--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4054 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4054 scale: '5' date_modified: '2026-07-25' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,054 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Access anytime, anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Bedirhan G. | Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about TeamViewer?** I like that it allows me to easily connect to my device, the response time is excellent. I can log in from anywhere I have a connection, it offers exceptional desktop sharing features. This makes connecting to the user's machine much easier. **What do you dislike about TeamViewer?** I've been having some connection issues due to low bandwidth, and I'd like to be able to disable some of my computer's monitors. It can time out if you remain inactive for too long. **What problems is TeamViewer solving and how is that benefiting you?** I can connect to my computer as if I were in the office without any problems, and I have the peace of mind that my data is secure. It allows remote access to computers, and the application is also very easy to use. **Official Response from Valeria Di Prisco:** > Hi Bedirhan, Thank you for your rating and for sharing your experience. We are happy to read that you feel calm during the connections due to the level of security offered by our solution. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 2. TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Jenifer M. | Senior Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about TeamViewer?** TeamViewer really stands out as a remote access tool. What I appreciate most about it is how seamlessly it enables remote support and collaboration, especially in environments where quick troubleshooting or secure connections are critical. **What do you dislike about TeamViewer?** One common gripe with TeamViewer is the occasional latency or lag during remote sessions, especially over slower internet connections. **What problems is TeamViewer solving and how is that benefiting you?** It eliminates the need to be physically present to solve technical issues or collaborate. Whether you're helping a teammate troubleshoot a tool or reviewing a candidate’s system environment, TeamViewer lets you step in remotely with just a few clicks. ### 3. Remote Control of Amateur Radio Station **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** December 08, 2025 **What do you like best about TeamViewer?** Team Viewer is a very reliable and useful application - although I am using it for NON-COMMERCIAL purposes I have purchased a Licence **What do you dislike about TeamViewer?** I wish it allowed to use Audio CODECs (as Skype did) **What problems is TeamViewer solving and how is that benefiting you?** Remote control of an Amateur Radio Station **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. It’s great to hear that TeamViewer’s reliability and ease of use make remote control of your Amateur Radio Station possible. Secure access and smooth integration are key benefits that simplify unique setups like yours. We appreciate your feedback on audio codecs; it helps us improve! All the best, Valeria/TeamViewer ### 4. GB **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** March 27, 2026 **What do you like best about TeamViewer?** Monitoring of connections, equipment, and the user team **What do you dislike about TeamViewer?** nothing special about the operation **What problems is TeamViewer solving and how is that benefiting you?** Decision support regarding clients **Official Response from Ying Qin:** > Thank you for sharing your feedback with us on G2. We’re glad to hear that TeamViewer helps you effectively monitor connections, equipment, and user teams. It’s great to know these insights support informed decision‑making when working with your clients. Thank you for taking the time to share your experience and for choosing TeamViewer to support your operational and client‑focused needs. Best, Ying/TeamViewer ### 5. Einfacher Fernzugriff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production **Reviewed Date:** February 25, 2026 **What do you like best about TeamViewer?** Faster reliable Remote Access. **What do you dislike about TeamViewer?** It's a shame that TeamViewer cannot be used effectively on Windows servers in LAN-only mode. **What problems is TeamViewer solving and how is that benefiting you?** Teamviewer allows me to access our systems in a simple way, and that too without the cloud. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. We're glad to hear that the fast and reliable remote access is helping you connect to your systems smoothly, especially with the flexibility to work without the cloud when you need it. Regarding your comment about the Windows server in LAN mode with TeamViewer, please check the following article: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-remote/remote-control/use-teamviewer-remote-in-lan/ If you don´t find the right answer, please visit our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us. Thank you in advance. Best, Valeria/TeamViewer ### 6. Reliable remote desktop control tool with outstanding performance **Rating:** 4.5/5.0 stars **Reviewed by:** nikhil j. | Project manager, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about TeamViewer?** I like the ease of using it and the utility that makes it easy to view my team member’s screen from any place. The communication tool, screen sharing and complete remote desktop support are extremely helpful for me to manage team work efficiency. I have been using it for training my new teammates and the browser based access helps to access it instantly without need to install software. **What do you dislike about TeamViewer?** User-interface seems look outdated as compare to other remote control tools. It complex for beginners to understand the full utility of using it. **What problems is TeamViewer solving and how is that benefiting you?** It is an excellent solution for accessing remote team desktops, managing their assets and collaborating through screen sharing and data exchange. It enables our team to work together efficiently, no matter where we locate and improves overall productivity. ### 7. access for support to branches and customers with Teamviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** February 12, 2026 **What do you like best about TeamViewer?