Auto Mechanic Software

Lots of manual clicking when the UI looks like a spreadsheet and you think you can press enter to go to the next row but you can't. Deleting vendors is a bit of a pain as well. Going through settings to adjust things like net payment terms, default setting changes and other things are sometimes hard to find. Review collected by and hosted on G2.com.

Writing invoices and getting them sent out quickly to different vendors. It also saves time by giving me an easy template to send professional invoices. Review collected by and hosted on G2.com.

Clearly some small things are not as polished and there are some settings that are a bit buried and hard to find at times, however the main flows work perfectly. I would also argue floor plans are not the easiest to edit, but once you get used to how it works it's okay. Review collected by and hosted on G2.com.

The main use case is resources booking at our workspace, we were able to customize the booking processes very easily, define policies and also add our brand to the portal. On top we also sign in visitors through the platform. Review collected by and hosted on G2.com.

Sometimes it feels a bit heavy on my system, especially during longer meetings. Also, some advanced features are not available in all plans, which can be limiting. Customer support is okay, but not always very fast when there’s an issue. Review collected by and hosted on G2.com.

It helps me stay connected with people without needing to be physically present. I use it for meetings, discussions, and occasional collaboration, which makes communication much easier. It saves time and makes it possible to work or connect from anywhere. Review collected by and hosted on G2.com.

Lack of weekend tech support can be challenging in high volume times. Temporary licenses are no longer being offered/sold which were a great benefit to during our busiest times of the year. Review collected by and hosted on G2.com.

We used to be a very pen and paper operation. FaciltyOS allowed us to modernize operations with tracking of items entering/leaving the mailroom and notifying recipients when items are ready for pick-up. Approximately, 63% of packages are picked up the same day they are delivered, with an additional 19% picked up the next day. Review collected by and hosted on G2.com.

One of the challenges with NetSuite is that the user interface can sometimes feel less intuitive, especially for new users. Certain configurations and customizations may require technical expertise, which can increase dependency on developers or consultants.

Additionally, troubleshooting integrations and scripts can sometimes be time-consuming, and documentation for specific use cases is not always detailed. Performance can also occasionally slow down when working with large datasets or complex saved searches. Review collected by and hosted on G2.com.

NetSuite helps streamline business operations by consolidating financial management, order processing, and inventory management into one unified platform. This reduces manual work, improves data accuracy, and enhances operational visibility.

It also simplifies integrations with external systems such as eCommerce platforms, payment providers, and logistics partners, allowing automation of key business processes. This has improved efficiency, reduced errors, and enabled faster delivery of solutions to clients.

Overall, NetSuite has helped improve productivity, reporting accuracy, and scalability across business operations. Review collected by and hosted on G2.com.

Multiple pieces are in the process of being built so are in limbo. It would be much easier for users to learn one new complete function at a time, or have volunteer beta testers. Review collected by and hosted on G2.com.

Condensing having to use multiple programs and moving back and forth between them/ keeping up with the changes of them all. Bringing our shop into the current day and age technologically in a user friendly way. It's helping our customers feel more comfortable and as if they're more part of the process, as well. Review collected by and hosted on G2.com.

While Tekmetric excels in workflow, its closed API ecosystem and high barrier to entry for custom integrations make it difficult for tech-forward users to implement advanced AI solutions or custom automation without significant overhead. For those of us looking to integrate LLMs for diagnostic assistance or automated customer follow-ups, the limited 'sandbox' environment and restrictive data access prevent us from fully leveraging our shop’s data to its highest potential. Furthermore, the lack of granular customization in multi-step labor procedures and a more robust inventory core-tracking system often creates manual workarounds that counteract the platform's otherwise streamlined cloud efficiency Review collected by and hosted on G2.com.

Tekmetric solves the critical issue of operational fragmentation by unifying the entire shop lifecycle—from lead generation to final invoice—into a single, cloud-based source of truth. By integrating marketing tools and automated follow-ups, it helps generate high-quality leads and re-engages customers with declined services, ensuring a consistent car count. For someone like me who has implemented the system before, the biggest benefit is the centralized workflow control; it allows for real-time tracking of every technician's progress, which, when paired with the DVI, builds unparalleled customer trust. However, the true next step for this platform would be opening its API, which would allow us to connect these marketing leads and diagnostic data into AI-driven engines to automate personalized service recommendations and optimize shop throughput even further. Review collected by and hosted on G2.com.

We had a hard time at first getting the machine up and running but once we figured out our own issues, it was easy to integrate. It took a few of us to get it going, but it was unfamiliar to us. Review collected by and hosted on G2.com.

The Receptionist documents all visitors online so it reduces our time spent logging visitors and creating sign in sheets. It is a plus to have everything documented immediately. Review collected by and hosted on G2.com.

The only thing I wish is that it offered a bit more customization when it comes to the color scheme. Other than that, I have nothing negative to say about Stampli! Review collected by and hosted on G2.com.

Stampli addresses the problem of excessive paper use and provides a centralized location for storing all physical invoice copies. Having everything organized online is extremely convenient and efficient. The ability to quickly search for invoices online saves both significant time and money. Review collected by and hosted on G2.com.

I would love to see improvements in merging vendors. It's a hassle when the vendor details don't work because of payment details or address errors, you have to create a new vendor for that transaction instead of changing it within the existing vendor. It's especially frustrating when the payment details are wrong the first time. Review collected by and hosted on G2.com.

