--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4047 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4047 scale: '5' date_modified: '2026-07-21' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,047 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Effortlessly Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit J. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2026 **What do you like best about TeamViewer?** Cross platform compatibility, enterprise grade security and ease of use **What do you dislike about TeamViewer?** The platform occasionally flags personal users for “suspected commercial use.” While that can be inconvenient, it also shows how aggressively TeamViewer protects its intellectual property and monitors network traffic to maintain overall data integrity. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer lets you take full control of a remote desktop or mobile screen from anywhere in the world. **Official Response from Ying Qin:** > Hi Ankit, Thank you for sharing your experience with TeamViewer. We are glad to hear that the combination of cross-platform access, enterprise-grade security, and ease of use is delivering real value for your remote work and device management needs. We understand the frustration on interrupt sessions. You can find more information and request a review here: https://www.teamviewer.com/en/special/reset-management/ It is great to see TeamViewer enabling you to securely control remote desktops and mobile devices from anywhere. Best, Ying/TeamViewer ### 2. Effortless Remote Support with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** I love TeamViewer's UI, it's very clear and clean, making it aesthetically pleasing and easy to understand. It's also incredibly easy to set up, not a problem at all. **What do you dislike about TeamViewer?** I think the one thing that it can increase is its simplicity and making it friendly for people who are not technically aware, tech savvy, or you know, those kind of people. They also should need to be able to use it. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to resolve technical issues by enabling remote access. It’s especially helpful whenever I’m blocked by a technical step, because it allows my technician to connect and fix the problem remotely. I also use it sometimes to help friends when they get stuck and need assistance. On top of that, I use it for file sharing and quick access to shared information. **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for sharing your experience! We’re glad you find TeamViewer easy to set up with a clean and intuitive interface. That’s exactly what we aim for. It’s great to hear it’s helping you troubleshoot issues remotely and support others when they need it. We also appreciate your suggestion about making the experience even simpler for less technical users. That’s valuable feedback and something we’re continuously working on. If you’d like to share more ideas or connect with other users, feel free to join us at https://community.teamviewer.com/. Best, Ying/TeamViewer ### 3. Free for Personal Use with a Great Business Contact Listing **Rating:** 4.5/5.0 stars **Reviewed by:** Dencel B. | Senior principal consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about TeamViewer?** I like the fact that it is free to use for personal use, and the business contact listing is also very cool **What do you dislike about TeamViewer?** the web version can be very slow. Better to download it **What problems is TeamViewer solving and how is that benefiting you?** Since I live far away from my customers, Teamviewer allows me to work on the systems even if I am on the other side of the world **Official Response from Valeria Di Prisco:** > Hi Dencel, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoy using TeamViewer for personal use and that you find the business contact listing helpful. It’s great to know that TeamViewer lets you support customers no matter where you’re located. We also appreciate your note about the web version. While it’s useful for quick access, we agree that the desktop app often provides a faster and smoother experience. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 4. Excellent for Quick Troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** Evan B. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TeamViewer?** TeamViewer is still great to help troubleshoot issues quickly. Our IT team can hop on and connect super quick once we call in and establish that connection is needed. **What do you dislike about TeamViewer?** Sometimes connecting to others can still be complicated. The codes can be annoying to connect to other computers, but still very nice to work efficiently. **What problems is TeamViewer solving and how is that benefiting you?** It helps me connect with other computers and teammembers to help resolve any issue in real time. I would be lost without this software. **Official Response from Ying Qin:** > Hello Evan, Thank you for your kind words! We’re glad to hear that TeamViewer helps your IT team jump in quickly and resolve issues in real time. That’s exactly what we aim for 😊 We also appreciate your feedback regarding connection codes. We understand they can sometimes feel a bit cumbersome, and we’re continuously working on making connections even smoother and more intuitive. It’s great to know TeamViewer plays such an important role in your daily work. We truly value your support! Best, Ying/TeamViewer ### 5. Easy Remote Login and Helping Family from Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Austin Z. | Digital Advertising Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TeamViewer?** It allows me to easily login to my computer on the go or help family fix computer issues when I am away. **What do you dislike about TeamViewer?** I have not found any feature I do not like. **What problems is TeamViewer solving and how is that benefiting you?** When I need to fix a computer for someone it is sometimes easier to do it myself than to try and explain how to do it. **Official Response from Valeria Di Prisco:** > Hi Austin, Thanks for taking the time to share your experience. It is great to hear that TeamViewer helps you easily access your computer while on the go and support family members when you are away. Being able to step in directly rather than explain every step can make a real difference and save time. We appreciate your positive feedback and are glad TeamViewer supports you in staying connected and helpful wherever you are. Best, Valeria/TeamViewer ### 6. Mature and reliable: Teamviewer Tensor impresses in function and administration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about TeamViewer?** The product Teamviewer Tensor is mature and works wonderfully. The administration and the conditional access rule are also well presented and comprehensibly implemented. **What do you dislike about TeamViewer?** I think the client capability should be further expanded. Additionally, there should be the option to exclude certain users/devices in conditional access rules. **What problems is TeamViewer solving and how is that benefiting you?** It enables the provision of a secure tool for remote support, the management of devices and users, and the audit-compliant tracking of everything. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that TeamViewer Tensor is working well for you and that you value the administration capabilities and Conditional Access rules. Providing a secure and well-structured solution for remote support, device management, and auditability is exactly what we aim to deliver. We also appreciate your suggestions regarding expanded client capabilities and more granular options within Conditional Access rules, such as excluding specific users or devices. If you would like to share these ideas in more detail, we invite you to visit the TeamViewer Community, where we have a special forum dedicated exclusively to our Tensor customers. and you can connect with our experts and other users: https://community.teamviewer.com Finally, we take the opportunity to invite you to click on the following link, where you will find our Tensor Knowledge base: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-tensor/ Best regards, Valeria/Teamviewer ### 7. Great for remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about TeamViewer?** Working from home is an amazing option to have. With teamviewer you can access work computer(s) and do whatever is needed. **What do you dislike about TeamViewer?** I find the software to be slow at times, if the internet connection is in perfect. It should be optimized for slower connection speeds better. **What problems is TeamViewer solving and how is that benefiting you?** I'm not certain what they are fixing or changing as I dont read the updates. It would be nice to get UI options that you can change for better access. **Official Response from Ying Qin:** > Hello Mike, Thanks so much for your feedback! It’s great to hear that TeamViewer is helping you access your work devices remotely and support your work-from-home setup. We also appreciate your thoughts on performance with slower connections and UI options—this kind of feedback is really helpful as we keep improving the experience for everyone. Thanks again for taking the time to share your perspective! Best, Ying/TeamViewer ### 8. Strong Teamviewer support, fair prices, and the feeling of being able to contribute **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about TeamViewer?