Auto Mechanic Software

Sometimes there are new things in the app and not really an explanation of what's up. Great the product is evolving, but it would be nice to be better guided into what's new. Sometimes the announcement of a new feature happens weeks after it's been live and in the meantime we already figured that out. Review collected by and hosted on G2.com.

Overall, it’s just made managing certain aspects of the office much easier, specifically when to go into the office, where to sit, which meeting spaces are available. Review collected by and hosted on G2.com.

One issue is feature overload. There’s meetings, chat, whiteboard, docs, clips, AI tools, phone, scheduler and more. While that’s impressive, it can make the interface feel crowded. For new users especially, it’s not immediately clear where to go for what.

Another drawback is that chat still doesn’t feel as fluid as dedicated tools like Slack. Threads can get messy, and long-term knowledge management inside chat isn’t great. It works, but it’s not the strongest part of the platform.

There’s also the pricing structure. Some of the more useful features, especially advanced AI capabilities, are locked behind higher-tier plans. For smaller teams, that can feel limiting.

And finally, performance can dip when running larger meetings alongside multiple integrations. It’s generally stable, but it does demand decent system resources.

So overall, it’s not about major flaws. It’s more about complexity and positioning. Zoom started as the best video tool in the room. As it expands into an all-in-one workplace platform, it’s still figuring out how to make everything feel equally polished. Review collected by and hosted on G2.com.

At its core, it cuts down fragmentation. Before, teams juggle a video app, a chat tool, a docs/collaboration tool, calendars, and task trackers. That’s context switching—mental friction, lost time, missed details. Zoom Workplace brings those into one ecosystem. That alone smooths communication and coordination.

It also tackles meeting inefficiency. With things like AI summaries, action item extraction, and searchable transcripts, you don’t have to capture every detail yourself or chase people afterward for what was decided. That means less time rehashing and more time acting.

Real-time collaboration is another area. Whiteboards, shared docs, and chat live together around the same session or workspace, so brainstorming feels continuous instead of disjointed across tools.

For teams spread across different locations or time zones, the persistent history in chats and meetings helps too. You don’t have to repeat context—newcomers can catch up quickly.

The benefit of all this is simpler workflows. Fewer apps to switch between, clearer handoffs between conversation and action, and less “where did we put that?” when you need past context. You save time, reduce friction, and keep everyone aligned without relying on seven different tools. Review collected by and hosted on G2.com.

It took a bit initial effort to configure everything correctly, but once it was all set up, it became much more intutive to use. Review collected by and hosted on G2.com.

Before switching to xero, i was using one tool for invoicing and then tracking everything manually in excel and clickup, it worked, but it felt scattered and easy to mess up. Now everything lives in one system, which saves time and reduces errors. It also gives me easier view of cash flow and help me stay organized which is essential when i am managing a business on my owm. Review collected by and hosted on G2.com.

Only thing is we wish that the Sign Out button on the bottom right-hand corner of the kiosk could be bigger or highlighted to stand out better. When guests need to sign out, they have difficulty finding that button. Review collected by and hosted on G2.com.

We can now see who is in the building for the day, especially if we missed them come into the door. Our office is hybrid, so this allows us to let unexpected guests know whether or not someone is in the office to be able to help them with their needs. It has also allowed our front desk to see if we have trainings for the day and how many people we are expecting at different times which lets us know when it may get busy in the lobby. Review collected by and hosted on G2.com.

Sometimes, if there's a feature that doesn't work with NetSuite, it can take ages for them to address it with an enhancement because not a lot of customers may want it. Sometimes, there's no workaround, and these enhancement requests can stay in the NetSuite world for ages. Review collected by and hosted on G2.com.

NetSuite consolidates multi-subsidiary accounts quickly, saving two days at month-end. Its 100% cloud-based system allows for real-time financial balance sheet access and is easily customizable to different business needs. Review collected by and hosted on G2.com.

We had a hard time at first getting the machine up and running but once we figured out our own issues, it was easy to integrate. It took a few of us to get it going, but it was unfamiliar to us. Review collected by and hosted on G2.com.

