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TeamViewer Reviews & Product Details

Pricing

Pricing provided by TeamViewer.

Remote Access

Starting at $24.90
TeamViewer Solutions
(1)

See how TeamViewer products can work together to solve real problems.

TeamViewer Reviews (4,203)

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Reviews

TeamViewer Reviews (4,203)

View 5 Video Reviews
4.5
4,203 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and reliable connections, making remote support straightforward and efficient. Many appreciate the ability to quickly troubleshoot issues without being physically present, which enhances productivity. However, some users note that the licensing costs can be high, especially for smaller teams.

Pros & Cons

Generated from real user reviews
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Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Easy, Secure Remote Support with TeamViewer"
5/5
What do you like best about TeamViewer?

What I like best about TeamViewer is how easy it makes connecting to and supporting remote devices. The interface is intuitive, the connection process is straightforward, and it provides a reliable experience even when working with users in different locations. I also appreciate its strong security features and cross-platform compatibility, which make remote collaboration and troubleshooting efficient. Overall, it saves time and enables seamless support without requiring complex setup. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

One area where TeamViewer could be improved is the user interface for some of its advanced features, as it can take a little time for new users to become familiar with all the available options. It would also be helpful to see continued enhancements in performance during lower-bandwidth connections and more streamlined licensing and feature navigation. Overall, these are relatively minor improvements, and they do not take away from the platform’s reliability and ease of use. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello TeamViewer user,

Thank you for your positive review and for taking the time to share your experience.

We're pleased to hear that TeamViewer makes remote access, troubleshooting, and collaboration easy while providing the reliability and security you need to support users across different locations.

We also value your feedback about the learning curve for some advanced features and your suggestions for continued improvements to performance and navigation. Feedback like yours helps us better understand how customers use TeamViewer in their day-to-day work.

However, to help you get started with TeamViewer more easily, we invite you to visit the following link, where you'll find a comprehensive user guide that is continuously updated to provide the latest information and make your experience as smooth as possible.: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

We're glad TeamViewer is helping you save time, resolve issues efficiently, and stay connected to the systems and people you support.

Best regards,

Valeria/TeamViewer

DP
Dylan P.
Digital Security Engineer
Mid-Market (51-1000 emp.)
"Achieve your business goals with TeamViewer's digital communication features."
5/5
What do you like best about TeamViewer?

As an active user of TeamViewer's virtual communication features and resources, I can say that it is a high performance, business friendly system for secure and productive remote communications, facilitating the management and organization of all your professional projects.

In addition, I can also say that TeamViewer's customer service is efficient and of the highest business quality, meeting the requirements of each user and improving their overall experience. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I think TeamViewer is a secure and efficient system that has no flaws in the operation of all its virtual communication capabilities, I am very satisfied using all its digital features. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Dylan,

Happy to hear that you´re such an active TeamViewer user.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

Humberto R.
HR
Humberto R.
Técnico de TI
Mid-Market (51-1000 emp.)
"Effective Remote Support with Reliable File Transfer"
5/5
What do you like best about TeamViewer?

I like that TeamViewer is efficient and the connection doesn't drop. I can copy and send files from the client PC I'm connecting to, which helps me send large files from a remote PC to mine and vice versa. I mainly use TeamViewer to provide technical support to PCs in other cities, and this saves me time and money since I can check them without being physically present. Additionally, the initial setup is super simple and you can set fixed passwords to access each PC immediately. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

They could improve the prices of the licenses Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi Humberto,

Thanks so much for your detailed feedback! We’re glad to hear TeamViewer is helping you support clients remotely and transfer large files reliably.

We hear you on pricing and appreciate you calling it out. Thanks again for sharing your experience!

Best,

Ying/TeamViewer

RS
Rajuri S.
Engineer
Small-Business (50 or fewer emp.)
"Versatile Remote Access with a Pricing Challenge"
4.5/5
What do you like best about TeamViewer?

I often use TeamViewer for accessing my Mac or Windows PC through my phone. One of the most practical problems it solves for me is accessing a "sleeping" machine, which is perfect for grabbing a file from a home computer while I’m out, or updating a server late at night without needing someone else to be there to accept the connection. If I had to pick one thing that stands out as a "best-in-class" feature, it’s the unmatched cross-platform versatility. TeamViewer lets me log into a full Windows or Mac desktop using my phone, giving me total control to right-click, drag files, and even restart the machine. The initial setup was easy, which is always a plus. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

For small businesses or individual power users, the jump from 'Free' to 'Paid' is a massive financial leap. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi Rajuri,

Thank you for sharing such a detailed review. We’re glad to hear that TeamViewer’s cross‑platform versatility and ability to access sleeping devices remotely have been especially valuable for you. It’s also great to know the initial setup was smooth. Your feedback is valuable and helps inform ongoing discussions around accessibility and value.

