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Compare TeamViewer and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Small-Business (43.4% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
Starting at $24.90
Free
TeamViewer
Star Rating
(3,750)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansZoom Workplace
Star Rating
(55,757)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user accessibility, allowing users to join meetings via a web browser without the need for downloads. This feature enhances convenience, especially for those who may not want to install additional software, making it a preferred choice for many.
- Users say TeamViewer stands out for its robust remote support capabilities, with many praising its reliability and security. Reviewers highlight the ease of managing multiple devices from a single platform, which is particularly beneficial for IT support teams.
- According to verified reviews, Zoom Workplace is recognized for its intuitive interface, which simplifies scheduling and joining meetings. Users appreciate the seamless integration with tools like calendars and project management applications, enhancing overall productivity.
- Reviewers mention that while both platforms have similar star ratings, TeamViewer's G2 Score reflects a lower overall satisfaction compared to Zoom Workplace. This suggests that users may find Zoom's features and support more aligned with their needs, especially in collaborative environments.
- Users highlight TeamViewer's effectiveness in boosting teamwork through its digital workplace platform, which facilitates remote collaboration. However, some users feel that Zoom Workplace's features, such as the annotations tool, provide a more interactive meeting experience.
- G2 reviewers note that both products offer quality support, but Zoom Workplace's customer service is frequently described as understanding and responsive. This aspect can significantly impact user experience, especially for teams relying on timely assistance during critical meetings.
Pricing
Entry-Level Pricing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
TeamViewer
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
2,994
9.2
42,441
Ease of Use
9.1
3,162
9.1
42,586
Ease of Setup
9.1
940
9.1
13,719
Ease of Admin
8.9
679
9.0
12,312
Quality of Support
8.6
2,570
8.7
31,355
Has the product been a good partner in doing business?
8.6
636
9.1
11,494
Product Direction (% positive)
8.7
2,888
8.3
39,929
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6574
|
Verified
Not enough data
9.1
6774
|
Verified
Not enough data
8.8
6019
|
Verified
Collaboration
Not enough data
8.6
5123
|
Verified
Not enough data
9.1
6765
|
Verified
Not enough data
9.0
6514
|
Verified
Not enough data
8.7
4985
|
Verified
Not enough data
9.3
7120
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6331
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
503
Not enough data
8.7
519
Not enough data
8.5
501
Business Instant Messaging
Not enough data
9.0
512
Not enough data
9.2
525
Business Instant Messaging
Not enough data
8.9
500
Not enough data
8.9
507
Not enough data
8.5
501
Generative AI - Business Instant Messaging
Not enough data
8.5
177
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
174
Not enough data
8.3
171
Not enough data
8.3
171
Agentic AI - Business Instant Messaging
Not enough data
7.7
83
Not enough data
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
285
Communication Tools
Not enough data
8.7
285
Not enough data
8.9
292
Integrations
Not enough data
8.2
276
Not enough data
8.7
283
Software Offering
Not enough data
8.5
282
Not enough data
9.3
289
Not enough data
8.8
283
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Inventory Management - Remote Monitoring & Management (RMM)
9.4
51
Not enough data
8.9
9
Not enough data
9.2
8
Not enough data
Monitoring and Management
9.2
51
Not enough data
9.2
50
Not enough data
9.0
52
Not enough data
9.2
51
Not enough data
8.9
9
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
10
Not enough data
Service Management
9.5
53
Not enough data
9.1
9
Not enough data
8.0
9
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
8.3
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
8.3
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
8.9
11
Not enough data
Presenter Tools
8.9
864
9.0
16928
8.5
785
8.6
12637
|
Verified
9.1
938
|
Verified
8.7
13567
|
Verified
8.8
834
|
Verified
8.9
17373
|
Verified
Conferencing Options
8.7
797
|
Verified
9.1
19388
|
Verified
8.7
809
|
Verified
9.2
19540
|
Verified
8.7
793
|
Verified
9.3
21527
|
Verified
Application Tools
8.8
871
|
Verified
8.9
16006
|
Verified
8.9
826
|
Verified
9.1
19226
|
Verified
8.7
807
|
Verified
8.8
16118
|
Verified
Agentic AI - Screen Sharing
7.9
38
7.5
237
Scope
10.0
5
Not enough data
10.0
5
Not enough data
Security
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Management
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
408
Not enough data
9.1
408
Not enough data
7.8
380
Platform Content
Not enough data
8.1
377
Not enough data
7.8
374
Not enough data
9.0
397
Platform Additional Functionality
Not enough data
8.5
397
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
103
Not enough data
8.7
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
104