** The support from the staff at Teamviewer, especially with difficult issues, is a big plus for me. Additionally, I feel like I can contribute to the further development of the product. I also find the pricing overall good. **What do you dislike about TeamViewer?** The new user interface still does not cover all the functions of the old app. In some cases, there are still performance issues in the new interface. Additionally, the permissions module should become significantly more granular. The integrations, for example with Intune, also seem poorly thought out and do not provide any real added value in their current form. **What problems is TeamViewer solving and how is that benefiting you?** Here, I can't say much about it. Except that access with TeamViewer is easier and the whole thing can be securely controlled via conditional access rules. **Official Response from Ying Qin:** > Thank you for taking the time to share your experience with TeamViewer on G2. We’re glad to hear that our support team has been a strong asset for you, especially when handling more complex topics, and that you feel your feedback contributes to the product’s ongoing development. It’s also great to know that our pricing meets your expectations. At the same time, we appreciate your candid feedback on the new interface, performance, permission granularity, and current integrations such as Intune. These are important areas for us, and insights like yours help our teams better prioritise and refine future improvements. Thank you again for your thoughtful review and for highlighting the value of secure, policy‑based access with TeamViewer. Best, Ying/TeamViewer ### 9. TeamViewer: Secure, Easy Remote Support with Top-Notch Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shreeram R. | Senior Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about TeamViewer?** I have been using TeamViewer and other paid and free tools. Bur believe me the TeamViewer is ultimate tools for remote support, ease of use to provide support and moreover the product is secure. I use almost everyday to provide support to team and the customers. Their customer support is top notch. Easy to use install and use the product and way to go. **What do you dislike about TeamViewer?** There is nothing to dislike about the TeamViewer **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer provides the single platform to connect the systems with ID with security. It also keeps the session details, so that one can connect quickly to the previously connected systems. **Official Response from Ying Qin:** > Hello Shreeram, Thanks for sharing such a positive and detailed review. It’s great to hear how well TeamViewer fits into your daily workflow. Its ease of use, strong security, and reliable remote‑support capabilities are exactly what make TeamViewer such a trusted tool for both teams and customers. Knowing that you can install it quickly, connect with a simple ID, and rely on top‑notch customer service really reinforces its value. Feedback like yours highlights why TeamViewer continues to stand out as a dependable, all‑in‑one remote‑support platform. Best, Ying/TeamViewer ### 10. Effortless Remote Access, Quick Job Completion **Rating:** 4.0/5.0 stars **Reviewed by:** Darrell D. | Deputy CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about TeamViewer?** I find TeamViewer easy to use, which helps me get jobs done quickly. I use all the tools available in TeamViewer, and I find them very valuable in their own unique way. The initial setup was also very easy for me. **What do you dislike about TeamViewer?** The free sessions sometimes can be a little overbearing. Also, they could improve on the session times. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to access computers on outside networks, saving travel time to clients and efficiently solving end user problems. **Official Response from Valeria Di Prisco:** > Hello Darrell, Thanks so much for sharing your experience with TeamViewer! It’s great to hear that you find the platform easy to use and that its wide range of tools helps you save time in your daily tasks. When facing connection issues, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find our user´s guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 11. Dependable Remote Support, Priced on the High Side **Rating:** 4.5/5.0 stars **Reviewed by:** System A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about TeamViewer?** I use TeamViewer to troubleshoot user-side issues on corporate laptops. It's a very stable product. I have tested a number of competitors' products, and most had some strange logic or unexpected complications in use. TeamViewer just works! It allows us to help our employees located in different countries from a single place, where the support team is, quickly and effectively. **What do you dislike about TeamViewer?** The pricing policy could be a bit more affordable, especially when something else but remote control is required. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to troubleshoot user-side issues on corporate laptops effectively, even with employees in different countries. It is a very stable product compared to others I tested, which had strange logic or complications. **Official Response from Ying Qin:** > Hi TeamViewer user, We really appreciate you taking the time to highlight TeamViewer’s stability and ease of use, especially in a global support environment. Helping IT teams reliably support employees across different countries—without unexpected complications—is exactly what TeamViewer was built for. Reliability and “just working when it matters” remain core priorities for us. Security is equally fundamental to our platform. Remote access to corporate devices requires a high level of trust, and we continuously invest in strong security standards and safeguards to ensure sessions remain protected while still being quick and seamless for support teams. We also value your honest feedback around pricing. We understand that cost is an important consideration, particularly when using capabilities beyond remote control. Input like yours is shared directly with our product and business teams as we continue working to deliver solutions that balance flexibility, security, and long‑term value for organizations of all sizes. Thanks again for trusting TeamViewer for your day‑to‑day IT support—we’re glad it helps you support your users efficiently and with confidence. Best, Ying/TeamViewer ### 12. Remote support tool **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav K. | Enterprise Licensing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TeamViewer?** Well, TeamViewer is one of the specialized IT tools. It helps us with complete control, including remote access and remote reboot. Almost every IT person uses this tool in day-to-day work. **What do you dislike about TeamViewer?** TeamViewer licensing should be fixed, because sometimes users use it for free and it ends up causing a lot of compliance issues. **What problems is TeamViewer solving and how is that benefiting you?** Helping customers and end users is much easier with this. Sometimes we need to support users directly on their machine, and it’s very easy to access it and assist them right away. **Official Response from Ying Qin:** > Hi Gaurav, Thank you for sharing your experience. It is great to hear that TeamViewer supports your daily IT work through fast remote access, full control, and remote reboots, helping you assist customers and end users directly on their devices. To learn more about the differences between private and commercial use, we recommend visiting the TeamViewer Community blog here: https://community.teamviewer.com/English/discussion/94784/thank-you-for-playing-fair Thanks again for your thoughtful and balanced feedback. Best regards, Ying / TeamViewer ### 13. Agile, compatible, secure, stable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** Its security and stability. The possibility of leaving it running on a client without affecting its performance, so I can connect whenever it's convenient. **What do you dislike about TeamViewer?** Its new interface is convoluted and with a lot of hidden information. **What problems is TeamViewer solving and how is that benefiting you?** Repair, observation, training, and remote error correction. Reduction of travel and carbon footprint by not using vehicles as much. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It is great to hear that you value TeamViewer's security, stability, and the ability to keep it available on client devices without impacting performance. Reliable access whenever needed is a key benefit for remote support. We understand your concern about the new interface. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best regards, Valeria/TeamViewer ### 14. Effortless Remote Support with Minor Connectivity Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** rasmitha r. | Intune Administrator , Enterprise (> 1000 emp.) **Reviewed Date:** December 25, 2025 **What do you like best about TeamViewer?** I appreciate how TeamViewer has been a helping hand in solving issues with mobile devices in our organization. The remote control feature allows us to resolve user issues very easily and without much effort, even when dealing with non-technical users who may not be familiar with certain steps or terminology. I genuinely thank the TeamViewer application for this. I also find the integration with Microsoft Intune to be smooth, describing it as going as smooth as butter, which was a pleasant surprise during the initial setup. **What do you dislike about TeamViewer?** Sometimes the connection has fluctuations, like it gets disconnected now and then, even though the network is stable. That's the only concern. If they can fix the interruption where the connection sometimes goes off automatically and comes back after some time, it would be a very helpful and great tool to work on. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to remotely control a user's device, which helps resolve complex issues for non-technical users easily. **Official Response from Ying Qin:** > Hello Rasmitha, Thank you for sharing your experience! We’re really pleased to hear that TeamViewer makes it easier to support users remotely, especially when helping non-technical users resolve complex issues. It’s great to see that the integration with Microsoft Intune worked smoothly for you and that the setup was a positive experience. We also hear your feedback about occasional connection interruptions, and we appreciate you bringing this to our attention. Thanks again for your feedback and for choosing TeamViewer! Best, Ying/TeamViewer ### 15. Easy Remote Control Access That’s Simple to Share **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about TeamViewer?** its easy to use you just need to tell the key to other person and they have the control of your system remotley **What do you dislike about TeamViewer?** it forces you to buy a subscription the free tier block various features **What problems is TeamViewer solving and how is that benefiting you?** sometimes i need help of my friend to figure something out on my system insted of simply sharing screen i give control of my system to my friend directly they work on my problem while i can focus on other things **Official Response from Ying Qin:** > Hi there, Thanks for sharing your experience! It’s great to hear that TeamViewer makes it simple to hand over control and get help when you need it, especially when working through issues with others. We also hear your feedback about the limitations of the free version, and we appreciate you highlighting this. Thanks again for your review and for using TeamViewer! Best, Ying/TeamViewer ### 16. Flawless Remote Support with Awesome Unattended Access and Assist AR **Rating:** 4.5/5.0 stars **Reviewed by:** Tomek M. | Architekt systemowy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** Allows to help others witn no physical presence. The speed of screen refresh, connection stability and responsiveness are flawless. Additional features like Unattended access or Assist AR are awesome. **What do you dislike about TeamViewer?** A lot of authentication stuff combined between app and web broser. It should be integrated into one place. **What problems is TeamViewer solving and how is that benefiting you?** I can access desktop of any coworker or external customer. Seamless with no additional action. Just simple and small QuickSupport. So I can help anyone, anywhere from my any device. **Official Response from Ying Qin:** > Hi Tomek, Thank you for sharing such a comprehensive review! We’re really pleased to hear that TeamViewer delivers reliable performance and a smooth connection experience for your day-to-day support tasks. It’s great to see you using features like unattended access and Assist AR, and that you’re able to help both coworkers and customers quickly and seamlessly from any device. We also hear your feedback on the authentication flow across the app and the browser, and we appreciate you highlighting this. It’s valuable input as we continue improving the overall experience. Thanks again for your support and for being part of our community! Best, Ying/TeamViewer ### 17. Convenient, Fast Remote Support with Cost Concerns **Rating:** 5.0/5.0 stars **Reviewed by:** Anna S. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** I like the convenience of TeamViewer for remote support. It's great that you don't need to visit a client; you can get the job done remotely, saving time and money on fuel. The initial setup was pretty easy too. **What do you dislike about TeamViewer?** The price can go down. You can implement AI to help solve problems **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for speedy remote support. It provides convenience as I can work remotely without visiting clients, saving time and money on fuel. **Official Response from Valeria Di Prisco:** > Hi Anna, Thank you for the positive review. It is great to hear that TeamViewer helps you deliver convenient remote support and saves you time and travel costs. We are glad the setup was easy and supports your daily work efficiently. About adding AI capabilities, we´re pleased to present to you Tia, our (TeamViewer Intelligent Agent). For details on Tia please click on this link: https://community.teamviewer.com/English/discussion/143720/meet-tia-your-in-session-intelligent-support-assistant#latest Finally, thank you for your feedback. We hear you. We know that pricing can sometimes feel like a barrier, and your input helps us keep improving and finding the right balance for our users. All the best, Valeria/TeamViewer ### 18. Good Remote Control with Minor Lag Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Dinesh k. | Maintenence technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** I find TeamViewer to be good for remote control, offering easy access and a user-friendly experience. I also like the file transfer feature, and the initial setup was easy. **What do you dislike about TeamViewer?** Sometimes I face lag issues with TeamViewer, which can be annoying. Also, the free version could be better, but it's okay for basic use. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote control. It's user-friendly and offers easy access. I also appreciate the file transfer feature, though I sometimes experience lag. **Official Response from Valeria Di Prisco:** > Hello Dinesh, Thank you for sharing your feedback. It is great to hear that you find TeamViewer user-friendly, with easy access, simple setup, and helpful features like file transfer. These are key benefits we aim to deliver for remote control. We understand that lag issues can be frustrating during sessions and that the free version may feel limited. For details about the free version, please click on the following link: https://community.teamviewer.com/English/discussion/129407/teamviewer-remote-s-free-version-redesign#latest. On the other hand, when experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer from our official website, which can improve performance. Thank you again for your balanced feedback. Best, Valeria/TeamViewer ### 19. Lifesaver for fast remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Goutam P. | Android developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about TeamViewer?** TeamViewer is easy to set up and requires no complex configuration, which makes getting started quick and simple. Its smooth integration with different devices and operating systems allows me to switch between desktop and mobile platforms without any hassle. I use it frequently and I also appreciate its reliability for my daily support tasks, as it consistently remains stable and dependable. **What do you dislike about TeamViewer?** Customer support can sometimes be slow, particularly when I have urgent questions about licensing or connectivity. Additionally, integration with some enterprise tools seems limited, which occasionally forces me to find workarounds. Nevertheless, the straightforward implementation process and consistent reliability continue to make this a valuable tool. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy for me to access my work computer from home, provide quick remote support to clients, and even help family with small tech issues without being there in person. It saves a lot of travel time, reduces downtime, and keeps me productive when working remotely. **Official Response from Valeria Di Prisco:** > Hello Goutam, Thank you for your rating and for sharing your thoughtful feedback! We're really glad to hear that TeamViewer’s ease of setup, cross-platform compatibility, and reliability have positively impacted your daily support tasks, keeping you productive and connected! We also appreciate your honesty regarding the areas where we can improve. Thank you again for your support. All the best, Valeria/TeamViewer ### 20. Streamlines Remote Access with Ease, But Comes at a Cost **Rating:** 4.5/5.0 stars **Reviewed by:** tushar v. | Manager **Reviewed Date:** December 18, 2025 **What do you like best about TeamViewer?