The G2 on OnPage

OnPage Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of OnPage, appreciating its straightforward setup and flexibility for teams. (47 mentions)

Users value the reliable notification system of OnPage, ensuring timely alerts for critical communications. (19 mentions)

Users appreciate the reliable alert management of OnPage, enabling timely notifications for critical issues. (18 mentions)

Users find OnPage to be intuitive and easy to use, enhancing communication and scheduling within teams. (14 mentions)

Users appreciate the convenience of On-Call Services for seamless communication and efficient management of on-call duties. (14 mentions)

Users appreciate the simple and structured interface of OnPage, making it easy to get started without training. (13 mentions)

Users appreciate the quick and efficient communication features of OnPage, enhancing responsiveness and message management. (9 mentions)

Users report notification issues with loud sounds, delays, and glitches affecting the overall experience. (27 mentions)

Users report sound issues with OnPage, including limited ringtones and excessively loud volume settings. (18 mentions)

Users find the missing features of OnPage, such as limited ringtones and transcription issues, frustrating. (11 mentions)

Users face call issues with OnPage, including persistent alerts and inconvenient messaging that disrupts their workflow. (6 mentions)

Users find the confusion in page handling frustrating, especially with loud alerts and unclear instructions for responding. (6 mentions)

Users experience delays in message and syncing, which can disrupt workflow and hinder overall efficiency. (6 mentions)

Top Pros or Advantages of OnPage

1. Ease of Use

Users value the ease of use of OnPage, appreciating its straightforward setup and flexibility for teams.

See 47 mentions

See Related User Reviews

Michael F.

Small-Business (50 or fewer emp.)

5.0/5

"OnPage exactly what we need"

What do you like about OnPage?

OnPage was simple to setup and startup was straight forward.

Chip F.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient and easy to use"

What do you like about OnPage?

That it is overall simplisitic and easy to use for multiple teams within our organization.

2. Notifications

Users value the reliable notification system of OnPage, ensuring timely alerts for critical communications.

See 19 mentions

See Related User Reviews

marcela c.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you like about OnPage?

Notification system is great and help immediately to be on top

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use; Works Well; Consistent"

What do you like about OnPage?

Works every time I need it to. Pages me on time and with high alert. Does what its designed to do, and it does it well and consistently. I enjoy tha

3. Alert Management

Users appreciate the reliable alert management of OnPage, enabling timely notifications for critical issues.

See 18 mentions

See Related User Reviews

marcela c.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you like about OnPage?

Notification system is great and help immediately to be on top

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use; Works Well; Consistent"

What do you like about OnPage?

Works every time I need it to. Pages me on time and with high alert. Does what its designed to do, and it does it well and consistently. I enjoy tha

4. Intuitive

Users find OnPage to be intuitive and easy to use, enhancing communication and scheduling within teams.

See 14 mentions

See Related User Reviews

Martin C.

Small-Business (50 or fewer emp.)

2.5/5

"Very basic. Performs basic functions fine"

What do you like about OnPage?

It's reliable and relatively user friendly

Shannon M.

Small-Business (50 or fewer emp.)

5.0/5

"OnPage"

What do you like about OnPage?

It’s easy to use and receive pages. I like how I can change the volume of my page Notifications. I like being able to see the work schedule in advanc

5. On-Call Services

Users appreciate the convenience of On-Call Services for seamless communication and efficient management of on-call duties.

See 14 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Much better than passing around a shared phone."

What do you like about OnPage?

The fact that this is on my phone allows me not to have to carry around multiple devices, eliminating those frustrations when I am on call... Not havi

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Assurance that I can be reached"

What do you like about OnPage?

I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give m

6. Simple

Users appreciate the simple and structured interface of OnPage, making it easy to get started without training.

See 13 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Lots of room for improvement"

What do you like about OnPage?

It's simple. It does the job with simple communciation.

Stephanie F.

Small-Business (50 or fewer emp.)

5.0/5

"suits the purpose"

What do you like about OnPage?

simple, easy to use, reasonable pricings

7. Communication

Users appreciate the quick and efficient communication features of OnPage, enhancing responsiveness and message management.

See 9 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Lots of room for improvement"

What do you like about OnPage?

