DigitalChalk LMS Reviews & Product Details

I really appreciate how easy to use DigitalChalk LMS is, making it accessible for everyone involved. Its reliability is another strong point, as I've had very few problems with our clients accessing the information we provide, which is crucial for our operations. The overall service is excellent, which reinforces my confidence in using it. I find the ability to seamlessly put programs or educational tools on the site incredibly valuable. Additionally, the process for clients to purchase educational materials is streamlined through convenient links provided, enhancing the user experience and potentially increasing our sales effectiveness. The initial setup was straightforward even when we were new to such platforms, and adding new courses now remains a simple and efficient process. I'm very satisfied with DigitalChalk LMS and feel fortunate to have chosen it over other options presented to us. Review collected by and hosted on G2.com.

I find it cumbersome that sharing certificates publicly requires navigating through about three steps. This process could be more streamlined. A direct link on the starting page to immediately facilitate public sharing of certificates would greatly enhance user experience and leverage this great marketing tool effectively. Review collected by and hosted on G2.com.

DigitalChalk is straightforward to use both from an administrator’s perspective and for the learners taking courses. Uploading content and setting up courses is intuitive, and the reporting features make it easy to track progress. Their customer support team is responsive and helpful, which has been a big plus for us when questions come up. Review collected by and hosted on G2.com.

The reporting is solid for basic needs, but sometimes it’s hard to drill down into the exact data we want without extra steps. More customizable reporting would be helpful. Also, in general, the basics are easy but some of the advanced features take a bit more time to figure out than expected. These aren’t dealbreakers, but they’re areas where the platform could improve. Review collected by and hosted on G2.com.

DigitalChalk has provided the absolute best support, starting with our onboarding and on through the life of our account. We have subscribed to their services for 11+ years; throughout this entire duration, they have been consistent and innovative. They have been true partners in the success of our company. Review collected by and hosted on G2.com.

The wheels of change tend to turn a little slowly. While they are an innovative company that listens to the needs of their customers, the development and implementation of technical change comes a little slower than we might like. That said, we appreciate that they are willing to listen to our needs and consider new workflows to help us to serve our customers better. Review collected by and hosted on G2.com.

The platform is extremely easy to navigate and is use friendly. The system allows even "non-tech" people to create classes, add elements such as quizzes and files, and accept payments. One of my favorite features is that Digital Chalk is both an LMS and SIS. I also appreciate that they pull any payment prior to sending the client the monthly amount earned. As a small business, this saves so much time!

Digitalk Chalk also has good customer service. Review collected by and hosted on G2.com.

The discussion forums are still a bit confusing. When adding a course element, the discussion forum should be an item that is able to be added without having to go to a different area. Review collected by and hosted on G2.com.

I love how smoothly the transition to DigitalChalk went, thanks to their supportive nature and clear instructions that helped me get started quickly. Their use of AI drastically reduces my course creation time. The video element and AI-facilitated importing of content are incredibly useful. Plus, the ease of integrating PowerPoint presentations into the platform speeds up turning existing content into online material. Overall, the superior user experience compared to other LMS platforms stands out to me. Review collected by and hosted on G2.com.

eBook support is lacking Review collected by and hosted on G2.com.

I really appreciate the cost efficiency of DigitalChalk LMS, which is a primary factor in our continued use of the platform. I find it beneficial that DigitalChalk LMS enables us to maintain transparency and consistency in training among our diverse and large employee base. Its tracking capabilities and support for uploading SCORM packages are quite useful. Review collected by and hosted on G2.com.

I would change the reporting tool. The reporting tool is limited in what it can give us, and it's sometimes not always easy to learn. Review collected by and hosted on G2.com.

The wonderful technical support. They are always there to help. Review collected by and hosted on G2.com.

Nothing. The system works very well and if I have a problem, they are very quick to help. Review collected by and hosted on G2.com.

It is easy to create and execute courses for our customers. We also have courses in the Catalog for public viewing. By doing this Digital Chalk sends me an email notification so I can reach out to the customer manually but it gives us the ability to confirm they are really a customer and not out looking for dishonest reasons. I like the reporting options available too. When I asked for a custom field they were quick to respond and now I use that report regularly. We are considering adding third party content to our solution and our client services person was amazing at answering our questions, providing the quote and giving us time to review what was available. My boss who hasn't had as much exposure to Digital Chalk was also very impressed with their customer service and willingness to partner with us. Review collected by and hosted on G2.com.

Overall it's a great solution, I appreciate the weekly Office Hours discussions to continously build our understanding of the solution and their support's quick responses to questions. The only thing I dislike is what I have observed as gamification in their system. I have NOT used it so to be fair this only from reviewing their setup and watching their webinars on the possibility of adding it. It is geared more at a competitive nature than an interactive and fun way to use content. Review collected by and hosted on G2.com.

We switched from a competing LMS and from day one the transition was simple. Courses, tests, account creation are all streamlined and easy to setup. The support system at Digital Chalk is quick to respond and help with any issues. We have loved being customers of Digital Chalk. Review collected by and hosted on G2.com.

We have yet to find a downside. Our experience from the beginning and now two years later have been great. Review collected by and hosted on G2.com.

The whole reason for starting with DC was to get back some control over our content. We were previously with a service that charged for technical support, and would not allow us to do any in-house troubleshooting. DC gave us full control and also allowed us to forward client questions, as well as give access to their own tech support if we found ourselves in a bind. The time with DC has been low-stress and low-impact. I love DigitalChalk (DC)! Review collected by and hosted on G2.com.

I really don't know of any off hand. The entire experience has been positive. DC is always committed to improvement of experience. Review collected by and hosted on G2.com.