--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4049 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4049 scale: '5' date_modified: '2026-07-22' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,049 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Timely Remote Support That Keeps Our Work Running Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Hisayoshi G. | Head of Aisa customer value organization, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about TeamViewer?** We work remotely, and our IT team is located overseas. So whenever I have any issues or challenges with PC/software settings, they support me remotely in a very timely manner, which helps my daily work run very smoothly. **What do you dislike about TeamViewer?** I don’t have much to say overall, but sometimes I can’t connect because of network issues. That said, I don’t think this is caused by Teamviewer. **What problems is TeamViewer solving and how is that benefiting you?** As I mentioned before, since I work fully remote, I have multiple things that need to be handled and I don’t have time for extra steps. TeamViewer provides very high value for me by allowing IT people to remotely control my PC, quickly investigate issues, and resolve them. **Official Response from Valeria Di Prisco:** > Hello Hisayoshi, Great review, thank you! It’s awesome to hear how much TeamViewer supports your remote workflow. One of TeamViewer's biggest strengths is exactly what you described: fast, secure, and reliable remote access that enables IT teams to troubleshoot and resolve issues in real time. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 2. Streamlined Global Support with TeamViewer **Rating:** 4.0/5.0 stars **Reviewed by:** Greg F. | Senior Network Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about TeamViewer?** I like TeamViewer for its ease of use and vast back end capabilities. It effectively connects users to us globally and provides the UNC bypass, which is a significant advantage for us. **What do you dislike about TeamViewer?** Auto updating doesn't seem to work, although it's been a while since we have tried. The initial setup is a bit complicated, which I expected with the way we use and deploy it. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer connects users globally and provides UNC bypass. I like its ease of use and vast back end capabilities. **Official Response from Ying Qin:** > Hello Greg, Thank you for taking the time to leave such a thoughtful review on G2. It’s great to hear that TeamViewer’s ease of use, backend flexibility, and global connectivity are working well for your team, and that the UNC bypass capability is a meaningful advantage in your setup. We also value your honest feedback about auto‑updates and the complexity of the initial setup. While more advanced deployments can require extra configuration, your comments help us better understand where we can simplify and improve the overall experience. We’ll be sure to pass this feedback along to the team. We appreciate you highlighting both what works well and where there’s room to improve. Thank you for using TeamViewer. Best, Ying/TeamViewer ### 3. Quick Remote Access Anywhere with a Lightweight Download **Rating:** 4.5/5.0 stars **Reviewed by:** imad M. | Technical Presales Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about TeamViewer?** Honestly, I love it. I can just download a small package and next thing I know I can access a machine in germany **What do you dislike about TeamViewer?** The fact that the premium version is somewhat expensive, if I like to use it personally I can not use it much **What problems is TeamViewer solving and how is that benefiting you?** The problem of quickly accessing machines and working on them with a fixed credential. What I specially like is the ID remains the same for a very long time unless refreshed on purpose **Official Response from Ying Qin:** > Hello Imad, TeamViewer is designed to provide fast, reliable access to devices anywhere through a lightweight download and a stable connection, and we’re glad to hear this has been working well for you. It’s especially great to know that the persistent device ID helps streamline your day‑to‑day remote access and keeps your workflow efficient. We also understand your concerns regarding the cost of the premium version for personal use. Your perspective is important to us, and feedback like this helps inform how we continue evolving our solutions to support different users and usage scenarios. We appreciate you taking the time to share your experience. Best, Ying/TeamViewer ### 4. Easy to Use and Simple to Connect to Peers’ Computers **Rating:** 5.0/5.0 stars **Reviewed by:** Elmer C. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** Easy to use and connect to peers computers **What do you dislike about TeamViewer?** Firts time after UI redesign was difficult to find my computers **What problems is TeamViewer solving and how is that benefiting you?** Remote work, pair programming **Official Response from Valeria Di Prisco:** > Hello Elmer, Thank you for your rating. It is great to hear that you find TeamViewer easy to use and that connecting to your peers’ computers works well for your remote work and pair programming. We understand that finding your computers after the UI redesign was more difficult at first. To help you navigate the updated interface more smoothly, we invite you to explore this guide with helpful tips: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope you´ll find this information useful. Best regards, Valeria/TeamViewer ### 5. Simple, Transparent, and Effective in Everyday Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** I really like the ease of use of TeamViewer. The transparent interface makes it easy to use. Additionally, the initial installation was very simple and everything is easy to understand. **What do you dislike about TeamViewer?** It would be sufficient if one only had to exchange a numerical code with each other. The additional password is sometimes difficult for the user to convey over the phone. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is the best option when no remote connection is possible. The handling is easy and the interface is transparent. The initial installation was very simple and easy to understand. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your thoughtful review! We're glad to hear that TeamViewer's ease of use, transparent interface, and simple installation process have made remote support convenient for you. It's especially rewarding to know TeamViewer is your go-to solution when other remote connection options aren't available. We also appreciate your suggestion about simplifying the connection process. Feedback from users like you helps us better understand where we can make the experience even smoother. Thank you for being part of the TeamViewer community! Best, Ying/TeamViewer ### 6. Easy to Use Remote Support That Keeps Our Team and Clients Connected **Rating:** 4.0/5.0 stars **Reviewed by:** jorge d. | Senior Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about TeamViewer?** Easy to use. allows my team to support our clients without having to visit them **What do you dislike about TeamViewer?** I want to say the complexity to link 2 orgs together, but they helped us navigate that challenge well **What problems is TeamViewer solving and how is that benefiting you?** remote support **Official Response from Ying Qin:** > Hello Jorge, Thank you for sharing your review on G2. We’re glad to hear that TeamViewer is easy to use and enables your team to support clients remotely without the need for onsite visits. We’re pleased to know our team was able to support you through that process, and your input helps us continue improving the overall experience. Thanks again for taking the time to share your insights. Best, Ying/TeamViewer ### 7. Best Remote Support Software **Rating:** 5.0/5.0 stars **Reviewed by:** Rajat A. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about TeamViewer?** Speed of Work on remote which we didnt get onto other softwares and support **What do you dislike about TeamViewer?** Paid Version earliers the licens is come with perpetul and now they taking same amount in yearly which is bad **What problems is TeamViewer solving and how is that benefiting you?** Less time and issue resolved fast so more productivity **Official Response from Ying Qin:** > Hi Rajat, Thanks for choosing TeamViewer and liking TeamViewer! We are so happy to hear from you that TeamViewer is a user-friendly remote access solution! We would like to invite you to join TeamViewer Community (https://community.teamviewer.com) if you have any troubleshooting questions. Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer ### 8. Easy Remote Access and Support for Everyone **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** how easy it makes remote access and support, even for non-technical users. **What do you dislike about TeamViewer?** Occasional connection drops or delays during long sessions. **What problems is TeamViewer solving and how is that benefiting you?** it solves the problem of remote access and IT support by allowing users to securely connect to devices from anywhere, making troubleshooting and collaboration much easier. It benefits me by saving time, reducing downtime, and enabling quick support without needing to be physically present. **Official Response from Ying Qin:** > Hi There, Thank you for sharing your experience with us! It’s great to hear that TeamViewer is helping simplify remote access and support, making collaboration easier while saving you time. That’s exactly the kind of impact we strive to provide. We also value your feedback about connection delays during longer sessions. We understand how important stability is, and we’re continuously working to enhance performance. We truly appreciate your insights and support! Best, Ying/TeamViewer ### 9. Fast performance and the ability to manage various devices, improvement needed in Korean translation **Rating:** 4.0/5.0 stars **Reviewed by:** ilsun k. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about TeamViewer?** I like TeamViewer's fast performance and familiar user interface. I think the management features for various devices work particularly well. The initial setup was also very easy. **What do you dislike about TeamViewer?** The display of Korean for the function is unnatural. Some Korean translations are awkward, like Google Translate. **What problems is TeamViewer solving and how is that benefiting you?** In the event of a malfunction, you can analyze and resolve the issue remotely. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback. We're pleased to hear that you enjoy TeamViewer's fast performance, intuitive interface, robust device management features, and easy setup process. We also appreciate your feedback on the Korean localization. Providing a natural and accurate user experience across all languages is important to us, and we'll share your comments with the responsible team for further review. It's great to know that TeamViewer helps you efficiently analyze and resolve issues remotely when they arise. Thank you for choosing TeamViewer and for helping us improve. All the best, Valeria/TeamViewer ### 10. Powerful Remote Support Tool, Lightweight and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Adam R. | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about TeamViewer?** I like that TeamViewer is a lightweight application. It's reasonably priced and provides all the features we need in an easy-to-use tool. It's great that it offers everything at the right price. **What do you dislike about TeamViewer?** I think the only thing that maybe sometimes could be a challenge is if users need support and they don't have the agent preinstalled. That's a manual process that we have to go through. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer supports our national workforce from anywhere globally, offering deep troubleshooting, file transfer, and quick user recovery. **Official Response from Valeria Di Prisco:** > Hello Adam, Thank you for sharing your feedback and for highlighting what you value most about TeamViewer. We’re glad to hear that the lightweight design, pricing, and feature set support your needs effectively, especially in enabling your workforce across locations. Regarding your comment about supporting users without a preinstalled TeamViewer app, and how it can sometimes feel like an extra step. We have a solution for these situations. You can use a session link to start a screen‑sharing session directly from the TeamViewer web interface. The end user clicks the link, and screen sharing starts in their browser, with no prior installation required. This can be especially helpful for quick, ad‑hoc support scenarios. For details on this feature, please visit the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support/?id=109725-create-and-join-a-remote-session-attended-access We hope this information will make your future connections easier. Thanks again for taking the time to share your experience with us. All the best, Valeria/TeamViewer ### 11. Brief review of the Team Viewer Software **Rating:** 4.0/5.0 stars **Reviewed by:** Hassan A. | Relationship Manager Corporate Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2025 **What do you like best about TeamViewer?** It is one of the leading remote access support software provides a variety of features. It is easy to install and set up. It has a user-friendly interface. One of the great features of the software is that it has the ability for cross-platform connectivity. With TeamViewer, you can connect from PC to MAC or from mobile to mobile. It provides great security features like end-to-end encryption, 2FA, and brute force protection. It makes it easy to transfer files between the devices. It also provides a built-in chat feature, which is also very good for communicating between the remote systems. **What do you dislike about TeamViewer?** The cost of the licensed version is on the higher side. It also faces some performance issues while using it with slower internet connections. One other disadvantage is of its high usage of CPU and RAM, which eventually slows down the system. **What problems is TeamViewer solving and how is that benefiting you?** It helps me to conenct with the remote servers/ system where I can log in and do my work remotely. **Official Response from Valeria Di Prisco:** > Hello Hassan, Thank you so much for your positive review. We´re happy to read how you enjoy the variety of features, including our security features such as end-to-end encryption, 2FA, and brute force protection. However, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 12. TeamViewer: Smooth, Fast Support Tool and One of the Quickest on the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Bihag D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** A very smooth, fast support tool, and one of the quickest on the market. **What do you dislike about TeamViewer?** Nothing bad in TeamViewer But feature increase, so that's why exe file is big **What problems is TeamViewer solving and how is that benefiting you?