Accenture Reviews & Product Details

Accenture Overview

What is Accenture?

Consulting and Implementation Practice.

Accenture Details
Website
Product Description

Consulting and Implementation Practice.


Seller Details
Seller
Accenture
Ownership
NYSE:ACN
Company Website
Phone
+1 312-842-5012
Year Founded
1989
HQ Location
Dublin, Ireland
Total Revenue (USD mm)
$395
Twitter
@Accenture
509,718 Twitter followers
LinkedIn® Page
www.linkedin.com
412,124 employees on LinkedIn®
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Accenture Reviews

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Sr. Servicemax and Salesforce Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Pitney Bowes ,and Boston scientific , Implementating salesforce with servicemax Review collected by and hosted on G2.com.

What do you like best?

Accenture has a very skilled and knowledgeable team Review collected by and hosted on G2.com.

What do you dislike?

No proper documentation, - difficult to get documentation Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Very talented and skilled team Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Implementation of salesforce and servicemax managed package Review collected by and hosted on G2.com.

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GE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Project Management, Converting my team to a better performing, highly organized group of individuals working together. Review collected by and hosted on G2.com.

What do you like best?

Great resources available for PMP and project management. They also have round the clock support for running projects at critical phases for go live. Review collected by and hosted on G2.com.

What do you dislike?

Average cost per resource is significantly high. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Accenture has enabled my team to better manage our project related to Auto cad/pipeflow development work. Their project manager resource was highly experienced with these technologies and provided prioritization and assignment of the various tasks related to our project. Review collected by and hosted on G2.com.

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Open Discussions in Accenture
PE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Outsourcing of 2nd level support for PLM users Review collected by and hosted on G2.com.

What do you like best?

Availability of resources offshore to be quickly onboarder to the assignment Review collected by and hosted on G2.com.

What do you dislike?

The amount of resources with the real consulting experience is really limited, and such resources are often overbooked and hard to get.. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you are looking for resource with normal amount of experience that can be quickly on-boarded to your project, then Accenture is a good partner. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Outsourcing of 2nd level support for PLM. Fast onboarding of new resources with the right experience. Review collected by and hosted on G2.com.

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GR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Implementation partners for workday HCM deployment. Review collected by and hosted on G2.com.

What do you like best?

Good team of consultants who share knowledge base across the board and help the client. Review collected by and hosted on G2.com.

What do you dislike?

Nothing much really. Accenture charges a high consulting fees but as they say quality comes with a price. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Workday Core Payroll Competency

Workday Absense

Time Tracking

Security and Integrations Review collected by and hosted on G2.com.

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PA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Accenture supported me in an innovative project (Integrated Planning) where 4 models, Sales Budget, RFQ, PLBS and PMT, worked integrated in real time. Review collected by and hosted on G2.com.

What do you like best?

Professionality, High Level of Knowledge, Competence, Respect of the deadline and proactive approach Review collected by and hosted on G2.com.

What do you dislike?

This was not the first time I worked with big consultant company: never like Accenture Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Accenture is expensive but they respect the budget, so we must consider not the price quotation but the final cost Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Our project was something new inside planning project: a new concept of planning approach, RFQ (request for quotation, typically of Automotive) 100 users who works in the same time.

A complex and innovative project closed on time: 11 months of project without delay Review collected by and hosted on G2.com.

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GC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

A project where my company and Accenture worked together for a particular system integration, that I am not allowed to speak of, due to NDA. Review collected by and hosted on G2.com.

What do you like best?

Their employees are friendly and talented. Review collected by and hosted on G2.com.

What do you dislike?

I dislike not having that much opportunity to work with them. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Usual software development problems, nothing major, but very innovative for the technological industry. Review collected by and hosted on G2.com.

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RA associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We work on regulatory submissions and accenture starting point templates have really helped us align with FDA's requirements. Review collected by and hosted on G2.com.

What do you like best?

The starting point templates and the publishing methodology that accurately creates xml backbone and aligns formatting Review collected by and hosted on G2.com.

What do you dislike?

