--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4153 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4153 scale: '5' date_modified: '2026-08-13' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,153 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (517 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (276 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (164 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (137 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. v15 issues **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** August 06, 2026 **What do you like best about TeamViewer?** It’s easy to use for connecting multiple users to a remote device, and when it works, it feels like a dream. **What do you dislike about TeamViewer?** The change from v11 to v15 has been terrible. I’m seeing more connection errors, and I feel lost with the new device group formats. I still prefer TV over Splashtop and AnyDesk, but using it can be a massive struggle at times, and it’s starting to put me off. **What problems is TeamViewer solving and how is that benefiting you?** Issues are resolved more quickly, as it eliminates the time needed to visit the customer site in person to troubleshoot and fix problems. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. We're pleased to hear that TeamViewer helps you easily connect multiple users to remote devices and enables faster issue resolution without the need for on-site visits. We also appreciate your candid feedback regarding the transition from version 11 to version 15, as well as the connection errors and changes to device groups. We understand how important a familiar and efficient workflow is when providing remote support. To help you get the most out of the current interface and features, we invite you to explore our user guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 2. Remote Help Is Useful, but Administration and Reliability Need Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about TeamViewer?** It provides Remote Help Service for our service Desk and Field Service **What do you dislike about TeamViewer?** It is difficult to administer and the perceived reliability is not top **What problems is TeamViewer solving and how is that benefiting you?** Service Desk and FieldService are able to check Support Requests in an easy way. **Official Response from Ying Qin:** > Hi There, Thank you for sharing your experience with TeamViewer. It's great to hear that the platform helps your Service Desk and Field Service teams provide support more easily and efficiently. We understand your concerns about administration and reliability, and we appreciate you bringing them to our attention. Your feedback is valuable as we continue working to improve both the usability and performance of our solutions. Best, Ying/TeamViewer ### 3. Well-known tool, but with usability and stability concerns **Rating:** 1.5/5.0 stars **Reviewed by:** イコカ . | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about TeamViewer?** TeamViewer is widely recognized and commonly used, which makes it easier to explain how to use it to others. Many users are already familiar with the software, reducing the need for training and support during setup. **What do you dislike about TeamViewer?** There are times when the connection is unstable or difficult to establish, which affects usability. Frequent UI changes also make the interface harder to navigate, especially for long-term users. Additionally, it's common to be logged out and asked to re-authenticate when trying to use it, which can be disruptive. Compared to alternative solutions, the cost is relatively high. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of providing remote access and support across geographical distances. It allows users to access and control devices from anywhere, eliminating the need for on-site visits and reducing response times and travel costs. This is especially helpful for IT support and help desk operations, as it enables technicians to view and troubleshoot user issues directly. TeamViewer is widely used in organizations with multiple locations or remote work environments, making it a valuable tool for efficient and timely support. **Official Response from Valeria Di Prisco:** > Hello TeamViewer User, We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 4. To expensive these days **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** That it sometimes works the way we want it to. **What do you dislike about TeamViewer?** How expensive it has gotten the last few years. **What problems is TeamViewer solving and how is that benefiting you?** remoting into an office PC from outside the office. **Official Response from Ying Qin:** > Hi There, Thank you for sharing your feedback with us. We are glad to hear that TeamViewer supports your remote access needs when connecting to an office PC from outside the office. We also understand your concern about pricing and appreciate you being open about it. Your feedback is valuable to us as we continue working to deliver reliable remote connectivity and a strong overall experience for our users. Best, Ying/TeamViewer ### 5. Versatile but expensive **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** April 15, 2026 **What do you like best about TeamViewer?