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Best E-Commerce Analytics Software for Small Business

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall E-Commerce Analytics category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business E-Commerce Analytics to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business E-Commerce Analytics category.

In addition to qualifying for inclusion in the E-Commerce Analytics Software category, to qualify for inclusion in the Small Business E-Commerce Analytics Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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34 Listings in Small Business E-Commerce Analytics Available

(241)4.8 out of 5
4th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • edrone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    29
    Ease of Use
    25
    Helpful
    19
    Intuitive
    15
    Automation
    12
    Cons
    Learning Curve
    6
    Learning Difficulty
    5
    Missing Features
    5
    Data Management Issues
    4
    Email Management Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • edrone features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Reports
    Average: 8.7
    9.1
    Campaign Tracking
    Average: 8.2
    9.1
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    edrone
    Year Founded
    2016
    HQ Location
    Krakow, Małopolska
    Twitter
    @edrone_me
    1,528 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    217 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
edrone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
29
Ease of Use
25
Helpful
19
Intuitive
15
Automation
12
Cons
Learning Curve
6
Learning Difficulty
5
Missing Features
5
Data Management Issues
4
Email Management Issues
4
edrone features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.2
Reports
Average: 8.7
9.1
Campaign Tracking
Average: 8.2
9.1
Web Analytics
Average: 8.6
Seller Details
Seller
edrone
Year Founded
2016
HQ Location
Krakow, Małopolska
Twitter
@edrone_me
1,528 Twitter followers
LinkedIn® Page
www.linkedin.com
217 employees on LinkedIn®
(413)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in E-Commerce Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about t

    Users
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 59% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Luigi's Box Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Functionality
    145
    Search Efficiency
    144
    Ease of Use
    132
    Customer Support
    91
    Helpful
    89
    Cons
    Expensive
    25
    Difficult Implementation
    17
    Setup Difficulty
    17
    Learning Curve
    16
    Search Functionality
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Luigi's Box features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Reports
    Average: 8.7
    9.1
    Campaign Tracking
    Average: 8.2
    9.4
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Bratislava
    Twitter
    @LuigisBox
    184 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    140 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about t

Users
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 59% Small-Business
  • 36% Mid-Market
Luigi's Box Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Functionality
145
Search Efficiency
144
Ease of Use
132
Customer Support
91
Helpful
89
Cons
Expensive
25
Difficult Implementation
17
Setup Difficulty
17
Learning Curve
16
Search Functionality
15
Luigi's Box features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.4
Reports
Average: 8.7
9.1
Campaign Tracking
Average: 8.2
9.4
Web Analytics
Average: 8.6
Seller Details
Company Website
Year Founded
2016
HQ Location
Bratislava
Twitter
@LuigisBox
184 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®

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(334)4.6 out of 5
10th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize yo

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lucky Orange Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    56
    Ease of Use
    51
    Session Replay
    45
    Heatmaps
    38
    User Behavior Tracking
    37
    Cons
    Recording Issues
    20
    Expensive
    16
    Learning Curve
    12
    Plan Limitations
    12
    Dashboard Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lucky Orange features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Reports
    Average: 8.7
    7.5
    Campaign Tracking
    Average: 8.2
    8.5
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Overland Park, KS
    Twitter
    @luckyorange
    10,721 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize yo

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
Lucky Orange Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
56
Ease of Use
51
Session Replay
45
Heatmaps
38
User Behavior Tracking
37
Cons
Recording Issues
20
Expensive
16
Learning Curve
12
Plan Limitations
12
Dashboard Issues
11
Lucky Orange features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.3
Reports
Average: 8.7
7.5
Campaign Tracking
Average: 8.2
8.5
Web Analytics
Average: 8.6
Seller Details
Company Website
Year Founded
2012
HQ Location
Overland Park, KS
Twitter
@luckyorange
10,721 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality produc

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 95% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Decodo (formerly Smartproxy) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    163
    Ease of Use
    141
    Proxies
    119
    Helpful
    107
    Reliability
    82
    Cons
    Pricing Issues
    69
    Proxy Issues
    67
    Expensive
    55
    Limitations
    28
    IP Limitations
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Decodo (formerly Smartproxy) features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Reports
    Average: 8.7
    8.4
    Campaign Tracking
    Average: 8.2
    8.7
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Vilnius, Lithuania
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality produc