** ease of use, clarity of connections, file transfer, time saving **What do you dislike about TeamViewer?** need for different versions for different operating systems. It would be great if the most updated version 15.74.6 is compatible with all operating systems together. From Windows XP to Windows 11 **What problems is TeamViewer solving and how is that benefiting you?** computer problems, updates **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It’s great to hear that TeamViewer’s ease of use, clear connections, file transfer options, and overall time‑saving workflow are helping you handle computer issues and updates more efficiently Regarding your point about version compatibility across operating systems, especially Windows XP, we announced in our Community in the Announcement section the sunsetting of active servicing of Windows XP after Microsoft ended its official mainstream support. For details, please click on the following link: https://community.teamviewer.com/English/discussion/49687/sunsetting-active-servicing-of-operating-systems-xp-vista-server-2003-and-2008?utm_source=community-search&utm_medium=organic-search&utm_term=windows+XP If you ever have more feedback or ideas, feel free to join the TeamViewer Community at https://community.teamviewer.com. Wishing you a great day, Valeria/TeamViewer ### 8. Very reliable and fast to establish a connection **Rating:** 5.0/5.0 stars **Reviewed by:** Amanuel L. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about TeamViewer?** I like being able to access system settings on computers, it's very convenient for both end users and technicians. I love the ability to reboot into safe mode with a remote connection, it gives me the convenience I need to provide support. **What do you dislike about TeamViewer?** So far, I haven't experienced any glitches or dropped sessions, it far surpasses other remote support tools. I have't found anything I don't like yet, nor have I found any drawbacks. **What problems is TeamViewer solving and how is that benefiting you?** It saves me time and money helping colleagues, it provides user-based access. Its ease of use makes it highly adaptable for our entire team, it's the most cost-effective tool we've used for remote support. It allows me to help all my colleagues. **Official Response from Valeria Di Prisco:** > Hello Amanuel, Thank you so much for your rating and for sharing your experience. We are pleased to know that TeamViewer is saving you time and money by connecting remotely with your colleagues and providing support. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 9. Fast and fluid connection between devices **Rating:** 4.5/5.0 stars **Reviewed by:** Haris G. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about TeamViewer?** I like its implementation and use, it offers seamless remote desktop access with low latency. It facilitates remote troubleshooting, this software is ideal for remote access. The best thing about TeamViewer is its simple and easy-to-use interface. **What do you dislike about TeamViewer?** It has the disadvantage of depending completely on the internet connection, sometimes it shows a connection timeout error when connecting. **What problems is TeamViewer solving and how is that benefiting you?** This allows me to connect to other machines seamlessly and securely, helping me stay productive from anywhere. The quality of the service makes it very convenient to use, it's primarily used to help our customers with their issues. **Official Response from Valeria Di Prisco:** > Hello Haris, Thank you for taking the time to review us and for your positive feedback despite encountering some slowness in the connection with TeamViewer. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 10. TeamViewer: User-Friendly and Tireless **Rating:** 5.0/5.0 stars **Reviewed by:** Colette B. **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** I find that TeamViewer is very user-friendly and easy to set up. I particularly appreciate its ability to connect me remotely, which saves me from traveling. I am satisfied with the overall service and the price suits me as well. **What do you dislike about TeamViewer?** I think the price could be lowered. **What problems is TeamViewer solving and how is that benefiting you?** I find the product allows me to connect to my friends' computer without moving, making remote connections very convenient. **Official Response from Valeria Di Prisco:** > Hello Collete, Thank you for your rating. We are happy to hear that you can help your friend with his computer issues thanks to our software! We understand that pricing is an important issue, so we would like to invite you to contact our sales support. They will be happy to discuss the licensing options with you. You can find our local number here - https://www.teamviewer.com/en/customer-support Wishing you all the best, Valeria/TeamViewer ### 11. secure and fast access to my clients' computers **Rating:** 5.0/5.0 stars **Reviewed by:** GABRIEL ALEJANDRO P. **Reviewed Date:** December 02, 2025 **What do you like best about TeamViewer?** The best part is being able to connect remotely to all my clients **What do you dislike about TeamViewer?** when I need to connect to a new computer, I miss the function of connecting with someone nearby or recent. **What problems is TeamViewer solving and how is that benefiting you?** It helped me connect with my clients more efficiently. **Official Response from Valeria Di Prisco:** > Hello Gabriel, Thank you so much for your review. We´re happy that you chose us as your remote-control solution to connect with your clients. Regarding your comment about the missing connection function, we invite you to visit our TeamViewer Community at https://community.teamviewer.com, where you can share more detailed information with us so we can assist you properly. Hoping to see you there. All the best, Valeria/TeamViewer ### 12. Simplify your daily work with numerous utilities **Rating:** 5.0/5.0 stars **Reviewed by:** Aubert R. | Staff Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about TeamViewer?** I like the ability to resume a connection with a single click, we can easily switch between different servers. You can transfer files by simply dragging and dropping them. I love the side panel that displays all your files. Its macro feature is great for performing tasks. **What do you dislike about TeamViewer?