion's overall server backup and security, as well as expedite access and transfer of data. ### 39. Got our new office up and running quickly **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about 7 Layer Solutions?** They provided us with great prices on all the equipment without overselling us on what we needed. Configured everything and running great. **What do you dislike about 7 Layer Solutions?** We have not found anything that we do not like **What problems is 7 Layer Solutions solving and how is that benefiting you?** We had we have a new property management portfolio company getting off the ground and used 7 Layer for all the configuration services ### 40. Professional, White-Glove IT Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about 7 Layer Solutions?** Their level of professionalism matches our office environment. **What do you dislike about 7 Layer Solutions?** We have been very pleased with their services throughout the years. Nothing negative comes to mind. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer is our fully outsourced Managed IT Services provider. They handle all facets of IT for our firm. ### 41. Recommended IT partner for a Private Equity backed healthcare management company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about 7 Layer Solutions?** The 7 Layer team was always responsive and easy to work with. They had broad expertise and were knowledgeable about our business needs and growth plan. **What do you dislike about 7 Layer Solutions?** With a growth plan relying heavily on M&A, we would likely continue to rely on local IT MSPs for support, since 7 Layer's ability to provide on-site support for acquired practices was limited. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer was the IT partner for our healthcare management company. They provided IT support to our corporate team and IT diligence and integration planning for acquisition targets. They also stood between our management company and the local IT vendor at our managed practice to provide feedback on performance and guidance on project selection and management. ### 42. Top Notch Remediation Services! **Rating:** 5.0/5.0 stars **Reviewed by:** Geoff W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about 7 Layer Solutions?** Their knowledge on Cybersecurity and securing our enviroment. **What do you dislike about 7 Layer Solutions?** ALl of our experiences with 7 Layer have been positive **Recommendations to others considering 7 Layer Solutions:** This would be a great company to have come in to check your environment "before" your company has an incident like our company expeirneced. It was much harder to fix the compromise after the fact then it would have been to secure it properly before anything happened. **What problems is 7 Layer Solutions solving and how is that benefiting you?** We had an issue where our former IT provider had not properly secured a couple of our administrative accounts and they were compromised. The 7 Layer team came in and not only remediated the compomise but re-configured our enviroment with least privilege access and zero trust frameworks. ### 43. Amazing response time during crisis **Rating:** 5.0/5.0 stars **Reviewed by:** Charles S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about 7 Layer Solutions?** The overall team and care they put into our account **What do you dislike about 7 Layer Solutions?** I have not found anything that we dislike **Recommendations to others considering 7 Layer Solutions:** The 7 Layer team gives our business business, a local feeling with global view. Would highly recommend to anybody considering cyber security or IT services in general **What problems is 7 Layer Solutions solving and how is that benefiting you?** 24x7 SOC services ### 44. Great Cybersecurity and infrastructure partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about 7 Layer Solutions?** James Pike was hyper-focused on understanding my company's needs and provided a solution that was tailored specifically to our needs and was within our budget. **What do you dislike about 7 Layer Solutions?** 7 Layer solutions does not have the best marketing so it took me a little more due dilligence to learn about all the services they offer. **Recommendations to others considering 7 Layer Solutions:** I believe it is worth your time to learn more about what this company offers and what it stands for. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer Solutions performed an iniitial CIS Controls assessment followed by penetration test to quickly identify volunerabilities in my envionrment. They also provided a remediation roadmap that was easily understood by my business partners. ### 45. Customer need focused **Rating:** 5.0/5.0 stars **Reviewed by:** Randall B. | Peer Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about 7 Layer Solutions?** Team focused on what the customers needs and actually helping to develop the best solution. **What do you dislike about 7 Layer Solutions?** Not necessarily "on-site", but that is likely me continuing to adapt to remote tools and developing my skill set. **Recommendations to others considering 7 Layer Solutions:** Great partner to help with develping and implementing a solution. **What problems is 7 Layer Solutions solving and how is that benefiting you?