Best,

Ying/TeamViewer

DA
DIMPLE SAI A.
Mid-Market (51-1000 emp.)
"Reliable Remote Access, Ideal for Collaboration"
4/5
What do you like best about TeamViewer?

I appreciate TeamViewer's ability to provide secure and seamless remote access to high-performance engineering systems, allowing me to use resource-intensive CAD/CAE applications without interruption. Its real-time screen sharing capabilities enhance design collaboration and communication. I also find it significantly improves productivity, reduces downtime, and supports efficient cross-location coordination. The initial setup was straightforward and user-friendly, requiring minimal configuration, which allowed us to get started quickly without significant technical challenges. Additionally, TeamViewer has proven to be more user-friendly, reliable, and efficient for our engineering workflows, especially when working with high-performance systems and supporting real-time design collaboration. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

While TeamViewer is highly useful, there are a few areas that could be improved. At times, performance can be affected by network latency, especially when working with heavy CAD models, leading to slight lag and reduced responsiveness. Additionally, file transfer for large engineering data can be slower compared to dedicated systems. Occasional connection drops or session stability issues may also impact workflow continuity. Enhancements in performance optimization for graphics-intensive applications and more robust session stability would further improve the overall experience. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Dimple,

Thank you so much for your review and for your detailed feedback.

We’re glad to hear that TeamViewer provides secure, seamless access to your high‑performance engineering systems and supports smooth use of CAD/CAE applications. It’s great to know that real‑time screen sharing, easy setup, and reliable performance are enhancing collaboration, productivity, and coordination across locations. We appreciate your trust in TeamViewer for your engineering workflows.

We also appreciate you highlighting the challenges you’ve experienced, especially when working with heavy CAD models and experiencing some network latency. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website.

If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue.

Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team.

All the best!

Valeria/TeamViewer

We hope these tips will be helpful for future connections.

MS
Mrinal S.
Mid-Market (51-1000 emp.)
"Seamless Remote Access with Room for Improvement"
4.5/5
What do you like best about TeamViewer?

I love how the interface is extremely user-friendly, which makes using TeamViewer a straightforward experience. The file transfer and data security features are particularly valuable to me because we deal with highly classified data, so being able to easily and securely transfer files is crucial. I find the remote access feature very smooth, especially since we're working with high computational software that requires remote access. Also, the initial setup and integration of TeamViewer felt very smooth and quick, and I really like the overall functionality it offers, which motivated us to switch to TeamViewer for remote access and internal file transfers. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Although the platform is very user friendly, sometimes while taking remote access it does lag a bit due to connectivity issues. Also, if it can be integrated to work with CAD files and saving them to the server for using them in the future and also can be integrated as a PLM, it would be very helpful for the job. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Mrinal,

Thank you for your thoughtful and detailed review.

We’re delighted to hear that TeamViewer’s user‑friendly interface, smooth remote access, and quick setup have made a positive impact on your daily work. It’s especially great to know that our secure file transfer and data protection features support your need to handle highly classified information with confidence.

Regarding the connectivity issues, we suggest ensuring that both sides have the latest version of TeamViewer available on our website.

If this is the case, a resetting of the devices and, if possible, resetting also the WiFi, could solve the issue.

We hope these tips will help you in future connections.

Have a nice day!

Valeria/TeamViewer

RS
RITIK RAJ S.
Enterprise (> 1000 emp.)
"Seamless Collaboration for CAD Teams with TeamViewer"
4/5
What do you like best about TeamViewer?

I like the stability of TeamViewer when dealing with heavy CAD models like bumpers, headlight systems, and claddings all together during CAE analysis. Unlike other screen-sharing apps that tend to lag or freeze, TeamViewer handles the heavy graphics smoothly, allowing us to easily rotate, pan, and inspect the models without delays. It makes it easy to connect online and share screens with suppliers, which is great for maintaining high standards of discussion and solving complex CAD problems efficiently. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The built-in file transfer feature could be improved as we are unable to send our CAD files. Also, version mismatch between supplier and our system causes some errors and due to this frequent disconnect happens. Sending a full CAD package directly through the app usually times out. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Ritik,

Thank you for your detailed and well-balanced feedback.

It’s great to know that TeamViewer plays an important role in bridging communication gaps and supporting efficient problem-solving with your partners, and that TeamViewer’s stability and performance with complex CAD and CAE models help support your collaboration with suppliers and enable productive technical discussions.

We also appreciate you highlighting the challenges you’ve experienced with file transfers and version compatibility. Handling large CAD packages can be demanding, and timeouts or disconnects are understandably disruptive. Your feedback about version mismatches and the limitations of the built-in file transfer is valuable and helps guide our ongoing improvements.

