--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4072 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4072 scale: '5' date_modified: '2026-07-29' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,072 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Effortless Screen Sharing, Keeps Teams Synced **Rating:** 5.0/5.0 stars **Reviewed by:** saamarth j. | Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** I like how TeamViewer helps businesses stay connected and it's easy for my staff to use, even though they aren't very tech-savvy. It makes getting work done faster. The initial setup was very easy, and overall, it works well. **What do you dislike about TeamViewer?** nothing **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for screen sharing in billing, which helps my not tech-savvy staff get work done faster. It keeps businesses connected and is easy to set up. **Official Response from Valeria Di Prisco:** > Hello Saamarth, Thank you for your review. It is great to hear that TeamViewer helps keep your business connected and that your staff can use it easily, even without a strong technical background. Supporting simple and efficient workflows is exactly what we aim for. We are glad that the setup was straightforward and that it helps your team complete their work faster, especially for tasks like billing and screen sharing. Best, Valeria/TeamViewer ### 2. A Lifesaver for Remote Workers—Smooth Setup and Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about TeamViewer?** This software is a lifesaver for remote workers . Once installed it easily works without any issues **What do you dislike about TeamViewer?** Additional licences can be quite expensive, especially for startups. **What problems is TeamViewer solving and how is that benefiting you?** It eliminates the need to travel miles to a site just to do configurations. With TeamViewer, you can easily log in to a remote PC and configure it from the comfort of your home. **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks so much for your kind words! We're happy to hear that TeamViewer has been a “lifesaver” for your remote work and that setup and performance have been smooth for you. It’s great to see how remote access is helping you avoid unnecessary travel and work more efficiently from anywhere. We also appreciate your honest feedback on licensing costs. It’s helpful as we continue to improve. Thanks again for taking the time to share your experience! Best, Ying/TeamViewer ### 3. excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 17, 2026 **What do you like best about TeamViewer?** Easy to use, it is very intuitive and allows for a quick connection. **What do you dislike about TeamViewer?** Nothing really, just the part about when you forget the password and the waiting times in case you don't write it correctly, however, I think this is necessary for security reasons. **What problems is TeamViewer solving and how is that benefiting you?** allow me to review pending accounts on our company's server **Official Response from Valeria Di Prisco:** > Hello user, Thank you for your review. It is great to hear that you find TeamViewer easy to use, intuitive, and quick to connect. Being able to access systems efficiently is a key benefit. We also appreciate your understanding regarding the password process. As you mentioned, these measures are in place to help maintain security and protect access, even if they can sometimes feel inconvenient. Thank you again for your balanced feedback. Best, Valeria/TeamViewer ### 4. Easy Setup and Familiar Workflows for Remote Support **Rating:** 4.0/5.0 stars **Reviewed by:** Indie M. | Help Desk Technician, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about TeamViewer?** Ease of use, users familiar with the workflow of connecting, ease of setting up unattended access **What do you dislike about TeamViewer?** cost, managing devices registered can be a little tedious **What problems is TeamViewer solving and how is that benefiting you?** We needed a reliable on poor connections remote control software, and teamviewer is very, very good on poor connections. the file transfer is reliable and the links that auto start sessions are pretty good. **Official Response from Ying Qin:** > Hi Indie, Thank you for your feedback! We’re glad to hear that TeamViewer is easy to use, familiar for users, and quick to set up for unattended access. It’s great to know it performs reliably even on poor connections and that features like file transfer and auto‑start session links are working well for you. We also appreciate your comments on pricing and device management. Your feedback helps us understand how we can improve the experience. Thanks for sharing your thoughts with us! Best, Ying/TeamViewer ### 5. Seamless Cross-Platform Remote Access Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Nikola B. | Junior Penetration tester, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about TeamViewer?** I like TeamViewer's cross-platform compatibility. It's very easy to connect from a Mac to a Windows PC with almost no lag. The unattended access feature works perfectly too, allowing me to restart a remote computer and reconnect automatically without entering the password again. The initial setup was straightforward; I just ran the installer and was ready to use it in less than 5 minutes. TeamViewer eliminates travel time for me, enabling me to fix software issues on client computers remotely and transfer files instantly. **What do you dislike about TeamViewer?** The licensing fees are quite high for freelancers. Also sometimes the resolution doesn't scale correctly when connecting to a 4K monitor. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote IT support, eliminating travel time, and it allows me to fix software issues remotely while accessing my workstation from anywhere. **Official Response from Valeria Di Prisco:** > Hello Nikola, Thank you so much for your rating. It’s great to hear how well TeamViewer is working for you! The cross‑platform compatibility between Mac and Windows is one of the features many users appreciate, and it’s wonderful to see it supporting your workflow effectively. We’re also glad to hear that unattended access has been such a reliable tool for you, allowing you to restart remote machines and reconnect, eliminating travel time. We value your concern regarding the price of our licenses, especially for freelancers, and we assure you that your comment will reach the right team. Have a nice day! Valeria/TeamViewer ### 6. Impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** Connecting office very smoothly and when working remotely. **What do you dislike about TeamViewer?** One thing I dislike about TeamViewer is that the free version often flags personal use as commercial use unexpectedly. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of remote access and technical support by allowing me to connect to computers from anywhere. It benefits me by saving time, reducing travel, and making it easy to assist colleagues or access files remotely. **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear that TeamViewer provides a smooth and reliable experience when working remotely, and that it helps you save time and stay connected with colleagues. We also appreciate you sharing your experience regarding the classification of personal use. We understand this can be frustrating, and your feedback is valuable as we continue to review and improve the overall experience. Thanks again for taking the time to share your thoughts! Best, Ying/TeamViewer ### 7. Reliable Remote Access with Minor Connectivity Flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Ashis D. | Senior engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about TeamViewer?** I use TeamViewer to access other computers remotely for support work. I like that it connects quickly and lets me control another computer smoothly, which saves time. I also like that file transfer is easy, and screen sharing helps explain things clearly. **What do you dislike about TeamViewer?