Unfortunately, I cannot highlight a single positive aspect of this platform or the company behind it. Our experience has been characterised by mis-sold features, severe technical failures, and a complete lack of accountability from their leadership team. We have not been able to use the platform for a single campaign. Review collected by and hosted on G2.com.

The platform is fundamentally flawed and poses a massive liability to any business that cares about data privacy, legal compliance, and domain security. Specifically:

Severe GDPR & Compliance Risks: The system lacks dynamic, automated unsubscribe capabilities. Expecting teams to manually manage suppression lists is not just a missing feature; it is a direct path to GDPR and CAN-SPAM violations. You simply cannot guarantee a user's right to opt out without exposing yourself to severe regulatory fines due to human error.

Catastrophic Data Corruption: To make the compliance issues worse, the platform's data integrity is broken. The deduplication validation completely failed on us, corrupting our entire A–H contact range with massive duplicates and inexplicably wiping out core fields like "Lifecycle Stage." It is impossible to manage legal compliance when the database itself is destroying user records.

Reckless Infrastructure Setup: Their team incorrectly configured our initial email campaigns directly on our primary root domain rather than a dedicated marketing subdomain. This dangerous setup recklessly exposed our core company email infrastructure to potential spam blacklisting.

Zero Accountability: Instead of owning these critical failures, the account management team has ghosted us, and leadership is currently withholding our refund for a product that was factually unusable from day one. Review collected by and hosted on G2.com.

Genuinely, there is nothing positive to report. We entered into this agreement in good faith based on what was presented as a fully functional platform, and it has failed to deliver on every level. We were unable to send a single campaign throughout our contract period, and the experience has been consistently poor - technically, operationally, and in terms of account management. Review collected by and hosted on G2.com.

Building on a previous review left by my colleague Nikki, our experience with SuperAGI has continued to deteriorate with no resolution in sight.

We entered into an annual agreement based on a platform presented as a reliable, fully functional email marketing solution. That was simply not the reality.

From the outset, the platform was not fit for purpose, we were unable to send a single campaign due to a combination of bugs, data issues, and incorrect initial setup.

Of particular concern was the absence of core compliance functionality. Automated unsubscribe handling was not in place, which introduces serious regulatory risk under GDPR. No business should be expected to manage this manually on a platform sold as an email marketing solution.

Account management and support were equally poor throughout, missed meetings, lack of communication, and repeated changes of contact without any proper handover.

Since Nikki's review was posted, the situation has worsened. It now appears that the individuals we had been attempting to contact have left the business, with no communication to us whatsoever about this. We have had no clarity on who is now responsible for our account, or who we should be speaking to in order to resolve our outstanding refund request, which has gone unanswered despite repeated follow-ups.

This is not acceptable from any supplier, let alone one that owes a refund for a service that was never usable." Review collected by and hosted on G2.com.

At this moment, nothing about SuperAGI is great. From the outset, the platform was not fit for purpose, we were unable to send a single campaign for months due to a combination of bugs, data issues, and incorrect initial setup.

More concerning was the lack of core functionality required for compliant email marketing. Basic requirements, such as automated unsubscribe handling, were not in place. This introduces significant regulatory risk and is something no business should have to manage manually on an email platform. Review collected by and hosted on G2.com.

We had a very disappointing experience with SuperAGI.

We entered into an annual agreement in good faith, based on a platform that was presented as a reliable, fully functional email marketing solution. Unfortunately, that was not the reality. From the outset, the platform was not fit for purpose — we were unable to send a single campaign for months due to a combination of bugs, data issues, and incorrect initial setup.

More concerning was the lack of core functionality required for compliant email marketing. Basic requirements, such as automated unsubscribe handling, were not in place. This introduces significant regulatory risk and is something no business should have to manage manually on an email platform.

Alongside the technical issues, the account management and support experience was poor. Missed meetings, lack of communication, and multiple changes in contacts without proper handover made it extremely difficult to resolve issues or make progress.