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 95% Small-Business
  • 4% Mid-Market
Decodo (formerly Smartproxy) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
163
Ease of Use
141
Proxies
119
Helpful
107
Reliability
82
Cons
Pricing Issues
69
Proxy Issues
67
Expensive
55
Limitations
28
IP Limitations
22
Decodo (formerly Smartproxy) features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.8
Reports
Average: 8.7
8.4
Campaign Tracking
Average: 8.2
8.7
Web Analytics
Average: 8.6
Seller Details
Year Founded
2018
HQ Location
Vilnius, Lithuania
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
(440)4.6 out of 5
6th Easiest To Use in E-Commerce Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuperAGI is an AI-native CRM platform that unifies sales, marketing, and customer service teams under one intelligent system. It automates high-impact workflows and continuously learns to personalize

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Contlo is an AI-powered automation tool with a user-friendly interface, designed for setting up email, WhatsApp, and SMS campaigns, and offering deep customer segmentation and journey flows.
    • Users like Contlo's ability to handle all marketing campaigns in one place, its easy-to-use quick reply and template creation features, its robust product updates, and its clear snapshot of campaign performance.
    • Users experienced issues with the platform's complexity when setting up advanced journeys, slow customer support response times, lack of edit or reply options in conversations, and occasional slow page loading.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SuperAGI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    273
    Helpful
    181
    Customer Support
    179
    Features
    123
    Automation
    105
    Cons
    Missing Features
    72
    Limitations
    63
    Technical Issues
    47
    Bugs
    42
    Limited Features
    39
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SuperAGI features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Reports
    Average: 8.7
    8.8
    Campaign Tracking
    Average: 8.2
    8.6
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SuperAGI
    Company Website
    Year Founded
    2023
    HQ Location
    Palo Alto, California, United States
    Twitter
    @_superAGI
    6,266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuperAGI is an AI-native CRM platform that unifies sales, marketing, and customer service teams under one intelligent system. It automates high-impact workflows and continuously learns to personalize

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Contlo is an AI-powered automation tool with a user-friendly interface, designed for setting up email, WhatsApp, and SMS campaigns, and offering deep customer segmentation and journey flows.
  • Users like Contlo's ability to handle all marketing campaigns in one place, its easy-to-use quick reply and template creation features, its robust product updates, and its clear snapshot of campaign performance.
  • Users experienced issues with the platform's complexity when setting up advanced journeys, slow customer support response times, lack of edit or reply options in conversations, and occasional slow page loading.
SuperAGI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
273
Helpful
181
Customer Support
179
Features
123
Automation
105
Cons
Missing Features
72
Limitations
63
Technical Issues
47
Bugs
42
Limited Features
39
SuperAGI features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.6
Reports
Average: 8.7
8.8
Campaign Tracking
Average: 8.2
8.6
Web Analytics
Average: 8.6
Seller Details
Seller
SuperAGI
Company Website
Year Founded
2023
HQ Location
Palo Alto, California, United States
Twitter
@_superAGI
6,266 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
(478)4.5 out of 5
View top Consulting Services for Triple Whale
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Triple Whale is the agent-powered intelligence platform built for faster, more confident decisions across your entire brand. Powered by AI agents that sit on top of a fully-managed data warehouse, pro

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 88% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Triple Whale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Attribution Accuracy
    8
    Ease of Use
    6
    Attribution Tracking
    5
    Customer Support
    5
    Features Variety
    4
    Cons
    Data Inaccuracy
    4
    Slow Loading
    3
    Data Management
    2
    Data Management Issues
    2
    Expensive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Triple Whale features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Reports
    Average: 8.7
    8.9
    Campaign Tracking
    Average: 8.2
    8.7
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2021
    HQ Location
    Columbus, US
    Twitter
    @triplewhale
    18,791 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    231 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Triple Whale is the agent-powered intelligence platform built for faster, more confident decisions across your entire brand. Powered by AI agents that sit on top of a fully-managed data warehouse, pro

