---
title: TeamViewer Reviews
meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 4054 reviews by the users' company size, role or industry
  to find out how TeamViewer works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 4054
  scale: '5'
date_modified: '2026-07-26'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# TeamViewer Reviews
**Vendor:** TeamViewer  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 4,054
## About TeamViewer
TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.



## TeamViewer Pros & Cons
**What users like:**

- Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews)
- Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews)
- Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews)
- Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews)
- Users find TeamViewer&#39;s **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews)
- Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews)
- Reliability (262 reviews)
- File Transfer (165 reviews)
- Access Ease (161 reviews)
- Easy Setup (155 reviews)

**What users dislike:**

- Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews)
- Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews)
- Users find TeamViewer&#39;s pricing to be **quite steep** , especially when considered against its competitors&#39; offerings. (138 reviews)
- Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews)
- Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews)
- Missing Features (91 reviews)
- Poor Connectivity (87 reviews)
- Limited Features (82 reviews)
- Slow Loading (81 reviews)
- Not User-Friendly (72 reviews)

## TeamViewer Reviews
  ### 1. A pleasure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** May 13, 2026

**What do you like best about TeamViewer?**

the support over the phone has been superb

**What do you dislike about TeamViewer?**

Nothing, It serves a great purpose. Thats all

**What problems is TeamViewer solving and how is that benefiting you?**

Always connection problems

**Official Response from Valeria Di Prisco:**

> Hi user, 

Thank you for your rating and for sharing your feedback.

It is great to hear that your experience with our phone support has been superb. Providing attentive and effective assistance is very important to us.

Thank you again for your input and for using TeamViewer.

Best regards,

Valeria/TeamViewer

  ### 2. TeamViewer Makes Remote Access Quick, Secure, and Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about TeamViewer?**

What I like most about TeamViewer is its ease of use. It allows quick and secure remote access across different devices without complicated setup

**What do you dislike about TeamViewer?**

What I dislike about TeamViewer is that it can be expensive for commercial use

**What problems is TeamViewer solving and how is that benefiting you?**

TeamViewer solves the problem of accessing and controlling devices remotely. It benefits me by saving time, allowing me to work from anywhere, and easily help others without being physically present

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for your review! 

We’re happy to hear that you appreciate TeamViewer’s ease of use and the ability to connect securely across devices without complicated setup.

We understand your concern regarding pricing for commercial use; however, we would like to invite you to contact our sales team just to have a conversation and evaluate licensing options. 

Contact details: https://www.teamviewer.com/es/global/contact-sales/

All the best,

Valeria/TeamViewer

  ### 3. Best-in-Class Remote Connectivity with Excellent Stability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about TeamViewer?**

Best solution for remote connectivity. With very good stablility. And any person from global can so troubleshooting

**What do you dislike about TeamViewer?**

May be the cost can be lowered or some more options like good package can be given with less cost

**What problems is TeamViewer solving and how is that benefiting you?**

As mentioned earlier any person from global can connect so travelling time and cost reduces for troubleshooting and also help to deliver the project on time

**Official Response from Valeria Di Prisco:**

> Hello user,

Thank you for your review of TeamViewer! 

We’re glad to hear that you see it as a stable and reliable solution for global remote connectivity. 

Enabling seamless troubleshooting from anywhere is one of TeamViewer’s core strengths, and it’s great to know this has helped reduce travel time and costs while supporting on-time project delivery.

We also appreciate your feedback regarding pricing. We understand that cost is an important consideration, and your input helps us continually evaluate our packages and offerings to better meet different customer needs.

All the best,

Valeria/TeamViewer

  ### 4. Super handy for remote support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2025

**What do you like best about TeamViewer?**

I really like how easy it is to set up and start using TeamViewer. Even if the other person isn’t tech-savvy, they can usually get it running without much trouble. It’s reliable for remote support, works on almost any device, and the screen quality is usually pretty smooth. I also find the file transfer option really convenient.

**What do you dislike about TeamViewer?**

The paid plans are more tailored for professional use, which makes sense given the advanced features and security it offers. The free version does its job well for personal use, but sometimes it can be a bit strict about detecting commercial activity. Performance depends on internet speed, so with a strong connection, the experience is excellent.

**What problems is TeamViewer solving and how is that benefiting you?**

TeamViewer makes it easy to access and control devices remotely, which saves me a lot of time when helping someone with technical issues. I don’t need to be physically present to troubleshoot, transfer files, or manage a system—it all happens securely online. This has been especially helpful for providing quick support to colleagues and family, and it reduces downtime since problems can be fixed instantly from anywhere.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user, 

Thank you very much for your positive review.

Regarding the commercial use mentioned in your post, sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/

However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset 

Note: Do not forget to add all the IDs to the form (local and remote side IDs).

Best regards, 

Valeria/TeamViewer 

  ### 5. Competence was great, friendly service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice

**Reviewed Date:** April 29, 2026

**What do you like best about TeamViewer?**

helping to be connected in traveling worldwide

**What do you dislike about TeamViewer?**

I never had problems in using TV till now

**What problems is TeamViewer solving and how is that benefiting you?**

Was always loosing Connection when I restarted Computer

**Official Response from Ying Qin:**

> Hello TeamViewer user, 
Thanks for your thoughtful review. It’s great to know that TeamViewer has supported you well during your travels and that your experience with our product was positive. Your input is important to us, and we appreciate your support.
Best,
Ying/TeamViewer

  ### 6. Fantastic product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals

**Reviewed Date:** May 14, 2026

**What do you like best about TeamViewer?**

Security and ease of use. We use it for remote users and support.

**What do you dislike about TeamViewer?**

TeamViewer meeting addon to Outlook stopped working as it should after Windows update on 5/13/2026 after restart.  Outlook stopped addon as it was slowing the application down.
I can't think of any other problems or dislikes recently.

**What problems is TeamViewer solving and how is that benefiting you?**

Remote users and support.

