---
title: Celo Reviews
meta_title: 'Celo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 93 reviews by the users' company size, role or industry to
  find out how Celo works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 93
  scale: '5'
date_modified: '2026-09-17'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---


# Celo Reviews
**Vendor:** Celo Health  
**Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 93  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About Celo
Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency. Whether on iOS, Android, or Web, Celo serves as your centralized hub for team collaboration. Key features include: - Secure Messaging: Encrypts messages to protect patient information. - Care Coordination: Facilitates streamlined communication among care team members. - Team Collaboration Tools: Enables file sharing, task assignment, and real-time updates. - Integration Capabilities: Integrates with existing healthcare systems for enhanced workflow. - Mobile Accessibility: Accessible anytime, anywhere via mobile devices. - Audit Trails: Maintains detailed logs for compliance and accountability. - Customizable Alerts: Notifies team members promptly of critical updates. - Celo AI Scribe: Turns patient conversations into clinical notes in seconds. Celo goes beyond standard communication tools by ensuring compliance with rigorous standards like HIPAA, HITECH ACT, GDPR, and more. With ISO27001 certified data centers and SOC2 certified Microsoft Azure Cloud infrastructure, Celo guarantees the highest levels of data security and regulatory compliance. Connect with your team better with Celo, where secure communication meets seamless collaboration.



## Celo Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **ease of use** of Celo, finding it convenient and HIPAA compliant, especially in healthcare. (19 reviews)
- Users value Celo for its **fast and secure communication** , enhancing connectivity and efficiency within teams and clients. (12 reviews)
- Users appreciate the **fast and easy communication** on Celo, enhancing connectivity and collaboration within their teams. (7 reviews)
- Users value Celo's **HIPAA compliance** , ensuring secure and efficient communication essential for healthcare team collaboration. (7 reviews)
- Users value the **strong security and HIPAA compliance** of Celo, ensuring safe communication in healthcare environments. (7 reviews)
- Setup Ease (7 reviews)
- Users appreciate Celo's **intuitive design and robust features** , enhancing communication and productivity for caregivers and clients. (5 reviews)
- Response Speed (4 reviews)
- Users commend Celo for its **outstanding customer support** , ensuring a smooth and efficient user experience. (3 reviews)
- Data Protection (3 reviews)

**What users dislike:**

- Users express frustration over Celo's **limited messaging features** , such as unmarked 'read' messages and lack of emoji reactions. (6 reviews)
- Users are frustrated with **messaging issues** in Celo, including unmarked messages, clunky contact searching, and lack of reactions. (5 reviews)
- Users experience **notification issues** that disrupt usability, including bolded notifications and limited customization options. (4 reviews)
- Users struggle with **poor search functionality** , making it hard to find old messages and requiring tedious manual scrolling. (2 reviews)
- Users face **communication delays** that hinder timely care, with complex setup adding to the frustration. (1 reviews)
- Difficult Setup (1 reviews)
- Users find it challenging to **assign new members to the team** , leading to inconveniences in collaboration. (1 reviews)
- Lack of Customization (1 reviews)
- Limited Editing Capabilities (1 reviews)
- Missing Features (1 reviews)

## Celo Reviews
  ### 1. Seamless Communication with Reliable Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ronner Pol M. | Service Delivery, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** September 04, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Celo?**

I use Celo as one of my primary communication tools for work. It helps me communicate with my team quickly and efficiently, especially for handling time-sensitive work, keeping communication organized and making it easier to respond promptly when issues come up. What I like most about Celo is how simple and convenient it is for staying connected with my team. Another thing I enjoy about Celo is how easy it is to keep track of conversations and updates. The features I value most about Celo are the messaging and notification tools; they make it easy to communicate with co-workers quickly. The initial setup was very easy and self-explanatory.

**What do you dislike about Celo?**

The notification system could use some improvement. Since I work with Celo for time-sensitive tasks, it would be helpful if notifications were more consistent and immediate. Making notifications more immediate and reliable would significantly benefit the service.

**What problems is Celo solving and how is that benefiting you?**

I use Celo to communicate with my team quickly and efficiently, keeping communication organized and enabling prompt responses to issues.

  ### 2. Effortless Communication with Stellar Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jerica Marie R. | Generalist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** September 04, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Celo?**

I like the voice messaging option, video call capabilities, and being able to attach photos with Celo. These features help make our conversations clear and allow for real-time reviews. Setting up Celo was very easy, as I could log in right away.

**What do you dislike about Celo?**

I wish there was an option to delete photos after sending them in Celo. Once you send out a photo, there's no way to remove it, which can be quite frustrating when you make a mistake or need to remove a sent image. I think having a delete option for sent photos would really improve the experience.

**What problems is Celo solving and how is that benefiting you?**

Celo improves communication with my teammates, offering voice messaging, video calls, and photo attachments. These features make conversations clear and enable real-time review.

  ### 3. Simple Interface That Keeps Work and Personal Messaging Separate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antonio Nino V. | Generalist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 10, 2026

**What do you like best about Celo?**

Easy to use, with a simple interface. What I like most is that it’s good for separating work from personal messaging. It lets me communicate with other professionals without necessarily exposing my personal phone number.

**What do you dislike about Celo?**

So far, I love everything Celo has to offer. The only issue I’ve run into (and I’m not sure whether it’s within Celo’s scope) is that there are times when it lags, disconnects, or tries to reconnect and then shows an error saying, “Browser is not supported.”

**What problems is Celo solving and how is that benefiting you?**

Celo has been our company’s primary means of communication. It continues to fill the communication gap for us and keeps everyone connected. It’s uncomplicated, and it’s easy and simple to use.

