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Best E-Commerce Analytics Software for Medium-Sized Businesses

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall E-Commerce Analytics category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business E-Commerce Analytics to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business E-Commerce Analytics category.

In addition to qualifying for inclusion in the E-Commerce Analytics Software category, to qualify for inclusion in the Medium-Sized Business E-Commerce Analytics Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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23 Listings in E-Commerce Analytics Available
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    G2 Score
Stackline
(244)4.4 out of 5
7th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    On a mission to fuel the future of commerce by bringing brands and customers closer together, Stackline is the first full-funnel connected commerce platform for the world’s most innovative brands.

    Users
    No information available
    Industries
    • Consumer Goods
    • Consumer Electronics
    Market Segment
    • 47% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Stackline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    55
    Data Analysis
    52
    Ease of Use
    50
    Customer Support
    27
    Decision Making
    27
    Cons
    Data Inaccuracy
    31
    Data Management Issues
    20
    Poor Categorization
    14
    Difficult Learning
    12
    Limitations
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Stackline features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Reports
    Average: 8.7
    7.5
    Campaign Tracking
    Average: 8.2
    8.1
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stackline
    Year Founded
    2014
    HQ Location
    Seattle, US
    Twitter
    @StacklineHQ
    1,912 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    260 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

On a mission to fuel the future of commerce by bringing brands and customers closer together, Stackline is the first full-funnel connected commerce platform for the world’s most innovative brands.

Users
No information available
Industries
  • Consumer Goods
  • Consumer Electronics
Market Segment
  • 47% Mid-Market
  • 35% Enterprise
Stackline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
55
Data Analysis
52
Ease of Use
50
Customer Support
27
Decision Making
27
Cons
Data Inaccuracy
31
Data Management Issues
20
Poor Categorization
14
Difficult Learning
12
Limitations
12
View All Pros and Cons
Stackline features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Reports
Average: 8.7
7.5
Campaign Tracking
Average: 8.2
8.1
Web Analytics
Average: 8.6
Seller Details
Seller
Stackline
Year Founded
2014
HQ Location
Seattle, US
Twitter
@StacklineHQ
1,912 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®
Luigi's Box
(413)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in E-Commerce Analytics software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about t

    Users
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 59% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Luigi's Box Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Functionality
    145
    Search Efficiency
    144
    Ease of Use
    132
    Customer Support
    91
    Helpful
    89
    Cons
    Expensive
    25
    Difficult Implementation
    17
    Setup Difficulty
    17
    Learning Curve
    16
    Search Functionality
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Luigi's Box features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Reports
    Average: 8.7
    9.1
    Campaign Tracking
    Average: 8.2
    9.4
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Luigi's Box
    Company Website
    Year Founded
    2016
    HQ Location
    Bratislava
    Twitter
    @LuigisBox
    184 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    140 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about t

Users
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 59% Small-Business
  • 36% Mid-Market
Luigi's Box Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Functionality
145
Search Efficiency
144
Ease of Use
132
Customer Support
91
Helpful
89
Cons
Expensive
25
Difficult Implementation
17
Setup Difficulty
17
Learning Curve
16
Search Functionality
15
View All Pros and Cons
Luigi's Box features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.4
Reports
Average: 8.7
9.1
Campaign Tracking
Average: 8.2
9.4
Web Analytics
Average: 8.6
Seller Details
Seller
Luigi's Box
Company Website
Year Founded
2016
HQ Location
Bratislava
Twitter
@LuigisBox
184 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®

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Experro
(28)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, disc

    Users
    No information available
    Industries
    • Information Technology and Services
    • Apparel & Fashion
    Market Segment
    • 86% Mid-Market
    • 11% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Experro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Features
    15
    Analytics
    12
    Efficiency
    12
    Personalization
    12
    Cons
    Poor Documentation
    3
    Complex Setup
    2
    Lack of Educational Resources
    2
    Lack of Tutorials
    2
    Learning Curve
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Experro features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Reports
    Average: 8.7
    10.0
    Campaign Tracking
    Average: 8.2
    10.0
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RapidOps, Inc.
    Year Founded
    2008
    HQ Location
    Charlotte, North Carolina
    Twitter
    @rapid_ops
    1,012 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, disc