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 88% Small-Business
  • 13% Mid-Market
Triple Whale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Attribution Accuracy
8
Ease of Use
6
Attribution Tracking
5
Customer Support
5
Features Variety
4
Cons
Data Inaccuracy
4
Slow Loading
3
Data Management
2
Data Management Issues
2
Expensive
2
Triple Whale features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.8
Reports
Average: 8.7
8.9
Campaign Tracking
Average: 8.2
8.7
Web Analytics
Average: 8.6
Seller Details
Company Website
Year Founded
2021
HQ Location
Columbus, US
Twitter
@triplewhale
18,791 Twitter followers
LinkedIn® Page
www.linkedin.com
231 employees on LinkedIn®
(1,256)4.6 out of 5
Optimized for quick response
14th Easiest To Use in E-Commerce Analytics software
View top Consulting Services for Mixpanel
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mixpanel is the decision analytics platform built for fast-moving teams. By combining intuitive self-serve reporting, enterprise-ready scale, and seamless integrations with your data stack, Mixpanel h

    Users
    • Product Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mixpanel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Insights
    80
    Analytics
    56
    Intuitive
    48
    Simple
    33
    Cons
    Learning Curve
    37
    Steep Learning Curve
    36
    Difficult Learning
    23
    Data Management Issues
    20
    Event Management
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mixpanel features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Reports
    Average: 8.7
    8.8
    Campaign Tracking
    Average: 8.2
    9.0
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mixpanel
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @mixpanel
    23,080 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    519 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mixpanel is the decision analytics platform built for fast-moving teams. By combining intuitive self-serve reporting, enterprise-ready scale, and seamless integrations with your data stack, Mixpanel h

Users
  • Product Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 37% Mid-Market
Mixpanel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Insights
80
Analytics
56
Intuitive
48
Simple
33
Cons
Learning Curve
37
Steep Learning Curve
36
Difficult Learning
23
Data Management Issues
20
Event Management
20
Mixpanel features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.2
Reports
Average: 8.7
8.8
Campaign Tracking
Average: 8.2
9.0
Web Analytics
Average: 8.6
Seller Details
Seller
Mixpanel
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@mixpanel
23,080 Twitter followers
LinkedIn® Page
www.linkedin.com
519 employees on LinkedIn®
(828)4.5 out of 5
Optimized for quick response
15th Easiest To Use in E-Commerce Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fullstory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Customer Support
    31
    Helpful
    26
    Insights
    26
    Session Replay
    21
    Cons
    Learning Curve
    18
    Limitations
    10
    Expensive
    9
    Difficulty
    8
    Limited Features
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fullstory features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Reports
    Average: 8.7
    7.5
    Campaign Tracking
    Average: 8.2
    8.3
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fullstory
    Company Website
    Year Founded
    2014
    HQ Location
    Atlanta, GA
    Twitter
    @fullstory
    4,927 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    554 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 29% Small-Business
Fullstory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Customer Support
31
Helpful
26
Insights
26
Session Replay
21
Cons
Learning Curve
18
Limitations
10
Expensive
9
Difficulty
8
Limited Features
8
Fullstory features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
7.8
Reports
Average: 8.7
7.5
Campaign Tracking
Average: 8.2
8.3
Web Analytics
Average: 8.6
Seller Details
Seller
Fullstory
Company Website
Year Founded
2014
HQ Location
Atlanta, GA
Twitter
@fullstory
4,927 Twitter followers
LinkedIn® Page
www.linkedin.com
554 employees on LinkedIn®
(689)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mouseflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Insights
    39
    Heatmaps
    31
    Session Replay
    29
    Analytics
    28
    Cons
    Missing Features
    20
    Limitations
    16
    Expensive
    13
    Session Management
    12
    Data Inaccuracy
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mouseflow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Reports
    Average: 8.7
    7.8
    Campaign Tracking
    Average: 8.2
    8.3
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mouseflow
    Company Website
    Year Founded
    2010
    HQ Location
    Copenhagen, Denmark
    Twitter
    @mouseflow
    1,765 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 68% Small-Business
  • 23% Mid-Market
Mouseflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Insights
39
Heatmaps
31
Session Replay
29
Analytics
28
Cons
Missing Features
20
Limitations
16
Expensive
13
Session Management
12
Data Inaccuracy
11
Mouseflow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Reports
Average: 8.7
7.8
Campaign Tracking
Average: 8.2
8.3
Web Analytics
Average: 8.6
Seller Details
Seller
Mouseflow
Company Website
Year Founded
2010
HQ Location
Copenhagen, Denmark
Twitter
@mouseflow
1,765 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
(244)4.4 out of 5
7th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    On a mission to fuel the future of commerce by bringing brands and customers closer together, Stackline is the first full-funnel connected commerce platform for the world’s most innovative brands.