**Official Response from Ying Qin:**

> Hi there,
Thank you for your feedback! We’re glad to hear things are working well for you. If you ever need tips, guidance, or have suggestions to make your experience even better, feel free to visit the TeamViewer Community: https://community.teamviewer.com
We appreciate you being with us!
Best,
Ying/TeamViewer

  ### 7. High system availability and fast support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices

**Reviewed Date:** June 23, 2026

**What do you like best about TeamViewer?**

The straightforward way to connect remotely.

**What do you dislike about TeamViewer?**

Some of our customers (critical infrastructure in clinics) fundamentally reject the use of Teamviewer because it does not seem secure enough to them.

**What problems is TeamViewer solving and how is that benefiting you?**

Without TeamViewer, remote support would be significantly more complicated.

**Official Response from Ying Qin:**

> Hi There, 
Thank you for your feedback. We are glad to hear that TeamViewer provides reliable access and fast support for your remote work.
We understand that security is an important consideration, especially in sensitive environments, and we appreciate you sharing this perspective.
Best,
Ying/TeamViewer

  ### 8. Best solution for remote access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security

**Reviewed Date:** February 24, 2026

**What do you like best about TeamViewer?**

The feature of easy remote access.

**What do you dislike about TeamViewer?**

The change from the old version to the new one, I confess, almost made me give up on TV, but I am adapting. However, what continues to upset me is the issue of devices added to favorites and my inability to migrate them.

**What problems is TeamViewer solving and how is that benefiting you?**

problems with physical mobility and agility in services

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for sharing your experience! 

It’s great to hear that the easy remote access in TeamViewer continues to support your daily needs, especially when it comes to improving mobility and service agility.

Regarding your comment about our new interface, we understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. 

We invite you to visit the link below, where you’ll find a comprehensive guide to the new UI, including a dedicated section on device management to help make your TeamViewer experience smoother and easier:
 https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ 

Wishing you a nice day!

Valeria/TeamViewer

  ### 9. Efficient Way to Reach My IT Team When Problems Arise

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about TeamViewer?**

I like it because of efficiency to connect with my IT team whenever there's a problem.

**What do you dislike about TeamViewer?**

I dislike it bec sometimes it's hard to connect

**What problems is TeamViewer solving and how is that benefiting you?**

Teamviewer is helping us to connect and help each other in the best possble way, as the other person can navigate my computer even rorm afar.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for your review.

It’s great to hear that TeamViewer is helping you stay connected with your IT team and making it easier to get support when issues come up. Being able to collaborate and resolve problems remotely is exactly what we aim to support, so it’s wonderful to know it’s benefiting your day-to-day work.

We’re sorry to hear that you sometimes experience difficulties when connecting. We understand how frustrating that can be, especially when you need quick assistance. If you’re open to it, we’d love for you to share a bit more about your setup and the issues you’re facing in our Community: https://community.teamviewer.com. There, you can connect with our experts and other users who may have faced similar challenges and can help troubleshoot or suggest improvements.

Thanks for your honest feedback, it really helps us continue to improve!

Best,

Valeria/TeamViewer

  ### 10. Teamviewer is the worst. Stay away.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Stanley B. | Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2026

**What do you like best about TeamViewer?**

Used to be a good product until they broke it.

**What do you dislike about TeamViewer?**

Company lied about perputual license. I paid for what Teamviewer called a "perpetual license". Turns out that there lifetime license ends when they decide that they no longer want to support it. Class action lawsuit anyone? There are free programs that do the same thing.

**What problems is TeamViewer solving and how is that benefiting you?**

None

**Official Response from Valeria Di Prisco:**

> Hello Stanley,

Thank you for reaching out about your TeamViewer license. We understand that changes like this may require some adjustment, and we truly appreciate your feedback and continued use of our product.

Over the years, we have continuously worked to improve our product in terms of security, performance, features, and more, in order to continue offering a high-quality product.

You can find full details about the end of support here:

https://community.teamviewer.com/English/discussion/141015/end-of-support-for-teamviewer-versions-11-and-12#latest

We recommend contacting our sales team to evaluate your requirements and the license that best suits you.

For contact sales: https://www.teamviewer.com/en/global/contact-sales/

All the best,

Valeria/TeamViewer

  ### 11. TeamViewer Makes Remote Access and File Transfer Easy and Reliable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about TeamViewer?**

What I like best about TeamViewer is its reliable remote access, easy setup, and easy file transfer... I can manage systems and work efficiently across devices.

**What do you dislike about TeamViewer?**

Sometimes it takes a long time to load, and the interface can feel unintuitive and a bit hard to navigate.

**What problems is TeamViewer solving and how is that benefiting you?**

I can access other devices remotely, although it can get a bit costly at times

**Official Response from Ying Qin:**

> Thanks for sharing your experience! We’re glad to hear TeamViewer helps you work efficiently with reliable remote access and easy file transfer across devices. We appreciate your feedback on load times, interface navigation, and pricing, and will pass this along as we continue improving the experience.
Best,
Ying/TeamViewer

  ### 12. We are quite satisfied that Team Viewer meets our requirements.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail

**Reviewed Date:** April 25, 2026

**What do you like best about TeamViewer?**

it is a part of our accountancy operation

**What do you dislike about TeamViewer?**

having to complete time consuming survey

**What problems is TeamViewer solving and how is that benefiting you?**

we dont have any problems relating to Team Viewerm function

**Official Response from Ying Qin:**

> Hi There, 
Thanks for sharing your experience! 
It’s great to know TeamViewer fits well into your workflow and is meeting your needs without any functional problems.
Best,
Ying/TeamViewer

  ### 13. All good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** July 19, 2026

**What do you like best about TeamViewer?**

Remote access with clients and staff etc

**What do you dislike about TeamViewer?**

Too expensive but Ok to use. This question is too long

**What problems is TeamViewer solving and how is that benefiting you?**

Support

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for sharing your feedback and for taking the time to leave a review. 