** As support our end customer it's very easy with TV **Official Response from Ying Qin:** > Hi Bihag, Thank you for your review. We’re glad to hear TeamViewer has been a smooth, fast, and reliable support tool for your work with end customers. We also appreciate your observation regarding the file size increasing as more features are added. As we continue to expand functionality, we aim to balance performance, usability, and feature depth to best support customer support teams. Best, Ying/TeamViewer ### 13. Effortless Setup, Lag-Free Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about TeamViewer?** I like using TeamViewer because it works without lag when sharing screens, which means there is no interruption. On a day-to-day basis, I find it very user-friendly compared to other software. Also, the initial setup is really easy, taking just two to three minutes, and it's beginner-friendly, so even if someone hasn't used software before, they can use it easily. **What do you dislike about TeamViewer?** There is nothing to dislike about. I am using everyday to connect with my friends. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to share screens with multiple team members simultaneously. It's lag-free and user-friendly, making daily use easy compared to other software. **Official Response from Ying Qin:** > Hi There, Thank you for your fantastic review! We’re delighted to hear that you’re enjoying the lag-free performance and smooth screen-sharing experience, reliable connectivity is exactly what we aim to deliver. It’s also great to know that the quick setup and user-friendly design make TeamViewer accessible, even for beginners. Making remote access simple and efficient for everyone is one of our core goals. We truly appreciate you taking the time to share your experience! Best, Ying/TeamViewer ### 14. 12 out of 10 points! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** July 01, 2026 **What do you like best about TeamViewer?** I am able to do my work at home and don't have to be in the office for hours. **What do you dislike about TeamViewer?** The fact that the license change was so bumpy slowed me down. **What problems is TeamViewer solving and how is that benefiting you?** I am more independent in my work and not tied to my workplace. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for sharing your feedback. It is great to hear that TeamViewer helps you work from home effectively and gives you more independence without being tied to a specific workplace. Supporting flexible work is one of the key benefits we aim to provide. We understand that the license change process felt bumpy and caused delays in your work. If you would like guidance on managing license related changes, we recommend reviewing our knowledge base, which contains helpful information on licensing and account management: https://www.teamviewer.com/en/global/support/knowledge-base/ Best regards, Valeria/TeamViewer ### 15. TeamViewer user review **Rating:** 2.5/5.0 stars **Reviewed by:** Bill S. | Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about TeamViewer?** I like the file transfer features, and the ability to manage our client's asset management more seamlessly. **What do you dislike about TeamViewer?** Patch management is clunky, and the copy/paste feature still does not work properly, at least in our case. **What problems is TeamViewer solving and how is that benefiting you?** Giving us remote access to our client machines and make changes, remediate issues, and install stuff **Official Response from Ying Qin:** > Hello Bill, Thank you for sharing the feedback on using TeamViewer! We are sorry to hear about the poor experience with TeamViewer. kindly check one of the settings on TeamViewer for Copy and Paste please: TeamViewer -> Extras -> Options -> Advanced -> Advanced settings for connections to other computers -> Clipboard synchronization, and tick for activation and untick this option for deactivating the function. At the same time, we would like to invite you to join TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Ying/TeamViewer ### 16. An excellent solution for remote management of endpoints on any connection anywhere in the world. **Rating:** 4.5/5.0 stars **Reviewed by:** Matt H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about TeamViewer?** Ease of access and stability of connection. It also allows two audio communication over the connection session. TeamViewer has some excellent customisable deployment methods in MSI format, we can be deployed en masse to your fleet, linking them to your corporate account for ease of management. **What do you dislike about TeamViewer?** Has a few quirks, especially as it related to assigning unattended access, but this does work providing you are logged onto the target computer as a local administrator. **What problems is TeamViewer solving and how is that benefiting you?** Remote support and management of devices. If you are needing to support a user on their computer, TeamViewer will give you a fast and reliable method to shadow their session and support them with configuration and other endpoint issues. It doesn't work for sessions, where the end user is using Microsoft Remote Desktop protocol, for TeamViewer to work, they need to be locally connected to the device. Also doesn't work for Apple mobile devices from what I understand. **Official Response from Valeria Di Prisco:** > Hello Matt, Thank you for your rating and for sharing your experience with our remote control solution. Since you mentioned you found some quirks regarding the unattended access, we take the opportunity to invite you to click on the following link, where you will find a user's guide with very interesting information: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this documentation will help you in future connections. Have a nice day! Valeria/TeamViewer ### 17. Very User-Friendly and Easy Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit T. | Project manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TeamViewer?** Its very user friendly and very easy for remote access **What do you dislike about TeamViewer?** For Enterprise version its process are very complicated it should be standardized **What problems is TeamViewer solving and how is that benefiting you?** its very useful for remote access over the ZPA on Zscaler **Official Response from Ying Qin:** > Hi Sumit, Thank you for your review. We’re glad to hear that TeamViewer has been easy to use and effective for remote access, especially in your ZPA and Zscaler environment. We also appreciate your feedback on the Enterprise processes. We understand that complexity can be challenging, and your input around standardization has been shared with our team as we continue working on improving the enterprise experience. Best, Ying/TeamViewer ### 18. Accessing my main workstation remotely changed how I work **Rating:** 4.0/5.0 stars **Reviewed by:** Jerome W. | Solution Architect, Civic & Social Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about TeamViewer?** I really like TeamViewer as it enables me to use the power of my studio workstation when I am not present in the office. It implies that I can directly edit gigantic design files on my primary computer on a light laptop in a program such as After Effects. The simple ability to move certain project resources in and out of my desktop and the computer of a client also avoids the versioning headaches that are unnecessary. It is also incredibly directive to show a new freelance editor his/her specific software setup. **What do you dislike about TeamViewer?** Locating some of the remote session controls, such as scaling options, is at times a treasure hunt in the interface. I also had some stable connections that went dead in the middle and this is frustrating when having a design review, which is focused. An issue that has been a persistent microaggression has been getting the exact pressure settings of my tablet to work with the remote connection. **What problems is TeamViewer solving and how is that benefiting you?