** It should be compatible with more platforms, but I sometimes experience lag when connection to specific servers. There isn't much documentation available, and some setting are difficult to find. **What problems is TeamViewer solving and how is that benefiting you?** It allows us to connect to a set of servers, it's a unique tool that allows you to connect to multiple remote networks. File browsing is useful for quick browsing, and multiple sessions with different protocols are possible. **Official Response from Valeria Di Prisco:** > Hello Aubert, Thank you for your rating. Happy to hear that TeamViewer helps you with your daily tasks. Likewise, since you mention the lack of available documentation, we take the opportunity to invite you to click on the following link, where you will find our Knowledge Base so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 13. Very good interaction with support people **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers **Reviewed Date:** March 03, 2026 **What do you like best about TeamViewer?** Facility of usage of platform to remote supporting others **What do you dislike about TeamViewer?** There is no possibility for the user of eliminate a free licence after expiry. The expired free licence will block all operations. **What problems is TeamViewer solving and how is that benefiting you?** Remote support **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you very much for your rating. We’re happy to hear that you find TeamViewer easy to use for providing remote support, making remote assistance simple and accessible for you Regarding the issue with an expired free license blocking operations, we understand how frustrating that can be. Your input is very valuable, and we’ll make sure it’s passed along to the relevant team. Best regards, Valeria/TeamViewer ### 14. Team Viewer **Rating:** 5.0/5.0 stars **Reviewed by:** Elisa C. | Assistente Administrativo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about TeamViewer?** What I like most about it is the speed with which it transfers files between remote machines, the commands sent between them facilitate user interaction. The advantage of using this software is that I can connect with multiple machines simultaneously. **What do you dislike about TeamViewer?** I have nothing to complain about, I've been using it for a long time and I have no complaints about it. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer in various support sessions in my company in the area of remote support for clients who encounter some difficulties in their daily use of software for which we provide services. We use all the resources it can offer to help us deliver good service, whether by sharing the screen with the user, transferring files to speed up the system implementation process, etc. This has helped us a lot by optimizing our time and adding quality to our services. **Official Response from Ying Qin:** > Hello Elisa, Thank you for choosing TeamViewer as your favourite remote access solution! We are happy that you are enjoying TeamViewer's performance, flexibility, and reliability. We would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! We hope to see you there in the TeamViewer Community! Best, Ying/TeamViewer ### 15. Team Viewer Review **Rating:** 4.0/5.0 stars **Reviewed by:** Gautam K. | Sr Finance Executive, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about TeamViewer?** its portal App , use to use Simple , very user freindly **What do you dislike about TeamViewer?** some time some time its lacking and take little time to connect . **What problems is TeamViewer solving and how is that benefiting you?** Team viewer perform good get access to office PC easily & save our time **Official Response from Valeria Di Prisco:** > Hello Guatam, Thank you for your positive review. In cases of slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 16. Secure and user friendly remote connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** Rajpalsinh R. | Server Engineer , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2025 **What do you like best about TeamViewer?** Easy to connect remotely without a complex setup and with secure and strong encryption **What do you dislike about TeamViewer?** Frequent session timeout in the free version **What problems is TeamViewer solving and how is that benefiting you?** It allows me to provide remote It support without being physically present, saving time and travel costs **Official Response from Valeria Di Prisco:** > Hello Rajpalsinh, Thank you for your review. However, we are sorry to hear that you're experiencing timing limitations with your connection. Please ensure that both sides are updated to the latest version of TeamViewer. If not, please update them and retry. If the issue persists, it could be the case that TeamViewer incorrectly detects commercial use. Please request the reset of the IDs involved on our homepage: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 17. Uncomplicated help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** April 06, 2026 **What do you like best about TeamViewer?** Problem-free deployment for customers without technical knowledge **What do you dislike about TeamViewer?** License only available by subscription **What problems is TeamViewer solving and how is that benefiting you?** No travel times **Official Response from Valeria Di Prisco:** > Thank you for sharing your experience with TeamViewer! We’re glad to hear that the problem-free deployment made it easy for your users without technical expertise and that eliminating travel time has brought real value to your workflow. We understand your point regarding our subscription-based licensing. This model allows us to continuously invest in security, reliability, and feature improvements, while ensuring consistent support for our customers. We truly appreciate your feedback and are happy to support you if you ever want to explore different subscription options that better fit your needs. Please don´t hesitate to contact us. Contact details: https://www.teamviewer.com/en/global/support/customer-support/ Best, Valeria/TeamViewer ### 18. Ultra-fast remote support platform **Rating:** 5.0/5.0 stars **Reviewed by:** Bevis S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2025 **What do you like best about TeamViewer?** The connections are solid, and I can use it to provide remote support to Windows devices without any problems. We can access the system over the internet, and it offers numerous features. It works from any platform and offers an option for remote access to user machines. **What do you dislike about TeamViewer?