We're pleased to hear that TeamViewer helps you support clients and colleagues through reliable remote access and that our remote solution continues to provide value for your support activities.

We appreciate your comments about pricing.

Best regards,

Valeria/TeamViewer

  ### 14. meets the needs of the company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Dispute Resolution

**Reviewed Date:** May 06, 2026

**What do you like best about TeamViewer?**

speed in connection when access is necessary

**What do you dislike about TeamViewer?**

when a connection problem appears

**What problems is TeamViewer solving and how is that benefiting you?**

agility in my process

**Official Response from Ying Qin:**

> Hi there,
Thank you for your feedback. We are glad to hear that TeamViewer provides fast connections and helps streamline your processes.
We are sorry to hear that connection issues occur from time to time. Ensuring both devices are up to date can often help improve stability.
Best regards,
Your TeamViewer Team

  ### 15. last experience bad

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** April 21, 2026

**What do you like best about TeamViewer?**

software very stable and easy to use , good quality

**What do you dislike about TeamViewer?**

Long times for waiting responses and not clear

**What problems is TeamViewer solving and how is that benefiting you?**

find accounting of a client and repair

**Official Response from Ying Qin:**

> Hello TeamViewer user, 
Thank you for sharing your experience. We’re glad to hear you find the software stable, easy to use, and high quality. We also appreciate your feedback regarding response times and clarity, as we understand how important timely and clear communication is when supporting clients. Your input has been shared with our team as we continue working to improve the overall support experience.
Best,
Ying/TeamViewer

  ### 16. It works wonderfully in Windows environments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** March 14, 2026

**What do you like best about TeamViewer?**

Easy installation, easy maintenance of device lists.

**What do you dislike about TeamViewer?**

It works very poorly with connections to Android. You could almost say it doesn't work, it's not useful.

**What problems is TeamViewer solving and how is that benefiting you?**

I help solve anything on PCs and client servers as long as they have an internet connection.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for taking the time to share your feedback with us! 

We’re glad to hear that you find TeamViewer easy to install and that managing your device lists has been a smooth experience.

Regarding your comment related to Android connections, please check the link below for a list of the phone brands supported by TeamViewer:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/mobile/android/supported-manufacturers-for-remotely-controlling-android-devices/.

Internally, within the link, you will find other links with relevant information.

We invite you to join our TeamViewer Community (https://community.teamviewer.com) if you have any troubleshooting questions.

Best,

Valeria/TeamViewer

  ### 17. Outstanding product and company.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment

**Reviewed Date:** February 17, 2026

**What do you like best about TeamViewer?**

Easy of use, feature-set, flexibility. Easily the industry leader.

**What do you dislike about TeamViewer?**

None that I can think of. It's flexible enough to allow us to pick and choose how we use it.

**What problems is TeamViewer solving and how is that benefiting you?**

We have over 12000 devices and can remotely manage all of them from the same interface - that kind of consistent experience is, without a doubt unparalleld.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you so much for your rating!

It’s fantastic to hear how much you value TeamViewer’s ease of use, rich feature set, and overall flexibility. 

Managing over 12,000 devices from a single interface is truly impressive, and it’s a perfect example of where TeamViewer demonstrates its strength. It clearly makes a huge difference in operational efficiency.

We hope you will continue to enjoy TeamViewer's benefits.

All the best,

Valeria/TeamViewer

  ### 18. Not quite cheap, but worth its price.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering

**Reviewed Date:** July 08, 2026

**What do you like best about TeamViewer?**

Problem-free installation and application, reliable

**What do you dislike about TeamViewer?**

It is sometimes confusing because some things have to be done in the client and others in the web client.

**What problems is TeamViewer solving and how is that benefiting you?**

Cross-branch support for users

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for your rating and for sharing your feedback.

It is great to hear that you find TeamViewer reliable and easy to install and use. We are glad it helps you provide support to users across different branches efficiently.

We understand that it can sometimes be confusing when certain actions need to be completed in the client while others are handled in the Web Client. To help make navigation easier, we invite you to explore our knowledge base, where you can find guidance on the available interfaces and workflows: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

  ### 19. ?

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** June 23, 2026

**What do you like best about TeamViewer?**

Reliable remote control regardless of the connection.

**What do you dislike about TeamViewer?**

The multiple requests for validation by email, the endless CaptCha codes.

**What problems is TeamViewer solving and how is that benefiting you?**

Assistance to our users and also to our clients

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user, 

Thank you for your review.

It is great to hear that you find TeamViewer reliable for remote control and that it supports your work assisting users and clients effectively.

We understand that repeated email validations and CAPTCHA requests can be frustrating during regular use. These steps are in place to help protect accounts and maintain secure access, though we appreciate your feedback.

Best regards,

Valeria/TeamViewer

  ### 20. More Private Than Chrome Remote Desktop, but Pricey for Basic Remoting

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about TeamViewer?**

That is seems slightly more private than say, a chrome remote desktop in it's probability for scraping my data

**What do you dislike about TeamViewer?**

It costs too much, really. I mean its only remoting in. I could just user rdp

**What problems is TeamViewer solving and how is that benefiting you?**

its not really solving anything other than convenience

**Official Response from Ying Qin:**

> Hello there, 
Appreciate your honest review! It’s great to hear you trust TeamViewer’s privacy. We understand that pricing can feel high for simple remoting, and we’d love to help you get more value from your setup—feel free to connect with us in our Community: https://community.teamviewer.com.
Best,
Ying/TeamViewer

  ### 21. No more delays during onboarding!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raphael A. | Senior Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about TeamViewer?**

One thing I really enjoy about TeamViewer is its speed when I need to access another person’s computer. I am part of remote teams and rely on TeamViewer nearly every day to help fix their machines without having to talk things through in chat. Since it does not cause problems with our security software, I never find it difficult to get into someone’s computer. So, we spend much less time going over small computer issues again and again.

