Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines patient care and coordination, delivers cost savings, enhances staff satisfaction, and has been shown in case studies to bolster Medicare Star Ratings.
Buzz offers the simplicity of instant messaging to harness the familiarity of the everyday texting (SMS or iMessage) to get HIPAA-compliant texting combined with powerful features like document sharing, e-signatures, tele-health and AI integration with Skyscape's trusted clinical library for effective collaboration. The result is a fully customizable, HIPAA-secure platform that makes care coordination and patient communication effortless and secure. Healthcare providers can use Buzz on mobile devices or web browsers interchangeably.
** Proof Points - Enhanced Patient Satisfaction & Business Outcomes
Buzz streamlines administrative tasks, allowing for greater patient volume without increased administrative strain. Patient onboarding becomes seamless, involving simple steps like creating group texts for efficient communication across multiple providers. A testament to Buzz's impact? One home healthcare provider expanded their patient base by 33%, with only a 10% staffing increase in one year.
In multiple case studies, the healthcare agency increased the Medicare CMS Star rating - in one case from 2.5 to 5! These ratings reflect heavily on quality of care and patient satisfaction. Buzz enhances both with open lines of communication and real-time case management. With features like BuzzLink, care teams can connect with their patients via secure messages or video or phone calls securely backed by Buzz servers.
** Streamlined Paperwork for Staff
Buzz incorporates the document workflow, including the annotation and digital signatures, to enable working with Adobe PDF or Microsoft Office documents without leaving the platform. Powerful Group management, referral management, and the real-time coordination of staff members reduce hassles and improve the organization's efficiency. Innovative integration of telephony, video calls, bulk messaging, fax, and email routing to groups and patient communication makes the platform appealing to all staff within an organization.
** Integrated Communication Channels
In addition to providing intuitive 1:1 and Group channels of communication to share messages, reports, documents, X-rays, audio, videos, and more, Buzz is unique in aggregating all traditional forms of communication like fax, telephony with virtual bi-directional phone and caller ID capability, live video for telehealth, emails, and SMS to offer a unique all-in-one platform. All the information is readily available on the Buzz Platform for instant access.
** Perfect EHR Companion
Buzz also provides easy, effective bi-directional integration with EHRs (EMRs) such as PointClickCare, Epic, Homecare Homebase, AdvancedMD, and many more. It presents information about patients in a conversational style, making access to vital patient data—medications, progress notes, allergies, immunizations, directives, etc.—a one-touch process. Conversations between providers and families can be seamlessly integrated as notes in the patient record.
Buzz doesn't just make healthcare more efficient; it redefines it. With Buzz, your organization can manage additional patients cost-effectively while improving communication among staff and customers. For more information or to access this transformative software, visit https://buzz.skyscape.com. Explore the future of healthcare with Buzz.
Average Rating: 4.9/5.0
Total Reviews: 90
How Do G2 Users Rate Buzz Medical Messenger?
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Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
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Workflow Enhancement - HIPAA Compliant Messaging: 9.8/10 (Category avg: 9.0/10)
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Compliant Texting - HIPAA Compliant Messaging: 10.0/10 (Category avg: 9.2/10)
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Clinical Communication - HIPAA Compliance: 10.0/10 (Category avg: 9.1/10)
Who Is the Company Behind Buzz Medical Messenger?
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Seller: Skyscape®
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Company Website:
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Year Founded: 1993
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HQ Location: Marlborough, MASSACHUSETTS
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Twitter: @skyscapeinc
1,832 Twitter followers
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LinkedIn® Page: www.linkedin.com
124 employees on LinkedIn®
Who Uses This Product?
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Top Industries: Hospital & Health Care, Medical Practice
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Company Size: 65% Small, 26% Medium
What Do G2 Reviewers Say About Buzz Medical Messenger?
AI-generated summary from verified user reviews
Pros
- Users appreciate the effective communication capabilities of Buzz Medical Messenger, facilitating secure collaboration and instant messaging.
- Users appreciate the robust security and collaborative features of Buzz Medical Messenger, enhancing communication and efficiency.
- Users highlight the HIPAA compliance of Buzz Medical Messenger, enabling secure and efficient communication with field staff.
- Users value the secure communication features of Buzz Medical Messenger, enhancing collaboration and timely information sharing.
- Users value the collaborative features of Buzz Medical Messenger, enhancing communication and teamwork among staff effectively.
Cons
- Users note limited features in Buzz Medical Messenger, particularly with flagging functionalities not available on mobile.
- Users find Buzz Medical Messenger not user-friendly due to unresolved thread management and poor mobile optimization.
- Users express frustration over limited messaging features, noting issues with flagging and thread management on mobile.
- Users report notification issues that affect the functionality of flagging and managing threads on mobile.
- Users find poor usability in Buzz Medical Messenger due to small fonts and unoptimized fields for mobile screens.
