--- title: Celo Reviews meta_title: 'Celo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how Celo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 73 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Celo Reviews **Vendor:** Celo Health **Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) **Average Rating:** 4.6/5.0 **Total Reviews:** 73 ## About Celo Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency. Whether on iOS, Android, or Web, Celo serves as your centralized hub for team collaboration. Key features include: - Secure Messaging: Encrypts messages to protect patient information. - Care Coordination: Facilitates streamlined communication among care team members. - Team Collaboration Tools: Enables file sharing, task assignment, and real-time updates. - Integration Capabilities: Integrates with existing healthcare systems for enhanced workflow. - Mobile Accessibility: Accessible anytime, anywhere via mobile devices. - Audit Trails: Maintains detailed logs for compliance and accountability. - Customizable Alerts: Notifies team members promptly of critical updates. - Celo AI Scribe: Turns patient conversations into clinical notes in seconds. Celo goes beyond standard communication tools by ensuring compliance with rigorous standards like HIPAA, HITECH ACT, GDPR, and more. With ISO27001 certified data centers and SOC2 certified Microsoft Azure Cloud infrastructure, Celo guarantees the highest levels of data security and regulatory compliance. Connect with your team better with Celo, where secure communication meets seamless collaboration. ## Celo Pros & Cons **What users like:** - Users find Celo to be **very easy to use** , appreciating its simplicity and convenience, especially in medical applications. (19 reviews) - Users appreciate the **fast and safe communication** of Celo, facilitating easy connectivity and efficient information sharing. (12 reviews) - Users find **Chat Communication on Celo fast and effective** , enhancing connectivity and group collaboration seamlessly. (7 reviews) - Users appreciate the **HIPAA compliance** of Celo, ensuring secure and private communication within healthcare teams. (7 reviews) - Users appreciate the **strong security and HIPAA compliance** of Celo, ensuring safe communication in healthcare environments. (7 reviews) - Setup Ease (7 reviews) - Users appreciate Celo's **intuitive design and robust features** , enhancing communication and productivity for caregivers and clients. (5 reviews) - Response Speed (4 reviews) - Users commend Celo for its **outstanding customer support** , ensuring a smooth and efficient user experience. (3 reviews) - Data Protection (3 reviews) **What users dislike:** - Users are frustrated by Celo's **limited messaging features** , including no read receipts and lack of emoji reactions. (6 reviews) - Users express frustration with **messaging issues** in Celo, like unread message notifications and lack of reactions. (5 reviews) - Users face **notification issues** with Celo, including persistent alerts and limited customization options for groups. (4 reviews) - Users find the **search functionality lacking** , making it hard to retrieve old messages efficiently. (2 reviews) - Users experience **communication delays** that hinder timely patient care, impacting overall effectiveness and satisfaction with Celo. (1 reviews) - Difficult Setup (1 reviews) - Users find it challenging to **assign new members to the team** , leading to inconveniences in collaboration. (1 reviews) - Lack of Customization (1 reviews) - Limited Editing Capabilities (1 reviews) - Missing Features (1 reviews) - [View Celo pricing details and edition comparison](https://www.g2.com/products/celo-health-celo/reviews?login_required=true&page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A11%3A00+-0500&secure%5Bsession_id%5D=868ff848-7e6a-4dcd-b04d-bb319f616234&secure%5Btoken%5D=8790316d4295d47f00fa0c190b83e58bd9b21a364e6bc50d233dd7fca77a0e39&format=llm_user) ## Celo Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Communication** - Security - Health Care Messages - Alarms - Messaging - Notifications **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top Celo Alternatives - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (344 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (613 reviews)