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Best HIPAA Compliant Messaging Software - Page 2

Emma Stein
ES
Researched and written by Emma Stein

Healthcare practices need a secure way to efficiently communicate with their patients using convenient pieces of technology while remaining in compliance with industry standards and regulations. HIPAA compliant messaging software facilitates that need. HIPAA compliant messaging can take the form of secure text messaging, email, or other common methods of transmission. HIPAA compliant messaging applications can be used between physicians and patients, as well as between healthcare professionals for efficient cross-clinical communication.

HIPAA compliant messaging solutions exist either as a standalone messaging tool or bundled within compound solutions, such as medical practice management software, patient engagement software, or clinical communication and collaboration software. Any healthcare specialty can take advantage of HIPAA compliant messaging tools.

To qualify for inclusion in the HIPAA Compliant Messaging category, a product must:

Provide healthcare organizations and patients with a means of secure, interactive communication
Comply with HIPAA regulations
Have the capability to be used on a variety of mobile devices or cloud technologies
Adhere to industry compliance and standards such as HIPAA (Health Insurance Portability and Accountability Act) and HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems)
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Featured HIPAA Compliant Messaging Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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111 Listings in HIPAA Compliant Messaging Available
(85)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $119.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Virtru Secure Share is a cloud-native secure file transfer solution designed to simplify sharing sensitive documents. Advanced encryption, customizable access controls, and complete data visibility en

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 47% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Virtru Secure Share Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    58
    Ease of Use
    50
    Secure Sharing
    45
    File Sharing
    33
    Data Security
    29
    Cons
    Access Limitations
    18
    Email Issues
    14
    Not User-Friendly
    13
    Login Issues
    10
    User Accessibility
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Virtru Secure Share features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    0.0
    No information available
    8.8
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Virtru
    Company Website
    Year Founded
    2012
    HQ Location
    Washington, DC
    Twitter
    @virtruprivacy
    1,793 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Virtru Secure Share is a cloud-native secure file transfer solution designed to simplify sharing sensitive documents. Advanced encryption, customizable access controls, and complete data visibility en

Users
No information available
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 47% Mid-Market
  • 29% Small-Business
Virtru Secure Share Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
58
Ease of Use
50
Secure Sharing
45
File Sharing
33
Data Security
29
Cons
Access Limitations
18
Email Issues
14
Not User-Friendly
13
Login Issues
10
User Accessibility
10
Virtru Secure Share features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.9
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
0.0
No information available
8.8
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Virtru
Company Website
Year Founded
2012
HQ Location
Washington, DC
Twitter
@virtruprivacy
1,793 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
(84)4.8 out of 5
14th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coo

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 57% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Luma Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Customer Communication
    1
    Ease of Use
    1
    Messaging Management
    1
    Navigation Ease
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Luma Health features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.9
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.7
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    San Mateo, California
    Twitter
    @lumahealthhq
    690 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    186 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coo

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 57% Mid-Market
  • 38% Small-Business
Luma Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Customer Communication
1
Ease of Use
1
Messaging Management
1
Navigation Ease
1
Cons
This product has not yet received any negative sentiments.
Luma Health features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.9
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.7
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Year Founded
2015
HQ Location
San Mateo, California
Twitter
@lumahealthhq
690 Twitter followers
LinkedIn® Page
www.linkedin.com
186 employees on LinkedIn®

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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LuxSci is a leading provider of HIPAA compliant email and secure healthcare communications solutions. LuxSci’s highly flexible, HIPPA-compliant suite of products for email, marketing, forms and te

    Users
    No information available
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 77% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LuxSci Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Security
    12
    Ease of Use
    11
    HIPAA Compliance
    10
    Response Speed
    9
    Cons
    Email Issues
    5
    Not User-Friendly
    5
    UX Improvement
    5
    Limited Features
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LuxSci features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.7
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    10.0
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    LuxSci
    Company Website
    Year Founded
    1999
    HQ Location
    Boston, MA
    Twitter
    @LuxSci
    688 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LuxSci is a leading provider of HIPAA compliant email and secure healthcare communications solutions. LuxSci’s highly flexible, HIPPA-compliant suite of products for email, marketing, forms and te

