RevenueWell Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of RevenueWell, enhancing patient connections and streamlining practice operations. (9 mentions)

Users appreciate the improved patient communication offered by RevenueWell, enhancing connections through various channels. (8 mentions)

Users appreciate the automated reminders from RevenueWell, noting significant time savings and streamlined workflow for their staff. (8 mentions)

Users appreciate the confirmation automation in RevenueWell, making appointment management and patient communication efficient and effective. (7 mentions)

Users value the efficiency of RevenueWell, especially in saving time on confirmations and reminders. (7 mentions)

Users experience billing issues with RevenueWell, facing delayed cancellations and frustrating customer support during the process. (4 mentions)

Users experience technical issues with RevenueWell, facing glitches and difficulties during transitions and updates. (4 mentions)

Users face messaging issues with RevenueWell, including instability and lack of alerts for undelivered messages. (3 mentions)

Users report connectivity issues with RevenueWell, causing delays in accessing texts and voicemails, impacting communication efficiency. (2 mentions)

Users report poor customer service, facing delays and frustrations during transition and billing issues with RevenueWell. (2 mentions)

5 Pros or Advantages of RevenueWell

1. Ease of Use

Users appreciate the ease of use of RevenueWell, enhancing patient connections and streamlining practice operations.

See 9 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Patient Communication, Effortless Setup"

What do you like about RevenueWell?

I really like the stats of revenue from each campaign and the ability to send mass emails and texts. It helps me see what type of messaging is communi

Erica R.

Small-Business (50 or fewer emp.)

5.0/5

"Great Practice Management Tool"

What do you like about RevenueWell?

Revenue well has changed our practice for the better. It's easy to use and helps me connect with patients.

2. Patient Communication

Users appreciate the improved patient communication offered by RevenueWell, enhancing connections through various channels.

See 8 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Patient Communication, Effortless Setup"

What do you like about RevenueWell?

I really like the stats of revenue from each campaign and the ability to send mass emails and texts. It helps me see what type of messaging is communi

Erica R.

Small-Business (50 or fewer emp.)

5.0/5

"Great Practice Management Tool"

What do you like about RevenueWell?

Revenue well has changed our practice for the better. It's easy to use and helps me connect with patients.

3. Reminders

Users appreciate the automated reminders from RevenueWell, noting significant time savings and streamlined workflow for their staff.

See 8 mentions

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Lesley R.

Small-Business (50 or fewer emp.)

5.0/5

"RevenueWell is like having an extra person working for you."

What do you like about RevenueWell?

I love how RevenueWell works seamlessly with our practice management system. It was great at sending out appointment reminders and getting patients to

Amanda M.

Small-Business (50 or fewer emp.)

5.0/5

"Our Office Loves Revenue Well"

What do you like about RevenueWell?

Revenue Well does for us exactly what they promised, which we have found to be not so common among bigger companies nowadays. The amount of time they

4. Confirmation Automation

Users appreciate the confirmation automation in RevenueWell, making appointment management and patient communication efficient and effective.

See 7 mentions

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Lesley R.

Small-Business (50 or fewer emp.)

5.0/5

"RevenueWell is like having an extra person working for you."

What do you like about RevenueWell?

I love how RevenueWell works seamlessly with our practice management system. It was great at sending out appointment reminders and getting patients to

Amanda M.

Small-Business (50 or fewer emp.)

5.0/5

"Our Office Loves Revenue Well"

What do you like about RevenueWell?

Revenue Well does for us exactly what they promised, which we have found to be not so common among bigger companies nowadays. The amount of time they

5. Efficiency

Users value the efficiency of RevenueWell, especially in saving time on confirmations and reminders.

See 7 mentions

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Amber S.

Small-Business (50 or fewer emp.)

5.0/5

"Very great software, we enjoy using this within our office"

What do you like about RevenueWell?

How user friendly it is. So easy to train our employees how to use. We use this software daily and we love it!

Emery W.

Small-Business (50 or fewer emp.)

3.5/5

"Good Reminding System"

What do you like about RevenueWell?