** Deploying the app can be tricky for inexperienced users, and the window scaling feature could be improved. The web app sometimes crashes, and creating a new invitation can be a bit tricky. **What problems is TeamViewer solving and how is that benefiting you?** A great advantage is that it meets the requirements, allowing me to help users at any time. It allows me to easily access them remotely to provide support, this tool has everything I need for remote management. **Official Response from Valeria Di Prisco:** > Hi Bevis, Thank you so much for sharing your experience with us. We're delighted to be the remote control tool that allows you to help your users quickly and effectively. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience, including deploying the app: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best Valeria/TeamViewer ### 19. Ideal solution to obtain expert assistance without any inconvenience **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj B. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about TeamViewer?** The platform's intuitive design makes it easy to navigate its features and allows users to connect to client computers. It's one of the best remote support apps, and I found the file transfer feature very useful. **What do you dislike about TeamViewer?** Sometimes there's a bit of a lag in the connection, which can be a bit annoying if you have very important work. There are some things that need updating, and the file sharing feature is a bit slow. **What problems is TeamViewer solving and how is that benefiting you?** Its intuitive interface makes it easy for customers to use and has exceeded our expectations in every way. This is the ideal solution for your IT problems, offering features that allow you to switch between multiple desktops. **Official Response from Valeria Di Prisco:** > Hello Manoj, Thank you for your rating and for sharing your experience. We are thrilled that you find our new interface intuitive and easy to use Regarding the slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website to avoid this situation. If this is the case, a resetting of the devices and, if it´s possible, resetting also the WiFi, could solve the issue. Finally, we would like to invite you to click on the following link, where you will find a user´s guide so you will enjoy the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 20. TeamViewer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** February 27, 2026 **What do you like best about TeamViewer?** the auto update with the policy within teamviewer **What do you dislike about TeamViewer?** show teamviewer installed with device, but does not show in console **What problems is TeamViewer solving and how is that benefiting you?** the auto update policy to check each device and install a newer version **Official Response from Valeria Di Prisco:** > Hello TeamViewer user. Thank you for your review. Regarding your comment about showing TeamViewer installed with the device, but it does not show in the console, we would need more information to better understand your case Please visit our TeamViewer Community https://community.teamviewer.com, where you can share more information with us. Thank you in advance. Best, Valeria/TeamViewer ### 21. Robust and reliable inventory module **Rating:** 5.0/5.0 stars **Reviewed by:** Julien D. | Data Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about TeamViewer?** The app makes it easy to view devices and automate numerous processes. It has a very intuitive interface, and the technical configuration is easy to integrate with your process. I like its ability to adapt the tool to your needs and its easy adaptation to users. **What do you dislike about TeamViewer?** It meets all our needs expectations, and so far I haven't had any major difficulties using it. So far, we haven't noticed anything we don't like. **What problems is TeamViewer solving and how is that benefiting you?** It has allowed us to check our inventory without any problems, it has been extremely important for asset management. It has features that allow us to quickly obtain information, it's a cutting-edge tool. ### 22. TeamViewer is running stably **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation **Reviewed Date:** December 11, 2025 **What do you like best about TeamViewer?** The user is satisfied because the keyboard shortcuts also work through TeamViewer. **What do you dislike about TeamViewer?** As a newcomer, it wasn't quite easy for me to set up the administrator. **What problems is TeamViewer solving and how is that benefiting you?** To be able to offer home office even without a cloud solution **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for your rating! We are happy that you chose TeamViewer as your remote access solution for home office! To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer ### 23. Remote connections always works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** December 03, 2025 **What do you like best about TeamViewer?** Quick, easy connections. Fast file transfers, Easy to maintain remote computers **What do you dislike about TeamViewer?** New interface was giving me fits, but, I have learned how to deal with it. **What problems is TeamViewer solving and how is that benefiting you?** I am able to maintain client computers from anywhere **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Great to hear that TeamViewer is helping you out with your remote connections. We understand that adapting to changes, especially in technology, can be challenging, so to help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 24. Reliable remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** February 06, 2026 **What do you like best about TeamViewer?** The new Easy Access feature makes it a breeze to log into my remote computer. **What do you dislike about TeamViewer?** Dueling control panels for legacy and new remote access are confusing. Put it all in one place. **What problems is TeamViewer solving and how is that benefiting you?** I can access my accounting system from home. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your review and for sharing your feedback with us! It’s great to hear that TeamViewer enables you to access your accounting system from home. Remote productivity is what we’re here for! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 25. Essential **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** December 04, 2025 **What do you like best about TeamViewer?