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Best E-Commerce Analytics Software for Small Business

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall E-Commerce Analytics category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business E-Commerce Analytics to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business E-Commerce Analytics category.

In addition to qualifying for inclusion in the E-Commerce Analytics Software category, to qualify for inclusion in the Small Business E-Commerce Analytics Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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34 Listings in Small Business E-Commerce Analytics Available

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    G2 Score
edrone
(242)4.8 out of 5
5th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • edrone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    29
    Ease of Use
    25
    Helpful
    19
    Intuitive
    15
    Automation
    12
    Cons
    Learning Curve
    6
    Learning Difficulty
    5
    Missing Features
    5
    Data Management Issues
    4
    Email Management Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • edrone features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Reports
    Average: 8.7
    9.1
    Campaign Tracking
    Average: 8.2
    9.1
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    edrone
    Year Founded
    2016
    HQ Location
    Krakow, Małopolska
    Twitter
    @edrone_me
    1,524 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
edrone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
29
Ease of Use
25
Helpful
19
Intuitive
15
Automation
12
Cons
Learning Curve
6
Learning Difficulty
5
Missing Features
5
Data Management Issues
4
Email Management Issues
4
View All Pros and Cons
edrone features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.2
Reports
Average: 8.7
9.1
Campaign Tracking
Average: 8.2
9.1
Web Analytics
Average: 8.6
Seller Details
Seller
edrone
Year Founded
2016
HQ Location
Krakow, Małopolska
Twitter
@edrone_me
1,524 Twitter followers
LinkedIn® Page
www.linkedin.com
234 employees on LinkedIn®
Decodo (formerly Smartproxy)
(532)4.6 out of 5
2nd Easiest To Use in E-Commerce Analytics software
View top Consulting Services for Decodo (formerly Smartproxy)
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality produc

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 95% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Decodo (formerly Smartproxy) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    179
    Ease of Use
    160
    Proxies
    141
    Helpful
    112
    IP Quality
    97
    Cons
    Proxy Issues
    80
    Pricing Issues
    73
    Expensive
    57
    Limitations
    38
    Connection Issues
    25
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Decodo (formerly Smartproxy) features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Reports
    Average: 8.7
    8.4
    Campaign Tracking
    Average: 8.2
    8.7
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Decodo (formerly Smartproxy)
    Year Founded
    2018
    HQ Location
    Vilnius, Lithuania
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality produc

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 95% Small-Business
  • 4% Mid-Market
Decodo (formerly Smartproxy) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
179
Ease of Use
160
Proxies
141
Helpful
112
IP Quality
97
Cons
Proxy Issues
80
Pricing Issues
73
Expensive
57
Limitations
38
Connection Issues
25
View All Pros and Cons
Decodo (formerly Smartproxy) features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.8
Reports
Average: 8.7
8.4
Campaign Tracking
Average: 8.2
8.7
Web Analytics
Average: 8.6
Seller Details
Seller
Decodo (formerly Smartproxy)
Year Founded
2018
HQ Location
Vilnius, Lithuania
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
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Luigi's Box
(417)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in E-Commerce Analytics software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about t

    Users
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 59% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Luigi's Box Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Functionality
    144
    Search Efficiency
    143
    Ease of Use
    131
    Customer Support
    89
    Helpful
    89
    Cons
    Expensive
    25
    Setup Difficulty
    19
    Learning Curve
    18
    Difficult Implementation
    17
    Search Functionality
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Luigi's Box features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Reports
    Average: 8.7
    9.1
    Campaign Tracking
    Average: 8.2
    9.4
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Luigi's Box
    Company Website
    Year Founded
    2016
    HQ Location
    Bratislava
    Twitter
    @LuigisBox
    184 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    140 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about t

Users
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 59% Small-Business
  • 35% Mid-Market
Luigi's Box Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Functionality
144
Search Efficiency
143
Ease of Use
131
Customer Support
89
Helpful
89
Cons
Expensive
25
Setup Difficulty
19
Learning Curve
18
Difficult Implementation
17
Search Functionality
15
View All Pros and Cons
Luigi's Box features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.4
Reports
Average: 8.7
9.1
Campaign Tracking
Average: 8.2
9.4
Web Analytics
Average: 8.6
Seller Details
Seller
Luigi's Box
Company Website
Year Founded
2016
HQ Location
Bratislava
Twitter
@LuigisBox
184 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®
Lucky Orange
(344)4.6 out of 5
12th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize yo