** I use TeamViewer mainly for remote access and troubleshooting. It helps me quickly connect to another system, fix issues, share files, and provide support without needing to be physically present. What I like most is how reliable and easy it is to use. The connection is usually stable, setup is quick, and even non-technical users can connect. Unattended access and file transfer are the most valuable for me. Unattended access lets me work without coordinating with someone, and file transfer saves time by keeping everything within the same session. The initial setup was very easy. Installation was quick, and I was able to start using it almost immediately. **What do you dislike about TeamViewer?** Pricing feels high for individual users. The app also feels a bit heavy at times, especially on older systems. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and troubleshooting. It saves me time and effort by allowing me to directly log in and resolve issues without being physically present or relying on calls. **Official Response from Ying Qin:** > Hi Tushar, Thank you for sharing such a thoughtful review. It’s great to hear how much value TeamViewer brings to your workflow — from fast, reliable remote access to smooth file transfers and the convenience of unattended access. Those capabilities are designed to remove friction, save time, and make troubleshooting far more efficient, especially when you’re supporting users who may not be technical. Your note about pricing and performance on older systems is appreciated. Feedback like this helps highlight where the experience can continue to improve. Best, Ying/TeamViewer ### 21. It has been a fantastic experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** July 03, 2026 **What do you like best about TeamViewer?** I have been using TeamViewer for over 10 years to support my clients and it is a strong platform **What do you dislike about TeamViewer?** It's been a fantastic app, nothing unpleasant to point out **What problems is TeamViewer solving and how is that benefiting you?** End user remote support. The reduction in the need to travel to clients and the ability to provide quick responses are key benefits. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for your review and for your loyalty over the past 10 years. It's incredibly rewarding to hear that TeamViewer has been a reliable platform for supporting your clients throughout the years. We're especially pleased that TeamViewer helps you deliver efficient remote support while reducing travel and enabling faster response times. Providing a dependable and seamless remote support experience is exactly what we strive for. It's also great to hear that you haven't encountered any major drawbacks during your long-term use of the product. Feedback like yours motivates us to continue improving and delivering the best possible experience for our users. Thank you for your continued trust and support. Best regards, Valeria/TeamViewer ### 22. Reliable and Easy-to-Use Remote Support Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil B. | Customer Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about TeamViewer?** TeamViewer makes remote access and support extremely simple and secure. The connection is reliable, fast, and works across different devices without much configuration. It saves us time and effort by allowing us to troubleshoot or access systems from anywhere. The interface is very user-friendly, and the ability to share screens or transfer files smoothly adds great convenience. **What do you dislike about TeamViewer?** Sometimes the connection speed depends heavily on internet stability, which can slow down the session. The licensing plans could also be more flexible for smaller teams. A more detailed session reporting option would be useful for tracking remote activities. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to resolve customer issues quickly without needing to be physically present at the property or client’s location. It helps us connect remotely, check configurations, and provide step-by-step assistance in real time. This reduces response time, minimizes downtime for customers, and saves travel costs. The biggest benefit is efficiency — we can support multiple clients in different regions within minutes, which improves customer satisfaction and overall productivity. **Official Response from Valeria Di Prisco:** > Hello Sahil, Thank you for your review and for sharing your experience with us. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best regards, Valeria/TeamViewer ### 23. TeamViewer improves daily support work **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie C. | Technical Support Specialist, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about TeamViewer?** The most favorite aspect about TeamViewer is the level of reliability whenever one of the team members requires immediate assistance. I spend much time in it during the week and it never adds an extra step to the overall operation. The ability to jump into the screen of a person spares us the problem of taking time to explain. It actually assists me to cross over minor technological snags and makes the day run smoothly without having to wait. **What do you dislike about TeamViewer?** TeamViewer is of great assistance, although certain flaws inevitably come in. I have encountered freezing of sessions and have had to restart all over again and this makes quick fixes to take more time. There is also a lot of action on the interface so I at times find myself clicking more than I intend to. Those delays are cumulative, particularly in cases where several individuals require assistance simultaneously. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer actually salvaged the sloppiness of getting people through problems one message or phone call at a time. I am able to realize that everything is faster because I use it so frequently. I have the ability to just jump into the screen of anyone and sort things out without taking the process too far. It keeps the team on track and spares them all the unwarranted delays. **Official Response from Valeria Di Prisco:** > Hello Stephanie, Thanks so much for sharing your experience in such detail! It’s great to hear how TeamViewer’s reliability helps your team get instant support without unnecessary steps. The ability to jump directly into someone’s screen truly streamlines collaboration and keeps work moving smoothly. Despite some interruptions, it’s clear that TeamViewer helps reduce delays, speed up fixes, and keep everyone on track. Glad it’s making your day-to-day support so much easier! Regarding your comment about the new interface and the many clicks required, we really appreciate your input. This helps us improve according to our users' needs. Be sure this feedback will reach the right team. Have a nice day! Valeria/TeamViewer ### 24. Dependable and easy to use Remote Management product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** June 21, 2026 **What do you like best about TeamViewer?** Once setup and configured, the IT helpdesk team have easy access to remote (off site) computers for diagnosis and remediation **What do you dislike about TeamViewer?** It can be a little clunky to setup and there seems to be 2 web interfaces, management should be in one combined web portal **What problems is TeamViewer solving and how is that benefiting you?** Very fast and simple access to remote machines for diagnosis, remediation and support. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your thoughtful review. We’re glad to hear TeamViewer is helping your IT helpdesk team quickly access and support remote devices for diagnosis and remediation. It’s also helpful to hear your feedback about the setup experience and the need for a more unified web management portal. Insights like this are valuable as we continue working to improve usability and streamline administration. We appreciate you taking the time to share both what’s working well and where you see room for improvement. Best, Ying/TeamViewer ### 25. SimpleSimple and Reliable Remote Access to Connect, but the Free Version Feels Restrictive **Rating:** 3.0/5.0 stars **Reviewed by:** Satyajeet R. | Senior Operations Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about TeamViewer?** What I like best about TeamViewer is its simplicity—you can connect to another computer quickly without any complicated setup. **What do you dislike about TeamViewer?** What people often dislike about TeamViewer is that the free version can feel restrictive—especially with session limits and commercial-use warnings. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and controlling devices remotely without being physically present. This benefits me by saving time, making it easy to provide support or fix issues instantly, and allowing work from anywhere without needing direct access to the system. **Official Response from Valeria Di Prisco:** > Hello Satyajeet, Thank you for sharing your feedback on TeamViewer! We’re glad to hear that you value its simplicity and quick setup, its easy connection to another device, which helps you save time, its instant support, and its ability to work from anywhere through reliable remote access. Regarding the commercial use, we apologize for the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all IDs to the form (local and remote-side IDs). Best regards, Valeria/TeamViewer ### 26. The Best of remort suport soft ware **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Printing **Reviewed Date:** July 08, 2026 **What do you like best about TeamViewer?** Access to the clients being managed is very straightforward and seamless, whilst maintaining a high level of security **What do you dislike about TeamViewer?** How to contact support if an issue arises that is not covered by the software documentation **What problems is TeamViewer solving and how is that benefiting you?** With this software, anyone can manage it, regardless of their abilities or skill level. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that you value the straightforward and seamless access to managed clients while maintaining a high level of security. We are also pleased that TeamViewer helps make remote management accessible regardless of technical skill level. We understand that finding the right support channel can sometimes be challenging. Therefore: - As a TeamViewer license owner, contact our Customer Support here: https://www.teamviewer.com/en/global/support/customer-support/. - As a free user, visit our TeamViewer Community, where our experts and other users can help: https://community.teamviewer.com All the best, Valeria/TeamViewer ### 27. Very good and stable remote connection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics **Reviewed Date:** December 13, 2025 **What do you like best about TeamViewer?** What I appreciate most about TeamViewer is its consistently stable and reliable remote connection. It allows me to support clients efficiently, whether I am resolving acute PC issues or carrying out scheduled maintenance tasks. The interface is intuitive, the performance is smooth even over longer sessions, and the security features inspire confidence when working on sensitive systems. Overall, it enables a highly professional and seamless remote‑support experience. **What do you dislike about TeamViewer?** The only notable downside in my daily work is the challenge of managing a large list of clients. When several hundred customers are stored in the address book, it becomes difficult to immediately identify which ones are currently online. It would be extremely helpful if online clients were automatically prioritised or displayed at the top of the list. This small improvement would significantly streamline workflows for technicians who manage many endpoints. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer enables me to deliver fast, secure, and highly efficient remote support without the need for on‑site visits. This reduces travel time, lowers operational costs, and allows me to assist far more clients within the same timeframe. It also ensures that urgent issues can be addressed immediately, which is essential for keeping my customers’ systems running smoothly. By providing a stable platform for diagnostics, maintenance, and troubleshooting, TeamViewer significantly enhances the overall responsiveness and quality of my IT services. One additional improvement that would greatly benefit my workflow would be the ability for clients to request a preferred remote‑support time slot directly within TeamViewer—without needing to coordinate an appointment manually. Ideally, this could be achieved through a built‑in scheduling option or at least through integration with my existing online booking platform (pcmeister.setmore.ch). Such a feature would streamline planning for both sides and further increase efficiency **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you very much for taking the time to share such a detailed experience with us. It’s great to hear how TeamViewer’s stable and reliable connections are helping you deliver smooth and professional support for your clients, whether it's troubleshooting critical issues or handling scheduled maintenance. Your experience perfectly reflects what we aim to deliver: a seamless, secure, and dependable remote‑support solution. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope you continue to enjoy the TeamViewer experience. Best, Valeria/TeamViewer ### 28. Expensive and good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery **Reviewed Date:** July 01, 2026 **What do you like best about TeamViewer?** It all just works! Hardly any copy-paste troubles. Possible to connect with multiple people to the same screen(s) **What do you dislike about TeamViewer?** Too expensive. Sometimes struggles to get the connection set-up (restart of TeamViewer/service needed). (A bit too aggressive- forcing towards updating **What problems is TeamViewer solving and how is that benefiting you?** Remote control of multiple VM's, Copy-paste between machines Support to clients & colleagues **Official Response from Ying Qin:** > Hi there, Thank you for your review! We're glad to hear TeamViewer is helping you support clients and colleagues, manage multiple VMs, and collaborate effectively through remote sessions. We also appreciate your candid feedback about pricing. It's valuable input that helps us continue improving the overall experience. Thanks again for sharing your thoughts with us. Best, Ying/TeamViewer ### 29. TeamViewer Feels Outdated: Version Compatibility and Connection Confusion **Rating:** 1.0/5.0 stars **Reviewed by:** philippe b. | Tech Support, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about TeamViewer?** i use to like it but after using a RMM Team Viewer has fallen behind and only a cash grab **What do you dislike about TeamViewer?** You have to install the correct version to connect to an older computer, and you need to guide the user to the right icon to connect. **What problems is TeamViewer solving and how is that benefiting you?** i had to use a different package to get the good options, CA$H Grab **Official Response from Ying Qin:** > Hello Philippe, Thank you for taking the time to share your experience. We’re sorry to hear that the connection process and version handling caused you frustration. We understand how important it is to have a straightforward and seamless connection, especially when guiding end users remotely. Your feedback on this helps us highlight where we can improve usability and further simplify workflows. We appreciate you sharing your perspective and will pass it along to our team. Best, Ying/TeamViewer ### 30. Solid, Reliable Remote Access and Support with TeamViewer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** TeamViewer has been a helpful tool for remote access and support. It’s easy to use, connects quickly, and makes it simple to help someone or access another device when needed. It saves time and works well most of the time. The pricing can be a little high, but overall it’s a solid and reliable software. **What do you dislike about TeamViewer?** What I dislike about TeamViewer is that sometimes it can be a little slow when the internet connection is weak. Apart from that, the overall experience is good, but the pricing could be more flexible. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of remote access and support by letting me connect to devices from anywhere. This helps save time, makes troubleshooting faster, and allows work to continue without needing to be on-site. **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your thoughtful feedback! We’re glad to hear that you find TeamViewer reliable, easy to use, and helpful for remote access and support. It’s great to know the solution helps you save time and continue your work without being on-site. We also appreciate your comments regarding pricing flexibility and performance on weaker connections. Feedback like this is valuable as we continue to improve the overall experience. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 31. Easy Remote Support, But Trust Concerns and Higher Cost **Rating:** 3.5/5.0 stars **Reviewed by:** Aaron M. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TeamViewer?** I use it for remote support with my teams, and it’s easy to use for both me and the client. **What do you dislike about TeamViewer?** There are a lot of scammers using TeamViewer, so some users feel uneasy about installing it. Also, the cost is higher than competitors. **What problems is TeamViewer solving and how is that benefiting you?