Compare TeamViewer and Zoom Workplace 
At a Glance
Market Segments
Small-Business (43.1% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
Starting at $24.90
Free
TeamViewer
Star Rating
(3,804)4.5 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansZoom Workplace
Star Rating
(56,085)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user-friendliness, with many users highlighting its convenience for virtual setups. Features like meeting recording and AI note-taking allow participants to focus on discussions without worrying about missing details.
- Users say TeamViewer offers a well-structured and intuitive interface, making it easy for even less tech-savvy individuals to navigate. This ease of use significantly reduces the need for extensive training, which is a plus for organizations onboarding new employees.
- Reviewers mention that Zoom Workplace's integration with calendar applications is a standout feature, allowing users to create events and add Zoom links seamlessly. This integration enhances productivity and streamlines scheduling for meetings.
- According to verified reviews, TeamViewer is praised for its straightforward implementation process. Users appreciate that it "just works," and they find the customer support to be solid, which helps in resolving any issues quickly.
- G2 reviewers highlight that while both platforms have similar star ratings, Zoom Workplace's higher G2 Score reflects greater overall satisfaction among users. This suggests that Zoom may better meet the needs of a broader audience, especially in collaborative environments.
- Users express that TeamViewer's remote control capabilities are robust, making it a reliable choice for technical support and troubleshooting. However, some users feel that Zoom Workplace's video conferencing features, such as high-quality video and audio, give it an edge in virtual meetings.
Pricing
Entry-Level Pricing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
TeamViewer
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
3,012
9.2
42,581
Ease of Use
9.1
3,206
9.1
42,731
Ease of Setup
9.1
960
9.1
13,843
Ease of Admin
8.9
683
9.0
12,385
Quality of Support
8.6
2,586
8.7
31,472
Has the product been a good partner in doing business?
8.6
639
9.1
11,570
Product Direction (% positive)
8.7
2,904
8.4
40,056
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6583
|
Verified
Not enough data
9.1
6782
|
Verified
Not enough data
8.8
6025
|
Verified
Collaboration
Not enough data
8.6
5131
|
Verified
Not enough data
9.1
6774
|
Verified
Not enough data
9.0
6520
|
Verified
Not enough data
8.7
4989
|
Verified
Not enough data
9.3
7125
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6336
|
Verified
Not enough data
8.7
4830
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
509
Not enough data
8.7
524
Not enough data
8.5
503
Business Instant Messaging
Not enough data
9.0
521
Not enough data
9.2
535
Business Instant Messaging
Not enough data
8.9
506
Not enough data
8.9
510
Not enough data
8.5
504
Generative AI - Business Instant Messaging
Not enough data
8.5
176
AI - Business Instant Messaging
Not enough data
8.4
172
Not enough data
8.4
173
Not enough data
8.3
170
Not enough data
8.2
170
Agentic AI - Business Instant Messaging
Not enough data
7.7
82
Not enough data
7.6
77
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
296
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
287
Software Offering
Not enough data
8.5
283
Not enough data
9.3
293
Not enough data
8.9
287
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Inventory Management - Remote Monitoring & Management (RMM)
9.4
54
Not enough data
9.2
12
Not enough data
9.4
11
Not enough data
Monitoring and Management
9.3
54
Not enough data
9.3
53
Not enough data
9.1
55
Not enough data
9.2
54
Not enough data
9.2
12
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
13
Not enough data
Service Management
9.5
56
Not enough data
9.3
12
Not enough data
8.5
12
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
Not enough data
Presenter Tools
8.9
866
9.0
16929
8.5
788
8.6
12635
|
Verified
9.2
942
|
Verified
8.7
13570
|
Verified
8.8
838
|
Verified
8.9
17374
|
Verified
Conferencing Options
8.7
798
|
Verified
9.1
19394
|
Verified
8.7
811
|
Verified
9.2
19550
|
Verified
8.7
794
|
Verified
9.3
21543
|
Verified
Application Tools
8.9
873
|
Verified
8.9
16007
|
Verified
8.9
828
|
Verified
9.1
19237
|
Verified
8.7
809
|
Verified
8.8
16119
|
Verified
Agentic AI - Screen Sharing
8.0
41
7.5
237
Scope
10.0
6
Not enough data
10.0
6
Not enough data
Security
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Management
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
417
Not enough data
9.1
416
Not enough data
7.8
383
Platform Content
Not enough data
8.1
379
Not enough data
7.8
377
Not enough data
9.0
405
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
8.1
379
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.2
101
Not enough data
8.2
103
Not enough data
8.8
104
Not enough data
8.8
104
Coordination Tools
Not enough data
8.9
112
Not enough data
8.8
105
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
9.0
103
Email Client - Agentic AI
Not enough data
7.6
51
Not enough data
7.9
52
Functionality
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Not enough data
Monitoring - Network Monitoring
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
Management
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Not enough data
Analytics - Network Monitoring
9.1
11
Not enough data
8.9
11
Not enough data
Security - Network Monitoring
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Network Performance - Network Monitoring
9.1
11
Not enough data
9.5
11
Not enough data
AI Automation - Network Monitoring
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Not enough data