** Before using TeamViewer, to transmit large and complex design project files to distant clients, it was common to upload giant archives with cloud services and this was always slow and versioning a nightmare. It also occurred to me that I would need to thoroughly synchronize certain fonts and software versions to my laptop in case of working at home. My work space anywhere now is pretty much my studio computer on steroids. This will imply that clients can physically track my lead on their screen, or I can directly enter the special project folder arrangement of the client. It has streamlined our group work procedure to a lot more fluid and less technical meltdown. **Official Response from Valeria Di Prisco:** > Hello Jerome, Thank you so much for sharing your detailed experience with us. However, we are sorry to hear that you had difficulty finding features in our new interface. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Likewise, when experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. Also, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. All the best! Valeria/TeamViewer ### 19. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Kriti M. | analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TeamViewer?** Easy to use and user friendly interface. **What do you dislike about TeamViewer?** Sometimes get stuck and it needs to be fixed **What problems is TeamViewer solving and how is that benefiting you?** Remote assistance is easy **Official Response from Ying Qin:** > Hi Kriti, Thanks for your feedback! We’re happy to hear that remote assistance is easy and straightforward for you. Sorry to hear about the occasional hiccups, If you’d like to share more details in the TeamViewer Community at https://community.teamviewer.com/, we’d be happy to look into this and help where we can. Best, Ying/TeamViewer ### 20. support on line **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** July 03, 2026 **What do you like best about TeamViewer?** help my customers from outside their location **What do you dislike about TeamViewer?** since i never am at one place not able to use my own account on any computer location outside my office **What problems is TeamViewer solving and how is that benefiting you?** when customer has problem to log in **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for sharing your feedback and for choosing TeamViewer to support your customers remotely. We're glad to hear that TeamViewer helps you assist customers without being on-site, especially when they encounter login issues. Enabling fast and efficient remote support is one of the key benefits we aim to provide. We also appreciate your feedback regarding account access when working from different locations. We understand that flexibility is important for professionals who are frequently on the move. TeamViewer includes security measures to help protect accounts and devices, but we recognize that these can sometimes impact convenience. Feedback like yours is valuable as we continue working to balance security and usability. Thank you again for your review and for being a TeamViewer user. All the best, Valeria/TeamViewer ### 21. Top-Tier Performance for Cross-Platform Remote Connections **Rating:** 4.5/5.0 stars **Reviewed by:** Sami K. | Tietohallintopäällikkö / IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about TeamViewer?** The consistent performance and stable connections, even on lower-bandwidth networks. The intuitive interface ensures a smooth user experience for both the administrator and the end-user. **What do you dislike about TeamViewer?** The pricing structure can be somewhat steep for smaller businesses or independent professionals, although the extensive feature set and reliability generally justify the investment. **What problems is TeamViewer solving and how is that benefiting you?** It solves the logistical challenges of providing technical assistance across different locations. The primary benefit is the rapid resolution of issues, saving valuable time and keeping operations running smoothly. **Official Response from Valeria Di Prisco:** > Hello Sami, Thank you for your thoughtful review! We’re glad to hear that TeamViewer’s stable performance, even on lower-bandwidth networks, and our intuitive interface are supporting both admins and end users. It’s also great to know that remote assistance is helping you resolve issues quickly and keep operations running smoothly. We also appreciate your honest feedback on pricing, as it helps us continue refining our offerings to better support businesses of all sizes. Wishing you a nice day! Best, Valeria/TeamViewer ### 22. Quick Remote Support, Slow File Transfers **Rating:** 4.0/5.0 stars **Reviewed by:** Emma J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about TeamViewer?** I mainly use TeamViewer for secure and quick support sessions, and it really helps with remote troubleshooting without having to be on site. I like the remote sessions a lot, and there are many things about them that work well for me. Additionally, the initial setup of TeamViewer was easy. **What do you dislike about TeamViewer?** I find the file transfer speed a bit slow when dealing with larger files. They can take longer than expected. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for secure and quick support sessions, solving remote troubleshooting without being onsite. **Official Response from Ying Qin:** > Hi Emma, Thank you for sharing your experience with TeamViewer. We’re glad to hear that the remote support sessions are secure, quick, and helpful for troubleshooting without being on-site, and that the initial setup was easy for you. We also appreciate your feedback about file transfer speeds when handling larger files. Your input helps us better understand where improvements can make a difference. Thanks for taking the time to share both what’s working well and where we can improve. Best, Ying/TeamViewer ### 23. Stable Remote Access with Reliable Unattended Access and File Transfer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about TeamViewer?** Most important for me was stable remote access. Also unattended access and file transfer worked reliably. These were the main features I was using **What do you dislike about TeamViewer?** Though I am using it rarely, but commercials were to aggressive on personal and internal use. This leads to possible alternatives seeing the pricing. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helped me to reduce onsite visits by providing instant remote support and file access. Also it cut downtime and on travel costs. **Official Response from Ying Qin:** > Thank you for sharing your review on G2. We’re pleased to hear that TeamViewer provides the stable remote access, unattended connectivity, and reliable file transfer you rely on, and that it has helped reduce onsite visits, downtime, and travel costs. We understand how important it is for these aspects to feel appropriate and not disruptive, and your input is valuable as we continue evaluating how we present our offerings. Thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 24. Teamviewer Makes Remote Access Easy, Reliable, and Secure **Rating:** 5.0/5.0 stars **Reviewed by:** Komal C. | Senior Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** I like Teamviewer best because it’s easy to use and provides reliable remote access. It lets me connect to devices with minimal setup, which makes the whole process more efficient. The interface is user-friendly, and the connections feel secure. **What do you dislike about TeamViewer?