G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to RealVNC. Users appreciate its high performance and business-friendly features, making it a preferred choice for secure remote communications.
Users say that TeamViewer's implementation process is notably straightforward, with many highlighting its intuitive onboarding wizard that simplifies setup for non-technical users. In contrast, RealVNC, while also easy to set up, does not receive the same level of praise for its onboarding experience.
Reviewers mention that TeamViewer offers superior support quality, with users noting its responsive customer service and comprehensive resources. RealVNC, while providing solid support, has received lower ratings in this area, indicating potential room for improvement.
According to verified reviews, TeamViewer shines in its session recording capabilities, which users find essential for maintaining records of remote sessions. RealVNC, however, has been noted to lag behind in this feature, with users expressing a desire for enhanced functionality.
Users highlight TeamViewer's versatility across different operating systems and devices, making it a go-to solution for diverse environments. RealVNC also supports multiple platforms but does not match the same level of integration ease that TeamViewer offers.
Reviewers appreciate RealVNC's robust security features, such as end-to-end encryption and multi-factor authentication, which provide peace of mind during remote sessions. While TeamViewer also prioritizes security, users have noted that RealVNC's security defaults feel more intuitive and user-friendly.
Pricing
Entry-Level Pricing
RealVNC
Essentials
$8.25
1 Concurrent Session Per Month
For individuals needing access to a handful of devices.
Is there an easy way to transfer files between server and viewer computers. currently i use email.
3 Comments
PS
This functionality is built into the software. From the toolbar, click on the "Double Arrows" which is for File Transfers. Note that file transfer isn’t...Read more
How can I automatically start VNC Server on a Mac to enable remote login after restart?
3 Comments
JR
This has been driving me crazy since around when you posted this question originally. In case you never figured it out, or others find this post (it was the...Read more
Is either an iPhone or Android OS version available? Can I show clients my screen?
2 Comments
JM
There is a VNC client available on iPhone and Android. Although it works only one direction. You can control a computer running VNC Server, but you cannot...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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