--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4100 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4100 scale: '5' date_modified: '2026-07-31' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,100 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (518 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (165 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (138 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Stability, flexibility, and low latency. Essential for me to be able to serve my clients remotely. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** Security and ease of use, both for me as an administrator and for my clients with the Host version. **What do you dislike about TeamViewer?** Personally, I can say that the new features that are emerging make its usability a bit more complex and expensive. I understand that depending on the profile of the TeamViewer administrator/technician, these solutions are very helpful. However, the type of client I serve doesn't require these upgrades because they are individuals, not companies. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer Business allows me to provide support to 3 or more clients simultaneously, resolving simple or intermediate system, programs, or network-level issues. This can be done from my office in notebook or via my smartphone with a 4G connection, without any issues of dropped calls or slow speeds. **Official Response from Ying Qin:** > Hi There, Thanks for your thoughtful review! We’re happy to hear that TeamViewer’s stability, low latency, and flexibility support your remote work smoothly, even across multiple clients and devices. It’s also great to know that security and ease of use meet both your needs and those of your clients. We appreciate your feedback on feature complexity and pricing. We recognise that individual users may have different needs, and we’re continuously working to improve usability and flexibility across plans. If you have further ideas or want to connect with peers, we’d love to see you in our https://community.teamviewer.com/. We appreciate your support! Best, Ying/TeamViewer ### 2. Facilitate Transfers and Efficient Remote Control **Rating:** 5.0/5.0 stars **Reviewed by:** Rey David H. | Engineer, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** I like that TeamViewer allows sharing and recording what is done in the program. It is very useful for helping collaborators who are far away, as it facilitates remote problem-solving and allows sharing files directly from the host PC to the other. Additionally, the TeamViewer interface is very user-friendly and the setup is very quick, which makes it easy to use. **What do you dislike about TeamViewer?** I would like you to improve the image transfer quality. You could also add more design to the interface. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to help remote collaborators, solve problems, and share files. It allows me to transfer files directly without the need for other software. **Official Response from Ying Qin:** > Hi Rey, Thanks for your feedback! We’re happy to hear TeamViewer is helping you collaborate remotely and transfer files with ease. We also appreciate your suggestions on image quality and design — we’ll keep them in mind as we continue to improve. Best, Ying/TeamViewer ### 3. Easy, Convenient, and Works Well Compared to Other Providers **Rating:** 4.0/5.0 stars **Reviewed by:** Deepak B. | Data governance and management analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** It’s easy to use and very convenient. The login process is simple, and overall it works well compared to similar products from other providers. **What do you dislike about TeamViewer?** Sometimes it’s slow and can lag on older systems, since it tends to use more CPU. **What problems is TeamViewer solving and how is that benefiting you?** It helps me control any computer with TeamViewer installed from anywhere in the world, as long as I have a good internet connection. For IT professionals and support teams, it really makes life easier. **Official Response from Valeria Di Prisco:** > Hello Deepak, Thank you for your rating. It is great to hear that you find TeamViewer easy to use, convenient, and effective compared to other solutions. Being able to access and control devices from anywhere is a key benefit for IT support. We understand your feedback about slower performance and lag on older systems. When experiencing this, we recommend ensuring that both devices are running the latest version of TeamViewer. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may help improve performance. All the best, Valeria/TeamViewer ### 4. TeamViewer - Making It Easier To Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** TeamViewer is a great way to connect to another user's PC so we can provide technical assistance. It has always been reliable and consistent, and that's all we can hope for. **What do you dislike about TeamViewer?** I dislike the new layout, honestly. I appreciate being able to use the Classic layout, as I think it's better and aligns to my workflow. **What problems is TeamViewer solving and how is that benefiting you?** It allows us to easily connect to people who need PC help. It's simple and has no fuss. **Official Response from Ying Qin:** > Hi Michael, Thank you for your review. We are pleased to hear that TeamViewer provides a reliable and consistent way for your team to connect with users and deliver technical assistance when needed. We also appreciate your feedback about the new layout and understand your preference for the Classic interface. It's great to hear that the option to switch helps support your preferred workflow. Thank you for choosing TeamViewer to assist your users quickly and easily. Best regards, Ying/TeamViewer ### 5. TeamViewer Makes Remote IT Support Smooth and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about TeamViewer?** I am a person who works from home , so whenever I face any IT related problems with my laptop here TeamViewer plays a very significant role for enabling me to connect with the IT team, so that the problem gets resolved gets resolved although i am working remotely. **What do you dislike about TeamViewer?** There is no specific feature that i dislike in TeamViewer because whenever have used it, the connection was very smooth. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me to get a resolution even without being physically present. **Official Response from Ying Qin:** > Hi TeamViewer user, We really appreciate your positive review. It is wonderful to know that TeamViewer makes remote IT support seamless for you and supports your work-from-home setup with smooth connections and quick resolutions. Your feedback reinforces how important easy remote access is for everyday work. Best, Ying/TeamViewer ### 6. Seamless Remote Desktop with Intuitive Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TeamViewer?** I use TeamViewer because it makes it easy for my colleagues to use remote desktop to help me with our trade logging software. It's very useful when someone can remote desktop and resolve issues or teach me, especially since our company works across continents. I like how easy it is to use the remote desktop and other features; I'd say it's very intuitive in general and easy to set up. The initial setup was very seamless. I used to experience a lot of lag or slow connection, but that seems to have been fixed in the last two years. I most often use it with Excel and Comet. **What do you dislike about TeamViewer?** Earlier there used to be a lot of lag/connection would be slow but now that seems to have fixed in the last 2 years. **What problems is TeamViewer solving and how is that benefiting you?** I usually use TeamViewer for remote desktop support with trade logging software. It's great for resolving issues and teaching me about new tech, especially since we work across continents. TeamViewer is intuitive and easy to set up. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for taking the time to share such a detailed review. It is great to hear that TeamViewer makes it easy for your colleagues to support you remotely and helps resolve issues or provide guidance across continents. We are glad you find the remote desktop intuitive, easy to set up, and reliable for your daily work, including tools like Excel and Comet. We also appreciate your note that earlier lag and connection issues have improved over time. Feedback like yours confirms the value of ongoing improvements to performance and stability. Thank you for trusting TeamViewer for your remote support needs. Best regards, Valeria/TeamViewer ### 7. Effortless Remote Assistance with Quick Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Nitesh K. | Senior Web Application Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2026 **What do you like best about TeamViewer?