Users
No information available
Industries
  • Information Technology and Services
  • Apparel & Fashion
Market Segment
  • 86% Mid-Market
  • 11% Small-Business
Experro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Features
15
Analytics
12
Efficiency
12
Personalization
12
Cons
Poor Documentation
3
Complex Setup
2
Lack of Educational Resources
2
Lack of Tutorials
2
Learning Curve
2
View All Pros and Cons
Experro features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Reports
Average: 8.7
10.0
Campaign Tracking
Average: 8.2
10.0
Web Analytics
Average: 8.6
Seller Details
Seller
RapidOps, Inc.
Year Founded
2008
HQ Location
Charlotte, North Carolina
Twitter
@rapid_ops
1,012 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
Fullstory
(828)4.5 out of 5
Optimized for quick response
15th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fullstory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Customer Support
    31
    Helpful
    26
    Insights
    26
    Session Replay
    21
    Cons
    Learning Curve
    18
    Limitations
    10
    Expensive
    9
    Difficulty
    8
    Limited Features
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fullstory features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Reports
    Average: 8.7
    7.5
    Campaign Tracking
    Average: 8.2
    8.3
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fullstory
    Company Website
    Year Founded
    2014
    HQ Location
    Atlanta, GA
    Twitter
    @fullstory
    4,927 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    554 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 29% Small-Business
Fullstory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Customer Support
31
Helpful
26
Insights
26
Session Replay
21
Cons
Learning Curve
18
Limitations
10
Expensive
9
Difficulty
8
Limited Features
8
View All Pros and Cons
Fullstory features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
7.8
Reports
Average: 8.7
7.5
Campaign Tracking
Average: 8.2
8.3
Web Analytics
Average: 8.6
Seller Details
Seller
Fullstory
Company Website
Year Founded
2014
HQ Location
Atlanta, GA
Twitter
@fullstory
4,927 Twitter followers
LinkedIn® Page
www.linkedin.com
554 employees on LinkedIn®
edrone
(241)4.8 out of 5
4th Easiest To Use in E-Commerce Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • edrone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    29
    Ease of Use
    25
    Helpful
    19
    Intuitive
    15
    Automation
    12
    Cons
    Learning Curve
    6
    Learning Difficulty
    5
    Missing Features
    5
    Data Management Issues
    4
    Email Management Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • edrone features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Reports
    Average: 8.7
    9.1
    Campaign Tracking
    Average: 8.2
    9.1
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    edrone
    Year Founded
    2016
    HQ Location
    Krakow, Małopolska
    Twitter
    @edrone_me
    1,528 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    217 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
edrone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
29
Ease of Use
25
Helpful
19
Intuitive
15
Automation
12
Cons
Learning Curve
6
Learning Difficulty
5
Missing Features
5
Data Management Issues
4
Email Management Issues
4
View All Pros and Cons
edrone features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.2
Reports
Average: 8.7
9.1
Campaign Tracking
Average: 8.2
9.1
Web Analytics
Average: 8.6
Seller Details
Seller
edrone
Year Founded
2016
HQ Location
Krakow, Małopolska
Twitter
@edrone_me
1,528 Twitter followers
LinkedIn® Page
www.linkedin.com
217 employees on LinkedIn®
Mixpanel
(1,256)4.6 out of 5
Optimized for quick response
14th Easiest To Use in E-Commerce Analytics software
View top Consulting Services for Mixpanel
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mixpanel is the decision analytics platform built for fast-moving teams. By combining intuitive self-serve reporting, enterprise-ready scale, and seamless integrations with your data stack, Mixpanel h

