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I really appreciate TeamViewer, especially for its reliability and ease of use. However, for people less comfortable with computers, the tool can sometimes seem intimidating. It is therefore important to support users and clearly explain how it works. The main difficulty often comes from a lack of understanding of the software's purpose, which can create a mistaken impression that access is permanent. Review collected by and hosted on G2.com.
For people who are not very familiar with computers, installation and getting started can be a challenge. Clear guidance and some additional explanations are sometimes necessary for the experience to be fully positive. Review collected by and hosted on G2.com.
Hello David,
Thank you for your positive comment, even if sometimes it can be a bit confusing for people who don't know about computers.
Therefore, we take the opportunity to invite you to click on the following link, where you will find a guide that can help you with those friends and family who need some guidance:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a nice day!
Valeria/TeamViewer
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It is a software that I have used for over 10 years with satisfaction but with a disastrous commercial policy! Review collected by and hosted on G2.com.
No respect for their client. No respect for their commitments. No respect for the perpetual license acquired when it was very useful for them to develop and completely disregarded today. Review collected by and hosted on G2.com.
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TeamViewer is a platform which works like anydesk. It help us in sharing screens and contents with our clients and employees working all over the world. This is the platform also enable us to get access to the devices along with screens of our newly hired teams that needs training and our clients that needs support during the service booking. Review collected by and hosted on G2.com.
The main challenge that I faced while working on TeamViewer is that the software starts lagging when there is weak internet connection so if you want to work on it regularly then always try to access it from a strong internet availability area and go for its premium plan because free plan is has very limited features Review collected by and hosted on G2.com.
Hello Mukesh,
Thank you for taking the time to share such a detailed review. It’s clear that TeamViewer plays an important role in how your organization collaborates and supports people across different locations. Being able to share screens, guide new team members through training, and assist clients during service bookings — all from anywhere — is exactly the kind of global flexibility TeamViewer is built to provide.
Your point about performance on weak internet connections is completely understandable. Remote tools rely heavily on network stability, and your feedback underscores the importance of connection quality for a seamless experience. Noting the limitations of the free plan is also helpful input.
It’s great to hear that TeamViewer helps your team troubleshoot IT issues in remote areas and makes client demos easier thanks to its straightforward interface. That kind of accessibility and reach enables teams to stay connected and productive, no matter where they are.
We appreciate you sharing your insights and experience with TeamViewer!
Best,
Ying/TeamViewer
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TeamViewer is extremely reliable for remote support and desktop access. It allows me to quickly connect to devices anywhere in the world, making troubleshooting and maintenance fast and efficient. Its cross-platform support and security features are excellent, and the interface is intuitive for both administrators and end users. Review collected by and hosted on G2.com.
Licensing costs can be high for larger teams or enterprise usage, and sometimes connection speeds are affected by low bandwidth or network restrictions. Additionally, advanced features may require extra configuration, which can be confusing for new users. Review collected by and hosted on G2.com.
Hello Issaoui,
Thanks for sharing such a detailed review!
We’re glad to hear that you value one of TeamViewer’s core strengths: its fast, secure, and reliable remote access from anywhere in the world. Being able to connect instantly—across any platform—significantly streamlines troubleshooting and support.
The strong security and end‑to‑end encryption are huge wins—especially when you're handling sensitive data or supporting teams across multiple locations.
We take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting information so that you can help and share with new users:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a nice day!
Valeria/TeamViewer
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I mainly use TeamViewer to remotely access my work computer and to help others troubleshoot tech issues. What I like most is how easy it is to connect and get things done quickly. The setup is straightforward, the connection is usually stable, and it saves a lot of time compared to trying to explain technical steps over the phone. The straightforward setup means I can get connected quickly without spending time configuring complicated settings. When I need to help someone, it is usually ready in minutes, and I can connect using my work tablet, and it works great. I needed more advanced features and a more robust support solution, which is why I switched from AnyDesk to TeamViewer. Overall, it is reliable, easy to use, and offers strong remote support features. Review collected by and hosted on G2.com.
One area for improvement is the pricing structure. I had to purchase an additional add-on to support mobile users, which wasn't very clear upfront. The pricing tiers could be simpler and more transparent. Some important features require add-ons, which is not always clear upfront. Clearer feature breakdowns and more flexible options for smaller teams would improve the overall experience. Review collected by and hosted on G2.com.
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One of the reasons why I like this remote access and monitoring solution is the incredible performance of its features.