** I like TeamViewer's easy connectivity, which makes it handy and easy to use. The interface is also something I appreciate, and the initial setup was very quick. **What do you dislike about TeamViewer?** One thing that bothers me about TeamViewer is needing a new code every time I connect with a machine. It's a bit inconvenient because I have to enter a new code each time. **What problems is TeamViewer solving and how is that benefiting you?** I can connect and help my parents use things easily. It's very handy and easy to use. **Official Response from Ying Qin:** > Hi Nitesh, Thank you for sharing your experience with TeamViewer! We’re glad to hear that the quick setup, easy connectivity, and simple interface have made it easier for you to support your parents remotely. That’s exactly the kind of everyday assistance we’re happy to help enable. We also understand that entering a new code each time can feel inconvenient. Depending on your setup and use case, there may be options that make repeat connections easier. We recommend checking our setup guidance or visiting the TeamViewer Community at https://community.teamviewer.com/ for helpful tips. Thanks again for your feedback. We really appreciate it! Best, Ying/TeamViewer ### 8. Efficient Remote Access, Simple Yet Powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Junaid E. | National IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about TeamViewer?** I mainly use TeamViewer to remotely access my work computer and to help others troubleshoot tech issues. What I like most is how easy it is to connect and get things done quickly. The setup is straightforward, the connection is usually stable, and it saves a lot of time compared to trying to explain technical steps over the phone. The straightforward setup means I can get connected quickly without spending time configuring complicated settings. When I need to help someone, it is usually ready in minutes, and I can connect using my work tablet, and it works great. I needed more advanced features and a more robust support solution, which is why I switched from AnyDesk to TeamViewer. Overall, it is reliable, easy to use, and offers strong remote support features. **What do you dislike about TeamViewer?** One area for improvement is the pricing structure. I had to purchase an additional add-on to support mobile users, which wasn't very clear upfront. The pricing tiers could be simpler and more transparent. Some important features require add-ons, which is not always clear upfront. Clearer feature breakdowns and more flexible options for smaller teams would improve the overall experience. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to remotely access my work computer and help others troubleshoot tech issues. It solves not being physically present, saving time and avoiding long explanations. I like its easy setup and stable connection, making it quick to get things done. **Official Response from Valeria Di Prisco:** > Hello Junaid, Thank you for sharing such a detailed experience. We are pleased to read that TeamViewer is helping you with your daily tasks by facilitating access to your work computer and helping you to assist your acquaintances with their technical issues through a reliable and stable remote connection. We take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting and useful information: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Regarding your comment about the pricing structure, we appreciate your feedback. Comments like yours help us understand our customers' needs and adapt our services accordingly. We wish you a nice day! Valeria/TeamViewer ### 9. Updated TeamViewer Review from Drew **Rating:** 2.5/5.0 stars **Reviewed by:** Drew B. | M365 Practice Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about TeamViewer?** Our company enjoys the complete remote control access, unattended access, file transfer capabilities, Wake on LAN, and the fact that it works on all platforms. **What do you dislike about TeamViewer?** There can be latench issues if the network is saturated, which can cause connection drops. It is also fairly expensive compared to other tools, they are very strict about their licensing, and there have been security issues in the past. **What problems is TeamViewer solving and how is that benefiting you?** It allows to remotely control endpoints, provide IT support, assist and collab in real time, and saves us the time and effort of an onsite visit for a minor issue. **Official Response from Ying Qin:** > Hello Drew, Thank you for sharing the feedback on using TeamViewer! We are sorry to hear about the poor experience with TeamViewer. kindly check one of the settings on TeamViewer for Copy and Paste please: TeamViewer -> Extras -> Options -> Advanced -> Advanced settings for connections to other computers -> Clipboard synchronization, and tick for activation and untick this option for deactivating the function. At the same time, we would like to invite you to join TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Ying/TeamViewer ### 10. Reliable, Intuitive Remote Access with Quick Setup in TeamViewer **Rating:** 4.0/5.0 stars **Reviewed by:** Manisha . | Technical Solutions Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about TeamViewer?** Reliable remote access, an intuitive interface, quick setup, and stable performance make TeamViewer an efficient tool for remote support and collaboration. **What do you dislike about TeamViewer?** Licensing costs can be high, and occasional connection or authentication issues can affect the remote support experience. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the challenge of providing fast, secure remote support. It enables quick issue resolution, reduces downtime, and improves productivity by allowing teams to collaborate and troubleshoot systems from anywhere. ### 11. Agile and Practical Remote Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Romeu E. | Consultor de implantação e apoio na integração ERPs com sistema de Protesto (IEPTB/CRA), Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about TeamViewer?** I like the pre-registration of devices such as computers. The connection is very fast and practical, greatly facilitating use. TeamViewer offers many features, especially file transfer, which I find very useful. The initial setup was very smooth, easy, and quite intuitive, which is great. Furthermore, the software perfectly meets my remote support needs. **What do you dislike about TeamViewer?** I have no problem or difficulty **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to assist clients remotely, quickly resolving questions and issues. It facilitates remote access with pre-registration of devices and is practical, allowing connection and resolution of requested issues through messengers like WhatsApp or email. Then I access TeamViewer and resolve or clarify doubts. Very practical. **Official Response from Valeria Di Prisco:** > Hi Romeu, Thank you for your rating! Wish you a great day. Valeria/TeamViewer ### 12. Friendly, helpful team – really top-notch **Rating:** 5.0/5.0 stars **Reviewed by:** Roland I. | Senior System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** The employees, I already know quite a few by now. Friendly, open-minded, and very helpful. Really top-notch. **What do you dislike about TeamViewer?** That we have some major clients who do not allow TeamViewer for various reasons **What problems is TeamViewer solving and how is that benefiting you?** Since TeamViewer Tensor is highly scalable, responsible TV-MA management tasks can be taken over, thereby giving me more time. **Official Response from Valeria Di Prisco:** > Hi Roland, Thank you for your rating and feedback. It is great to hear that you have had such positive experiences with our team and found them friendly, open-minded, and helpful. Providing personal and reliable support is something we truly value. We understand your concern about some clients not allowing TeamViewer in their environments. If you would like to discuss this topic further, we invite you to visit the TeamViewer Community, where our experts and other users share insights and experiences: https://community.teamviewer.com. We are also glad that TeamViewer Tensor helps streamline management tasks and gives you more time to focus on other priorities. Best regards, Valeria/TeamViewer ### 13. Easy-to-Use Remote Support with Solid Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Brad M. | Sr. Acct Exec, Marketing Manager, Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** Used TeamViewer for several years for customer software support. It is easy to use, and the performance is good. **What do you dislike about TeamViewer?