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 83% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lucky Orange Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    52
    Ease of Use
    48
    Session Replay
    42
    Heatmaps
    37
    User Behavior Tracking
    36
    Cons
    Recording Issues
    20
    Expensive
    15
    Plan Limitations
    13
    Learning Curve
    12
    Steep Learning Curve
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lucky Orange features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Reports
    Average: 8.7
    7.5
    Campaign Tracking
    Average: 8.2
    8.5
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lucky Orange
    Company Website
    Year Founded
    2012
    HQ Location
    Overland Park, KS
    Twitter
    @luckyorange
    10,675 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize yo

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 83% Small-Business
  • 12% Mid-Market
Lucky Orange Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
52
Ease of Use
48
Session Replay
42
Heatmaps
37
User Behavior Tracking
36
Cons
Recording Issues
20
Expensive
15
Plan Limitations
13
Learning Curve
12
Steep Learning Curve
11
View All Pros and Cons
Lucky Orange features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.4
Reports
Average: 8.7
7.5
Campaign Tracking
Average: 8.2
8.5
Web Analytics
Average: 8.6
Seller Details
Seller
Lucky Orange
Company Website
Year Founded
2012
HQ Location
Overland Park, KS
Twitter
@luckyorange
10,675 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Mixpanel
(1,267)4.6 out of 5
Optimized for quick response
View top Consulting Services for Mixpanel
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mixpanel is the decision analytics platform built for fast-moving teams. By combining intuitive self-serve reporting, enterprise-ready scale, and seamless integrations with your data stack, Mixpanel h

    Users
    • Product Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mixpanel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Insights
    86
    Analytics
    61
    Intuitive
    49
    Reporting
    33
    Cons
    Learning Curve
    39
    Steep Learning Curve
    39
    Difficult Learning
    23
    Complexity
    21
    Event Management
    21
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mixpanel features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Reports
    Average: 8.7
    8.8
    Campaign Tracking
    Average: 8.2
    9.0
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mixpanel
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @mixpanel
    23,078 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    570 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mixpanel is the decision analytics platform built for fast-moving teams. By combining intuitive self-serve reporting, enterprise-ready scale, and seamless integrations with your data stack, Mixpanel h

Users
  • Product Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 37% Mid-Market
Mixpanel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Insights
86
Analytics
61
Intuitive
49
Reporting
33
Cons
Learning Curve
39
Steep Learning Curve
39
Difficult Learning
23
Complexity
21
Event Management
21
View All Pros and Cons
Mixpanel features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.2
Reports
Average: 8.7
8.8
Campaign Tracking
Average: 8.2
9.0
Web Analytics
Average: 8.6
Seller Details
Seller
Mixpanel
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@mixpanel
23,078 Twitter followers
LinkedIn® Page
www.linkedin.com
570 employees on LinkedIn®
Triple Whale
(478)4.5 out of 5
View top Consulting Services for Triple Whale
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 88% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Triple Whale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Attribution Accuracy
    8
    Ease of Use
    6
    Attribution Tracking
    5
    Customer Support
    5
    Features Variety
    4
    Cons
    Data Inaccuracy
    4
    Slow Loading
    3
    Data Management
    2
    Data Management Issues
    2
    Expensive
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Triple Whale features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Reports
    Average: 8.7
    8.9
    Campaign Tracking
    Average: 8.2
    8.7
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Triple Whale
    Company Website
    Year Founded
    2021
    HQ Location
    Columbus, US
    Twitter
    @triplewhale
    18,857 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    260 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 88% Small-Business
  • 13% Mid-Market
Triple Whale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Attribution Accuracy
8
Ease of Use
6
Attribution Tracking
5
Customer Support
5
Features Variety
4
Cons
Data Inaccuracy
4
Slow Loading
3
Data Management
2
Data Management Issues
2
Expensive
2
View All Pros and Cons
Triple Whale features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.8
Reports
Average: 8.7
8.9
Campaign Tracking
Average: 8.2
8.7
Web Analytics
Average: 8.6
Seller Details
Seller
Triple Whale
Company Website
Year Founded
2021
HQ Location
Columbus, US
Twitter
@triplewhale
18,857 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®
Fullstory
(869)4.5 out of 5
Optimized for quick response
15th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fullstory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    34
    Ease of Use
    33
    Insights
    26
    Helpful
    24
    Session Replay
    21
    Cons
    Learning Curve
    18
    Limitations
    13
    Expensive
    10
    Difficulty
    9
    Steep Learning Curve
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fullstory features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Reports
    Average: 8.7
    7.5
    Campaign Tracking
    Average: 8.2
    8.4
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fullstory
    Company Website
    Year Founded
    2014
    HQ Location
    Atlanta, GA
    Twitter
    @fullstory
    4,918 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    563 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 28% Small-Business
Fullstory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
34
Ease of Use
33
Insights
26
Helpful
24
Session Replay
21
Cons
Learning Curve
18
Limitations
13
Expensive
10
Difficulty
9
Steep Learning Curve
9
View All Pros and Cons
Fullstory features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.8
Reports
Average: 8.7
7.5
Campaign Tracking
Average: 8.2
8.4
Web Analytics
Average: 8.6
Seller Details
Seller
Fullstory
Company Website
Year Founded
2014
HQ Location
Atlanta, GA
Twitter
@fullstory
4,918 Twitter followers
LinkedIn® Page
www.linkedin.com
563 employees on LinkedIn®
SuperAGI
(441)4.6 out of 5
9th Easiest To Use in E-Commerce Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuperAGI is an AI-native CRM platform that unifies sales, marketing, and customer service teams under one intelligent system. It automates high-impact workflows and continuously learns to personalize