** Solutions regarding data connectivity and system availability while integrating or upgrading edxisting platforms. ### 46. 7 Layer provides the expertise we need and quick responses for any questions we may have. **Rating:** 5.0/5.0 stars **Reviewed by:** James P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about 7 Layer Solutions?** Expertise, creativity, responsiveness and the partnership relationship we have created. **What do you dislike about 7 Layer Solutions?** That we have to share them with their other customers. **Recommendations to others considering 7 Layer Solutions:** Be sure to allow 7 Layer to provide a thorough assessment of your current sitaution to understand best how they can help you improve your IT infrastructure. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer keeps our infrastructure working properly to support the remote workers we employee. Our cloud services are managed and easily accessible by our employees. Protecting us against threats is more important than ever so managing our firewall and security is of paramount concern for our organization. ### 47. 7 Layer made transitioning to the cloud seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about 7 Layer Solutions?** They had specific solutions to fit our needs and went above and beyond in the process. Everyone I encountered was very kind and professional. **What do you dislike about 7 Layer Solutions?** While they weren't the most inexpensive option, the professionalism of their work was worth the price. **Recommendations to others considering 7 Layer Solutions:** I would recommend others considering 7 layer to connect and learn about the amazing services and opportunities than can provide for businesses. **What problems is 7 Layer Solutions solving and how is that benefiting you?** While moving offices, 7 layer was able to transition our team from on premise servers to the cloud seamlessly. It was done withour disrupting our work and made the change easy and quick. We will be using them for any other upcoming IT project work we have. ### 48. Friendly and experienced staff **Rating:** 5.0/5.0 stars **Reviewed by:** Tara s. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about 7 Layer Solutions?** they respond fast when tickets are entered and walk you through the process. **What do you dislike about 7 Layer Solutions?** All of my experiences with 7 layer have been positive. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 layer has been a huge help to our company. We are able to focus on our business and they handle all of the IT for us. They are very friendly and always find quick solutions to any issues we may be having. ### 49. An IT Partner you'd dream about, which exaclty exists **Rating:** 5.0/5.0 stars **Reviewed by:** Peter R. | Director of Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about 7 Layer Solutions?** I love that the overall approach and what a true partnership means. They are an incredibly reliable and knowledgeable resource. **What do you dislike about 7 Layer Solutions?** I honesty can't find anyting I dislike about 7 Layer Solutions. **Recommendations to others considering 7 Layer Solutions:** Continue to grow and get more market recognition as you truly have an incredible product and deserve to be at the top of the food chain. **What problems is 7 Layer Solutions solving and how is that benefiting you?** 7 Layer Solutions came in when we were in a state of peril and helped define a roadmap to mitigate critical risk and get this back on track. We had just lost our IT Director and were struggling to find a way to keep our initiatives on track. ### 50. Excellence over multiple projects over multiple years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about 7 Layer Solutions?** Each 7 Layer team member we have worked with are both very technically competent as well as extremely pleasant to work with. **What do you dislike about 7 Layer Solutions?** I am hard pressed to come up with something I dislike about 7 Layer Solutions. For me, they are a rarity in this regard. **Recommendations to others considering 7 Layer Solutions:** Take time to get to know the 7 Layer Team. They have a very broad set of capabilities and talking regularly with them about your needs, even long term. **What problems is 7 Layer Solutions solving and how is that benefiting you?** Like most small IT shops, we had gaps in our teams knowledge. 7 Layer Solutions was able to fill those gaps and due to their collaboration nature, we were able to learn from them. - [View 7 Layer Solutions pricing details and edition comparison](https://www.g2.com/products/7-layer-solutions-inc-7-layer-solutions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+18%3A24%3A50+-0500&secure%5Bsession_id%5D=91f96a5d-822c-4ff0-9675-212bcbf7df62&secure%5Btoken%5D=74e7086eb75205b4ed07798fe2fe5a1e64f281225b499de7543464f3e1118101&format=llm_user) ## 7 Layer Solutions Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top 7 Layer Solutions Alternatives - [Western Computer](https://www.g2.com/products/western-computer/reviews) - 4.6/5.0 (202 reviews) - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) - 4.8/5.0 (137 reviews)