** Limited free version, occasional lag and expensive licensing. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy to access devices remotely and troubleshoot issues, which saves time and helps my work stay more flexible and efficient. **Official Response from Ying Qin:** > Hi Komal, Thanks for sharing your experience. It’s great to know that TeamViewer helps you work more flexibly through reliable and secure remote access. We appreciate your feedback on pricing, performance, and the limitations of the free version, and we’ll make sure it’s shared with our team. Best, Ying/TeamViewer ### 25. Strong Security, Easy Remote Control, and Feature-Rich **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal p. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TeamViewer?** It provides strong security, and it’s easy to connect to any machine and control it. It also includes a lot of features, which are very useful. **What do you dislike about TeamViewer?** The subscription is too expensive. While I’m using the free version, it keeps showing prompts to buy a subscription in order to access extra features. **What problems is TeamViewer solving and how is that benefiting you?** Honestly, I don’t like the UI. You can do better—please improve it and make the interface more user-friendly. **Official Response from Ying Qin:** > Hello Vishal, Thanks for taking the time to leave a review. It’s great to know that TeamViewer’s security, remote control experience, and wide range of features stand out for you. We acknowledge your concerns around pricing and upgrade prompts, as well as your feedback on the user interface. We understand how these factors can affect the overall experience, and your comments are helpful as we continue working to improve clarity, usability, and accessibility across the platform. Best, Ying/TeamViewer ### 26. Super Easy UI and Dashboard That Streamlines Deployments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about TeamViewer?** Super easy to use and it has a nice dashboard + UI/EX. It is nice to push scripts and automations with it which helps us save lots of time/cost for deployment **What do you dislike about TeamViewer?** The price is a concern. Also, I sometimes get blocked by UAC on our store PCs, which prevents me from completing automations/scripts or other admin activities. **What problems is TeamViewer solving and how is that benefiting you?** Remote desktop management that makes it easy to push scripts and automations for mass deployment. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear that TeamViewer’s ease of use, dashboard, and automation features are helping streamline your deployments. We also appreciate your comments on pricing Regarding the UAC comment, please visit the following Community thread for more information: https://community.teamviewer.com/English/discussion/130714/connect-via-windows-authentication-using-the-webversion?tab=accepted#latest Finally, we invite you to join the TeamViewer Community at https://community.teamviewer.com, where you can share details about your needs and useful information, and connect with our experts and other users. Hope to see you there! Best, Valeria/TeamViewer ### 27. Robust tool, but the price of the licenses has become difficult to justify **Rating:** 2.5/5.0 stars **Reviewed by:** Francisco C. | Dirección Técnica e Innovación - Fundador y copropietario, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about TeamViewer?** It is a recognized tool for remote control of equipment, stable and robust. **What do you dislike about TeamViewer?** Perhaps the price. Sponsorships for major Premier League clubs are expensive, and a few years ago the price increase in Temaviewer licenses was very high... If it weren't for this, we would still be using it. **What problems is TeamViewer solving and how is that benefiting you?** My company is dedicated to IT Support, so without an easy-to-use and robust remote connection tool, we couldn't work. **Official Response from Ying Qin:** > Hello Francisco, Thank you for your honest and thoughtful review on G2. It’s great to know that TeamViewer’s stability and robustness have made it an essential tool for your IT support work. Reliable remote access is critical, and we’re glad we can support that. We also understand your concerns around licensing costs. Pricing is an important and sensitive topic, and feedback like yours is valuable in helping us assess how our offerings align with customer expectations. We truly appreciate you highlighting both the strengths and the challenges from your perspective. Thank you for sharing your experience with us. Best, Ying/TeamViewer ### 28. Simple, reliable but expensive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** ++ simple configuration ++ usage easy to learn **What do you dislike about TeamViewer?** ++ Prices, over the course of the year the product became more expensive. There are indeed more options, but if you don't want them, you still have to pay the increased price. **What problems is TeamViewer solving and how is that benefiting you?** ++ Access to customer devices ++ less on-site service required, cost savings for customers **Official Response from Ying Qin:** > Hi there, Thank you for your feedback. We are glad to hear that TeamViewer is simple to set up and easy to use, and that it helps you access customer devices efficiently. We understand your concerns about pricing and appreciate you sharing this perspective. Best, Ying/TeamViewer ### 29. EXCELLENT TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** June 20, 2026 **What do you like best about TeamViewer?** The ease of being able to control a device remotely **What do you dislike about TeamViewer?** its interface is not so easy to use and understand **What problems is TeamViewer solving and how is that benefiting you?** access to remote devices or those without immediate access, which is beneficial for being able to access the device at any time **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that TeamViewer helps you easily control devices remotely and access them whenever needed. That flexibility is a key advantage. We understand your point about the interface not being as easy to use or understand as expected. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer ### 30. Has been working perfectly since 2006, even old systems can still be accessed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** July 09, 2026 **What do you like best about TeamViewer?** Downward Compatibility The "old" menu windows **What do you dislike about TeamViewer?** The price for the Tensor license The effort to change the interface - don't do that. **What problems is TeamViewer solving and how is that benefiting you?** Machine downtime at customer, adjustments **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback and for being with TeamViewer for so many years. We are pleased to hear that features such as downward compatibility and the familiar menu layout allow you to continue working effectively even on older systems. We also value your candid comments about the Tensor license pricing and the interface changes. We understand that adapting to a new layout can require additional effort. If you would like a quick overview of the current interface, this resource may be useful: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ It is great to know that TeamViewer supports you in minimising machine downtime and making adjustments for your customers. Best, Ying/TeamViewer ### 31. good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering **Reviewed Date:** July 21, 2026 **What do you like best about TeamViewer?** That one does not have to leave the house, speed of assistance **What do you dislike about TeamViewer?