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KnowledgeOwl

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121 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2015
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KnowledgeOwl Reviews

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Profile Name
Star Rating
101
17
1
2
0
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
12/05/2025
Validated Reviewer
Review source: Organic

Great product and great support

A very robust documentation platform, that covers what companies want, while still maintaining an understandable and intuitive interface. As a technical user, having access to so much of the data through APIs is extremely helpful. Also, the support is by far the fastest, friendliest, and most helpful of any cloud provider we use.
Kirsten C.
KC
Kirsten C.
12/04/2025
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review

Exceptional Customization and Support with KnowledgeOwl

KnowledgeOwl provides a stable, user friendly, and highly customizable knowledge base product paired with incredible customer support. Their staff are all very knowledgeable, personable, and responsive to all questions. The product itself is highly customizable, providing plenty of interaction whether you are interested in the built-in UI options or you are interested in writing custom scripts calling on their (well documented) APIs.
Matt B.
MB
Matt B.
Digital Content Creator
12/03/2025
Validated Reviewer
Review source: G2 invite

Seamlessly Enhances Documentation with Stellar Support

I absolutely love KnowledgeOwl for several reasons. Firstly, the support team is amazing and always keen to help. They provide fast replies and are consistently helpful, making the experience a smooth one. I find the platform packed with features that make life easier for me and our employees, especially in handling technical documentation. The search function is particularly great, enhancing the efficiency of finding information. It's also wonderful how I can integrate KnowledgeOwl with Zapier and Slack, which helps automate tasks and improve workflow. The initial setup was super easy, which speaks to the platform's user-friendly design. Overall, I’m thrilled with how KnowledgeOwl meets our internal needs for staff accessing technical documentation to support our customers.

About

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HQ Location:
Broomfield, CO

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What is KnowledgeOwl?

KnowledgeOwl is a knowledge management software platform designed to help businesses create, manage, and share documentation and knowledge bases. The platform offers user-friendly tools for building online help manuals, FAQs, and internal wikis, enabling organizations to streamline information sharing and improve customer support. KnowledgeOwl caters to various industries, providing customizable templates and robust analytics to enhance knowledge accessibility and user engagement. For more information, visit their website at https://www.knowledgeowl.com.

Details

Year Founded
2015