** Sometimes the connection becomes slow when the internet is weak, and the session may lag or disconnect. TeamViewer could be better if it handled low-speed internet more smoothly and kept the session stable, even when the connection is weak. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to access other computers remotely for support work, solving issues from anywhere without being physically present. **Official Response from Ying Qin:** > Hi Ashis, Thank you for sharing your experience. It’s great to hear that TeamViewer’s fast connections, smooth remote control, and easy file transfer are helping you work more efficiently and explain solutions clearly through screen sharing. Those strengths are exactly what the platform is designed to deliver for support workflows. Your point about performance on weak internet connections is appreciated. Network stability can significantly impact remote sessions, and feedback like yours helps highlight areas where the experience can continue to improve. We’re glad TeamViewer is enabling you to resolve issues from anywhere and support others without needing to be on‑site. Best, Ying/TeamViewer ### 8. Very useful program with appropriate technical support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** Capability to connect to any machine in the world, easeness of use **What do you dislike about TeamViewer?** When the maximum number of personal devices that are registered and managed with one's own professional licence, it is not possible to connect (just once) to another machine as a free user (one machine should be termporarily removed). It happened to me only very few times (2 or 3), when I was trying to provide help some friends (to whom I suggeste to use TeamViewer) with their TeamViewer setup (e.g. they asked to me to try to connect to their machine to check their connection and settings). **What problems is TeamViewer solving and how is that benefiting you?** The access to and the use of different machines for work and research in different places. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. We’re glad to hear that TeamViewer’s ease of use and ability to connect to machines anywhere support your work and research effectively. We understand the inconvenience you described when reaching the device limit, especially in occasional situations where you just want to help friends. Your feedback is appreciated and helps highlight real‑world use cases where added flexibility could make a difference. However, since you mentioned having a professional license, we would like to invite you to submit a ticket to our support team with your case for direct assistance. For details on how to submit a ticket, please visit this link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/contact-support/submit-a-ticket/ Best regards, Valeria/TeamViewer ### 9. Fast, Efficient Remote Support Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Öner C. | System, Network And Cybersecurity Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about TeamViewer?** I use TeamViewer so that helpdesk staff can provide fast support to users in a large, corporate, and complex organizational structure. By providing fast support through remote access, it saved time and reduced costs. The feature I like most in TeamViewer is its integration with Microsoft Intune and the ability to create remote access policies and assign these policies to computers, allowing me to provide secure access. The installation was quite easy. Since we use the Intune integration, I deploy the application through Intune and it is automatically installed on the computers. I give it a score of 9 and would definitely recommend it. **What do you dislike about TeamViewer?** Sometimes the services can go down, and computers may not appear in my portal through the Intune integration. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to provide fast support remotely, saving time and reducing costs in a large corporate structure. **Official Response from Ying Qin:** > Hi Oner, Thank you for sharing your experience. It’s great to hear how well TeamViewer supports your helpdesk operations, especially in a large and complex corporate environment. The combination of fast remote access, reduced support costs, and seamless integration with Microsoft Intune is exactly what many enterprise teams rely on, and it’s encouraging to know that the automated deployment and secure access policies are working smoothly for you. Your note about occasional service interruptions and devices not appearing through the Intune integration is valuable feedback. Insights like this help highlight where reliability and visibility can continue to improve. We’re glad TeamViewer is helping your team deliver quick, efficient support across your organization. Best, Ying/TeamViewer ### 10. Quick Setup, Straightforward Interface, and Stable Connections **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TeamViewer?** Setup is quick, the interface is straightforward, and connections are usually stable even on average networks **What do you dislike about TeamViewer?** Occasional connection drops or lag can still happen on weaker networks. The pricing can feel high, especially for individual users or small teams **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and controlling remote systems without needing to be physically present or set up complex network configurations. It allows me to quickly connect to devices, troubleshoot issues, transfer files, and provide support in real time **Official Response from Ying Qin:** > Hi There, Thanks for sharing your experience! We’re happy to hear that TeamViewer’s quick setup, intuitive interface, and reliable connections are supporting your remote work. It’s great to know it’s helping you access devices, troubleshoot issues, and provide real-time support without complex setup. We also appreciate your feedback on connection stability in weaker networks and pricing for smaller teams. This is an important insight for us as we continue improving. If you have more ideas or want to connect with others, we’d love to see you on our Community at https://community.teamviewer.com/. Best, Ying/TeamViewer ### 11. Quick help from anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Mina G. | Remote access technician, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2025 **What do you like best about TeamViewer?** The feature that I find interesting is the reliability of TeamViewer in fast remote sessions. The great set of features is quite noticeable since I use it rather frequently. I also enjoy that it is so simple to pop into a device and transfer files when one is stranded. We attached it to our flow of support in order to have all the sessions registered. It was a timely implementation but it worked out quickly. **What do you dislike about TeamViewer?** What annoys me is the way some of the features of TeamViewer are slower in handling multiple sessions. I take it on a daily basis, and hence that wait accumulates. Part of its older functionality could be updated, and customer support is not as fast as we need it to be when we need direct support. These weaknesses cause minor inconveniences, which are time consuming to my support side. **What problems is TeamViewer solving and how is that benefiting you?