  ### 4. Secure Communication with Mobile Ease

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katie D. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 10, 2026

**What do you like best about Celo?**

I like Celo because it's easy to communicate with colleagues without worrying about sending identifiable details, which is a problem with platforms like WhatsApp. The app's face ID feature makes logging in easy, and having it on my phone is convenient. I also appreciate being able to see who's read my messages or who's typing; it's very useful.

**What do you dislike about Celo?**

I would like it if there was a feature where you could react to someone's message. So, like, on WhatsApp or iMessage where you can do a thumbs up to a message rather than having to type a thumbs up just so that it can show acknowledgment of a message. When you send multiple messages to a group in a row, there's always lots of small circles beneath each message, which then kind of makes the user interface a bit more clunky. So I think once a message has been read by everyone at the bottom, then you don't need the multiple dots every time under each message.

**What problems is Celo solving and how is that benefiting you?**

I use Celo for secure communication at work, preventing the sharing of identifiable details, which solves data protection issues and eases communication.

  ### 5. Instant Communication Meets Top Privacy Standards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cheenerey Kylah E. | Customer Service Representative, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 04, 2026

**What do you like best about Celo?**

I appreciate the instant communication that Celo offers, which is really crucial for our initial interactions and day-to-day activities with clients. I like that it values privacy. The fact that it's accessible to our clients and allows for modifying the information we want to share makes it particularly useful. The initial setup was efficient, making it easy to get started. The overall experience with Celo has been positive, hence I rated it a 10 for recommendations.

**What do you dislike about Celo?**

I find it challenging that Celo doesn't offer reaction emojis for chat bubbles. This would be a nice feature to have, as it would enhance the communication experience by allowing more interactive and immediate feedback within conversations.

**What problems is Celo solving and how is that benefiting you?**

I use Celo for initial communication and day-to-day activities by communicating clients' crucial status instantly, valuing privacy, and modifying shared information.

**Official Response from Remy Church:**

> Thank you, Cheenerey! We’re so glad Celo helps you communicate quickly with clients while keeping privacy at the forefront. We really appreciate your thoughtful feedback on emoji reactions and your recommendation!

  ### 6. Easy Communication and Reliable Collaboration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Louella C. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 10, 2026

**What do you like best about Celo?**

I like that Celo is easy for communication and collaboration, allowing us to quickly share important and urgent updates. It's great that we can reach out easily to the right team members. I really value the real-time messaging group and communication features, as well as easy access to conversation history. The initial setup was easy and straightforward, making it simple to get started. Overall, I find Celo easy to use and reliable, rating it 9 out of 10.

**What do you dislike about Celo?**

The organization of messages and notifications could use some improvement. I think better message filtering, search, and notification features would make a big difference.

**What problems is Celo solving and how is that benefiting you?**

Celo solves communication and coordination challenges, making it easy to share important updates and reach the right team members quickly.

  ### 7. HIPAA-Compliant Messaging That Keeps Our Team Connected Anywhere

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam J. | COO & Co-founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 18, 2026

**What do you like best about Celo?**

Our most critical use for Celo is HIPAA-compliant messaging on both desktop and mobile. This enables our team to stay connected no matter whether we are in the clinic or at home.

**What do you dislike about Celo?**

Whiel I quite like Celo, there are two areas where I think improvements could be made. Firstly, it would be nice to be able to upload different file formats, ranging from voice memos to DICOM/NIFTI files. Secondly, the search feature for Celo could be improved -- currently it restricts search to a short time window, and there is no "universal" search available, I have to search specifically in each group and chat.

**What problems is Celo solving and how is that benefiting you?**

The main issue that Celo is solving for us is HIPAA-compliant instant messaging. It works perfectly for that purpose for us.

**Official Response from Remy Church:**

> Hi Adam,

Thanks so much for your feedback! We're pleased to hear that Celo is helping your team stay connected through secure, HIPAA-compliant messaging across both desktop and mobile devices. 

We also appreciate your input regarding file support and search functionality. Additionally, Celo does support voice messaging, and we've included a resource with more information.

Thank you,

The Celo Team

  ### 8. Essential for Seamless Work Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca S. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 01, 2026

**What do you like best about Celo?**

I use Celo for work, and I really like how easy it is to communicate with my colleagues. It's professional, and I can see when my colleagues are active, which is a huge help because it makes getting in touch with my supervisors quicker and easier, especially if there's an emergency or something personal to talk about. The initial setup was very easy, making it convenient to use. Overall, I find it to be a great app and very reliable.

**What do you dislike about Celo?**

Nothing, it’s great!

**What problems is Celo solving and how is that benefiting you?**

Celo helps me stay in touch with colleagues professionally, making it easy to communicate. I appreciate knowing when colleagues are active, and it's a big help for quickly reaching out during emergencies or personal matters.

**Official Response from Remy Church:**

> Thank you so much, Rebecca! We’re thrilled to hear that Celo has made it easier to stay connected with your colleagues and quickly reach the right people when it matters most. We really appreciate your kind words and support!

  ### 9. Organized Communication, Effortless Usability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marian S. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 06, 2026

**What do you like best about Celo?**

I like how user-friendly Celo is; it's super easy to navigate and organize communication. It's valuable because it keeps everything organized and makes it easy to stay updated in real time. Having messages and information in one platform reduces confusion, improves coordination, and allows for quick responses to issues or updates. The real-time communication is a standout feature for me, and it definitely makes things more efficient and helps ensure everyone stays on the same page.