Users
No information available
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 77% Small-Business
  • 19% Mid-Market
LuxSci Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Security
12
Ease of Use
11
HIPAA Compliance
10
Response Speed
9
Cons
Email Issues
5
Not User-Friendly
5
UX Improvement
5
Limited Features
4
Missing Features
4
LuxSci features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.7
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.7
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
10.0
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
LuxSci
Company Website
Year Founded
1999
HQ Location
Boston, MA
Twitter
@LuxSci
688 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zivver provides secure email communications for effortless compliance. Founded in the Netherlands in 2015, Zivver is trusted by over 10,000 organizations globally to prevent data leaks caused by hu

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Mental Health Care
    Market Segment
    • 52% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zivver Email Encryption Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Email Security
    24
    Security
    22
    Email Encryption
    17
    Encryption
    17
    Cons
    Email Issues
    17
    Difficult Setup
    10
    Access Issues
    9
    Technical Issues
    8
    Security Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zivver Email Encryption features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    0.0
    No information available
    9.4
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zivver
    Year Founded
    2015
    HQ Location
    Amsterdam, Noord-Holland
    Twitter
    @zivver_en
    342 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zivver provides secure email communications for effortless compliance. Founded in the Netherlands in 2015, Zivver is trusted by over 10,000 organizations globally to prevent data leaks caused by hu

Users
No information available
Industries
  • Hospital & Health Care
  • Mental Health Care
Market Segment
  • 52% Small-Business
  • 26% Mid-Market
Zivver Email Encryption Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Email Security
24
Security
22
Email Encryption
17
Encryption
17
Cons
Email Issues
17
Difficult Setup
10
Access Issues
9
Technical Issues
8
Security Issues
6
Zivver Email Encryption features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
0.0
No information available
9.4
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Zivver
Year Founded
2015
HQ Location
Amsterdam, Noord-Holland
Twitter
@zivver_en
342 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Curogram is an all-in-one, HIPAA-compliant patient engagement and communication platform that seamlessly integrates with virtually any Electronic Medical Record (EMR) . Designed for medical offices, i

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Curogram Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Communication
    7
    Efficiency
    6
    Patient Communication
    6
    Features
    5
    Cons
    Not User-Friendly
    3
    Limited Access
    2
    Texting Issues
    2
    Call Functionality Issues
    1
    Call Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Curogram features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    10.0
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.2
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Curogram
    Year Founded
    2016
    HQ Location
    Newport Beach, US
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Curogram is an all-in-one, HIPAA-compliant patient engagement and communication platform that seamlessly integrates with virtually any Electronic Medical Record (EMR) . Designed for medical offices, i

Users
No information available
Industries
No information available
Market Segment
  • 45% Small-Business
  • 9% Mid-Market
Curogram Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Communication
7
Efficiency
6
Patient Communication
6
Features
5
Cons
Not User-Friendly
3
Limited Access
2
Texting Issues
2
Call Functionality Issues
1
Call Issues
1
Curogram features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
10.0
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.2
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Curogram
Year Founded
2016
HQ Location
Newport Beach, US
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best in KLAS patient self-s

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 52% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Relatient features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.2
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.5
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Relatient
    Year Founded
    2012
    HQ Location
    Franklin, TN
    Twitter
    @Relatient
    1,116 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best in KLAS patient self-s

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 52% Small-Business
  • 41% Mid-Market
Relatient features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.2
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.2
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.5
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Relatient
Year Founded
2012
HQ Location
Franklin, TN
Twitter
@Relatient
1,116 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RevenueWell is a dental marketing and communication platform that gives busy dental practices the smart, easy-to-use tools they need to attract new patients, streamline communication, and grow product

    Users
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 94% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RevenueWell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Reminders
    8
    Confirmation Automation
    7
    Efficiency
    7
    Patient Communication
    7
    Cons
    Billing Issues
    4
    Technical Issues
    4
    Messaging Issues
    3
    Connectivity Issues
    2
    Customer Service Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RevenueWell features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.9
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.9
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, Illinois
    Twitter
    @RevenueWell
    1,160 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    165 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RevenueWell is a dental marketing and communication platform that gives busy dental practices the smart, easy-to-use tools they need to attract new patients, streamline communication, and grow product