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Functionality
9.3
17
Not enough data
9.3
16
Not enough data
9.1
18
Not enough data
9.2
18
Not enough data
Monitoring - Network Monitoring
8.3
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Management
9.2
17
Not enough data
9.3
17
Not enough data
9.2
18
Not enough data
Analytics - Network Monitoring
8.8
8
Not enough data
8.8
8
Not enough data
Security - Network Monitoring
9.2
8
Not enough data
9.4
8
Not enough data
9.0
8
Not enough data
Network Performance - Network Monitoring
8.8
8
Not enough data
9.4
8
Not enough data
AI Automation - Network Monitoring
9.0
7
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
Agentic AI - Network Monitoring
9.0
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
41
Platform Data
Not enough data
8.1
60
Not enough data
8.4
59
Not enough data
8.2
59
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Asset Inventory
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Not enough data
Generative AI
7.8
19
Not enough data
7.7
19
Not enough data
Agentic AI - IT Asset Management
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Not enough data
Management
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
Not enough data
9.2
30708
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14737
|
Verified
Not enough data
9.1
14793
|
Verified
Meeting Coordination
Not enough data
8.9
28081
|
Verified
Not enough data
9.0
27164
|
Verified
Not enough data
8.9
27448
|
Verified
Not enough data
9.0
15188
|
Verified
Software Type
Not enough data
8.9
26491
|
Verified
Not enough data
8.8
13927
|
Verified
Not enough data
9.2
15843
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
423
Not enough data
7.8
423
Not enough data
7.8
414
ServiceNow Apps
9.3
131
Not enough data
9.3
132
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
553
Not enough data
9.1
540
Not enough data
8.9
487
Not enough data
9.0
514
Not enough data
8.9
497
Not enough data
8.9
502
Not enough data
Maintenance
9.0
500
Not enough data
8.9
468
Not enough data
Communication
9.0
497
Not enough data
8.6
440
Not enough data
8.7
445
Not enough data
8.8
465
Not enough data
Security
9.0
460
Not enough data
9.0
463
Not enough data
Device Support
8.9
492
Not enough data
9.1
502
Not enough data
9.1
502
Not enough data
Performance
9.0
469
Not enough data
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
22
Not enough data
Security
9.2
21
Not enough data
Feature Not Available
Not enough data
Calendar View
Not enough data
8.3
393
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
385
Not enough data
8.3
390
Accessibility
Not enough data
8.2
384
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
383
Not enough data
8.5
382
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
45
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
43
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
672
Not enough data
7.7
637
Not enough data
7.6
632
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
118
Not enough data
8.8
125
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
146
Not enough data
8.7
122
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
121
Not enough data
8.4
120
Not enough data
9.1
135
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
114
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.8
77
Not enough data
8.0
76
Not enough data
7.9
77
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.7
9
Extensions
Not enough data
8.9
1483
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1378
|
Verified
Not enough data
8.7
1331
Not enough data
8.9
1770
|
Verified
Not enough data
9.2
2014
|
Verified
Not enough data
9.3
2094
|
Verified
Not enough data
8.8
1597
|
Verified
Platform - Mobile Device Management (MDM)
8.7
28
Not enough data
Operating System
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Not enough data
Management
8.7
29
Not enough data
8.4
29
Not enough data
9.0
27
Not enough data
8.5
27
Not enough data
8.8
29
Not enough data
Security
8.6
28
Not enough data
8.9
32
Not enough data
Agentic AI - Mobile Device Management (MDM)
9.0
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Analysis
8.9
18
Not enough data
Platform
9.3
20
Not enough data
9.1
20
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Not enough data
Security
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
1393
Not enough data
8.7
1306
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1318
Not enough data
8.7
1393
Not enough data
8.9
1459
Not enough data
Platform
8.9
1410
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1501
Not enough data
Security
8.6
1192
Not enough data
8.8
1339
Not enough data
8.7
1281
Not enough data
Categories
Categories
Shared Categories
TeamViewer and Zoom Workplace are categorized as Screen Sharing
Unique Categories
TeamViewer is categorized as Enterprise IT Management, Unified Endpoint Management (UEM), Network Monitoring, Co-Browsing, AR Collaboration Tools, SAP Store, Remote Support, Remote Desktop, IT Asset Management, Mobile Device Management (MDM), ServiceNow Store Apps, and Remote Monitoring & Management (RMM)
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.2%
Computer Software
10.6%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.0%
Other
62.9%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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