** I use remote desktop to connect to the office and help staff with computer issues. It makes it easier to see what they’re seeing, troubleshoot problems, and resolve things without needing to be there in person. **Official Response from Valeria Di Prisco:** > Hello Aaron, Thank you for your review and for using TeamViewer for remote support. It’s great to hear that TeamViewer helps you easily support your teams and resolve issues efficiently, even when you're not on-site. Making remote troubleshooting simple and effective for both IT teams and end users. We appreciate your transparency regarding concerns about scams and pricing. Trust and security are top priorities for us, and we continue to invest heavily in protections, awareness, and prevention measures to help users feel safe when using TeamViewer. Your feedback on pricing is also valuable and helps us better understand how we can continue to deliver strong value in a competitive market. All the best, Valeria/TeamViewer ### 32. Reliable Remote Support with UX Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Cesare . | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about TeamViewer?** I rely on TeamViewer for getting IT support because it allows for instant access to my machine from the IT team, ensuring problems are addressed quickly. I appreciate the reliability of the service as it consistently performs well. The remote control feature is particularly valuable for my needs. **What do you dislike about TeamViewer?** The UX of TeamViewer is not too clear to me. Sometimes it's not really clear if the connection is established or not, and the macOS icon is shown even when the remote controller is not there. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to get instant access to my machine from the IT team. **Official Response from Ying Qin:** > Hello Cesare, Thank you for sharing your experience with TeamViewer. We’re glad to hear that the reliability and remote control capabilities help you get fast and effective IT support when you need it most. That instant access is exactly what TeamViewer is designed for. At the same time, we hear your feedback regarding the UX, especially on macOS. Clear visual indicators are important for confidence and ease of use, and feedback like yours is valuable as we continue refining the interface and overall experience. We appreciate you sharing both the positives and the areas where we can improve. Best, Ying/TeamViewer ### 33. Essential for Remote Access, Needs Connectivity Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about TeamViewer?** I love that TeamViewer remembers the devices I’ve connected to before, so I don’t have to reconnect over and over. It also means I don’t need to request a new code each time I want to connect again. **What do you dislike about TeamViewer?** The connection sometimes drops, which can be really frustrating. Overall, the Pro version is great, but the free version isn’t nearly as good, and the mobile app could definitely be improved. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and tech support, especially when I’m working from home. It lets me connect to my office device from my laptop and guide others through tasks, so I can help and demonstrate what to do without needing to be there in person. **Official Response from Valeria Di Prisco:** > Hello Vaibhav, Thank you so much for sharing your experience with TeamViewer! We're really glad to hear that the ability to remember previously connected devices makes your workflow smoother. Not having to reconnect or request new codes each time is exactly the kind of convenience TeamViewer aims to provide for everyday remote access. A stable and seamless connection is crucial, especially when you're supporting others remotely. So, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 34. TeamViewer: easy screen share, manage, connect remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh K. | Senior software engineer 2, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about TeamViewer?** Easy to use application for remote access, screenshare, fileshare, call, etc between 2 different pcs **What do you dislike about TeamViewer?** Sometimes lacks behind due to medium internet, while sharing the screen **What problems is TeamViewer solving and how is that benefiting you?** Able to connect with anyone on thier pc in the world without any issue **Official Response from Valeria Di Prisco:** > Hi Yogesh, Thank you for your feedback. We’re glad to hear that you find TeamViewer easy to use for remote access, screen sharing, file sharing, and calls. Enabling smooth connections with people anywhere in the world is what TeamViewer is built for. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer ### 35. Effortless Screen Sharing, Keeps Teams Synced **Rating:** 5.0/5.0 stars **Reviewed by:** saamarth j. | Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** I like how TeamViewer helps businesses stay connected and it's easy for my staff to use, even though they aren't very tech-savvy. It makes getting work done faster. The initial setup was very easy, and overall, it works well. **What do you dislike about TeamViewer?** nothing **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for screen sharing in billing, which helps my not tech-savvy staff get work done faster. It keeps businesses connected and is easy to set up. **Official Response from Valeria Di Prisco:** > Hello Saamarth, Thank you for your review. It is great to hear that TeamViewer helps keep your business connected and that your staff can use it easily, even without a strong technical background. Supporting simple and efficient workflows is exactly what we aim for. We are glad that the setup was straightforward and that it helps your team complete their work faster, especially for tasks like billing and screen sharing. Best, Valeria/TeamViewer ### 36. A Lifesaver for Remote Workers—Smooth Setup and Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about TeamViewer?** This software is a lifesaver for remote workers . Once installed it easily works without any issues **What do you dislike about TeamViewer?** Additional licences can be quite expensive, especially for startups. **What problems is TeamViewer solving and how is that benefiting you?** It eliminates the need to travel miles to a site just to do configurations. With TeamViewer, you can easily log in to a remote PC and configure it from the comfort of your home. **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks so much for your kind words! We're happy to hear that TeamViewer has been a “lifesaver” for your remote work and that setup and performance have been smooth for you. It’s great to see how remote access is helping you avoid unnecessary travel and work more efficiently from anywhere. We also appreciate your honest feedback on licensing costs. It’s helpful as we continue to improve. Thanks again for taking the time to share your experience! Best, Ying/TeamViewer ### 37. excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 17, 2026 **What do you like best about TeamViewer?** Easy to use, it is very intuitive and allows for a quick connection. **What do you dislike about TeamViewer?** Nothing really, just the part about when you forget the password and the waiting times in case you don't write it correctly, however, I think this is necessary for security reasons. **What problems is TeamViewer solving and how is that benefiting you?** allow me to review pending accounts on our company's server **Official Response from Valeria Di Prisco:** > Hello user, Thank you for your review. It is great to hear that you find TeamViewer easy to use, intuitive, and quick to connect. Being able to access systems efficiently is a key benefit. We also appreciate your understanding regarding the password process. As you mentioned, these measures are in place to help maintain security and protect access, even if they can sometimes feel inconvenient. Thank you again for your balanced feedback. Best, Valeria/TeamViewer ### 38. Easy Setup and Familiar Workflows for Remote Support **Rating:** 4.0/5.0 stars **Reviewed by:** Indie M. | Help Desk Technician, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about TeamViewer?** Ease of use, users familiar with the workflow of connecting, ease of setting up unattended access **What do you dislike about TeamViewer?** cost, managing devices registered can be a little tedious **What problems is TeamViewer solving and how is that benefiting you?** We needed a reliable on poor connections remote control software, and teamviewer is very, very good on poor connections. the file transfer is reliable and the links that auto start sessions are pretty good. **Official Response from Ying Qin:** > Hi Indie, Thank you for your feedback! We’re glad to hear that TeamViewer is easy to use, familiar for users, and quick to set up for unattended access. It’s great to know it performs reliably even on poor connections and that features like file transfer and auto‑start session links are working well for you. We also appreciate your comments on pricing and device management. Your feedback helps us understand how we can improve the experience. Thanks for sharing your thoughts with us! Best, Ying/TeamViewer ### 39. Seamless Cross-Platform Remote Access Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Nikola B. | Junior Penetration tester, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about TeamViewer?** I like TeamViewer's cross-platform compatibility. It's very easy to connect from a Mac to a Windows PC with almost no lag. The unattended access feature works perfectly too, allowing me to restart a remote computer and reconnect automatically without entering the password again. The initial setup was straightforward; I just ran the installer and was ready to use it in less than 5 minutes. TeamViewer eliminates travel time for me, enabling me to fix software issues on client computers remotely and transfer files instantly. **What do you dislike about TeamViewer?