Despite raising these concerns repeatedly and being assured of escalation, we have struggled to get clear ownership or resolution — particularly regarding contract termination and refunds for a service that was never usable.

Overall, the experience has fallen far short of what was promised during the sales process. I would strongly recommend carefully evaluating whether the platform meets your operational and compliance requirements before committing. Review collected by and hosted on G2.com.

The automation capabilities are excellent — dynamic journeys, personalized campaigns, and strong multi-channel options (WhatsApp, email, web push, SMS) all work seamlessly. The interface is clean and intuitive once you get used to it, Review collected by and hosted on G2.com.

At times, the platform feels slightly complex when setting up advanced journeys, especially when integrating with third-party tools. The support turnaround could be faster for urgent queries. & analytics could me more detail oriented. Review collected by and hosted on G2.com.

The marketing strategy and the leads they generated. Review collected by and hosted on G2.com.

Some of the leads don’t seem genuine, and it also shows fake information. Review collected by and hosted on G2.com.

The prospecting is exceptional - large database, Ai takes care of it. Easy to add leads to your pipeline with a click. Customer and Company enrichment is excellent - better than anything I've seen or used personally - Superior to Hubspot and Pipedrive. Oh and didn't I mention that it's legitimately FREE for small businesses and comes with 2000 free AI credits per month with the Sales Module and 500 free credits for the marketing module. Relatively simple automations that are certainly robust. You can literally create 10 agents and automate all of your emailing. Marketers, Salespeople and worker agents. Review collected by and hosted on G2.com.

My least favorite aspect is it's clumsy to manually move contacts around. And there isn't an intuitive way to automate it. Granted it's no different from having to fill in contact and company info in most CRMs, but considering the native AI aspect they should improve that. It would be nice to have an import tool that could be customized to match a spreadsheet then automated into their pipeline layout. Review collected by and hosted on G2.com.

I initially found the feature set of SuperAGI to be attractive. The possibilities it presented looked promising, which motivated me to take a trial. Review collected by and hosted on G2.com.

Support has been nonexistent up to this point. I don't understand their business model; I spent $75 on the Starter plan, but now that plan is $12. Review collected by and hosted on G2.com.

Super AGI’s Sales platform stands out for its ability to automate and streamline prospecting activities with AI-driven precision. The customizable playbooks, seamless CRM integrations, and powerful AI SDR (Sales Development Representative) functions help save time and improve outreach efficiency. I also appreciate the intuitive UI — it's easy for both technical and non-technical users to get started. Review collected by and hosted on G2.com.

While the platform is powerful, it does have a learning curve, especially when configuring complex workflows or fine-tuning AI prompts for optimal performance. I would also like to see more detailed analytics dashboards built-in, instead of relying on external tools for deeper reporting. Occasionally, support response times can be slower during high-demand periods. Review collected by and hosted on G2.com.

Control gives a clear snapshot of campaign performance. I really liked the breakdown of sent, open rates, and CTR in one view. The interface is fast, and it’s easy to filter data by campaign. Review collected by and hosted on G2.com.

It doesn’t show clicks directly, which makes it tricky to calculate conversion without manual effort. A more intuitive view of complete funnel metrics (like orders or revenue) would be helpful. Review collected by and hosted on G2.com.

Before SuperSales, our sales data was a mess. Now, we have a crystal-clear picture of our sales pipeline, allowing us to make informed decisions and identify areas for improvement. The reporting and analytics features are incredibly insightful. We can track key metrics, analyze campaign performance, and understand what's truly driving conversions. This data-driven approach has significantly improved our sales effectiveness and helped us optimize our marketing spend. SuperSales has given us the visibility and control we needed to achieve consistent growth. It is super easy to navigate and is simply a one stop shop for all of our company's marketing and sales needs. There is absolutely nothing out there like it! Review collected by and hosted on G2.com.

There is absolutely nothing I dislike about SuperSales Review collected by and hosted on G2.com.