# Checkbook Reviews **Vendor:** Checkbook **Category:** [Invoice Management Software](https://www.g2.com/categories/invoice-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 18 ## About Checkbook At Checkbook, we have built a way for businesses and individuals to send and receive Digital Checks, with a few simple clicks. Checkbook.io is solving push payments by providing a seamless experience for both sender and recipient. It requires no recipient onboarding and gives them the power of choice in selecting a payment method for receiving funds, whether it be Instant Pay, Direct Deposit, or a Printable Check. The simple flow has helped our companies reach 99% in digital conversion, which has drastically cut the cost and support of antiquated paper checks. ## Checkbook Pros & Cons **What users dislike:** - Users are frustrated with Checkbook's **poor customer support** , citing unresponsive communication and unresolved issues with fund verification. (3 reviews) - Users are frustrated by the **lack of communication features** , leading to confusion and dissatisfaction with service changes. (2 reviews) - Users face **approval process issues** with Checkbook, including delayed timelines and unclear communication affecting reliability. (1 reviews) - Users are frustrated with **cost issues** due to unexpected changes and delays in processing timelines. (1 reviews) - Users are frustrated with **delays and poor communication** from Checkbook, leading to a compromised user experience. (1 reviews) - Users report severe **email issues** with Checkbook, making it difficult to resolve urgent financial matters effectively. (1 reviews) - Inefficient Processes (1 reviews) - Users face significant **integration difficulties** with Checkbook due to unresponsive customer support and verification issues. (1 reviews) - Lack of Integration (1 reviews) - Lack of Phone Support (1 reviews) ## Checkbook Reviews ### 1. Communication Issues Deteriorated Trust **Rating:** 0.5/5.0 stars **Reviewed by:** Emma G. | Fraud Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Checkbook?** I appreciate Checkbook for its unique ability to issue paper checks, which is a valuable addition for us. **What do you dislike about Checkbook?** They were fine for a number of years but things dramatically changed this year. With one day notice they changed their processing timelines from 1 day to 3 days. They then had a series of errors that extended the 3 day fund hold to 6 days. They have done a terrible job of communicating, have been combative, and have turned into an awful partner. They are also, with no notice, instituting burdensome rules that I have not seen from other processors and offering no justification for those rules. My guess is that they had a major fraud incident. Something definitely changed on their end. **What problems is Checkbook solving and how is that benefiting you?** We use Checkbook to process payments and issue paper checks for our end users. ### 2. Completely Scammed, Zero Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Dylan R. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Checkbook?** If it worked, the ability to receive checks via email. **What do you dislike about Checkbook?** This company is fraudulent and a scam, and they do not answer the phone. I received two checks through email from America PAC for the Elon Musk petition referral program. Checkbook.io sent the checks. I deposited the checks via mobile deposit and my bank flagged the checks and shut my account down saying the checks were fraudulent. When I tried to dispute this matter and explained that they are not fraud, Wells Fargo told me they require verification from Checkbook.io to prove the checks were legitimate. I sent over 30 detailed emails as well as attempted to call them. When you call them, it says “no support agents are available. Leave your number and email and someone will get back to you” and nobody ever calls you. I've called over 100 times. All I needed them to do was call from a verified phone number and tell my bank the checks were legitimate. They couldn’t even do that. What financial business does not operate using the phone? It makes no sense. When I finally do get an email back, it isn’t helpful at all, and my support inquiry is closed and marked completed. My bank is closing my account on 2/4/25 if I can’t get the checks verified by then. My funds are being held by bank, and I will have to have my long awaited checks recalled and then re-issued if I can’t get this done. **What problems is Checkbook solving and how is that benefiting you?** It allowed my employer to pay me seamlessly through email. However they will not help you if a bank needs further verification. They do not have a working phone number. Zero Customer service. ### 3. Professional, Strong Technology, Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Kristofer K. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Checkbook?** Checkbook has been the fastest solution when comparing against other companies. They have always been available to assist when we're in a pinch, or have missed a direct deposit deadline. Our comapnies utilizes them primarily for electronic deposit of funds to our clients and personnel. **What do you dislike about Checkbook?** There's not much to dislike, they seem to be leading the pack in new-age tecnology and seamless workflow & processes. Zero complaints. **What problems is Checkbook solving and how is that benefiting you?** The solve our issue, of fast turnaround (next day Deposits) if submitted before 5pm each day. Other competitors require 1-2 day turnaround. ### 4. Excellent customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Checkbook?** Quick service and knowledgeable representatives. **What do you dislike about Checkbook?** I registered my account incorrectly on the login page and I can't get it corrected. **What problems is Checkbook solving and how is that benefiting you?** Retrieving payments has been an issue. ### 5. Refreshing and Responsible Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Checkbook?** I had an amazing and helpful experience onboarding our company, which had some complicated solutions. Anthony from their staff was incredibly responsive, even after normal hours and walked me through the entire process. We have been working with them almost a month now and it has streamlined so much of both our accounts receivable and payable workflow! What an incredible product - we are super excited to have found them! **What do you dislike about Checkbook?