**What do you dislike about TeamViewer?**

What I don’t like about TeamViewer is that it sometimes requires machines to be on the same version. As soon as I’m using a newer version and the other person has an older one, we can’t start a session. There have been times when I needed to cancel my support calls as a result. When this occurs suddenly during my busiest times, it can completely mess up my schedule.

**What problems is TeamViewer solving and how is that benefiting you?**

TeamViewer has greatly helped us reduce the number of work interruptions. At one point, we lost a lot of time just because we were waiting for someone to come to a workstation for fast fixes. These days, I am able to log in at once and finish the job in a matter of minutes. That quick response has made peak times much easier to get through when pressure is high and time is limited. Having it is making our work as a group go more smoothly.

**Official Response from Valeria Di Prisco:**

> Hi Raphael,

Thank you for your review and for sharing your experience with us.

Happy to hear that TeamViewer helps you with your onboarding sessions.

Regarding the necessary software update, we understand your point. However, in September 2024, the migration of free users to the latest version of TeamViewer was announced in our community. For details, please click on the following link:
https://community.teamviewer.com/English/discussion/136920/get-started-with-teamviewer-remote#latest

Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

 

  ### 22. Very Reliable, with Powerful Client Lockout and Black Screen

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas F. | Tech Services Analyst II, Enterprise (> 1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about TeamViewer?**

Generally, very reliable and the ability to lock out client and show black screen.

**What do you dislike about TeamViewer?**

Our integration with Filewave is sometimes unreliable.

**What problems is TeamViewer solving and how is that benefiting you?**

Remote management and support of endpoints

**Official Response from Ying Qin:**

> Hi Thomas, 
Thanks for sharing your experience. It’s great to hear that TeamViewer’s reliability and feature, the black‑screen mode, is working well for you — it is designed to give technicians full control while keeping sessions secure and private. TeamViewer’s ability to manage and support endpoints remotely is exactly where it delivers the most value, giving you fast, secure access to devices without being on‑site.
Best,
Ying/TeamViewer

  ### 23. Very useful working outside office

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** June 16, 2026

**What do you like best about TeamViewer?**

The New UI it feels Premium to use like web app

**What do you dislike about TeamViewer?**

i dont know so far for me its very useful for working outside office

**What problems is TeamViewer solving and how is that benefiting you?**

About database management and other Company Concerns

**Official Response from Ying Qin:**

> Hi TeamViewer user,
Thanks for your review. We’re happy to hear that TeamViewer helps you stay productive outside the office and that you enjoy the new UI.
It’s great that you can rely on it for your daily work and company needs. We appreciate you sharing your feedback.
Best,
Ying/TeamViewer

  ### 24. Very easy for handling by the customers and also by myself

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** January 26, 2026

**What do you like best about TeamViewer?**

The handling was very easy to give support to our customers

**What do you dislike about TeamViewer?**

At the moment there are no point why we should dislike TeamViewer - we are very to use this product

**What problems is TeamViewer solving and how is that benefiting you?**

We are solving some software problem on our customer side when we are using the TeamViewer. So for us and our cutomers it's a win-win situation to give a very fast support.

**Official Response from Ying Qin:**

> Hi TeamViewer user, 
Thanks for sharing your experience. It’s great to hear that both you and your customers find TeamViewer easy to handle — that simplicity is one of its biggest strengths. Quick setup, intuitive controls, and smooth connections make remote support far more efficient.
It’s also good to know that TeamViewer is helping you resolve software issues quickly on the customer side. Fast, secure remote access creates a real win‑win by saving time for your team and delivering immediate support for your customers.
Best,
Ying/TeamViewer

  ### 25. Simply very helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** June 16, 2026

**What do you like best about TeamViewer?**

simple usage, clear structure, high quality

**What do you dislike about TeamViewer?**

Currently, I can't think of any points that I don't like about TeamViewer.

**What problems is TeamViewer solving and how is that benefiting you?**

I can provide quick assistance with small issues in the use of other programs.

**Official Response from Ying Qin:**

> Hello There, 
Thanks for your kind review. We are happy to hear that you value TeamViewer's simple setup, clear structure, and quality.
It is great that you can provide quick help whenever needed. We appreciate you taking the time to share your feedback.
Best,
Ying/TeamViewer

  ### 26. good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** May 08, 2026

**What do you like best about TeamViewer?**

It’s very simple to set up and use. You can connect to another device quickly without complex network or firewall configuration.

**What do you dislike about TeamViewer?**

Can feel slow or laggy on low-bandwidth connections compared to lighter remote-access tools.

**What problems is TeamViewer solving and how is that benefiting you?**

It removes the need to be physically present, enabling instant access to office or client machines.

**Official Response from Valeria Di Prisco:**

> Hi TeamViewer user, 

Thank you for sharing your experience.

It is great to hear that TeamViewer is simple to set up and lets you connect quickly to other devices without complex configuration. Enabling instant access without being physically present is a clear benefit for office and client support.

We understand that when performance feel slower on low‑bandwidth connections can be frustrating. However, to help improve stability, we recommend making sure both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting the devices and, when possible, rebooting the Wi‑Fi router, can also help enhance connection quality.

Best regards,

Valeria/TeamViewer

  ### 27. Makes support of remote clients a breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** February 12, 2026

**What do you like best about TeamViewer?**

My customers like the fact that I can solve their problems for them and get them up and running using my software

**What do you dislike about TeamViewer?**

The occasional failure to connect. It sometimes flashes quickly to "Authenticating" and then goes back to "Connecting" and never does.

**What problems is TeamViewer solving and how is that benefiting you?**

It makes it feasible to solve difficult problems my customers sometimes cause....

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for your rating.

We’re really glad to hear that TeamViewer helps you support your customers quickly and effectively, especially when you need to get them back up and running with your software. 

