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At a Glance
Market Segments
Small-Business (43.3% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
Starting at $24.90
Free
TeamViewer
Star Rating
(3,691)4.5 out of 5
Market Segments
Small-Business (43.3% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansZoom Workplace
Star Rating
(55,040)4.5 out of 5
Market Segments
Small-Business (51.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in "Unattended Remote Access," allowing seamless access to devices without user intervention, which is particularly beneficial for IT support teams. In contrast, Zoom Workplace's remote access features are more focused on collaboration rather than unattended support.
- Reviewers mention that TeamViewer's "Session Recording" feature is highly praised for its reliability and ease of use, making it easier for teams to review past sessions. Meanwhile, Zoom Workplace's session recording is also effective but is often noted to have limitations in terms of storage and retrieval options.
- G2 users highlight TeamViewer's "Device Management" capabilities as superior, providing comprehensive control over connected devices, which is essential for businesses managing multiple endpoints. Zoom Workplace, while offering device management, does not match the depth of features available in TeamViewer.
- Users on G2 appreciate TeamViewer's "Multi-Monitor Support," which allows users to manage multiple screens effectively during remote sessions. In contrast, Zoom Workplace's multi-monitor capabilities are functional but not as robust, leading to a less seamless experience for users with extensive setups.
- Reviewers say that TeamViewer's "File Sharing" feature is straightforward and efficient, making it easy to transfer files during remote sessions. Zoom Workplace also offers file sharing, but users report that it can be less intuitive, especially when dealing with larger files.
- Users report that Zoom Workplace shines in "Video Conferencing" with features like "Virtual Backgrounds" and "Touch Up My Appearance," which enhance the user experience during meetings. TeamViewer, while effective for remote support, does not focus as heavily on video conferencing features, making it less appealing for users prioritizing virtual meetings.
Pricing
Entry-Level Pricing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
TeamViewer
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
2,971
9.2
42,127
Ease of Use
9.1
3,106
9.1
42,261
Ease of Setup
9.1
916
9.1
13,438
Ease of Admin
8.9
677
9.0
12,226
Quality of Support
8.7
2,548
8.7
31,094
Has the product been a good partner in doing business?
8.6
634
9.1
11,407
Product Direction (% positive)
8.7
2,864
8.3
39,616
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6535
|
Verified
Not enough data
9.1
6737
|
Verified
Not enough data
8.8
5997
|
Verified
Collaboration
Not enough data
8.6
5096
|
Verified
Not enough data
9.1
6734
|
Verified
Not enough data
9.0
6491
|
Verified
Not enough data
8.7
4967
|
Verified
Not enough data
9.3
7075
|
Verified
Functionality
Not enough data
8.5
5053
|
Verified
Not enough data
9.0
6300
|
Verified
Not enough data
8.7
4814
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
97
Business Instant Messaging
Not enough data
8.6
490
Not enough data
8.7
507
Not enough data
8.5
491
Business Instant Messaging
Not enough data
9.0
487
Not enough data
9.2
491
Business Instant Messaging
Not enough data
8.9
486
Not enough data
8.9
492
Not enough data
8.5
481
Generative AI - Business Instant Messaging
Not enough data
8.4
166
AI - Business Instant Messaging
Not enough data
8.3
163
Not enough data
8.3
163
Not enough data
8.2
163
Not enough data
8.2
162
Agentic AI - Business Instant Messaging
Not enough data
7.5
73
Not enough data
7.4
70
Grammar
Not enough data
9.0
70
Not enough data
8.7
70
Not enough data
8.9
70
Formatting
Not enough data
8.7
69
Not enough data
8.5
67
Not enough data
8.5
68
Content
Not enough data
8.7
68
Not enough data
8.5
68
Not enough data
8.6
68
Product Type
Not enough data
8.9
67
Not enough data
8.9
67
Generative AI
Not enough data
8.8
63
Not enough data
8.9
64
Design Tools
Not enough data
8.5
279
Not enough data
8.5
276
Not enough data
8.2
269
Not enough data
8.3
270
Not enough data
8.6
273
Communication Tools
Not enough data
8.7
272
Not enough data
8.9
278
Integrations
Not enough data
8.2
267
Not enough data
8.7
267
Software Offering
Not enough data
8.5
269
Not enough data
9.2
274
Not enough data