** Made in the USA is important for our company. TeamViewer comes from Germany. We also needed an MDM solution for our customers. MDM is not built-in. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to connect to our customers with ease. We can update our application software and troubleshoot as needed. **Official Response from Ying Qin:** > Hi Brad, Thank you for sharing your experience! We’re happy to hear that TeamViewer helps you easily connect with your customers and support them efficiently. We also appreciate your feedback on MDM functionality and requirements. This input helps guide our ongoing improvements. Best, Ying/TeamViewer ### 14. TeamViewr One Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about TeamViewer?** Many features other than just remote administration **What do you dislike about TeamViewer?** The transition from the legacy version to the new version was horrible as it caused a lot of double-ups of our devices which then led to licensing warnings. That should soon be a thing of the past now hopefully. **What problems is TeamViewer solving and how is that benefiting you?** We have only just moved to TeamViewer One and so haven't fully explored its capabilities, but to start, the remote administration is very good and we like the asset management side of it too along with able to gather technical information on each device. We're also interested in the use of setting device alerts so we can be more proactive rather than reactive to forthcoming issues. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your detailed review. We're glad to hear that TeamViewer One is already helping you with remote administration, asset management, and the collection of technical information from your devices. It's also great to know that the proactive monitoring capabilities have caught your interest. We understand that the transition from the legacy version created challenges with duplicate devices and related licensing warnings. As a practical next step, we recommend reviewing your managed devices and removing any duplicate entries that are no longer needed. However, if you would like any assistance with this, we invite you to visit our TeamViewer Community at https://community.teamviewer.com, where you can connect with our experts and other users. We appreciate your feedback and are excited to see TeamViewer supporting your IT operations as you continue exploring its capabilities. Best regards, Valeria/TeamViewer ### 15. TeamViewer: Easy, Reliable Remote Access That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Shiv Kumar P. | Founder & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about TeamViewer?** TeamViewer has been the de factor app I have been using since many years for remote device access. It's easy to use and reliable. And works smoothly every single time. **What do you dislike about TeamViewer?** Perhaps the high price is the biggest drawback when it comes to commercial usage. So for my business I have to resort to anydesk **What problems is TeamViewer solving and how is that benefiting you?** For personal usage team viewer is great and helps me help friends and family members with their device issues remotely **Official Response from Ying Qin:** > Hello Shiv, Thank you for sharing your experience and for being a long-time TeamViewer user. We're delighted to hear that TeamViewer has been a reliable and easy-to-use solution for remote access over the years, helping you support friends and family with their device issues. We also appreciate your honest feedback regarding pricing for commercial use. Feedback like yours is valuable as we continue to evaluate how we deliver value to our customers. We’re grateful for your continued trust in TeamViewer and wish you all the best. Best, Ying/TeamViewer ### 16. Fast, Secure Remote Access with a Simple, Convenient UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about TeamViewer?** It is really useful for quickly accessing another device remotely without using a complicated setup, especially for troubleshooting or helping someone out by connecting with ID/password. The main benefit is convenience since you can access files or fix issues from anywhere. It also works across different devices and is secure which is extremely important as a customer. Also, the UI is simple and easy to navigate **What do you dislike about TeamViewer?** Sometimes the connection quality can depend a lot on internet speed, so it may lag a bit during longer sessions. Also, the interface has a lot of features which can become a little overwhelming at times. As far as downsides are concerned, pricing for advanced features seem a bit high especially for regular use. Three can also be occasional connection drops and setting permissions and access can need a little getting used to. **What problems is TeamViewer solving and how is that benefiting you?** It helps with remotely accessing devices and resolving issues without needing to be on site. This saves time and makes it easier to support systems or collaborate when people are working from different locations **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing such a thoughtful review. We’re happy to hear that TeamViewer makes it easy to securely access devices from anywhere, resolve issues remotely, and support collaboration across different systems. It’s especially great to know the UI and overall convenience stand out for you. We understand your concerns around occasional lag, connection drops, and the learning curve that can come with more advanced features and permissions. Pricing and performance are important considerations, and feedback like yours helps us continue refining the experience to better support long sessions and regular use. Best, Ying/TeamViewer ### 17. Comprehensive strong home office and remote maintenance solution with top-notch support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** We use TeamViewer for several hundred users as a home office solution and also to perform remote maintenance within the company. TeamViewer is constantly working to optimize this for the customers. We have an all-around good solution and are therefore satisfied with the price/performance ratio. The support from TeamViewer is excellent, timely, and personal. **What do you dislike about TeamViewer?** I cannot make any negative statements about this at the moment. **What problems is TeamViewer solving and how is that benefiting you?** We save routes within the house, can connect external offices to the house network, and work more closely with external service providers. **Official Response from Valeria Di Prisco:** > Hello TeamViewer, Thank you for sharing your experience. It is great to hear that TeamViewer supports your home office environment and remote maintenance across several hundred users. We are especially pleased that you see value in the ongoing improvements, the overall price to performance ratio, and the support you have received from our team. We are glad that TeamViewer helps you reduce travel within the organization, connect external offices, and collaborate more closely with service providers. Supporting efficient and connected workflows is exactly what we aim to achieve. Best regards, Valeria ### 18. Seamless Screen Sharing, Ideal for Remote Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Bahadur M. | Designing Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2026 **What do you like best about TeamViewer?** I use TeamViewer to share screens, which makes it easy to communicate with both my clients and business employees. I appreciate how it supports team collaboration and customer communication globally without needing phone calls. I also like the user interface because it's really simple to work on and can be easily scaled with new users. Most of our employees work remotely and provide services in rural areas, and whenever they encounter challenges, TeamViewer helps us explain technicalities effectively. The initial setup was straightforward, which was a big plus. **What do you dislike about TeamViewer?** The major challenge I face while using TeamViewer is the requirement for strong internet connectivity. Without 5G or Wi-Fi, this platform isn't useful. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for team collaborations and to communicate with customers globally without phone calls. It allows me to share screens across multiple devices, facilitating easy communication and explanation of technicalities. **Official Response from Valeria Di Prisco:** > Hello Bahadur, Thank you for your review. We´re happy to read that TeamViewer supports effective collaboration with colleagues and customers worldwide without the need for phone calls. The cross‑device screen‑sharing functionality is particularly valuable, as it enables you to give clear demonstrations and simplifies the explanation of technical details. Regarding your comment about the internet connectivity. We recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help in your future connections. Valeria/TeamViewer ### 19. Easy, Reliable Remote Access with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** João N. | Junior Gaming Integrations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about TeamViewer?