Regarding the occasional connection issue you mentioned, it could be due to network instability on either end or outdated remote modules/applications. So, ensure that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue.

We hope these tips will help you in your next connections.

All the best,

Valeria/TeamViewer

  ### 28. Helpful Tool for Easy System Access

**Rating:** 4.0/5.0 stars

**Reviewed by:** VIVEK P. | Performance Marketing Specialist, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2025

**What do you like best about TeamViewer?**

It is helpful for the person, if one want to use another system and can occupy the access.

**What do you dislike about TeamViewer?**

Its little bit tricky then, anydesk. Where, Anydesk is more easy to use.

**What problems is TeamViewer solving and how is that benefiting you?**

I wanted to access the my team's laptop during WFH, as he is not more technical to resolve the issue in his system, there is helped me alot.

**Official Response from Valeria Di Prisco:**

> Hello Vivek,

Thank you for your rating.

We’re glad to hear TeamViewer helped you access your teammate’s laptop during WFH and resolve the issue easily.

Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

  ### 29. Very good !

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking

**Reviewed Date:** June 26, 2026

**What do you like best about TeamViewer?**

Ability to use it both on PC , phone or tablet

**What do you dislike about TeamViewer?**

The new interface . I hate it . Really .

**What problems is TeamViewer solving and how is that benefiting you?**

Work outside my office

**Official Response from Ying Qin:**

> Hi TeamViewer user, 
Thanks for sharing your experience and for pointing out the flexibility TeamViewer offers across PC, phone, and tablet.
We understand your frustration with the new interface and appreciate your honest feedback. Improving usability is an ongoing focus for us.
You’re welcome to join the TeamViewer Community at https://community.teamviewer.com/ to discover helpful tips or share more details with us.
Best,
Ying/TeamViewer

  ### 30. Have enjoyed the access to client's date remotely through TeamViewer for many years.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** May 15, 2026

**What do you like best about TeamViewer?**

Have enjoyed the access to client's date remotely through TeamViewer.

**What do you dislike about TeamViewer?**

I am, however, not impressed with the Corporate DUNNING I received when unable to work temporarily due to terminal illness in the family.

**What problems is TeamViewer solving and how is that benefiting you?**

Remote access since I am not a fan of Online accounting programs.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for sharing your experience and for highlighting how TeamViewer has helped you access your clients’ data remotely. We’re really glad to hear it’s been valuable for your work.

We’re sorry to learn of your concerns regarding the billing communication you received. We understand that situations like the one you described require sensitivity, and we regret that your experience did not reflect that.

If you’re open to it, we encourage you to contact our support team so we can review your situation in detail and provide assistance.

We´re sorry again for the inconvenience.

Best,

Valeria/TeamViewer

  ### 31. TeamViewer at Synergix

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prashant M. | Senior IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about TeamViewer?**

TeamViewer is an excellent remote assistance tool, especially for addressing IT issues remotely.

Being in the service industry, primarily in shipping, we need to manage all IT requirements on vessels. TeamViewer provides easy and hassle-free access to onboard systems. The unattended access feature works wonders, as it eliminates the need to wait for an onboard engineer to establish the connection.

**What do you dislike about TeamViewer?**

The discontinuation of perpetual licensing is a drawback, especially for organizations that prefer one-time investments over subscription models. However, we understand that subscription-based licensing has become the industry standard nowadays.

**What problems is TeamViewer solving and how is that benefiting you?**

While supporting vessels, it's often not feasible to address IT issues in person. TeamViewer proves invaluable in such situations, allowing us to quickly access systems and resolve problems without waiting for on-site assistance.

**Official Response from Valeria Di Prisco:**

> Hello Prashant,

Great to hear that TeamViewer is helping you out in your daily support activities!
If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: 

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best,

Valeria/TeamViewer

  ### 32. Easy Access Is Handy, but Bugs Cause Inconsistent Client vs Web Behavior

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about TeamViewer?**

Teamviewer have good security, Entra signin and 2FA.

**What do you dislike about TeamViewer?**

Some bugs with easy access, sometime it works in client, other times on web.

**What problems is TeamViewer solving and how is that benefiting you?**

Remote accces to users Windows, Mac, Android and iOS devices.

**Official Response from Valeria Di Prisco:**

> Thank you for taking the time to share your experience with TeamViewer.

We’re glad to hear that you value the strong security features, including Entra sign‑in and 2FA, as well as TeamViewer’s support for remote access across Windows, macOS, Android, and iOS devices.

Regarding the inconsistent behavior you’ve noticed with Easy Access between the client and the web, we’d like to better understand your setup and use case. We invite you to share more details in the TeamViewer Community at https://community.teamviewer.com, where our experts and other users can help look into this with you.

Best regards,

Valeria/TeamViewer

  ### 33. Incredibly Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph M. | Computer Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about TeamViewer?**

Ease of use. This product is very user friendly.

**What do you dislike about TeamViewer?**

Glitches. It constantly has minor bugs that need to be patched.

**What problems is TeamViewer solving and how is that benefiting you?**

Remote connection

**Official Response from Ying Qin:**

> Hi Joseph, 
Thank you for your feedback! We’re glad to hear that you find TeamViewer easy to use and that it helps you with remote connections.
We also appreciate your comments regarding minor bugs and stability. We understand how important a smooth experience is, and feedback like yours helps us continue improving performance and reliability.
Thanks again for sharing your experience!
Best,
Ying/TeamViewer

  ### 34. Very good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale

**Reviewed Date:** July 02, 2026

**What do you like best about TeamViewer?**

Ease of usage in all kinds of devices and all OSs

**What do you dislike about TeamViewer?**

Nothing I have seen................................

**What problems is TeamViewer solving and how is that benefiting you?**

Remote management of end user devices

**Official Response from Valeria Di Prisco:**

> Hi there, 

Thank you for your positive review.

It is great to hear that you find TeamViewer easy to use across different devices and operating systems. Providing a consistent experience for remote management, regardless of platform, is exactly what we aim for.