**What do you dislike about Celo?**

None.

**What problems is Celo solving and how is that benefiting you?**

I use Celo for real-time communication. It keeps our messages and information organized on one platform, reducing confusion and improving coordination. It makes communication efficient, ensures everyone is updated, and allows quick responses to issues.

**Official Response from Remy Church:**

> Thank you, Marian! We’re so glad Celo helps keep your team’s communication organized, efficient, and easy to manage. We really appreciate your kind feedback and support!

  ### 10. Effortless, Secure Communication for Healthcare Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea C. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 18, 2026

**What do you like best about Celo?**

I appreciate Celo's ease of use, as it's very similar to messaging apps I'm familiar with. Once connected with someone, it's user-friendly, which is the best thing you can ask for when starting a new app with a team. I find it to be incredibly user-friendly, and it's been enjoyable so far. It's been a really good experience overall, and I have nothing bad to say about it. Also, the initial setup of Celo was super easy, as it walks you through it step by step, which made us all comfortable using it moving forward.

**What do you dislike about Celo?**

One small thing would be an edit button. If I misspell a word or something, I'm not able to go in and fix it after it's sent. It would be nice to just be able to fix that, especially when you're working with professionals. Mistakes happen.

**What problems is Celo solving and how is that benefiting you?**

Celo ensures HIPAA compliance, providing a safe platform for sharing patient information with colleagues. It's user-friendly, similar to other messaging apps, making it easy for the team to adapt quickly.

**Official Response from Remy Church:**

> Hi Andrea,

Thank you! We're glad to hear that Celo has been easy to set up and use, and that it's helping your team communicate securely. We also appreciate your input regarding message editing as we continue to enhance the user experience.

Thank you,
The Celo Team

  ### 11. Secure, Easy-to-Use Communication for Healthcare Teams

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 11, 2026

**What do you like best about Celo?**

I appreciate that Celo is easy to use, which makes dealing with messages about patient communication straightforward. I like that the group chat feature allows us to compartmentalize and section off different groups based on our needs. Also, it's nice that I can easily keep track of the subject line and who's involved in the conversation. It's secure and HIPAA compliant, which is crucial for patient communication.

**What do you dislike about Celo?**

I wish Celo had a feature to manage schedules for patients in the home health setting. It would be great to add patients directly onto the schedule so everyone can keep track of it, rather than using separate software. That's the only thing I'd like improved for my field of work.

**What problems is Celo solving and how is that benefiting you?**

Celo provides secure encrypted communication that's HIPAA compliant, helping me with interdisciplinary communication about patients. It's easy to use, and the group chats make compartmentalizing discussions straightforward.

  ### 12. Celo: HIPAA-Compliant, Easy to Use, and Packed With the Features We Need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 01, 2026

**What do you like best about Celo?**

Celo is HIPAA compliant and easy to use. It has a provider sign in and sign out for on call providers which is nice. You can adjust the settings for notifications and it has all the features that I need.

**What do you dislike about Celo?**

I wish there was a way to zoom in on photos when drawing on them with the draw feature. This is a feature I use often and would be helpful. Additionally I wish that the on call provider feature allowed users to message the provider directly through that on call feature rather than it sending the message to all the providers, whether they are on call or not.

**What problems is Celo solving and how is that benefiting you?**

HIPAA compliance discussion.

**Official Response from Remy Church:**

> Thanks for your review! We’re glad Celo is making secure, HIPAA-compliant communication easy for your team. We also appreciate your thoughtful feedback on photo annotations and on-call messaging and will share it with our team.

  ### 13. Celo Makes Workplace Connections Easy While Keeping Client Info Confidential

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raylandra R. | Caregiver, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 01, 2026

**What do you like best about Celo?**

I love using Celo because it helps me connect with others at work, and it also helps keep client information confidential, which is a must.

**What do you dislike about Celo?**

I think the only downside to Celo is the voice chat button. Because it’s positioned so close to the other buttons, I sometimes hit it by accident.

**What problems is Celo solving and how is that benefiting you?**

Celo helps me communicate with other colleagues about patient care. It’s helpful because it’s secure and aligns with HIPPA.

**Official Response from Remy Church:**

> Thanks, Raylandra! We’re glad Celo helps you communicate securely with colleagues while keeping client information confidential. We also appreciate your feedback on the positioning of the voice chat button.

  ### 14. User-Friendly and Fun, with Great Emojis and Notification Sounds

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eimhiel C. | Lead Generalist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 01, 2026

**What do you like best about Celo?**

The app is user friendly and it was really fun with all the emojis and notification sounds

**What do you dislike about Celo?**

The only thing we can't do is to edit our message. We have to delete the message and no option on editing the message

**What problems is Celo solving and how is that benefiting you?**

We work virtually, and it helps us stay connected with our peers.

**Official Response from Remy Church:**

> Thanks, Eimhiel! We’re glad Celo helps you stay connected with your team and that you’re enjoying the app. We also appreciate your feedback on message editing and will share it with our team.

  ### 15. Streamlined Communication, HIPAA-Compliant & User-Friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 08, 2026

**What do you like best about Celo?**

I love how easy Celo is to navigate and use. It's great for keeping patient information HIPAA safe and allows me to communicate effectively with my coworkers and providers about my patients. I find that it's easy to find other people on Celo, and I can use it for phone calls and video messaging too. The initial setup was very easy; everything was straightforward, and it wasn't confusing at all.

