Products

The customer experience hub for you and your team. Create, share and present your customer journey maps, personas and stakeholder maps.

Conventional methods produce conventional results. ChurnRX's expert training takes an unconventional approach with proven methodologies that drive phenomenal results. We tailor our skills training, using your data, to scientifically implement the right playbooks and skills that drive retention at scale. ChurnRX's team of world-class retention and growth experts are armed with battle-tested methodologies for creating radical improvements that scale across entire organizations. Founded i

Verint Copilot Bots automate agent workflows in real time to reduce manual effort and support more efficient customer interactions. Each Copilot Bot focuses on automating a specific task to reduce agent workload. The Copilot Bots include: Smart Transfer Bot, Knowledge Automation Bot, Coaching Bot, Wrap Up Bot, and Agent Virtual Assistant. These bots help preserve context across handoffs, surface summarized knowledge, provide real-time coaching, automate after-call work, and complete customer tra

With advanced AI and machine learning capabilities and a dedicated customer success team to match, Sailthru by Marigold is purpose-built for relationship marketing. Leverage cross-channel personalization across the entire customer lifecycle to meet each customer in the right channel, at the right time, with the right message. Sailthru by Marigold is the marketing solution designed for rapid activation across media, publishing and retail businesses. Seller Description: Marigold is a global martec

WSO2 Identity Server, part of WSO2’s CIAM suite, is the market’s leading open-source CIAM solution. It provides modern identity and access management capabilities that can be easily built into your organization’s customer experience (CX) mobile apps or websites, or even deployed to fulfill workforce IAM requirements.

NetSpring is a next-generation, warehouse-native Product and Customer Journey Analytics platform that empowers product, growth, and data teams to derive deep insights into product usage and customer behavior. By integrating directly with cloud data warehouses such as Snowflake, Google BigQuery, Amazon Redshift, Databricks, and Azure Synapse, NetSpring eliminates the need for data duplication, ensuring real-time analytics and cost efficiency. The platform offers self-service exploration templates

Alvaria CXP empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach.

HelpDocs is a fully-featured knowledge base software designed to enable users to drive down support ticket volume and guide customers.

Wicked Reports is a marketing analytics platform that provides subscription-based, actionable reports on marketing results at each stage of the customer's journey from first click to sale.

Divia GmbH is a full-service digital marketing consultancy based in Stuttgart and Berlin, specializing in driving digital transformation and marketing automation for B2B brands. As a HubSpot Diamond Partner, Divia offers tailored solutions that integrate technology and customer-centric processes to enhance business growth and revenue. Their expertise spans various industries, including ICT, automotive, energy, and healthcare, serving both large corporations and small to medium enterprises. Key

HockeyStack learns your winning pattern from the buyer journey and deploys Revenue Agents across prospecting, news business and expansion. Run your proven processes across every deal and every account, so each rep becomes your best rep.

Learning management systems are good for training employees but often fail to address the unique needs of training customers & partners as well as customers' customers & partners. Eurekos is a leading European customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation. Eurekos offers a complete set of tools to create and deliver training that cover the entire

A fully tailored customer-oriented fuel oil management system designed by the fuel oil industry to serve all users, from small independent dealers to large multi-user corporations.

Wincor Retail covers a variety of solutions for international retailing that allows you to manage your customer-oriented business processes from the store level through to the head office.

Cut phone support time in half with seamless, zero-download co-browsing. Solve issues faster by guiding users on-screen, use AI call insights to boost training & QA, and troubleshoot instantly with console logs. 

Bikky is the #1 CDP for multi-location restaurants. We break down guest data silos across operating and marketing systems to activate your guest data in one place. Bikky surfaces the insights you need and empowers marketers and c-suite leaders to see customers and to act faster to grow the business.

The Prokeep Order Engine is a front-of-house platform that helps distributors take more orders and get more orders by bringing customer communication, order automation, and branch and marketing outreach all together in one workspace.

TurnKey Lender is a cloud based system for evaluating borrowers, decision-making support, and online-lending automation.

BlueConic is a customer data platform that harnesses the data required to power the recognition of an individual at each interaction, and then synchronizes their intent across the marketing ecosystem.

Watch your website translate into 100+ languages expanding your business into uncharted territories! Your website will instantly be displayed to the visitor in their device language.