    Users
    • Product Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mixpanel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Insights
    80
    Analytics
    56
    Intuitive
    48
    Simple
    33
    Cons
    Learning Curve
    37
    Steep Learning Curve
    36
    Difficult Learning
    23
    Data Management Issues
    20
    Event Management
    20
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mixpanel features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Reports
    Average: 8.7
    8.8
    Campaign Tracking
    Average: 8.2
    9.0
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mixpanel
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @mixpanel
    23,080 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    519 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mixpanel is the decision analytics platform built for fast-moving teams. By combining intuitive self-serve reporting, enterprise-ready scale, and seamless integrations with your data stack, Mixpanel h

Users
  • Product Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 37% Mid-Market
Mixpanel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Insights
80
Analytics
56
Intuitive
48
Simple
33
Cons
Learning Curve
37
Steep Learning Curve
36
Difficult Learning
23
Data Management Issues
20
Event Management
20
View All Pros and Cons
Mixpanel features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.2
Reports
Average: 8.7
8.8
Campaign Tracking
Average: 8.2
9.0
Web Analytics
Average: 8.6
Seller Details
Seller
Mixpanel
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@mixpanel
23,080 Twitter followers
LinkedIn® Page
www.linkedin.com
519 employees on LinkedIn®
Syndigo
(187)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Syndigo is a leader in AI-first PXM, MDM, and PIM, empowering brands, retailers, and distributors to create winning product experiences. Syndigo offers the most extensive brand-retail network, the lea

    Users
    No information available
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 39% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Syndigo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    29
    Helpful
    18
    Quick Response
    12
    Features
    11
    Cons
    Data Management Issues
    13
    Learning Curve
    9
    Poor Usability
    8
    Complexity
    7
    Not User-Friendly
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Syndigo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Reports
    Average: 8.7
    7.2
    Campaign Tracking
    Average: 8.2
    8.3
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Syndigo
    Company Website
    Year Founded
    2017
    HQ Location
    Chicago, Illinois
    Twitter
    @syndigoLLC
    282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,371 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Syndigo is a leader in AI-first PXM, MDM, and PIM, empowering brands, retailers, and distributors to create winning product experiences. Syndigo offers the most extensive brand-retail network, the lea

Users
No information available
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 39% Mid-Market
  • 31% Small-Business
Syndigo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
29
Helpful
18
Quick Response
12
Features
11
Cons
Data Management Issues
13
Learning Curve
9
Poor Usability
8
Complexity
7
Not User-Friendly
7
View All Pros and Cons
Syndigo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.3
Reports
Average: 8.7
7.2
Campaign Tracking
Average: 8.2
8.3
Web Analytics
Average: 8.6
Seller Details
Seller
Syndigo
Company Website
Year Founded
2017
HQ Location
Chicago, Illinois
Twitter
@syndigoLLC
282 Twitter followers
LinkedIn® Page
www.linkedin.com
1,371 employees on LinkedIn®
Glassbox
(806)4.9 out of 5
Optimized for quick response
1st Easiest To Use in E-Commerce Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their

    Users
    • Digital Analyst
    • Product Owner
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 77% Enterprise
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glassbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    210
    Session Replay
    190
    Insights
    173
    Helpful
    132
    Customer Understanding
    122
    Cons
    Session Issues
    70
    Not Intuitive
    65
    Learning Curve
    62
    Session Management
    62
    Missing Features
    54
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glassbox features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Reports
    Average: 8.7
    10.0
    Campaign Tracking
    Average: 8.2
    9.9
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glassbox
    Company Website
    Year Founded
    2010
    HQ Location
    London
    Twitter
    @GlassboxDigital
    1,823 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    269 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their