**What do you dislike about Celo?**

Sometimes it is hard to find what provider is on call for the day

**What problems is Celo solving and how is that benefiting you?**

I use Celo to communicate securely with my coworkers and providers, ensuring patient information stays HIPAA compliant, which texting or calling can't guarantee. It's easy to navigate and makes phone calls, video messaging, and text messaging simple to use.

  ### 16. User-Friendly Interface with Secure Communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 07, 2026

**What do you like best about Celo?**

I like the straightforwardness of Celo's UI; it's very easy to navigate. I also appreciate being able to send photos and caption them, which allows for clear communication about what I want to share.

**What do you dislike about Celo?**

I find it inconvenient that there are no pop-up notifications when I'm not on the tab in the browser. If I miss the sound cue, I probably won't notice that someone sent a message unless I check the tab. A small pop-up would help, as long as it doesn't take up a significant amount of the screen.

**What problems is Celo solving and how is that benefiting you?**

Celo allows me to have separate conversations and protects shared information between groups, facilitating our work with different agencies and departments.

**Official Response from Remy Church:**

> Thanks for your review! We’re glad you’re enjoying Celo’s easy-to-use interface and secure communication features. We also appreciate your thoughtful feedback on browser notifications and will share it with our team.

  ### 17. Fast, Accurate Communication Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 08, 2026

**What do you like best about Celo?**

I really appreciate how Celo allows me to communicate quickly and accurately with my colleagues, which is a significant improvement over previous forms of communication with other agencies. The initial setup was also incredibly easy, taking only about five minutes, which was a relief. Overall, the quickness and effectiveness of Celo really stand out for me.

**What do you dislike about Celo?**

I wasn't sure if my name appeared above my text bubble, as I just kept seeing "you" instead of my name, but I was assured others see my actual name, not just "you".

**What problems is Celo solving and how is that benefiting you?**

I can communicate quickly and accurately with colleagues using Celo, which works better than previous forms of communication with other agencies.

  ### 18. Easy Communication with Any Caregiver in Our System

**Rating:** 5.0/5.0 stars

**Reviewed by:** sherry M. | Caregiver, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 01, 2026

**What do you like best about Celo?**

I like being able to communicate with any caregiver in our system.

**What do you dislike about Celo?**

I don’t have any negative thoughts about Celo.

**What problems is Celo solving and how is that benefiting you?**

Being able to communicate on a timely basis with the caregivers or any of the other office staff.

**Official Response from Remy Church:**

> Thanks so much for your review, Sherry! We’re glad Celo makes it easy to communicate with caregivers and office staff when you need to.

  ### 19. Excellent way to communicate while staying compliant.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Haley B. | Infusion Nurse, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 02, 2026

**What do you like best about Celo?**

The communication is quick and encrypted.

**What do you dislike about Celo?**

It is a little difficult to copy and paste things in the chats.

**What problems is Celo solving and how is that benefiting you?**

I am not aware of any problems that they are currently working on.

**Official Response from Remy Church:**

> Thanks, Haley! We’re glad Celo helps you communicate quickly and securely while staying compliant. We also appreciate your feedback on copying and pasting in chats and will share it with our team.

  ### 20. Secure File Sharing, But Emoji Reactions Are Missing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alaina M. | Registered nurse, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 01, 2026

**What do you like best about Celo?**

It’s secure and I can upload pictures or files

**What do you dislike about Celo?**

I can’t reply with a thumbs up or heart emoji

**What problems is Celo solving and how is that benefiting you?**

Secure provider communication for my business

**Official Response from Remy Church:**

> Thanks, Alaina! We’re glad Celo is helping your business communicate and share files securely, and we appreciate your feedback on emoji reactions.

  ### 21. Excellent App with Handy DND and Custom Settings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily M. | RN, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 02, 2026

**What do you like best about Celo?**

Ability to use dnd if I’m off. Enjoy the settings

**What do you dislike about Celo?**

Nothing. The app is excellent and functions without issue

**What problems is Celo solving and how is that benefiting you?**

Allows hipaa compliance

**Official Response from Remy Church:**

> Thanks, Emily! We’re so glad you’re enjoying Celo and finding features like Do Not Disturb helpful. We really appreciate your kind feedback!

  ### 22. Critical Tool for Secure Healthcare Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabrenia T. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 24, 2026

**What do you like best about Celo?**

I use Celo to communicate important medical information about my patients without violating HIPAA regulations. It's a relief that I'm able to see all communications between my coworkers and healthcare professionals about different patient issues, which helps me stay informed even when I'm away from work. I also appreciate being able to turn off the app when I'm off duty to avoid disturbances.

**What do you dislike about Celo?**

Sometimes there are delays in care for the patients because I don’t always get a response in a timely manner. There should be some type of alarm for healthcare providers any time in order to get a quick response. Setting it up was complicated because I’m not tech savvy.

**What problems is Celo solving and how is that benefiting you?**

I use Celo to communicate medical issues, get treatment orders, and share lab results securely, which doesn't violate HIPPA. It also keeps me informed about coworkers' communications and allows me to disconnect when off duty.

  ### 23. User-Friendly and Secure Communication Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brianna O. | AMFT, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 24, 2026

**What do you like best about Celo?**

I like how Celo is user-friendly, making it easy for me to navigate. I also enjoy being able to change my profile pic and the group chat pic. Additionally, the initial setup of Celo was very easy.

**What do you dislike about Celo?**

One thing I would love for you guys to implement would be reactions to text because sometimes I say thank you a lot where I could just like the message or acknowledge it via a reaction, like in iMessages.

