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Intiveo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Intiveo, allowing for quick access to accurate results effortlessly. (1 mentions)
Users find the long waiting time to check voicemails frustrating, impacting their overall experience with Intiveo. (1 mentions)
Users find the poor call functionality frustrating, especially having to wait until 7am to check voicemails. (1 mentions)
Users face unreliable communication delays, often waiting until 7am to access their voicemails. (1 mentions)

Top Pros or Advantages of Intiveo

Top Cons or Disadvantages of Intiveo

Intiveo Reviews (31)

Reviews

Intiveo Reviews (31)

4.8
31 reviews
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Verified User in Alternative Dispute Resolution
UA
Verified User in Alternative Dispute Resolution
Small-Business (50 or fewer emp.)
"Very reliable and 100 %accurate when it come to verify cancel apts. love it."
5/5
What do you like best about Intiveo?

I get the exact results at the same time that i check. ease of use Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

that i got to wait until 7am to check voice mails Review collected by and hosted on G2.com.

Dr. Hamza T.
DT
Dr. Hamza T.
Member
Small-Business (50 or fewer emp.)
"Streamlined Patient Management, Exceptional Experience"
4/5
What do you like best about Intiveo?

What I like best about Intiveo is how seamlessly it integrates with our patient management software. It automates appointment reminders and follow-ups, which saves me and my staff a lot of time. Plus, the user-friendly interface makes it easy for us to ensure that our patients have a smooth and pleasant experience from their very first visit. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

The one thing I dislike about Intiveo is that it sometimes has limited customization options for automated messages, which can make them feel a bit generic. A bit more flexibility in tailoring communications would be great. Review collected by and hosted on G2.com.

Katherin M.
KM
Katherin M.
General Dentist
Small-Business (50 or fewer emp.)
"It is a great software to handle patients."
5/5
What do you like best about Intiveo?

I like that is easy to use and created for people like me, specifically for dentists. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

It is a platform that is missing some things but is really helpful to have for my customers as well. I can handle them properly and give them a good service. Review collected by and hosted on G2.com.

Biswayan B.
BB
Biswayan B.
upGrad
Enterprise (> 1000 emp.)
"Conciliatory!"
4/5
What do you like best about Intiveo?

Information gathering and patient communication are made simple. In this way we can get information from patients, allowing them to give us their insurance card and any other information we want. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

The fact that you scroll down to view the unread messages annoys me. It would be preferable if such messages appeared at the top as they did before to intevio's modifications. Review collected by and hosted on G2.com.

DM
Deanne M.
Mid-Market (51-1000 emp.)
"Helps work go smoother"
5/5
What do you like best about Intiveo?

We used to have to call all our patients and tie up our phones for hours. Now our patients get texted and we only have to take incoming calls. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

There really isn't anything I dislike except I wish we would have started sooner. Review collected by and hosted on G2.com.

KC
Kristen C.
Practice Administrator
Small-Business (50 or fewer emp.)
"Intiveo makes my life so much easier!"
5/5
What do you like best about Intiveo?

Intiveo integrates with our practice management software. We can send new patient paperwork, forms, texts, reminders, surveys, and more directly to our patients. It functions automatically and saves us so much time! Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

This is a hard one. Currently, the platform does not accept images via text, but they are working on adding this feature. Customer support is fast and helpful. Review collected by and hosted on G2.com.

Response from Marilyn Yeo of Intiveo

Hey Kristen! Thank you so much for your stellar review—it genuinely warms our hearts. You'll be happy to hear that Intiveo can now receive images via MMS/text/chat!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Convenient"
4.5/5
What do you like best about Intiveo?

Easy to communicate with patients and get information. Like that we can receive pictures now so that patients can send their insurance card to us and other information that we need from them. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

I do not like that we have to scroll down to see the unread messages. It would be better for those messages to show at the top like before the changes to Intiveo occurred. Review collected by and hosted on G2.com.

PB
patricia b.
Office Manager
Small-Business (50 or fewer emp.)
"Very happy"
5/5
What do you like best about Intiveo?

Intiveo is a very user-friendly platform. It has changed the hours spent by my staff calling and calling and calling our patients to confirm. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

Hard to get ahold of an actual person to discuss needs, and access help. Tickets are created, and communication is thru the tickets. Review collected by and hosted on G2.com.

NR
Nita R.
Small-Business (50 or fewer emp.)
"TREATMENT COORDINATOR/MARKETING"
5/5
What do you like best about Intiveo?

It makes communicating with patients so much easier! Various options to choose from and it helps encourages confirmations. You can also copy and paste messages which saves time. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

We haven't run into any problems at this time. Nothing negative to say about the product! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"powerful communications tool"
4/5
What do you like best about Intiveo?

bridges into our PMS seamlessly. The most unique and powerful feature is the appt type based messaging, Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

Expensive - its pricey for the amount of stuff it does for us -- it can do a lot more but like most software we only use a small part of its full capability. Review collected by and hosted on G2.com.