8.8
270
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
71
Not enough data
7.7
70
Not enough data
7.7
69
Inventory Management - Remote Monitoring & Management (RMM)
9.4
50
Not enough data
8.8
7
Not enough data
9.4
6
Not enough data
Monitoring and Management
9.2
49
Not enough data
9.3
49
Not enough data
9.0
50
Not enough data
9.2
50
Not enough data
8.8
7
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.3
7
Not enough data
Service Management
9.5
50
Not enough data
9.0
7
Not enough data
8.1
7
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
8.3
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
Presenter Tools
8.9
862
9.0
16901
8.5
785
8.6
12615
|
Verified
9.1
933
|
Verified
8.7
13531
|
Verified
8.8
833
|
Verified
8.9
17343
|
Verified
Conferencing Options
8.7
797
|
Verified
9.1
19345
|
Verified
8.7
808
|
Verified
9.2
19483
|
Verified
8.7
791
|
Verified
9.3
21432
|
Verified
Application Tools
8.8
869
|
Verified
8.9
15983
|
Verified
8.9
824
|
Verified
9.1
19165
|
Verified
8.7
805
|
Verified
8.8
16091
|
Verified
Agentic AI - Screen Sharing
7.9
37
7.3
219
Scope
10.0
5
Not enough data
10.0
5
Not enough data
Security
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Management
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.0
379
Not enough data
9.1
382
Not enough data
7.8
363
Platform Content
Not enough data
8.1
358
Not enough data
7.8
359
Not enough data
9.0
372
Platform Additional Functionality
Not enough data
8.4
377
Not enough data
8.1
362
Agentic AI - Screen and Video Capture
Not enough data
7.4
126
Inbox Tools
Not enough data
8.1
98
Not enough data
8.2
99
Not enough data
8.8
99
Not enough data
8.7
97
Coordination Tools
Not enough data
8.8
105
Not enough data
8.8
100
Not enough data
8.4
101
Software Options
Not enough data
9.1
99
Not enough data
8.9
99
Email Client - Agentic AI
Not enough data
7.5
50
Not enough data
7.9
51
Functionality
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
Monitoring - Network Monitoring
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
Management
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Not enough data
Analytics - Network Monitoring
8.6
7
Not enough data
8.6
7
Not enough data
Security - Network Monitoring
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
Network Performance - Network Monitoring
8.6
7
Not enough data
9.3
7
Not enough data
AI Automation - Network Monitoring
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
Agentic AI - Network Monitoring
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Platform Basics
Not enough data
8.8
62
Not enough data
8.2
59
Not enough data
8.7
38
Not enough data
8.7
39
Not enough data
8.2
39
Not enough data
8.0
39
Not enough data
8.3
40
Platform Data
Not enough data
8.1
59
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
8.4
60
Platform Interoperability
Not enough data
8.7
63
Not enough data
8.3
60
Platform Additional Functionality
Not enough data
8.7
57
Additional Functionality - Visitor Management
Not enough data
8.1
34
Not enough data
8.0
34
Not enough data
8.5
35
Not enough data
7.8
35
Agentic AI - Visitor Management
Not enough data
7.7
25
Asset Inventory
8.5
25
Not enough data
8.5
25
Not enough data
8.5
24
Not enough data
7.6
23
Not enough data
8.4
25
Not enough data
Generative AI
8.1
18
Not enough data
8.3
18
Not enough data
Agentic AI - IT Asset Management
8.1
13
Not enough data
8.1
13
Not enough data
8.5
13
Not enough data
7.7
13
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
8.1
13
Not enough data
Management
9.2
24
Not enough data
8.8
24
Not enough data
8.3
19
Not enough data
7.7
21
Not enough data
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
Not enough data
9.2
30567
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14646
|
Verified
Not enough data
9.1
14741
|
Verified
Meeting Coordination
Not enough data
8.9
27973
|
Verified
Not enough data
9.0
27080
|
Verified
Not enough data
8.9
27408
|
Verified
Not enough data
9.0
15110
|
Verified
Software Type
Not enough data
8.9
26433
|
Verified
Not enough data
8.8
13882
|
Verified
Not enough data
9.2
15780
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
412
Not enough data
7.8
413
Not enough data
7.9
408
ServiceNow Apps
9.3
132
Not enough data
9.3
133
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
538
Not enough data
9.1
532
Not enough data
8.9
484
Not enough data
9.0
509
Not enough data
8.9
494
Not enough data
9.0
502
Not enough data
Maintenance
9.0
497
Not enough data
8.9
464