** simple, fast and reliable, worldwide usage **What do you dislike about TeamViewer?** Not being able to move the password box when i need to read it from an image by a customer to the password box **What problems is TeamViewer solving and how is that benefiting you?** Service - Customer support **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your review. We´re happy to know you find our remote-control solution easy to use and reliable Regarding your comment about the password box, we suggest visiting our TeamViewer community where you can share more details and a screenshot in order to give you proper assistance. Hoping to see you there. All the best, Valeria/TeamViewer ### 26. Effortless, Fast, and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about TeamViewer?** Easy to use, user friendly and fast with no lag **What do you dislike about TeamViewer?** can be hard to add a new computer to your list. **What problems is TeamViewer solving and how is that benefiting you?** Being able to connect to my customer equipment without having to travel. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Happy and grateful for your positive review. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 27. Very helpful in maintaining my distributed systems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** February 11, 2026 **What do you like best about TeamViewer?** The installation and installation of updates is easy. The data/file transfer is very helpful. **What do you dislike about TeamViewer?** The price for additional channel usage is already somewhat high, and for many tasks, you need 2 channels. **What problems is TeamViewer solving and how is that benefiting you?** Overview of the status of my distributed systems. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for sharing your experience and for your rating! It’s great to hear how TeamViewer makes things easier for you, especially with smooth installations, quick updates, and reliable data/file transfers. Your comment on the pricing for additional channels is very valuable, and we want to ensure it reaches the right team. Finally, we take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting information and tips https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 28. Ideal for Remote Work, but Limited Technical Support **Rating:** 4.5/5.0 stars **Reviewed by:** ecole v. **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** I appreciate that TeamViewer allows me to work remotely efficiently. Remote desktop sharing is a particularly useful feature, granting me free time while staying at home. **What do you dislike about TeamViewer?** I find it regrettable that there is not enough technical assistance. **What problems is TeamViewer solving and how is that benefiting you?** I use the product for remote work, which allows me to save free time and work from home. **Official Response from Valeria Di Prisco:** > Hello Ecole, Thank you for your rating. We are happy that you are using TeamViewer to work remotely! Regarding your comment about the lack of technical assistance: - As a license owner, you can contact our support team via this link: https://www.teamviewer.com/en/global/support/customer-support/ - As a private user, you´re welcome to visit our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us. Hope this information will be useful. Valeria/TeamViewer ### 29. Quick help and fast resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 27, 2026 **What do you like best about TeamViewer?** Ease of use Intuitive design and works on multiple platforms **What do you dislike about TeamViewer?** so many different versions from Host to Quick support Etc... **What problems is TeamViewer solving and how is that benefiting you?** Able to fix software and network problems remotely **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Happy to hear that you found TeamViewer intuitive and that you enjoy the cross-platform support. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 30. Accessibility from anywhere and from multiple platforms or devices **Rating:** 5.0/5.0 stars **Reviewed by:** Roger H. | Application Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about TeamViewer?** It's very easy compared to other similar platforms. I like the ability to access remote systems and update. They have a lot of relevant information that solves my problems. I like that the support center is easily accessible. The articles available are very helpful. **What do you dislike about TeamViewer?** There's not a single feature of this tool I don't like, and I haven't had any significant issues during my time using it. I haven't had a bad experience yet. **What problems is TeamViewer solving and how is that benefiting you?** The remote support tool is easy to use, and they are highly knowledgeable about resolving any issue. It offers extensive desktop control capabilities, allowing us to quickly transfer files whenever necessary. **Official Response from Valeria Di Prisco:** > Hi Roger, Thank you for your support We are happy to read that you appreciate the benefits of our remote solution, especially the documentation in our Knowledge Base, which has been developed precisely to help our users get the most out of our product. Also, we would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions or simply want to interact with other users. All the best! Valeria/TeamViewer ### 31. I have been using TeamViewer to access a work machine when I'm out of office for about 10 years. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** February 17, 2026 **What do you like best about TeamViewer?** Well designed, quite reliable, responsive support **What do you dislike about TeamViewer?** Frequent updates and learning new interfaces. Also the complexity inherent in describing the communication components **What problems is TeamViewer solving and how is that benefiting you?** Increasing efficiency and enabling access to data when out of office. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thanks for sharing your experience! Happy to have you on board for such a long time! It’s great to hear that you appreciate TeamViewer’s solid design, reliability, and responsive support. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 32. Team Viewer is a very reliable, useful tool - a little expensive for a smaller team **Rating:** 4.0/5.0 stars **Reviewed by:** Daryn M. | VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TeamViewer?