--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4083 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4083 scale: '5' date_modified: '2026-07-30' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,083 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Super Easy UI and Dashboard That Streamlines Deployments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about TeamViewer?** Super easy to use and it has a nice dashboard + UI/EX. It is nice to push scripts and automations with it which helps us save lots of time/cost for deployment **What do you dislike about TeamViewer?** The price is a concern. Also, I sometimes get blocked by UAC on our store PCs, which prevents me from completing automations/scripts or other admin activities. **What problems is TeamViewer solving and how is that benefiting you?** Remote desktop management that makes it easy to push scripts and automations for mass deployment. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear that TeamViewer’s ease of use, dashboard, and automation features are helping streamline your deployments. We also appreciate your comments on pricing Regarding the UAC comment, please visit the following Community thread for more information: https://community.teamviewer.com/English/discussion/130714/connect-via-windows-authentication-using-the-webversion?tab=accepted#latest Finally, we invite you to join the TeamViewer Community at https://community.teamviewer.com, where you can share details about your needs and useful information, and connect with our experts and other users. Hope to see you there! Best, Valeria/TeamViewer ### 2. Robust tool, but the price of the licenses has become difficult to justify **Rating:** 2.5/5.0 stars **Reviewed by:** Francisco C. | Dirección Técnica e Innovación - Fundador y copropietario, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about TeamViewer?** It is a recognized tool for remote control of equipment, stable and robust. **What do you dislike about TeamViewer?** Perhaps the price. Sponsorships for major Premier League clubs are expensive, and a few years ago the price increase in Temaviewer licenses was very high... If it weren't for this, we would still be using it. **What problems is TeamViewer solving and how is that benefiting you?** My company is dedicated to IT Support, so without an easy-to-use and robust remote connection tool, we couldn't work. **Official Response from Ying Qin:** > Hello Francisco, Thank you for your honest and thoughtful review on G2. It’s great to know that TeamViewer’s stability and robustness have made it an essential tool for your IT support work. Reliable remote access is critical, and we’re glad we can support that. We also understand your concerns around licensing costs. Pricing is an important and sensitive topic, and feedback like yours is valuable in helping us assess how our offerings align with customer expectations. We truly appreciate you highlighting both the strengths and the challenges from your perspective. Thank you for sharing your experience with us. Best, Ying/TeamViewer ### 3. Simple, reliable but expensive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** ++ simple configuration ++ usage easy to learn **What do you dislike about TeamViewer?** ++ Prices, over the course of the year the product became more expensive. There are indeed more options, but if you don't want them, you still have to pay the increased price. **What problems is TeamViewer solving and how is that benefiting you?** ++ Access to customer devices ++ less on-site service required, cost savings for customers **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that TeamViewer is simple to set up and easy to use, and that it helps you access customer devices efficiently. We understand your concerns about pricing and appreciate you sharing this perspective. Best, Ying/TeamViewer ### 4. EXCELLENT TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** June 20, 2026 **What do you like best about TeamViewer?** The ease of being able to control a device remotely **What do you dislike about TeamViewer?** its interface is not so easy to use and understand **What problems is TeamViewer solving and how is that benefiting you?** access to remote devices or those without immediate access, which is beneficial for being able to access the device at any time **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that TeamViewer helps you easily control devices remotely and access them whenever needed. That flexibility is a key advantage. We understand your point about the interface not being as easy to use or understand as expected. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer ### 5. Has been working perfectly since 2006, even old systems can still be accessed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** July 09, 2026 **What do you like best about TeamViewer?** Downward Compatibility The "old" menu windows **What do you dislike about TeamViewer?** The price for the Tensor license The effort to change the interface - don't do that. **What problems is TeamViewer solving and how is that benefiting you?** Machine downtime at customer, adjustments **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback and for being with TeamViewer for so many years. We are pleased to hear that features such as downward compatibility and the familiar menu layout allow you to continue working effectively even on older systems. We also value your candid comments about the Tensor license pricing and the interface changes. We understand that adapting to a new layout can require additional effort. If you would like a quick overview of the current interface, this resource may be useful: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ It is great to know that TeamViewer supports you in minimising machine downtime and making adjustments for your customers. Best, Ying/TeamViewer ### 6. good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering **Reviewed Date:** July 21, 2026 **What do you like best about TeamViewer?** That one does not have to leave the house, speed of assistance **What do you dislike about TeamViewer?** Unfavorable applications can be left out. **What problems is TeamViewer solving and how is that benefiting you?** Move forward when foreign programs cause problems **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for your review. It’s great to know that TeamViewer makes it easier for you to get quick support from home. We appreciate your additional feedback as well, and we’ll continue working to make the remote support experience as smooth and reliable as possible. Best, Ying/TeamViewer ### 7. High expectations for the redesign were met **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning **Reviewed Date:** July 22, 2026 **What do you like best about TeamViewer?** Works simply and reliably. Good. **What do you dislike about TeamViewer?