The Receptionist documents all visitors online so it reduces our time spent logging visitors and creating sign in sheets. It is a plus to have everything documented immediately. Review collected by and hosted on G2.com.

I would prefer if our technicians could have more options on the app like other apps have where you can scan the VIN and then the information is already added in. One, everything manually has to be entered, which is quite difficult when they have gloves on, they have oil on their hands, and things like that. I would prefer something where it's more scan and go. Review collected by and hosted on G2.com.

AutoLeap solves transparency and authorization issues by letting clients see everything we see and authorize work upfront. It simplifies technician documentation, avoiding repeat inspections and integrates with QuickBooks to streamline accounting, avoiding duplicate data entry. Review collected by and hosted on G2.com.

While Tekmetric excels in workflow, its closed API ecosystem and high barrier to entry for custom integrations make it difficult for tech-forward users to implement advanced AI solutions or custom automation without significant overhead. For those of us looking to integrate LLMs for diagnostic assistance or automated customer follow-ups, the limited 'sandbox' environment and restrictive data access prevent us from fully leveraging our shop’s data to its highest potential. Furthermore, the lack of granular customization in multi-step labor procedures and a more robust inventory core-tracking system often creates manual workarounds that counteract the platform's otherwise streamlined cloud efficiency Review collected by and hosted on G2.com.

Tekmetric solves the critical issue of operational fragmentation by unifying the entire shop lifecycle—from lead generation to final invoice—into a single, cloud-based source of truth. By integrating marketing tools and automated follow-ups, it helps generate high-quality leads and re-engages customers with declined services, ensuring a consistent car count. For someone like me who has implemented the system before, the biggest benefit is the centralized workflow control; it allows for real-time tracking of every technician's progress, which, when paired with the DVI, builds unparalleled customer trust. However, the true next step for this platform would be opening its API, which would allow us to connect these marketing leads and diagnostic data into AI-driven engines to automate personalized service recommendations and optimize shop throughput even further. Review collected by and hosted on G2.com.

Honestly? Nothing so far. I don't have experience with other invoice approval software but compared to approving invoice by invoice over email, it's much better! Review collected by and hosted on G2.com.

Stampli is doing a great job consolidating invoices into one clearly visible area for approval by the people who need to review and approve the invoices. No longer are pending invoices slipping through the cracks and possibly getting additional fees because of late payments. I am also able to quickly see past invoices to compile costs based on vendor or project. Review collected by and hosted on G2.com.

Certain requests require coordination through support rather than self-service, which can slow things down. Initial setup and changes may take longer than expected depending on the property and scope. More customization and faster turnaround times for updates would improve the overall experience. Review collected by and hosted on G2.com.

Kastle is assisting our tenants with electronic keypads. This is benefiting us in Property Management because our tenants can manage access more efficiently, reduce reliance on physical keys, and streamline move-ins, move-outs, and vendor access. Review collected by and hosted on G2.com.

I would love to see improvements in merging vendors. It's a hassle when the vendor details don't work because of payment details or address errors, you have to create a new vendor for that transaction instead of changing it within the existing vendor. It's especially frustrating when the payment details are wrong the first time. Review collected by and hosted on G2.com.

I use BILL AP/AR for managing vendor payments and tracking receivables. It consolidates vendor payments into one platform, saving me from entering transactions separately. It also lets me check invoice statuses without needing follow-ups, which is incredibly useful. Review collected by and hosted on G2.com.

The only thing I’m not a huge fan of is the default email reminders, and the fact that I can’t personalize them. Review collected by and hosted on G2.com.

Anchor is solving the problem of messy, time-consuming billing and payment collection by making the entire process simple and streamlined — for both me and my clients. It keeps everything organized in one place, makes it easy for clients to view and pay, and reduces back-and-forth or confusion. For me, that means I’m spending less time chasing payments or managing invoicing details and more time focusing on my actual client work. It’s helped me run my business more efficiently, feel more confident in my process, and it creates a smoother, more professional experience for the clients I serve. Review collected by and hosted on G2.com.

What I didn’t like is that if the internet goes down, the reception system collapses, since there’s only one point of failure. Review collected by and hosted on G2.com.