** Unfavorable applications can be left out. **What problems is TeamViewer solving and how is that benefiting you?** Move forward when foreign programs cause problems ### 32. Makes Client Support Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about TeamViewer?** Allows me to provide support easily to my clients **What do you dislike about TeamViewer?** Obviously the cost but nothing good is free! **What problems is TeamViewer solving and how is that benefiting you?** Remote support for clients at the other side of the country **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. We're glad to hear that TeamViewer helps you provide remote support to clients across the country quickly and easily. We also appreciate your honest feedback regarding pricing. We're committed to delivering reliable, secure, and feature-rich remote support solutions that help businesses stay connected and productive. Thank you for choosing TeamViewer and for sharing your experience. Best regards, Valeria/TeamViewer ### 33. Great support and an intuitive interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** I like the support and the interface. Additionally, the Entra connection is helpful. **What do you dislike about TeamViewer?** The price is very high. !Here I write more characters! **What problems is TeamViewer solving and how is that benefiting you?** User support when SCCM fails. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your feedback! We're happy to hear that you're enjoying TeamViewer's intuitive interface, support, and Entra integration. It's great to know that TeamViewer helps you effectively support users when needed. We also appreciate your candid feedback on pricing and will take it into consideration. Best, Ying/TeamViewer ### 34. I am fully satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering **Reviewed Date:** July 10, 2026 **What do you like best about TeamViewer?** Being connected to partners and office colleagues **What do you dislike about TeamViewer?** Nothing I can notice about this item, I am satisfied with Your product **What problems is TeamViewer solving and how is that benefiting you?** Being in connection with colleagues **Official Response from Ying Qin:** > Hi there, Thank you for your kind review. It is great to hear that TeamViewer makes it easy for you to stay in touch with your office colleagues and partners and keeps your work connections running smoothly. We are delighted that you are fully satisfied and have not encountered any issues. Thanks again for your support, and we hope TeamViewer continues to serve you well. Best, Ying/TeamViewer ### 35. Allows me to connect to remote computers and do what I need to do without hassle. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** June 15, 2026 **What do you like best about TeamViewer?** The GUI interface and different options to setup on various platforms. **What do you dislike about TeamViewer?** The computer name and step to name the computer with the particular TeamViewer installation label, does not always reflect the changes in the management GUI. So I always end up having to lookup or refer to each connection by its original Window's generated system name. **What problems is TeamViewer solving and how is that benefiting you?** Allowing me to connect to remote full windows installations, Single Board Computers, and servers from my main devices. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your detailed feedback. We’re glad to hear TeamViewer helps you connect seamlessly across a wide range of devices and platforms. It’s great to know the interface and setup flexibility are working well for you. We also appreciate you highlight the issue with device naming not always syncing correctly in the Management Console. We understand how important clear and consistent device identification is, especially when managing multiple endpoints, and how this can impact efficiency. Your feedback is valuable, and we’ve shared it with our team. In the meantime, if you’d like to exchange best practices or stay updated on improvements, we invite you to join our Community at https://community.teamviewer.com. Thanks again for your insights! Best, Ying/TeamViewer ### 36. very good product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** July 15, 2026 **What do you like best about TeamViewer?** ease of use on multiple devices **What do you dislike about TeamViewer?** the new interface, it got a bit complicated for me **What problems is TeamViewer solving and how is that benefiting you?** connection to provide support to end users **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your feedback. We're pleased to hear that TeamViewer's ease of use across multiple devices helps you provide support to your end users efficiently. We also appreciate your comments about the new interface. We understand that changes can sometimes make familiar workflows feel more complex. To help you get the most out of the current experience, we recommend reviewing our guide to TeamViewer Remote: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you for choosing TeamViewer to support your remote assistance needs. Best, Ying/TeamViewer ### 37. Secure Remote Access with Built-In Chat and File Drop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about TeamViewer?** It provides a secure connection to users over any network without needing to use a VPN of any kind. It also includes a chat feature and a file-drop function, which makes it easy to interact with the user. **What do you dislike about TeamViewer?** There’s a lack of access to user folders and files. It would be much easier to manage and support corporate computers if I could do the necessary work without having to interact with the end user or interrupt their normal work routine. **What problems is TeamViewer solving and how is that benefiting you?** It helps provide proper IT support for end users. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thanks so much for sharing your experience with TeamViewer! We’re really glad to hear that the secure, VPN‑free connectivity, along with features like chat and file drop, are helping you support your end users more efficiently. Regarding your comment about managing and supporting corporate computers without interacting with the end user, we may have a solution for you. Please get in touch with one of our experts from our sales team at https://www.teamviewer.com/en/global/contact-sales/. We hope you find the ideal solution for your needs. All the best, Valeria/TeamViewer ### 38. TeamViewer simplified our global support **Rating:** 4.5/5.0 stars **Reviewed by:** Joan R. | Remote Real Estate IT Technician, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about TeamViewer?** I am also very grateful to the fact that TeamViewer enables us to easily connect to the machines of the client and receive instant feedback and transfer files without having to make them technically inclined. It is also incredibly handy in troubleshooting rendering problems with our render farm nodes in a hurry using my workstation and, consequently, saving us a lot of time. The convenience of being able to connect without being encumbered with sophisticated VPN configurations is a great advantage to our dynamic working process. **What do you dislike about TeamViewer?** It is at times like walking through a maze to find the precise environment where one would want to unattended access. It is also mostly stable, although there were some lags spikes when transferring large files that can be somewhat annoying when you have a deadline to meet. It is also a little restrictive to the licensing as a growing team requires simultaneous connections. **What problems is TeamViewer solving and how is that benefiting you?