--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4047 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4047 scale: '5' date_modified: '2026-07-22' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,047 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. The Best remote help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** June 13, 2026 **What do you like best about TeamViewer?** easy to use for inexperienced people who have a hard time with computers **What do you dislike about TeamViewer?** all works well no problems here, easy to **What problems is TeamViewer solving and how is that benefiting you?** I helps me to fix PC problems for the elderly **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for sharing your experience! We’re glad to hear that TeamViewer’s ease of use is helping you support less technical users with confidence. It’s great to see the difference it makes when technology becomes accessible for everyone. We appreciate your feedback! Best, Ying/TeamViewer ### 2. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo L. | Formador, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about TeamViewer?** I like the recent improvements to TeamViewer’s interface, which make it more intuitive and easier to use. I also appreciate the stronger security features and more stable remote connections. **What do you dislike about TeamViewer?** TeamViewer could improve by offering clearer and more flexible pricing, especially for small businesses and individual users. **What problems is TeamViewer solving and how is that benefiting you?** I know they are constantly improving their security policies, which is something that pleases me as a customer. **Official Response from Valeria Di Prisco:** > Hello Paulo, Thank you for liking TeamViewer! We are so happy for your positive experience with our support team. Hope you enjoy using TeamViewer all the time! Have a great day! Best, Valeria/TeamViewer ### 3. Very good tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media **Reviewed Date:** May 15, 2026 **What do you like best about TeamViewer?** The ease of connection with easy access **What do you dislike about TeamViewer?** the last update that made several computers I manage disappear, I can only see them when I connect from the web **What problems is TeamViewer solving and how is that benefiting you?** Being able to program multiple computers remotely, being just a call away from accessing them **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you value the ease of connection and Easy Access when working remotely across multiple computers. Being able to access devices quickly can make daily tasks much more efficient. We understand your concern about managed computers not appearing after the last update and only being visible via the web. To better understand what is happening, we invite you to share more details in the TeamViewer Community, where our experts and other users can help look into this with you: https://community.teamviewer.com/ We hope to see you there, Best regards, Valeria/TeamViewer ### 4. User-Friendly Remote Access Tool That Keeps Up With New Technology **Rating:** 4.0/5.0 stars **Reviewed by:** Vijay K. | Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2026 **What do you like best about TeamViewer?** User-friendly, and I’ve noticed it keeps updating in line with new technology. 1st time used as Remote Tool access. **What do you dislike about TeamViewer?** Day by day, it’s losing its simplicity. I really need a version more like AnyDesk, with a quick and easy way to connect. **What problems is TeamViewer solving and how is that benefiting you?** The most important benefit is that it helps me avoid physical travel for troubleshooting PCs and software. As a support person, it also helps me provide real-time solutions to clients. **Official Response from Valeria Di Prisco:** > Hello Vijay, Thank you so much for your review! We’re glad to hear that you find TeamViewer user‑friendly and that it helps you avoid unnecessary travel while providing real‑time support to your clients. It’s great to see how TeamViewer supports your day‑to‑day work, especially as a remote access solution. If you’d like to explore more tips and features, you can find helpful resources here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 5. It gets you out of a jam if you are out of the office **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** June 30, 2026 **What do you like best about TeamViewer?** intuition for its handling, I can't find another **What do you dislike about TeamViewer?** many keys to connect and it is not always achieved **What problems is TeamViewer solving and how is that benefiting you?** I don't know what the answer is **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you value TeamViewer's intuitive handling and ease of use. Providing a straightforward remote access experience is one of our main goals. We understand your concern about the connection process. To better understand your experience, we invite you to share more details in the TeamViewer Community, where our experts and other users can help: https://community.teamviewer.com We hope to see you there, Best, Valeria/TeamViewer ### 6. TeamViewer user freandly **Rating:** 5.0/5.0 stars **Reviewed by:** Naved S. | System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about TeamViewer?** TeamViewer provides a seamless and secure way to remotely access and troubleshoot systems from anywhere. **What do you dislike about TeamViewer?** Occasionally, the connection can lag during large file transfers or when network stability is low. The licensing structure can also be a bit expensive for small teams or occasional users. Additionally, automatic updates sometimes interrupt ongoing sessions and require reinstallation or reconfiguration. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us provide seamless remote IT support and system maintenance across multiple locations. It allows quick troubleshooting, software installation, and system configuration without needing physical access to devices. This has significantly reduced downtime, improved response time, and increased overall productivity. The secure remote access also helps in managing offsite users and resolving technical issues efficiently. **Official Response from Valeria Di Prisco:** > Hello Naved, Thank you so much for your positive review. It’s great to read how TeamViewer is helping your IT team deliver fast and secure support without needing physical access to devices, reducing downtime, improving response time, and increasing your team productivity. However, when dealing with connection issues, we suggest ensuring that both sides have the latest version of TeamViewer available in our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Wishing you all the best, Valeria/TeamViewer ### 7. excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** July 09, 2026 **What do you like best about TeamViewer?