Name: AT&T U-Verse
Rating: 3.2 (14 reviews)

PE

Verified User in Entertainment

Mid-Market (51-1000 emp.)

Originally submitted 9/4/2023

"lab assistant"

2.5/5

What do you like best about AT&T U-Verse?

I like the variety of package deals that were offered along with the nice prices some had. AT&T u-verse had a various amout of things and channel to choose from. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

On the flipside AT&T U-verse did have some flaws. The service stayed down way too much and took days for it to be restored. Most of the equipment was outdated and in need of an upgrade. the attitude of the workers they had in customer service. Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

I would check out other people reviews and check to see if they have done any upgrades lately. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

I needed internet and phone services so invested in AT&T U-Verse. The service was ok and the price was reasonable. The service techs were patient and had awesome customer service. Review collected by and hosted on G2.com.

VT

Vince T.

IT Administrator

Information Technology and Services

Mid-Market (51-1000 emp.)

8/29/2023

"Reliable and Affordable internet for business"

4/5

What do you like best about AT&T U-Verse?

Reliable connectivity, all equipment provided with service, support is available when need, corporate discounts/promotions available Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

Limited bandwidth and speed, sometimes it is hard to get a hold of support Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

If you have issues with other internet providers due to geographic situation, cost or infrastructure issues, AT&T U-Verse is your alternative choice for reliable services and affordable rates. Save your business overhead cost with AT&T U-Verse for easy setting up and free on-premise equipment Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

Provides reliable internet service for both my business and home, rarely having outage or issue but when there is issue, prompt support provided which has allowed business running smoothly without interruption. Review collected by and hosted on G2.com.

KG

Kristy G.

realtor

Small-Business (50 or fewer emp.)

Originally submitted 8/22/2023

"Work from home experience!"

4.5/5

What do you like best about AT&T U-Verse?

Other than the monthly cost, I love that I can work from home and. Don't have to worry about service interruptions. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

Services are fair and much better than Comcast. No downside for me. Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/14/2023

"OK if you plan on bundling services otherwise there are better Internet options"

3.5/5

What do you like best about AT&T U-Verse?

Fiber Internet service itself is fast and reliable. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

Customer service is abysmal, and you are required to use their mediocre Internet gateway for access. Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

Only consider DSL service if it is your ONLY option. Fiber service is the way to go when available. Prices are reasonable if you are bundling TV and phone, otherwise other ISPs generally offer a better value for Internet. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

High speed fiber Internet is generally reliable and relatively cost-effective. Review collected by and hosted on G2.com.

PN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

8/24/2023

"U-verse Customer X"

5/5

What do you like best about AT&T U-Verse?

Quality of the product and very user friendly Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

Having to call customer service but that's anywhere Review collected by and hosted on G2.com.

GI

Verified User in Insurance

Enterprise (> 1000 emp.)

6/22/2022

"Decent service for a not-so-decent price"

1.5/5

What do you like best about AT&T U-Verse?

What I liked best was their support service. They were able to quickly and easily solve any problems I had that were configuration related, and would send someone out if their troubleshooting didn't work. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

One thing I disliked was the price and reliability. They are one of the more expensive options, and you don't get a lot of bang for your buck. The service was also frequently dropping or slowing down on their side. Review collected by and hosted on G2.com.

TF

Tierney F.

PACU Charge Nurse

Enterprise (> 1000 emp.)

8/19/2021

"AT&T U-Verse Review"

3.5/5

Describe the project or task AT&T U-Verse helped with:

AT&T U-verse provided me with a subscription for television, which allowed me to watch documentaries needed for college projects/homework assignments. Review collected by and hosted on G2.com.

What do you like best about AT&T U-Verse?

I like that AT&T U-Verse is fast and has high-speed cable providing you with more instantaneous bandwidth. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

I don't particularly appreciate that AT&T U-Verse frequently increases their prices. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

I am solving the problem of not having access to media entertainment/television. I am up-to-date on current events and can watch the news with AT&T U-Verse. Review collected by and hosted on G2.com.

GH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

10/13/2021

"Decent internet access"

3/5

Describe the project or task AT&T U-Verse helped with:

Internet access for remote work Review collected by and hosted on G2.com.

What do you like best about AT&T U-Verse?

It's affordable and generally sufficient for internet access for my home office. Review collected by and hosted on G2.com.

TH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/29/2021

"AT&T U-Verse"

2.5/5

Describe the project or task AT&T U-Verse helped with:

This program has helped with our media connections. Review collected by and hosted on G2.com.

What do you like best about AT&T U-Verse?

I like that it is easy to connect and that customer service is accessible. Review collected by and hosted on G2.com.

OC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/27/2021

"I like the price and features but wish it was available in my area"

3.5/5

Describe the project or task AT&T U-Verse helped with:

It would help avoid using Spectrum Review collected by and hosted on G2.com.

What do you like best about AT&T U-Verse?

i like that it is cheaper and better customer support than Spectrum Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

I wouldn't say I like that service is limited to certain areas Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

it is user friendly and better customer service Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

Not applicable because I cannot use it at my home. Review collected by and hosted on G2.com.

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