    Users
    • Founder
    Industries
    • Apparel & Fashion
    • Consumer Goods
    Market Segment
    • 82% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SuperAGI is a CRM tool with AI capabilities that provides automation for dynamic journeys, personalized campaigns, and multi-channel options such as WhatsApp, email, web push, and SMS.
    • Reviewers frequently mention the ease of use, the ability to handle all marketing campaigns in one place, the intuitive UI, and the helpful customer support.
    • Users reported issues such as the platform feeling complex when setting up advanced journeys, slow loading times, lack of certain AI features, and slow response from customer support on issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SuperAGI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    273
    Helpful
    181
    Customer Support
    179
    Features
    123
    Automation
    105
    Cons
    Missing Features
    72
    Limitations
    63
    Technical Issues
    47
    Bugs
    42
    Limited Features
    39
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SuperAGI features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Reports
    Average: 8.7
    8.8
    Campaign Tracking
    Average: 8.2
    8.6
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SuperAGI
    Company Website
    Year Founded
    2023
    HQ Location
    Palo Alto, California, United States
    Twitter
    @_superAGI
    6,141 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    173 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuperAGI is an AI-native CRM platform that unifies sales, marketing, and customer service teams under one intelligent system. It automates high-impact workflows and continuously learns to personalize

Users
  • Founder
Industries
  • Apparel & Fashion
  • Consumer Goods
Market Segment
  • 82% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SuperAGI is a CRM tool with AI capabilities that provides automation for dynamic journeys, personalized campaigns, and multi-channel options such as WhatsApp, email, web push, and SMS.
  • Reviewers frequently mention the ease of use, the ability to handle all marketing campaigns in one place, the intuitive UI, and the helpful customer support.
  • Users reported issues such as the platform feeling complex when setting up advanced journeys, slow loading times, lack of certain AI features, and slow response from customer support on issues.
SuperAGI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
273
Helpful
181
Customer Support
179
Features
123
Automation
105
Cons
Missing Features
72
Limitations
63
Technical Issues
47
Bugs
42
Limited Features
39
View All Pros and Cons
SuperAGI features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.6
Reports
Average: 8.7
8.8
Campaign Tracking
Average: 8.2
8.6
Web Analytics
Average: 8.6
Seller Details
Seller
SuperAGI
Company Website
Year Founded
2023
HQ Location
Palo Alto, California, United States
Twitter
@_superAGI
6,141 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
Metorik
(11)4.8 out of 5
4th Easiest To Use in E-Commerce Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Established in 2016 and Based in Melbourne Australia, Metorik is an eCommerce Reporting and Email Automation tool loved by tens of thousands of Shopify & WooCommerce store owners, worldwide. In j