** The versatility of controlling a computer remotely **What do you dislike about TeamViewer?** Bugs in the web interface such as status offline even though the remote PC is online. **What problems is TeamViewer solving and how is that benefiting you?** I use the software only to look at the remote desktop to be able to identify errors. **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your experience. It’s great to know TeamViewer helps you remotely view desktops and quickly identify errors. We appreciate you pointing out the issues you’re seeing with device status in the web interface. Feedback like this is valuable to us, and our support team at https://www.teamviewer.com/en/global/support/customer-support/ or the TeamViewer Community at https://community.teamviewer.com/ can help look into what may be causing this in your setup. Best, Ying/TeamViewer ### 6. Interface, license features and license costs, to complex to use. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** January 30, 2026 **What do you like best about TeamViewer?** At the moment, very little. Maybe speeds of the remote control. **What do you dislike about TeamViewer?** Agent management. UI Interface of application. Complex to use, and definitly with the new UI interface. Costs of license. **What problems is TeamViewer solving and how is that benefiting you?** remote control my customers. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for taking the time to share such honest feedback. We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 7. Difficulty receiving support and very long times **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about TeamViewer?** Maybe its interface, the rest in my case doesn't offer me anything compared to other products **What do you dislike about TeamViewer?** Technical support is very slow and the responses are useless, there are many connection failures, and it is very difficult to reach support. **What problems is TeamViewer solving and how is that benefiting you?** Frequent failed connections, often it does not connect automatically when starting the computer, which makes it necessary for someone to be at the computer to open it, and occasionally the connections are interrupted. **Official Response from Valeria Di Prisco:** > Good morning User, We are very sorry about your experience with TeamViewer. To be able to make a connection autonomously and avoid depending on the presence of personnel at the remote computer to authorize the connection, we would recommend installing a Host module on the remote side, which is designed for unattended or unsupervised connections. For details, please visit the following link: https://www.teamviewer.com/es/global/support/knowledge-base/teamviewer-remote/remote-control/provide-unattended-remote-support/ Also, regarding your comment about our technical support department, we will ensure that it reaches the appropriate team. Best regards, Valeria/TeamViewer ### 8. did not receive a phone call - as I had wished - no problem resolution after 2 months **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about TeamViewer?** the convenience, because I have been using it for about 20 years **What do you dislike about TeamViewer?** increasingly worse performance - and increasingly unreachable support **What problems is TeamViewer solving and how is that benefiting you?** Remote Control **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your efforts in reviewing TeamViewer and we are so sorry to hear that TeamViewer did not live up to expectations. You may contact TeamViewer Support Team - https://www.teamviewer.com/en/customer-support/ for direct discussion about your case. Or we also have the German TeamViewer Community at https://community.teamviewer.com/German available to help you! Wish you a great day and a better journey with TeamViewer! Best, Ying/TeamViewer ### 9. Getting support shouldn't be this difficult **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about TeamViewer?** Stable. Easy to use. A standard application. Not much different from other remote connection applications. **What do you dislike about TeamViewer?** The effort and duration to reach support. Difficulty in getting help by phone and connecting. Support's very late response. In fact, tickets have still not been responded to. 48 hours have passed. **What problems is TeamViewer solving and how is that benefiting you?** We use remote desktop to provide support while working remotely. **Official Response from Ying Qin:** > Hi There, Thank you for sharing the review about TeamViewer, and we are sorry to hear about the poor experience with our TeamViewer service. In order to turn things around and assist you further, can you kindly contact the TeamViewer Support Team at https://www.teamviewer.com/en/customer-support/? Additionally, we would like to invite you to TeamViewer Community https://community.teamviewer.com for any troubleshooting assistance and discussion. Hope to see you there and Have a great day! Best, Ying/TeamViewer ### 10. Clunky screenshare program **Rating:** 1.5/5.0 stars **Reviewed by:** Dustin T. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about TeamViewer?** It was nice to use at first. Pretty intuitive and works on a mac. Google Remote Desktop stopped working properly when I got an M1 Mac Mini, so I tried this. **What do you dislike about TeamViewer?