**What problems is Celo solving and how is that benefiting you?**

I use Celo to talk to my front desk lady, nurse practitioners, and therapist in my office. We use it to talk about clients and patients, maintaining confidentiality.

  ### 24. Simple, HIPPA-Compliant Messaging and Video Calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 08, 2026

**What do you like best about Celo?**

It's simple to use and HIPPA compliant. I like we can send messages and video calls

**What do you dislike about Celo?**

I don't like that you can't send videos as easily.

**What problems is Celo solving and how is that benefiting you?**

HIPPA compliant messaging for our company to talk about patient's needs.

  ### 25. Sleek, Easy-to-Use UI—But Needs a “Mark All as Read” Option

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 18, 2026

**What do you like best about Celo?**

I like the UI/UX look and feel. It’s straightforward to create new chats, and sending files is easy as well.

**What do you dislike about Celo?**

I can’t mark all chats as read, and it’s very difficult to clear the unread badge for every group chat. It takes a long time to do this one by one. Also, Celo doesn’t support all file types.

**What problems is Celo solving and how is that benefiting you?**

It is secure, and not against HIPAA.

**Official Response from Remy Church:**

> Hi Valued Celo User,

Thank you for your feedback! We're glad you're enjoying Celo's intuitive design and secure communication, and we appreciate your input regarding unread message management and file type support.

Thank you,

The Celo Team

  ### 26. Decent Tool, Needs Better Connective Features

**Rating:** 2.5/5.0 stars

**Reviewed by:** Divyansh P. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 19, 2026

**What do you like best about Celo?**

I like that I can share a photo then delete it immediately. The image sharing and the ability to delete right after is great.

**What do you dislike about Celo?**

I find it frustrating that Celo's chat does not automatically mark messages as 'read' after I've looked at them. It's also a bit clunky to find people within the app. Another drawback is the lack of 'react' gifs or emojis, which are pretty standard in digital communication these days. I'm also tired of juggling too many communication apps like Teams, Messenger, WhatsApp, and others. It would be great if Celo could integrate with WhatsApp to streamline things.

**What problems is Celo solving and how is that benefiting you?**

I use Celo for work communication. It solves privacy issues and lets me share and quickly delete photos.

**Official Response from Remy Church:**

> Hi Divyansh,

Thanks for your thoughtful feedback! 

We’re glad the secure photo sharing and deletion features are helpful, and we appreciate your input on read receipts, easier contact search, reactions, and integrations as we continue improving Celo’s connectivity and overall experience.

Thank you,
The Celo Team

  ### 27. Secure Communication Made Easy in Healthcare

**Rating:** 4.5/5.0 stars

**Reviewed by:** Merryn S.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 17, 2026

**What do you like best about Celo?**

I use Celo for communicating about patients in a secure fashion in a hospital environment, and it really helps with security and privacy issues. I find Celo easy to use, and I like that I can either DM others or make cases and then archive them so they don’t clutter my app but are still accessible. The initial setup was very easy for me.

**What do you dislike about Celo?**

I find it weirdly easy to unintentionally add others to group chats/cases.

**What problems is Celo solving and how is that benefiting you?**

I use Celo for secure communication in the hospital, resolving security and privacy issues. It's easy to use, and I like the feature to organize and archive cases to keep my app uncluttered.

**Official Response from Remy Church:**

> Hi Merryn,

Thank you for sharing your experience! We’re so glad Celo is helping you communicate securely and stay organized with cases and archiving, and we appreciate your feedback around group chat controls as we continue refining the experience.

Thank you,
The Celo Team

  ### 28. Easy to Learn and Manage—Smooth Experience with Celo-Intake specialist.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriela  J. | Intake specialist, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 18, 2026

**What do you like best about Celo?**

Easy to learn and manage. I have never had a problem while using Celo.

**What do you dislike about Celo?**

Only issue I have is that we can't delete all the unopened celo messages if we don't want to click on every one.

**What problems is Celo solving and how is that benefiting you?**

I haven't experienced any problems using celo.

**Official Response from Remy Church:**

> Hi Gabriela,

Thanks so much for your feedback! We're glad to hear that Celo has been easy to learn and manage, and we appreciate your input regarding unread message management.

Thank you,

The Celo Team

  ### 29. Organized, Easy-to-Use with Do Not Disturb Feature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gikundiro K. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 24, 2026

**What do you like best about Celo?**

I use Celo for work, and it's been really helpful. It solved all my scheduling questions and helped me connect with my employers and coworkers. My favorite feature is being able to put all messages on do not disturb, which is valuable because it prevents unnecessary messages from disturbing me. I find Celo to be really organized and easy to use. I'd definitely recommend it, I'd rate it a 10 out of 10.

**What do you dislike about Celo?**

Nothing

**What problems is Celo solving and how is that benefiting you?**

Celo solves scheduling issues, improves connectivity with employers and coworkers, and allows me to manage notifications with 'Do Not Disturb' to avoid unnecessary interruptions.

  ### 30. HIPAA-Compliant and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 18, 2026

**What do you like best about Celo?**

That it is HIPPA compliant and easy to use.

**What do you dislike about Celo?**

Limited users if you are using the free app.

**What problems is Celo solving and how is that benefiting you?**

Celo helps with staff communicate seamlessly, it saves time.  Many employees like to use the phone app and computer app.

**Official Response from Remy Church:**

> Hi Valued Celo User,

Thank you for your feedback! We're glad to hear that Celo's ease of use and HIPAA-compliant communication are helping your team stay connected and save time.