I like the two way texting and the app that you can install on your computer to get real time notification of patients texting. I also like the standa

5 Cons or Disadvantages of RevenueWell

1. Billing Issues

Users experience billing issues with RevenueWell, facing delayed cancellations and frustrating customer support during the process.

See 4 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Patient Communication, Effortless Setup"

What do you dislike about RevenueWell?

seo metrics

Emery W.

Small-Business (50 or fewer emp.)

3.5/5

"Good Reminding System"

What do you dislike about RevenueWell?

I dislike that when sending Welcome campaign you do not get an alert if the email is wrong or does not go through. I also dislike how glitchy it can b

2. Technical Issues

Users experience technical issues with RevenueWell, facing glitches and difficulties during transitions and updates.

See 4 mentions

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Lesley R.

Small-Business (50 or fewer emp.)

5.0/5

"RevenueWell is like having an extra person working for you."

What do you dislike about RevenueWell?

The only thing that I think needs improvement it the mobile app. It is often unstable and will not load texts or voicemails in a timely fashion. It is

Erica R.

Small-Business (50 or fewer emp.)

5.0/5

"Great Practice Management Tool"

What do you dislike about RevenueWell?

The malfunctions it has and some of the updates to application.

3. Messaging Issues

Users face messaging issues with RevenueWell, including instability and lack of alerts for undelivered messages.

See 3 mentions

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Lesley R.

Small-Business (50 or fewer emp.)

5.0/5

"RevenueWell is like having an extra person working for you."

What do you dislike about RevenueWell?

The only thing that I think needs improvement it the mobile app. It is often unstable and will not load texts or voicemails in a timely fashion. It is

Emery W.

Small-Business (50 or fewer emp.)

3.5/5

"Good Reminding System"

What do you dislike about RevenueWell?

I dislike that when sending Welcome campaign you do not get an alert if the email is wrong or does not go through. I also dislike how glitchy it can b

4. Connectivity Issues

Users report connectivity issues with RevenueWell, causing delays in accessing texts and voicemails, impacting communication efficiency.

See 2 mentions

See Related User Reviews

Lesley R.

Small-Business (50 or fewer emp.)

5.0/5

"RevenueWell is like having an extra person working for you."

What do you dislike about RevenueWell?

The only thing that I think needs improvement it the mobile app. It is often unstable and will not load texts or voicemails in a timely fashion. It is

Jill E.

Small-Business (50 or fewer emp.)

4.0/5

"Great Company"

What do you dislike about RevenueWell?

There are times that the patient communications take a number of minutes if not more to be sent out.

5. Customer Service Issues

Users report poor customer service, facing delays and frustrations during transition and billing issues with RevenueWell.

See 2 mentions

See Related User Reviews

Tristan S.

Small-Business (50 or fewer emp.)

1.0/5

"Didnt like there customer support"

What do you dislike about RevenueWell?

customer support was not they greatest when we were with them and took a long time for them to stop billing me once we cancelled

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good product!"

What do you dislike about RevenueWell?

We did not have a good transition to Revenue Well phones...quite a hassle actually. I didn't think the customer service was impressive during this tim

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Kelsey T.

Practice Coordinator

Small-Business (50 or fewer emp.)

9/5/2026

"RevenueWell Streamlines Patient Communication and Appointments for Our Dental Practice"

4.5/5

What do you like best about RevenueWell?

RevenueWell has been an excellent tool to use in our dental practice. We use it everyday, all day - for communicating with our patients (emails and texts), confirming appointments (the statuses update automatically with our practice management system), insurance verification, and overall patient/family snapshots. There are so many other features that we haven’t used yet but are hoping to incorporate in the near future! Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The interface is a bit clunky as RW has updated different areas of the website at different times, but we just left the AADOM 2026 Conference and saw the updated dashboard/software and it looks great! Review collected by and hosted on G2.com.

Lesley R.

Patient Coordinator

Small-Business (50 or fewer emp.)

9/13/2018

"RevenueWell is like having an extra person working for you."

5/5

What do you like best about RevenueWell?