We are also pleased to know that you have not encountered any particular drawbacks in your experience so far.

Best regards,

Valeria/TeamViewer

  ### 35. The sofware is stable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** June 19, 2026

**What do you like best about TeamViewer?**

Easy to use and stable.
It was easy to install

**What do you dislike about TeamViewer?**

The price is high - too high for non-profit associations

**What problems is TeamViewer solving and how is that benefiting you?**

they help me to end the contract

**Official Response from Valeria Di Prisco:**

> Hi TeamViewer user,

Thank you for sharing your feedback.

It is great to hear that you find TeamViewer easy to use, stable, and simple to install. Providing a smooth and reliable experience is exactly what we aim for.

We understand your concern about pricing, especially for non-profit associations. Therefore, we invite you to read the following information with interesting details on the topic: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-classic/licensing/purchase/teamviewer-for-non-profit-organizations/

However, your feedback is valuable and helps us better understand different needs and expectations.

Thank you again for your honest feedback.

Best regards,

Valeria/TeamViewer

  ### 36. Sent to Collections After Stopping Service — Unfair and Predatory

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about TeamViewer?**

There is little here that sets this product apart from what competitors already offer.

**What do you dislike about TeamViewer?**

I stopped using TeamViewer and discontinued my service, yet they sent my account to collections without any valid reason.

Despite clear communication that I no longer used or authorized the service, they continued to bill me and ignored my refund and cancellation requests.

I had no outstanding balance or active use, yet they escalated it to a collection agency — a highly unprofessional and predatory practice. Their customer service has been unresponsive and dismissive, refusing to acknowledge my cancellation history.

If you’re considering TeamViewer: be extremely careful with their auto-renewal policy and billing practices. Once you enter payment details, getting out is unnecessarily difficult, and you risk damaging your credit over a service you no longer use.

**What problems is TeamViewer solving and how is that benefiting you?**

There isn't anything here that Anydesk doesn't already offer, at a better price and with higher quality.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,  

We truly regret your experience and completely understand how upsetting and uncomfortable this situation must have been for you.  

Please be sure that your feedback is being taken seriously and will be promptly shared with the relevant teams to analyze and 
 review our internal policies and procedures.

Your voice matters, and we appreciate you bringing this to our attention.  

We are sorry for the inconvenience.  

Best regards,  

Valeria/TeamViewer

  ### 37. team viewer experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** July 06, 2026

**What do you like best about TeamViewer?**

easy and reliable, free, fast connection

**What do you dislike about TeamViewer?**

other than forcing me to do review -- none

**What problems is TeamViewer solving and how is that benefiting you?**

remote desktop

**Official Response from Ying Qin:**

> Hi TeamViewer user, 
Thank you for taking the time to leave a review! We're delighted to hear that you enjoy TeamViewer's reliability, fast connections, and ease of use for remote desktop access. It's also great to know that TeamViewer helps you stay connected whenever remote access is needed. Your feedback means a lot to us.
Best,
Ying/TeamViewer

  ### 38. Powerfull

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking

**Reviewed Date:** January 27, 2026

**What do you like best about TeamViewer?**

It's easy to manage multiple devices from a single place, even from multiple platforms and OS.

**What do you dislike about TeamViewer?**

The documentation is not really clear for newly persons applying to manage the devices. And having two separate platforms makes a bit confusing to manage the entire configuration of the company.

**What problems is TeamViewer solving and how is that benefiting you?**

Integrating with multiple domains under the same Okta tenant and application

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thanks for sharing your experience!

One of TeamViewer's biggest strengths is exactly the ability to manage and support multiple devices across different platforms and operating systems from a single centralized location. This really streamlines remote work, especially in hybrid or distributed environments.

Regarding your comment about clear and simple documentation, we appreciate the feedback. This helps us continue working to improve not only our products but also our services.

We wish you a good start of the week.

Valeria/TeamViewer


  ### 39. TeamViewer’s AI-Powered Remote Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about TeamViewer?**

TeamViewer integrates AI into remote management.

**What do you dislike about TeamViewer?**

Maybe work more on the UI. For a better user experience, it would help to improve the UI further.

**What problems is TeamViewer solving and how is that benefiting you?**

TeamViewer is useful when, instead of going to the client, I can connect remotely. It’s helpful for remote management and makes it easier to support clients without needing to be on-site.

**Official Response from Ying Qin:**

> Thank you for sharing your review on G2. We’re glad to hear that TeamViewer’s AI integration adds value to your remote management workflows and helps you support clients without needing to be on‑site.
We also appreciate your feedback regarding the user interface. Improving usability and overall user experience is an ongoing focus, and insights like yours help guide future enhancements. Thanks again for taking the time to share your experience.
Best,
Ying/TeamViewer

  ### 40. Administrator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music

**Reviewed Date:** March 11, 2026

**What do you like best about TeamViewer?**

Remote access in my television

**What do you dislike about TeamViewer?**

I have no one to talk to from the TeamViewer company in Romanian when there is a problem.

**What problems is TeamViewer solving and how is that benefiting you?**

Access my television 24/7 when I am away

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you so much for sharing your experience with TeamViewer! 

We’re really glad to hear that you can stay connected to your television 24/7 thanks to TeamViewer.

We’re sorry to hear that finding Romanian-language support has been challenging. Your feedback is extremely valuable, and we’ve passed it on internally so we can continue improving the experience for all our users.

All the best,

Valeria/TeamViewer

  ### 41. Excellent tool for supporting.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism

**Reviewed Date:** April 14, 2026

**What do you like best about TeamViewer?**

Windows - Linux , fast and reliable software.

**What do you dislike about TeamViewer?**

the old-new style which it was sort of bad.

**What problems is TeamViewer solving and how is that benefiting you?**

Online support.