Thank you,

The Celo Team

  ### 31. Keeps Our Care Team in Perfect Sync

**Rating:** 4.5/5.0 stars

**Reviewed by:** MaryElle and Marllee R.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 17, 2026

**What do you like best about Celo?**

I use Celo to report progress notes, and it eliminates the need for paper notebooks, which I really appreciate. I like that it allows everyone on the specific care team to see the progress notes, so we're all on the same page and in tune with client or patient needs. I also found the initial setup of Celo to be very easy.

**What do you dislike about Celo?**

It can sometimes be disruptive w all the notifications

**What problems is Celo solving and how is that benefiting you?**

I use Celo to report progress notes, eliminating paper notebooks and keeping our care team aligned with client needs by allowing access to the same information.

**Official Response from Remy Church:**

> Hi MaryElle,

Thank you for your thoughtful review! We’re so glad Celo is helping your care team stay aligned and move away from paper notes, and we appreciate your feedback around notifications.

Thank you,
The Celo Team

  ### 32. Seamless Communication, HIPAA-Compliant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaylee S.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 17, 2026

**What do you like best about Celo?**

I love how easy Celo is to access and use. The easy log-in and straightforward navigation make it user-friendly, even for some of our older team members who aren't as tech-savvy. It's also very simple to set up, which was a big plus for us. I appreciate that it helps us communicate with team members between shifts in a safe and HIPAA-compliant manner.

**What do you dislike about Celo?**

Na

**What problems is Celo solving and how is that benefiting you?**

Celo helps us communicate safely and HIPAA-compliantly between shifts. It's easy to access and navigate, even for older team members who aren't tech-savvy.

**Official Response from Remy Church:**

> Hi Kaylee,

Thank you for the wonderful review! We’re so glad Celo is making secure, HIPAA-compliant communication simple and accessible for your whole team.

Thank you,
The Celo Team

  ### 33. User-Friendly and HIPAA-Compliant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katriana S. | Business Director, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 14, 2025

**What do you like best about Celo?**

We’ve been using the Celo app for our team communications, and it has been a game changer. The interface is extremely user-friendly, making it easy for everyone—from new staff to seasoned team members—to get up and running quickly.

What we love most is that it’s HIPAA compliant, which gives us full confidence that our patient communications are secure and meet all privacy regulations. This peace of mind is invaluable in our line of work, and Celo delivers it without sacrificing speed or convenience.

The combination of intuitive design, seamless functionality, and strong security makes Celo a must-have tool for any healthcare organization looking to streamline communication while protecting patient information.

**What do you dislike about Celo?**

Like with any software, learning new software can be tricky, but it is very user friendly

**What problems is Celo solving and how is that benefiting you?**

Case care coordination

  ### 34. An excellent and safe tool for care workers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tooba S. | Recruitment Administrator and Caregiver Support, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 21, 2025

**What do you like best about Celo?**

Celo is a great app to ensure personal and professional information is kept separate. It is safe and reliable. It is easy to use and introduce to new users as well. Our caregivers use the app very often. We also like that we can create different group chats for different purposes. Our caregivers feel a part of a group and it increases productivity and communication. Implementing Celo has dramatically increased caregiver response time. Its group-oriented setup enhanced client care experiences, fostering tailored discussions and advice. Additionally, Celo played a vital role in boosting employee satisfaction by fostering a strong sense of team belonging and positive engagement.

**What do you dislike about Celo?**

It would be very useful if we could have different notification sound options for different group-chats. For example, we have an 'All' chat which is for general announcements that concerns all caregivers related to work, but we have another group called 'Celebration Corner' where we post birthdays and celebratory messages. If the notification sound is different for the celebration group, it will help us all to differentiate between the urgency of the message being sent. It would also be a good feature if group-chats were able to be downloaded rather than just the client case file.

**What problems is Celo solving and how is that benefiting you?**

Visiting Angels North Surrey faced challenges with slow caregiver response times, requiring an improvement in their responsiveness and the capability to broadcast company-wide messages. They previously utilized WhatsApp but sought a more secure communication method to address confidentiality concerns. Implementing Celo dramatically improved caregiver response times. Its group-oriented setup enhanced client care experiences, fostering tailored discussions and advice. Additionally, Celo played a vital role in boosting employee satisfaction by fostering a strong sense of team belonging and positive engagement.

**Official Response from Remy Church:**

> Hi Tooba,

Thanks so much for your kind words!

We're thrilled Celo is helping your team communicate securely and feel more connected.

Thank you,
The Celo Team

  ### 35. Instant, Secure Communication with Easy Group Messaging

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol G. | Client Care Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2026

**What do you like best about Celo?**

Celo is instant safe communication. We are able to create specific groups to include only staff that need to be notified and also client specific cases to streamline communications.

**What do you dislike about Celo?**

Have not come across any yet, I've only been using for just over a month.

**What problems is Celo solving and how is that benefiting you?**

Secure messaging with staff regarding clients.

**Official Response from Remy Church:**

> Hi Carol,

Thanks so much for your kind words! We’re thrilled Celo is helping you streamline secure communication with targeted group and client-specific messaging.

Thank you,
The Celo Team

  ### 36. Trusted Health App for Privacy, But Limited Reactions

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 17, 2026

**What do you like best about Celo?**

That it is made for the health industry and it is a app that we can trust to maintain privacy

**What do you dislike about Celo?**

That you can’t react to posts and that not enough of my colleagues use it

**What problems is Celo solving and how is that benefiting you?**

A safe place for me and my colleagues to discuss cases

**Official Response from Remy Church:**

> Hi Valued Celo User,

Thanks so much for sharing your feedback! We’re glad Celo provides a secure space you can trust, and we appreciate your input as we continue to improve the experience.