** video calls, chats, share screens **What do you dislike about TeamViewer?** agility to share screen, be able to edit users **What problems is TeamViewer solving and how is that benefiting you?** agility in defining specific topics **Official Response from Ying Qin:** > Hi There, Thank you for your review. We are glad to hear that video calls, chats, and screen sharing help you collaborate and stay connected easily, especially when discussing specific topics. We also appreciate your note about improving the agility of screen sharing and user management. Best, Ying/TeamViewer ### 8. support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** easy to connect, easy to use, and the response is easy **What do you dislike about TeamViewer?** nothing, the migration of the old groups with the new ones **What problems is TeamViewer solving and how is that benefiting you?** solve for me, the installation of systems, provide user support without moving from my workstation **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that TeamViewer is easy to use and helps you support users and install systems without leaving your workstation. We understand that the migration from old groups to new ones can feel challenging, and we appreciate you sharing this. If you would like to explore this further, we invite you to share more details in our TeamViewer Community, where our experts and users can help: https://community.teamviewer.com/ Best regards, Your TeamViewer Team ### 9. A great collaboration and remote access tool since 2016. **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek K. | PR and Featured Content Curator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about TeamViewer?** I like the simple UI that doesn't overburden me with a ton of options or suggested content. I use it to remotely control my PC which is the primary access for personal documents or checking up on some active tasks. I also use it to share screen with my fellow writers some times when they have hiccups in their workflow. As a long-time use of TeamViewer, the experience has gotten better for sure. **What do you dislike about TeamViewer?** I don't like that the app needs an account to work. Simple connections used to be a thing with TeamViewer but now it's account centric. AnyDesk doesn't force me to create one which is good but still it's laggard which is why I continue to use TeamViewer. Simple connections should be a priority. **What problems is TeamViewer solving and how is that benefiting you?** It's a great screen sharing and a great collaboration tool as well. I can join any of my writers in their brainstorming session and help them fix their mistakes. Remotely accessing my Windows PC is also seamless with TeamViewer since Remote Desktop (Microsoft) is unavailable on Home editions. I can transfer files that I have on my PC and the connected hard disks anytime. It offers unfettered access from my mobile app whenever I'm away from my desk and need to resolve an issue quickly. I don't need to struggle with typing or cursor movement as the mobile app has everything my workflow needs. **Official Response from Valeria Di Prisco:** > Hi Abhishek, Thank you for your review and for sharing your experience with us.. Regarding your account comment, we now require everyone actively using TeamViewer to have a validated TeamViewer account to increase the security of users in our network Please find more info here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/account/teamviewer-account/ We apologize for any inconvenience. Best, Valeria/TeamViewer ### 10. ecellent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations **Reviewed Date:** June 10, 2026 **What do you like best about TeamViewer?** remote access to eliminate truck rolls for service **What do you dislike about TeamViewer?** can be a little confusing at times screens change **What problems is TeamViewer solving and how is that benefiting you?** gives us more time for service calls we have to be on site **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for your review! It’s great to hear that TeamViewer is helping you save time and reduce the need for on-site visits. That’s a big win for efficiency 😊 We also appreciate your feedback that the interface can feel confusing at times. We know how important a consistent experience is and are continuously improving usability. Thanks again for your support. We’re glad to be part of your workflow! Best, Ying/TeamViewer ### 11. Standard remote access tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about TeamViewer?** Whilst still an easy to use tool for remote access and unattended management, the tool is now starting to show it's age and isn't keeping up with useful new features **What do you dislike about TeamViewer?** Admin management of everything is rather clunky. Automatic renewals come without warning, have been trapped into renewal cycles that were no longer needed. **What problems is TeamViewer solving and how is that benefiting you?** Allows us to remotely administer old machines which live off our main network but have internet access **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for choosing TeamViewer for your remote access solution! We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community! Best, Ying/TeamViewer ### 12. Fast and secure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment **Reviewed Date:** July 06, 2026 **What do you like best about TeamViewer?** security an personal best internet remote **What do you dislike about TeamViewer?** complicated for use , more steps to use this **What problems is TeamViewer solving and how is that benefiting you?** dustance shorter **Official Response from Ying Qin:** > Hi There, Thank you for sharing your experience with TeamViewer! We're happy to know that our secure remote access solution helps you stay connected and bridge the distance when providing remote support. We also appreciate your suggestion regarding the setup and usability. We're continuously working to make TeamViewer easier and more intuitive for all users. Thanks again for your feedback and support! Best, Ying/TeamViewer ### 13. Quick, easy, and access with freedom without bugging your client later. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** Overrides dumb security showstoppers that are literally useless. If the client wants your help, the client needs all the help, and not want you to bug him until a problem is completely resolved. **What do you dislike about TeamViewer?