--- title: Celo Reviews meta_title: 'Celo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 96 reviews by the users' company size, role or industry to find out how Celo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 96 scale: '5' date_modified: '2026-10-24' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

Celo Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Celo, finding it convenient and HIPAA compliant, especially in healthcare. (19 mentions)
Users value Celo for its fast and secure communication, enhancing connectivity and efficiency within teams and clients. (12 mentions)
Users appreciate the fast and easy communication on Celo, enhancing connectivity and collaboration within their teams. (7 mentions)
Users value Celo's HIPAA compliance, ensuring secure and efficient communication essential for healthcare team collaboration. (7 mentions)
Users value the strong security and HIPAA compliance of Celo, ensuring safe communication in healthcare environments. (7 mentions)
Users express frustration over Celo's limited messaging features, such as unmarked 'read' messages and lack of emoji reactions. (6 mentions)
Users are frustrated with messaging issues in Celo, including unmarked messages, clunky contact searching, and lack of reactions. (5 mentions)
Users experience notification issues that disrupt usability, including bolded notifications and limited customization options. (4 mentions)
Users struggle with poor search functionality, making it hard to find old messages and requiring tedious manual scrolling. (2 mentions)
Users face communication delays that hinder timely care, with complex setup adding to the frustration. (1 mentions)

5 Pros or Advantages of Celo

5 Cons or Disadvantages of Celo

Celo Reviews (96)

Reviews

Celo Reviews (96)

4.6
96 reviews
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Ronner Pol M.
RM
Ronner Pol M.
Service Delivery
Small-Business (50 or fewer emp.)
"Seamless Communication with Reliable Tools"
5/5
What do you like best about Celo?

I use Celo as one of my primary communication tools for work. It helps me communicate with my team quickly and efficiently, especially for handling time-sensitive work, keeping communication organized and making it easier to respond promptly when issues come up. What I like most about Celo is how simple and convenient it is for staying connected with my team. Another thing I enjoy about Celo is how easy it is to keep track of conversations and updates. The features I value most about Celo are the messaging and notification tools; they make it easy to communicate with co-workers quickly. The initial setup was very easy and self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about Celo?

The notification system could use some improvement. Since I work with Celo for time-sensitive tasks, it would be helpful if notifications were more consistent and immediate. Making notifications more immediate and reliable would significantly benefit the service. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Thanks, Ronner! We’re glad Celo helps you stay connected with your team and keep communication organized, especially when time matters. We also appreciate your thoughtful feedback on notifications and will share it with our team.

Jerica Marie R.
JR
Jerica Marie R.
Generalist
Small-Business (50 or fewer emp.)
"Effortless Communication with Stellar Features"
5/5
What do you like best about Celo?

I like the voice messaging option, video call capabilities, and being able to attach photos with Celo. These features help make our conversations clear and allow for real-time reviews. Setting up Celo was very easy, as I could log in right away. Review collected by and hosted on G2.com.

What do you dislike about Celo?

I wish there was an option to delete photos after sending them in Celo. Once you send out a photo, there's no way to remove it, which can be quite frustrating when you make a mistake or need to remove a sent image. I think having a delete option for sent photos would really improve the experience. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Thanks, Jerica! We’re happy to hear that features like Voice Notes, video calls, and photo sharing are helping make communication with your team easier and clearer. We also appreciate your feedback on managing sent photos!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Celo Keeps Patient Communication Organized in One Secure App"
5/5
What do you like best about Celo?

Celo keeps my work messages organized and out of my email! Emails get lost of easily and my inbox is constantly cluttered and bumping important communications down. Celo puts everything in one place, I can create a patient case so that all communication regarding that patient happens in one easy to find thread. I use the secure video call feature on a weekly basis and appreciate that it is all built into one app. No need to remember multiple logins or switch apps! Review collected by and hosted on G2.com.

What do you dislike about Celo?

I wish I could mark messages as unread. Sometimes I read a message, but don't have the time (or correct information) to fully answer the message. I'm not able to mark something as unread or even flag it to remind me to go back. Review collected by and hosted on G2.com.

Antonio Nino V.
AV
Antonio Nino V.
Generalist
Small-Business (50 or fewer emp.)
"Simple Interface That Keeps Work and Personal Messaging Separate"
5/5
What do you like best about Celo?

Easy to use, with a simple interface. What I like most is that it’s good for separating work from personal messaging. It lets me communicate with other professionals without necessarily exposing my personal phone number. Review collected by and hosted on G2.com.

What do you dislike about Celo?

So far, I love everything Celo has to offer. The only issue I’ve run into (and I’m not sure whether it’s within Celo’s scope) is that there are times when it lags, disconnects, or tries to reconnect and then shows an error saying, “Browser is not supported.” Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Thanks, Antonio! We’re glad Celo makes it easy to stay connected with your team while keeping work and personal communication separate. We also appreciate your feedback and are happy to hear you’re enjoying Celo!

Katie D.
KD
Katie D.
Mid-Market (51-1000 emp.)
"Secure Communication with Mobile Ease"
4/5
What do you like best about Celo?

