Auto Mechanic Software

While the system is generally stable, we occasionally experience sluggish performance and slow loading times when running large, multi-year financial reports. Also, from a pricing perspective, the recent subscription cost increases make it feel like a stretch for very small businesses looking for a strong ROI, especially when certain basic features are locked behind higher tiers. Review collected by and hosted on G2.com.

Xero has completely solved our disconnected workflow by serving as a single source of truth for our finances. By linking our Chargebee billing and Stripe payment gateways directly through its robust integrations, we have completely eliminated manual reconciliation and double-handling. The clean UI/UX allows our team to monitor outstanding invoices at a glance, which has dramatically accelerated our cash flow and yielded a fantastic ROI in terms of weekly admin hours saved. Review collected by and hosted on G2.com.

Clearly some small things are not as polished and there are some settings that are a bit buried and hard to find at times, however the main flows work perfectly. I would also argue floor plans are not the easiest to edit, but once you get used to how it works it's okay. Review collected by and hosted on G2.com.

The main use case is resources booking at our workspace, we were able to customize the booking processes very easily, define policies and also add our brand to the portal. On top we also sign in visitors through the platform. Review collected by and hosted on G2.com.

AI-generated summaries are generally accurate, but sometimes they miss important points and lack context, so I still have to review the notes afterward. Some AI features are available only on paid plans, which can be expensive for small businesses. I have also experienced lag and low video quality during meetings. Review collected by and hosted on G2.com.

Zoom Workplace helps solve the challenges of remote communication, and it’s been useful when I collaborate with foreign clients and colleagues. I regularly rely on features like chat, notes, Teams channels, and AI Companion to stay aligned and keep conversations organized. The AI Summarize feature also helps reduce the chance of missing important information after meetings. And tools like screen sharing and virtual backgrounds help my meetings feel more professional. Review collected by and hosted on G2.com.

I think sometimes, NetSuite can be very slow. Also, customer service can be a bit frustrating because when you reach them, they ask you too many questions to get to the bottom of a problem. I expected them to have better knowledge since it feels like they're asking questions as if you're using NetSuite for the first time. So, having better customer support would be helpful. Review collected by and hosted on G2.com.

I use NetSuite as our ERP system to efficiently manage financial data, supply chain, and fixed assets. It simplifies month-end reconciliation, supports global scalability, and is easily customizable. Quick save searches and multitasking enhance its efficiency. Review collected by and hosted on G2.com.

Some of the integration bug involving labor transfer from Nextpart Review collected by and hosted on G2.com.

Many problems for us, but management of fleet customers is pretty awesome, we have multiple locations so having the ability to add columns keep track of where customer vehicles are at all times helps us stay on top of things. The Carfax integration just being able to get a plate number and have a populate all the vehicle details the super helpful making data retention not much more easy Review collected by and hosted on G2.com.

There are no downsides of using iLobby as it assisted our processes greatly! It was was extremely easy to add people into the system and easy to preregister guests in the event of a group meeting. Review collected by and hosted on G2.com.

The iLobby system helps us to ensure visitors check in, are given a name badge and read and conduct the necessary GMP and Safety training required of our facilities. We are also looking into adding a safety video for guests to watch at their arrival! Review collected by and hosted on G2.com.

I’d love to see deeper custom reporting filters, along with a few more direct third-party integrations available out of the box so I don’t have to rely on workarounds. That said, the core platform is rock-solid, and it keeps improving over time. Review collected by and hosted on G2.com.

The software is clearly a premium product, so the price point can feel a bit high for smaller, single-bay shops that are just getting started. That said, when you factor in the time saved and the higher authorization rates from DVIs, the return on investment more than covers the cost. Review collected by and hosted on G2.com.

Right now, my only issue is when I'm opening a document, I have to open in a new tab to view the document instead of just expanding the screen. I think the only thing is to include a button that you can just expand the documents or invoice on your current tab instead of having open up on a new tab. Review collected by and hosted on G2.com.

Stampli helps me organize all invoices and get them from partner agencies quickly and easily. It's simple to use, and all documents are stored in one place. It's quick to approve or decline invoices. Review collected by and hosted on G2.com.

So far, I haven't encountered any major issues while using Refrens. The platform has been reliable and easy to navigate. If anything, adding a few more advanced customization options and integrations in the future would make it even better, but my overall experience has been positive. Review collected by and hosted on G2.com.

Refrens Accounting helps simplify financial management by bringing invoicing, expense tracking, accounting, and client management into one platform. Instead of using multiple tools or maintaining manual records, I can manage everything in one place, which saves time and reduces errors. It has made my billing process more organized, improved record-keeping, and given me a clearer view of my business finances, allowing me to focus more on my work and less on administrative tasks. Review collected by and hosted on G2.com.

For some reason, Bill disallowed the use of certain symbols in their Memo section. They used to allow me to use the @ symbol and additional symbols like that, and now they don't. I found it quite helpful to use those and unnecessarily restrictive. I imagine there's a coding reason for it or something like that, but I wished they didn't change that. I also find the Approval process can be confusing at times, because the steps aren't specifically guided as seamlessly as they are in the iPhone app. The app moves me through the approval process really easily and smoothly. The desktop app I don't always know if the approval and payment out has processed correctly. Review collected by and hosted on G2.com.