** It's not always as stable as you think it would be. **What problems is TeamViewer solving and how is that benefiting you?** Assisting my clients with computer issues. Remoting to my workplace for internal access. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your rating and for sharing your experience with us. In cases like yours, with some instability in the connection, we suggest ensuring that both sides have the latest version of TeamViewer available in our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best, Valeria/TeamViewer ### 14. Reliable comfortable Solution for Maintenance and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christian A. | IT System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** First, it seems to be all about security. Simple access without need for passwords, a great management console, reliability even with poor network conditions, multi monitor, cross operating systems, there's no wish left - and patch management is truly awesome. It's a great automation hardly ever requiring manual intervention, configurable in a granular way, and even on small SSDs, it doesn't claim a huge package cache to hold outdated software versions. It's just my favourite support, maintenance, monitoring and patch management solution for more than 15 years now. **What do you dislike about TeamViewer?** There's no caveat. One could just discuss the cons of not forcing users to get their stuff done without help and then there are these flawed concepts of "work" and "alarm clock" and "limited salary", but that's not genuinely linked to TeamViewer. **What problems is TeamViewer solving and how is that benefiting you?** It improves efficiency both concerning amount of time and quality of service when it comes to quick support interventions, monitoring system health and maintenance and patch management. It saves employee costs in a great manner in system administration, system availability and user needs. **Official Response from Valeria Di Prisco:** > Hello Christian, Thank you for your positive review and for sharing such a detailed experience. We are happy that you chose us as your favorite remote access solution. It's great to read that our features regarding security, automation, and reliability continue to meet your expectations. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a more complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 15. Tool for accessing remote equipment easily and quickly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** Access remote equipment easily and quickly **What do you dislike about TeamViewer?** The security risk that may arise from a security breach in TeamViewer. Ensure that access to devices can only be saved by IP. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to equipment and multiple people can connect at the same time. **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear that TeamViewer makes it easy and efficient for you to access remote equipment and collaborate with multiple users. We also appreciate your thoughts regarding security. Feedback like this is important, and we value your perspective as we continue to improve the overall experience. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 16. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Great staff. Both Olivio Bafile and the support technician were excellent listeners and attentive. They solved my problem very efficiently. **What do you dislike about TeamViewer?** The ticket system was not as quick, nor useful as my phone call to solve my issue **What problems is TeamViewer solving and how is that benefiting you?** I work in wastewater treatment **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for sharing your experience. It is great to hear that our team provided attentive support and resolved your issue efficiently. Delivering a helpful and responsive experience is very important to us. We also appreciate your feedback about the ticket system compared to your phone interaction. Your perspective helps us better understand how different support channels are experienced in practice. Thank you again for your feedback and for using TeamViewer in your work. Best regards, Valeria/TeamViewer ### 17. THIS FREE APPLICATION IS GOOD, IT HELPS ME A LOT TO HELP FAMILY MEMBERS AND SOME RELATIVES **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** May 30, 2026 **What do you like best about TeamViewer?** WITH THE PC I CURRENTLY HAVE, IT IS COMPATIBLE. **What do you dislike about TeamViewer?** THAT TOO MUCH IMPORTANCE IS GIVEN TO THE AESTHETIC, FOR ME IT'S ENOUGH THAT IT IS FUNCTIONAL. **What problems is TeamViewer solving and how is that benefiting you?** HELP FAMILY MEMBERS WHO ARE NOT VERY FAMILIAR WITH COMPUTER TECHNOLOGY. **Official Response from Ying Qin:** > Hi there, Thank you for your great feedback. We are happy to hear that TeamViewer works well on your PC and helps you support your family members with their computer needs. We understand your point about focusing on functionality over design and appreciate you sharing this perspective. Best regards, Ying/TeamViewer ### 18. good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development **Reviewed Date:** July 04, 2026 **What do you like best about TeamViewer?** Easy to use, fast remote connections, secure, cross-platform support, and reliable file transfer and unattended access. **What do you dislike about TeamViewer?** High licensing cost, occasional connection instability, high resource usage, and restrictive limitations in the free version. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer lets me remotely access and troubleshoot devices, reducing downtime, saving travel time, and enabling faster support and maintenance from any location. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your review and for highlighting the features you value most in TeamViewer. We're glad that our remote access, file transfer, and unattended access capabilities help you efficiently troubleshoot devices and support users remotely. We also appreciate your candid comments about pricing and performance. Customer feedback is invaluable as we work to enhance the overall experience. Best, Ying/TeamViewer ### 19. Very good **Rating:** 4.5/5.0 stars **Reviewed by:** Alberto Ronaldo G. **Reviewed Date:** June 02, 2026 **What do you like best about TeamViewer?** Until the previous version, the ease of managing remote teams and thus solving problems **What do you dislike about TeamViewer?** I am having trouble adding a job position **What problems is TeamViewer solving and how is that benefiting you?