    Users
    No information available
    Industries
    • Consumer Goods
    • Consumer Electronics
    Market Segment
    • 47% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Stackline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    55
    Data Analysis
    52
    Ease of Use
    50
    Customer Support
    27
    Decision Making
    27
    Cons
    Data Inaccuracy
    31
    Data Management Issues
    20
    Poor Categorization
    14
    Difficult Learning
    12
    Limitations
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stackline features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Reports
    Average: 8.7
    7.5
    Campaign Tracking
    Average: 8.2
    8.1
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Stackline
    Year Founded
    2014
    HQ Location
    Seattle, US
    Twitter
    @StacklineHQ
    1,912 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    260 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

On a mission to fuel the future of commerce by bringing brands and customers closer together, Stackline is the first full-funnel connected commerce platform for the world’s most innovative brands.

Users
No information available
Industries
  • Consumer Goods
  • Consumer Electronics
Market Segment
  • 47% Mid-Market
  • 35% Enterprise
Stackline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
55
Data Analysis
52
Ease of Use
50
Customer Support
27
Decision Making
27
Cons
Data Inaccuracy
31
Data Management Issues
20
Poor Categorization
14
Difficult Learning
12
Limitations
12
Stackline features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Reports
Average: 8.7
7.5
Campaign Tracking
Average: 8.2
8.1
Web Analytics
Average: 8.6
Seller Details
Seller
Stackline
Year Founded
2014
HQ Location
Seattle, US
Twitter
@StacklineHQ
1,912 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CAKE has led the performance marketing industry with innovative solutions for advertisers, networks, and publishers to manage, measure, and optimize their digital marketing campaigns, in real-time. Th

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 71% Small-Business
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CAKE features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Reports
    Average: 8.7
    10.0
    Campaign Tracking
    Average: 8.2
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    Markham, ON
    Twitter
    @perseus
    3,426 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,936 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CAKE has led the performance marketing industry with innovative solutions for advertisers, networks, and publishers to manage, measure, and optimize their digital marketing campaigns, in real-time. Th

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 71% Small-Business
  • 24% Mid-Market
CAKE features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Reports
Average: 8.7
10.0
Campaign Tracking
Average: 8.2
0.0
No information available
Seller Details
Year Founded
1995
HQ Location
Markham, ON
Twitter
@perseus
3,426 Twitter followers
LinkedIn® Page
www.linkedin.com
3,936 employees on LinkedIn®
(11)4.8 out of 5
5th Easiest To Use in E-Commerce Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Established in 2016 and Based in Melbourne Australia, Metorik is an eCommerce Reporting and Email Automation tool loved by tens of thousands of Shopify & WooCommerce store owners, worldwide. In j

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Metorik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Comprehensive
    2
    Customer Support
    2
    Helpful
    2
    Response Time
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Metorik features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Reports
    Average: 8.7
    9.0
    Campaign Tracking
    Average: 8.2
    8.8
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Metorik
    Year Founded
    2016
    HQ Location
    Melbourne, AU
    Twitter
    @metorikhq
    1,187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Established in 2016 and Based in Melbourne Australia, Metorik is an eCommerce Reporting and Email Automation tool loved by tens of thousands of Shopify & WooCommerce store owners, worldwide. In j

Users
No information available
Industries
No information available
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Metorik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Comprehensive
2
Customer Support
2
Helpful
2
Response Time
2
Cons
This product has not yet received any negative sentiments.
Metorik features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Reports
Average: 8.7
9.0
Campaign Tracking
Average: 8.2
8.8
Web Analytics
Average: 8.6
Seller Details
Seller
Metorik
Year Founded
2016
HQ Location
Melbourne, AU
Twitter
@metorikhq
1,187 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flipkart Commerce Cloud is a global enterprise intelligence solution provider for retailers and e-commerce businesses. Our solutions are built with Flipkart’s extensive knowledge of the e-commerce mar