Users
  • Digital Analyst
  • Product Owner
Industries
  • Financial Services
  • Insurance
Market Segment
  • 77% Enterprise
  • 18% Mid-Market
Glassbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
210
Session Replay
190
Insights
173
Helpful
132
Customer Understanding
122
Cons
Session Issues
70
Not Intuitive
65
Learning Curve
62
Session Management
62
Missing Features
54
View All Pros and Cons
Glassbox features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
10.0
Reports
Average: 8.7
10.0
Campaign Tracking
Average: 8.2
9.9
Web Analytics
Average: 8.6
Seller Details
Seller
Glassbox
Company Website
Year Founded
2010
HQ Location
London
Twitter
@GlassboxDigital
1,823 Twitter followers
LinkedIn® Page
www.linkedin.com
269 employees on LinkedIn®
Heap
(1,094)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Impro

    Users
    • Product Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Heap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Insights
    6
    Efficiency
    5
    Automation
    4
    Easy Setup
    4
    Cons
    Data Inaccuracy
    3
    Data Management Issues
    3
    Data Management
    2
    Data Overload
    2
    Limitations
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Heap features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Reports
    Average: 8.7
    8.2
    Campaign Tracking
    Average: 8.2
    8.6
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Contentsquare
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,619 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,813 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Impro

Users
  • Product Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 35% Small-Business
Heap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Insights
6
Efficiency
5
Automation
4
Easy Setup
4
Cons
Data Inaccuracy
3
Data Management Issues
3
Data Management
2
Data Overload
2
Limitations
2
View All Pros and Cons
Heap features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Reports
Average: 8.7
8.2
Campaign Tracking
Average: 8.2
8.6
Web Analytics
Average: 8.6
Seller Details
Seller
Contentsquare
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,619 Twitter followers
LinkedIn® Page
www.linkedin.com
1,813 employees on LinkedIn®
MikMak
(66)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies unders

    Users
    No information available
    Industries
    • Consumer Goods
    • Marketing and Advertising
    Market Segment
    • 39% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MikMak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    15
    Customer Support
    11
    Response Time
    8
    Staff Service
    6
    Communication
    5
    Cons
    Difficult Learning
    2
    Difficult Navigation
    2
    Limitations
    2
    Missing Features
    2
    Navigation Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MikMak features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Reports
    Average: 8.7
    8.1
    Campaign Tracking
    Average: 8.2
    8.2
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MikMak
    Company Website
    Year Founded
    2014
    HQ Location
    New York, NY
    Twitter
    @mikmaktv
    953 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    149 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies unders

Users
No information available
Industries
  • Consumer Goods
  • Marketing and Advertising
Market Segment
  • 39% Mid-Market
  • 32% Enterprise
MikMak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
15
Customer Support
11
Response Time
8
Staff Service
6
Communication
5
Cons
Difficult Learning
2
Difficult Navigation
2
Limitations
2
Missing Features
2
Navigation Issues
2
View All Pros and Cons
MikMak features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.1
Reports
Average: 8.7
8.1
Campaign Tracking
Average: 8.2
8.2
Web Analytics
Average: 8.6
Seller Details
Seller
MikMak
Company Website
Year Founded
2014
HQ Location
New York, NY
Twitter
@mikmaktv
953 Twitter followers
LinkedIn® Page
www.linkedin.com
149 employees on LinkedIn®
Usersdot
(23)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Usersdot is a SaaS platform with AI Agents, founded in 2020 to help brands thrive in today’s dynamic commerce landscape. Usersdot empowers brand teams with autonomous intelligence to make smarter, fas

    Users
    No information available
    Industries
    • Cosmetics
    Market Segment
    • 65% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Usersdot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    7
    Data Analysis
    5
    Business Growth
    4
    Competitive Analysis
    4
    Competitor Analysis
    4
    Cons
    UX Improvement
    3
    Not User-Friendly
    2
    Access Limitations
    1
    Attribution Issues
    1
    Data Limitations
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Usersdot features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Reports
    Average: 8.7
    9.6
    Campaign Tracking
    Average: 8.2
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Usersdot
    Year Founded
    2020
    HQ Location
    Sarıyer, İstanbul
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Usersdot is a SaaS platform with AI Agents, founded in 2020 to help brands thrive in today’s dynamic commerce landscape. Usersdot empowers brand teams with autonomous intelligence to make smarter, fas