** The delays experienced when walking people through fixes via chat were rectified by TeamViewer. The fact that I use it so much makes work easier by being able to access their screen directly. The features contribute to my ability to complete tasks quicker, and the fact that it was easy to connect it to our ticket system made it easy to track. It has relieved our support team of a lot of work and accelerated routine work. **Official Response from Valeria Di Prisco:** > Hello Mina, Thank you for sharing your experience! It’s great to hear how TeamViewer has become such a reliable part of your workflow, helping reduce delays, simplify remote access, and accelerate routine tasks for your team. That kind of impact really shows the benefits of having a robust remote connectivity solution in place! The fact that it can be integrated with your ticketing system and keep everything tracked is a huge win for efficiency. Definitely one of TeamViewer’s strong points in support processes. Likewise, we understand that slower performance with multiple sessions and delays in customer support can be inconvenient. Your feedback is very important and helps us make meaningful improvements. Thanks again for your valuable input—we’re committed to making TeamViewer even better for you! All the best, Valeria/TeamViewer ### 12. Seamless, Lag-Free Connection That Delivers as Advertised **Rating:** 5.0/5.0 stars **Reviewed by:** Priya M. | Business Analyst & Inventory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** The connection is seamless with no lag on either end **What do you dislike about TeamViewer?** I have no complaints. The software does an exceptional job as advertised **What problems is TeamViewer solving and how is that benefiting you?** It allows me to access on-premise machines from my own office, reducing time spent in transit **Official Response from Valeria Di Prisco:** > Hello Priya, Thank you for your positive review. We’re happy to hear that you’re experiencing seamless connections with no lag and a reliable performance. It’s also great to know that TeamViewer is helping you remotely access on‑premise machines, saving valuable time by reducing the need for travel. Making remote access efficient and dependable is exactly what TeamViewer is designed to do. We truly appreciate you taking the time to share your experience! Best, Valeria/TeamViewer ### 13. Instant Remote Connection That’s Simple and Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TeamViewer?** Instead of complicated setup, you just share an ID and password and you’re instantly connected. That simplicity is a big deal, especially when helping someone remotely who isn’t very tech-savvy. **What do you dislike about TeamViewer?** Drawback is pricing. The paid plans are quite expensive compared to alternatives, especially for small businesses or individual users who don’t need all the advanced features. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer mainly solves the problem of distance in using and managing devices—and that translates into very practical benefits. 1. Accessing devices from anywhere It lets you control your computer (or someone else’s) remotely. 👉 Benefit: You don’t have to be physically present. For example, you can access your office PC from home or while traveling, saving time and effort. **Official Response from Ying Qin:** > Thanks for taking the time to leave a review. It’s great to hear that TeamViewer’s straightforward setup and instant remote connection make it easy to help others, regardless of technical background. We understand your concerns around pricing compared to alternatives, particularly for smaller teams or individual users who may not need advanced features. Your feedback is valuable and helps inform how we continue evolving our offerings to support different needs. Best, Ying/TeamViewer ### 14. Snappy, User-Friendly GUI with Easy Discovery and Connections **Rating:** 4.5/5.0 stars **Reviewed by:** Ilias T. | IT Helpdesk, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** GUI, easy to find the computers, easy to connect. Feels snappy. **What do you dislike about TeamViewer?** DOESN'T support wayland! This is very frustrating. Everything runs wayland nowadays, and x11 is nearly dropped by all distros. **What problems is TeamViewer solving and how is that benefiting you?** Helps me remote control and solve problems remotely. Priceless for helpdesk. **Official Response from Valeria Di Prisco:** > Hello Ilias, Thank you for sharing your feedback on G2! We’re happy to hear that you find TeamViewer’s GUI intuitive, fast, and easy to use, and that it helps you quickly connect to the right devices, especially in a helpdesk context. We also understand your frustration around Wayland support. For more details about this topic, please click on the link below: https://community.teamviewer.com/English/discussion/122410/teamviewer-support-on-wayland-experimental-state We appreciate you taking the time to highlight both the strengths and challenges. Wishing you a nice day! Valeria/TeamViewer ### 15. AI-Powered Remote Connectivity That Elevates Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** Remote connectivity integrated with AI was the most useful feature in my work **What do you dislike about TeamViewer?** Old user interface was a bit challenging, however the new UI is best **What problems is TeamViewer solving and how is that benefiting you?** What I like about TeamViewer is how it genuinely makes things easier when you need to access a device or fix an issue from somewhere else. Instead of having to be physically there, I can just connect in a few clicks and get things done. It’s especially useful when helping others with tech problems or working remotely. It saves a lot of time and avoids unnecessary hassle, which makes day-to-day work smoother and less stressful. Overall, it’s a really practical tool that improves flexibility and productivity without being complicated. **Official Response from Ying Qin:** > Thanks for taking the time to leave such thoughtful feedback. It’s great to know that combining remote connectivity with AI has helped simplify your work and improve flexibility and productivity—especially when supporting others or working from different locations. We appreciate your comments on the user interface as well. We understand how important a smooth and intuitive UI is, and we’re happy to hear the new design better supports your workflow while we continue making improvements. Best, Ying/TeamViewer ### 16. Timely Remote Support That Keeps Our Work Running Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Hisayoshi G. | Head of Aisa customer value organization, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about TeamViewer?** We work remotely, and our IT team is located overseas. So whenever I have any issues or challenges with PC/software settings, they support me remotely in a very timely manner, which helps my daily work run very smoothly. **What do you dislike about TeamViewer?** I don’t have much to say overall, but sometimes I can’t connect because of network issues. That said, I don’t think this is caused by Teamviewer. **What problems is TeamViewer solving and how is that benefiting you?** As I mentioned before, since I work fully remote, I have multiple things that need to be handled and I don’t have time for extra steps. TeamViewer provides very high value for me by allowing IT people to remotely control my PC, quickly investigate issues, and resolve them. **Official Response from Valeria Di Prisco:** > Hello Hisayoshi, Great review, thank you! It’s awesome to hear how much TeamViewer supports your remote workflow. One of TeamViewer's biggest strengths is exactly what you described: fast, secure, and reliable remote access that enables IT teams to troubleshoot and resolve issues in real time. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 17. Streamlined Global Support with TeamViewer **Rating:** 4.0/5.0 stars **Reviewed by:** Greg F. | Senior Network Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about TeamViewer?** I like TeamViewer for its ease of use and vast back end capabilities. It effectively connects users to us globally and provides the UNC bypass, which is a significant advantage for us. **What do you dislike about TeamViewer?** Auto updating doesn't seem to work, although it's been a while since we have tried. The initial setup is a bit complicated, which I expected with the way we use and deploy it. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer connects users globally and provides UNC bypass. I like its ease of use and vast back end capabilities. **Official Response from Ying Qin:** > Hello Greg, Thank you for taking the time to leave such a thoughtful review on G2. It’s great to hear that TeamViewer’s ease of use, backend flexibility, and global connectivity are working well for your team, and that the UNC bypass capability is a meaningful advantage in your setup. We also value your honest feedback about auto‑updates and the complexity of the initial setup. While more advanced deployments can require extra configuration, your comments help us better understand where we can simplify and improve the overall experience. We’ll be sure to pass this feedback along to the team. We appreciate you highlighting both what works well and where there’s room to improve. Thank you for using TeamViewer. Best, Ying/TeamViewer ### 18. Quick Remote Access Anywhere with a Lightweight Download **Rating:** 4.5/5.0 stars **Reviewed by:** imad M. | Technical Presales Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about TeamViewer?** Honestly, I love it. I can just download a small package and next thing I know I can access a machine in germany **What do you dislike about TeamViewer?** The fact that the premium version is somewhat expensive, if I like to use it personally I can not use it much **What problems is TeamViewer solving and how is that benefiting you?** The problem of quickly accessing machines and working on them with a fixed credential. What I specially like is the ID remains the same for a very long time unless refreshed on purpose **Official Response from Ying Qin:** > Hello Imad, TeamViewer is designed to provide fast, reliable access to devices anywhere through a lightweight download and a stable connection, and we’re glad to hear this has been working well for you. It’s especially great to know that the persistent device ID helps streamline your day‑to‑day remote access and keeps your workflow efficient. We also understand your concerns regarding the cost of the premium version for personal use. Your perspective is important to us, and feedback like this helps inform how we continue evolving our solutions to support different users and usage scenarios. We appreciate you taking the time to share your experience. Best, Ying/TeamViewer ### 19. Easy to Use and Simple to Connect to Peers’ Computers **Rating:** 5.0/5.0 stars **Reviewed by:** Elmer C. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** Easy to use and connect to peers computers **What do you dislike about TeamViewer?** Firts time after UI redesign was difficult to find my computers **What problems is TeamViewer solving and how is that benefiting you?** Remote work, pair programming **Official Response from Valeria Di Prisco:** > Hello Elmer, Thank you for your rating. It is great to hear that you find TeamViewer easy to use and that connecting to your peers’ computers works well for your remote work and pair programming. We understand that finding your computers after the UI redesign was more difficult at first. To help you navigate the updated interface more smoothly, we invite you to explore this guide with helpful tips: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope you´ll find this information useful. Best regards, Valeria/TeamViewer ### 20. Simple, Transparent, and Effective in Everyday Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** I really like the ease of use of TeamViewer. The transparent interface makes it easy to use. Additionally, the initial installation was very simple and everything is easy to understand. **What do you dislike about TeamViewer?** It would be sufficient if one only had to exchange a numerical code with each other. The additional password is sometimes difficult for the user to convey over the phone. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is the best option when no remote connection is possible. The handling is easy and the interface is transparent. The initial installation was very simple and easy to understand. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your thoughtful review! We're glad to hear that TeamViewer's ease of use, transparent interface, and simple installation process have made remote support convenient for you. It's especially rewarding to know TeamViewer is your go-to solution when other remote connection options aren't available. We also appreciate your suggestion about simplifying the connection process. Feedback from users like you helps us better understand where we can make the experience even smoother. Thank you for being part of the TeamViewer community! Best, Ying/TeamViewer ### 21. Easy to Use Remote Support That Keeps Our Team and Clients Connected **Rating:** 4.0/5.0 stars **Reviewed by:** jorge d. | Senior Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about TeamViewer?** Easy to use. allows my team to support our clients without having to visit them **What do you dislike about TeamViewer?** I want to say the complexity to link 2 orgs together, but they helped us navigate that challenge well **What problems is TeamViewer solving and how is that benefiting you?** remote support **Official Response from Ying Qin:** > Hello Jorge, Thank you for sharing your review on G2. We’re glad to hear that TeamViewer is easy to use and enables your team to support clients remotely without the need for onsite visits. We’re pleased to know our team was able to support you through that process, and your input helps us continue improving the overall experience. Thanks again for taking the time to share your insights. Best, Ying/TeamViewer ### 22. Best Remote Support Software **Rating:** 5.0/5.0 stars **Reviewed by:** Rajat A. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about TeamViewer?** Speed of Work on remote which we didnt get onto other softwares and support **What do you dislike about TeamViewer?** Paid Version earliers the licens is come with perpetul and now they taking same amount in yearly which is bad **What problems is TeamViewer solving and how is that benefiting you?** Less time and issue resolved fast so more productivity **Official Response from Ying Qin:** > Hi Rajat, Thanks for choosing TeamViewer and liking TeamViewer! We are so happy to hear from you that TeamViewer is a user-friendly remote access solution! We would like to invite you to join TeamViewer Community (https://community.teamviewer.com) if you have any troubleshooting questions. Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer ### 23. Easy Remote Access and Support for Everyone **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** how easy it makes remote access and support, even for non-technical users. **What do you dislike about TeamViewer?** Occasional connection drops or delays during long sessions. **What problems is TeamViewer solving and how is that benefiting you?** it solves the problem of remote access and IT support by allowing users to securely connect to devices from anywhere, making troubleshooting and collaboration much easier. It benefits me by saving time, reducing downtime, and enabling quick support without needing to be physically present. **Official Response from Ying Qin:** > Hi There, Thank you for sharing your experience with us! It’s great to hear that TeamViewer is helping simplify remote access and support, making collaboration easier while saving you time. That’s exactly the kind of impact we strive to provide. We also value your feedback about connection delays during longer sessions. We understand how important stability is, and we’re continuously working to enhance performance. We truly appreciate your insights and support! Best, Ying/TeamViewer ### 24. Fast performance and the ability to manage various devices, improvement needed in Korean translation **Rating:** 4.0/5.0 stars **Reviewed by:** ilsun k. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about TeamViewer?** I like TeamViewer's fast performance and familiar user interface. I think the management features for various devices work particularly well. The initial setup was also very easy. **What do you dislike about TeamViewer?** The display of Korean for the function is unnatural. Some Korean translations are awkward, like Google Translate. **What problems is TeamViewer solving and how is that benefiting you?** In the event of a malfunction, you can analyze and resolve the issue remotely. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback. We're pleased to hear that you enjoy TeamViewer's fast performance, intuitive interface, robust device management features, and easy setup process. We also appreciate your feedback on the Korean localization. Providing a natural and accurate user experience across all languages is important to us, and we'll share your comments with the responsible team for further review. It's great to know that TeamViewer helps you efficiently analyze and resolve issues remotely when they arise. Thank you for choosing TeamViewer and for helping us improve. All the best, Valeria/TeamViewer ### 25. Powerful Remote Support Tool, Lightweight and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Adam R. | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about TeamViewer?** I like that TeamViewer is a lightweight application. It's reasonably priced and provides all the features we need in an easy-to-use tool. It's great that it offers everything at the right price. **What do you dislike about TeamViewer?** I think the only thing that maybe sometimes could be a challenge is if users need support and they don't have the agent preinstalled. That's a manual process that we have to go through. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer supports our national workforce from anywhere globally, offering deep troubleshooting, file transfer, and quick user recovery. **Official Response from Valeria Di Prisco:** > Hello Adam, Thank you for sharing your feedback and for highlighting what you value most about TeamViewer. We’re glad to hear that the lightweight design, pricing, and feature set support your needs effectively, especially in enabling your workforce across locations. Regarding your comment about supporting users without a preinstalled TeamViewer app, and how it can sometimes feel like an extra step. We have a solution for these situations. You can use a session link to start a screen‑sharing session directly from the TeamViewer web interface. The end user clicks the link, and screen sharing starts in their browser, with no prior installation required. This can be especially helpful for quick, ad‑hoc support scenarios. For details on this feature, please visit the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support/?id=109725-create-and-join-a-remote-session-attended-access We hope this information will make your future connections easier. Thanks again for taking the time to share your experience with us. All the best, Valeria/TeamViewer ### 26. Brief review of the Team Viewer Software **Rating:** 4.0/5.0 stars **Reviewed by:** Hassan A. | Relationship Manager Corporate Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2025 **What do you like best about TeamViewer?** It is one of the leading remote access support software provides a variety of features. It is easy to install and set up. It has a user-friendly interface. One of the great features of the software is that it has the ability for cross-platform connectivity. With TeamViewer, you can connect from PC to MAC or from mobile to mobile. It provides great security features like end-to-end encryption, 2FA, and brute force protection. It makes it easy to transfer files between the devices. It also provides a built-in chat feature, which is also very good for communicating between the remote systems. **What do you dislike about TeamViewer?** The cost of the licensed version is on the higher side. It also faces some performance issues while using it with slower internet connections. One other disadvantage is of its high usage of CPU and RAM, which eventually slows down the system. **What problems is TeamViewer solving and how is that benefiting you?** It helps me to conenct with the remote servers/ system where I can log in and do my work remotely. **Official Response from Valeria Di Prisco:** > Hello Hassan, Thank you so much for your positive review. We´re happy to read how you enjoy the variety of features, including our security features such as end-to-end encryption, 2FA, and brute force protection. However, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 27. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Nanotechnology **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** I have used TeamViewer for many years, and have been extremely pleased with the product. It makes setup straight forward, and general use a breeze. **What do you dislike about TeamViewer?** Nothing. It has saved me so much time over the years. **What problems is TeamViewer solving and how is that benefiting you?** Sharing a screen with a customer allows me to show a customer how to complete a task rather than trying to describe to them how it should be accomplished. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your experience. We are thrilled to hear that TeamViewer has been a reliable solution for you for many years and that it continues to save you valuable time. It's great to know that sharing screens with customers makes it easier to demonstrate tasks directly and provide efficient support. We appreciate your feedback and your ongoing support. Best regards, Ying/TeamViewer ### 28. TeamViewer: Smooth, Fast Support Tool and One of the Quickest on the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Bihag D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** A very smooth, fast support tool, and one of the quickest on the market. **What do you dislike about TeamViewer?** Nothing bad in TeamViewer But feature increase, so that's why exe file is big **What problems is TeamViewer solving and how is that benefiting you?** As support our end customer it's very easy with TV **Official Response from Ying Qin:** > Hi Bihag, Thank you for your review. We’re glad to hear TeamViewer has been a smooth, fast, and reliable support tool for your work with end customers. We also appreciate your observation regarding the file size increasing as more features are added. As we continue to expand functionality, we aim to balance performance, usability, and feature depth to best support customer support teams. Best, Ying/TeamViewer ### 29. Effortless Setup, Lag-Free Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about TeamViewer?** I like using TeamViewer because it works without lag when sharing screens, which means there is no interruption. On a day-to-day basis, I find it very user-friendly compared to other software. Also, the initial setup is really easy, taking just two to three minutes, and it's beginner-friendly, so even if someone hasn't used software before, they can use it easily. **What do you dislike about TeamViewer?** There is nothing to dislike about. I am using everyday to connect with my friends. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to share screens with multiple team members simultaneously. It's lag-free and user-friendly, making daily use easy compared to other software. **Official Response from Ying Qin:** > Hi There, Thank you for your fantastic review! We’re delighted to hear that you’re enjoying the lag-free performance and smooth screen-sharing experience, reliable connectivity is exactly what we aim to deliver. It’s also great to know that the quick setup and user-friendly design make TeamViewer accessible, even for beginners. Making remote access simple and efficient for everyone is one of our core goals. We truly appreciate you taking the time to share your experience! Best, Ying/TeamViewer ### 30. 12 out of 10 points! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** July 01, 2026 **What do you like best about TeamViewer?** I am able to do my work at home and don't have to be in the office for hours. **What do you dislike about TeamViewer?** The fact that the license change was so bumpy slowed me down. **What problems is TeamViewer solving and how is that benefiting you?** I am more independent in my work and not tied to my workplace. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for sharing your feedback. It is great to hear that TeamViewer helps you work from home effectively and gives you more independence without being tied to a specific workplace. Supporting flexible work is one of the key benefits we aim to provide. We understand that the license change process felt bumpy and caused delays in your work. If you would like guidance on managing license related changes, we recommend reviewing our knowledge base, which contains helpful information on licensing and account management: https://www.teamviewer.com/en/global/support/knowledge-base/ Best regards, Valeria/TeamViewer ### 31. TeamViewer user review **Rating:** 2.5/5.0 stars **Reviewed by:** Bill S. | Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about TeamViewer?** I like the file transfer features, and the ability to manage our client's asset management more seamlessly. **What do you dislike about TeamViewer?** Patch management is clunky, and the copy/paste feature still does not work properly, at least in our case. **What problems is TeamViewer solving and how is that benefiting you?** Giving us remote access to our client machines and make changes, remediate issues, and install stuff **Official Response from Ying Qin:** > Hello Bill, Thank you for sharing the feedback on using TeamViewer! We are sorry to hear about the poor experience with TeamViewer. kindly check one of the settings on TeamViewer for Copy and Paste please: TeamViewer -> Extras -> Options -> Advanced -> Advanced settings for connections to other computers -> Clipboard synchronization, and tick for activation and untick this option for deactivating the function. At the same time, we would like to invite you to join TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Ying/TeamViewer ### 32. An excellent solution for remote management of endpoints on any connection anywhere in the world. **Rating:** 4.5/5.0 stars **Reviewed by:** Matt H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about TeamViewer?** Ease of access and stability of connection. It also allows two audio communication over the connection session. TeamViewer has some excellent customisable deployment methods in MSI format, we can be deployed en masse to your fleet, linking them to your corporate account for ease of management. **What do you dislike about TeamViewer?** Has a few quirks, especially as it related to assigning unattended access, but this does work providing you are logged onto the target computer as a local administrator. **What problems is TeamViewer solving and how is that benefiting you?** Remote support and management of devices. If you are needing to support a user on their computer, TeamViewer will give you a fast and reliable method to shadow their session and support them with configuration and other endpoint issues. It doesn't work for sessions, where the end user is using Microsoft Remote Desktop protocol, for TeamViewer to work, they need to be locally connected to the device. Also doesn't work for Apple mobile devices from what I understand. **Official Response from Valeria Di Prisco:** > Hello Matt, Thank you for your rating and for sharing your experience with our remote control solution. Since you mentioned you found some quirks regarding the unattended access, we take the opportunity to invite you to click on the following link, where you will find a user's guide with very interesting information: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this documentation will help you in future connections. Have a nice day! Valeria/TeamViewer ### 33. Very User-Friendly and Easy Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit T. | Project manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TeamViewer?** Its very user friendly and very easy for remote access **What do you dislike about TeamViewer?** For Enterprise version its process are very complicated it should be standardized **What problems is TeamViewer solving and how is that benefiting you?** its very useful for remote access over the ZPA on Zscaler **Official Response from Ying Qin:** > Hi Sumit, Thank you for your review. We’re glad to hear that TeamViewer has been easy to use and effective for remote access, especially in your ZPA and Zscaler environment. We also appreciate your feedback on the Enterprise processes. We understand that complexity can be challenging, and your input around standardization has been shared with our team as we continue working on improving the enterprise experience. Best, Ying/TeamViewer ### 34. Accessing my main workstation remotely changed how I work **Rating:** 4.0/5.0 stars **Reviewed by:** Jerome W. | Solution Architect, Civic & Social Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about TeamViewer?** I really like TeamViewer as it enables me to use the power of my studio workstation when I am not present in the office. It implies that I can directly edit gigantic design files on my primary computer on a light laptop in a program such as After Effects. The simple ability to move certain project resources in and out of my desktop and the computer of a client also avoids the versioning headaches that are unnecessary. It is also incredibly directive to show a new freelance editor his/her specific software setup. **What do you dislike about TeamViewer?** Locating some of the remote session controls, such as scaling options, is at times a treasure hunt in the interface. I also had some stable connections that went dead in the middle and this is frustrating when having a design review, which is focused. An issue that has been a persistent microaggression has been getting the exact pressure settings of my tablet to work with the remote connection. **What problems is TeamViewer solving and how is that benefiting you?** Before using TeamViewer, to transmit large and complex design project files to distant clients, it was common to upload giant archives with cloud services and this was always slow and versioning a nightmare. It also occurred to me that I would need to thoroughly synchronize certain fonts and software versions to my laptop in case of working at home. My work space anywhere now is pretty much my studio computer on steroids. This will imply that clients can physically track my lead on their screen, or I can directly enter the special project folder arrangement of the client. It has streamlined our group work procedure to a lot more fluid and less technical meltdown. **Official Response from Valeria Di Prisco:** > Hello Jerome, Thank you so much for sharing your detailed experience with us. However, we are sorry to hear that you had difficulty finding features in our new interface. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Likewise, when experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. Also, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. All the best! Valeria/TeamViewer ### 35. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Kriti M. | analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TeamViewer?** Easy to use and user friendly interface. **What do you dislike about TeamViewer?** Sometimes get stuck and it needs to be fixed **What problems is TeamViewer solving and how is that benefiting you?** Remote assistance is easy **Official Response from Ying Qin:** > Hi Kriti, Thanks for your feedback! We’re happy to hear that remote assistance is easy and straightforward for you. Sorry to hear about the occasional hiccups, If you’d like to share more details in the TeamViewer Community at https://community.teamviewer.com/, we’d be happy to look into this and help where we can. Best, Ying/TeamViewer ### 36. support on line **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** July 03, 2026 **What do you like best about TeamViewer?** help my customers from outside their location **What do you dislike about TeamViewer?** since i never am at one place not able to use my own account on any computer location outside my office **What problems is TeamViewer solving and how is that benefiting you?