**Official Response from Valeria Di Prisco:**

> Thank you for sharing your review on G2. We’re glad to hear that TeamViewer delivers fast, reliable remote support across Windows and Linux, helping you provide effective online assistance.
We also appreciate your feedback regarding the transition between the old and new design styles. We understand that changes in look and feel can impact the overall experience, and your input is helpful as we continue refining the platform. Thanks for taking the time to share your thoughts.
Best,
Ying/TeamViewer

  ### 42. Very useful and practical, highly recommended

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** February 09, 2026

**What do you like best about TeamViewer?**

Stability and worldwide deployment, typically remote startability of the computers.

**What do you dislike about TeamViewer?**

That one apparently has to be logged in on servers ...

**What problems is TeamViewer solving and how is that benefiting you?**

When I provide support on a server (I use Remote Desktop), and another colleague is only connected via TeamViewer, if my monitor or computer goes into "Logoff," the TV connection dies!

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you so much for your review.

It’s great to hear how much you value TeamViewer’s stability and worldwide reach. Having a tool you can rely on across different locations really makes remote work so much smoother.

Regarding your comment about being logged in on servers, we suggest you try TeamViewer Host, which runs as a service and stays active in the background even when no user is logged in. This allows for persistent, unattended access, so sessions remain stable regardless of whether someone logs off or the screen locks.

It could help prevent those disconnects and make collaboration between you and your colleague much smoother

For details, please click the link below:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/provide-unattended-remote-support/

We hope this information will help you in future connections.

All the best,

Valeria/TeamViewer


  ### 43. Effortless Remote Management with TeamViewer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashraf M.

**Reviewed Date:** October 09, 2025

**What do you like best about TeamViewer?**

I appreciate TeamViewer for its exceptional stability and features, which outshine other vendors I've tried. It's impressively easy to set up, requiring minimal IT knowledge. The ability to connect to my office servers remotely is invaluable, allowing me to work from anywhere. Regular updates provide useful improvements consistently. TeamViewer is integral to my daily operations.

**What do you dislike about TeamViewer?**

The pricing of TeamViewer can be a bit high. It would be beneficial to have better discounts for long-term customers like us who have been supporting the team for more than ten years.

**What problems is TeamViewer solving and how is that benefiting you?**

I find TeamViewer enables remote work efficiently from multiple locations, improving my ability to travel and take vacations without disrupting IT operations.

**Official Response from Valeria Di Prisco:**

> Hello Ashraf,

Thank you for your review and for sharing your experience.

We are so happy to hear that TeamViewer's stability, ease of use, and remote access capabilities are improving your daily tasks.

If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: 

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a great day!

Valeria/TeamViewer

  ### 44. Absolutely indispensable tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** June 23, 2026

**What do you like best about TeamViewer?**

It works simply and reliably, just as it should.

**What do you dislike about TeamViewer?**

When something changes! Never change a running system.

**What problems is TeamViewer solving and how is that benefiting you?**

Support for end users

**Official Response from Ying Qin:**

> Hi TeamViewer user, 
Thank you for your kind words. It is great to hear that TeamViewer works simply and reliably for you.
We also appreciate your feedback on changes. Providing a stable and dependable experience is very important to us.
Best,
Ying/TeamViewer

  ### 45. Meets all needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace

**Reviewed Date:** June 22, 2026

**What do you like best about TeamViewer?**

Remote Connection ease of access is very usefule

**What do you dislike about TeamViewer?**

Logging in to an account and continuously verifying device authorization

**What problems is TeamViewer solving and how is that benefiting you?**

Remote Support access

**Official Response from Ying Qin:**

> Hi TeamViewer user, 
Thank you for your feedback. We are glad to hear that the remote connection is easy to use and supports your needs well.
We understand that repeated logins and device authorisation can be a bit frustrating, and we appreciate you bringing this to our attention. 
Best,
Ying/TeamViewer

  ### 46. RECOMMENDABLE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine

**Reviewed Date:** June 23, 2026

**What do you like best about TeamViewer?**

Everywhere in connection, satisfactory

**What do you dislike about TeamViewer?**

In some countries, TeamViewer does not work

**What problems is TeamViewer solving and how is that benefiting you?**

TeamViewer should ensure that the program works in all countries.

**Official Response from Ying Qin:**

> Hi TeamViewer user, 
Thank you for your recommendation and for sharing your experience with TeamViewer. We are glad to hear the connection works well for you overall.
We’re sorry to hear about the challenges in certain countries. This can sometimes depend on local network conditions or restrictions. 
Best,
Ying/TeamViewer

  ### 47. Previously highest availability, efficient, fast, and comprehensive possibilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking

**Reviewed Date:** April 08, 2026

**What do you like best about TeamViewer?**

The high availability and security in connections with comprehensive tools for online assistance

**What do you dislike about TeamViewer?**

Purely personal, just the new presentation, but that's 'complaining' on a high level, I preferred the decades-old client (humans are creatures of habit)

**What problems is TeamViewer solving and how is that benefiting you?**

Quickly solve problems in the user's IT environment without having to be physically on-site

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for your thoughtful feedback. 

We’re pleased to hear that TeamViewer’s reliability, security, and comprehensive support tools help you resolve IT issues quickly without the need for on‑site visits.

We also appreciate your honest note regarding the new presentation. We understand that long‑time users build strong habits with familiar interfaces, and adapting to changes can take time. 

Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ 

Thank you again for sharing your perspective.

Best,

Valeria/TeamViewer

  ### 48. Easy and reliable. Effortless Setup and Reliable Remote Control—A Flawless Experience  so far.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2025

**What do you like best about TeamViewer?**

Easy to install, easy to connect, allways on. Very easy to use and reliable. Remote control at its best.

**What do you dislike about TeamViewer?**

I cannot think of something that I do not like about this software.

**What problems is TeamViewer solving and how is that benefiting you?**

Control a remote pc or laptop from anywhere! Even from a mobile device or tablet. Even if you travel and leave a pc on back home, you can connect frequently to continue the unfinished work , to check on some code or SW that you started to run hours ago and is still running. All you need is a good 4G or higher network connection!