Users
No information available
Industries
  • Cosmetics
Market Segment
  • 65% Mid-Market
  • 26% Small-Business
Usersdot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
7
Data Analysis
5
Business Growth
4
Competitive Analysis
4
Competitor Analysis
4
Cons
UX Improvement
3
Not User-Friendly
2
Access Limitations
1
Attribution Issues
1
Data Limitations
1
View All Pros and Cons
Usersdot features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Reports
Average: 8.7
9.6
Campaign Tracking
Average: 8.2
0.0
No information available
Seller Details
Seller
Usersdot
Year Founded
2020
HQ Location
Sarıyer, İstanbul
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Mouseflow
(689)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mouseflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Insights
    39
    Heatmaps
    31
    Session Replay
    29
    Analytics
    28
    Cons
    Missing Features
    20
    Limitations
    16
    Expensive
    13
    Session Management
    12
    Data Inaccuracy
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mouseflow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Reports
    Average: 8.7
    7.8
    Campaign Tracking
    Average: 8.2
    8.3
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mouseflow
    Company Website
    Year Founded
    2010
    HQ Location
    Copenhagen, Denmark
    Twitter
    @mouseflow
    1,765 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 68% Small-Business
  • 23% Mid-Market
Mouseflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Insights
39
Heatmaps
31
Session Replay
29
Analytics
28
Cons
Missing Features
20
Limitations
16
Expensive
13
Session Management
12
Data Inaccuracy
11
View All Pros and Cons
Mouseflow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Reports
Average: 8.7
7.8
Campaign Tracking
Average: 8.2
8.3
Web Analytics
Average: 8.6
Seller Details
Seller
Mouseflow
Company Website
Year Founded
2010
HQ Location
Copenhagen, Denmark
Twitter
@mouseflow
1,765 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
OWOX
(296)4.9 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OWOX Data Marts is a Free Forever Self-Service Analytics Platform that brings live, trusted data to spreadsheets and dashboards of decision-makers. Ask in plain English or click to build – your truste

    Users
    • Chief Marketing Officer
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 48% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OWOX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Helpful
    15
    Data Management
    14
    Customer Support
    13
    Analytics
    7
    Cons
    Data Management Issues
    4
    Error Handling
    3
    Expensive
    2
    Integration Issues
    2
    Lack of Information
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OWOX features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Reports
    Average: 8.7
    9.7
    Campaign Tracking
    Average: 8.2
    9.8
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OWOX
    Year Founded
    2002
    HQ Location
    WALNUT, California
    Twitter
    @owox
    438 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OWOX Data Marts is a Free Forever Self-Service Analytics Platform that brings live, trusted data to spreadsheets and dashboards of decision-makers. Ask in plain English or click to build – your truste

Users
  • Chief Marketing Officer
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 48% Small-Business
  • 43% Mid-Market
OWOX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Helpful
15
Data Management
14
Customer Support
13
Analytics
7
Cons
Data Management Issues
4
Error Handling
3
Expensive
2
Integration Issues
2
Lack of Information
2
View All Pros and Cons
OWOX features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.7
Reports
Average: 8.7
9.7
Campaign Tracking
Average: 8.2
9.8
Web Analytics
Average: 8.6
Seller Details
Seller
OWOX
Year Founded
2002
HQ Location
WALNUT, California
Twitter
@owox
438 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
SuperAGI
(440)4.6 out of 5
6th Easiest To Use in E-Commerce Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuperAGI is an AI-native CRM platform that unifies sales, marketing, and customer service teams under one intelligent system. It automates high-impact workflows and continuously learns to personalize

