
We've been using AppTec for two years. Previously, we were utilizing JAMF. We enjoy that AppTec allows us to handle several clients with a single login.
AppTec has grown to the point where resources are available for nearly every major app or workflow. This implies that if you want to accomplish anything, it's likely that materials have already been posted. If there aren't, assistance has been quite useful.
We also completed ACE certification, which helps maintain credentials for the Apple Consultant network. We've taken the course twice (certifications expire after two years) and have been pleased with the development AppTec has made in their product both times.
AppTec has many upgrades planned that will make it easier to manage our clients' Macs. They have also simplified their UI, which helps. Review collected by and hosted on G2.com.
While the support is wonderful, the trainers' follow-up has been sporadic. I emailed about topics we discussed throughout the session and received no answer. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