** No disadvantages detected. Therefore, no statement. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to other PCs without people on site **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your kind feedback. We're pleased to hear that the redesign met your expectations and that TeamViewer continues to provide a simple and reliable remote access experience. Knowing that it helps you connect to and support remote PCs with ease is exactly what we strive for. Thanks for being part of the TeamViewer community! Best, Ying/TeamViewer ### 8. Makes Client Support Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about TeamViewer?** Allows me to provide support easily to my clients **What do you dislike about TeamViewer?** Obviously the cost but nothing good is free! **What problems is TeamViewer solving and how is that benefiting you?** Remote support for clients at the other side of the country **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. We're glad to hear that TeamViewer helps you provide remote support to clients across the country quickly and easily. We also appreciate your honest feedback regarding pricing. We're committed to delivering reliable, secure, and feature-rich remote support solutions that help businesses stay connected and productive. Thank you for choosing TeamViewer and for sharing your experience. Best regards, Valeria/TeamViewer ### 9. Great support and an intuitive interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** I like the support and the interface. Additionally, the Entra connection is helpful. **What do you dislike about TeamViewer?** The price is very high. !Here I write more characters! **What problems is TeamViewer solving and how is that benefiting you?** User support when SCCM fails. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback! We're happy to hear that you're enjoying TeamViewer's intuitive interface, support, and Entra integration. It's great to know that TeamViewer helps you effectively support users when needed. We also appreciate your candid feedback on pricing and will take it into consideration. Best, Ying/TeamViewer ### 10. I am fully satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering **Reviewed Date:** July 10, 2026 **What do you like best about TeamViewer?** Being connected to partners and office colleagues **What do you dislike about TeamViewer?** Nothing I can notice about this item, I am satisfied with Your product **What problems is TeamViewer solving and how is that benefiting you?** Being in connection with colleagues **Official Response from Ying Qin:** > Hi there, Thank you for your kind review. It is great to hear that TeamViewer makes it easy for you to stay in touch with your office colleagues and partners and keeps your work connections running smoothly. We are delighted that you are fully satisfied and have not encountered any issues. Thanks again for your support, and we hope TeamViewer continues to serve you well. Best, Ying/TeamViewer ### 11. Allows me to connect to remote computers and do what I need to do without hassle. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** June 15, 2026 **What do you like best about TeamViewer?** The GUI interface and different options to setup on various platforms. **What do you dislike about TeamViewer?** The computer name and step to name the computer with the particular TeamViewer installation label, does not always reflect the changes in the management GUI. So I always end up having to lookup or refer to each connection by its original Window's generated system name. **What problems is TeamViewer solving and how is that benefiting you?** Allowing me to connect to remote full windows installations, Single Board Computers, and servers from my main devices. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your detailed feedback. We’re glad to hear TeamViewer helps you connect seamlessly across a wide range of devices and platforms. It’s great to know the interface and setup flexibility are working well for you. We also appreciate you highlight the issue with device naming not always syncing correctly in the Management Console. We understand how important clear and consistent device identification is, especially when managing multiple endpoints, and how this can impact efficiency. Your feedback is valuable, and we’ve shared it with our team. In the meantime, if you’d like to exchange best practices or stay updated on improvements, we invite you to join our Community at https://community.teamviewer.com. Thanks again for your insights! Best, Ying/TeamViewer ### 12. very good product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** July 15, 2026 **What do you like best about TeamViewer?** ease of use on multiple devices **What do you dislike about TeamViewer?** the new interface, it got a bit complicated for me **What problems is TeamViewer solving and how is that benefiting you?** connection to provide support to end users **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your feedback. We're pleased to hear that TeamViewer's ease of use across multiple devices helps you provide support to your end users efficiently. We also appreciate your comments about the new interface. We understand that changes can sometimes make familiar workflows feel more complex. To help you get the most out of the current experience, we recommend reviewing our guide to TeamViewer Remote: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you for choosing TeamViewer to support your remote assistance needs. Best, Ying/TeamViewer ### 13. Secure Remote Access with Built-In Chat and File Drop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about TeamViewer?** It provides a secure connection to users over any network without needing to use a VPN of any kind. It also includes a chat feature and a file-drop function, which makes it easy to interact with the user. **What do you dislike about TeamViewer?** There’s a lack of access to user folders and files. It would be much easier to manage and support corporate computers if I could do the necessary work without having to interact with the end user or interrupt their normal work routine. **What problems is TeamViewer solving and how is that benefiting you?** It helps provide proper IT support for end users. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thanks so much for sharing your experience with TeamViewer! We’re really glad to hear that the secure, VPN‑free connectivity, along with features like chat and file drop, are helping you support your end users more efficiently. Regarding your comment about managing and supporting corporate computers without interacting with the end user, we may have a solution for you. Please get in touch with one of our experts from our sales team at https://www.teamviewer.com/en/global/contact-sales/. We hope you find the ideal solution for your needs. All the best, Valeria/TeamViewer ### 14. TeamViewer simplified our global support **Rating:** 4.5/5.0 stars **Reviewed by:** Joan R. | Remote Real Estate IT Technician, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about TeamViewer?