TalentLMS Pricing Overview

Thanks for your review! It's great to hear that the recent innovations are adding value and that the platform feels aligned with where technology is headed. We're also happy to know that TalentLMS remains user friendly and self explanatory for your learners.

Thanks for taking the time to share your experience, and it is a pity to hear that it wasn't a positive one.

We take claims like this seriously. TalentLMS is a subscription-based service with clear renewal and cancellation terms, and charges are not made arbitrarily. That said, if a cancellation request was not handled correctly, that could point into a gap in how the request was processed, not an intent to mislead or overcharge. Billing issues are always reviewed case by case, and refunds depend on timing and contract terms.

At this point we want to clarify that you can cancel the subscription at any time through the interface so it won’t renew into a new billing cycle as long as the cancellation is completed before the renewal date/time. The steps are described in the public support article found in the URL below.

If you’re open to it, please reach out to our Support team using one of the available methods described in the article, so this can be reviewed transparently and resolved properly.