** The licensing fees are quite high for freelancers. Also sometimes the resolution doesn't scale correctly when connecting to a 4K monitor. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote IT support, eliminating travel time, and it allows me to fix software issues remotely while accessing my workstation from anywhere. **Official Response from Valeria Di Prisco:** > Hello Nikola, Thank you so much for your rating. It’s great to hear how well TeamViewer is working for you! The cross‑platform compatibility between Mac and Windows is one of the features many users appreciate, and it’s wonderful to see it supporting your workflow effectively. We’re also glad to hear that unattended access has been such a reliable tool for you, allowing you to restart remote machines and reconnect, eliminating travel time. We value your concern regarding the price of our licenses, especially for freelancers, and we assure you that your comment will reach the right team. Have a nice day! Valeria/TeamViewer ### 40. Impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** Connecting office very smoothly and when working remotely. **What do you dislike about TeamViewer?** One thing I dislike about TeamViewer is that the free version often flags personal use as commercial use unexpectedly. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of remote access and technical support by allowing me to connect to computers from anywhere. It benefits me by saving time, reducing travel, and making it easy to assist colleagues or access files remotely. **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear that TeamViewer provides a smooth and reliable experience when working remotely, and that it helps you save time and stay connected with colleagues. We also appreciate you sharing your experience regarding the classification of personal use. We understand this can be frustrating, and your feedback is valuable as we continue to review and improve the overall experience. Thanks again for taking the time to share your thoughts! Best, Ying/TeamViewer ### 41. Reliable Remote Access with Minor Connectivity Flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Ashis D. | Senior engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about TeamViewer?** I use TeamViewer to access other computers remotely for support work. I like that it connects quickly and lets me control another computer smoothly, which saves time. I also like that file transfer is easy, and screen sharing helps explain things clearly. **What do you dislike about TeamViewer?** Sometimes the connection becomes slow when the internet is weak, and the session may lag or disconnect. TeamViewer could be better if it handled low-speed internet more smoothly and kept the session stable, even when the connection is weak. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to access other computers remotely for support work, solving issues from anywhere without being physically present. **Official Response from Ying Qin:** > Hi Ashis, Thank you for sharing your experience. It’s great to hear that TeamViewer’s fast connections, smooth remote control, and easy file transfer are helping you work more efficiently and explain solutions clearly through screen sharing. Those strengths are exactly what the platform is designed to deliver for support workflows. Your point about performance on weak internet connections is appreciated. Network stability can significantly impact remote sessions, and feedback like yours helps highlight areas where the experience can continue to improve. We’re glad TeamViewer is enabling you to resolve issues from anywhere and support others without needing to be on‑site. Best, Ying/TeamViewer ### 42. Very useful program with appropriate technical support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** Capability to connect to any machine in the world, easeness of use **What do you dislike about TeamViewer?** When the maximum number of personal devices that are registered and managed with one's own professional licence, it is not possible to connect (just once) to another machine as a free user (one machine should be termporarily removed). It happened to me only very few times (2 or 3), when I was trying to provide help some friends (to whom I suggeste to use TeamViewer) with their TeamViewer setup (e.g. they asked to me to try to connect to their machine to check their connection and settings). **What problems is TeamViewer solving and how is that benefiting you?** The access to and the use of different machines for work and research in different places. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. We’re glad to hear that TeamViewer’s ease of use and ability to connect to machines anywhere support your work and research effectively. We understand the inconvenience you described when reaching the device limit, especially in occasional situations where you just want to help friends. Your feedback is appreciated and helps highlight real‑world use cases where added flexibility could make a difference. However, since you mentioned having a professional license, we would like to invite you to submit a ticket to our support team with your case for direct assistance. For details on how to submit a ticket, please visit this link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/contact-support/submit-a-ticket/ Best regards, Valeria/TeamViewer ### 43. Fast, Efficient Remote Support Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Öner C. | System, Network And Cybersecurity Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about TeamViewer?** I use TeamViewer so that helpdesk staff can provide fast support to users in a large, corporate, and complex organizational structure. By providing fast support through remote access, it saved time and reduced costs. The feature I like most in TeamViewer is its integration with Microsoft Intune and the ability to create remote access policies and assign these policies to computers, allowing me to provide secure access. The installation was quite easy. Since we use the Intune integration, I deploy the application through Intune and it is automatically installed on the computers. I give it a score of 9 and would definitely recommend it. **What do you dislike about TeamViewer?** Sometimes the services can go down, and computers may not appear in my portal through the Intune integration. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to provide fast support remotely, saving time and reducing costs in a large corporate structure. **Official Response from Ying Qin:** > Hi Oner, Thank you for sharing your experience. It’s great to hear how well TeamViewer supports your helpdesk operations, especially in a large and complex corporate environment. The combination of fast remote access, reduced support costs, and seamless integration with Microsoft Intune is exactly what many enterprise teams rely on, and it’s encouraging to know that the automated deployment and secure access policies are working smoothly for you. Your note about occasional service interruptions and devices not appearing through the Intune integration is valuable feedback. Insights like this help highlight where reliability and visibility can continue to improve. We’re glad TeamViewer is helping your team deliver quick, efficient support across your organization. Best, Ying/TeamViewer ### 44. Quick Setup, Straightforward Interface, and Stable Connections **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TeamViewer?** Setup is quick, the interface is straightforward, and connections are usually stable even on average networks **What do you dislike about TeamViewer?** Occasional connection drops or lag can still happen on weaker networks. The pricing can feel high, especially for individual users or small teams **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and controlling remote systems without needing to be physically present or set up complex network configurations. It allows me to quickly connect to devices, troubleshoot issues, transfer files, and provide support in real time **Official Response from Ying Qin:** > Hi There, Thanks for sharing your experience! We’re happy to hear that TeamViewer’s quick setup, intuitive interface, and reliable connections are supporting your remote work. It’s great to know it’s helping you access devices, troubleshoot issues, and provide real-time support without complex setup. We also appreciate your feedback on connection stability in weaker networks and pricing for smaller teams. This is an important insight for us as we continue improving. If you have more ideas or want to connect with others, we’d love to see you on our Community at https://community.teamviewer.com/. Best, Ying/TeamViewer ### 45. Quick help from anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Mina G. | Remote access technician, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2025 **What do you like best about TeamViewer?