** I am also very grateful to the fact that TeamViewer enables us to easily connect to the machines of the client and receive instant feedback and transfer files without having to make them technically inclined. It is also incredibly handy in troubleshooting rendering problems with our render farm nodes in a hurry using my workstation and, consequently, saving us a lot of time. The convenience of being able to connect without being encumbered with sophisticated VPN configurations is a great advantage to our dynamic working process. **What do you dislike about TeamViewer?** It is at times like walking through a maze to find the precise environment where one would want to unattended access. It is also mostly stable, although there were some lags spikes when transferring large files that can be somewhat annoying when you have a deadline to meet. It is also a little restrictive to the licensing as a growing team requires simultaneous connections. **What problems is TeamViewer solving and how is that benefiting you?** We may be required to make some slight modifications or discuss design decisions on their computers or make a fast visit to the machine of a client project. Before we started using TeamViewer, this was either arranging long face to face meetings or resorting to a confusing screen sharing software. We can now solve problems and work together, and turn projects around in a drastically faster manner and enhance client satisfaction. **Official Response from Valeria Di Prisco:** > Hello Joan, Thank you for your rating and for taking the time to share your experience with us! We deeply appreciate your words. It’s great to see how technology can simplify processes and save valuable time. Regarding your comment about the lag when transferring large files, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best, Valeria/TeamViewer ### 15. Remote help **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion **Reviewed Date:** May 08, 2026 **What do you like best about TeamViewer?** The ability to automate processes and connect remotely regardless of the distance. **What do you dislike about TeamViewer?** That there are times it does not detect the devices. **What problems is TeamViewer solving and how is that benefiting you?** Being able to transfer files more efficiently or being able to show a process remotely by accessing the screen of the person who needs help is what benefits a lot. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. It is great to hear that TeamViewer helps you automate processes, connect remotely regardless of distance, transfer files efficiently, and support others through screen sharing. These are important advantages for remote collaboration. Regarding your comment about that, there are times when TeamViewer doesn't detect the devices. We invite you to share more details in the TeamViewer Community, where our experts and other users can help review your setup and provide guidance: https://community.teamviewer.com Best regards, Valeria/TeamViewer ### 16. The product is flawless for remote support. We have been using it for almost 15 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** May 10, 2026 **What do you like best about TeamViewer?** Always works. Never let's us down when time is of essence and clients need quick support. **What do you dislike about TeamViewer?** Nothing to dislike yet, but short videos (under 3 minutes) to cover new features (how to use them, not advertise them) would be great. **What problems is TeamViewer solving and how is that benefiting you?** Currently, remote support is our main use. We also transfer files occasionally. **Official Response from Ying Qin:** > Hi there, Thanks for your review and for using TeamViewer for almost 15 years. We are glad to hear it consistently supports your remote support and file transfer needs when time matters most. Your idea about short, non-promotional videos explaining new features is valuable feedback and helps us understand how learning formats could be improved. We appreciate you taking the time to share this with us. Best, Ying/TeamViewer ### 17. Easy to Use with Solid Management Tools and Reliable Policy Enforcement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about TeamViewer?** It’s easy to use, offers solid management tools with reliable policy enforcement, and supports a wide range of compatibility. **What do you dislike about TeamViewer?** I don’t see a way to override all device names so they match their actual hostnames, especially after someone has manually edited the names of certain devices. **What problems is TeamViewer solving and how is that benefiting you?** This is an excellent remote support tool for our users, and it’s especially useful when we need secure, unattended access. **Official Response from Ying Qin:** > Thank you for sharing your review on G2. We’re glad to hear that TeamViewer’s ease of use, reliable policy enforcement, and broad compatibility are working well for your environment, and that it supports secure, unattended access for your users. We also understand your concern about keeping device names aligned with hostnames after manual changes. Feedback like this helps us better understand real‑world management needs, and we appreciate you calling it out. We’ll be sure to pass this along to the team. Thank you again for taking the time to share your experience. Best, Ying/TeamViewer ### 18. Intuitive UI and Useful AI Features That Keep Our Team Connected **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2026 **What do you like best about TeamViewer?** I really like that I can assist my employees even when we are not in the same office. The UI is very intuitive and the new AI features lare very useful. The setup is very easy with just ID and password to start off with. Very useful for small teams like ours **What do you dislike about TeamViewer?** The pricing is quite steep for a small businesses. The features are useful but having variable pricing for very semi-regular use is a bit much **What problems is TeamViewer solving and how is that benefiting you?** It solves the problem of helping my team members in other cities, sometimes with IT issues, sometimes with using other software etc. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your thoughtful review on G2. It’s great to know that TeamViewer enables you to support your team in different cities, and that the intuitive interface, AI‑powered features, and simple ID‑based setup work well for your day‑to‑day needs. We also recognise your concerns around pricing for small teams with less frequent usage. Feedback like this is invaluable as we continue to evolve our offerings and ensure they meet the needs of businesses of all sizes. We appreciate you taking the time to share your experience. Best, Ying/TeamViewer ### 19. Fast Remote Access Support **Rating:** 4.5/5.0 stars **Reviewed by:** Girish J. | Working Student in SKF Production Systems, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about TeamViewer?