Bill really keeps the vast majority of my payment management in one easy to use resource. It's very helpful to konw I can just handle the vast majority of my financial payment/management needs inside this program. Review collected by and hosted on G2.com.

There are many steps to verifying your business and setting up payment processing. If you have to change a bank account, you have to go through verification again. Review collected by and hosted on G2.com.

I just started a business and was spinning in circles setting up a process to write customer agreements and collect payments. Anchor has both electronic agreements and payment processing integrated so I could put the services right in the proposal, and set how they should be billed. The customer can add their payment method right to the agreement and pay the invoice immediately. I love that in just a few minutes I had monthly invoices set up and I don't have to manage invoices moving forward. Review collected by and hosted on G2.com.

The app seems to log out quite a bit. Sometimes I walk by the iPad, either in the morning or the middle of the day, and notice that we've been logged out. It might be an iPad update or something unrelated to the reception app, but I do find myself having to relog in from time to time, which would not be ideal if a guest came and they couldn't access it. Review collected by and hosted on G2.com.

The Receptionist saves us an entire salary and is convenient for connecting with the right people quickly via email or text. It's easy for visitors to use and alerts staff seamlessly. Review collected by and hosted on G2.com.

The only con with Kastle is their price. They are a bit on the pricey side but overall, they cover all aspects of security and their personal touch is appreciated. I mentioned the support before - the support is top notch. Review collected by and hosted on G2.com.

Kastle is assisting us with entry security for staff, visitors, and guests. We have solutions that are unique to staff but more intensive for guests. We have monitoring located throughout the building for safety purposes. We have a dvr that records up to 1 month back for security purposes. The system is critical to offering our employees and the company peace of mind when it comes to security. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike, but every now and again the app signs me out of my account on its own, and then I have to enter the 4-digit code to sign back in. Review collected by and hosted on G2.com.

It has made the sign-in process much easier. Being able to set up multiple tablets at once also lets us have more than one guest signing in at a time, which helps everything move along faster—especially when we have 12–15 guests signing in at the same time. Review collected by and hosted on G2.com.

A few things that could use some polish: we've run into occasional outages, which doesn't happen too often but could potentially be an issue if I needed to get an urgent invoice out. I'd also love the ability to export just my search results rather than being forced to export every invoice each time - a small thing, but it'd save a lot of time. Lastly, because of how tightly Tabs integrates with our other systems, there are some restrictions on making manual updates or edits, which can be a bit limiting when we need to make a quick fix on the fly. Review collected by and hosted on G2.com.

Automated invoicing, with integrations to our other platforms such as Salesforce and NetSuite. Additional features down the line that could further automate our revenue recognition process. Review collected by and hosted on G2.com.

The initial API integration required some adjustments on our side and a good understanding of the Monetization data model. The implementation was successful, but more end-to-end examples for less common transaction-rating scenarios would make the first setup easier. Review collected by and hosted on G2.com.

We use Tridens Monetization to calculate transaction fees when pricing depends on cumulative volume within a billing cycle and on additional attributes, including source, destination, and account type. Automating these calculations removes a significant amount of manual work, applies the same rules consistently, and makes it easier to introduce or change rate plans. Review collected by and hosted on G2.com.

Honestly I havent been working with it enough to find something I dislike but at the moment I am hard pressed to find something as well. Overall the product works as intended and I hopefully do not find anything I dislike moving foward. Review collected by and hosted on G2.com.

Our first day implementing Bill360 we had a customer use the "pay now" options and that is already a one time customer that we will not have to reach out to in order to get paid. Also the outstanding payments being included on the invoice helps so much. This is one thing our owner has wanted for a long time with our invoicing. Review collected by and hosted on G2.com.

Nothing big. There are edge cases that can require help, but the support team is responsive and the issues we’ve raised have tended to show up on the roadmap. Review collected by and hosted on G2.com.

Sequence consolidated our quoting, contracts, billing, and invoicing into a single system. Instead of stitching together multiple products, we can handle them in one workflow. For a usage-based model like ours, that means fewer manual steps and far more confidence in what we do. Review collected by and hosted on G2.com.

The calendar is buggy and it doesn't offer me the option of seeing all the calendars of the whole office at the same time. I coordinate the schedule and I need to see everyone's availability. In addition, we need to color-code our appointments and B4T doesn't do that. We use Google instead. Review collected by and hosted on G2.com.

We keep practice info at our fingertips and use it to track time. I also like the task tracking and the ability to set up task flows that trigger the next step on completion of the previous. It helps me stay on top of my cases and bill all of my time. That helps my productivity and keeps the clients happy. Review collected by and hosted on G2.com.

They were fine for a number of years but things dramatically changed this year. With one day notice they changed their processing timelines from 1 day to 3 days. They then had a series of errors that extended the 3 day fund hold to 6 days. They have done a terrible job of communicating, have been combative, and have turned into an awful partner. They are also, with no notice, instituting burdensome rules that I have not seen from other processors and offering no justification for those rules. My guess is that they had a major fraud incident. Something definitely changed on their end. Review collected by and hosted on G2.com.

We use Checkbook to process payments and issue paper checks for our end users. Review collected by and hosted on G2.com.