** It continues to disconnect me after several minutes and says I my session has ended. **What problems is TeamViewer solving and how is that benefiting you?** Connecting to my desktop remotely to run tasks while I'm out of the house. ### 11. Underwhelmed **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about TeamViewer?** Screen sharing that usually works quite well. **What do you dislike about TeamViewer?** I dislike the outrageous pricing structure. **Recommendations to others considering TeamViewer:** If the price is acceptable for you, then this may be for you. **What problems is TeamViewer solving and how is that benefiting you?** I am no longer using TeamViewer due to the exorbitant pricing. ### 12. no longer worth **Rating:** 1.5/5.0 stars **Reviewed by:** Jeremi B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2020 **What do you like best about TeamViewer?** When it works it is great, but I do not know what a mess they do that is always incompatible with itself. Since you don't have the exact same version on the local and remote, there is no way. I have version 15.4 in one and 15.0 in another and "they are not compatilbes". What are they thinking about? If you want it to help a friend or help you, the only way is to uninstall it and reinstall the latest version both at the same time. And even then it may not be compatible with itself because the numbering of the latest versions that are for the app and the Chrome extension are not compatible **What do you dislike about TeamViewer?** Before it was great, now it says impossible to connect since my partner has a newer version, download the latest versions on my computers since they have Windows, opensuse, Ubuntu and from the Google store and neither is compatible with the other, download all desktop versions from their official site ... spoiled a super tool ... **What problems is TeamViewer solving and how is that benefiting you?** It had been very useful for controlling remote computers, but now it is almost impossible to use ### 13. Commercial use suspected warning has made personal use impossible **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2020 **What do you like best about TeamViewer?** It worked great before the warning. I was able to help my folks navigate computer issues from my home computer. **What do you dislike about TeamViewer?** Commercial use suspected warning made things impossible to remedy. You have to "apply" for reconsideration. No idea how they suspected anything commercial but it was 100% to help my folks. In the end - when COVID hit and I couldn't get past the ridiculous block - I switched to AnyDesk. Teamviewer is way too expensive for personal use and I just decided to find another solution. Very disappointing. **Recommendations to others considering TeamViewer:** Check out AnyDesk if you are concerned about commercial use detected BS **What problems is TeamViewer solving and how is that benefiting you?** It was great for remote login to help my folks. I live 300KM away. ### 14. A service that has many connection failures, but which, if corrected, could be very useful. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about TeamViewer?** With TeamViewer you can, by using a specific password and ID, enter any other device that has this program installed. With this tool you can open, edit, delete and download any program on this computer without any limitation. There is no risk that they will enter your computer without permission if you have downloaded this program since only the people to whom you give them your ID and password will enter. The service is very easy to handle and has an affordable price for everyone. **What do you dislike about TeamViewer?** The biggest problem with TeamViewer is that when you are in the middle of a session, the connection is often cut off at any time, without any warning and with a good internet connection. This makes it virtually impossible to use TeamViewer for professional purposes, as it causes many problems with customers. The magnitude of this problem is so high that, due to disconnections, a session that should take 5 minutes takes up to 20 minutes. This is why I am considering stopping using TeamViewer soon. **Recommendations to others considering TeamViewer:** Do not use TeamViewer for your company since the only thing you are going to get is a bad reputation with your customers. If you want to use it, it is only for your personal purposes. **What problems is TeamViewer solving and how is that benefiting you?** Despite its constant disconnections, TeamViewer has helped me solve everyday problems, such as opening files found on my home computer from my office computer. I do not usually use it for professional purposes because disconnections do not allow it. If this service solved this problem then it could be very useful. ### 15. What is this application? **Rating:** 2.0/5.0 stars **Reviewed by:** ANDREW S. | Customer Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2019 **What do you like best about TeamViewer?