** Very reliable and consistent. Was easy to put into the hands of other team members and get them up to speed. **What do you dislike about TeamViewer?** Some of the groupings and how different versions can cause issues. It is a little expensive for our smaller team so it would be nice if there were other licensing options. **What problems is TeamViewer solving and how is that benefiting you?** We have a lot of point of sale systems and I'm able to quickly connect and solve problems as they come up. ### 33. Unambiguous reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** February 16, 2026 **What do you like best about TeamViewer?** I can always rely on it, which is also very important, that over a long period of using TeamViewer, it has never failed. **What do you dislike about TeamViewer?** A Czech description + guide would greatly help improve user comfort. **What problems is TeamViewer solving and how is that benefiting you?** I have no comment on this. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating and for sharing your experience. We’re happy to hear that you’ve been able to rely on TeamViewer consistently over such a long period. Stability and dependability are precisely what we strive for, so it’s great to know the software has never let you down. Thank you as well for your suggestion regarding a Czech‑language user's guide. Improving accessibility and user comfort is always a priority for us. Be sure your feedback will reach the right team. Hoping you´re having a great day! Valeria/TeamViewer ### 34. Great help in receiving support **Rating:** 5.0/5.0 stars **Reviewed by:** Manik K. | Technical consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about TeamViewer?** Whenever I had faced any IT related issues with my system I simply got my issues resolved using team viewer by sharing my ID and password **What do you dislike about TeamViewer?** I have many a times faced slowness during screenshare. **What problems is TeamViewer solving and how is that benefiting you?** Support is being received using team viewer on Screenshare where IT team have full control on my system **Official Response from Valeria Di Prisco:** > Hello Manik, Thank you so much for your rating. However, we´re sorry to read that you´re experiencing slow connections. For cases like yours, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Best regards, Valeria/TeamViewer ### 35. Totally worth it **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar F. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about TeamViewer?** Easy to use, powerful, easy to integrate and implement with a good customer support **What do you dislike about TeamViewer?** its price can be high. Sometimes I realized my session was freeze **What problems is TeamViewer solving and how is that benefiting you?** I need a tool like Teamviewer to connect remotely to my staff users while I'm not in the office or they are travelling, like I am in front of their devices. **Official Response from Valeria Di Prisco:** > Hello Cesar, Thank you so much for your positive review. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 36. Certain knowledge is necessary, but then very quick completion **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware **Reviewed Date:** November 05, 2025 **What do you like best about TeamViewer?** The ability to access remote devices and transfer data back and forth quickly and securely **What do you dislike about TeamViewer?** I am a "creature of habit" and therefore have a negative attitude towards changes in operation. Prefer to stick with the simpler initial setup. **What problems is TeamViewer solving and how is that benefiting you?** None, I am a pensioner and use it privately. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating and for using TeamViewer. All the best. Valeria/TeamViewer ### 37. A key tool for quick help with technical issues **Rating:** 4.5/5.0 stars **Reviewed by:** Davide A. | Remote work coordinator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about TeamViewer?** The best thing about TeamViewer is being able to connect to remote devices and help my clients or working with my team in general. Fast troubleshooting and sharing files is one of the biggest time efficiency benefits in this tipe of processes. I also appreciate the fact that is able to remove geographic barriers allowing me to assist anyone, regardless of where they are, regardless of scheduling an in-person session. It has turned into a core tool for the smooth and quick collaboration on ‘our’ daily tasks. **What do you dislike about TeamViewer?** Teams often complain about Team Viewer not being very stable in connection, especialy when it is in the high traffic time. Which can be frustrating as it can lead to remote sessions being interrupted or slow just trying to resolve urgent issues. Furthermore, I feel the interface is often crowded, and it has a few more steps involved to actually reach my featured functions when I am debugging. That sometimes makes the process slower than it should be and has resulted in inefficiency when working under deadline. **What problems is TeamViewer solving and how is that benefiting you?** My main problem with physical distance is solved by TeamViewer. It allows me to remotely access and control other systems so that I can respond and give immediate support in case of technical issues. We no longer need to wait for a problem to solve in person, thanks to it being a game changer for boosting productivity. This solution lets us work as a team in the same office as being in different locations which enhances overall efficiency and responsiveness when something goes wrong. **Official Response from Valeria Di Prisco:** > Hello Davide, Thank you for the review and for sharing your experience with us. It's good to know that our remote connection solution helps you with your daily tasks, boosting productivity and saving you travel time. We want to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best, Valeria/TeamViewer ### 38. TeamViewer is really worth it for its easy and fast remote access features **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus T. | SAP Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about TeamViewer?** I like remote file transfer and the quality of voice and customer chat. The responsiveness is amazing. I also like being able to access another computer without complications because it is so easy to use and that it surprises me. The interface is also flexible and they built it well to function correctly. **What do you dislike about TeamViewer?