There is nothing that I dislike as such about accenture. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

The templates have helped us create a lot of regulatory documents in complaince with FDA. We have never had an error on eCTD submissions. Review collected by and hosted on G2.com.

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Software Engineer
Program Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

With the provision of the Artificial Intelligence services in their package, it will accelerates the scalability of the network. Review collected by and hosted on G2.com.

What do you like best?

Provision of periodical renewal of security features either through biometric and periodical passwords reviews. Review collected by and hosted on G2.com.

What do you dislike?

Unfortunately their software doesn't have training packages or pages for new beginner accounting students. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Is still a very good solution software, no much doubt about it for now. Review collected by and hosted on G2.com.

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Consultora
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Accenture has a unique set of digital capabilities embedded in its Consulting work. One of the few Consulting companies that have end-to-end capabilities. Review collected by and hosted on G2.com.

What do you like best?

Team quality, excellent communication and resources seniority. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes a little bit expensive but worth for the value it brings. Review collected by and hosted on G2.com.

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Office Manager & Inside Sales Engineer
Market Research
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Accenture helped us mostly with consulting and sales strategies Review collected by and hosted on G2.com.

What do you like best?

Ease of use and good support, as well as the most up to date technology Review collected by and hosted on G2.com.

What do you dislike?

Accenture itself was good and helpful, however it was a bit expensive to implement. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Accenture is a great option because of how professional and thorough they are, however they might not be the best choice for smaller businesses as they can be costly. Review collected by and hosted on G2.com.

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Sr Workday IT Analyst
Human Resources
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Configuration, Defining Business Process, Report Writer. Working on EIB Mass loads.. Validating the data and functional testing. Review collected by and hosted on G2.com.

What do you like best?

They are the best in the market in providing training and certifications. Review collected by and hosted on G2.com.

What do you dislike?

Interview Process with this company takes lot of time. Review collected by and hosted on G2.com.

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Digital Marketing Manager
Cosmetics
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Our company recently implemented Oracle HCM with Taleo, and Accenture helped us with the implementation, taking us through from beginning to end and helping us after we had gone live as well. Review collected by and hosted on G2.com.

What do you like best?

Accenture's knowledge of the product and potential problems was very evident during the entire implementation process, and they were a great help with numerous issues that came up. We would not have been able to implement the software ourselves, or at least not in the alloted time frame and within budget. Review collected by and hosted on G2.com.

What do you dislike?

Although Accenture is a great company to work with and have the experience and know-how, we would have liked to have spent a bit less on the implementation of this software. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Even though there are other more affordable consulting companies available to help with implementing software, Accenture is a great choice because of how professional and thorough they are. They helped us solve all issues that came up during the entire implementation and were very supportive with all of our follow up questions that we had after. Review collected by and hosted on G2.com.

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PC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

A consultant team from Accenture helped us implement our Dynamics CRM software, and they were very professional and helpful. They gave us excellent support through the entire implementation process and talked us through everything we had questions about. The project took around three months to complete and we were able to stay within our time frame and within our budget as well. Review collected by and hosted on G2.com.

What do you like best?

We really liked how professional and knowledgeable Accenture was during the entire implementation process. We also really appreciated the great support they offered after the go live when we had some additional questions, and they were very responsible and helped us quickly to address the concerns that we had. Review collected by and hosted on G2.com.

What do you dislike?

There isn't anything to complain about, we had a great experience with Accenture. We would be very happy to work with them again. They are a very reputable consulting firm and for good reason. We researched consulting partners before we purchased our CRM system and we were very happy with the choice we made to go with Accenture to help us with the implementation. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

After working with Accenture on our implementation, we would highly recommend Accenture as an implementation partner because they are great to work with and can really help guide you through the entire implementation process from start to finish, as well as any follow up questions and concerns you may have after the go live. They really know the products and address all your concerns. Review collected by and hosted on G2.com.

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Senior Digital Marketing Manager
Insurance
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

We used Accenture for multiple projects. They were asked to review and recommend our CRM system, along with that we were revamping our website so they recommended a CMS system that we installed as well.

A bunch of creative work went into the website redesign and emails that correlated with the design. All the features synced with our CRM system. Review collected by and hosted on G2.com.