** It provides smooth support for remote access **What do you dislike about TeamViewer?** During the remote access, the screen lags sometimes. **What problems is TeamViewer solving and how is that benefiting you?** To provide instant IT support **Official Response from Ying Qin:** > Hello Girish, Thanks for sharing your experience! It’s great to hear TeamViewer supports quick and effective remote IT assistance. We understand your feedback on screen lag during sessions and appreciate you pointing this out. Best, Ying/TeamViewer ### 20. quality speed availability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** July 14, 2026 **What do you like best about TeamViewer?** reliability quality speed and accuracy **What do you dislike about TeamViewer?** I have no problem and I am very satisfied. **What problems is TeamViewer solving and how is that benefiting you?** connection between clients and problem resolution **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for your review. We're delighted to hear that TeamViewer's reliability, quality, speed, and accuracy are meeting your expectations. It's especially great to know that TeamViewer helps you connect with clients efficiently and resolve issues quickly. We truly appreciate your positive feedback and your satisfaction with the product. All the best, Valeria/TeamViewer ### 21. Screen Sharing Makes Collaboration Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Pavan K. | Senior Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about TeamViewer?** Feature like screen sharing with colleagues **What do you dislike about TeamViewer?** issues like erroneous detection very often makes little discomfort **What problems is TeamViewer solving and how is that benefiting you?** remote connectivity and it support efficiency are good enough to say in 2 words about teamviewer benefit **Official Response from Valeria Di Prisco:** > Hello Pavan, Thank you so much for taking the time to leave your review! We’re delighted to know that screen sharing enhances teamwork for you and that TeamViewer continues to improve your remote access and IT support processes. We apologize for the inconvenience caused by the erroneous detection. If this is related to a false commercial‑use warning, we’re sorry for the disruption. You can learn more about what qualifies as commercial use here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ If you believe you were flagged incorrectly, you can request a quick reset of your TeamViewer IDs here: https://www.teamviewer.com/reset Note: Please ensure you include all relevant IDs (both local and remote) in the form. Thank you again for your feedback, and we’re sorry for any inconvenience this may have caused. Best, Valeria/TeamViewer ### 22. TeamViewer: Remote Helper for Technical Support **Rating:** 4.0/5.0 stars **Reviewed by:** Suresh K. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2026 **What do you like best about TeamViewer?** One of the best softwares for screen sharing. It was once the only solution available which was used widely then and even in present I like it very much **What do you dislike about TeamViewer?** Free version does not give even some basic features which are available for free on alternate sofwares. **What problems is TeamViewer solving and how is that benefiting you?** The best use case of team viewer is always the screen sharing, files support and remote services for hardwares. It saves time, money and efforts and solves the problem online. **Official Response from Ying Qin:** > Hello Suresh, Thank you for sharing your thoughts about TeamViewer. We’re glad to hear that you’ve enjoyed its screen‑sharing capabilities over the years and that it continues to be a reliable tool for remote support, file transfer, and hardware assistance. It’s great to know it helps you save time, effort, and travel. We appreciate your feedback regarding the limitations of the free version. Input like yours helps us understand where expectations differ and where we can continue improving the experience for all users. If you ever need tips or guidance on maximising the features available to you, our Support Community at https://community.teamviewer.com/ is always ready to help. Thank you again for taking the time to share your experience. Best, Ying/TeamViewer ### 23. Very easy to use and very effective. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** June 23, 2026 **What do you like best about TeamViewer?** The connection speed and what I can manage. **What do you dislike about TeamViewer?** The new interface is sometimes confusing, but it's a matter of getting used to it. **What problems is TeamViewer solving and how is that benefiting you?** Daily IT problems of companies. **Official Response from Ying Qin:** > Hi There, Thank you for your feedback. We are glad to hear that TeamViewer delivers fast connections and helps you handle daily IT challenges effectively. We understand that the new interface can take some time to get used to, and we appreciate you sharing this. Best, Ying/TeamViewer ### 24. Expensive with Unused Features, Switched to Cost-Effective Alternative **Rating:** 1.0/5.0 stars **Reviewed by:** Franz H. | Owner - IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about TeamViewer?** TeamViewer got the job done as a tool. I use it for remote access to customers, which is vital since it allows our technicians to work from home instead of driving to various customer locations across the country. **What do you dislike about TeamViewer?** The extra charges for features I don't need were frustrating. Their license model changed, and they increased the price every year without adding anything new to the features that matter to me. It just got more expensive over the years. Glad I was able to replace it. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access so our technicians can work from home, avoiding the need to drive to customers all over the country. **Official Response from Valeria Di Prisco:** > Hello Franz, Thank you so much for sharing your experience. We’re truly pleased to know that TeamViewer enabled your technicians to work efficiently from home, minimizing long trips and supporting fast, reliable service for your customers through quick remote troubleshooting, reduced travel time, strong security standards, and consistent connectivity. We’re also truly sorry to hear about your frustration with the licensing model and pricing changes. Your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 25. Smooth Remote Desktop Connectivity for Reliable Troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** Navneeraj M. | Senior Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** It offers remote desktop connectivity, without too much lag. I can still troubleshoot issues remotely when I need to. **What do you dislike about TeamViewer?