Secondly, I like TeamViewer's extensive compatibility with iOS, Android, Windows, Linux, macOS and many more, which makes it a powerful solution.
Moreover, this remote access and monitoring system is easy to set up because all its features are easy to comprehend.
TeamViewer is a secure computer remote access solution that offers end-to-end encryption to keep unauthorized intruders away.
It is a versatile, scalable and easy to implement remote access and monitoring solution that improves productivity in our company. Review collected by and hosted on G2.com.
Everything about TeamViewer, including its features, works amazingly well for us. Therefore, I would be unfair if I complain about TeamViewer. Review collected by and hosted on G2.com.
Hello Dorcas,
Thank you so much for sharing your experience and for such a positive review.
We're thrilled to hear how well TeamViewer’s performance, cross‑platform compatibility, and easy setup support your daily workflows. Knowing that our end‑to‑end encryption and scalable remote access solutions help boost productivity in your company really means a lot to us.
Thank you again for your support.
Wishing you a great day!
Valeria/TeamViewer
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I have been using Teamviewer now from 3-4 years. It always comes in use during the meetings with clients to share the screen and also remotely accessing their system time to time for the work. It is very easy to use and very helpful in office use. Review collected by and hosted on G2.com.
Only thing i not like about teamviewer is its connection sometime lags and did not provide stable connection. Review collected by and hosted on G2.com.
Hello Khushis,
Thank you for your review and for sharing your experience with us.
Regarding your comment about the connection issues, we suggest ensuring that both sides have the latest version of TeamViewer available on our website.
If this is the case, a resetting of the devices and, if it´s possible, resetting also the WiFi, could solve the issue.
Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Best regards,
Valeria/TeamViewer
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I like TeamViewer's reliability and ease of use as it allows for quick setup and stable connections. Its strong security and cross-platform support make remote support and administration efficient. I also appreciate its fast connection setup and reliable performance on low bandwidth, which is great for IT support and remote operations. TeamViewer's unattended access, session recording, and simple device management are very practical, and the initial setup is simple, requiring minimal configuration for basic remote access. Review collected by and hosted on G2.com.
TeamViewer can be expensive at scale, license detection can be aggressive, and performance may drop on unstable networks. More transparent pricing and lighter clients would improve the experience. Pricing scales quickly as teams grow, and license detection can flag legitimate use as commercial, causing unexpected blocks. Clearer usage thresholds, fairer mid-tier plans, and less aggressive detection logic would make it more predictable and business-friendly. Review collected by and hosted on G2.com.
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I have been using TeamViewer and other paid and free tools. Bur believe me the TeamViewer is ultimate tools for remote support, ease of use to provide support and moreover the product is secure. I use almost everyday to provide support to team and the customers. Their customer support is top notch. Easy to use install and use the product and way to go. Review collected by and hosted on G2.com.
There is nothing to dislike about the TeamViewer Review collected by and hosted on G2.com.
Hello Shreeram,
Thanks for sharing such a positive and detailed review. It’s great to hear how well TeamViewer fits into your daily workflow. Its ease of use, strong security, and reliable remote‑support capabilities are exactly what make TeamViewer such a trusted tool for both teams and customers. Knowing that you can install it quickly, connect with a simple ID, and rely on top‑notch customer service really reinforces its value. Feedback like yours highlights why TeamViewer continues to stand out as a dependable, all‑in‑one remote‑support platform.
Best,
Ying/TeamViewer
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TeamViewer is easy to set up and requires no complex configuration, which makes getting started quick and simple. Its smooth integration with different devices and operating systems allows me to switch between desktop and mobile platforms without any hassle. I use it frequently and I also appreciate its reliability for my daily support tasks, as it consistently remains stable and dependable. Review collected by and hosted on G2.com.
Customer support can sometimes be slow, particularly when I have urgent questions about licensing or connectivity. Additionally, integration with some enterprise tools seems limited, which occasionally forces me to find workarounds. Nevertheless, the straightforward implementation process and consistent reliability continue to make this a valuable tool. Review collected by and hosted on G2.com.
Hello Goutam,
Thank you for your rating and for sharing your thoughtful feedback!
We're really glad to hear that TeamViewer’s ease of setup, cross-platform compatibility, and reliability have positively impacted your daily support tasks, keeping you productive and connected!
We also appreciate your honesty regarding the areas where we can improve.
Thank you again for your support.
All the best,
Valeria/TeamViewer
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Pricing provided by TeamViewer.