** Actually all users of this platform know that it is quite complete, and meets almost all the needs of the user, it is very competent at the time of file transfers although it is slow, for calls I do not really give much value, and with respect to the strong, the pillar of this software that would be the remote control, to be so acclaimed I really think that meets the needs of users in the short term and very basically, although in reality it is very stable and that would be the biggest point to please. **What do you dislike about TeamViewer?** I do not like the application at all, it is very cumbersome and difficult to use, it slows down the equipment and the remote control image freezes every time, regardless of whether the web connection of both is in perfect condition is very complicated and is very annoying, apart I consider that it is very overrated. It is not denied that it is an excellent application but not everything in life is perfect and you have to accept its faults. **Recommendations to others considering TeamViewer:** First, inform yourself if the platform meets your needs, otherwise it will be a disappointment. In our case, I really do not like the application because we do not adapt to it, nor does it apply to us. but maybe for another public company or person, be of great help and perfect functionality. **What problems is TeamViewer solving and how is that benefiting you?** The great dilemma with teamviewer solved for us is based on its main functionality regarding the remote storage that we can configure through it, it is easier to access the records with PC already linked than having to use external memories or move to the equipment, apart from being a good choice of bran. ### 16. TeamViewer is great, but personal usage is fraught **Rating:** 2.0/5.0 stars **Reviewed by:** Sean W. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2019 **What do you like best about TeamViewer?** Team Viewer is an excellent solution for remote desktop connectivity, **What do you dislike about TeamViewer?** If you are using the free "Personal Use" plan, there are some draconian tests in place to make sure you are not a corporate user trying to get the free license. I used it under the free personal license, but was flagged and restricted when I tried connecting to my home desktop computer from my phone while connected to my work Wi-Fi. because the Wi-Fi was identified as a company, my usage was flagged as "corporate use" and therefore a violation of the personal use conditions. That was very frustrating. **Recommendations to others considering TeamViewer:** If you are an individual user, be careful about where you use this software. You could accidentally be flagged as a "corporate user" and lose your free license. **What problems is TeamViewer solving and how is that benefiting you?** I've had to move away from TeamViewer as a result of inaccurately being flagged as a "Corporate User". ### 17. Over priced but effective for remote support **Rating:** 2.0/5.0 stars **Reviewed by:** Rich G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2019 **What do you like best about TeamViewer?** Allowing a remote customer to view a screen here or allowing us to link in for support **What do you dislike about TeamViewer?** It is a very pricey program and they are now changing to interface to make using it for free once in a while almost impossible **What problems is TeamViewer solving and how is that benefiting you?** None anymore ### 18. Managing Android devices is a bit of a nightmare **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2019 **What do you like best about TeamViewer?** When it works it works well. Full screen control of Android devices is sort of hard to do, but when I can actually get a connection through Teamviewer it works well. All the functionality that one would expect is there. Saves me time and hassle with typing in long keys or passwords, which I can just copy/paste from my desktop through Teamviewer. **What do you dislike about TeamViewer?** It seems anytime I need to connect to a client's Android tablet in the field using the Teamviewer Host app for Android it doesn't work. I have to get the end user to open the Teamviewer QuickSupport app and allow my connection. It's a bit of a pain and a little less professional than me just having access to our clients tablets when there's a support issue. It works only about 20% of the time where I have an issue and I can just remote into their tablet and fix it without any of the end user's input, which is the point of the Host app, but it just simply doesn't work. Very frustrating. I constantly tell myself that if my software worked as well as theirs does my company would be out of business fast. I also don't like the "forced" updates to new versions that seem to add no new features we actually use, but cost us money every year. It get's expensive for software that routinely frustrates me, but there isn't a whole lot of alternatives in the Android remote support realm. **Recommendations to others considering TeamViewer:** It's great if you don't rely on the Android apps **What problems is TeamViewer solving and how is that benefiting you?** Remote support of our products on Android and Windows ### 19. Teamviewer Remote Control **Rating:** 2.0/5.0 stars **Reviewed by:** Vimal G. | Senior Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2018 **What do you like best about TeamViewer?