Thank you,
The Celo Team

  ### 37. Intuitive, Text-Like Messaging That Works Great for Healthcare

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 17, 2026

**What do you like best about Celo?**

Very intuitive. Easy to use. Just like using any texting app

**What do you dislike about Celo?**

I really can’t think of anything that’s a dealbreaker. We use it in healthcare and it works very well for us

**What problems is Celo solving and how is that benefiting you?**

Maintaining HIPAA compliance while having quick access to employees

**Official Response from Remy Church:**

> Hi Valued Celo User,

Thank you for the great feedback! We’re so glad Celo feels intuitive and helps you maintain HIPAA compliance while staying connected with your team.

Thank you,
The Celo Team

  ### 38. Easy to Use and Confidential—Ideal for Medical Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 17, 2026

**What do you like best about Celo?**

Easy to use and confidential, especially in the medical field

**What do you dislike about Celo?**

A bit difficult to find archived messages

**What problems is Celo solving and how is that benefiting you?**

Secure messaging to other team members that I know are safe and user friendly for everyone

**Official Response from Remy Church:**

> Hi Valued Celo User,

Thank you for your review! We’re glad Celo is providing easy, confidential communication for your team, and we appreciate your feedback on archived messages.

Thank you,
The Celo Team

  ### 39. Implementing Celo for Community Health Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Janine K. | General Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 06, 2025

**What do you like best about Celo?**

We have been well supported to get the teams setup and work through processes. Very responsive when we have questions. The privacy aspect was very important to us and the usability moved us away from team members using WhatsApp that had us very nervous. Celo is easy to use and allows our teams to connect with each other during shifts or needing to fill shifts.

**What do you dislike about Celo?**

We haven't experienced any downsides - works well for us.

**What problems is Celo solving and how is that benefiting you?**

We needed a way for our team to communicate with each other when they were not at work. Someone might call in sick and we need a way to contact all potential staff to find someone to fill the shift. We were nervous about our staff communicating via WhatsApp due to privacy but now all have moved over to Celo.

**Official Response from Remy Church:**

> Hi Janine,

Thank you for the kind words! We're so glad to have you as part of the Celo community and love hearing how it's helping your team stay connected securely.

Thanks,
The Celo Team

  ### 40. A fast way to chat safe including patient data

**Rating:** 2.5/5.0 stars

**Reviewed by:** Roberto M. | Medical coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 08, 2025

**What do you like best about Celo?**

I like best about Celo that I can export Chat files and use them in an AI application to make summaries and work with the data to give best advices for nurses, therapist and extern service providers according to their needs.

**What do you dislike about Celo?**

The most difficult and worst of this application is the search function because it does not work at all, in the chats trying to put any word and search for data is impossible. We have to search data manually by scrolling and this may take very long if we have to go back by many days.

**What problems is Celo solving and how is that benefiting you?**

It is a good solution to have a fast and safe communication between team members for patient treatment and to communicate in a clinic having a real documentation

**Official Response from Remy Church:**

> Hi Roberto,

Thanks for your feedback—we're glad Celo is helping your team collaborate securely! 

We're sorry to hear about the issue with search. Our support team will reach out to assist you directly.

Thanks,
The Celo Team

  ### 41. Secure messaging app and its HIPPA compliant!!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amanda R. | Charge Nurse, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 19, 2025

**What do you like best about Celo?**

I really enjoy the ease of using Salo because it’s just like any other messaging app. All of the users are authenticated. And it’s HIPAA compliance, which is one of the number one issues with any type of other messaging systems regarding healthcare teams!

**What do you dislike about Celo?**

There's not much to not like about the app.

**What problems is Celo solving and how is that benefiting you?**

It gives staff in a healthcare setting streamlined communication and reduces time spent calling physicians regarding patient updates.

  ### 42. Simple and Easy Communication Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elisa S. | Intake Coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 13, 2025

**What do you like best about Celo?**

It is very intuitive and easy to use. I like the ease and organization of being able to have as many chats as needed and being able to search within them.

**What do you dislike about Celo?**

My only complaint is that you can't leave an emoji on a message.

**What problems is Celo solving and how is that benefiting you?**

We need a platform with multiple channels for all staff to use and be able to search/reference specific key words and Celo makes that possible.

  ### 43. CELO - Communication made simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse T. | Mission Coordination, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 24, 2025

**What do you like best about Celo?**

CELO provides a great platform of communication that is widely used across the organisation. Along with simple easy to use features, media sharing capabilities are also helpful. New to CELO, the system was easy to learn and intuitive. They have excellent customer support, responsive and even an urgent request team for anything that needs immediate attention!

**What do you dislike about Celo?**

Sometimes searching for old messages can prove difficult, having and archived index would be beneficial.

**What problems is Celo solving and how is that benefiting you?**

It works well to communicate to many different stakeholders all on one platform, that can be used web and app.

**Official Response from Remy Church:**

> Hi Jesse,

Thanks for the thoughtful review! 

We’re so glad to hear Celo has been easy to learn and helpful for keeping everyone connected, and we appreciate your feedback on message search and archiving.

Thanks,
The Celo Team

  ### 44. Best HIPAA complaint App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley E. | Supervisor, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 08, 2025

**What do you like best about Celo?**

The thing I like most about Celo is the support. I can email or call any time for help and the response is always immediate. I feel like Celo values our company as a user. I also love the ease of use. The app is seamless on the web or on the phone. Our support rep made it super easy to add users and did all the hard work for me. We use Celo every day to chat about clients and their care. The integration was also super easy as Celo sent links to all of our caregivers and they were easily able to start using the app.