Thank you for taking the time to share your experience. We truly value it.

Best,

Valeria/TeamViewer

Likhit Shyam M.
LM
Likhit Shyam M.
INR Loan Manager
Mid-Market (51-1000 emp.)
"A Reliable Remote Access Tool with Minor Connectivity Issues"
4.5/5
What do you like best about TeamViewer?

I've been using TeamViewer for over 12 years to help family and friends by taking control of their systems to fix issues. It's easy to set up, secure, and works across devices like laptops and tablets. I love how it saves effort and avoids unnecessary back and forth, whether accessing my own system remotely or checking something for work. The file transfer feature is pretty handy for quickly moving something from one system to another, saving time. Remote control stands out as it lets me use a device from anywhere without being physically present. Switching to TeamViewer proved stable and fitting for our needs compared to the previous product. The initial setup was easy and convenient, with minimal time to get started using the ID and password. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I find that performance on weaker Internet connections needs improvement. When the connection isn’t great, it can get laggy, with mouse movements feeling delayed and screen quality dropping significantly. It can also result in a blurry screen, screen freezes, and random disconnects. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Likhit,

Reading your review really highlights how long-term users benefit from a tool that simply gets the job done, 12+ years says a lot! We’re glad TeamViewer continues to support you in helping others, whether it’s fixing issues, accessing systems remotely, or sharing files quickly and easily.

It’s great to hear that the setup, cross-device access, and remote-control features have made things smooth and hassle-free for you over the years.

We also understand your experience with performance on weaker connections. That kind of real-world feedback is incredibly valuable and helps us keep improving the experience where it matters most.

Thanks again for sticking with TeamViewer and sharing your journey with us!

Best,

Ying/TeamViewer

VS
Vasundhara Devi S.
"Reliable Remote Access with Minor Performance Hiccups"
4/5
What do you like best about TeamViewer?

I like TeamViewer’s reliability and ease of remote access, which lets me quickly connect to my work system and run heavy CAD tools without lag, keeping my work uninterrupted. The screen sharing is also very useful for quick design discussions and issue resolution. Additionally, the initial setup is quite straightforward, with simple installation and quick remote system connectivity through ID and password access. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

While TeamViewer is very useful, it can sometimes have lag when handling heavy CAD models, and its performance depends a lot on internet stability. Occasional disconnections and corporate security restrictions can also interrupt smooth usage. Improving stability and performance for high-end applications would make it even better. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Vasundhara,

Thanks for sharing your detailed feedback.

We’re glad to hear TeamViewer helps you reliably access high‑performance CAD/CAE systems and supports smooth collaboration through screen sharing and quick setup.

We appreciate your comment on lag and stability with heavy CAD workloads; performance can be sensitive to network conditions, and improving this experience remains a key focus for us. Your insights help us continue enhancing stability and performance for demanding engineering use cases.

However, when dealing with connection issues, please ensure that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi could solve the issue.

Finally, your insights help us continue enhancing stability and performance for demanding engineering use cases.

Best,

Valeria/TeamViewer

Sandeep V.
SV
Sandeep V.
Apple support specialist
Information Technology and Services
Enterprise (> 1000 emp.)
"Easy Admin Switching with Powerful Remote Tools and Real-Time Chat"
5/5
What do you like best about TeamViewer?

As a consultant, I’ve found it very easy to switch a user profile from a standard user to an admin account. I also appreciate the range of features available, especially remote reboot and remote connect, which are genuinely helpful in day-to-day support. Another feature I really like is being able to chat with the end user in real time while I’m using remote access. We really love having that option. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I don’t really have any dislikes, unless you’re expecting absolutely no delays in end-user support. Overall, it’s a helpful tool for an engineer to have on hand, especially when dealing with stressful remote sessions. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi Sandeep,

Thank you for sharing your experience. We’re pleased to hear that TeamViewer’s admin access, remote reboot, real‑time chat, and overall stability support you effectively during demanding remote sessions. It’s great to know TeamViewer helps overcome limitations with admin prompts and remote access scenarios where other tools aren’t sufficient.

Best,

Ying/TeamViewer

Questions about TeamViewer? Ask real users or explore answers from the community

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RC
Roberto Carrasco
•
Last activity 3 months ago

For those who use TeamViewer, how did you find it?

3 Upvotes
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AA
Ahetesham Agosbal
•
Last activity about 10 hours ago

How to install the TeamViewer.

Pricing Options

Pricing provided by TeamViewer.

Remote Access

Starting at $24.90

Business

$50.90

Premium

$112.90
TeamViewer Comparisons
TeamViewer Features
Remote Wipe
Device Management
Device Enrollment
Cross-Platform Access
Mobile Device Access
Applications Management
Usage Information
Active Directory Integration
Diagnostics
Remote Control