** Their weak point is their prices, which in my opinion are very high, and they also have terrible cancellation policies. **What problems is TeamViewer solving and how is that benefiting you?** It is ideal for easily connecting to another computer remotely, no matter where I am or what time it is. Its great because it works well and is easily accessible. Moreover, it greatly benefits us because we work remotely in a positive way. ### 39. It's reliable and effortless remote access and support. **Rating:** 4.0/5.0 stars **Reviewed by:** Subhash R. | Network and Support Enginner, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about TeamViewer?** Team Viewer is easy to use and more effective or reliable connectivity for remote devices. It's used every employee( windows, Mac, Android etc.) and it is two factor authentication and remote work is more easy. **What do you dislike about TeamViewer?** Team Viewer is especially used by small businesses and users. it's license are more expensive and arise some disconnections for users. **What problems is TeamViewer solving and how is that benefiting you?** Remotely used by configuration and installation in another place by using. **Official Response from Valeria Di Prisco:** > Hello Subhash, Thank you for your review and for sharing your experience with us. When experiencing slow connections or interruptions, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 40. Teamviewer is the best and most trusted and easy to use remote viewer that I have ever used. **Rating:** 4.0/5.0 stars **Reviewed by:** Sergio C. | I.T. Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about TeamViewer?** I like the ease of use, reliability, and versatility. It is cross-platform! **What do you dislike about TeamViewer?** It has occasional performance lags and the free version has limitations on features and usage time. **What problems is TeamViewer solving and how is that benefiting you?** It allows me to access my company work remotely so I can fix issues and do some more work when Im away from my desk. **Official Response from Valeria Di Prisco:** > Hello Sergio, Happy to hear about your experience with TeamViewer. However, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Regarding free usage limitations, indeed, there have been some changes, for details: https://community.teamviewer.com/English/discussion/129407/teamviewer-remote-s-free-version-redesign#latest All the best, Valeria/TeamViewer ### 41. Very efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** December 15, 2025 **What do you like best about TeamViewer?** The ability to access the office PC from home office. **What do you dislike about TeamViewer?** I can't report anything negative at the moment. **What problems is TeamViewer solving and how is that benefiting you?** So far, no noteworthy problems. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It’s great to hear how TeamViewer makes it easy for you to access your office PC directly from your home office — that really makes daily work smoother and more flexible. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 42. It's fine **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** March 09, 2026 **What do you like best about TeamViewer?** It works. Don't have any interrupts. XXX **What do you dislike about TeamViewer?** There is no monthly paiment for new customers. **What problems is TeamViewer solving and how is that benefiting you?** Software usage consultations. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Happy to hear that TeamViewer helps you with your consultations. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 43. Easy of installation both remotely and locally **Rating:** 5.0/5.0 stars **Reviewed by:** Brayden G. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about TeamViewer?** The user interface is well-designed and has professional security features. I like being able to access system setting on computers, and file transfer were easy. The best part is how easily my clients can connect to the system. **What do you dislike about TeamViewer?** I'd love to see a more visually appealing admin console, file transfer isn't as intuitive as it could be. The admin controls can be a bit vague at times. **What problems is TeamViewer solving and how is that benefiting you?** It's the best for remote computer access form anywhere. Its ease of use makes it highly adaptable for our entire team. It allows me to access remotely when no one is present. This has been the best remote access software we've ever used. **Official Response from Valeria Di Prisco:** > Hello Brayden, Thank you for your review and for sharing your experience with us. It's wonderful to hear that our remote access solution works so well for you. We take the opportunity to invite you to click on the following link, where you will find a user´s guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 44. Quick installation and configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Zohaib B. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about TeamViewer?** I like the ability to launch a command to run remotely, it allows users to easily control multiple computers. It offers multiple ways to access the remote computer and works much better than its peers. This is the best tool at an affordable price. **What do you dislike about TeamViewer?** Some users have reported occasional connectivity issues, and some settings can be overwhelming at first. The software's configuration panels aren't attractive. **What problems is TeamViewer solving and how is that benefiting you?** The platform features built-in tools that allow you to perform tasks easily, and is the most accessible program for remote support. It's compatible with all versions of Windows and has many interesting features. **Official Response from Valeria Di Prisco:** > Hello Zohaib, Thank you for taking the time to review us and share your experience. Happy to hear that TeamViewer helps you to perform your tasks easily and that you find us the most accessible program for remote support. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 45. perfect application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** December 02, 2025 **What do you like best about TeamViewer?** Full access to my protected doctor's workstation **What do you dislike about TeamViewer?