** We may be required to make some slight modifications or discuss design decisions on their computers or make a fast visit to the machine of a client project. Before we started using TeamViewer, this was either arranging long face to face meetings or resorting to a confusing screen sharing software. We can now solve problems and work together, and turn projects around in a drastically faster manner and enhance client satisfaction. **Official Response from Valeria Di Prisco:** > Hello Joan, Thank you for your rating and for taking the time to share your experience with us! We deeply appreciate your words. It’s great to see how technology can simplify processes and save valuable time. Regarding your comment about the lag when transferring large files, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best, Valeria/TeamViewer ### 39. Remote help **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion **Reviewed Date:** May 08, 2026 **What do you like best about TeamViewer?** The ability to automate processes and connect remotely regardless of the distance. **What do you dislike about TeamViewer?** That there are times it does not detect the devices. **What problems is TeamViewer solving and how is that benefiting you?** Being able to transfer files more efficiently or being able to show a process remotely by accessing the screen of the person who needs help is what benefits a lot. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. It is great to hear that TeamViewer helps you automate processes, connect remotely regardless of distance, transfer files efficiently, and support others through screen sharing. These are important advantages for remote collaboration. Regarding your comment about that, there are times when TeamViewer doesn't detect the devices. We invite you to share more details in the TeamViewer Community, where our experts and other users can help review your setup and provide guidance: https://community.teamviewer.com Best regards, Valeria/TeamViewer ### 40. The product is flawless for remote support. We have been using it for almost 15 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** May 10, 2026 **What do you like best about TeamViewer?** Always works. Never let's us down when time is of essence and clients need quick support. **What do you dislike about TeamViewer?** Nothing to dislike yet, but short videos (under 3 minutes) to cover new features (how to use them, not advertise them) would be great. **What problems is TeamViewer solving and how is that benefiting you?** Currently, remote support is our main use. We also transfer files occasionally. **Official Response from Ying Qin:** > Hi there, Thanks for your review and for using TeamViewer for almost 15 years. We are glad to hear it consistently supports your remote support and file transfer needs when time matters most. Your idea about short, non-promotional videos explaining new features is valuable feedback and helps us understand how learning formats could be improved. We appreciate you taking the time to share this with us. Best, Ying/TeamViewer ### 41. Easy to Use with Solid Management Tools and Reliable Policy Enforcement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about TeamViewer?** It’s easy to use, offers solid management tools with reliable policy enforcement, and supports a wide range of compatibility. **What do you dislike about TeamViewer?** I don’t see a way to override all device names so they match their actual hostnames, especially after someone has manually edited the names of certain devices. **What problems is TeamViewer solving and how is that benefiting you?** This is an excellent remote support tool for our users, and it’s especially useful when we need secure, unattended access. **Official Response from Ying Qin:** > Thank you for sharing your review on G2. We’re glad to hear that TeamViewer’s ease of use, reliable policy enforcement, and broad compatibility are working well for your environment, and that it supports secure, unattended access for your users. We also understand your concern about keeping device names aligned with hostnames after manual changes. Feedback like this helps us better understand real‑world management needs, and we appreciate you calling it out. We’ll be sure to pass this along to the team. Thank you again for taking the time to share your experience. Best, Ying/TeamViewer ### 42. Intuitive UI and Useful AI Features That Keep Our Team Connected **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2026 **What do you like best about TeamViewer?** I really like that I can assist my employees even when we are not in the same office. The UI is very intuitive and the new AI features lare very useful. The setup is very easy with just ID and password to start off with. Very useful for small teams like ours **What do you dislike about TeamViewer?** The pricing is quite steep for a small businesses. The features are useful but having variable pricing for very semi-regular use is a bit much **What problems is TeamViewer solving and how is that benefiting you?** It solves the problem of helping my team members in other cities, sometimes with IT issues, sometimes with using other software etc. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your thoughtful review on G2. It’s great to know that TeamViewer enables you to support your team in different cities, and that the intuitive interface, AI‑powered features, and simple ID‑based setup work well for your day‑to‑day needs. We also recognise your concerns around pricing for small teams with less frequent usage. Feedback like this is invaluable as we continue to evolve our offerings and ensure they meet the needs of businesses of all sizes. We appreciate you taking the time to share your experience. Best, Ying/TeamViewer ### 43. Fast Remote Access Support **Rating:** 4.5/5.0 stars **Reviewed by:** Girish J. | Working Student in SKF Production Systems, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about TeamViewer?** It provides smooth support for remote access **What do you dislike about TeamViewer?** During the remote access, the screen lags sometimes. **What problems is TeamViewer solving and how is that benefiting you?** To provide instant IT support **Official Response from Ying Qin:** > Hello Girish, Thanks for sharing your experience! It’s great to hear TeamViewer supports quick and effective remote IT assistance. We understand your feedback on screen lag during sessions and appreciate you pointing this out. Best, Ying/TeamViewer ### 44. quality speed availability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** July 14, 2026 **What do you like best about TeamViewer?** reliability quality speed and accuracy **What do you dislike about TeamViewer?** I have no problem and I am very satisfied. **What problems is TeamViewer solving and how is that benefiting you?** connection between clients and problem resolution **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for your review. We're delighted to hear that TeamViewer's reliability, quality, speed, and accuracy are meeting your expectations. It's especially great to know that TeamViewer helps you connect with clients efficiently and resolve issues quickly. We truly appreciate your positive feedback and your satisfaction with the product. All the best, Valeria/TeamViewer ### 45. Screen Sharing Makes Collaboration Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Pavan K. | Senior Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about TeamViewer?** Feature like screen sharing with colleagues **What do you dislike about TeamViewer?** issues like erroneous detection very often makes little discomfort **What problems is TeamViewer solving and how is that benefiting you?