--- title: OnPage Reviews meta_title: 'OnPage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 319 reviews by the users' company size, role or industry to find out how OnPage works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 319 scale: '5' date_modified: '2026-10-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

OnPage Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of OnPage, finding the app simple to navigate and setup. (22 mentions)
Users appreciate the notification system of OnPage, which ensures timely alerts and keeps them organized effortlessly. (11 mentions)
Users find the easy setup of OnPage incredibly convenient, ensuring stress-free readiness for on-call tasks. (7 mentions)
Users praise the reliability of OnPage, ensuring timely notifications even in areas with poor connectivity. (7 mentions)
Users commend the easy setup of OnPage, finding it straightforward and hassle-free for quick access. (7 mentions)
Users experience notification issues with OnPage, including delays in login codes and disruptive alerts at inconvenient times. (10 mentions)
Users are frustrated with the sound issues of OnPage, as alerts cannot be silenced or customized effectively. (6 mentions)
Users find the call issues in OnPage frustrating and inconvenient, affecting their overall communication experience. (4 mentions)
Users find the interface challenging and suggest improvements for easier navigation and usability. (4 mentions)
Users experience login and information delays with OnPage, affecting their overall usability during essential tasks. (3 mentions)

5 Pros or Advantages of OnPage

5 Cons or Disadvantages of OnPage

OnPage Reviews (319)

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Reviews

OnPage Reviews (319)

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4.3
319 reviews
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CR
Christal R.
Enterprise (> 1000 emp.)
"Great Email Integration, Notification Overhaul Needed"
5/5
Describe the project or task OnPage helped with:

OnPage provides a comprehensive email integration service that allows users to view entire emails on their mobile devices. It also features a notification system that alerts users with a sound and a call if they haven't responded. However, the current notification system can be overwhelming during ongoing issues, which can hinder effective troubleshooting. Review collected by and hosted on G2.com.

What do you like best about OnPage?

I do enjoy that OnPage displays the entire email, so I can see exactly what someone needs without having to get up and check my computer. I can see the full email right there in the page. I also like that OnPage provides a ding to alert me, and if I haven't responded, it will ring me, which is a feature I appreciate. Review collected by and hosted on G2.com.

Nas S.
NS
Nas S.
Small-Business (50 or fewer emp.)
"Efficient Communication Tool with Minor Notification Issues"
4.5/5
Describe the project or task OnPage helped with:

OnPage is a communication tool designed to streamline paging and notifications, ensuring efficient connectivity without the need to share personal contact details. Review collected by and hosted on G2.com.

What do you like best about OnPage?

I like that OnPage makes it easier for people to reach me by just needing to email one address. I appreciate that it allows me to get paged from the start to the end of my shift. It's useful that I can see who else is working on the same day or other days when I’m off. OnPage notifies me even when my phone is on silent mode, which is quite handy. I find it convenient that I don’t have to share my email address with others. I value that when I want to page someone, it shows their name and suggests their email address, saving me time and reducing errors. Setting it up was quite easy, which was great because I don't have anything to complain about in that regard. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

Thank you for your feedback! We’re glad to hear that automatic shift-based paging, the calendar view, and email suggestions are saving you time and improving efficiency. We also appreciate your input on the app’s appearance, an updated web app with a refreshed look is coming soon. If there are any specific design changes or features you’d like to see, we’d love to hear your thoughts at support@onpage.com

AN
Verified User in Hospital & Health Care
Certified Nurse Midwife
Small-Business (50 or fewer emp.)
"Easy to Use, Straightforward App with Great Tones"
4/5
What do you like best about OnPage?

I like how easy it is to use and the tones it produces. It’s a straightforward app that does what I need without any unnecessary complications. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

It’s frustrating that I can’t tap the phone number in the app to call a patient back. It’s also unhelpful that there isn’t a way to message a patient through the app. Review collected by and hosted on G2.com.

Yusuf A.
YA
Yusuf A.
Customer Service Engineer
Small-Business (50 or fewer emp.)
"Reliable Alarm Service"
4.5/5
What do you like best about OnPage?

I love that OnPage gives us the security of not missing alarms. I especially appreciate the feature of getting an alert for certain emails. So far, I haven't had any negative experiences and am very satisfied with the service I use. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I haven't had any bad experiences yet. My suggestion would be to have a setting where you can create a schedule for the week, for example, when OnPage should be on/off, so you don't have to do it manually every day (if this feature doesn't already exist). Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Reliable, Easy to Navigate, and Keeps Team Schedules Organized"
4.5/5
What do you like best about OnPage?