I like Celo because it's easy to communicate with colleagues without worrying about sending identifiable details, which is a problem with platforms like WhatsApp. The app's face ID feature makes logging in easy, and having it on my phone is convenient. I also appreciate being able to see who's read my messages or who's typing; it's very useful. Review collected by and hosted on G2.com.

What do you dislike about Celo?

I would like it if there was a feature where you could react to someone's message. So, like, on WhatsApp or iMessage where you can do a thumbs up to a message rather than having to type a thumbs up just so that it can show acknowledgment of a message. When you send multiple messages to a group in a row, there's always lots of small circles beneath each message, which then kind of makes the user interface a bit more clunky. So I think once a message has been read by everyone at the bottom, then you don't need the multiple dots every time under each message. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Thanks, Katie! It’s great to hear that Celo gives you a convenient way to communicate with colleagues while keeping sensitive information protected. Your suggestions around message reactions and read receipts are also noted, thanks for taking the time to share them!

Cheenerey Kylah E.
CE
Cheenerey Kylah E.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Instant Communication Meets Top Privacy Standards"
5/5
What do you like best about Celo?

I appreciate the instant communication that Celo offers, which is really crucial for our initial interactions and day-to-day activities with clients. I like that it values privacy. The fact that it's accessible to our clients and allows for modifying the information we want to share makes it particularly useful. The initial setup was efficient, making it easy to get started. The overall experience with Celo has been positive, hence I rated it a 10 for recommendations. Review collected by and hosted on G2.com.

What do you dislike about Celo?

I find it challenging that Celo doesn't offer reaction emojis for chat bubbles. This would be a nice feature to have, as it would enhance the communication experience by allowing more interactive and immediate feedback within conversations. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Thank you, Cheenerey! We’re so glad Celo helps you communicate quickly with clients while keeping privacy at the forefront. We really appreciate your thoughtful feedback on emoji reactions and your recommendation!

Louella C.
LC
Louella C.
Small-Business (50 or fewer emp.)
"Easy Communication and Reliable Collaboration"
4.5/5
What do you like best about Celo?

I like that Celo is easy for communication and collaboration, allowing us to quickly share important and urgent updates. It's great that we can reach out easily to the right team members. I really value the real-time messaging group and communication features, as well as easy access to conversation history. The initial setup was easy and straightforward, making it simple to get started. Overall, I find Celo easy to use and reliable, rating it 9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Celo?

The organization of messages and notifications could use some improvement. I think better message filtering, search, and notification features would make a big difference. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Thanks so much, Louella! We’re glad Celo makes it easy to share important updates and stay connected with the right team members. We also appreciate your feedback on message organization, search, and notifications!

Adam J.
AJ
Adam J.
COO & Co-founder
Small-Business (50 or fewer emp.)
"HIPAA-Compliant Messaging That Keeps Our Team Connected Anywhere"
5/5
What do you like best about Celo?

Our most critical use for Celo is HIPAA-compliant messaging on both desktop and mobile. This enables our team to stay connected no matter whether we are in the clinic or at home. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Whiel I quite like Celo, there are two areas where I think improvements could be made. Firstly, it would be nice to be able to upload different file formats, ranging from voice memos to DICOM/NIFTI files. Secondly, the search feature for Celo could be improved -- currently it restricts search to a short time window, and there is no "universal" search available, I have to search specifically in each group and chat. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Hi Adam,

Thanks so much for your feedback! We're pleased to hear that Celo is helping your team stay connected through secure, HIPAA-compliant messaging across both desktop and mobile devices.

We also appreciate your input regarding file support and search functionality. Additionally, Celo does support voice messaging, and we've included a resource with more information.

Thank you,

The Celo Team

See how Celo improved
Rebecca S.
RS
Rebecca S.
Small-Business (50 or fewer emp.)
"Essential for Seamless Work Communication"
5/5
What do you like best about Celo?

I use Celo for work, and I really like how easy it is to communicate with my colleagues. It's professional, and I can see when my colleagues are active, which is a huge help because it makes getting in touch with my supervisors quicker and easier, especially if there's an emergency or something personal to talk about. The initial setup was very easy, making it convenient to use. Overall, I find it to be a great app and very reliable. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Nothing, it’s great! Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Thank you so much, Rebecca! We’re thrilled to hear that Celo has made it easier to stay connected with your colleagues and quickly reach the right people when it matters most. We really appreciate your kind words and support!

Marian S.
MS
Marian S.
Mid-Market (51-1000 emp.)
"Organized Communication, Effortless Usability"
5/5
What do you like best about Celo?

I like how user-friendly Celo is; it's super easy to navigate and organize communication. It's valuable because it keeps everything organized and makes it easy to stay updated in real time. Having messages and information in one platform reduces confusion, improves coordination, and allows for quick responses to issues or updates. The real-time communication is a standout feature for me, and it definitely makes things more efficient and helps ensure everyone stays on the same page. Review collected by and hosted on G2.com.

What do you dislike about Celo?

None. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Thank you, Marian! We’re so glad Celo helps keep your team’s communication organized, efficient, and easy to manage. We really appreciate your kind feedback and support!