It's simple. It does the job with simple communciation.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Assurance that I can be reached"

What do you like about OnPage?

I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give m

Top Cons or Disadvantages of OnPage

1. Notification Issues

Users report notification issues with loud sounds, delays, and glitches affecting the overall experience.

See 27 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"It's adequate"

What do you dislike about OnPage?

Glitchy and depends on Doximity / Amion being up, and their reliability is getting worse. Occasional delays in message delivery. Doesn't display mes

Verified User

Enterprise (> 1000 emp.)

2.5/5

"Needs a better alert sound"

What do you dislike about OnPage?

The alert sound is loud and obnoxious. It would be nice if there were a selection of different sounds to choose from. Also, if you answer a page, b

2. Sound Issues

Users report sound issues with OnPage, including limited ringtones and excessively loud volume settings.

See 18 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent replacement for traditional pager"

What do you dislike about OnPage?

Not enough ring tones, volume and vibration settings

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great App"

What do you dislike about OnPage?

The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't eve

3. Missing Features

Users find the missing features of OnPage, such as limited ringtones and transcription issues, frustrating.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent replacement for traditional pager"

What do you dislike about OnPage?

Not enough ring tones, volume and vibration settings

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effective and easy to use"

What do you dislike about OnPage?

I feel that the transcription could improve as some of the messages are not transcribed properly.

4. Call Issues

Users face call issues with OnPage, including persistent alerts and inconvenient messaging that disrupts their workflow.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great App"

What do you dislike about OnPage?

The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't eve

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Does not work for non-hospitalit call systems"

What do you dislike about OnPage?

No texting or ability to respond. Useless for regular on call calls through a jail system.

5. Confusion

Users find the confusion in page handling frustrating, especially with loud alerts and unclear instructions for responding.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Assurance that I can be reached"

What do you dislike about OnPage?

I found the initial registration for a subscription to be a bit confusing, but their support was right there with me to walk me through it. I wish

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good system with some minor issues"

What do you dislike about OnPage?

The issues, I have encountered are pages that come through for other providers and when getting multiply pages, it's often difficult to hear the voic

6. Delays

Users experience delays in message and syncing, which can disrupt workflow and hinder overall efficiency.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"It's adequate"

What do you dislike about OnPage?

Glitchy and depends on Doximity / Amion being up, and their reliability is getting worse. Occasional delays in message delivery. Doesn't display mes

Kenneth R.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable, Easy to Use Product"

What do you dislike about OnPage?

When logging in for the first time on any given day, a security code is required every time (sent to your email address). While this is a neccessary p

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Verified User in Oil & Energy

Enterprise (> 1000 emp.)

9/15/2025

"Great app for alarming systems and notifications."

4/5

What do you like best about OnPage?

We noticed delays and issues with getting alarms and notifications for our building using Verizon and AT&T e-mail to text features. The On Page app was easy to setup, easy to use, and has great customer service. The app instantly alerts our team when needed for building alarms and work order notifications. The user interface is easy to use and setup. You just add all of the users and set the alarms you want users to get. Excellent for notifying our facilities team when needed. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The only thing that the team does not like is that you cannot silence the alerts with your phone. Our team really needs to put their phone on vibrate during meetings and in sensitive areas. The On Page app overrides this and still alerts very loudly. It would be nice to change the ring tone and be able to set any volume of notification or use the vibrate feature on the phone. Review collected by and hosted on G2.com.

Michael F.

Vice President

Small-Business (50 or fewer emp.)

9/10/2025

"OnPage exactly what we need"

5/5

What do you like best about OnPage?

OnPage was simple to setup and startup was straight forward. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Cant think of anything I dont like about OnPage Review collected by and hosted on G2.com.

What problems is OnPage solving and how is that benefiting you?

Being in charge of a water department, I have pumps running during all hours of the day. With our decreased work force, there are some shifts left unatttended. This is where OnPage comes into play, OnPage will alert me when one on my pumps unexpectingly stops pumping. OnPage will set an alarm to my Iphone alerting me of the problem. Review collected by and hosted on G2.com.

Kas R.

System's Technician

Small-Business (50 or fewer emp.)