** What I like best about TeamViewer is how easy it is to connect to another device remotely. It’s very user-friendly, reliable, and allows me to quickly access computers or provide support from anywhere **What do you dislike about TeamViewer?** Sometimes the connection speed can be slow depending on the internet connection, and the pricing for some plans can feel a bit expensive for small users. However, overall it’s still a very useful tool. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps solve the problem of remote access. It allows me to control and troubleshoot computers without being there in person, which saves time and makes work more efficient. **Official Response from Valeria Di Prisco:** > Hello João, Thank you so much for your positive review. Happy to read about how TeamViewer is helping you to control and troubleshoot computers without being there in person, saving you time and making work more efficient. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Regarding the pricing comment, we suggest contacting our sales support team, who will be happy to discuss licensing options with you based on your needs. You can find our local number here - https://www.teamviewer.com/en/customer-support Best, Valeria/TeamViewer ### 20. Effortless Remote Access, Reliable Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Naqeeb K. | Legal Head, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about TeamViewer?** I like that TeamViewer makes it pretty easy to connect to someone else's computer. Also, the feature where you can copy files from one PC to another is actually great. The initial setup was pretty easy, and it was smooth to create an account on both laptops and connect between them. **What do you dislike about TeamViewer?** I think at times TeamViewer gets a little laggy, so I think that's something that can be improved. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it much easier and more efficient to fix technical errors by allowing me to directly access others' computers. I don't have to explain technical details to non-technical people anymore. **Official Response from Valeria Di Prisco:** > Hello Naqeeb, Thank you for sharing your experience. It is great to hear that TeamViewer makes it easy for you to connect to other computers and that features like file transfer and quick setup are working well for you. Being able to directly access devices rather than explain technical steps can make support much more efficient. We understand your note about occasional lag. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may help improve performance. Thank you again for your feedback and for using TeamViewer. Best regards, Valeria/TeamViewer ### 21. Easy Remote Connection Without Passwords **Rating:** 5.0/5.0 stars **Reviewed by:** Eric B. | Q8Truck (formerly IDS) IT Product Owner @ OKQ8 Tech, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** Easy to remote connect without using passwords, with a great UI and great performance. **What do you dislike about TeamViewer?** It happends from time to time that the system may think you are using it commercialy, even though you are not. And it takes a few days to restore access. **What problems is TeamViewer solving and how is that benefiting you?** Being able to remote connect very smooth without passwords. **Official Response from Ying Qin:** > Hello Eric, Thanks for sharing your experience! It’s great to know TeamViewer’s password-less remote access and performance are working well for you. We also appreciate your patience regarding occasional commercial‑use detection and your feedback on the recovery process. Best, Ying/TeamViewer ### 22. Effortless Remote Collaboration with Minimal Lag **Rating:** 4.5/5.0 stars **Reviewed by:** Asfar S. | Freelance Video Editor and motion graphics designer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about TeamViewer?** I use TeamViewer to remotely access my co-workers' systems when they need assistance or for collaboration on projects. I love that it is so easy to use and access because the UI is user-friendly. The screen presentation in TeamViewer is quite smooth and lags significantly less compared to other apps. The initial setup was very easy, just install and it's good to go. **What do you dislike about TeamViewer?** only one thing sometimes the access keys don't work. other then that it's great **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to remotely access colleagues' systems, easing collaboration and reducing calls with smooth screen sharing. **Official Response from Valeria Di Prisco:** > Hi Asfar, Thank you for sharing your experience. It is great to hear that TeamViewer supports your collaboration with colleagues so effectively and that you find it easy to use, with a smooth screen experience and quick setup. Being able to assist and work together remotely with less friction is a key benefit. Regarding your note about access keys not always working as expected. We invite you to share more details in the TeamViewer Community at https://community.teamviewer.com/, where our experts and other users can help you look into this. Thank you again for your balanced feedback. Best, Valeria/TeamViewer ### 23. Clean, Intuitive Interface with Smooth Performance Across Devices **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about TeamViewer?** It is very user-friendly and has a simple setup process. The interface is clean and intuitive, so even non-technical users can navigate it easily. It supports cross-platform compatibility and also works well on mobile devices. It’s suitable for personal use, small teams, and even large enterprises. Performance is solid, with very little lag and a smooth, seamless experience. Onboarding is easy and quick, with no complex configuration needed. **What do you dislike about TeamViewer?** Performance drops noticeably when the network is slow or unstable, which makes it a bit unreliable. Sometimes it is CPU intensive on low spec machines. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and supporting computers remotely, without needing to be physically present. It helped a lot during the pandemic and, in my view, contributed to saving many jobs. It also saves time and effort when teams are working from different places. Before using it, teams were supposed to be localized; now people can join from anywhere, which removes that limitation. It benefits me as I prefer remote work structure, so I can work from home and makes collaboration much easier. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for sharing your experience. We really appreciate your thoughtful feedback. It’s great to hear how TeamViewer has supported your transition to remote work and helped your teams stay connected, especially during such a challenging period. Enabling secure remote access and collaboration regardless of location is exactly what TeamViewer was built for, and we’re glad it’s helped remove geographic barriers, save time, and support flexible work structures. Regarding your comment, when experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope this makes your future connection easier. Best, Valeria/TeamViewer ### 24. Efficient Troubleshooting Tool with Room for AI Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Khaled R. | Cloud DevOps Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** I like that TeamViewer is easy and fast, and it's very easy to initiate the session. It has a high frame rate with no lag and works as expected. The initial setup was very easy, with a user-friendly UI, and the instructions were crystal clear. **What do you dislike about TeamViewer?** I think we can improve some features like integrating an AI assistant inside TeamViewer for recommendations and summarizing the calls and making a recap and so on. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for troubleshooting both internally and with clients, solving errors related to DevOps and cloud infrastructure engineering. **Official Response from Valeria Di Prisco:** > Hi Khaled, Thank you for sharing your detailed feedback. It is great to hear that you value the ease of use, fast connections, and smooth performance of TeamViewer, as well as the clear and simple setup. Supporting efficient troubleshooting in DevOps and cloud environments is exactly what we aim to do. We also appreciate your suggestion regarding AI features. You might be interested to know that we are already introducing AI capabilities with Tia, our in-session intelligent support assistant. You can learn more about it here: https://community.teamviewer.com/English/discussion/143720/meet-tia-your-in-session-intelligent-support-assistant#latest All the best, Valeria/TeamViewer ### 25. Secure Remote Control, High Cost **Rating:** 4.0/5.0 stars **Reviewed by:** Neha V. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TeamViewer?** I like TeamViewer's cross-platform compatibility, which is really important for remote work scenarios. It provides secure and cross-platform remote control, which solves a lot of issues for me. The drag and drop file transfer feature is secure, making it convenient to use. I also appreciate the support for mobile workforces, which enhances flexibility. MultiMonitor support is a standout as I often work with a multi-monitor setup, and it even provides high resolution. The initial setup was easy for my team, which has more than 500 employees. **What do you dislike about TeamViewer?** high cost **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for secure and cross-platform remote control, which supports mobile workforces and makes remote work scenarios manageable. **Official Response from Ying Qin:** > Hello Neha, Thank you for your detailed feedback! We’re glad to hear that TeamViewer supports your organization with secure, cross-platform remote access and that features like multi-monitor support and file transfer add value to your workflows. It’s especially great to know that deployment across a large team was smooth and that it helps enable your mobile workforce effectively. We also appreciate your comment regarding pricing, and we value your perspective as we continue to evolve the overall experience. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 26. TeamViewer Makes Managing Multiple Remote Computers Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Steve W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** I am able to work on many remote computers. **What do you dislike about TeamViewer?** There are no downsides to working with Teamviewer. **What problems is TeamViewer solving and how is that benefiting you?** I fix my customers computers. **Official Response from Ying Qin:** > Hello Steve, Thank you for sharing your feedback. We are delighted to hear that TeamViewer helps you efficiently manage multiple remote computers and supports you in assisting your customers whenever needed. It is especially great to know that you have had such a positive experience with the platform and have not encountered any downsides. We appreciate your trust in TeamViewer and thank you for taking the time to leave a review. Best, Ying/TeamViewer ### 27. Easy-to-Use Interface and Simple Colleague Access When Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** Its interface is quite easy to use, and you don’t need much effort to understand how things work. In critical cases, it’s also easy to give your colleagues access to your laptop for various reasons. **What do you dislike about TeamViewer?** It runs in the background all the time and hence consumes memory resources , I noticed that due to this some my other important important applications lag. **What problems is TeamViewer solving and how is that benefiting you?** Most of the times I work from home and there have been times where there were some issues with my Laptop,Software or connection issues.This was resolved by my IT support team using TeamViewer remotely.and hence it solved my problems without me being in the office. **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your experience. It’s great to know TeamViewer makes it easy to grant colleague access and supports your remote work through quick IT assistance. We appreciate your feedback regarding memory usage and performance, and we’ll pass this along as part of our ongoing improvements. Best, Ying/TeamViewer ### 28. Remote Support Made Easy from Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Neil S. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about TeamViewer?** It lets me provide remote support from offsite locations and fix problems when they come up. **What do you dislike about TeamViewer?** If I get disconnected during a support session, the password changes, and the user has to resend the password so I can continue. **What problems is TeamViewer solving and how is that benefiting you?** It helps me save time and effort when I need to visit clients to fix problems. **Official Response from Ying Qin:** > Hi Neil, Thank you for your feedback! We’re glad to hear that TeamViewer helps you provide remote support from anywhere and saves you time when assisting your clients. We also appreciate your comments regarding the session password when reconnecting. We understand how this can interrupt the workflow, and your feedback is valuable for improving the overall experience. Thanks again for sharing your thoughts and for choosing TeamViewer! Best, Ying/TeamViewer ### 29. Team viewer is a popular remote access and support software **Rating:** 5.0/5.0 stars **Reviewed by:** Raju P. | Onsite Engineer, Consumer Electronics, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2025 **What do you like best about TeamViewer?** This is a very easy to use application and is very simple to learn and navigate providing one the ability to tackle projects without physically not present in the office. **What do you dislike about TeamViewer?** Occasionally there are errors,even get bumped from server also can pose security risks if not used properly. **What problems is TeamViewer solving and how is that benefiting you?** It helps navigate and tackle projects with remote access allowing reliable performance and cross platform compatability. **Official Response from Valeria Di Prisco:** > Hello Raju, Thank you for your feedback on TeamViewer! We’re glad to hear that the platform is easy to use, quick to navigate, and that the cross‑platform compatibility and reliable performance are supporting your day‑to‑day work, enabling you to stay productive and tackle projects even when working remotely. We appreciate your note regarding occasional errors and connection interruptions. Reliability and security are top priorities for us, and we’re continuously improving performance while offering robust security features and best practices to help ensure and safe, stable experience. Thanks again for sharing your experience on G2! Best, Valeria/TeamViewer ### 30. Reliable, Easy-to-Use Remote Access with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ajinkya E. | It admin, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** What I like most about TeamViewer is its reliability and ease of use. It makes remote access seamless, even for non-technical users, and works consistently across different devices and networks. The secure connection, quick setup, and stable performance make it a dependable tool for remote support and collaboration. **What do you dislike about TeamViewer?** What I dislike about TeamViewer is the occasional lag during sessions and frequent commercial use detection prompts, which can interrupt usage even for regular users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and controlling devices remotely without physical presence. It benefits users by enabling quick support, easy file access, and seamless connectivity across locations, saving time and effort. **Official Response from Ying Qin:** > Hi Ajinkya, Thanks for sharing your experience. It’s great to know TeamViewer provides reliable, secure remote access with a quick setup. We appreciate your honest feedback on session lag and commercial‑use prompts, and we’ll share this with our team as we work on further improvements. Best, Ying/TeamViewer ### 31. One of the Most Dependable Remote Access Platforms We’ve Used **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent John P. | Data Center & Special Projects Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about TeamViewer?** The Support for different Operating Systems. I use Team Viewer on Windows, Mac, Linux, The Support Site has good information and insight on setup and configurations. **What do you dislike about TeamViewer?** The yearly pricing jump cna be irritating. When using for client support, the yearly upgrade is mandatory in order to assist clients on latest versions. **What problems is TeamViewer solving and how is that benefiting you?