** remote connectivity and it support efficiency are good enough to say in 2 words about teamviewer benefit **Official Response from Valeria Di Prisco:** > Hello Pavan, Thank you so much for taking the time to leave your review! We’re delighted to know that screen sharing enhances teamwork for you and that TeamViewer continues to improve your remote access and IT support processes. We apologize for the inconvenience caused by the erroneous detection. If this is related to a false commercial‑use warning, we’re sorry for the disruption. You can learn more about what qualifies as commercial use here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ If you believe you were flagged incorrectly, you can request a quick reset of your TeamViewer IDs here: https://www.teamviewer.com/reset Note: Please ensure you include all relevant IDs (both local and remote) in the form. Thank you again for your feedback, and we’re sorry for any inconvenience this may have caused. Best, Valeria/TeamViewer ### 46. TeamViewer: Remote Helper for Technical Support **Rating:** 4.0/5.0 stars **Reviewed by:** Suresh K. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2026 **What do you like best about TeamViewer?** One of the best softwares for screen sharing. It was once the only solution available which was used widely then and even in present I like it very much **What do you dislike about TeamViewer?** Free version does not give even some basic features which are available for free on alternate sofwares. **What problems is TeamViewer solving and how is that benefiting you?** The best use case of team viewer is always the screen sharing, files support and remote services for hardwares. It saves time, money and efforts and solves the problem online. **Official Response from Ying Qin:** > Hello Suresh, Thank you for sharing your thoughts about TeamViewer. We’re glad to hear that you’ve enjoyed its screen‑sharing capabilities over the years and that it continues to be a reliable tool for remote support, file transfer, and hardware assistance. It’s great to know it helps you save time, effort, and travel. We appreciate your feedback regarding the limitations of the free version. Input like yours helps us understand where expectations differ and where we can continue improving the experience for all users. If you ever need tips or guidance on maximising the features available to you, our Support Community at https://community.teamviewer.com/ is always ready to help. Thank you again for taking the time to share your experience. Best, Ying/TeamViewer ### 47. Very easy to use and very effective. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** June 23, 2026 **What do you like best about TeamViewer?** The connection speed and what I can manage. **What do you dislike about TeamViewer?** The new interface is sometimes confusing, but it's a matter of getting used to it. **What problems is TeamViewer solving and how is that benefiting you?** Daily IT problems of companies. **Official Response from Ying Qin:** > Hi There, Thank you for your feedback. We are glad to hear that TeamViewer delivers fast connections and helps you handle daily IT challenges effectively. We understand that the new interface can take some time to get used to, and we appreciate you sharing this. Best, Ying/TeamViewer ### 48. Expensive with Unused Features, Switched to Cost-Effective Alternative **Rating:** 1.0/5.0 stars **Reviewed by:** Franz H. | Owner - IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about TeamViewer?** TeamViewer got the job done as a tool. I use it for remote access to customers, which is vital since it allows our technicians to work from home instead of driving to various customer locations across the country. **What do you dislike about TeamViewer?** The extra charges for features I don't need were frustrating. Their license model changed, and they increased the price every year without adding anything new to the features that matter to me. It just got more expensive over the years. Glad I was able to replace it. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access so our technicians can work from home, avoiding the need to drive to customers all over the country. **Official Response from Valeria Di Prisco:** > Hello Franz, Thank you so much for sharing your experience. We’re truly pleased to know that TeamViewer enabled your technicians to work efficiently from home, minimizing long trips and supporting fast, reliable service for your customers through quick remote troubleshooting, reduced travel time, strong security standards, and consistent connectivity. We’re also truly sorry to hear about your frustration with the licensing model and pricing changes. Your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 49. Smooth Remote Desktop Connectivity for Reliable Troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** Navneeraj M. | Senior Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** It offers remote desktop connectivity, without too much lag. I can still troubleshoot issues remotely when I need to. **What do you dislike about TeamViewer?** Occasional unavailability and licensing costs. **What problems is TeamViewer solving and how is that benefiting you?** It helps our team troubleshoot remote desktop issues more easily. Being able to chat during the session also improves communication and makes it simpler to resolve issues as they come up. **Official Response from Valeria Di Prisco:** > Hello Navneeraj, Thank you for your positive review! We’re glad to hear that TeamViewer’s low‑lag remote desktop and in‑session chat help your team troubleshoot issues quickly and collaborate effectively. We also appreciate your honesty about availability and licensing. Your input helps us continue improving. Thanks for taking the time to share your experience! All the best, Valeria/TeamViewer ### 50. Easy Remote Troubleshooting, But Licensing Feels Too Expensive **Rating:** 3.0/5.0 stars **Reviewed by:** Pablo M. | administrador de sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** It’s easy to connect to other PCs to troubleshoot issues or install software. Even file transfers for large files work fine. **What do you dislike about TeamViewer?** License prices are too high. For a single-user or business license, it doesn’t become profitable. **What problems is TeamViewer solving and how is that benefiting you?** A quick option for connecting to other computers. **Official Response from Valeria Di Prisco:** > Hello Pablo, Thank you for your feedback. We really appreciate you taking the time to share your experience on G2! It’s great to hear that you’re finding TeamViewer easy to use for connecting to other PCs, whether it’s for troubleshooting, installing software, or transferring large files. Reliability and simplicity are key, so it’s encouraging to know those features are working well for you and helping you stay efficient. We also understand your concerns around licensing costs. Pricing is an important factor, especially for individual users or smaller teams, and we’re continuously working to ensure that our plans deliver strong value across different use cases. Your feedback is valuable and helps us improve how we tailor our offerings moving forward. All the best, Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+15%3A18%3A35+-0500&secure%5Bsession_id%5D=ad0f3334-a0a3-4987-af12-3e9279c2c7a2&secure%5Btoken%5D=ddee0f94d29bd575bea6bf3014a543bf36f4eb7d2b89bcc9bbbc6e44ce9540f9&format=llm_user) ## TeamViewer Integrations - 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Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - 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