** Occasional unavailability and licensing costs. **What problems is TeamViewer solving and how is that benefiting you?** It helps our team troubleshoot remote desktop issues more easily. Being able to chat during the session also improves communication and makes it simpler to resolve issues as they come up. **Official Response from Valeria Di Prisco:** > Hello Navneeraj, Thank you for your positive review! We’re glad to hear that TeamViewer’s low‑lag remote desktop and in‑session chat help your team troubleshoot issues quickly and collaborate effectively. We also appreciate your honesty about availability and licensing. Your input helps us continue improving. Thanks for taking the time to share your experience! All the best, Valeria/TeamViewer ### 26. Easy Remote Troubleshooting, But Licensing Feels Too Expensive **Rating:** 3.0/5.0 stars **Reviewed by:** Pablo M. | administrador de sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** It’s easy to connect to other PCs to troubleshoot issues or install software. Even file transfers for large files work fine. **What do you dislike about TeamViewer?** License prices are too high. For a single-user or business license, it doesn’t become profitable. **What problems is TeamViewer solving and how is that benefiting you?** A quick option for connecting to other computers. **Official Response from Valeria Di Prisco:** > Hello Pablo, Thank you for your feedback. We really appreciate you taking the time to share your experience on G2! It’s great to hear that you’re finding TeamViewer easy to use for connecting to other PCs, whether it’s for troubleshooting, installing software, or transferring large files. Reliability and simplicity are key, so it’s encouraging to know those features are working well for you and helping you stay efficient. We also understand your concerns around licensing costs. Pricing is an important factor, especially for individual users or smaller teams, and we’re continuously working to ensure that our plans deliver strong value across different use cases. Your feedback is valuable and helps us improve how we tailor our offerings moving forward. All the best, Valeria/TeamViewer ### 27. Very satisfied with the empathy of the TeamViewer consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 22, 2026 **What do you like best about TeamViewer?** Our ability to communicate with clients and extract data, which is extremely helpful in running our business. **What do you dislike about TeamViewer?** I do not have any dislikes ............. **What problems is TeamViewer solving and how is that benefiting you?** Communicating with clients **Official Response from Ying Qin:** > Hi There, Thank you for your wonderful feedback. We are especially happy to hear that our consultant’s empathy made a positive impact on your experience. It is great to know that TeamViewer helps you communicate with clients and support your business smoothly. Best, Ying/TeamViewer ### 28. Seamless Server-to-Client Connections with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Pranjal S. | Graduate Engineering Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** TeamViewer provides a seamless connection between the server and client PC in our organisation **What do you dislike about TeamViewer?** UI tweaks can make it better for new users **What problems is TeamViewer solving and how is that benefiting you?** We use it mainly for the connection between our server and the client PCs, and it really makes our life easier. **Official Response from Ying Qin:** > Hi Pranjal, Thank you for your thoughtful review! We’re glad to hear that TeamViewer enables seamless connections between your servers and client devices and helps simplify your day-to-day operations. Supporting reliable and efficient remote access is exactly what we aim to deliver. We also appreciate your feedback on the UI. Improving usability, especially for new users, is an ongoing focus, and insights like yours help guide these enhancements. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 29. The Best remote help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** June 13, 2026 **What do you like best about TeamViewer?** easy to use for inexperienced people who have a hard time with computers **What do you dislike about TeamViewer?** all works well no problems here, easy to **What problems is TeamViewer solving and how is that benefiting you?** I helps me to fix PC problems for the elderly **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for sharing your experience! We’re glad to hear that TeamViewer’s ease of use is helping you support less technical users with confidence. It’s great to see the difference it makes when technology becomes accessible for everyone. We appreciate your feedback! Best, Ying/TeamViewer ### 30. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo L. | Formador, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about TeamViewer?** I like the recent improvements to TeamViewer’s interface, which make it more intuitive and easier to use. I also appreciate the stronger security features and more stable remote connections. **What do you dislike about TeamViewer?** TeamViewer could improve by offering clearer and more flexible pricing, especially for small businesses and individual users. **What problems is TeamViewer solving and how is that benefiting you?** I know they are constantly improving their security policies, which is something that pleases me as a customer. **Official Response from Valeria Di Prisco:** > Hello Paulo, Thank you for liking TeamViewer! We are so happy for your positive experience with our support team. Hope you enjoy using TeamViewer all the time! Have a great day! Best, Valeria/TeamViewer ### 31. Very good tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media **Reviewed Date:** May 15, 2026 **What do you like best about TeamViewer?** The ease of connection with easy access **What do you dislike about TeamViewer?** the last update that made several computers I manage disappear, I can only see them when I connect from the web **What problems is TeamViewer solving and how is that benefiting you?** Being able to program multiple computers remotely, being just a call away from accessing them **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you value the ease of connection and Easy Access when working remotely across multiple computers. Being able to access devices quickly can make daily tasks much more efficient. We understand your concern about managed computers not appearing after the last update and only being visible via the web. To better understand what is happening, we invite you to share more details in the TeamViewer Community, where our experts and other users can help look into this with you: https://community.teamviewer.com/ We hope to see you there, Best regards, Valeria/TeamViewer ### 32. User-Friendly Remote Access Tool That Keeps Up With New Technology **Rating:** 4.0/5.0 stars **Reviewed by:** Vijay K. | Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2026 **What do you like best about TeamViewer?