** Remote access and assistance for Users. **Official Response from Ying Qin:** > Hi Vincent, Thank you for sharing your experience on G2. It is great to hear that TeamViewer supports your work across Windows, macOS, and Linux, and that our Support site helps with setup and configuration. Reliable cross-platform access and clear documentation are key benefits for remote assistance. We also understand your frustration around yearly pricing changes and the need to stay on current versions when supporting clients. We know that predictable costs are important, especially when TeamViewer is part of daily client support workflows. Thanks again for your balanced feedback and for using TeamViewer for remote access and user assistance. Best regards, Ying/TeamViewer ### 32. Effortlessly Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit J. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2026 **What do you like best about TeamViewer?** Cross platform compatibility, enterprise grade security and ease of use **What do you dislike about TeamViewer?** The platform occasionally flags personal users for “suspected commercial use.” While that can be inconvenient, it also shows how aggressively TeamViewer protects its intellectual property and monitors network traffic to maintain overall data integrity. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer lets you take full control of a remote desktop or mobile screen from anywhere in the world. **Official Response from Ying Qin:** > Hi Ankit, Thank you for sharing your experience with TeamViewer. We are glad to hear that the combination of cross-platform access, enterprise-grade security, and ease of use is delivering real value for your remote work and device management needs. We understand the frustration on interrupt sessions. You can find more information and request a review here: https://www.teamviewer.com/en/special/reset-management/ It is great to see TeamViewer enabling you to securely control remote desktops and mobile devices from anywhere. Best, Ying/TeamViewer ### 33. Effortless Remote Support with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** I love TeamViewer's UI, it's very clear and clean, making it aesthetically pleasing and easy to understand. It's also incredibly easy to set up, not a problem at all. **What do you dislike about TeamViewer?** I think the one thing that it can increase is its simplicity and making it friendly for people who are not technically aware, tech savvy, or you know, those kind of people. They also should need to be able to use it. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to resolve technical issues by enabling remote access. It’s especially helpful whenever I’m blocked by a technical step, because it allows my technician to connect and fix the problem remotely. I also use it sometimes to help friends when they get stuck and need assistance. On top of that, I use it for file sharing and quick access to shared information. **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for sharing your experience! We’re glad you find TeamViewer easy to set up with a clean and intuitive interface. That’s exactly what we aim for. It’s great to hear it’s helping you troubleshoot issues remotely and support others when they need it. We also appreciate your suggestion about making the experience even simpler for less technical users. That’s valuable feedback and something we’re continuously working on. If you’d like to share more ideas or connect with other users, feel free to join us at https://community.teamviewer.com/. Best, Ying/TeamViewer ### 34. Free for Personal Use with a Great Business Contact Listing **Rating:** 4.5/5.0 stars **Reviewed by:** Dencel B. | Senior principal consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about TeamViewer?** I like the fact that it is free to use for personal use, and the business contact listing is also very cool **What do you dislike about TeamViewer?** the web version can be very slow. Better to download it **What problems is TeamViewer solving and how is that benefiting you?** Since I live far away from my customers, Teamviewer allows me to work on the systems even if I am on the other side of the world **Official Response from Valeria Di Prisco:** > Hi Dencel, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoy using TeamViewer for personal use and that you find the business contact listing helpful. It’s great to know that TeamViewer lets you support customers no matter where you’re located. We also appreciate your note about the web version. While it’s useful for quick access, we agree that the desktop app often provides a faster and smoother experience. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 35. Excellent for Quick Troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** Evan B. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TeamViewer?** TeamViewer is still great to help troubleshoot issues quickly. Our IT team can hop on and connect super quick once we call in and establish that connection is needed. **What do you dislike about TeamViewer?** Sometimes connecting to others can still be complicated. The codes can be annoying to connect to other computers, but still very nice to work efficiently. **What problems is TeamViewer solving and how is that benefiting you?** It helps me connect with other computers and teammembers to help resolve any issue in real time. I would be lost without this software. **Official Response from Ying Qin:** > Hello Evan, Thank you for your kind words! We’re glad to hear that TeamViewer helps your IT team jump in quickly and resolve issues in real time. That’s exactly what we aim for 😊 We also appreciate your feedback regarding connection codes. We understand they can sometimes feel a bit cumbersome, and we’re continuously working on making connections even smoother and more intuitive. It’s great to know TeamViewer plays such an important role in your daily work. We truly value your support! Best, Ying/TeamViewer ### 36. Easy Remote Login and Helping Family from Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Austin Z. | Digital Advertising Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TeamViewer?** It allows me to easily login to my computer on the go or help family fix computer issues when I am away. **What do you dislike about TeamViewer?** I have not found any feature I do not like. **What problems is TeamViewer solving and how is that benefiting you?** When I need to fix a computer for someone it is sometimes easier to do it myself than to try and explain how to do it. **Official Response from Valeria Di Prisco:** > Hi Austin, Thanks for taking the time to share your experience. It is great to hear that TeamViewer helps you easily access your computer while on the go and support family members when you are away. Being able to step in directly rather than explain every step can make a real difference and save time. We appreciate your positive feedback and are glad TeamViewer supports you in staying connected and helpful wherever you are. Best, Valeria/TeamViewer ### 37. Marginally better than pouring battery acid in your eyes **Rating:** 0.5/5.0 stars **Reviewed by:** Eugene P. | Project lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about TeamViewer?** You can switch to the old UI which is slightly more bearable **What do you dislike about TeamViewer?** Everything else. I don't think any other company has figured out how to make a filtering a local list of 30 something items take a full second after each character typed. **What problems is TeamViewer solving and how is that benefiting you?** Remote support, though "solving" is a really generous statement. **Official Response from Ying Qin:** > Hi Eugene, Thank you for taking the time to share your candid feedback. We appreciate hearing that the option to switch back to the old UI has helped make your experience more manageable. We're sorry to hear that other aspects of the product haven't met your expectations, particularly in terms of performance and usability. Feedback like yours helps us better understand where users encounter frustration and where improvements are needed. Best, Ying/TeamViewer ### 38. Mature and reliable: Teamviewer Tensor impresses in function and administration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about TeamViewer?** The product Teamviewer Tensor is mature and works wonderfully. The administration and the conditional access rule are also well presented and comprehensibly implemented. **What do you dislike about TeamViewer?** I think the client capability should be further expanded. Additionally, there should be the option to exclude certain users/devices in conditional access rules. **What problems is TeamViewer solving and how is that benefiting you?** It enables the provision of a secure tool for remote support, the management of devices and users, and the audit-compliant tracking of everything. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback. It is great to hear that TeamViewer Tensor is working well for you and that you value the administration capabilities and Conditional Access rules. Providing a secure and well-structured solution for remote support, device management, and auditability is exactly what we aim to deliver. We also appreciate your suggestions regarding expanded client capabilities and more granular options within Conditional Access rules, such as excluding specific users or devices. If you would like to share these ideas in more detail, we invite you to visit the TeamViewer Community, where we have a special forum dedicated exclusively to our Tensor customers. and you can connect with our experts and other users: https://community.teamviewer.com Finally, we take the opportunity to invite you to click on the following link, where you will find our Tensor Knowledge base: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-tensor/ Best regards, Valeria/Teamviewer ### 39. Great for remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about TeamViewer?** Working from home is an amazing option to have. With teamviewer you can access work computer(s) and do whatever is needed. **What do you dislike about TeamViewer?** I find the software to be slow at times, if the internet connection is in perfect. It should be optimized for slower connection speeds better. **What problems is TeamViewer solving and how is that benefiting you?** I'm not certain what they are fixing or changing as I dont read the updates. It would be nice to get UI options that you can change for better access. **Official Response from Ying Qin:** > Hello Mike, Thanks so much for your feedback! It’s great to hear that TeamViewer is helping you access your work devices remotely and support your work-from-home setup. We also appreciate your thoughts on performance with slower connections and UI options—this kind of feedback is really helpful as we keep improving the experience for everyone. Thanks again for taking the time to share your perspective! Best, Ying/TeamViewer ### 40. Stable, reliable, and uncomplicated in everyday life **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about TeamViewer?** The software runs stably and does what it is supposed to do. The administrative effort is low, so the overall use remains straightforward. **What do you dislike about TeamViewer?** I don't like that there are different interfaces where I see different things. This causes confusion for me and makes usage unnecessarily complicated. **What problems is TeamViewer solving and how is that benefiting you?** Our Service Desk uses TeamViewer to help internal customers with IT issues. We use Unattended Access for control and administration on some of our devices. Additionally, TeamViewer allows us to access our customers' devices when needed. **Official Response from Valeria Di Prisco:** > Hi TemViewer user, Thank you for your review. We're pleased to hear that TeamViewer provides a stable and reliable experience while keeping administrative effort to a minimum. It's great to know that your Service Desk can efficiently support internal customers and manage unattended access when needed. We also appreciate your feedback regarding the different interfaces. We understand how seeing different views can create confusion. To help ensure a more consistent experience, we recommend verifying that all devices are running the latest version of TeamViewer. If any device hasn't been updated, please proceed. Thank you for sharing your experience with us. Best regards, Valeria/TeamViewer ### 41. Strong Teamviewer support, fair prices, and the feeling of being able to contribute **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about TeamViewer?** The support from the staff at Teamviewer, especially with difficult issues, is a big plus for me. Additionally, I feel like I can contribute to the further development of the product. I also find the pricing overall good. **What do you dislike about TeamViewer?** The new user interface still does not cover all the functions of the old app. In some cases, there are still performance issues in the new interface. Additionally, the permissions module should become significantly more granular. The integrations, for example with Intune, also seem poorly thought out and do not provide any real added value in their current form. **What problems is TeamViewer solving and how is that benefiting you?** Here, I can't say much about it. Except that access with TeamViewer is easier and the whole thing can be securely controlled via conditional access rules. **Official Response from Ying Qin:** > Thank you for taking the time to share your experience with TeamViewer on G2. We’re glad to hear that our support team has been a strong asset for you, especially when handling more complex topics, and that you feel your feedback contributes to the product’s ongoing development. It’s also great to know that our pricing meets your expectations. At the same time, we appreciate your candid feedback on the new interface, performance, permission granularity, and current integrations such as Intune. These are important areas for us, and insights like yours help our teams better prioritise and refine future improvements. Thank you again for your thoughtful review and for highlighting the value of secure, policy‑based access with TeamViewer. Best, Ying/TeamViewer ### 42. Simple Remote Administration and Error Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** Easy to use, even for the regular user, so that the administrator can manage the hardware remotely. **What do you dislike about TeamViewer?** That after updates, the appearance of TeamViewer changes and one has to reorient themselves again. **What problems is TeamViewer solving and how is that benefiting you?** Even colleagues who are not in the office can be professionally supported thanks to TeamViewer. **Official Response from Ying Qin:** > Hi Michael, Thank you for taking the time to share your feedback. We're pleased to hear that TeamViewer is easy to use and helps administrators provide reliable remote support, even when colleagues are away from the office. We appreciate your comments about adapting to interface changes after updates and are grateful for your thoughtful feedback. Best, Ying/TeamViewer ### 43. TeamViewer: Secure, Easy Remote Support with Top-Notch Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shreeram R. | Senior Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about TeamViewer?** I have been using TeamViewer and other paid and free tools. Bur believe me the TeamViewer is ultimate tools for remote support, ease of use to provide support and moreover the product is secure. I use almost everyday to provide support to team and the customers. Their customer support is top notch. Easy to use install and use the product and way to go. **What do you dislike about TeamViewer?** There is nothing to dislike about the TeamViewer **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer provides the single platform to connect the systems with ID with security. It also keeps the session details, so that one can connect quickly to the previously connected systems. **Official Response from Ying Qin:** > Hello Shreeram, Thanks for sharing such a positive and detailed review. It’s great to hear how well TeamViewer fits into your daily workflow. Its ease of use, strong security, and reliable remote‑support capabilities are exactly what make TeamViewer such a trusted tool for both teams and customers. Knowing that you can install it quickly, connect with a simple ID, and rely on top‑notch customer service really reinforces its value. Feedback like yours highlights why TeamViewer continues to stand out as a dependable, all‑in‑one remote‑support platform. Best, Ying/TeamViewer ### 44. Effortless Remote Access, Quick Job Completion **Rating:** 4.0/5.0 stars **Reviewed by:** Darrell D. | Deputy CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about TeamViewer?** I find TeamViewer easy to use, which helps me get jobs done quickly. I use all the tools available in TeamViewer, and I find them very valuable in their own unique way. The initial setup was also very easy for me. **What do you dislike about TeamViewer?** The free sessions sometimes can be a little overbearing. Also, they could improve on the session times. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to access computers on outside networks, saving travel time to clients and efficiently solving end user problems. **Official Response from Valeria Di Prisco:** > Hello Darrell, Thanks so much for sharing your experience with TeamViewer! It’s great to hear that you find the platform easy to use and that its wide range of tools helps you save time in your daily tasks. When facing connection issues, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find our user´s guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 45. Dependable Remote Support, Priced on the High Side **Rating:** 4.5/5.0 stars **Reviewed by:** System A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about TeamViewer?