I love how RevenueWell works seamlessly with our practice management system. It was great at sending out appointment reminders and getting patients to confirm. The social media posts pretty great as well. We started using Revenue Well phones, which are also a fantastic asset to the practice. I can answer hands-free from my cell phone and receive calls when I am out of the office, so I never miss a call. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The only thing that I think needs improvement it the mobile app. It is often unstable and will not load texts or voicemails in a timely fashion. It is also not the most user friendly. Review collected by and hosted on G2.com.

Recommendations to others considering RevenueWell:

It is a true time saver and will increase your business and appointment acceptance. Review collected by and hosted on G2.com.

What problems is RevenueWell solving and how is that benefiting you?

I work alone at the front desk and do all of the office work. RevenueWell saved me time to deal with patients in person and not spend added time on the phone. The time savings is invaluable. Review collected by and hosted on G2.com.

Holly B.

Patient coordinator

Small-Business (50 or fewer emp.)

9/3/2026

"Easy-to-Use Platform with Helpful Automated Patient Texting"

5/5

What do you like best about RevenueWell?

The easy to use platform. The automated texting to patients Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

Honestly, just the updates. Getting used to where the links are Review collected by and hosted on G2.com.

Karen D.

Practice Leader

Small-Business (50 or fewer emp.)

7/6/2026

"Helpful Insights and Great Communication"

4.5/5

What do you like best about RevenueWell?

Very helpful insight and continual progressive ideas with the website. Communication is great, quick responses and collaborative work environment. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

The collaborator: I was told there would be a training session, but we still haven’t received any help. We’ve been reaching out for months with no response. At this point, we need to cancel because we’ve been paying for a service that has been useless for us. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

9/3/2026

"Loving the new innovation with revenuewell"

5/5

What do you like best about RevenueWell?

I love being able to quickly message patients and help them in real time. I also love how simple the interface is for revenue well! Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

Look at door. We need to be able to have patients responded to once an appointment books when we are sending out text to fill appointments for the same day. Review collected by and hosted on G2.com.

Kaytee P.

marketing director

Mid-Market (51-1000 emp.)

6/11/2026

"Attentive Team, Easy Navigation, and a Great-Looking Platform"

4.5/5

What do you like best about RevenueWell?

attentive employees, easy to navigate, looks great Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

cant change everything on our own. getting started took us alot of edits Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

9/3/2026

"Convenient and Time-Efficient—Time Is Everything"

5/5

What do you like best about RevenueWell?

The convenience and time efficiency! Time is everything. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

Have not come across any roadblocks yet. Review collected by and hosted on G2.com.

Emery W.

Front Desk

Small-Business (50 or fewer emp.)

4/22/2025

"Good Reminding System"

3.5/5

What do you like best about RevenueWell?

I like the two way texting and the app that you can install on your computer to get real time notification of patients texting. I also like the standard forms that come with the basic package I just wish you could edit them as well in the basic package. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

I dislike that when sending Welcome campaign you do not get an alert if the email is wrong or does not go through. I also dislike how glitchy it can be and there are too many different text types that you have to edit each time you need to edit the reminders. You end up having to update 6 different reminder for each section. I wish that was more customizable. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/12/2025

"Seamless Patient Communication, Effortless Setup"

5/5

What do you like best about RevenueWell?

I really like the stats of revenue from each campaign and the ability to send mass emails and texts. It helps me see what type of messaging is communicating well with our patients and understand how it turns into revenue and how much. The initial setup was very smooth and even included the creation of a new website for us, which was a nice addition. Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

seo metrics Review collected by and hosted on G2.com.

Amber S.

Billing Coordinator

Small-Business (50 or fewer emp.)

8/20/2025

"Very great software, we enjoy using this within our office"

5/5

What do you like best about RevenueWell?

How user friendly it is. So easy to train our employees how to use. We use this software daily and we love it! Review collected by and hosted on G2.com.

What do you dislike about RevenueWell?

I dislike the recent update to the software. Takes some time to locate some features of the program. Review collected by and hosted on G2.com.