Products

Make the management more efficient with our call center quality assurance software.

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost.

Do you work for multiple homebuilders? Is your schedule constantly changing? Bolt is made for the Subcontractors in the Home Building, Commercial, and MultiFamily Industry. Bolt is made for any trade that helps build a house; Electrical, Plumbing, HVAC, Roofing, Concrete, and more. Bolt helps you plan your jobs, communicate as a company, and execute efficiently. We exist to serve contractors and help them succeed with today's technology. We make contracting Simple, Fast, and Mobile

Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today.

Transmon is India’s leading quality monitoring tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experience (CX) touchpoints. Transmon is an End to End Quality Measurement, Management and Improvement Solution for Customer Service verticals. Approx. 60,000 TransMon licenses in use across India & International market.

CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features

Hiya Connect Branded Caller ID is making the calling experience secure and engaging on every smartphone globally.

Autodesk Inventor Nastran is a comprehensive finite element analysis (FEA) software integrated within the Autodesk Inventor environment, designed to assist engineers and analysts in predicting the physical behavior of products under various conditions. Leveraging the robust Autodesk Nastran solver, it offers a wide array of simulation capabilities, including linear and nonlinear stress analysis, dynamics, and heat transfer studies. Key Features and Functionality: - Linear Static Analysis: Eval

Accordia Global specializes in Omnichannel Cloud Contact Centers and Chatbot solutions. We empower businesses of all sizes, particularly small and medium enterprises, to enhance customer experience and drive growth. Our core expertise lies in Contact Center solutions, offering Cloud and on-premise options. Our suite includes Voice, Chat, Desk, and Social channels, ensuring seamless interactions across platforms. We excel in CRM integration and digital transformation, seamlessly connecting contac

NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi

Flexible & scalable cloud-based call center solution designed for small & mid-sized businesses.

Designed specifically for United Ways, Donation Tracker helps successfully manage campaigns with its cost-effective CRM software. Its features include integration with Constant Contact and an accounting interface for QuickBooks. Donation Tracker was developed by Cascade Data Solutions and acquired by Upic Solutions in 2020. The acquisition brought together non-profit and United Way expertise, along with United Way customers, under one company.

Intradiem arms enterprises with a real-time solution to streamline workforce management and contact center processes. Its advanced automation platform helps centers build a strong foundation within a complex environment. Customers see significant cost savings, as well as benefits to service delivery and employee engagement. Over 230,000 contact center employees use Intradiem’s solution daily.

With Microsoft OneDrive you can store any file on your SkyDrive and it's automatically available from your phone and computers. No syncing or cables needed.

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels

An intelligent platform that listens to customer phone calls to surface insights. Enabling you to increase sales, improve customer loyalty & ensure compliance.

Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve over 50% of interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more human.

The ultimate in flexibility and ease of integration, Axiom cloud contact center gives agents the tools they need to provide high level, personalized service to clients worldwide.