** I manage a small work group 1000km away. **Official Response from Ying Qin:** > Hi Alberto, Thank you for your review! We’re glad to hear that TeamViewer helps you manage and support your team remotely, even across long distances. If you’d like to share more details in the TeamViewer Community at https://community.teamviewer.com/, we’d be happy to look into this and help where we can. Best, Ying/TeamViewer ### 20. Excellent service from the platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery **Reviewed Date:** May 29, 2026 **What do you like best about TeamViewer?** service stability and it is efficient as a product **What do you dislike about TeamViewer?** the cost is very high and the technical restrictions it has versus the competition **What problems is TeamViewer solving and how is that benefiting you?** stable remote connection to other PCs and is part of our services **Official Response from Ying Qin:** > Hi there, Thank you for your detailed feedback. We are glad to hear that TeamViewer provides stable and efficient connections and supports your services reliably. We understand your concerns regarding pricing and technical restrictions compared to other solutions, and we appreciate you sharing this perspective. Best, Ying/TeamViewer ### 21. Secure Remote Access with Reliable Unattended Support **Rating:** 5.0/5.0 stars **Reviewed by:** Reshma S. | Data analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about TeamViewer?** exceptional ease of use, secure remote access across, Users frequently praise its reliable unattended access, file transfer, and multi-monitor support, making it ideal for both IT support and remote work. **What do you dislike about TeamViewer?** high, rising subscription costs, aggressive false-positive detections of "commercial use" on free accounts, and intrusive, unremovable pop-up warnings for clients **What problems is TeamViewer solving and how is that benefiting you?** remote work, IT support, and device management by enabling secure, instantaneous remote access to computers, servers, and IoT devices from anywhere. **Official Response from Valeria Di Prisco:** > Hello Reshma, Thank you so much for your review. Regarding your comment about false-positive commercial use detections, TeamViewer sometimes detects false positives. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all IDs to the form (local and remote-side IDs). Best regards, Valeria/TeamViewer ### 22. TeamViewer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jaya prakash P. | Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about TeamViewer?** Teamviewer is very useful to connect to my friends and clients remotely and control their device from a remote location. It is very easy to setup, you just have to share your unique id and password. I use it once a week. **What do you dislike about TeamViewer?** Although it is free for limited period, the cost is very high and the performance is also not good when the connection is bad/slow. And the free version has many limitations. **What problems is TeamViewer solving and how is that benefiting you?** So me and my client live at very different places and they are far away. So to discuss about a project or resolve any issues it is very frustrating to meet in-person everytime as we have to a lot of travelling. Teamviewer helps us to connect remotely and discuss remotely. **Official Response from Valeria Di Prisco:** > Hello Jaya, Happy to hear that TeamViewer helps you with your remote connections with friends and family, even if you experienced some slowness in the connection In cases like yours, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, your feedback about the free version limitations is very important to us, and we will ensure that it reaches the right team. Have a nice day! Valeria/TeamViewer ### 23. work equipment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 08, 2026 **What do you like best about TeamViewer?** The possibilities of using Teamviewer **What do you dislike about TeamViewer?** I don't like the new interface at all. **What problems is TeamViewer solving and how is that benefiting you?** remote access **Official Response from Ying Qin:** > Hi There, Thanks for your review. We are glad to hear that you value the possibilities TeamViewer provides for remote access and supporting your work setup. At the same time, we appreciate your honest feedback about the new interface. We understand that such changes can feel challenging. To make the transition easier, you can explore helpful tips and guidance here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Your feedback is important to us and helps shape future improvements. Best, Ying/TeamViewer ### 24. Fast, competent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 07, 2026 **What do you like best about TeamViewer?** Simple operation and management as well as central administration of the client inventory **What do you dislike about TeamViewer?** TeamViewer Dock seems to have (at least it appears so) problems with an ultra-wide resolution: the panel seems to hide itself (especially when pressing the shortcut WIN+D) and then has to be undocked and then docked again in the Management Windows app. **What problems is TeamViewer solving and how is that benefiting you?** Fast customer support for Layer 8 issues **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating and for sharing your feedback. It is great to hear that you value the simple operation, centralized management, and administration of your client inventory. We are also glad that TeamViewer helps you provide fast support when it is needed. We understand your concern about TeamViewer Dock behavior on ultra-wide displays, especially when using shortcuts like WIN+D. To help us better understand this scenario, we invite you to share more details and even a screenshot in the TeamViewer Community, where our experts and other users can look into it with you: https://community.teamviewer.com Hoping to see you there! Best regards, Valeria/TeamViewer ### 25. Fast, Secure, and Easy Remote Access from Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** shailendra s. | Web Analytics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about TeamViewer?** I would say its very fast, secure and easy remote access from anywhere. **What do you dislike about TeamViewer?** I think its high pricing for commercial use is main thing which may be dislike. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves remote accesss issues by letting you control devices from anywhere, saving time and enabling quick troubleshooting and work flexibility. **Official Response from Ying Qin:** > Hello Shailendra, Thanks for sharing your experience with TeamViewer. It’s great to know that you find the platform fast, secure, and easy to use for remote access and troubleshooting, helping you save time and stay flexible. We understand that pricing for commercial use is an important consideration, especially when evaluating advanced features. Your feedback is valuable and helps us better understand customer expectations as we continue to refine our offerings and deliver strong value across different use cases. Best, Ying/TeamViewer ### 26. it is very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wireless **Reviewed Date:** June 02, 2026 **What do you like best about TeamViewer?** help family or friends when they need help **What do you dislike about TeamViewer?** its interface is very fast and the video quality is very good **What problems is TeamViewer solving and how is that benefiting you?** rather house or family problems that need help **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for sharing your experience! We’re happy that TeamViewer makes it easier for you to help family and friends remotely. It’s also great to hear that the connection feels fast and the video quality meets your expectations. Best, Ying/TeamViewer ### 27. Easy to Use and Very Stable Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about TeamViewer?** The platform is easy to use and are very stable. **What do you dislike about TeamViewer?** It very expensive and limited to a few users, even that I fell that I pay a lot. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to my company computers. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It is great to hear that you find TeamViewer easy to use and stable, and that it effectively supports your remote access to company computers. We understand your concern about pricing. Your feedback is important and helps us better understand expectations around flexibility and value. Best regards, Valeria/TeamViewer ### 28. support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 29, 2026 **What do you like best about TeamViewer?** security and response good as well as support is good from team whne any issue faced **What do you dislike about TeamViewer?** hanging issue and limitation while use sam id 2 person **What problems is TeamViewer solving and how is that benefiting you?** tile saving travel cost saving **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that TeamViewer helps you stay secure and support users efficiently while saving travel time. We are sorry to hear about the occasional hanging issues and the limitation when using the same ID with multiple users, as this can affect your workflow. If you would like to explore this further, we invite you to share more details in our TeamViewer Community, where our experts and users can help: https://community.teamviewer.com/ Best, Ying/TeamViewer ### 29. Awesome for Sharing Access with Third Parties **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** The ability to share acess specially with Third party situations **What do you dislike about TeamViewer?** Nothing as of now its awesome! I love it **What problems is TeamViewer solving and how is that benefiting you?** First of all safety and relaibility. It is well known so noone objects while sharing access and same goes when I have to share it. Its trustworthy **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for the positive feedback! We’re happy to hear TeamViewer helps you confidently and securely share access, especially in third‑party situations. The trust, safety, and reliability from our users are so important to what we do, so it’s great to know that’s making your experience seamless and worry‑free. Have a great day, Valeria/TeamViewer ### 30. Very Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Reliability and ease of use It does all that I require at this time **What do you dislike about TeamViewer?** I can find any at this time, I can find any at this time **What problems is TeamViewer solving and how is that benefiting you?** I can provide timely support to my clients from anywhere **Official Response from Ying Qin:** > Hi there, thank you for your review. We are glad to hear that you value TeamViewer’s reliability and ease of use, and that it fully meets your needs at the moment. Being able to provide timely support to your clients from anywhere is exactly the kind of flexibility we aim to enable. Thanks for taking the time to share your experience on G2. We appreciate your feedback and wish you continued success with TeamViewer. Best regards, Ying/TeamViewer ### 31. Easy, Reliable Remote Support and Collaboration with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about TeamViewer?** TeamViewer is easy to use, reliable, and helpful for remote support and supplier collaboration. **What do you dislike about TeamViewer?** The pricing can be high, and performance sometimes depends on internet speed. **What problems is TeamViewer solving and how is that benefiting you?** It enables quick remote support, reducing delays, travel, and downtime while improving collaboration with suppliers and internal teams. **Official Response from Ying Qin:** > Hi There, Thank you for your review. We are delighted to hear that TeamViewer makes remote support and collaboration with suppliers straightforward and reliable. Knowing that it helps reduce travel, minimise downtime, and keep teams connected is especially rewarding. We also appreciate your feedback about pricing and performance. Network quality can influence remote connections, and we value your sharing this perspective with us. Thank you for taking the time to leave your review. Best, Ying/TeamViewer ### 32. Easy to use. However,the support teams help you to resolve any problem in case you have. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics **Reviewed Date:** April 13, 2026 **What do you like best about TeamViewer?** Fast and stable connection,it's been best remote connection tool so far since I used 6 years ago. **What do you dislike about TeamViewer?** To set up first time has a bit challenging for some people.Please make video more detailed for those who are not good at computer skills. **What problems is TeamViewer solving and how is that benefiting you?** My problem is that I could not activate my licences which I bought in Australia,because I used to buy the licence under the same email address in China before I moved to Australia.The support teams helped me to solve it by phone and Email with a great patient. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear you’ve enjoyed TeamViewer’s fast and reliable remote connection over the years. It’s also great to know our support team could help resolve your license activation issue smoothly. Regarding the comment about the first setup, we understand that it may not be easy for non-techy people. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best, Valeria/TeamViewer ### 33. Primary Remote Access Tool for Our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Jefferson F. | Estagiário de TI, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about TeamViewer?** At Visagio, what I like most about TeamViewer is its reliability and ease of use for remote access and technical support. It allows our IT and project teams to connect securely to client and internal systems from anywhere, without complex setup. The connection is stable, even on lower bandwidth networks, and the interface is intuitive enough for both technical and non-technical users. Features like file transfer, multi-session management, and unattended access make daily operations smoother and save valuable time when providing remote assistance. **What do you dislike about TeamViewer?** TeamViewer is a powerful and reliable tool, but occasionally the performance can be affected on very low bandwidth connections, which may slow down remote sessions. Additionally, some advanced features, such as mass deployment or custom branding, require higher-tier plans, which can increase costs for larger teams. Despite these minor limitations, the platform remains highly effective for daily remote support and collaboration. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us at Visagio provide secure and efficient remote support for both internal systems and client environments. It eliminates the need for on-site visits, saving significant time and travel costs. The platform allows our IT and project teams to troubleshoot issues, transfer files, and manage multiple sessions simultaneously, ensuring business continuity and minimizing downtime. Overall, it improves operational efficiency, enables fast problem resolution, and allows our team to focus on strategic initiatives rather than routine technical tasks. **Official Response from Valeria Di Prisco:** > Hello Jefferson, Thank you very much for your review and for sharing your experience using our remote-control solution. We are delighted to see how TeamViewer is supporting Visagio´s operations by contributing to both efficiency and cost savings by enabling secure remote access. Minimizing downtime and allowing teams to focus on strategic tasks. We take the opportunity to invite you to click on the following link, where you will find our user´s guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 34. Best piece of software even in this day and age **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas V. | Software Consultant, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** Team Viewer is a very easy to use tool. Simply enter the participants ID and a meeting is started with the option to turn on the remote support when needed. The access controls are very good! One gets a great deal of control from both local user point of view and remote support executive. **What do you dislike about TeamViewer?** If access controls are not setup properly, it might give away a lot of control to the remote user. **What problems is TeamViewer solving and how is that benefiting you?** It makes it easy to diagnose issues remotely with ease. No complicated IP addresses and port numbers to discover and enter like Remote Desktop in Windows etc. You get an ID and a password and when shared, remote user can get access to the computer. **Official Response from Valeria Di Prisco:** > Hi Vikas, Thank you very much for your rating and feedback Happy to hear that TeamViewer helps you with your IT tasks. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 35. Intuitive to use and functions reliably **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** June 03, 2026 **What do you like best about TeamViewer?** Quick setup, no cumbersome configuration necessary **What do you dislike about TeamViewer?** Authentication requirement and wait for the email with the link to it **What problems is TeamViewer solving and how is that benefiting you?** Work from home office and resolve employee issues at various locations **Official Response from Ying Qin:** > Hi There, Thanks for sharing your experience! We’re happy to hear that TeamViewer helps you efficiently support employees across different locations and that the setup process is smooth. We appreciate your note on the authentication step. We know timing matters here and will pass your feedback along to help enhance the experience. Best, Ying/TeamViewer ### 36. TeamViewer is a fantastic tool. Not extremely user-friendly but very powerful in addressing my needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** June 12, 2026 **What do you like best about TeamViewer?** The versatility n allowing for seamless remote connection without the need to enter passwords or being physically located in front of the host computer **What do you dislike about TeamViewer?** I found the Virtual Monitors features difficult to understand and configure, and it took a few months of very patient and helpful Technical Support to finally resolve my issue **What problems is TeamViewer solving and how is that benefiting you?** Remote operation of an astronomical observatory **Official Response from Ying Qin:** > Hi there, Thanks for your thoughtful review! It’s great to hear that TeamViewer’s powerful remote access capabilities are supporting your work smoothly. We also understand your experience with the Virtual Monitors feature. Some advanced features can take a bit of time to configure, and we truly appreciate your patience and collaboration with our support team. Your feedback helps us make these capabilities easier to use over time. Thanks again for sharing it with us! Best, Ying/TeamViewer ### 37. Easy to Install, Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Product Development and Sourcing and Production Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about TeamViewer?** Easily to install and very easy to use. Great product! **What do you dislike about TeamViewer?** A little slow sometimes. Disconnects inadvertently once in a while **What problems is TeamViewer solving and how is that benefiting you?** Access to my desktop remotely from anywhere in the world. Very secure. I work on my remote desktop as if I am right in my office. I use it almost daily. Allows me to have flexibility in my work schedule without impacting my productivity. **Official Response from Valeria Di Prisco:** > Hello David, Thanks for sharing! It’s great to hear that TeamViewer lets you work securely from anywhere and gives you the flexibility to stay productive just as if you were in the office. Regarding your comment about the slow connection, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Best regards, Valeria/TeamViewer ### 38. Effortless Remote Access and Desktop Assistance **Rating:** 2.5/5.0 stars **Reviewed by:** Madhura J. | Service Desk Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about TeamViewer?