** User-friendly, and I’ve noticed it keeps updating in line with new technology. 1st time used as Remote Tool access. **What do you dislike about TeamViewer?** Day by day, it’s losing its simplicity. I really need a version more like AnyDesk, with a quick and easy way to connect. **What problems is TeamViewer solving and how is that benefiting you?** The most important benefit is that it helps me avoid physical travel for troubleshooting PCs and software. As a support person, it also helps me provide real-time solutions to clients. **Official Response from Valeria Di Prisco:** > Hello Vijay, Thank you so much for your review! We’re glad to hear that you find TeamViewer user‑friendly and that it helps you avoid unnecessary travel while providing real‑time support to your clients. It’s great to see how TeamViewer supports your day‑to‑day work, especially as a remote access solution. If you’d like to explore more tips and features, you can find helpful resources here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 33. It gets you out of a jam if you are out of the office **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** June 30, 2026 **What do you like best about TeamViewer?** intuition for its handling, I can't find another **What do you dislike about TeamViewer?** many keys to connect and it is not always achieved **What problems is TeamViewer solving and how is that benefiting you?** I don't know what the answer is **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you value TeamViewer's intuitive handling and ease of use. Providing a straightforward remote access experience is one of our main goals. We understand your concern about the connection process. To better understand your experience, we invite you to share more details in the TeamViewer Community, where our experts and other users can help: https://community.teamviewer.com We hope to see you there, Best, Valeria/TeamViewer ### 34. TeamViewer user freandly **Rating:** 5.0/5.0 stars **Reviewed by:** Naved S. | System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about TeamViewer?** TeamViewer provides a seamless and secure way to remotely access and troubleshoot systems from anywhere. **What do you dislike about TeamViewer?** Occasionally, the connection can lag during large file transfers or when network stability is low. The licensing structure can also be a bit expensive for small teams or occasional users. Additionally, automatic updates sometimes interrupt ongoing sessions and require reinstallation or reconfiguration. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us provide seamless remote IT support and system maintenance across multiple locations. It allows quick troubleshooting, software installation, and system configuration without needing physical access to devices. This has significantly reduced downtime, improved response time, and increased overall productivity. The secure remote access also helps in managing offsite users and resolving technical issues efficiently. **Official Response from Valeria Di Prisco:** > Hello Naved, Thank you so much for your positive review. It’s great to read how TeamViewer is helping your IT team deliver fast and secure support without needing physical access to devices, reducing downtime, improving response time, and increasing your team productivity. However, when dealing with connection issues, we suggest ensuring that both sides have the latest version of TeamViewer available in our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Wishing you all the best, Valeria/TeamViewer ### 35. All good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** Easy to use and secure with necessary control policy features. **What do you dislike about TeamViewer?** Admin settings could be buggy. Some settings when enabled doesn't work or not in effect. Need to go to the web console to toggle them to work. **What problems is TeamViewer solving and how is that benefiting you?** Remote access and access control to host. **Official Response from Ying Qin:** > Hi There, Thank you for taking the time to share your feedback. We're pleased to hear that TeamViewer helps you manage remote access securely and provides the policy controls needed for your environment. We appreciate you also highlighting your experience with admin settings. Feedback from users helps us better understand where we can further improve usability and consistency. Best, Ying/TeamViewer ### 36. excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** July 09, 2026 **What do you like best about TeamViewer?** video calls, chats, share screens **What do you dislike about TeamViewer?** agility to share screen, be able to edit users **What problems is TeamViewer solving and how is that benefiting you?** agility in defining specific topics **Official Response from Ying Qin:** > Hi There, Thank you for your review. We are glad to hear that video calls, chats, and screen sharing help you collaborate and stay connected easily, especially when discussing specific topics. We also appreciate your note about improving the agility of screen sharing and user management. Best, Ying/TeamViewer ### 37. support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** easy to connect, easy to use, and the response is easy **What do you dislike about TeamViewer?** nothing, the migration of the old groups with the new ones **What problems is TeamViewer solving and how is that benefiting you?** solve for me, the installation of systems, provide user support without moving from my workstation **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that TeamViewer is easy to use and helps you support users and install systems without leaving your workstation. We understand that the migration from old groups to new ones can feel challenging, and we appreciate you sharing this. If you would like to explore this further, we invite you to share more details in our TeamViewer Community, where our experts and users can help: https://community.teamviewer.com/ Best regards, Your TeamViewer Team ### 38. A great collaboration and remote access tool since 2016. **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek K. | PR and Featured Content Curator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about TeamViewer?