Rocket.Chat Pricing Overview

Rocket.Chat Pricing Key Insights

Last updated on Apr 02, 2026


Rocket.Chat offers 4 pricing editions, starting at $0. Rocket.Chat pricing tiers are designed to support different usage levels and team sizes. Rocket.Chat does not offer a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the Rocket.Chat pricing table below to figure out the best fit for your needs.


Starter — $0 / Per Year
Enterprise — Contact Us / Per Year
Government — Contact Us / Per Year
Defense — Contact Us / Per Year
Rated 4.2 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

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Rocket.Chat Pricing FAQs

Generated using AI
Is Rocket.Chat free, or does it offer a free trial?

Yes. According to G2 data, Rocket.Chat offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

Who is Rocket.Chat pricing best suited for?

Rocket.Chat's pricing is best suited for technically capable teams that prioritize data sovereignty, security, and customization over ease of setup. Based on G2 review data, the free Starter tier appeals strongly to small IT, consulting, and financial services businesses with under 50 users. The Pro tier fits growing mid-market teams needing expanded capacity and hosting flexibility. G2 Rocket.Chat reviews show Enterprise adoption concentrated among large organizations in education, government, military, and telecommunications industries requiring compliance, advanced permissions, and scalable infrastructure. Teams without dedicated DevOps resources may find the self-hosted model demanding, as multiple G2 reviewers across segments flag setup complexity as a recurring concern.

What are the key differences between the free and paid versions of Rocket.Chat?

Rocket.Chat's free Starter tier supports up to 50 users on self-managed hosting and includes robust features like E2E encryption, unlimited message history, video conferencing integration, and data loss prevention. G2 user reviews confirm these free capabilities satisfy many small teams. Rocket.Chat's Pro plan at $8.00 per user per year extends capacity to 500 users, adds advanced hosting options, white-label distribution rights, and standard support. The Enterprise tier adds privacy-first AI, VoIP calling, guest users, custom roles, device management, and premium support. G2 reviewers note that advanced features requiring higher tiers are a common driver for upgrades.

Is Rocket.Chat considered good value for its pricing?

According to G2 reviews, Rocket.Chat's pricing is widely considered strong value, particularly given its free Starter tier and affordable Pro plan at $8.00 per user per year. G2 user reviews consistently highlight data ownership, self-hosting flexibility, and security as standout benefits that justify the cost. Multiple reviewers explicitly describe Rocket.Chat as a more affordable alternative to Slack. However, some G2 reviewers note that technical setup and ongoing maintenance demands can add hidden costs, especially for smaller teams without dedicated IT resources. Overall, teams prioritizing data control and customization tend to rate Rocket.Chat's pricing favorably relative to comparable enterprise messaging tools.

Rocket.Chat Alternatives Pricing

The following is a quick overview of editions offered by other Business Instant Messaging Software

Product Price Features
Microsoft Teams
Teams Essentials
$4.801 User Per Month
  • Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
  • Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
  • Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
  • Standalone meetings and calling: Deliver a full Teams experience without deploying the full Microsoft 365 suite and enable new targeted motions for Teams Phone System and Calling Plans.
  • Boost communications for frontline workforce: Promote the right scenarios at the right price point for your existing SMB customers to expand their coverage to all Frontline Workers.
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
  • Up to 50 min meeting length
  • Up to 100 participants
  • Screen Sharing
  • Personal Meeting Room
  • Breakout rooms
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team

Various alternatives pricing & plans

Pricing information for the above various Rocket.Chat alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Rocket.Chat Pricing Reviews

(2)
Sanal A.
SA
Sanal A.
Software Engineer
Mid-Market (51-1000 emp.)
"Cost-Effective Communication with Rocket.Chat"
5/5
What do you like best about Rocket.Chat?

I find Rocket.Chat very helpful for internal chats, especially when it's difficult to discuss team problems via calls. I like that we can mention each tech and specifically address each issue in the chat, which makes it easier to report certain issues to specific people. The initial setup of Rocket.Chat was very helpful for our team. Overall, everything looks good, and I would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Rocket.Chat?

Nothing Review collected by and hosted on G2.com.

Valentina T.
VT
Valentina T.
Chief of Staff
Small-Business (50 or fewer emp.)
"Security-Focused, But Setup and Cost Are Challenging"
2.5/5
What do you like best about Rocket.Chat?

I appreciate Rocket.Chat's on-prem version because it solves security concerns for us. The security it offers is the main reason we chose it over other platforms. We handle very sensitive information, so it's crucial not to have employees sharing this information over online chat. Review collected by and hosted on G2.com.

What do you dislike about Rocket.Chat?

Communication from Rocket.Chat to us is lacking. They suddenly increased their pricing tremendously, which is incredibly unfair. The initial setup was not easy at all; it was very hard and very expensive to set up. Since it's an on-premise solution, you have to set it up on the server in the office and configure all the permissions and parameters around it. Review collected by and hosted on G2.com.

Rocket.Chat Comparisons