** It allows you to take remote access for users and assist on remote desktop **What do you dislike about TeamViewer?** The application lags sometimes which creates delay in assistance **What problems is TeamViewer solving and how is that benefiting you?** It allows us to take remote access of another user and operate it from your own desktop. **Official Response from Valeria Di Prisco:** > Hello Madhura, Thank you for sharing your experience. It is great to hear that TeamViewer helps you provide remote access to support users and operate their desktops directly. Being able to assist remotely can make daily support tasks much more efficient. We understand that occasional lag can be disruptive during assistance. When experiencing slow connections, ensure both devices are running the latest version of TeamViewer. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may also improve performance. We appreciate your balanced feedback and are glad TeamViewer supports your remote assistance needs. Best, Valeria/TeamViewer ### 39. ONE OF THE MOST USEFUL SOFTWERE FOR REMOTE ACCESS CONTROL AND IT SUPPORT **Rating:** 4.5/5.0 stars **Reviewed by:** RAHIL V. | administration, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about TeamViewer?** easy you can connect to other server and make use as remote desktop which i like the most also it is useful for it support **What do you dislike about TeamViewer?** sometime it is facing disconnecting issue while doing work due to network up down connectivity **What problems is TeamViewer solving and how is that benefiting you?** easy you can connect to other server and make use as remote desktop which i like the most also it is useful for it support, most of time we are facing issue in our pc which required it suppport. by this software we can easily solve our problem by screen sharing **Official Response from Valeria Di Prisco:** > Hello Rahil, Thanks for taking the time to review us. Regarding your comment about the occasional disconnects, we understand your disappointment. Network stability can impact performance. However, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 40. Remotework in social Organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization **Reviewed Date:** June 16, 2026 **What do you like best about TeamViewer?** We have many Workstations and with TeamViewer I can look easy, when the others have difficulties. **What do you dislike about TeamViewer?** It is sometimes a little complicated, when I want to add another employee to my account. **What problems is TeamViewer solving and how is that benefiting you?** It solves the problem, that we are not in the same city to work. With TeamViewer I can be everywhere to help my Team. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your review. We are glad to hear that TeamViewer helps you support your team across multiple workstations and locations with ease. We also appreciate your feedback on adding new users. We understand that this process should be as simple as possible and will share your input with our team. Thanks again for your insights. Best, Ying/TeamViewer ### 41. Very good customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** June 23, 2026 **What do you like best about TeamViewer?** That I can help someone with computer applications, and because it is better explainable when you can show it. **What do you dislike about TeamViewer?** Except for the price, I like everything about TeamViewer. **What problems is TeamViewer solving and how is that benefiting you?** If someone is not very familiar with the computer or gets stuck, I can then explain and show how it works. **Official Response from Ying Qin:** > Hi There, Thank you for your kind feedback. We are glad to hear that TeamViewer helps you guide others more easily by showing solutions directly. It is great to know our customer service made a positive impression as well. We appreciate your note on pricing and will take it into account. Best, Ying/TeamViewer ### 42. Reliable Remote Access with a Few Limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about TeamViewer?** TeamViewer makes remote access incredibly simple and efficient. I appreciate how quickly I can connect to devices without complicated setup, and the performance is usually smooth with minimal lag. The platform is user-friendly, supports cross-platform connections, and offers valuable features like file transfer, remote printing, and multi-monitor support. It’s a real time-saver when providing support or managing systems remotely. **What do you dislike about TeamViewer?** The main drawback is the cost, it can be quite high for small teams or individuals. Additionally, sometimes the software mistakenly flags non-commercial users as commercial, which disrupts the experience. The connection speed can also fluctuate depending on the network, and the interface, while functional, feels a bit dated compared to newer remote tools. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me access and manage remote devices seamlessly, which is especially useful when working with colleagues or clients in different locations. It eliminates the need for physical presence, saving both time and travel costs. I can troubleshoot issues, share files securely, and even walk someone through tasks in real time, all without being on-site. This has improved productivity, reduced downtime, and made collaboration much more convenient. ### 43. Well-known tool, but with usability and stability concerns **Rating:** 1.5/5.0 stars **Reviewed by:** イコカ . | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about TeamViewer?** TeamViewer is widely recognized and commonly used, which makes it easier to explain how to use it to others. Many users are already familiar with the software, reducing the need for training and support during setup. **What do you dislike about TeamViewer?** There are times when the connection is unstable or difficult to establish, which affects usability. Frequent UI changes also make the interface harder to navigate, especially for long-term users. Additionally, it's common to be logged out and asked to re-authenticate when trying to use it, which can be disruptive. Compared to alternative solutions, the cost is relatively high. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of providing remote access and support across geographical distances. It allows users to access and control devices from anywhere, eliminating the need for on-site visits and reducing response times and travel costs. This is especially helpful for IT support and help desk operations, as it enables technicians to view and troubleshoot user issues directly. TeamViewer is widely used in organizations with multiple locations or remote work environments, making it a valuable tool for efficient and timely support. **Official Response from Valeria Di Prisco:** > Hello TeamViewer User, We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 44. I recommend TeamViewer for teleworking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** July 01, 2026 **What do you like best about TeamViewer?** to be able to connect from home to my office PC at the professional site to do my telework from home every evening instead of spending my evening in my office **What do you dislike about TeamViewer?** nothing to say for the moment............ **What problems is TeamViewer solving and how is that benefiting you?** I have already responded to this topic / telecommuting **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your recommendation and for sharing your experience with TeamViewer! We're delighted to hear that TeamViewer helps you stay connected to your office PC from home and makes teleworking more convenient. It's especially rewarding to know that the solution helps you remain productive without needing to spend your evenings at the office. Thank you for your trust in TeamViewer, and we wish you continued success with your remote work setup. Best, Ying/TeamViewer ### 45. Meet all the demands! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** June 08, 2026 **What do you like best about TeamViewer?** Compatibility with various devices and ease of use. **What do you dislike about TeamViewer?** Device Association via Valid Email. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to devices in the field. **Official Response from Ying Qin:** > Hi There, Thanks for your feedback! It’s great to hear that TeamViewer’s cross-device compatibility and ease of use are helping you stay connected to devices in the field. We also appreciate you pointing out your experience with device association via a valid email. Your feedback is valuable, and we’ll be sure to pass it along to our team for further consideration. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 46. Smooth Screen Sharing with the IT Team Every Time **Rating:** 5.0/5.0 stars **Reviewed by:** Prajwal B. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about TeamViewer?** Whenever i need to connect with IT team and share the system, it's very smooth. Remote support is super. **What do you dislike about TeamViewer?** sometimes after sharing the code with IT team. they are not able to take the control, like some bugs. **What problems is TeamViewer solving and how is that benefiting you?** I can easily connect with IT remotely and any issues in laptop can be solved. **Official Response from Valeria Di Prisco:** > Hello Prajwal, Thanks for your positive rating! We're glad to hear TeamViewer gives you smooth connections and great remote support with your IT team. We also appreciate your note about occasional control issues. Feedback like yours helps us keep improving. All the best, Valeria/TeamViewer ### 47. Simple, Easy-to-Use Tool with an Uncluttered Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamViewer?** Simple and easy to use. Uncluttered interface **What do you dislike about TeamViewer?** Sometimes there are issues when my version mismatched with the version on the target machine **What problems is TeamViewer solving and how is that benefiting you?** Very quick understanding of what the person on the other side is referring to. Allows faster debugging **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. It's great to hear that you find TeamViewer easy to use and that the clean interface helps you provide faster troubleshooting and debugging support. We understand that version differences between devices can sometimes affect the experience. As a practical step, we recommend verifying that both endpoints are running the latest TeamViewer version available on our website, whenever possible, to help maintain a smooth connection. Thank you for your valuable feedback. All the best, Valeria/TeamViewer ### 48. License change **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine **Reviewed Date:** May 27, 2026 **What do you like best about TeamViewer?** short and quick access without much travel **What do you dislike about TeamViewer?** there is nothing I could write negatively about **What problems is TeamViewer solving and how is that benefiting you?** as already written, provide quick help even in distant places **Official Response from Ying Qin:** > Hi There, Thank you for your great feedback. We are happy to hear that TeamViewer provides quick and easy access and helps you support users even in distant locations. It is great to know that the experience meets your expectations. Best, Ying/TeamViewer ### 49. it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** June 03, 2026 **What do you like best about TeamViewer?** it best experience it best experience it **What do you dislike about TeamViewer?** it best experience it best experience it **What problems is TeamViewer solving and how is that benefiting you?** it best experience it best experience it **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your review! We’re glad to hear you’ve had a great experience with TeamViewer. If there’s anything you’d like to share in more detail, we’d love to hear your feedback. It helps us keep improving. Best, Ying/TeamViewer ### 50. Hassle-Free Device Connectivity That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Shoaib S. | Kectil Colleague, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** Connecting various devices is hassle free. **What do you dislike about TeamViewer?** Connection quality sometimes is dropped especially during long sessions when internet is a bit unstable **What problems is TeamViewer solving and how is that benefiting you?** Instant remote access and tech support without physical presence **Official Response from Valeria Di Prisco:** > Hello Shoaib, Thank you for your review. It is great to hear that connecting multiple devices is hassle-free and that TeamViewer provides instant remote access and tech support without requiring physical presence. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Hoping these tips will help you in future connections. 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[Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,635 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,207 reviews)