** when customer has problem to log in **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for sharing your feedback and for choosing TeamViewer to support your customers remotely. We're glad to hear that TeamViewer helps you assist customers without being on-site, especially when they encounter login issues. Enabling fast and efficient remote support is one of the key benefits we aim to provide. We also appreciate your feedback regarding account access when working from different locations. We understand that flexibility is important for professionals who are frequently on the move. TeamViewer includes security measures to help protect accounts and devices, but we recognize that these can sometimes impact convenience. Feedback like yours is valuable as we continue working to balance security and usability. Thank you again for your review and for being a TeamViewer user. All the best, Valeria/TeamViewer ### 37. Top-Tier Performance for Cross-Platform Remote Connections **Rating:** 4.5/5.0 stars **Reviewed by:** Sami K. | Tietohallintopäällikkö / IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about TeamViewer?** The consistent performance and stable connections, even on lower-bandwidth networks. The intuitive interface ensures a smooth user experience for both the administrator and the end-user. **What do you dislike about TeamViewer?** The pricing structure can be somewhat steep for smaller businesses or independent professionals, although the extensive feature set and reliability generally justify the investment. **What problems is TeamViewer solving and how is that benefiting you?** It solves the logistical challenges of providing technical assistance across different locations. The primary benefit is the rapid resolution of issues, saving valuable time and keeping operations running smoothly. **Official Response from Valeria Di Prisco:** > Hello Sami, Thank you for your thoughtful review! We’re glad to hear that TeamViewer’s stable performance, even on lower-bandwidth networks, and our intuitive interface are supporting both admins and end users. It’s also great to know that remote assistance is helping you resolve issues quickly and keep operations running smoothly. We also appreciate your honest feedback on pricing, as it helps us continue refining our offerings to better support businesses of all sizes. Wishing you a nice day! Best, Valeria/TeamViewer ### 38. Quick Remote Support, Slow File Transfers **Rating:** 4.0/5.0 stars **Reviewed by:** Emma J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about TeamViewer?** I mainly use TeamViewer for secure and quick support sessions, and it really helps with remote troubleshooting without having to be on site. I like the remote sessions a lot, and there are many things about them that work well for me. Additionally, the initial setup of TeamViewer was easy. **What do you dislike about TeamViewer?** I find the file transfer speed a bit slow when dealing with larger files. They can take longer than expected. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for secure and quick support sessions, solving remote troubleshooting without being onsite. **Official Response from Ying Qin:** > Hi Emma, Thank you for sharing your experience with TeamViewer. We’re glad to hear that the remote support sessions are secure, quick, and helpful for troubleshooting without being on-site, and that the initial setup was easy for you. We also appreciate your feedback about file transfer speeds when handling larger files. Your input helps us better understand where improvements can make a difference. Thanks for taking the time to share both what’s working well and where we can improve. Best, Ying/TeamViewer ### 39. Stable Remote Access with Reliable Unattended Access and File Transfer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about TeamViewer?** Most important for me was stable remote access. Also unattended access and file transfer worked reliably. These were the main features I was using **What do you dislike about TeamViewer?** Though I am using it rarely, but commercials were to aggressive on personal and internal use. This leads to possible alternatives seeing the pricing. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helped me to reduce onsite visits by providing instant remote support and file access. Also it cut downtime and on travel costs. **Official Response from Ying Qin:** > Thank you for sharing your review on G2. We’re pleased to hear that TeamViewer provides the stable remote access, unattended connectivity, and reliable file transfer you rely on, and that it has helped reduce onsite visits, downtime, and travel costs. We understand how important it is for these aspects to feel appropriate and not disruptive, and your input is valuable as we continue evaluating how we present our offerings. Thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 40. Teamviewer Makes Remote Access Easy, Reliable, and Secure **Rating:** 5.0/5.0 stars **Reviewed by:** Komal C. | Senior Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** I like Teamviewer best because it’s easy to use and provides reliable remote access. It lets me connect to devices with minimal setup, which makes the whole process more efficient. The interface is user-friendly, and the connections feel secure. **What do you dislike about TeamViewer?** Limited free version, occasional lag and expensive licensing. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy to access devices remotely and troubleshoot issues, which saves time and helps my work stay more flexible and efficient. **Official Response from Ying Qin:** > Hi Komal, Thanks for sharing your experience. It’s great to know that TeamViewer helps you work more flexibly through reliable and secure remote access. We appreciate your feedback on pricing, performance, and the limitations of the free version, and we’ll make sure it’s shared with our team. Best, Ying/TeamViewer ### 41. Strong Security, Easy Remote Control, and Feature-Rich **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal p. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TeamViewer?** It provides strong security, and it’s easy to connect to any machine and control it. It also includes a lot of features, which are very useful. **What do you dislike about TeamViewer?** The subscription is too expensive. While I’m using the free version, it keeps showing prompts to buy a subscription in order to access extra features. **What problems is TeamViewer solving and how is that benefiting you?** Honestly, I don’t like the UI. You can do better—please improve it and make the interface more user-friendly. **Official Response from Ying Qin:** > Hello Vishal, Thanks for taking the time to leave a review. It’s great to know that TeamViewer’s security, remote control experience, and wide range of features stand out for you. We acknowledge your concerns around pricing and upgrade prompts, as well as your feedback on the user interface. We understand how these factors can affect the overall experience, and your comments are helpful as we continue working to improve clarity, usability, and accessibility across the platform. Best, Ying/TeamViewer ### 42. Super Easy UI and Dashboard That Streamlines Deployments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about TeamViewer?** Super easy to use and it has a nice dashboard + UI/EX. It is nice to push scripts and automations with it which helps us save lots of time/cost for deployment **What do you dislike about TeamViewer?** The price is a concern. Also, I sometimes get blocked by UAC on our store PCs, which prevents me from completing automations/scripts or other admin activities. **What problems is TeamViewer solving and how is that benefiting you?** Remote desktop management that makes it easy to push scripts and automations for mass deployment. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear that TeamViewer’s ease of use, dashboard, and automation features are helping streamline your deployments. We also appreciate your comments on pricing Regarding the UAC comment, please visit the following Community thread for more information: https://community.teamviewer.com/English/discussion/130714/connect-via-windows-authentication-using-the-webversion?tab=accepted#latest Finally, we invite you to join the TeamViewer Community at https://community.teamviewer.com, where you can share details about your needs and useful information, and connect with our experts and other users. Hope to see you there! Best, Valeria/TeamViewer ### 43. Robust tool, but the price of the licenses has become difficult to justify **Rating:** 2.5/5.0 stars **Reviewed by:** Francisco C. | Dirección Técnica e Innovación - Fundador y copropietario, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about TeamViewer?** It is a recognized tool for remote control of equipment, stable and robust. **What do you dislike about TeamViewer?** Perhaps the price. Sponsorships for major Premier League clubs are expensive, and a few years ago the price increase in Temaviewer licenses was very high... If it weren't for this, we would still be using it. **What problems is TeamViewer solving and how is that benefiting you?** My company is dedicated to IT Support, so without an easy-to-use and robust remote connection tool, we couldn't work. **Official Response from Ying Qin:** > Hello Francisco, Thank you for your honest and thoughtful review on G2. It’s great to know that TeamViewer’s stability and robustness have made it an essential tool for your IT support work. Reliable remote access is critical, and we’re glad we can support that. We also understand your concerns around licensing costs. Pricing is an important and sensitive topic, and feedback like yours is valuable in helping us assess how our offerings align with customer expectations. We truly appreciate you highlighting both the strengths and the challenges from your perspective. Thank you for sharing your experience with us. Best, Ying/TeamViewer ### 44. Simple, reliable but expensive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** ++ simple configuration ++ usage easy to learn **What do you dislike about TeamViewer?** ++ Prices, over the course of the year the product became more expensive. There are indeed more options, but if you don't want them, you still have to pay the increased price. **What problems is TeamViewer solving and how is that benefiting you?** ++ Access to customer devices ++ less on-site service required, cost savings for customers **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that TeamViewer is simple to set up and easy to use, and that it helps you access customer devices efficiently. We understand your concerns about pricing and appreciate you sharing this perspective. Best, Ying/TeamViewer ### 45. EXCELLENT TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** June 20, 2026 **What do you like best about TeamViewer?** The ease of being able to control a device remotely **What do you dislike about TeamViewer?** its interface is not so easy to use and understand **What problems is TeamViewer solving and how is that benefiting you?** access to remote devices or those without immediate access, which is beneficial for being able to access the device at any time **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that TeamViewer helps you easily control devices remotely and access them whenever needed. That flexibility is a key advantage. We understand your point about the interface not being as easy to use or understand as expected. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer ### 46. Has been working perfectly since 2006, even old systems can still be accessed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** July 09, 2026 **What do you like best about TeamViewer?** Downward Compatibility The "old" menu windows **What do you dislike about TeamViewer?** The price for the Tensor license The effort to change the interface - don't do that. **What problems is TeamViewer solving and how is that benefiting you?** Machine downtime at customer, adjustments **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback and for being with TeamViewer for so many years. We are pleased to hear that features such as downward compatibility and the familiar menu layout allow you to continue working effectively even on older systems. We also value your candid comments about the Tensor license pricing and the interface changes. We understand that adapting to a new layout can require additional effort. If you would like a quick overview of the current interface, this resource may be useful: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ It is great to know that TeamViewer supports you in minimising machine downtime and making adjustments for your customers. Best, Ying/TeamViewer ### 47. good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering **Reviewed Date:** July 21, 2026 **What do you like best about TeamViewer?** That one does not have to leave the house, speed of assistance **What do you dislike about TeamViewer?** Unfavorable applications can be left out. **What problems is TeamViewer solving and how is that benefiting you?** Move forward when foreign programs cause problems **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for your review. It’s great to know that TeamViewer makes it easier for you to get quick support from home. We appreciate your additional feedback as well, and we’ll continue working to make the remote support experience as smooth and reliable as possible. Best, Ying/TeamViewer ### 48. High expectations for the redesign were met **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning **Reviewed Date:** July 22, 2026 **What do you like best about TeamViewer?** Works simply and reliably. Good. **What do you dislike about TeamViewer?** No disadvantages detected. Therefore, no statement. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to other PCs without people on site **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your kind feedback. We're pleased to hear that the redesign met your expectations and that TeamViewer continues to provide a simple and reliable remote access experience. Knowing that it helps you connect to and support remote PCs with ease is exactly what we strive for. Thanks for being part of the TeamViewer community! Best, Ying/TeamViewer ### 49. Makes Client Support Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about TeamViewer?** Allows me to provide support easily to my clients **What do you dislike about TeamViewer?** Obviously the cost but nothing good is free! **What problems is TeamViewer solving and how is that benefiting you?** Remote support for clients at the other side of the country **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. We're glad to hear that TeamViewer helps you provide remote support to clients across the country quickly and easily. We also appreciate your honest feedback regarding pricing. We're committed to delivering reliable, secure, and feature-rich remote support solutions that help businesses stay connected and productive. Thank you for choosing TeamViewer and for sharing your experience. Best regards, Valeria/TeamViewer ### 50. Great support and an intuitive interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** I like the support and the interface. Additionally, the Entra connection is helpful. **What do you dislike about TeamViewer?** The price is very high. !Here I write more characters! **What problems is TeamViewer solving and how is that benefiting you?** User support when SCCM fails. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback! We're happy to hear that you're enjoying TeamViewer's intuitive interface, support, and Entra integration. It's great to know that TeamViewer helps you effectively support users when needed. We also appreciate your candid feedback on pricing and will take it into consideration. Best, Ying/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+13%3A42%3A17+-0500&secure%5Bsession_id%5D=675a805e-81db-4259-9d98-817d3aad5016&secure%5Btoken%5D=6e4357c004480d2dd65163f8b32d58304cc051a92eb1611f28ce1105ba70defa&format=llm_user) ## TeamViewer Integrations - 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Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,882 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,216 reviews)