What do you like best?

They brought in a full team and each had their own speciality. We stayed on track to meet deadline.

Review collected by and hosted on G2.com.

What do you dislike?

I believe we did a lot within the project and it was a big expense. I feel a few things were stretched out. I don't believe everything we got was cutting edge and thinking about tomorrow instead of today. I would like to see them think down the road and not what is going on now. Part of it might have to do with our budget. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Only include those that need to work on your project and cut dead weight. Watch recommendations that extend project that might not benefit the company. Review collected by and hosted on G2.com.

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PH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Accenture assisted with implementing SharePoint at a major energy company. Overall, they were very helpful, but similar to many consulting companies, it seemed like they took a while to implement easy things - just to increase the duration of the project. Review collected by and hosted on G2.com.

What do you like best?

I really liked how the consultants were available whenever I needed. They were attentive, in the office, and always helpful with my questions. They walked me through how to use SharePoint (since it can be a bit confusing) and they were patient with my confusion. Every seemed willing to help and knowledgeable. Overall, a great experience with the consultants. Review collected by and hosted on G2.com.

What do you dislike?

I felt like they dragged out the project. They kept trying to show me advanced management techniques that I would not use. I was not the SharePoint Admin and with the continued education, the project went over budget and timeline. They were helpful but a little TOO pushy. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Have your questions and issues spelled out. This is common with a lot of consulting agencies (pushing the timeline), but be stern on what you're looking for, when you'd like it, and any questions. Don't be lenient and know your deadline before. Review collected by and hosted on G2.com.

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Consultant
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

I was working in HCL in Cisco Project where Accenture was the third party service provider. We were working in SAP Business Objects suite and accenture was very prompt in answering our each and every questions, so I would definitely recommend Accenture as a consulting company to everyone. Review collected by and hosted on G2.com.

What do you like best?

The best part about Accenture is that they are very prompt in replying to any queries and also they will give their best in any possible way. Whenever we have raised concerned, accenture has been very good in resolving the issues. The people in the company are very professional. Review collected by and hosted on G2.com.

What do you dislike?

Accenture has helped us in a lot many things, but sometimes there were some issues like some good resources leave the company which happen with everyone so its ok and part of IT world. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Accenture is one of the best firm to work with. Review collected by and hosted on G2.com.

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Business Process Analyst /Solution Architect, Director
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Accenture is a great consulting company. They have many different areas of expertise that they help to cover. Not only did they assist in helping us set up our Marketing software but they helped to consult on other IT operations within our organization. I would recommend them for any project. Keep in mind a good implementation is based on truly understanding your own needs and being able to identify what the scope of the project needs to be and communicating that with your implementation team. It is a joint effort between the organization using the product and the implementation team. Communication is a must to be a success! Review collected by and hosted on G2.com.

What do you like best?

They are very flexible and understand their customers. Willing to listen to what is needed now and how to grow in the future. Review collected by and hosted on G2.com.

What do you dislike?

One of the key things that needs to be identified is key stakeholders within an organization. It isn't really something I would say I dislike other than making sure the correct people are identified at the onset of a project of who should be involved. The other dislike is sometimes the cost. But no matter who you go with, things can get a little over budget when the scope of the project is not tied down early on. Review collected by and hosted on G2.com.

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Director of Client Services
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Accenture helped my company with establishing stronger qualities within our HR department. Review collected by and hosted on G2.com.

What do you like best?

I like that Accenture has a desktop & a mobile accessibility. Review collected by and hosted on G2.com.

What do you dislike?

It's not easy to deal with their customer service. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

It definitely helps to lighten the work load, but their customer service isn't the greatest. Make sure that you have the time and the patience to put forth when moving forward on a project with Accenture, but it's worth it. You get what you give. Review collected by and hosted on G2.com.

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Chief Information Officer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Roll out system wide Microsoft Great Plains/Dynamics solution Review collected by and hosted on G2.com.

What do you like best?

Understood our needs and were able to address our concerns in a timely manner. Review collected by and hosted on G2.com.

What do you dislike?

