Charter Spectrum Reviews & Provider Details

Fast, 24 hour ability to reach technical support by phone and no problems sending a free technician out if necessary. Review collected by and hosted on G2.com.

To many phones difficulties trying to reach an agent and to long of a hold to NOT get it. Review collected by and hosted on G2.com.

In store help seemed to be very benefitial. Review collected by and hosted on G2.com.

I wish it was communicated better what would be needed for a site visit. Review collected by and hosted on G2.com.

What I like best about Spectrum is the promotional discounts they offer. Review collected by and hosted on G2.com.

What I dislike about Spectrum is the dips in performance at peak hours. Review collected by and hosted on G2.com.

I like being able to merge everything together with spectrum and when it's time to pay bills I go to one place Review collected by and hosted on G2.com.

The only thing I don't like is receiving random calls for an upgrade Review collected by and hosted on G2.com.

Spectrum is easy to use, and there is a low learning curve on the products which integrate seamlessly into the other applications i use. Review collected by and hosted on G2.com.

It's a bit challenging to directly contact costumer service and a slower response time. Review collected by and hosted on G2.com.

There's not one piece of this internet service thats useful. The fact that it is 2022 and we're still capped at crap upload speeds tells you everything you need to know. If there was any other provider in the area I would of switched on day 1. Review collected by and hosted on G2.com.

Dislike the pricing for 250/10 at $74.99, verizon offers 940/940 at $40 a month. No contract. Stop bribing politicians to have a monopoly on the towns so we can have options. Review collected by and hosted on G2.com.

Since I've moved into my first home back in 2021, I've used Spectrum internet. It is fast and efficient, and hardly produces any lag or buffering. Plus, it is trustworthy even in the harshest of weather! Review collected by and hosted on G2.com.

There have been times when working from home, which is something I do not do often. My internet has gone down, and it is quite difficult to get in touch with anyone in customer support to get an eta or an idea as to what the issue can be. This has happened one time and it was during a crucial overnight shift Review collected by and hosted on G2.com.

They had services that we used to keep our business functioning at optimum level Review collected by and hosted on G2.com.

Had a few issues with some unprofessional customer service agents Review collected by and hosted on G2.com.

I was asked to look into finding a provider to support a new office location

After reviewing the website I would use this service if it was in my area Review collected by and hosted on G2.com.

Easy to navigate website.

Great reviews available for reading.

Great speeds and good support staff for technical issues Review collected by and hosted on G2.com.