** I use TeamViewer to troubleshoot user-side issues on corporate laptops. It's a very stable product. I have tested a number of competitors' products, and most had some strange logic or unexpected complications in use. TeamViewer just works! It allows us to help our employees located in different countries from a single place, where the support team is, quickly and effectively. **What do you dislike about TeamViewer?** The pricing policy could be a bit more affordable, especially when something else but remote control is required. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to troubleshoot user-side issues on corporate laptops effectively, even with employees in different countries. It is a very stable product compared to others I tested, which had strange logic or complications. **Official Response from Ying Qin:** > Hi TeamViewer user, We really appreciate you taking the time to highlight TeamViewer’s stability and ease of use, especially in a global support environment. Helping IT teams reliably support employees across different countries—without unexpected complications—is exactly what TeamViewer was built for. Reliability and “just working when it matters” remain core priorities for us. Security is equally fundamental to our platform. Remote access to corporate devices requires a high level of trust, and we continuously invest in strong security standards and safeguards to ensure sessions remain protected while still being quick and seamless for support teams. We also value your honest feedback around pricing. We understand that cost is an important consideration, particularly when using capabilities beyond remote control. Input like yours is shared directly with our product and business teams as we continue working to deliver solutions that balance flexibility, security, and long‑term value for organizations of all sizes. Thanks again for trusting TeamViewer for your day‑to‑day IT support—we’re glad it helps you support your users efficiently and with confidence. Best, Ying/TeamViewer ### 46. Easy to use and install **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan H. **Reviewed Date:** July 29, 2026 **What do you like best about TeamViewer?** It is easy to use and install on servers. We mainly use it to remotely access servers and perform any upgrades we need for the customer. **What do you dislike about TeamViewer?** There is nothing that I would change about TeamViewer. **What problems is TeamViewer solving and how is that benefiting you?** They are making it easier to install the software onto clients' computers. **Official Response from Ying Qin:** > Hi Bryan, Thank you for sharing your experience with TeamViewer. We're pleased to hear that our solution helps you remotely access servers, perform upgrades efficiently, and simplify software deployment for your customers. We're grateful for your positive feedback and are glad TeamViewer continues to meet your needs. Best, Ying/TeamViewer ### 47. Remote support tool **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav K. | Enterprise Licensing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TeamViewer?** Well, TeamViewer is one of the specialized IT tools. It helps us with complete control, including remote access and remote reboot. Almost every IT person uses this tool in day-to-day work. **What do you dislike about TeamViewer?** TeamViewer licensing should be fixed, because sometimes users use it for free and it ends up causing a lot of compliance issues. **What problems is TeamViewer solving and how is that benefiting you?** Helping customers and end users is much easier with this. Sometimes we need to support users directly on their machine, and it’s very easy to access it and assist them right away. **Official Response from Ying Qin:** > Hi Gaurav, Thank you for sharing your experience. It is great to hear that TeamViewer supports your daily IT work through fast remote access, full control, and remote reboots, helping you assist customers and end users directly on their devices. To learn more about the differences between private and commercial use, we recommend visiting the TeamViewer Community blog here: https://community.teamviewer.com/English/discussion/94784/thank-you-for-playing-fair Thanks again for your thoughtful and balanced feedback. Best regards, Ying / TeamViewer ### 48. Agile, compatible, secure, stable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 02, 2026 **What do you like best about TeamViewer?** Its security and stability. The possibility of leaving it running on a client without affecting its performance, so I can connect whenever it's convenient. **What do you dislike about TeamViewer?** Its new interface is convoluted and with a lot of hidden information. **What problems is TeamViewer solving and how is that benefiting you?** Repair, observation, training, and remote error correction. Reduction of travel and carbon footprint by not using vehicles as much. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It is great to hear that you value TeamViewer's security, stability, and the ability to keep it available on client devices without impacting performance. Reliable access whenever needed is a key benefit for remote support. We understand your concern about the new interface. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best regards, Valeria/TeamViewer ### 49. Effortless Remote Support with Minor Connectivity Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** rasmitha r. | Intune Administrator , Enterprise (> 1000 emp.) **Reviewed Date:** December 25, 2025 **What do you like best about TeamViewer?** I appreciate how TeamViewer has been a helping hand in solving issues with mobile devices in our organization. The remote control feature allows us to resolve user issues very easily and without much effort, even when dealing with non-technical users who may not be familiar with certain steps or terminology. I genuinely thank the TeamViewer application for this. I also find the integration with Microsoft Intune to be smooth, describing it as going as smooth as butter, which was a pleasant surprise during the initial setup. **What do you dislike about TeamViewer?** Sometimes the connection has fluctuations, like it gets disconnected now and then, even though the network is stable. That's the only concern. If they can fix the interruption where the connection sometimes goes off automatically and comes back after some time, it would be a very helpful and great tool to work on. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to remotely control a user's device, which helps resolve complex issues for non-technical users easily. **Official Response from Ying Qin:** > Hello Rasmitha, Thank you for sharing your experience! We’re really pleased to hear that TeamViewer makes it easier to support users remotely, especially when helping non-technical users resolve complex issues. It’s great to see that the integration with Microsoft Intune worked smoothly for you and that the setup was a positive experience. We also hear your feedback about occasional connection interruptions, and we appreciate you bringing this to our attention. Thanks again for your feedback and for choosing TeamViewer! Best, Ying/TeamViewer ### 50. Easy Remote Control Access That’s Simple to Share **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about TeamViewer?** its easy to use you just need to tell the key to other person and they have the control of your system remotley **What do you dislike about TeamViewer?** it forces you to buy a subscription the free tier block various features **What problems is TeamViewer solving and how is that benefiting you?** sometimes i need help of my friend to figure something out on my system insted of simply sharing screen i give control of my system to my friend directly they work on my problem while i can focus on other things **Official Response from Ying Qin:** > Hi there, Thanks for sharing your experience! It’s great to hear that TeamViewer makes it simple to hand over control and get help when you need it, especially when working through issues with others. We also hear your feedback about the limitations of the free version, and we appreciate you highlighting this. Thanks again for your review and for using TeamViewer! Best, Ying/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+10%3A23%3A56+-0500&secure%5Bsession_id%5D=54497e03-e50b-48ff-8aa2-fd638e9a5977&secure%5Btoken%5D=48b20b90bfccd8ecab92237c7bddc678d59bf42e1b84f6721463620a2a4b0dc2&format=llm_user) ## TeamViewer Integrations - 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Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,904 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,219 reviews)