# TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,946 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users value the **ease of use** of TeamViewer, appreciating its simple interface and flexible features for remote connections. (518 reviews) - Users appreciate the **ease of use** in TeamViewer, citing its reliable connections and intuitive interface for remote access. (428 reviews) - Users find TeamViewer's **ease of use** invaluable for stable remote connections and effective technical support. (343 reviews) - Users appreciate the **easy access** TeamViewer provides for remote control and technical support across devices. (278 reviews) - Users highlight TeamViewer's **effective remote access** for meetings and collaboration, making it a top choice for teamwork. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, impacting usability and performance, especially on slower networks. (181 reviews) - Users frequently experience **connectivity issues** with TeamViewer, leading to frustrating and unreliable sessions. (147 reviews) - Users find TeamViewer's pricing to be **expensive** , especially for commercial use compared to alternative solutions. (138 reviews) - Users often experience **slow performance** during screensharing, especially with weak internet connections affecting usability. (134 reviews) - Users report **remote access issues** with TeamViewer, including connection difficulties and confusing control panel setups. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. TeamViewer Makes Remote Support Easy and Smooth **Rating:** 4.5/5.0 stars **Reviewed by:** Nidumollu L. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** What I like most about TeamViewer is how easy it is to use without feeling overly complicated. I’ve used it for helping friends and family fix issues on their computers, and the connection process is usually quick and smooth. The interface is simple enough that even people who aren’t very tech-savvy can follow along. **What do you dislike about TeamViewer?** One thing I dislike about TeamViewer is that the pricing for premium plans also feels a bit expensive for individual users or small teams. Another downside is that performance can occasionally lag on slower internet connections, especially during high-quality screen sharing or large file transfers. There are also times when updates or security prompts interrupt quick access, which can be frustrating when you need fast remote support. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps solve the problem of providing fast and reliable remote access and technical support without needing to be physically present. It allows me to troubleshoot issues, guide users, transfer files, and access devices from anywhere, which saves a lot of time and effort compared to explaining solutions over calls or messages. The biggest benefit is reduced downtime and improved productivity, since problems can be fixed quickly in real time and work can continue smoothly even when devices or team members are in different locations. **Official Response from Valeria Di Prisco:** > Hello Nidumollu, Thank you for sharing such a detailed and thoughtful review. We truly appreciate it! It’s great to hear that TeamViewer’s ease of use and simple interface make it accessible for everyone, even when supporting friends and family. We’re glad the connection process is seamless and enables you to deliver quick, hassle-free support while keeping everything running efficiently across locations. We also appreciate your honest feedback on pricing. We understand that affordability is an important factor, especially for individuals and small teams, and your input is valuable as we continue refining our plans to meet different needs better. Regarding the occasional lag and interruptions, you mentioned, we understand how disruptive that can be—especially when timely support is critical. To help improve performance, we recommend ensuring both devices are running the latest version of TeamViewer from our website. Restarting the devices and, if possible, resetting the Wi‑Fi/router can also help stabilize the connection and reduce latency. We hope these tips will help you with future connections. Best, Valeria/TeamViewer ### 2. Simple and Reliable, but Getting Too Expensive **Rating:** 4.5/5.0 stars **Reviewed by:** shresth k. | data analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2026 **What do you like best about TeamViewer?** What I like best about TeamViewer is that it usually just works without turning setup into an IT project. You send someone an ID and password, connect, and you're in. That simplicity is honestly the main reason it became so popular in the first place. Even non-technical people can figure it out in a few minutes. I also think its cross platform support is genuinely strong. Windows, Mac, android it handles mixed-device environments better than a lot of competitors. For remote support, especially helping family members or clients, that matters more than flashy features. I wouldn't pretend its perfect. A lot of users complain about pricing becoming aggressive over the years, random commercial use detected warnings, and occasional lag or connection drops. Those criticisms seem pretty consistent across reviews and Reddit discussions. **What do you dislike about TeamViewer?** What I dislike most about TeamViewer is its pricing and licensing system. The software itself is easy to use, but the constant subscription push and random “commercial use detected” flags can make the experience frustrating, especially for personal users. Performance can also feel inconsistent at times, with occasional lag or connection drops during remote sessions. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of remote access and technical support without needing physical access to a device. Instead of traveling or explaining fixes over a phone call, I can instantly connect to another computer, troubleshoot issues, transfer files, or access my own system from anywhere. That saves a lot of time and makes remote work and support far more practical. It also helps when working across different devices and locations. I can access files, software, or systems remotely without depending on complicated vpn setups, which makes work more flexible and efficient. **Official Response from Valeria Di Prisco:** > Hello Shresth, Thank you for taking the time to share such a detailed and thoughtful review. It is great to hear that you value the simplicity of connecting, the ease of use for non-technical users, and the strong cross-platform support. Being able to quickly access devices and provide remote help without complex setup is exactly what we aim to deliver, especially across different systems and locations. We also understand your concerns regarding pricing, performance consistency, and the limitations you mentioned. Sometimes, TeamViewer may mistakenly flag personal use as commercial. We apologize for the inconvenience. You can learn more here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ If needed, you can request an ID reset here (please include all IDs): https://www.teamviewer.com/reset For performance issues like lag or drops, please ensure both devices are updated to the latest version, then try restarting them and your WiFi router. Thank you again for your balanced perspective and for using TeamViewer to support your remote access needs. Best regards, Valeria/TeamViewer ### 3. Best Remote control & File Sharing App **Rating:** 4.0/5.0 stars **Reviewed by:** Mayank G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about TeamViewer?** TeamViewer is the best app for remote desktop connections. Just share TeamViewer ID and password of the person you want to take control of pc. That's it. The best part is that it keeps changing your password whenever you close and start the application, so the security is also maintained, or else anyone can connect to your pc any time. Also, in their new update, you can copy and paste data directly from 1 pc to another. **What do you dislike about TeamViewer?** A few security issues were present, but TeamViewer solved them by generating or refreshing passwords at set intervals, so now your password changes at regular intervals. Costs are high after the free plan; the free plan allows only 3 devices to be remotely controlled after logging in. **What problems is TeamViewer solving and how is that benefiting you?** We just need to sign in from 1 account on all our devices having team viewer application, then we can directly connect remote desktop without any id and password, but in the free plan, only 3 devices can be connected. **Official Response from Valeria Di Prisco:** > Hello Mayank, Thank you for sharing your experience with TeamViewer. We’re happy to hear that you find TeamViewer easy to use and reliable for remote desktop connections. It’s great that features like ID-based access, automatic password changes, and secure copy‑paste between devices are working well for you. We also appreciate your feedback regarding past security concerns and pricing. Security is a top priority for us, and we’re pleased that improvements, such as regularly rotated passwords, have helped address those concerns. Your comments on the free plan and device limits are well noted. Feedback like this helps us better understand how users experience our plans and where we can continue to improve. Best regards, Valeria/TeamViewer ### 4. Fast, Smooth Remote Access That Makes Helping Friends Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian B. | Unemployed, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** I like the ability to be on my friend's computer without having to actually be there. I like the remote ability to log in and do what I need to do to help them. Logging in with the ID and password is easy enough. It fast and smooth. I like the ability to turn the desktop background on or off. Have not used the paid subscription, as I only use the free version. I also have not needed to use the support part of the software either. And as far as I'm aware, there's no AI / Intelligence in TeamViewer. **What do you dislike about TeamViewer?** Transferring files can be tedious, depending on how many and how large the files are. And if you're using a software like Teams, Zoom, or Battlenet to talk to the person on the other end, it causing an echo making it hard to talk. They don't hear it, but you do. **What problems is TeamViewer solving and how is that benefiting you?** None known. **Official Response from Valeria Di Prisco:** > Hello Adrian, Thank you so much for your review and for sharing your experience. Glad to hear TeamViewer makes it easy and smooth for you to help friends remotely. We understand how frustrating audio echo can be when you’re already using tools like Teams, Zoom, or Battle.net for calls. This usually happens because audio is enabled in both applications. To avoid this, you can disable audio in TeamViewer by going to Settings → Advanced → Remote Control and turning off “Play computer sounds and music” and Voice over IP, if enabled. That way, you can keep using your preferred app for talking while TeamViewer handles only the remote control, eliminating echo and improving collaboration. We hope this tip will be helpful in your next connections. Have a nice day! Valeria/TeamViewer ### 5. Efficient Remote Access with Minor Connectivity Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Philip F. | Mr, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about TeamViewer?** I use TeamViewer for remote desktop access, troubleshooting computers, file transfers, and support from anywhere without being present at the device. I like how fast TeamViewer connects and handles remote control with low lag, which lets me troubleshoot in real time, diagnose issues instantly, and guide users smoothly. Their response time to give feedback and solve problems is quick, making remote support feel like in-person help. The setup was straightforward; we just installed the client, logged into the account, and assigned devices. The interface is clear, and deploying it across Windows, Mac, and mobile took under an hour with minimal training needed. TeamViewer's better cross-platform support, faster connections, and more stable unattended access were the reasons we switched from AnyDesk and Chrome Remote Desktop. **What do you dislike about TeamViewer?