** We haven't discovered any yet. From start to finish, we have been pleased with their service, customer service and price point. **What problems is Checkbook solving and how is that benefiting you?** Their solutions have streamlined our entire process, eliminiating most of the need for cutting checks, while also giving us an easy to use solution for billing our clients ### 6. Does as they advertise **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Checkbook?** Easy to use and integrates well with all our other software. Much more affordable than other products. **What do you dislike about Checkbook?** Updates can be more timely as they are only a few times ayear. **Recommendations to others considering Checkbook:** A This is a strong tool for any small or mid size businesses **What problems is Checkbook solving and how is that benefiting you?** All our spending is easily managed and categorized and even credit card spending is integrated. It also works well with taxes. Basically does a lot of what people spend more on Quick books. ### 7. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** sebin s. | Assistant Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2020 **What do you like best about Checkbook?** Real time monitoring of transactions and bill payments is good. Easy to keep track of the entire business in a single dashboard. Ease of selecting the vendors and customers. Accessing the details from any where is a main thing today we look for and the objective is very well met with the checkbook platform. **What do you dislike about Checkbook?** Once I faced some json related errors during the use of the platform. Its the only thing that I disliked. Rest of the options and cloud based monitoring is simply great. An offline version which can sync with the current platform will be an added advantage if we are at rural areas where there is less internet connectivity. The pricing also is a bit of the downside. Being student startups its difficult to afford lot of commission amounts. **Recommendations to others considering Checkbook:** An offline version which can sync with the current platform will be an added advantage for those who use the platform from places with less internet connectivity. **What problems is Checkbook solving and how is that benefiting you?** Being a promoter of startups among the student community, I motivate them to use some software to track the payments and purchases. Being a software there were issues of updating the same at all times. Check book provides a cloud based service which can be used from any platform. ### 8. Md Sharikur Rahman **Rating:** 5.0/5.0 stars **Reviewed by:** Sharikur R. | Traffic and Multimodal Planning EIT, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2020 **What do you like best about Checkbook?** Keep track of spending, Monitor bank account balances **What do you dislike about Checkbook?** All is good. There is nothing I dislike here **Recommendations to others considering Checkbook:** All is good for me. You can just change the interface which might be good. **What problems is Checkbook solving and how is that benefiting you?** fast and easy access to all your important spending and financial data ### 9. Checkbook Excellent service for everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Orville M. G. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Checkbook?** Checkbook It is what I had been looking for for a while and it fascinates me since I save a lot of my time now I can process from 5 to 400 checks in less than 4 minutes. Cheeckbook is exactly what I needed to send payments to our suppliers and very easily and quickly if the need for the recipient's bank information even spent hours filling envelopes chasing returned checks when someone moved in and reissued lost checks by mail. I am totally satisfied with Cheeckbook **What do you dislike about Checkbook?** Cheeckbook is an excellent Software is an excellent software with which I am stupid I do not have any Complaint about it since it is increasingly improving to measure the comments, if there is something that I would like is that cheeckbook had a mobile application to make payments without the need of the desk **Recommendations to others considering Checkbook:** Cheeckbook is an excellent service that facilitated payments in all aspects I really recommend it to all users **What problems is Checkbook solving and how is that benefiting you?** Thanks to cheeckbook We have managed to develop better I had some problems before knowing cheeckbook, with venmo and paypal but all that ended when we managed to get cheeckbook to solve all our problems, now we can easily send payments to commercial accounts, and finalize all my payments with just one load. ### 10. Checkbook has been massively convenient! **Rating:** 5.0/5.0 stars **Reviewed by:** SV A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2019 **What do you like best about Checkbook?** Checkbook has simplified my payment process so much! Not only has fraud been cut down to 0 after I signed up checkbook for my organization, but I have also been saving so much time with the batch upload feature. The Checkbook Support team was extremely helpful in increasing my limits and I was glad to see that they took necessary KYC steps before going ahead with it. My money feels safe when using Checkbook. **What do you dislike about Checkbook?** While I cant think of too many downsides, I wish that Checkbook had a mobile app or better mobile customization so that I could make payments without even needing my desktop. **What problems is Checkbook solving and how is that benefiting you?** I was used to making payments to the stakeholders of my organization through Venmo. I ran into many issues with this since Venmo stopped business accounts and this used to create an accountability problem with some of the people I paid on behalf of their organization. I also used to run into a sending limit issue and I am so glad Checkbook solved this problem. I can now send payments to business accounts with any scope of a discrepancy and finish all my payments with just one upload instead of manually going in and making 100s of payments. ### 11. Awesome time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie S. | Travel Hacker, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2019 **What do you like best about Checkbook?** I can now process either 5 checks or 500 checks in less than 5 minutes. I had been spending hours stuffing envelopes, chasing down returned checks when someone moves, and re-issuing checks lost in the mail. Their support team is pretty awesome. I usually receive a response within an hour or two, no matter the day of the week. **What do you dislike about Checkbook?