Not enough data
Communication
9.0
495
Not enough data
8.6
440
Not enough data
8.7
443
Not enough data
8.8
465
Not enough data
Security
9.0
457
Not enough data
9.0
462
Not enough data
Device Support
8.9
489
Not enough data
9.1
498
Not enough data
9.1
496
Not enough data
Performance
9.0
469
Not enough data
Administration
9.3
21
Not enough data
9.3
20
Not enough data
9.4
21
Not enough data
Security
9.3
20
Not enough data
8.9
19
Not enough data
Calendar View
Not enough data
8.3
378
Not enough data
8.4
389
Shared Calendar
Not enough data
8.5
370
Not enough data
8.2
379
Accessibility
Not enough data
8.2
375
Not enough data
8.0
373
Integration
Not enough data
8.2
369
Not enough data
8.2
375
Not enough data
8.4
368
Notifications
Not enough data
8.2
372
Not enough data
7.8
372
Generative AI
Not enough data
7.4
294
Not enough data
7.5
301
Not enough data
7.5
303
Agentic AI - Calendar
Not enough data
7.7
114
Design
Not enough data
9.2
42
Not enough data
9.2
42
Not enough data
9.3
42
Collaboration
Not enough data
9.3
43
Not enough data
9.2
43
File Types
Not enough data
9.0
41
Not enough data
9.1
41
Not enough data
8.9
41
Edit & Revise
Not enough data
9.1
41
Not enough data
9.0
41
Not enough data
9.2
41
Integrate & Embed
Not enough data
9.2
43
Not enough data
9.0
42
Not enough data
9.3
42
Operating System
Not enough data
9.3
43
Not enough data
9.0
42
Not enough data
8.8
39
Generative AI
Not enough data
9.1
40
Not enough data
9.3
40
Not enough data
9.2
40
Not enough data
9.4
39
Not enough data
9.0
40
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
634
Not enough data
8.6
656
Not enough data
8.9
656
Not enough data
7.7
627
Not enough data
7.6
620
Branding & Customizatio
Not enough data
8.1
631
Not enough data
8.5
644
Not enough data
8.1
621
Automatic Rules & Configurations
Not enough data
8.4
627
Not enough data
8.5
641
Not enough data
8.4
644
Agentic AI - Business Scheduling
Not enough data
7.4
154
Not enough data
7.4
154
Seating Options
Not enough data
8.3
18
Not enough data
8.0
18
Not enough data
8.5
18
Not enough data
8.9
18
Tech Stack
Not enough data
8.5
19
Not enough data
8.8
19
Not enough data
9.1
19
Not enough data
8.4
18
Generative AI
Not enough data
7.5
18
Not enough data
7.5
18
Not enough data
7.0
18
Not enough data
7.3
18
Meeting Prep - AI Meeting Assistants
Not enough data
8.4
112
Not enough data
8.7
115
Not enough data
8.4
115
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
118
Not enough data
8.7
115
Not enough data
8.7
111
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
116
Not enough data
8.4
114
Not enough data
9.0
115
Accessibility - AI Meeting Assistants
Not enough data
8.3
111
Not enough data
8.5
115
Not enough data
8.2
108
Agentic AI - AI Meeting Assistants
Not enough data
7.7
70
Not enough data
7.7
71
Not enough data
8.0
71
Not enough data
7.8
71
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.2
10
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1765
|
Verified
Not enough data
9.2
2007
|
Verified
Not enough data
9.3
2083
|
Verified
Not enough data
8.8
1593
|
Verified
Platform - Mobile Device Management (MDM)
8.8
28
Not enough data
Operating System
9.6
30
Not enough data
9.1
28
Not enough data
8.9
30
Not enough data
Management
8.8
29
Not enough data
8.6
29
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
8.9
29
Not enough data
Security
8.7
28
Not enough data
9.0
30
Not enough data
Agentic AI - Mobile Device Management (MDM)
9.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Analysis
9.1
17
Not enough data
Platform
9.4
18
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.9
16
Not enough data
9.6
16
Not enough data
Security
9.3
16
Not enough data
9.4
14
Not enough data
9.3
14
Not enough data
9.8
14
Not enough data
9.3
14
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
1393
Not enough data
8.7
1304
Not enough data
8.6
1299
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1391
Not enough data
8.9
1459
Not enough data
Platform
8.9
1406
Not enough data
8.7
1366
Not enough data
8.7
1330
Not enough data
9.1
1492
Not enough data
Security
8.6
1193
Not enough data
8.8
1337
Not enough data
8.7
1281
Not enough data
Categories
Categories
Shared Categories
TeamViewer and Zoom Workplace are categorized as Screen Sharing
Unique Categories
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.6%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
27 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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