It is reliable and easy to navigate. I appreciate the schedule feature making it possible to keep all team-related information within the app. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I have not yet found any downsides! I'm not familiar with pricing so can't report on that. The support and onboarding was done by our internal team and was seamless and easy. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Straightforward, Easy Navigation That Helps Us Never Miss an Alert"
4.5/5
What do you like best about OnPage?

App is straightforward and laid out well, the features are easy to view and navigate. Forces sounds to override settings so we don't miss an alert. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The message was unclear if it was acknowledged or not, it would be helpful to have something showing the alert was acknowledged and responded to in the app, but I didn't see that when using it. Review collected by and hosted on G2.com.

DM
David M.
Help Desk Technician (MSP)
Small-Business (50 or fewer emp.)
"OnPage Makes Critical Alerts Hard to Miss with Reliable Escalations"
5/5
What do you like best about OnPage?

OnPage is extremely reliable for critical alerts and escalations. The biggest win for us is that messages are hard to miss—delivery is persistent and attention-grabbing in a way that standard email or SMS just isn’t. The acknowledgement and escalation logic, along with the clear audit trail, helps us ensure the right technician sees the alert quickly, especially after hours. It’s also straightforward to route alerts by team, client, or priority, which keeps our response organized and consistent. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Some parts of the UI could feel more modern and streamlined, and the reporting/analytics could go deeper—for example, with easier trend views of response times by team or client over time. Also, as with any mobile-notification solution, occasional carrier or OS notification behavior can introduce some variability, although overall it’s still much more reliable than basic SMS/email for urgent alerts. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

Thank you for your thoughtful review, we’re glad to hear that OnPage’s persistent alerting, escalation logic, and routing capabilities are helping your team stay responsive and organized, especially after hours. We appreciate your feedback on the UI and reporting features and are currently working on an update for it.

KG
Kylie G.
RN-Cath Lab
Small-Business (50 or fewer emp.)
"Reliable Service with Easy Navigation and Customizable Features"
4/5
What do you like best about OnPage?

My service has been reliable despite being located in an area where cell phone and internet coverage are spotty at best. The features of the app are easy to navigate and meet all of my needs, and the tone and volume of the emergency tone will wake me out of even the deepest sleep. Features can be customized according to facility needs as well. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

To the best of my knowledge, this doesn’t integrate with any commonly used EMS platforms. As a Cath lab RN, this means that EMS cannot transmit EKGs over the same system that all of my other communications are sent through. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Good App, but iOS and Android Need More Consistency for Audio Playback"
3.5/5
What do you like best about OnPage?

On iOS, I can scrub through audio easily and replay it over and over to catch that one important detail in a message. On Android, I run into the issue of not having the same level of control, so I often have to listen to it all the way through. This makes a real difference for our customer support team during our nightly on-call, where the information we need is time-sensitive and we have to act quickly. The way it integrates into our ConnectWise ticket system is also a plus. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

i have used both ios and android version of the app. i don't like that there is no unity on apps meaning. i should be able to use either or and it just works the same. how i listen to the message is better on an iPhone then android. it would be nice to give the option by the link to either a open your audio file so we can listen and scrub thought the audio file or b being able to open a third party audio app to listen to it. also if the UI is more clean and simple. Review collected by and hosted on G2.com.

Lem D.
LD
Lem D.
"Efficient Medical Communication, Needs Alert Customization"
4/5
What do you like best about OnPage?

I like that OnPage is easy to navigate and use. The escalation of messages if urgent works pretty well, which is crucial for my remote work as a nurse practitioner. It makes communication easier between me, my patients, and the frontline staff. Also, the initial setup was quick and easy, and it didn't take long to install. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I can't modify the alert tone. I work at night remotely and it's just a challenge when you can't modify the alert tone for non-urgent notifications. I feel like all notifications sent by me are set for URGENT ALERT volume 5. Unless this was set by my company, but I wish that the receiving person can modify the alert tone settings. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

Thank you for your review, and we are glad that the initial setup process was easy for you!

Yes, you can modify the alert tones for both urgent and non-urgent messages.

In the OnPage app, go to Settings, Tones, where you’ll be able to select and customize the sounds for each alert type.

If you’d like, feel free to reach out and we can walk you through it together. Please contact support@onpagecorp.com.

Thank you~