** effectively prevents sleeping, eating, and any leisure through the 24-7 workweek **What problems is TeamViewer solving and how is that benefiting you?** every day (including Sundays) work for more than a hundred hours **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your positive review. We're glad to hear how our remote-control solution is making things easier for you. Wishing you a great day! Valeria/TeamViewer ### 46. Help Desk **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** September 26, 2025 **What do you like best about TeamViewer?** We save the other party's ID. We don't have to ask for the other party's ID every time we connect. **What do you dislike about TeamViewer?** It's not a problem for me. It meets my needs more than enough. **What problems is TeamViewer solving and how is that benefiting you?** I connect to remote staff's computers and provide all kinds of support. I save time. It's especially helpful to provide support to computers in distant cities. **Official Response from Valeria Di Prisco:** > Hi TeamViewer User, Thank you for your rating. We are happy to hear that TeamViewer is your remote-control app to provide assistance. Wish you a great day and all the best. Valeria/TeamViewer ### 47. Remote desktop & file sharing, but clunky and often slow **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about TeamViewer?** The ability to remotely share my desktop and share files with others. **What do you dislike about TeamViewer?** Clunky. Most times slower than it should be. **What problems is TeamViewer solving and how is that benefiting you?** It allows me to remotely check/fix customers computers and walk- through examples with them. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for sharing your honest feedback. It’s great to hear that remote desktop sharing and easy file transfer are really helping you support your customers. Those capabilities can make a huge difference when you need to troubleshoot quickly or walk someone through a task step by step. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer ### 48. Interface, license features and license costs, to complex to use. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** January 30, 2026 **What do you like best about TeamViewer?** At the moment, very little. Maybe speeds of the remote control. **What do you dislike about TeamViewer?** Agent management. UI Interface of application. Complex to use, and definitly with the new UI interface. Costs of license. **What problems is TeamViewer solving and how is that benefiting you?** remote control my customers. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for taking the time to share such honest feedback. We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 49. The software is intuitive and effective in fulfilling its function **Rating:** 5.0/5.0 stars **Reviewed by:** Louis P. | Director Of Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about TeamViewer?** The software offers numerous configuration options and includes all the necessary products for management. It offers integrations with all products. I love how easy it is to remotely manage device. I really like the backup features. **What do you dislike about TeamViewer?** Some things aren't always clear, and the learning curve for setting them up can be steep. Data restoration could be a little more intuitive, it can be extremely complex. **What problems is TeamViewer solving and how is that benefiting you?** Its excellent systems help us stay on top of everything, and the platform offers an intuitive dashboard that provides visibility. It may take a little longer to figure things out, but it allows for a host of endpoint management tasks. It gives us the information and visibility we need. **Official Response from Valeria Di Prisco:** > Hello Louis, Happy to hear that you find TeamViewer intuitive and effective. We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so that you can enjoy the complete TeamViewer experience https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 50. Platform independent, scalable and flexible **Rating:** 5.0/5.0 stars **Reviewed by:** George G. | Service Management Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2025 **What do you like best about TeamViewer?** I like the ability to create different categories, it offers excellent compatibility with almost any device. It allows me to work remotely with my client securely, it's a really useful tool for accessing other PCs. **What do you dislike about TeamViewer?** All the functions are fairly easy to understand, and so far I don't see any technical drawbacks. So far, I don't see any drawbacks, there's nothing unpleasant about this product. **What problems is TeamViewer solving and how is that benefiting you?** The ability to conduct a remote session is highly feasible, it provides us with exactly what we need. Its flexibility has allowed us to take advantage of additional options, remote support has been a vital tool to support. **Official Response from Valeria Di Prisco:** > Hello George, Thank you for your rating. We are happy you chose us as your remote access solution for your daily tasks. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wishing you a great day and all the best. Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=293§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+00%3A24%3A45+-0500&secure%5Bsession_id%5D=009b05f9-f9cc-4b9e-8020-0c130ae61562&secure%5Btoken%5D=334e924d59b48e78ae7380637d284ecd2b0187d778efcfd4271927e4f21c6357&format=llm_user) ## TeamViewer Integrations - [AcMP](https://www.g2.com/products/o-weel-software-acmp/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - [AppTec Enterprise Mobile Manager](https://www.g2.com/products/apptec-enterprise-mobile-manager/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Bucher + Suter Connects](https://www.g2.com/products/bucher-suter-connects/reviews) - [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [FileWave](https://www.g2.com/products/filewave/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Freshworks](https://www.g2.com/products/freshworks/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [InTune Auto](https://www.g2.com/products/intune-auto/reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) - [ManageEngine ServiceDesk Plus MSP](https://www.g2.com/products/manageengine-servicedesk-plus-msp/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,760 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,210 reviews)