ReadyTech Reviews & Product Details

I use ReadyTech for virtual training and product demos for presale activities. I like how it allows me to connect virtually anytime and lets customers experience our product hands-on at their convenience. I appreciate the ease of using ReadyTech and that it provides everything needed inside one single platform. It works most of the time and has a good uptime, ensuring reliable connectivity throughout the session. The initial setup of ReadyTech was very simple and quick. Review collected by and hosted on G2.com.

I think there are feature improvements required from the Instructor & Event Manager perspective, like having the option to start recording even if the event has already started. It would also be helpful to inform or alert users in case their network is weak or not appropriate for Labs/classes. Review collected by and hosted on G2.com.

I find ReadyTech to be an incredibly valuable tool for our online training platform, particularly for delivering training in cybersecurity and industrial software. The platform's ease of use and comprehensive feature set allow us to deliver high-quality courseware to our customers and manage live classrooms effectively during ongoing training sessions. This capability makes it possible to provide exceptional training experiences regardless of the customers' geographical locations. Additionally, ReadyTech's full feature set supports our needs perfectly and simplifies complex tasks, making our operations more efficient. I also appreciate their excellent customer support, which is always available and works diligently to resolve any issues that arise, providing a high level of attentiveness and care. The initial setup of ReadyTech was very easy, which contributed to a smooth transition from another training platform. I am extremely likely to recommend ReadyTech to others, as it has been a dependable solution for our team. Review collected by and hosted on G2.com.

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I use ReadyTech for lab and virtual room provisioning for instructor-led software trainings. I like that it is super simple and quick to use. It has both the virtual room and lab in one place which is convenient. The integration with our Learning Management System is quite quick; as soon as a class is scheduled in the LMS, it appears in ReadyTech within minutes. I also found the initial setup to be quite easy. Review collected by and hosted on G2.com.

Sometimes there are glitches with the synchronization between the LMS and ReadyTech, and some participants' data is not flowing. Review collected by and hosted on G2.com.

1) Excellent 24x7 support. My team operates a global training organization and have had occasion to contact ReadyTech 24x7. We always get the same professional support whenever we call.

2) Flexitility. ReadyTech allows us to scale instructor-led class sizes from 1-dozens of students.We are able to schedule classes and have lab environments ready for us at the start of class, however if there are no-show students, we can release unused lab environments.

3) Performance. Our students are located world-wide. Self-paced class lab environments launch from data centers based on the location of the student. This allows them to get optimal performance. Review collected by and hosted on G2.com.

Cloning (copying images) and deployment of images takes a bit of time. Review collected by and hosted on G2.com.

The Axis tool is very thorough with great features including showing your screen from the secure window with others (no more need to get files onto their host computer). Their technical support is among the best I have ever experienced. Their interface is (Class Manager) is a great way of keeping an eye out to help students and see their 'virtual expressions' when body language (in person) is not available. Review collected by and hosted on G2.com.

There is little to dislike. We have had issues with customers getting into ReadyTech but that is almost always on the customer and their firewalls or other security protocols (whether the customer is aware or not). The ReadyTech support team is very quick to help and troubleshoot issues as they are a chat away. Review collected by and hosted on G2.com.

I like the ease of use of ReadyTech. I also enjoy the reports generated, as they work especially well. Review collected by and hosted on G2.com.

perhaps a renovation in the view of the lobby and the classroom, to look more modern or more friendly Review collected by and hosted on G2.com.

Ease of use. It's very quick and easy to set a class up for the week. Review collected by and hosted on G2.com.

The reliability of the services isn't perfect, so if this could be improved it would be greatly appreciated. Review collected by and hosted on G2.com.

The remote view of all seats is an extremely valuable feature for managing remote courses. It allows our trainers to easily monitor participants' progress and provide timely assistance when needed, creating a more interactive and supportive learning environment. Our customers and trainers greatly appreciate the enhanced oversight and seamless communication this feature enables Review collected by and hosted on G2.com.

The RT tools are installed during the VM initialization process and cannot be managed manually afterward. This limitation poses a challenge for me during troubleshooting or when copying VMs, as it restricts flexibility in handling potential issues or making necessary adjustments Review collected by and hosted on G2.com.

While I'm impressed to see how much investment Readytech puts back into their product releasing new features and tools that make meeting the learning needs of my customers easier, I have to say the best thing about RT is their approach to Customer Success. They go out of their way to help, offer solutions and ensure you have what you need. Review collected by and hosted on G2.com.

My company is global with market specific cost/pricing. Would be nice to see a similar approach at RT. Review collected by and hosted on G2.com.

Having used ReadyTech across two different companies—both on Axis and the hosted version—I’ve found the platform to be intuitive, user-friendly, and generally very reliable. One of the biggest strengths is the quality of their support team. Any time an issue arises, they’re quick to respond and incredibly helpful. A special shout out to our new account manager, who’s been consistently responsive, approachable, and willing to go the extra mile—no question is ever too much trouble. Review collected by and hosted on G2.com.

There are occasional technical hiccups, particularly with audio/video connectivity and screen sharing lag. However, the silver lining is that their support team is always willing to jump on a call and help resolve any issues quickly. Review collected by and hosted on G2.com.