** Occasional connection drops, slower performance on weak networks, and pricing for commercial use can be high. Mobile control and file transfer features could also be more intuitive and reliable. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and troubleshooting. It solves cross-platform support issues, lets me access unattended devices, and offers fast connections with low lag, making remote support seamless and reducing downtime. ### 6. Essential Tool for Remote IT Support **Rating:** 4.5/5.0 stars **Reviewed by:** Berk H. | IT Service Desk Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** I like TeamViewer's unattended access capability and cross-platform fluid performance. Being able to securely connect to servers or workstations without needing an end-user to accept the connection saves us massive time. Plus, the connection remains stable and fast even under low bandwidth, which is critical for global enterprise support. Deployment across the enterprise was seamless thanks to the MSI package, which allowed us to quietly install and configure it on thousands of endpoints simultaneously using our endpoint management tools. Also, TeamViewer offers much better centralized management, stronger security features, and superior stability for global enterprise support. **What do you dislike about TeamViewer?** The main areas for improvement are the high licensing costs for large enterprises and occasional version mismatch issues. Sometimes, if a remote client is running an older version of TeamViewer, the connection fails or forces a slow update process, which delays urgent troubleshooting. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to eliminate geographical barriers and reduce downtime. It supports global users instantly, cuts travel costs, and solves technical issues quickly with fast unattended access and secure file transfers. ### 7. Best on the market. Best support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** TeamViewer is, in my opinion, the best remote support product on the market. It is very reliable, easy to use, and works across different devices and environments without unnecessary complexity. The connection quality is stable, the interface is clear, and it saves a lot of time in daily IT support work. I also really appreciate the fast and professional support. For the value and functionality TeamViewer provides, the pricing is fair and reasonable. **What do you dislike about TeamViewer?** There is honestly not much I dislike about TeamViewer. The product works very well and covers our needs in a professional way. If I had to mention something, it would only be that some advanced settings and licensing options can sometimes feel a bit complex at first. However, this is not a major issue, because the product itself is very strong and the support team is helpful and responsive when questions come up. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves many of the daily challenges related to remote IT support, device management, and fast troubleshooting. It allows us to securely access systems from anywhere, support employees remotely, and resolve technical issues immediately without needing to be physically on-site. This saves a significant amount of time and improves operational efficiency. It is especially beneficial for supporting users in different locations, handling urgent incidents quickly, and maintaining business continuity. The platform is reliable, easy to deploy, and works consistently across different operating systems and devices. Because of this, our support processes are faster, more professional, and less stressful for both IT staff and end users. **Official Response from Ying Qin:** > Hello, Thank you for your thoughtful review and kind words about TeamViewer. We are glad to hear that our solution is helping you provide efficient, reliable remote support and streamline your daily IT workflows. We also appreciate your feedback on the complexity of certain advanced features and licensing options. Insights like yours are important in helping us further improve the user experience. Thank you again for your feedback and continued trust in TeamViewer. Best, Ying/TeamViewer ### 8. Effortless Remote Access, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Nisha Y. | Bank Teller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** I love TeamViewer because it provides easy, reliable remote access. It’s very flexible and saves me a lot of time, and the initial setup was straightforward as well. **What do you dislike about TeamViewer?** Many TeamViewer users complain about the high pricing, occasional lag during remote sessions, and frequent “commercial use suspected” warnings that can end up restricting personal accounts. Some also describe the software as resource-heavy, and they dislike the frequent updates as well as compatibility issues between different versions. Although TeamViewer is generally reliable, users sometimes report random disconnections or slow file transfers. There are also lingering concerns tied to past security incidents, even though the company has strengthened its security measures over time. Because of these drawbacks, some users prefer alternatives such as AnyDesk or RustDesk for a simpler or more affordable remote-access option. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote desktop access and troubleshooting when I can’t be physically present. It’s easy to use, reliable, and flexible, and it saves me a lot of time when I need to help someone quickly. **Official Response from Ying Qin:** > Hi Nisha, Thank you for your thoughtful and detailed review! We’re glad to hear that TeamViewer helps you save time and provides reliable, flexible remote access. That’s exactly what we aim to deliver. We also appreciate you sharing these broader concerns around performance, pricing, and account restrictions. Feedback like this is important to us as we continuously work to improve both the product experience and transparency. If you ever run into specific issues such as lag, disconnections, or account warnings, our TeamViewer Community at https://community.teamviewer.com/ would be happy to take a closer look and support you. Thanks again for your insights and for using TeamViewer! Best regards, Ying/TeamViewer ### 9. Unmatchable Cross-Platform Remote Utility, but UI Needs Work **Rating:** 4.5/5.0 stars **Reviewed by:** Pradip W. | Sr Quality Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** I really appreciate the secure unattended access TeamViewer offers, allowing me to log into remote, isolated test beds or automated infrastructure without needing someone else to accept the connection, all supported by strong security. The low-latency performance is another standout feature; even when working with heavy, resource-intensive software setups, the screen responsiveness remains incredibly smooth with no lag, which is essential for real-time debugging. Additionally, TeamViewer's flawless cross-platform agility is impressive, effortlessly bridging the gap between Windows, Linux, and mobile systems, turning a fragmented network of physical devices into a unified workspace. The initial setup was extremely easy and intuitive, requiring almost zero configuration to get started. **What do you dislike about TeamViewer?** Cluttered and Fragmented New UI: The recent overhaul of the user interface (the "New TeamViewer" design) has made navigation unnecessarily complex. Finding advanced settings, managing specific device properties, or adjusting connection configurations now requires digging through hidden menus compared to the clean, straightforward classic layout. On older laptops or systems with limited RAM, the full TeamViewer client can be a resource hog. It occasionally causes minor system lag or high CPU usage during active, high-resolution remote sessions. **What problems is TeamViewer solving and how is that benefiting you?** As a Senior Quality Lead, TeamViewer solves bottlenecks in defect resolution and environment management. It enables instant remote debugging, provides secure access to test labs, allows cross-platform control, and assists in critical release decisions with real-time team collaboration. **Official Response from Valeria Di Prisco:** > Hi there, Thank you for taking the time to share such a detailed and insightful review. It’s great to see how well unattended access supports your workflow, especially in isolated or automated setups, and the added security clearly gives that extra peace of mind. The smooth, low‑latency performance you mention is also a big win—having that level of responsiveness makes real-time debugging so much more efficient. The cross‑platform flexibility you highlighted is another strong point, bringing everything together seamlessly across devices. And its always a plus when the setup is quick and intuitive from the start. We also understand your concerns about the new interface and the impact on navigation, as well as the resource usage on older systems. Adjusting to changes can be challenging, especially when you rely on efficiency in your daily work. To help make the transition easier, we invite you to explore this guide for the new interface, which covers navigation and key features: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you again for your thoughtful and balanced feedback. Best regards, Valeria/TeamViewer ### 10. Effortless Remote Access with Robust Control **Rating:** 5.0/5.0 stars **Reviewed by:** Rishabh S. | SDE, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** I use TeamViewer primarily to install software on different clients' systems and to share coding experiences with other developers. I like that TeamViewer is easy to install and isn't very buggy. It's really simple to connect with anyone around the globe. A standout feature for me is the ability to not only connect but also control other people's screens. This control feature was especially important for us; it's the reason we switched from Google Meet to TeamViewer, as Google Meet didn't have this capability. Additionally, I found the initial setup of TeamViewer very easy, I would rate it a 10 out of 10. **What do you dislike about TeamViewer?** Maybe it could start working on low network areas also. I know it's tough, but maybe the team can try. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to install software for different clients and share coding experiences with developers. It helps me work remotely in hybrid and work-from-home settings, especially during COVID times. **Official Response from Valeria Di Prisco:** > Hello Rishabh, Thank you for taking the time to share such a detailed experience. It is great to hear that TeamViewer supports your work effectively, from installing software on client systems to collaborating with other developers. We are especially glad that the remote control capability and the ease of setup made a positive difference for you. We also understand your point about performance in low network areas. We know how important it is to stay connected consistently, especially when working remotely or supporting others, and we appreciate you highlighting this challenge. Thank you again for your thoughtful and balanced feedback and for trusting TeamViewer in your daily work. Best, Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews/teamviewer-review-4836640?section=pricing&secure%5Bexpires_at%5D=2026-05-26+04%3A35%3A53+-0500&secure%5Bsession_id%5D=f9a6638f-bc0e-4073-89f3-8cc0c1b05d5d&secure%5Btoken%5D=303940f0337228a507258ce630b69e860016a43ce7c66aa3a73e5976b3f9ff17&format=llm_user) ## TeamViewer Integrations - 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Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,263 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,121 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (459 reviews)