Users
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 94% Small-Business
  • 5% Mid-Market
RevenueWell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Reminders
8
Confirmation Automation
7
Efficiency
7
Patient Communication
7
Cons
Billing Issues
4
Technical Issues
4
Messaging Issues
3
Connectivity Issues
2
Customer Service Issues
2
RevenueWell features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.7
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.9
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.9
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Company Website
Year Founded
2010
HQ Location
Chicago, Illinois
Twitter
@RevenueWell
1,160 Twitter followers
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®
(244)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tebra is a software that integrates with other EHR software and serves as a practice management tool with features for billing, patient engagement, and reporting.
    • Reviewers frequently mention the user-friendliness of Tebra, its efficient management of claims, the ease of billing and posting payments, and the robust support it has provided for over fifteen years.
    • Reviewers experienced issues with the cost of using Tebra, the time-consuming process of implementing significant software changes, the lack of customization, and the need to manually compile information from multiple reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    4
    Helpful
    4
    Appointment Scheduling
    3
    Billing
    3
    Cons
    Inadequate Reporting
    4
    Inefficient Reporting
    3
    Limited Features
    3
    Poor Reporting
    3
    Customer Service Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.2
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.7
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, US
    Twitter
    @TebraOfficial
    11,035 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,054 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tebra is a software that integrates with other EHR software and serves as a practice management tool with features for billing, patient engagement, and reporting.
  • Reviewers frequently mention the user-friendliness of Tebra, its efficient management of claims, the ease of billing and posting payments, and the robust support it has provided for over fifteen years.
  • Reviewers experienced issues with the cost of using Tebra, the time-consuming process of implementing significant software changes, the lack of customization, and the need to manually compile information from multiple reports.
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
4
Helpful
4
Appointment Scheduling
3
Billing
3
Cons
Inadequate Reporting
4
Inefficient Reporting
3
Limited Features
3
Poor Reporting
3
Customer Service Issues
2
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.2
8.5
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.2
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.7
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, US
Twitter
@TebraOfficial
11,035 Twitter followers
LinkedIn® Page
www.linkedin.com
1,054 employees on LinkedIn®
Entry Level Price:$18.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or

    Users
    • Owner
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 76% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eFax Online Fax Service Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Faxing Services
    33
    Fax Services
    29
    Easy Access
    12
    Convenience
    10
    Cons
    Fax Issues
    26
    Connection Issues
    4
    Not User-Friendly
    4
    Billing Issues
    3
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eFax Online Fax Service features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.4
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.8
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1995
    HQ Location
    Los Angeles, CA
    Twitter
    @ConsensusCS
    1,307 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    468 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or

Users
  • Owner
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 76% Small-Business
  • 21% Mid-Market
eFax Online Fax Service Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Faxing Services
33
Fax Services
29
Easy Access
12
Convenience
10
Cons
Fax Issues
26
Connection Issues
4
Not User-Friendly
4
Billing Issues
3
Expensive
3
eFax Online Fax Service features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.6
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.4
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.8
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Company Website
Year Founded
1995
HQ Location
Los Angeles, CA
Twitter
@ConsensusCS
1,307 Twitter followers
LinkedIn® Page
www.linkedin.com
468 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intiveo is a patient engagement software, designed to empower dental practices to enhance patient experiences. We facilitate open communication, reduce no-shows and cancellations, boost staff producti

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intiveo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Automation
    1
    Easy Integrations
    1
    Platform Integration
    1
    Reminders
    1
    Cons
    Lack of Customization
    1
    Limited Customization
    1
    Limited Features
    1
    Missing Features
    1
    UX Improvement
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intiveo features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    10.0
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    10.0
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Intiveo
    Year Founded
    2010
    HQ Location
    Vancouver, CA
    Twitter
    @Intiveo
    184 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intiveo is a patient engagement software, designed to empower dental practices to enhance patient experiences. We facilitate open communication, reduce no-shows and cancellations, boost staff producti

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Intiveo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Automation
1
Easy Integrations
1
Platform Integration
1
Reminders
1
Cons
Lack of Customization
1
Limited Customization
1
Limited Features
1
Missing Features
1
UX Improvement
1
Intiveo features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
10.0
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
10.0
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
10.0
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Intiveo
Year Founded
2010
HQ Location
Vancouver, CA
Twitter
@Intiveo
184 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
(57)4.6 out of 5
Optimized for quick response
13th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Celo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Communication
    8
    Chat Communication
    7
    Security
    7
    HIPAA Compliance
    4
    Cons
    Limited Messaging Features
    4
    Messaging Issues
    3
    Notification Issues
    3
    Poor Search Functionality
    2
    Inconvenience
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Celo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.4
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.5
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Seattle, US
    Twitter
    @celohealth
    242 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
Celo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Communication
8
Chat Communication
7
Security
7
HIPAA Compliance
4
Cons
Limited Messaging Features
4
Messaging Issues
3
Notification Issues
3
Poor Search Functionality
2
Inconvenience
1
Celo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.1
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.4
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.5
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Company Website
Year Founded
2016
HQ Location
Seattle, US
Twitter
@celohealth
242 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
(294)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