9/19/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Convenient, Productive, and Attention requiring."

3.5/5

What do you like best about OnPage?

Options provided to adjust the sound on the messages with different priority level. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The fact that you need to change some settings in your phone, so it would work properly on the background specially when the phone is in battery saving mode. Review collected by and hosted on G2.com.

Shannon M.

Nurse Practitioner

Small-Business (50 or fewer emp.)

9/12/2025

"OnPage"

5/5

What do you like best about OnPage?

It’s easy to use and receive pages. I like how I can change the volume of my page

Notifications. I like being able to see the work schedule in advance. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometimes the information has a small relay to update. Review collected by and hosted on G2.com.

Dave A.

Project Manager

Telecommunications

Mid-Market (51-1000 emp.)

11/23/2022

"Never Miss an Emergency Call Again!"

4.5/5

What do you like best about OnPage?

I like how the system overrides the volume setting on your phone. I get emails and text messages through the night, so I turned down my notifications, but I have missed some of our client's emergency calls. So I had to keep the volume up on my notifications. With OnPage, I can turn everything down, even the ringer, and still get notified of an emergency call. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

So far I have not found anything I do not like. Review collected by and hosted on G2.com.

What problems is OnPage solving and how is that benefiting you?

We had an after-hours emergency notification system for some of our clients. We installed a new phone system and Voice mail system that handled our after-hour notifications. When we changed our phone system, we lost this feature. OnPage has given us this ability back, and it's even better than our previous system. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

We appreciate your feedback and are pleased to hear that you have not encountered any issues with OnPage so far. We strive to provide a seamless experience for our users.

Laura W.

Chaplain

Small-Business (50 or fewer emp.)

9/17/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"It has been a huge help in ensuring I receive requests from hospitals at any time of day"

4/5

What do you like best about OnPage?

It is easy to use and is simple enough to get the job done! Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The price. I am lucky to admin that covers the cost though. Review collected by and hosted on G2.com.

Kyra G.

Dispatcher

Mid-Market (51-1000 emp.)

9/17/2025

"onPage Review"

2.5/5

What do you like best about OnPage?

OnPage is easy to use and navigating the app is very simple as well. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Extremely loud, even on the quietest setting. Review collected by and hosted on G2.com.

Katelyn R.

Certified Nurse Midwife

Small-Business (50 or fewer emp.)

4/15/2025

"Great for hospital based healthcare"

3.5/5

What do you like best about OnPage?

I have found this service to be very easy to use. I am a midwife based in a hospital and we use OnPage to receive messages from our answering service when we are on call. We don't use many of the app functions besides reading messages, but the pages are clear and easy to read. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I wish there were more sound options available for alerts! Review collected by and hosted on G2.com.

Shubham P.

Senior Software Engineer

Enterprise (> 1000 emp.)

5/7/2025

"Saver during Production Failures"

5/5

What do you like best about OnPage?

Due to using onpage, we are on our systems 24/7 as during any issues/failures we get alerted on mobile. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Nothing as of now.

Should add option to choose personal ringtone Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

Thank you, Shubham, for the great review! We're thrilled to hear that OnPage is helping your team stay on top of production failures and saving time by automating ETL job monitoring. It’s always exciting to hear how teams like yours are leveraging OnPage to stay efficient and responsive.

Also, regarding the personal ringtone suggestion—you’ll be glad to know this feature is available on Android! Just go to Settings in your OnPage app > tap High-Priority > select Personal Tone > and upload a .wav file of your choice.

On iOS, Apple currently restricts third-party apps from setting custom ringtones, but we’re keeping an eye out for any changes on that front and exploring all possible enhancements.

Thanks again for your feedback and for being an OnPage champion!

—The OnPage Team

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

4/10/2025

"Assurance that I can be reached"

5/5

What do you like best about OnPage?

I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give my clients and staff a separate contact number and not my personal phone number. I also love that the app breaks through my DND, so as long as my phone is on, I can be reached! Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I found the initial registration for a subscription to be a bit confusing, but their support was right there with me to walk me through it.

I wish I could change the alerting ring tone for when I get a page - maybe there is a way, but I have not figured it out yet. Review collected by and hosted on G2.com.