I use BILL AP/AR for managing vendor payments and tracking receivables. It consolidates vendor payments into one platform, saving me from entering transactions separately. It also lets me check invoice statuses without needing follow-ups, which is incredibly useful. Review collected by and hosted on G2.com.

The only thing I’m not a huge fan of is the default email reminders, and the fact that I can’t personalize them. Review collected by and hosted on G2.com.

Anchor is solving the problem of messy, time-consuming billing and payment collection by making the entire process simple and streamlined — for both me and my clients. It keeps everything organized in one place, makes it easy for clients to view and pay, and reduces back-and-forth or confusion. For me, that means I’m spending less time chasing payments or managing invoicing details and more time focusing on my actual client work. It’s helped me run my business more efficiently, feel more confident in my process, and it creates a smoother, more professional experience for the clients I serve. Review collected by and hosted on G2.com.

Certain requests require coordination through support rather than self-service, which can slow things down. Initial setup and changes may take longer than expected depending on the property and scope. More customization and faster turnaround times for updates would improve the overall experience. Review collected by and hosted on G2.com.

Kastle is assisting our tenants with electronic keypads. This is benefiting us in Property Management because our tenants can manage access more efficiently, reduce reliance on physical keys, and streamline move-ins, move-outs, and vendor access. Review collected by and hosted on G2.com.

At Tech Daddy Global Solutions, while Refrens works well overall, there are a few areas for improvement.

Some advanced features and integrations can be expanded further, especially for scaling businesses. Occasionally, minor performance lags or UI refinements could be improved for a smoother experience.

The AI features are useful but still evolving, and there is scope to make them more powerful and insightful. Also, adding more depth in reports and customization options would make it even better.

That said, none of these are major issues, and the platform continues to improve over time. Review collected by and hosted on G2.com.

At Tech Daddy Global Solutions, Refrens helps solve the problem of managing invoicing, quotations, payments, and basic accounting in one place. Earlier, handling these tasks across different tools was time-consuming and prone to errors.

With Refrens, everything is streamlined — creating professional invoices, tracking payments, and managing client data becomes quick and organized. This reduces manual work and improves accuracy.

It also helps in maintaining a professional image with clients through well-designed documents and smooth workflows. Overall, it saves time, increases efficiency, and allows us to focus more on business growth instead of operational hassles. Review collected by and hosted on G2.com.

I dislike that FreshBooks can become expensive and has limitations on users, clients, and advanced accounting features. It works well for basic invoicing, but it can feel restrictive as a business gets bigger. Review collected by and hosted on G2.com.

It automates invoicing, reminders, and online payments so you spend less time chasing money. It keeps income and expenses organized in one place instead of scattered across spreadsheets. It tracks billable time and links it to invoices, which helps service-based businesses bill accurately. It helps prepare for tax season by keeping financial records and reports ready throughout the year.

You can create and send invoices faster, which saves admin time.You get better cash flow because automated reminders and online payments help clients pay sooner. You reduce bookkeeping mistakes by relying on a centralized system instead of manual entry. You have clearer visibility into your finances, which makes planning and decision-making easier. Review collected by and hosted on G2.com.

The calendar is buggy and it doesn't offer me the option of seeing all the calendars of the whole office at the same time. I coordinate the schedule and I need to see everyone's availability. In addition, we need to color-code our appointments and B4T doesn't do that. We use Google instead. Review collected by and hosted on G2.com.

We keep practice info at our fingertips and use it to track time. I also like the task tracking and the ability to set up task flows that trigger the next step on completion of the previous. It helps me stay on top of my cases and bill all of my time. That helps my productivity and keeps the clients happy. Review collected by and hosted on G2.com.

The available reports show the payments, but they don’t include a breakdown of the fees. Review collected by and hosted on G2.com.

I’m able to collect payments sooner by sending a single link that supports both credit card and ACH payments. It streamlines the overall payment process and makes it easier to manage the available fee options. Review collected by and hosted on G2.com.

Nothing major, we've implemented a good feedback loop with the Sequence team and they've been very receptive so far. It’s been a smooth experience, and we’re excited to see the team keep improving the product. Review collected by and hosted on G2.com.

We needed a billing setup that could handle a range of pricing models without adding complexity. Sequence gave us that flexibility and reduced the amount of manual intervention needed from the team. Review collected by and hosted on G2.com.

They were fine for a number of years but things dramatically changed this year. With one day notice they changed their processing timelines from 1 day to 3 days. They then had a series of errors that extended the 3 day fund hold to 6 days. They have done a terrible job of communicating, have been combative, and have turned into an awful partner. They are also, with no notice, instituting burdensome rules that I have not seen from other processors and offering no justification for those rules. My guess is that they had a major fraud incident. Something definitely changed on their end. Review collected by and hosted on G2.com.

We use Checkbook to process payments and issue paper checks for our end users. Review collected by and hosted on G2.com.

What I didn’t like is that if the internet goes down, the reception system collapses, since there’s only one point of failure. Review collected by and hosted on G2.com.

It is widely used to solve problems, especially for visual identification of issues. It also helps with problem configuration and managing obligations. Using data to view days and overall progress is straightforward, and everything works smoothly, which saves time and improves the workflow. Review collected by and hosted on G2.com.

Some features are not available in my country (India) such as Payment collection from the clients and making of GST-compliant invoices. Payment collection is only available in some countries. Review collected by and hosted on G2.com.

Generating Invoices and Estimates for clients.

Sending automatic reminders for collecting payments.

Sending auto-payment receipts.

Payment collection from clients by integration Stripe payment gateway directly in Wave. Review collected by and hosted on G2.com.