**What do you dislike about Celo?**

The external chat makes you use a birth date to open the chat and that isn't very efficient.

**What problems is Celo solving and how is that benefiting you?**

Solving our need to have a HIPAA compliant messaging app.

**Official Response from Remy Church:**

> Hi Ashley,

Thanks so much for your kind words! We’re thrilled to hear Celo is making your day-to-day easier and that our support team has been helpful. We’re proud to support your HIPAA-compliant care.

Thank you,
The Celo Team

  ### 45. Efficient Communications System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clayton S. | office manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2025

**What do you like best about Celo?**

It is helpful that you can create chats within different groups of your business and send messages out right away.

**What do you dislike about Celo?**

I have not encountered any down sides to CELO.

**What problems is Celo solving and how is that benefiting you?**

Celo has been a great tool in having work group conversations so that we can eliminate many in person meetings in order to run our practice more efficiently.

**Official Response from Remy Church:**

> Hi Clayton,


Thank you for your review! We are thrilled Celo has helped your team operate more efficiently.

Thanks,

The Celo Team

  ### 46. Excellent software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2025

**What do you like best about Celo?**

I’m an employee using Celo through my company. The software has made comms amazing and easy.

**What do you dislike about Celo?**

I think it would be great to be able to react to messages similar to iMessage, WhatsApp etc

**What problems is Celo solving and how is that benefiting you?**

It’s great to communicate with the team on a mission.

  ### 47. Effortless Mobile Communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2025

**What do you like best about Celo?**

It's fast and easy to communicate with others on. It's a great way to stay connected with everyone.

**What do you dislike about Celo?**

There really isn't anything I dislike about Celo.

**What problems is Celo solving and how is that benefiting you?**

It's helping solve any confusion or problem we may come across during a visit.

**Official Response from Remy Church:**

> Hi there,


Thank you for your review! We're so glad to have you as part of the Celo community, and love hearing how Celo is helping your team solve any confusion during visits.


Thanks,

The Celo Team

  ### 48. Easy and user-friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 25, 2025

**What do you like best about Celo?**

The user interface is simple, easy to use, and straightforward. Able to upload files as well and the app is HIPAA compliant.

**What do you dislike about Celo?**

Could be useful to have a “reaction” option for individual messages and also time stamps for users to see what time their message was seen.

**What problems is Celo solving and how is that benefiting you?**

HIPAA compliance and protect patient info is a huge aspect of why our company uses Celo. Our team members can discuss cases with ease knowing that this platform is HIPAA compliant.

**Official Response from Remy Church:**

> Hi there,

Thanks for your review! 

We're glad Celo’s simplicity and HIPAA compliance are making communication easier for your team, and we appreciate your suggestions on reactions and message visibility.

Thanks,
The Celo Team

  ### 49. I enjoy using Celo!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany B. | Secretary, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 15, 2025

**What do you like best about Celo?**

I like that I am able to search for specific key words in each chat

**What do you dislike about Celo?**

The only thing I do not like is that I cannot send messages to people in my corporation without connecting.

**What problems is Celo solving and how is that benefiting you?**

Helping us stay compliant

**Official Response from Remy Church:**

> Hi Tiffany,

Thanks for the great review! 

We’ll reach out to help you configure your Celo workspace so you can message others in your organization more easily. In the meantime, you can also contact us at support@celohealth.com if you need anything.

Thank you,
The Celo Team

  ### 50. Celo

**Rating:** 4.0/5.0 stars

**Reviewed by:** maureen t. | PT, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2025

**What do you like best about Celo?**

It makes communicating with coworkers so much easier and ensures our patients' information remains confidential.

**What do you dislike about Celo?**

It is difficult to assign new members to the team.

**What problems is Celo solving and how is that benefiting you?**

HIPAA compliant communication



- [View Celo pricing details and edition comparison](https://www.g2.com/products/celo-health-celo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-21+18%3A56%3A39+-0500&secure%5Bsession_id%5D=a6d642f9-ab94-451b-9869-c9984ed06182&secure%5Btoken%5D=8674b395ef359b9cbbaf2529ce99b1007c8b8603f9f90733341bfac766bcdd98&format=llm_user)

## Celo Features
**Collaboration**
- Modules
- Scheduling
- Reporting

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging
- PCI Compliance

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Third-Party Integrations
- Data Import/Export
- Secure Data Storage
- Audit Trail
- Collaboration Tools
- Reporting & Statistics
- Drag & Drop
- Search/Filter
- Archiving & Retention
- Vulnerability Scanning
- Customizable Reports
- Data Security
- Self Service Portal
- Customizable Forms
- For Healthcare
- Document Storage
- Risk Alerts
- API
- Generative AI
- HIPAA Compliant
- Activity Tracking
- Access Controls/Permissions
- Real-Time Reporting
- Document Templates
- Reminders
- Compliance Tracking
- Version Control
- Activity Dashboard
- Risk Analysis
- Monitoring

**Communication**
- Security
- Health Care Messages
- Alarms
- Messaging
- Notifications

**Patient Management**
- Staff Scheduling
- Patient Retention
- CDI (Clinical Document Improvement)

**Operations**
- Correspondance Variety
- Data Sharing
- Cross Platform Support
- Routing
- Health Care IT Integration
- Analytics and Reporting
- Messaging Security

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