** The feature that I find interesting is the reliability of TeamViewer in fast remote sessions. The great set of features is quite noticeable since I use it rather frequently. I also enjoy that it is so simple to pop into a device and transfer files when one is stranded. We attached it to our flow of support in order to have all the sessions registered. It was a timely implementation but it worked out quickly. **What do you dislike about TeamViewer?** What annoys me is the way some of the features of TeamViewer are slower in handling multiple sessions. I take it on a daily basis, and hence that wait accumulates. Part of its older functionality could be updated, and customer support is not as fast as we need it to be when we need direct support. These weaknesses cause minor inconveniences, which are time consuming to my support side. **What problems is TeamViewer solving and how is that benefiting you?** The delays experienced when walking people through fixes via chat were rectified by TeamViewer. The fact that I use it so much makes work easier by being able to access their screen directly. The features contribute to my ability to complete tasks quicker, and the fact that it was easy to connect it to our ticket system made it easy to track. It has relieved our support team of a lot of work and accelerated routine work. **Official Response from Valeria Di Prisco:** > Hello Mina, Thank you for sharing your experience! It’s great to hear how TeamViewer has become such a reliable part of your workflow, helping reduce delays, simplify remote access, and accelerate routine tasks for your team. That kind of impact really shows the benefits of having a robust remote connectivity solution in place! The fact that it can be integrated with your ticketing system and keep everything tracked is a huge win for efficiency. Definitely one of TeamViewer’s strong points in support processes. Likewise, we understand that slower performance with multiple sessions and delays in customer support can be inconvenient. Your feedback is very important and helps us make meaningful improvements. Thanks again for your valuable input—we’re committed to making TeamViewer even better for you! All the best, Valeria/TeamViewer ### 46. Seamless, Lag-Free Connection That Delivers as Advertised **Rating:** 5.0/5.0 stars **Reviewed by:** Priya M. | Business Analyst & Inventory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** The connection is seamless with no lag on either end **What do you dislike about TeamViewer?** I have no complaints. The software does an exceptional job as advertised **What problems is TeamViewer solving and how is that benefiting you?** It allows me to access on-premise machines from my own office, reducing time spent in transit **Official Response from Valeria Di Prisco:** > Hello Priya, Thank you for your positive review. We’re happy to hear that you’re experiencing seamless connections with no lag and a reliable performance. It’s also great to know that TeamViewer is helping you remotely access on‑premise machines, saving valuable time by reducing the need for travel. Making remote access efficient and dependable is exactly what TeamViewer is designed to do. We truly appreciate you taking the time to share your experience! Best, Valeria/TeamViewer ### 47. Instant Remote Connection That’s Simple and Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TeamViewer?** Instead of complicated setup, you just share an ID and password and you’re instantly connected. That simplicity is a big deal, especially when helping someone remotely who isn’t very tech-savvy. **What do you dislike about TeamViewer?** Drawback is pricing. The paid plans are quite expensive compared to alternatives, especially for small businesses or individual users who don’t need all the advanced features. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer mainly solves the problem of distance in using and managing devices—and that translates into very practical benefits. 1. Accessing devices from anywhere It lets you control your computer (or someone else’s) remotely. 👉 Benefit: You don’t have to be physically present. For example, you can access your office PC from home or while traveling, saving time and effort. **Official Response from Ying Qin:** > Thanks for taking the time to leave a review. It’s great to hear that TeamViewer’s straightforward setup and instant remote connection make it easy to help others, regardless of technical background. We understand your concerns around pricing compared to alternatives, particularly for smaller teams or individual users who may not need advanced features. Your feedback is valuable and helps inform how we continue evolving our offerings to support different needs. Best, Ying/TeamViewer ### 48. Snappy, User-Friendly GUI with Easy Discovery and Connections **Rating:** 4.5/5.0 stars **Reviewed by:** Ilias T. | IT Helpdesk, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** GUI, easy to find the computers, easy to connect. Feels snappy. **What do you dislike about TeamViewer?** DOESN'T support wayland! This is very frustrating. Everything runs wayland nowadays, and x11 is nearly dropped by all distros. **What problems is TeamViewer solving and how is that benefiting you?** Helps me remote control and solve problems remotely. Priceless for helpdesk. **Official Response from Valeria Di Prisco:** > Hello Ilias, Thank you for sharing your feedback on G2! We’re happy to hear that you find TeamViewer’s GUI intuitive, fast, and easy to use, and that it helps you quickly connect to the right devices, especially in a helpdesk context. We also understand your frustration around Wayland support. For more details about this topic, please click on the link below: https://community.teamviewer.com/English/discussion/122410/teamviewer-support-on-wayland-experimental-state We appreciate you taking the time to highlight both the strengths and challenges. Wishing you a nice day! Valeria/TeamViewer ### 49. AI-Powered Remote Connectivity That Elevates Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** Remote connectivity integrated with AI was the most useful feature in my work **What do you dislike about TeamViewer?** Old user interface was a bit challenging, however the new UI is best **What problems is TeamViewer solving and how is that benefiting you?** What I like about TeamViewer is how it genuinely makes things easier when you need to access a device or fix an issue from somewhere else. Instead of having to be physically there, I can just connect in a few clicks and get things done. It’s especially useful when helping others with tech problems or working remotely. It saves a lot of time and avoids unnecessary hassle, which makes day-to-day work smoother and less stressful. Overall, it’s a really practical tool that improves flexibility and productivity without being complicated. **Official Response from Ying Qin:** > Thanks for taking the time to leave such thoughtful feedback. It’s great to know that combining remote connectivity with AI has helped simplify your work and improve flexibility and productivity—especially when supporting others or working from different locations. We appreciate your comments on the user interface as well. We understand how important a smooth and intuitive UI is, and we’re happy to hear the new design better supports your workflow while we continue making improvements. Best, Ying/TeamViewer ### 50. Timely Remote Support That Keeps Our Work Running Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Hisayoshi G. | Head of Aisa customer value organization, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about TeamViewer?** We work remotely, and our IT team is located overseas. So whenever I have any issues or challenges with PC/software settings, they support me remotely in a very timely manner, which helps my daily work run very smoothly. **What do you dislike about TeamViewer?** I don’t have much to say overall, but sometimes I can’t connect because of network issues. That said, I don’t think this is caused by Teamviewer. **What problems is TeamViewer solving and how is that benefiting you?** As I mentioned before, since I work fully remote, I have multiple things that need to be handled and I don’t have time for extra steps. TeamViewer provides very high value for me by allowing IT people to remotely control my PC, quickly investigate issues, and resolve them. **Official Response from Valeria Di Prisco:** > Hello Hisayoshi, Great review, thank you! It’s awesome to hear how much TeamViewer supports your remote workflow. One of TeamViewer's biggest strengths is exactly what you described: fast, secure, and reliable remote access that enables IT teams to troubleshoot and resolve issues in real time. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+17%3A25%3A49+-0500&secure%5Bsession_id%5D=75970757-13d9-490e-b2c0-b58ed1e57257&secure%5Btoken%5D=6ee669005c3a10b9369e418a336ea3cc32e09797cf612504794b8543eec21c68&format=llm_user) ## TeamViewer Integrations - 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Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - 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