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 61% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flipkart Commerce Cloud Selection Manager features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Reports
    Average: 8.7
    8.5
    Campaign Tracking
    Average: 8.2
    8.8
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Bangalore, IN
    Twitter
    @Flipkart
    2,871,862 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80,459 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flipkart Commerce Cloud is a global enterprise intelligence solution provider for retailers and e-commerce businesses. Our solutions are built with Flipkart’s extensive knowledge of the e-commerce mar

Users
No information available
Industries
No information available
Market Segment
  • 61% Small-Business
  • 26% Mid-Market
Flipkart Commerce Cloud Selection Manager features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.5
Reports
Average: 8.7
8.5
Campaign Tracking
Average: 8.2
8.8
Web Analytics
Average: 8.6
Seller Details
Year Founded
2007
HQ Location
Bangalore, IN
Twitter
@Flipkart
2,871,862 Twitter followers
LinkedIn® Page
www.linkedin.com
80,459 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automate 100% of Your Commerce Data Journey With Glew. Glew’s Commerce Data Cloud is the only end-to-end retail intelligence platform that simplifies your data journey from start to finish. With sea

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 74% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Glew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Helpful
    4
    Dashboard Customization
    3
    Easy Integrations
    3
    Efficiency
    3
    Cons
    Data Management Issues
    2
    Data Inaccuracy
    1
    Expensive
    1
    Filtering Issues
    1
    Improvement Needed
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Glew features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Reports
    Average: 8.7
    7.8
    Campaign Tracking
    Average: 8.2
    8.2
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Glew
    Year Founded
    2014
    HQ Location
    Charlotte, North Carolina, United States
    Twitter
    @GlewAnalytics
    963 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automate 100% of Your Commerce Data Journey With Glew. Glew’s Commerce Data Cloud is the only end-to-end retail intelligence platform that simplifies your data journey from start to finish. With sea

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 74% Small-Business
  • 19% Mid-Market
Glew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Helpful
4
Dashboard Customization
3
Easy Integrations
3
Efficiency
3
Cons
Data Management Issues
2
Data Inaccuracy
1
Expensive
1
Filtering Issues
1
Improvement Needed
1
Glew features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.3
Reports
Average: 8.7
7.8
Campaign Tracking
Average: 8.2
8.2
Web Analytics
Average: 8.6
Seller Details
Seller
Glew
Year Founded
2014
HQ Location
Charlotte, North Carolina, United States
Twitter
@GlewAnalytics
963 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(207)4.4 out of 5
13th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Entry Level Price:$0 500,000 actions/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throug

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appier AIRIS (formerly Woopra) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Intuitive
    2
    AI Integration
    1
    Analytics
    1
    Capabilities
    1
    Cons
    Complexity
    2
    Steep Learning Curve
    2
    Bug Issues
    1
    Complex Setup
    1
    Complex Usability
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appier AIRIS (formerly Woopra) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Reports
    Average: 8.7
    8.9
    Campaign Tracking
    Average: 8.2
    8.8
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Appier
    Year Founded
    2012
    HQ Location
    Taipei, Taiwan
    Twitter
    @GoAppier
    1,223 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    869 employees on LinkedIn®
    Ownership
    TYO: 4180
Product Description
How are these determined?Information
This description is provided by the seller.

Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throug

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Small-Business
  • 34% Mid-Market
Appier AIRIS (formerly Woopra) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Intuitive
2
AI Integration
1
Analytics
1
Capabilities
1
Cons
Complexity
2
Steep Learning Curve
2
Bug Issues
1
Complex Setup
1
Complex Usability
1
Appier AIRIS (formerly Woopra) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.2
Reports
Average: 8.7
8.9
Campaign Tracking
Average: 8.2
8.8
Web Analytics
Average: 8.6
Seller Details
Seller
Appier
Year Founded
2012
HQ Location
Taipei, Taiwan
Twitter
@GoAppier
1,223 Twitter followers
LinkedIn® Page
www.linkedin.com
869 employees on LinkedIn®
Ownership
TYO: 4180