It is widely used to solve problems, especially for visual identification of issues. It also helps with problem configuration and managing obligations. Using data to view days and overall progress is straightforward, and everything works smoothly, which saves time and improves the workflow. Review collected by and hosted on G2.com.

Although FreshBooks does a great job with ease of use, the reporting features could be more advanced for those who want deeper insights into financial trends. I’d also like a bit more flexibility when customizing invoices and dashboards. Additionally, the cost may feel high for freelancers or very small businesses on a tight budget. Review collected by and hosted on G2.com.

FreshBooks helps me save time by simplifying invoicing, expense tracking, and payment collection all in one place. Instead of juggling spreadsheets or multiple tools, I can manage client billing, track time, and stay on top of cash flow quickly and accurately. It reduces errors, keeps everything organized, and ensures I get paid faster. This efficiency lets me focus more on growing my business instead of being stuck in administrative tasks. Review collected by and hosted on G2.com.

Refrens requires an active internet connection or mobile data to function properly, which can be inconvenient in areas with poor connectivity. Since it is cloud-based, offline access is limited or unavailable. Some advanced accounting or reporting features found in more expensive enterprise software may be missing, which could be a limitation for larger or more complex businesses. Occasional users may also want more customization options in reports or layouts. Review collected by and hosted on G2.com.

Refrens works really well on mobile, making it easy to manage invoices, expenses, and clients on the go without needing a laptop. It’s very cost-effective compared to other accounting software, especially for small businesses and freelancers. The interface is simple, clean, and user-friendly, so even non-accountants can use it comfortably. It also offers strong features like invoicing, GST support, estimates, and client management all in one place, which saves time and reduces the need for multiple tools. Review collected by and hosted on G2.com.

There’s a learning curve with any software, especially CPQ, so be ready to learn a lot in a short time and to help guide reps who have never used it before. Depending on your historical data, it can be a decent lift for implementation, but MonetizeNow will do their best to make it a breeze. Review collected by and hosted on G2.com.

MonetizeNow has sped up approvals, enabled reps to send contracts for signature without having to rely on dealdesk, and automated much of our deal data in Hubspot, including line items, ARR, TCV, and more. Most importantly, MonetizeNow has also helped us automate renewals and, at last, capture renewal data in Hubspot instead of tracking it manually in a Google Sheet. Review collected by and hosted on G2.com.

The available reports show the payments, but they don’t include a breakdown of the fees. Review collected by and hosted on G2.com.

I’m able to collect payments sooner by sending a single link that supports both credit card and ACH payments. It streamlines the overall payment process and makes it easier to manage the available fee options. Review collected by and hosted on G2.com.

The calendar is buggy and it doesn't offer me the option of seeing all the calendars of the whole office at the same time. I coordinate the schedule and I need to see everyone's availability. In addition, we need to color-code our appointments and B4T doesn't do that. We use Google instead. Review collected by and hosted on G2.com.

We keep practice info at our fingertips and use it to track time. I also like the task tracking and the ability to set up task flows that trigger the next step on completion of the previous. It helps me stay on top of my cases and bill all of my time. That helps my productivity and keeps the clients happy. Review collected by and hosted on G2.com.

Nothing major, we've implemented a good feedback loop with the Sequence team and they've been very receptive so far. It’s been a smooth experience, and we’re excited to see the team keep improving the product. Review collected by and hosted on G2.com.

We needed a billing setup that could handle a range of pricing models without adding complexity. Sequence gave us that flexibility and reduced the amount of manual intervention needed from the team. Review collected by and hosted on G2.com.

They were fine for a number of years but things dramatically changed this year. With one day notice they changed their processing timelines from 1 day to 3 days. They then had a series of errors that extended the 3 day fund hold to 6 days. They have done a terrible job of communicating, have been combative, and have turned into an awful partner. They are also, with no notice, instituting burdensome rules that I have not seen from other processors and offering no justification for those rules. My guess is that they had a major fraud incident. Something definitely changed on their end. Review collected by and hosted on G2.com.

We use Checkbook to process payments and issue paper checks for our end users. Review collected by and hosted on G2.com.