** I don't dislike anything about Checkbook. It's saved my sanity during the time of the month that I am processing a massive amount of payments. **Recommendations to others considering Checkbook:** When looking for a solution, I did a lot of research. I looked into Bill.com, just to name a few others. Checkbook was more cost-effective, and their team was great answering questions. I am glad I chose checkbook over the other solutions. **What problems is Checkbook solving and how is that benefiting you?** I feel like I have gained part of my life back! My company is more efficient and processing payments to independent contractors is streamlined. ### 12. Great Payment Alternative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Checkbook?** Their system is able to process hundreds of checks via spreadsheet in a matter of seconds. Nice to give the recipient multiple options (direct deposit, mobile deposit, physical check) for how they would like to be paid. Especially appreciate that we no longer have to worry about outdated mailing addresses, as address entry falls solely on the recipient. System gets smoother and smoother over time as recipients continue to sign up for direct deposit. **What do you dislike about Checkbook?** If you process 400 checks and 1 check has an error with an e-mail address, none of the checks will go through and you will need to speak to someone at Checkbook to figure out which line item is causing the error. Luckily, our Account Manager is incredibly quick about getting us answers. It would be nice if the one faulty check did not hold up the other 399 checks, though. Wish their modification for Canadian recipients had been rolled out when projected, as the delay has created a lot of extra work on our end. Some of our recipients are not as hip to technology and even though I like the system, I do not have a quick fix for someone requesting to "just send me a check". **What problems is Checkbook solving and how is that benefiting you?** We have worked together to help improve their printable option. ### 13. Works perfectly each time! **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie T. | Operations Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Checkbook?** Checkbook does exactly what I want and need it to do. It sends payments to our vendors easily and quickly without needing the recipients bank info or without mailing a check. The interface is simple and we've literally experienced ZERO issues since getting onboarded. It works smoothly every single time. **What do you dislike about Checkbook?** Nothing! For what we need it to do, it accomplishes everything. **What problems is Checkbook solving and how is that benefiting you?** We no longer have to mail physical checks and are able to easily send digital payments to vendors who we do not have bank account info for. ### 14. Good PayPal Alternative **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Checkbook?** It's an easy to use platform and it really eases up the cash flow on our bank account. **What do you dislike about Checkbook?** It's not a problem with checkbook.io but the increased volume of transactions in our bank account increased our bank fees. We're still coming out ahead but it was an unexpected cost. **What problems is Checkbook solving and how is that benefiting you?** Our problem using PayPal as a mass payment system was having to shuffle a large amount of cash out of our account in order to pay people. With checkbook.io we no longer need to do so and this has helped the cash balance in our account significantly. ### 15. Quick and Easy Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Checkbook?** I like how intuitive and easy to use the platform is. **What do you dislike about Checkbook?** The waiting period for direct deposit is a bit longer than I expected **What problems is Checkbook solving and how is that benefiting you?** Checkbook allows me to process payroll for employees quickly and conveniently on the go ### 16. Perfect Checkbook **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Checkbook?** I like that this functions as well as my original handwritten checkbooks did and early computer checkbooks-in fact better. categories, reports searches **What do you dislike about Checkbook?** This software has only gotten better and better thru the years. They follow up on customer feedback so no dislikes **Recommendations to others considering Checkbook:** You make your own categories and can set up various accounts and extensive in depth reports **What problems is Checkbook solving and how is that benefiting you?** I can go back thru years of reports ### 17. My business runs a million times smoother **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2019 **What do you like best about Checkbook?** That i can send a check from anywhere using any computer, tablet or my phone **What do you dislike about Checkbook?** No one seems to know about it .......... **What problems is Checkbook solving and how is that benefiting you?** the only problem I had was my limits were to low, but we fixed that via email in minutes ### 18. all good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2019 **What do you like best about Checkbook?** ease of use, ability to send payments seamlessly **What do you dislike about Checkbook?** wish I could include a note on the check that was not printed on the check when needed **What problems is Checkbook solving and how is that benefiting you?** quicker payments, electronic payments - [View Checkbook pricing details and edition comparison](https://www.g2.com/products/checkbook/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A46%3A32+-0500&secure%5Bsession_id%5D=0ca6ae99-4562-4951-9caa-cd9f7b1385ad&secure%5Btoken%5D=91abd45480df87a0551a17e10e88bc1147b61bba77398b33603c554cd87d1fdd&format=llm_user) ## Checkbook Features **Payment Methods** - ACH - Credit and Debit - Wire Transfer **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Invoice Processing** - Approvals **Bill Processing** - Consolidation - Batch Invoicing - Management **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Analytics** - KPIs - Payment Tracking **Integration** - Accounting - Payments - ERP **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Integration** - Accounting - Account Sync **Agentic AI - Billing** - Autonomous Task Execution **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Enterprise Payment** - Adaptive Learning ## Top Checkbook Alternatives - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,895 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,913 reviews)