** I like the simple UI that doesn't overburden me with a ton of options or suggested content. I use it to remotely control my PC which is the primary access for personal documents or checking up on some active tasks. I also use it to share screen with my fellow writers some times when they have hiccups in their workflow. As a long-time use of TeamViewer, the experience has gotten better for sure. **What do you dislike about TeamViewer?** I don't like that the app needs an account to work. Simple connections used to be a thing with TeamViewer but now it's account centric. AnyDesk doesn't force me to create one which is good but still it's laggard which is why I continue to use TeamViewer. Simple connections should be a priority. **What problems is TeamViewer solving and how is that benefiting you?** It's a great screen sharing and a great collaboration tool as well. I can join any of my writers in their brainstorming session and help them fix their mistakes. Remotely accessing my Windows PC is also seamless with TeamViewer since Remote Desktop (Microsoft) is unavailable on Home editions. I can transfer files that I have on my PC and the connected hard disks anytime. It offers unfettered access from my mobile app whenever I'm away from my desk and need to resolve an issue quickly. I don't need to struggle with typing or cursor movement as the mobile app has everything my workflow needs. **Official Response from Valeria Di Prisco:** > Hi Abhishek, Thank you for your review and for sharing your experience with us.. Regarding your account comment, we now require everyone actively using TeamViewer to have a validated TeamViewer account to increase the security of users in our network Please find more info here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/account/teamviewer-account/ We apologize for any inconvenience. Best, Valeria/TeamViewer ### 39. ecellent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations **Reviewed Date:** June 10, 2026 **What do you like best about TeamViewer?** remote access to eliminate truck rolls for service **What do you dislike about TeamViewer?** can be a little confusing at times screens change **What problems is TeamViewer solving and how is that benefiting you?** gives us more time for service calls we have to be on site **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for your review! It’s great to hear that TeamViewer is helping you save time and reduce the need for on-site visits. That’s a big win for efficiency 😊 We also appreciate your feedback that the interface can feel confusing at times. We know how important a consistent experience is and are continuously improving usability. Thanks again for your support. We’re glad to be part of your workflow! Best, Ying/TeamViewer ### 40. Standard remote access tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about TeamViewer?** Whilst still an easy to use tool for remote access and unattended management, the tool is now starting to show it's age and isn't keeping up with useful new features **What do you dislike about TeamViewer?** Admin management of everything is rather clunky. Automatic renewals come without warning, have been trapped into renewal cycles that were no longer needed. **What problems is TeamViewer solving and how is that benefiting you?** Allows us to remotely administer old machines which live off our main network but have internet access **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for choosing TeamViewer for your remote access solution! We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community! Best, Ying/TeamViewer ### 41. Fast and secure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment **Reviewed Date:** July 06, 2026 **What do you like best about TeamViewer?** security an personal best internet remote **What do you dislike about TeamViewer?** complicated for use , more steps to use this **What problems is TeamViewer solving and how is that benefiting you?** dustance shorter **Official Response from Ying Qin:** > Hi There, Thank you for sharing your experience with TeamViewer! We're happy to know that our secure remote access solution helps you stay connected and bridge the distance when providing remote support. We also appreciate your suggestion regarding the setup and usability. We're continuously working to make TeamViewer easier and more intuitive for all users. Thanks again for your feedback and support! Best, Ying/TeamViewer ### 42. Quick, easy, and access with freedom without bugging your client later. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** Overrides dumb security showstoppers that are literally useless. If the client wants your help, the client needs all the help, and not want you to bug him until a problem is completely resolved. **What do you dislike about TeamViewer?** It's not always as stable as you think it would be. **What problems is TeamViewer solving and how is that benefiting you?** Assisting my clients with computer issues. Remoting to my workplace for internal access. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your rating and for sharing your experience with us. In cases like yours, with some instability in the connection, we suggest ensuring that both sides have the latest version of TeamViewer available in our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best, Valeria/TeamViewer ### 43. Reliable comfortable Solution for Maintenance and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christian A. | IT System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** First, it seems to be all about security. Simple access without need for passwords, a great management console, reliability even with poor network conditions, multi monitor, cross operating systems, there's no wish left - and patch management is truly awesome. It's a great automation hardly ever requiring manual intervention, configurable in a granular way, and even on small SSDs, it doesn't claim a huge package cache to hold outdated software versions. It's just my favourite support, maintenance, monitoring and patch management solution for more than 15 years now. **What do you dislike about TeamViewer?** There's no caveat. One could just discuss the cons of not forcing users to get their stuff done without help and then there are these flawed concepts of "work" and "alarm clock" and "limited salary", but that's not genuinely linked to TeamViewer. **What problems is TeamViewer solving and how is that benefiting you?** It improves efficiency both concerning amount of time and quality of service when it comes to quick support interventions, monitoring system health and maintenance and patch management. It saves employee costs in a great manner in system administration, system availability and user needs. **Official Response from Valeria Di Prisco:** > Hello Christian, Thank you for your positive review and for sharing such a detailed experience. We are happy that you chose us as your favorite remote access solution. It's great to read that our features regarding security, automation, and reliability continue to meet your expectations. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a more complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 44. Tool for accessing remote equipment easily and quickly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** Access remote equipment easily and quickly **What do you dislike about TeamViewer?** The security risk that may arise from a security breach in TeamViewer. Ensure that access to devices can only be saved by IP. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to equipment and multiple people can connect at the same time. **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear that TeamViewer makes it easy and efficient for you to access remote equipment and collaborate with multiple users. We also appreciate your thoughts regarding security. Feedback like this is important, and we value your perspective as we continue to improve the overall experience. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 45. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Great staff. Both Olivio Bafile and the support technician were excellent listeners and attentive. They solved my problem very efficiently. **What do you dislike about TeamViewer?** The ticket system was not as quick, nor useful as my phone call to solve my issue **What problems is TeamViewer solving and how is that benefiting you?** I work in wastewater treatment **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for sharing your experience. It is great to hear that our team provided attentive support and resolved your issue efficiently. Delivering a helpful and responsive experience is very important to us. We also appreciate your feedback about the ticket system compared to your phone interaction. Your perspective helps us better understand how different support channels are experienced in practice. Thank you again for your feedback and for using TeamViewer in your work. Best regards, Valeria/TeamViewer ### 46. THIS FREE APPLICATION IS GOOD, IT HELPS ME A LOT TO HELP FAMILY MEMBERS AND SOME RELATIVES **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** May 30, 2026 **What do you like best about TeamViewer?** WITH THE PC I CURRENTLY HAVE, IT IS COMPATIBLE. **What do you dislike about TeamViewer?** THAT TOO MUCH IMPORTANCE IS GIVEN TO THE AESTHETIC, FOR ME IT'S ENOUGH THAT IT IS FUNCTIONAL. **What problems is TeamViewer solving and how is that benefiting you?** HELP FAMILY MEMBERS WHO ARE NOT VERY FAMILIAR WITH COMPUTER TECHNOLOGY. **Official Response from Ying Qin:** > Hi there, Thank you for your great feedback. We are happy to hear that TeamViewer works well on your PC and helps you support your family members with their computer needs. We understand your point about focusing on functionality over design and appreciate you sharing this perspective. Best regards, Ying/TeamViewer ### 47. good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development **Reviewed Date:** July 04, 2026 **What do you like best about TeamViewer?** Easy to use, fast remote connections, secure, cross-platform support, and reliable file transfer and unattended access. **What do you dislike about TeamViewer?** High licensing cost, occasional connection instability, high resource usage, and restrictive limitations in the free version. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer lets me remotely access and troubleshoot devices, reducing downtime, saving travel time, and enabling faster support and maintenance from any location. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your review and for highlighting the features you value most in TeamViewer. We're glad that our remote access, file transfer, and unattended access capabilities help you efficiently troubleshoot devices and support users remotely. We also appreciate your candid comments about pricing and performance. Customer feedback is invaluable as we work to enhance the overall experience. Best, Ying/TeamViewer ### 48. Very good **Rating:** 4.5/5.0 stars **Reviewed by:** Alberto Ronaldo G. **Reviewed Date:** June 02, 2026 **What do you like best about TeamViewer?** Until the previous version, the ease of managing remote teams and thus solving problems **What do you dislike about TeamViewer?** I am having trouble adding a job position **What problems is TeamViewer solving and how is that benefiting you?** I manage a small work group 1000km away. **Official Response from Ying Qin:** > Hi Alberto, Thank you for your review! We’re glad to hear that TeamViewer helps you manage and support your team remotely, even across long distances. If you’d like to share more details in the TeamViewer Community at https://community.teamviewer.com/, we’d be happy to look into this and help where we can. Best, Ying/TeamViewer ### 49. Excellent service from the platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery **Reviewed Date:** May 29, 2026 **What do you like best about TeamViewer?** service stability and it is efficient as a product **What do you dislike about TeamViewer?** the cost is very high and the technical restrictions it has versus the competition **What problems is TeamViewer solving and how is that benefiting you?** stable remote connection to other PCs and is part of our services **Official Response from Ying Qin:** > Hi there, Thank you for your detailed feedback. We are glad to hear that TeamViewer provides stable and efficient connections and supports your services reliably. We understand your concerns regarding pricing and technical restrictions compared to other solutions, and we appreciate you sharing this perspective. Best, Ying/TeamViewer ### 50. Secure Remote Access with Reliable Unattended Support **Rating:** 5.0/5.0 stars **Reviewed by:** Reshma S. | Data analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about TeamViewer?** exceptional ease of use, secure remote access across, Users frequently praise its reliable unattended access, file transfer, and multi-monitor support, making it ideal for both IT support and remote work. **What do you dislike about TeamViewer?** high, rising subscription costs, aggressive false-positive detections of "commercial use" on free accounts, and intrusive, unremovable pop-up warnings for clients **What problems is TeamViewer solving and how is that benefiting you?** remote work, IT support, and device management by enabling secure, instantaneous remote access to computers, servers, and IoT devices from anywhere. **Official Response from Valeria Di Prisco:** > Hello Reshma, Thank you so much for your review. Regarding your comment about false-positive commercial use detections, TeamViewer sometimes detects false positives. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all IDs to the form (local and remote-side IDs). 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[Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,882 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,216 reviews)