Expensive. There are other, more affordable solutions. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you're looking for a company that knows what they are doing and will be able to address all of your concerns, this is it.

They are a bit on the high side in regard to cost but it's worth every penny.

If they don't have an answer they won't make one up, they will research and get back to you with the correct answers. Review collected by and hosted on G2.com.

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PF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

They were our implementation provider for NetSuite Review collected by and hosted on G2.com.

What do you like best?

They were very knowledgeable and great to work with Review collected by and hosted on G2.com.

What do you dislike?

Nothing disliked all was good as they met all our needs. Review collected by and hosted on G2.com.

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PI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

They helped us with our implementation of Office 365 on our organization, We had little to no idea, so we contract them as Office 365 consultors. After that time, we had the product up and running without issues. They trained a couple of guys of our organization, and the training was fine, because we have been capable to fix ourselves some issues we had. Review collected by and hosted on G2.com.

What do you like best?

They really seem that know they were doing... they send three full-time consultants for over a month, and the price was good. The training was very good too, with good online and presencial material. Review collected by and hosted on G2.com.

What do you dislike?

At first, they send a very good consultant, and two scholars, for the price of three senior consultants. We talk with them the next day, and they send us the correct proffessionals. They end offering us a bag of support hours for the inconvenience. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Make sure that they send you the right consultors. They have good stuff, but they try to sell scholars as seniors for our Office 365 implementation project. After that, all was fine, they send very proffessional consultors. Review collected by and hosted on G2.com.

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Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Accenture knows their stuff and is very knowledgable about what they're doing. Which comes as a big help. Their support is AMAZING though, and became very helpful for our company as sometimes we had no idea what we were doing. They answered our questions with patient and quickly. Even how easily it was to contact support and talk to someone was helpful, which sometimes it is not easy to find this stuff. Review collected by and hosted on G2.com.

What do you like best?

Customer servicer is amazing with Accenture. Not having tried any of the competitors, i'm not sure we ever will because their support was amazing. Easy interface to use, and to be honest, it was just nice looking. Review collected by and hosted on G2.com.

What do you dislike?

Really nothing to complain about specifically. User experience wasn't perfect but overall pretty good. Review collected by and hosted on G2.com.

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EM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Accenture assisted with process optimization implementation for a large manufacturer with multiple production facilities across multiple products. Review collected by and hosted on G2.com.

What do you like best?

Accenture works with all the largest companies in the United States and the world. This means that the firm has worked on a problem similar to the problem you may have before and will able to complete the work efficiently and effectively. Review collected by and hosted on G2.com.

What do you dislike?

It is a bit unfair to attempt to develop a strong argument for something that I disliked on this project. Accenture completed the work within the scope of the engagement. The engagement was completed on-time and within budget. Review collected by and hosted on G2.com.

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PC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Integration of SAP ERP with external XIUS system the PI module with web services to capture sales data,

customers and staditics of sale.

Creation of programs for adaptation of internal process of reception and change by guarantee of materials PT, progress of status of repair and exit of merchandise. Review collected by and hosted on G2.com.

What do you like best?

Broad socioeconomic benefits for the employee, model of diversity and inclusion for people, mutual respect, opportunities for extension and growth, excellent place to work Review collected by and hosted on G2.com.

What do you dislike?

Nothing, is a great company worldwide, excellent place to work Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Nothing, is a great company worldwide Review collected by and hosted on G2.com.

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PR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

What can I say about consultants - can't live with them and can't live without them. I worked with Accenture to implement a tool. It's great to work with some one who has been through it before, but each experience is so different, I really felt like we spent a lot of time educating our consultant to get them up to speed. Review collected by and hosted on G2.com.

What do you like best?

My consultant and I got a long great. It is this kind of dynamic that makes a project successful. Review collected by and hosted on G2.com.

What do you dislike?

The cost of an Accenture deal is so expensive. It was tough negotiate a great deal for our contract. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Make sure you have a clear project timeline. You don't want to get stuck on a project that drags out forever and then you need to either go it alone after your contract ends or end up paying big money to extend. Review collected by and hosted on G2.com.

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