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you so much for your review and for sharing your experience with us.

We are pleased to hear how you appreciate staying connected across your devices while traveling and solving personal issues thanks to our remote control solution.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer



  ### 49. complete satisfaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals

**Reviewed Date:** March 24, 2026

**What do you like best about TeamViewer?**

I like the ease of use and constant readiness

**What do you dislike about TeamViewer?**

I don't have anything that I don't like.

**What problems is TeamViewer solving and how is that benefiting you?**

I can solve all my work tasks using TeamViewer

**Official Response from Valeria Di Prisco:**

> Thank you very much for your positive review.

We’re happy to hear that you value TeamViewer’s ease of use and constant readiness, and that it helps you successfully manage all your work tasks. It’s great to know the product is supporting your day‑to‑day workflow so reliably.

If you’d like to explore more features or tips, you can find helpful resources here:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

  ### 50. Remotely Resolved All My PC Problems

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about TeamViewer?**

all my pc problems could be resolved remotely

**What do you dislike about TeamViewer?**

The interface is a bit garbled up and could use some improvement

**What problems is TeamViewer solving and how is that benefiting you?**

I could be remotely assisting someone with their pc or i could accept their help remotely.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for sharing your experience!

We’re happy to hear that TeamViewer helps you easily resolve PC issues remotely and makes it simple to both provide and receive assistance. This is exactly what we aim for.

We’re sorry to hear that the interface feels a bit cluttered. We understand that adapting to changes can be challenging, and we’d like to support you with this. You can find a helpful guide to the new interface here:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Thanks again for your feedback, it helps us continue improving!

All the best,

Valeria/TeamViewer

Best,

Valeria/TeamViewer


## TeamViewer Discussions
  - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes
  - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes
  - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes
  - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes
  - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes

- [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-07-26+11%3A49%3A33+-0500&secure%5Bsession_id%5D=57e1a196-c5a6-4145-a0a0-d2e4cf888b5b&secure%5Btoken%5D=ab8dd3603fd198d55b9e8fc512ed52fa4c1371eb87fc2262b83e5e5bd24809bb&format=llm_user)
## TeamViewer Integrations
  - [AcMP](https://www.g2.com/products/o-weel-software-acmp/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [AnyDesk](https://www.g2.com/products/anydesk/reviews)
  - [AppTec Enterprise Mobile Manager](https://www.g2.com/products/apptec-enterprise-mobile-manager/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Bucher + Suter Connects](https://www.g2.com/products/bucher-suter-connects/reviews)
  - [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [FileWave](https://www.g2.com/products/filewave/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [Freshworks](https://www.g2.com/products/freshworks/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [InTune Auto](https://www.g2.com/products/intune-auto/reviews)
  - [Jamf](https://www.g2.com/products/jamf/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [LiveChat](https://www.g2.com/products/livechat/reviews)
  - [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews)
  - [ManageEngine ServiceDesk Plus MSP](https://www.g2.com/products/manageengine-servicedesk-plus-msp/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews)
  - [SysAid](https://www.g2.com/products/sysaid/reviews)
  - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)

## TeamViewer Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance

**Presenter Tools**
- Live Preview
- Notifications Blocker
- Remote Control
- Switch Presenter

**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Functionality**
- Performance Monitoring
- Alerting
- Improvement Suggestions
- Multi-Network Capability

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**ServiceNow Apps**
- ServiceNow Integration
- Value

**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Remote Support**
- Video chat
- Live text chat
- Ticket submitting

**Administration**
- Real Time Assistance

**Generative AI**
- AI Text Summarization

**Remote Support - Remote Video Support**
- Video Control
- Live Feed
- Video Interaction

**Monitoring - Network Monitoring**
- 360-Degree Network Visibility
- Automated Network Discovery
- Real-Time Monitoring

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Content Management**
- File Sharing
- Document Collaboration

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Platform - Mobile Device Management (MDM)**
- Regulation Compliant

**Analysis**
- Threat Detection

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking

**Conferencing Options**
- Group Live Chat
- Audio Conferencing
- Video Conferencing

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Management**
- Performance Baseline
- Data Visualization
- Path Analysis

**Maintenance**
- Remote Reboot
- Remote Printing

**Hardware Integration**
- Mobile phones
- AR glasses
- Tablets

**Security**
- Data Security

**Generative AI**
- AI Text Generation
- AI Text Generation

**Content - Remote Video Support**
- Content Management
- Instruction

**Analytics - Network Monitoring**
- Predictive Performance Analytics
- Packet & Flow Analysis

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Productivity Tools**
- Task Management
- Search
- Mobile
- Multi-Language Support

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Operating System**
- Multi-Systems Support
- Apple Support
- Android Support

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Application Tools**
- Password Protection
- Recording
- In-Browser Application

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Content**
- Guided content
- Content management
- AR annotations

**Platform - Remote Video Support**
- Omni-channel
- Self-Service
- Usability

**Security - Network Monitoring**
- Encrypted Data Transmission
- Zero Trust and Identity Management
- Integrated Network Security

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- User, Role, and Access Management
- Performance and Reliability

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing

**Security**
- Data Encryption
- Compliance

**Network Performance - Network Monitoring**
- Dynamic Network Optimization
- Automated Tasks Routing

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Screen Sharing**
- Decision Making

**Security**
- Remote Wipe
- Security

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform

**AI Automation - Network Monitoring**
- Machine Learning-Based Anomaly Detection
- Self-Healing Networks
- Predictive Network Maintenance

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Performance**
- Reporting

**Agentic AI - Network Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Mobile Device Management (MDM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Usage Information
- Integrations
- Diagnostics
- Session Recording
- Session Transfer
- Unattended Access
- File Sharing

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Device Control

**Security**
- Remote Wipe
- Device Management
- Device Enrollment

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

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