Agentic AI - Network Monitoring
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Asset Inventory
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Not enough data
Generative AI
7.8
19
Not enough data
7.7
19
Not enough data
Agentic AI - IT Asset Management
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Not enough data
Management
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
Not enough data
9.2
30746
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14790
|
Verified
Not enough data
9.1
14815
|
Verified
Meeting Coordination
Not enough data
8.9
28138
|
Verified
Not enough data
9.0
27206
|
Verified
Not enough data
8.9
27461
|
Verified
Not enough data
9.0
15215
|
Verified
Software Type
Not enough data
8.9
26520
|
Verified
Not enough data
8.8
13939
|
Verified
Not enough data
9.2
15865
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
431
Not enough data
7.8
432
Not enough data
7.8
415
ServiceNow Apps
9.3
132
Not enough data
9.3
132
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
570
Not enough data
9.1
545
Not enough data
8.9
488
Not enough data
9.0
524
Not enough data
8.9
499
Not enough data
9.0
505
Not enough data
Maintenance
9.0
502
Not enough data
8.9
468
Not enough data
Communication
9.0
499
Not enough data
8.6
443
Not enough data
8.7
447
Not enough data
8.8
467
Not enough data
Security
9.0
466
Not enough data
9.0
465
Not enough data
Device Support
8.9
497
Not enough data
9.1
508
Not enough data
9.1
510
Not enough data
Performance
8.9
473
Not enough data
Remote Support
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
Hardware Integration
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Content
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Not enough data
Security
9.3
23
Not enough data
Feature Not Available
Not enough data
Calendar View
Not enough data
8.3
396
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
389
Not enough data
8.3
391
Accessibility
Not enough data
8.3
385
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
384
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
645
Not enough data
8.6
673
Not enough data
8.9
674
Not enough data
7.7
638
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
659
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
655
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
165
Not enough data
7.5
167
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Generative AI
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
121
Not enough data
8.8
130
Not enough data
8.5
126
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
152
Not enough data
8.7
124
Not enough data
8.7
127
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
122
Not enough data
8.4
123
Not enough data
9.1
139
Accessibility - AI Meeting Assistants
Not enough data
8.3
121
Not enough data
8.6
128
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.9
77
Not enough data
8.1
78
Not enough data
8.0
79
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.6
12
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.8
10
Extensions
Not enough data
8.9
1485
|
Verified
Not enough data
8.8
1461
|
Verified
Not enough data
8.7
1369
Features
Not enough data
8.8
1379
|
Verified
Not enough data
8.7
1334
Not enough data
8.9
1775
|
Verified
Not enough data
9.2
2021
|
Verified
Not enough data
9.3
2102
|
Verified
Not enough data
8.8
1602
|
Verified
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.8
30
Not enough data
Operating System
9.5
33
Not enough data
9.1
30
Not enough data
8.9
32
Not enough data
Management
8.8
31
Not enough data
8.5
31
Not enough data
9.0
29
Not enough data
8.6
29
Not enough data
8.8
31
Not enough data
Security
8.7
30
Not enough data
8.9
33
Not enough data
Agentic AI - Mobile Device Management (MDM)
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Analysis
8.9
18
Not enough data
Platform
9.3
20
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Not enough data
Security
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
1395
Not enough data
8.7
1309
Not enough data
8.6
1302
Not enough data
8.6
1283
Not enough data
8.7
1320
Not enough data
8.7
1395
Not enough data
8.9
1460
Not enough data
Platform
8.9
1411
Not enough data
8.7
1368
Not enough data
8.7
1332
Not enough data
9.1
1505
Not enough data
Security
8.6
1193
Not enough data
8.8
1340
Not enough data
8.7
1284
Not enough data
Categories
Categories
Shared Categories
TeamViewer and Zoom Workplace are categorized as Screen Sharing
Unique Categories
TeamViewer is categorized as AR Collaboration Tools, Salesforce AppExchange Apps, AWS Marketplace, Remote Support, IT Asset Management, Enterprise IT Management, Remote Monitoring & Management (RMM), Unified Endpoint Management (UEM), Co-Browsing, Remote Desktop, Network Monitoring, Endpoint Management, Mobile Device Management (MDM), Patch Management, SAP Store, ServiceNow Store Apps, and Remote Video Support
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.1%
Consumer Services
3.0%
Other
62.9%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
How would teanviewer connect without a fast internet?
9 Comments
FN
Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminatedRead more
What are the features of TeamViewer?
4 Comments
AM
Its allow us:
Remote Device Control
Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
CP
I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play. The image seems to be more stable and...Read more
What does Zoom do?
28 Comments
MD
Creates a virtual live community place for connection and learning. Read more
What software do I need for zoom?
26 Comments
DC
If you own a good laptop or computer, you can download it and it will be saved on your device.Read more
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