** Perfect product for remote control based solutions to the problems faced by many people. The conferencing and presentation feature is awesome because it only shares one screen at a time so it does not even invade our privacy that our other work would be visible by others. Also, we can enable or disable the mouse control of the parent machine easily using a small click **What do you dislike about TeamViewer?** Nothing as of now. I like the product simply **Recommendations to others considering TeamViewer:** this is a comment **What problems is TeamViewer solving and how is that benefiting you?** We solve customers or client's problem using Teamviewr whenever they face any technical issue. The best part of using Teamviewer is trust for business. As people donot want their data or any information to be leaked. Teamviewer uses encryption so that no one in the middle can even read the data! So it is highly secure for things like passwords too ### 20. Use for remote control when working from home **Rating:** 1.5/5.0 stars **Reviewed by:** Shannon C. | Research Assistant, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2019 **What do you like best about TeamViewer?** I can access my work desktop from anywhere as long as I have my laptop. **What do you dislike about TeamViewer?** The software seemed to slow my computer down. **Recommendations to others considering TeamViewer:** Give it a try but also look into other options **What problems is TeamViewer solving and how is that benefiting you?** Ability to work remotely from home ### 21. Great product of blatantly screws you out of time unless you continually pay outrageous fees **Rating:** 1.5/5.0 stars **Reviewed by:** Jeremy M. | IT Services / Owner, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2018 **What do you like best about TeamViewer?** Groups, workstation pane, general functionality **What do you dislike about TeamViewer?** Teamviewer is not subtle in finding ways to take more of your money. For hundreds of remote users to accidentally click on a flashing pop up to update their teamviewer, only to have the tech lose connectivity to that user is an outrageous waste of time and efficiency. When you purchase a version of teamviewer their sales will tell you it is a lifetime license but that means nothing with your remote users constantly updating their own versions by accident. This forces you to pay another 1,600 fee to upgrade or waste of ton of time to walk a user through uninstalling the new version and then reinstalling the old version. The user made a mistake? Get ready to spend half an hour wasting your time before you get to an emergency. When you have to do so for hundreds of users it gets insane. I would not recommend this product to anyone until this is fixed. **Recommendations to others considering TeamViewer:** Wait for them to fix this **What problems is TeamViewer solving and how is that benefiting you?** The efficiency it gives you, you only lose with problems that team viewer intentionally throw at you only to pay more when you supposedly have a "lifetime" license. In reality, Teamviewer costs 1,600 a year for a single tech using the product at one time. ### 22. Meh~ **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2018 **What do you like best about TeamViewer?** I like that it's easy to message individuals without leaving the office and to control my desk windows computer with my mac and transfer files between them without aa USB device. **What do you dislike about TeamViewer?** I hate the registration process, it's extremely annoying. When something breaks it has to be reinstalled. Features are sometimes device specific. **Recommendations to others considering TeamViewer:** Free trial then requires a business subscription. It's a wonderful secure service that connects departments together solving any problems with effective communication however the registration process is a little difficult and adding a new user can be very annoying. **What problems is TeamViewer solving and how is that benefiting you?** Communication is no longer an issue when departments use team viewer we're also able to communicate between departments and host video conferences! ### 23. Wouldnt be my first choice **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2017 **What do you like best about TeamViewer?** I like the fact of how simple it is to set up and for others to view. **What do you dislike about TeamViewer?** I dont like how expensive it is, you cant have more than 10 particepents unless you pay $20 monthly or more **What problems is TeamViewer solving and how is that benefiting you?** None ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A25%3A02+-0500&secure%5Bsession_id%5D=4fa6a6ae-e111-408d-bcd1-d353de2837e6&secure%5Btoken%5D=6765e441c317c716171dfb2d4054e5445f33d7558da92167de218994102b4339&format=llm_user) ## TeamViewer Integrations - [AcMP](https://www.g2.com/products/o-weel-software-acmp/reviews) - [Action1](https://www.g2.com/products/action1/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 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[Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring - Server Monitoring - Network Monitoring **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management - IT Asset Management - Activity Tracking **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management - Remote Access/Control **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,227 reviews)