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Contlo is an AI-powered automation tool with a user-friendly interface, designed for setting up email, WhatsApp, and SMS campaigns, and offering deep customer segmentation and journey flows.
    • Users like Contlo's ability to handle all marketing campaigns in one place, its easy-to-use quick reply and template creation features, its robust product updates, and its clear snapshot of campaign performance.
    • Users experienced issues with the platform's complexity when setting up advanced journeys, slow customer support response times, lack of edit or reply options in conversations, and occasional slow page loading.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SuperAGI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    273
    Helpful
    181
    Customer Support
    179
    Features
    123
    Automation
    105
    Cons
    Missing Features
    72
    Limitations
    63
    Technical Issues
    47
    Bugs
    42
    Limited Features
    39
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SuperAGI features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Reports
    Average: 8.7
    8.8
    Campaign Tracking
    Average: 8.2
    8.6
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SuperAGI
    Company Website
    Year Founded
    2023
    HQ Location
    Palo Alto, California, United States
    Twitter
    @_superAGI
    6,266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuperAGI is an AI-native CRM platform that unifies sales, marketing, and customer service teams under one intelligent system. It automates high-impact workflows and continuously learns to personalize

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Contlo is an AI-powered automation tool with a user-friendly interface, designed for setting up email, WhatsApp, and SMS campaigns, and offering deep customer segmentation and journey flows.
  • Users like Contlo's ability to handle all marketing campaigns in one place, its easy-to-use quick reply and template creation features, its robust product updates, and its clear snapshot of campaign performance.
  • Users experienced issues with the platform's complexity when setting up advanced journeys, slow customer support response times, lack of edit or reply options in conversations, and occasional slow page loading.
SuperAGI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
273
Helpful
181
Customer Support
179
Features
123
Automation
105
Cons
Missing Features
72
Limitations
63
Technical Issues
47
Bugs
42
Limited Features
39
View All Pros and Cons
SuperAGI features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.6
Reports
Average: 8.7
8.8
Campaign Tracking
Average: 8.2
8.6
Web Analytics
Average: 8.6
Seller Details
Seller
SuperAGI
Company Website
Year Founded
2023
HQ Location
Palo Alto, California, United States
Twitter
@_superAGI
6,266 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
Triple Whale
(478)4.5 out of 5
View top Consulting Services for Triple Whale
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Triple Whale is the agent-powered intelligence platform built for faster, more confident decisions across your entire brand. Powered by AI agents that sit on top of a fully-managed data warehouse, pro

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 88% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Triple Whale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Attribution Accuracy
    8
    Ease of Use
    6
    Attribution Tracking
    5
    Customer Support
    5
    Features Variety
    4
    Cons
    Data Inaccuracy
    4
    Slow Loading
    3
    Data Management
    2
    Data Management Issues
    2
    Expensive
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Triple Whale features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Reports
    Average: 8.7
    8.9
    Campaign Tracking
    Average: 8.2
    8.7
    Web Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Triple Whale
    Company Website
    Year Founded
    2021
    HQ Location
    Columbus, US
    Twitter
    @triplewhale
    18,791 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    231 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Triple Whale is the agent-powered intelligence platform built for faster, more confident decisions across your entire brand. Powered by AI agents that sit on top of a fully-managed data warehouse, pro

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 88% Small-Business
  • 13% Mid-Market
Triple Whale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Attribution Accuracy
8
Ease of Use
6
Attribution Tracking
5
Customer Support
5
Features Variety
4
Cons
Data Inaccuracy
4
Slow Loading
3
Data Management
2
Data Management Issues
2
Expensive
2
View All Pros and Cons
Triple Whale features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.8
Reports
Average: 8.7
8.9
Campaign Tracking
Average: 8.2
8.7
Web Analytics
Average: 8.6
Seller Details
Seller
Triple Whale
Company Website
Year Founded
2021
HQ Location
Columbus, US
Twitter
@triplewhale
18,791 Twitter followers
LinkedIn® Page
www.linkedin.com
231 employees on LinkedIn®
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