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Metorik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Comprehensive
    2
    Customer Support
    2
    Helpful
    2
    Response Time
    2
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Metorik features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Reports
    Average: 8.7
    9.0
    Campaign Tracking
    Average: 8.2
    8.8
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Metorik
    Year Founded
    2016
    HQ Location
    Melbourne, AU
    Twitter
    @metorikhq
    1,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Established in 2016 and Based in Melbourne Australia, Metorik is an eCommerce Reporting and Email Automation tool loved by tens of thousands of Shopify & WooCommerce store owners, worldwide. In j

Users
No information available
Industries
No information available
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Metorik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Comprehensive
2
Customer Support
2
Helpful
2
Response Time
2
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Metorik features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Reports
Average: 8.7
9.0
Campaign Tracking
Average: 8.2
8.8
Web Analytics
Average: 8.6
Seller Details
Seller
Metorik
Year Founded
2016
HQ Location
Melbourne, AU
Twitter
@metorikhq
1,190 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Stackline
(244)4.4 out of 5
7th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    On a mission to fuel the future of commerce by bringing brands and customers closer together, Stackline is the first full-funnel connected commerce platform for the world’s most innovative brands.

    Users
    No information available
    Industries
    • Consumer Goods
    • Consumer Electronics
    Market Segment
    • 47% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Stackline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    55
    Data Analysis
    52
    Ease of Use
    50
    Customer Support
    27
    Decision Making
    27
    Cons
    Data Inaccuracy
    31
    Data Management Issues
    20
    Poor Categorization
    14
    Difficult Learning
    12
    Limitations
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Stackline features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Reports
    Average: 8.7
    7.5
    Campaign Tracking
    Average: 8.2
    8.1
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stackline
    Year Founded
    2014
    HQ Location
    Seattle, US
    Twitter
    @StacklineHQ
    1,902 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    257 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

On a mission to fuel the future of commerce by bringing brands and customers closer together, Stackline is the first full-funnel connected commerce platform for the world’s most innovative brands.

Users
No information available
Industries
  • Consumer Goods
  • Consumer Electronics
Market Segment
  • 47% Mid-Market
  • 35% Enterprise
Stackline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
55
Data Analysis
52
Ease of Use
50
Customer Support
27
Decision Making
27
Cons
Data Inaccuracy
31
Data Management Issues
20
Poor Categorization
14
Difficult Learning
12
Limitations
12
View All Pros and Cons
Stackline features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Reports
Average: 8.7
7.5
Campaign Tracking
Average: 8.2
8.1
Web Analytics
Average: 8.6
Seller Details
Seller
Stackline
Year Founded
2014
HQ Location
Seattle, US
Twitter
@StacklineHQ
1,902 Twitter followers
LinkedIn® Page
www.linkedin.com
257 employees on LinkedIn®
Mouseflow
(689)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mouseflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Insights
    38
    Heatmaps
    29
    Session Replay
    27
    Easy Setup
    26
    Cons
    Missing Features
    18
    Limitations
    14
    Expensive
    12
    Session Management
    11
    Data Inaccuracy
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mouseflow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Reports
    Average: 8.7
    7.8
    Campaign Tracking
    Average: 8.2
    8.3
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mouseflow
    Company Website
    Year Founded
    2010
    HQ Location
    Copenhagen, Denmark
    Twitter
    @mouseflow
    1,758 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 68% Small-Business
  • 23% Mid-Market
Mouseflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Insights
38
Heatmaps
29
Session Replay
27
Easy Setup
26
Cons
Missing Features
18
Limitations
14
Expensive
12
Session Management
11
Data Inaccuracy
10
View All Pros and Cons
Mouseflow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Reports
Average: 8.7
7.8
Campaign Tracking
Average: 8.2
8.3
Web Analytics
Average: 8.6
Seller Details
Seller
Mouseflow
Company Website
Year Founded
2010
HQ Location
Copenhagen, Denmark
Twitter
@mouseflow
1,758 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
CAKE
(64)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CAKE has led the performance marketing industry with innovative solutions for advertisers, networks, and publishers to manage, measure, and optimize their digital marketing campaigns, in real-time. Th

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 66% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CAKE features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Reports
    Average: 8.7
    10.0
    Campaign Tracking
    Average: 8.2
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Perseus Group
    Year Founded
    1995
    HQ Location
    Markham, ON
    Twitter
    @perseus
    3,416 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,922 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CAKE has led the performance marketing industry with innovative solutions for advertisers, networks, and publishers to manage, measure, and optimize their digital marketing campaigns, in real-time. Th