    Users
    • Physician
    • Owner
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OnPage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Notifications
    19
    Alert Management
    18
    Intuitive
    14
    On-Call Services
    14
    Cons
    Notification Issues
    27
    Sound Issues
    18
    Missing Features
    11
    Call Issues
    6
    Confusion
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OnPage features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.1
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.1
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OnPage
    Company Website
    Year Founded
    1997
    HQ Location
    Waltham, MA
    Twitter
    @On_Page
    1,075 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

Users
  • Physician
  • Owner
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 30% Mid-Market
OnPage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Notifications
19
Alert Management
18
Intuitive
14
On-Call Services
14
Cons
Notification Issues
27
Sound Issues
18
Missing Features
11
Call Issues
6
Confusion
6
OnPage features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.1
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.1
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.1
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
OnPage
Company Website
Year Founded
1997
HQ Location
Waltham, MA
Twitter
@On_Page
1,075 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Healthie offers an industry-leading EMR, scheduling, and engagement platform for modern healthcare delivery. Healthie is a comprehensive tool for practice management and telehealth, and includes core

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    Market Segment
    • 95% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Healthie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    6
    Scheduling
    4
    Customer Support
    3
    Customization
    3
    Appointment Scheduling
    2
    Cons
    Not User-Friendly
    3
    Time-Consuming
    3
    Limited Integration
    2
    Navigation Difficulty
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Healthie features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 9.2
    7.5
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.3
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.7
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Healthie
    Year Founded
    2016
    HQ Location
    New York
    Twitter
    @GetHealthie
    1,561 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    155 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Healthie offers an industry-leading EMR, scheduling, and engagement platform for modern healthcare delivery. Healthie is a comprehensive tool for practice management and telehealth, and includes core

Users
No information available
Industries
  • Health, Wellness and Fitness
Market Segment
  • 95% Small-Business
Healthie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
6
Scheduling
4
Customer Support
3
Customization
3
Appointment Scheduling
2
Cons
Not User-Friendly
3
Time-Consuming
3
Limited Integration
2
Navigation Difficulty
2
Poor Customer Support
2
Healthie features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 9.2
7.5
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.3
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.7
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Healthie
Year Founded
2016
HQ Location
New York
Twitter
@GetHealthie
1,561 Twitter followers
LinkedIn® Page
www.linkedin.com
155 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective

    Users
    • Medical Assistant
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 85% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Updox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Ease of Use
    1
    Efficiency
    1
    Form Management
    1
    Online Forms
    1
    Cons
    Billing Issues
    1
    Connectivity Issues
    1
    Customer Service Issues
    1
    Fax Issues
    1
    Form Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Updox features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.3
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.1
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EverPro
    Year Founded
    2016
    HQ Location
    Denver, US
    LinkedIn® Page
    www.linkedin.com
    1,769 employees on LinkedIn®
    Ownership
    NASDAQ: EVCM
Product Description
How are these determined?Information
This description is provided by the seller.

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective

Users
  • Medical Assistant
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 85% Small-Business
  • 9% Mid-Market
Updox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Ease of Use
1
Efficiency
1
Form Management
1
Online Forms
1
Cons
Billing Issues
1
Connectivity Issues
1
Customer Service Issues
1
Fax Issues
1
Form Issues
1
Updox features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
9.1
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.3
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.1
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
EverPro
Year Founded
2016
HQ Location
Denver, US
LinkedIn® Page
www.linkedin.com
1,769 employees on LinkedIn®
Ownership
NASDAQ: EVCM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rocket.Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Easy Communication
    7
    Features
    7
    Communication
    6
    Customization
    5
    Cons
    Connectivity Issues
    3
    Limited Features
    3
    Messaging Issues
    3
    Poor Interface Design
    3
    Poor Mobile Experience
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.3
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,398 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 36% Small-Business
Rocket.Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Easy Communication
7
Features
7
Communication
6
Customization
5
Cons
Connectivity Issues
3
Limited Features
3
Messaging Issues
3
Poor Interface Design
3
Poor Mobile Experience
3
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.2
9.4
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.3
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,398 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®