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 66% Small-Business
  • 23% Mid-Market
CAKE features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Reports
Average: 8.7
10.0
Campaign Tracking
Average: 8.2
0.0
No information available
Seller Details
Seller
Perseus Group
Year Founded
1995
HQ Location
Markham, ON
Twitter
@perseus
3,416 Twitter followers
LinkedIn® Page
www.linkedin.com
3,922 employees on LinkedIn®
Flipkart Commerce Cloud Selection Manager
(24)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flipkart Commerce Cloud is a global enterprise intelligence solution provider for retailers and e-commerce businesses. Our solutions are built with Flipkart’s extensive knowledge of the e-commerce mar

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Flipkart Commerce Cloud Selection Manager features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Reports
    Average: 8.7
    8.5
    Campaign Tracking
    Average: 8.2
    8.8
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Flipkart Commerce Cloud
    Year Founded
    2007
    HQ Location
    Bangalore, IN
    Twitter
    @Flipkart
    2,868,829 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87,011 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flipkart Commerce Cloud is a global enterprise intelligence solution provider for retailers and e-commerce businesses. Our solutions are built with Flipkart’s extensive knowledge of the e-commerce mar

Users
No information available
Industries
No information available
Market Segment
  • 58% Small-Business
  • 25% Mid-Market
Flipkart Commerce Cloud Selection Manager features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.5
Reports
Average: 8.7
8.5
Campaign Tracking
Average: 8.2
8.8
Web Analytics
Average: 8.6
Seller Details
Seller
Flipkart Commerce Cloud
Year Founded
2007
HQ Location
Bangalore, IN
Twitter
@Flipkart
2,868,829 Twitter followers
LinkedIn® Page
www.linkedin.com
87,011 employees on LinkedIn®
Heap
(1,097)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Impro

    Users
    • Product Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Heap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Insights
    5
    Automation
    4
    Efficiency
    4
    Analytics
    3
    Cons
    Data Inaccuracy
    3
    Data Management Issues
    3
    Complex Features
    2
    Data Management
    2
    Data Overload
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Heap features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Reports
    Average: 8.7
    8.2
    Campaign Tracking
    Average: 8.2
    8.6
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Contentsquare
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,590 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,742 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Impro

Users
  • Product Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 35% Small-Business
Heap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Insights
5
Automation
4
Efficiency
4
Analytics
3
Cons
Data Inaccuracy
3
Data Management Issues
3
Complex Features
2
Data Management
2
Data Overload
2
View All Pros and Cons
Heap features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Reports
Average: 8.7
8.2
Campaign Tracking
Average: 8.2
8.6
Web Analytics
Average: 8.6
Seller Details
Seller
Contentsquare
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,590 Twitter followers
LinkedIn® Page
www.linkedin.com
1,742 employees on LinkedIn®
Glew
(57)4.0 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automate 100% of Your Commerce Data Journey With Glew. Glew’s Commerce Data Cloud is the only end-to-end retail intelligence platform that simplifies your data journey from start to finish. With sea

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 74% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Efficiency
    4
    Helpful
    4
    Reporting
    4
    Dashboard Customization
    3
    Cons
    Data Management Issues
    2
    Data Inaccuracy
    1
    Expensive
    1
    Filtering Issues
    1
    Improvement Needed
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glew features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Reports
    Average: 8.7
    7.8
    Campaign Tracking
    Average: 8.2
    8.2
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glew
    Year Founded
    2014
    HQ Location
    Charlotte, North Carolina, United States
    Twitter
    @GlewAnalytics
    959 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automate 100% of Your Commerce Data Journey With Glew. Glew’s Commerce Data Cloud is the only end-to-end retail intelligence platform that simplifies your data journey from start to finish. With sea

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 74% Small-Business
  • 19% Mid-Market
Glew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Efficiency
4
Helpful
4
Reporting
4
Dashboard Customization
3
Cons
Data Management Issues
2
Data Inaccuracy
1
Expensive
1
Filtering Issues
1
Improvement Needed
1
View All Pros and Cons
Glew features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.3
Reports
Average: 8.7
7.8
Campaign Tracking
Average: 8.2
8.2
Web Analytics
Average: 8.6
Seller Details
Seller
Glew
Year Founded
2014
HQ Location
Charlotte, North Carolina, United States
Twitter
@GlewAnalytics
959 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
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