Pinnacle Cart Reviews & Product Details

Pinnacle Cart is user friendly and easy to use and navigate. It’s easy to update photos and quantities of the product you want to list and keep track of. We sold products for a non profit company to bring awareness to a cause. We had thousands in inventory and Pinnacle Cart made it easy to upload product photos, manage inventory and sales. Review collected by and hosted on G2.com.

I honestly have no complaints about Pinnacle Cart. It served its purpose and was easy to use. The only thing I can think of was I had no training, but it was so easy to figure out. Review collected by and hosted on G2.com.

There's many things we like about the solution, for starters it's easy-to-use, very flexible and we like you get everything without any additional costs. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great.! Review collected by and hosted on G2.com.

Set-up can be challenging, but that's pretty typical. The other system we used was like that.! Review collected by and hosted on G2.com.

On the front end, it works pretty standard as a shopping cart, but I found it took extensive work to set up in the back end. I'm sure that there are other shopping cart solutions that are easier to use. I do like that search functionality and ability to add products is easy. It is very easy to follow along, and the sections are broken down specifically so that you can find exactly what you are looking for. If you want to add discounts or promos there is a section for that. If you want to figure out tax, there is also a section for that. Review collected by and hosted on G2.com.

The back end can be very confusing, and you have to have some tech savvy in order to build it out. If I did not work with a team of gifted coders, I do not think I would have been able to add the things that I needed. Aesthetically it is not that attractive, which is why I had coders come in to make the sight more approachable looking. Pinnacle Cart alone cannot do that. Review collected by and hosted on G2.com.

The cart is a PHP cart we can modify. Few of these remain and few are solid. When we first used it, we were impressed by their updates and staying cutting edge. This went away. They now do everything overseas. Review collected by and hosted on G2.com.

The cart is no longer compliant. Now it fails scans and their support is horrible and overseas. Review collected by and hosted on G2.com.

This is our first store and we had no issues jumping in and getting started. Picked a template, added our products from an excel spreadsheet, added our payment method and we're off the the races. Very nice administration area, no complaints at all. They say it's build to help you get more sales, I can see why. Chris and Tristan in customer service have been unbelievably helpful. Review collected by and hosted on G2.com.

Nothing so far. Small issue with live chat, but was able to get it fixed quickly. Review collected by and hosted on G2.com.

Been using PinnacleCart for years now, but noticed some recent improvements that shows they're serious about helping their customers grow. For starters, the support I've been getting has been nothing short of outstanding. The cart.. Well, that's always been good but it's impressive they way their support team has really stepped up recently. Highly-recommended. Great company! Review collected by and hosted on G2.com.

More apps might be helpful. But really not much we don't like. We use PC with Webgility and it works great! Review collected by and hosted on G2.com.

There's many things we like about the solution, it's easy-to-use, very flexible and they don't charge you processing fees. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great so far. Review collected by and hosted on G2.com.

A couple features required instruction. Other than that, we love everything about it. Review collected by and hosted on G2.com.

How clear everything is, there are no questions, it's an easy to use format to operate selling online. Review collected by and hosted on G2.com.

They don't have a lot of templates to choose from when deciding what you want your design and layout to be. Review collected by and hosted on G2.com.

Super Simple to use and set up, and if your needs are not complex, the support is good enough. Review collected by and hosted on G2.com.

If you need custom features or a modern highly sophisticated system, this probably is not the system for you. Review collected by and hosted on G2.com.

Straightforward Admin Console, easy to use if you have some basic E-Commerce know how. Existing templates are great if you are in typical online retail type businesses. Support is responsive and helpful. Review collected by and hosted on G2.com.

This is platform is not ideal if you want to customize in any way. It is also not ideal for Business to Business sales as it is not really structured for typical B2B type transactions. Also if you have a large number of SKUs, then the baseline functionality becomes clumsy to work with. Examples include: Picture naming structures are a little funky and no way to see whether there are photos associated with a product SKU, you have to manually "hunt and peck" for products missing SKUs. We started noticing some issues when we went over 10K SKUs. Also, we utilized their Professional Services for custom development and it was not well documented and they typically charge a small fortune and take 3-5 months to do any custom work. When using a 3rd party developer (who isn't charging a fortune and does not take months) they become unresponsive and difficult to work with. Review collected by and hosted on G2.com.

theres not much positive to write about pinnacle cart expect it does the job. Review collected by and hosted on G2.com.

This software if infected with ioncube, thus means you can not make changes to the software should you ever need to, so you would be held to ransom as and when the time comes, this makes it impossible to have your cart display the way you want it to, you will also be charged huge fees when you need to update the software. I bought pinnacle cart but unfortunately it was not secure and someone was able to send emails from my account without my knowledge, they wanted a substantial amount of money to upgrade their software even though thus was their fault in the first place. My advice is to use opencart which is free and open source and free for updates too. Review collected by and hosted on G2.com.

I like the product that they offer because it suits my business model as an on-line retailer.

Many layout choices and very affordable custom design too. Review collected by and hosted on G2.com.

Nothing comes to mind when I think of dislikes from Pinnacle. Maybe that they didn't send me a birthday card? Review collected by and hosted on G2.com.

Once up and running is does the job. Adding products and categories are easy Review collected by and hosted on G2.com.

It is hard to put links within the page. Tables are hard to do. If shopping cart is all you want this works. The support people are lacking Review collected by and hosted on G2.com.

The support staff at Pinnacle can always fix any concerns that have ever cropped up except the quickbooks compatibility, which they say is still coming back. Review collected by and hosted on G2.com.

Their shopping cart is still not synching with the new version of quickbooks, So I have to pay a monthly fee through Webgility to get the sales synchronized to my laptop quickbooks. Review collected by and hosted on G2.com.

Ability to customize code to make cart functional for various customers. Review collected by and hosted on G2.com.

No DHL integration

No import to quickbooks as reseller vs hosted Review collected by and hosted on G2.com.

I like the personal service the best with this company. Review collected by and hosted on G2.com.

The only thing I don;t like is having to pay for upgrades since we did some custom features on our site. Review collected by and hosted on G2.com.

Great customer service, stellar Google placement. What more can you ask for? Review collected by and hosted on G2.com.

The inability of our customers to ship COLLECT to their UPS account. Another nice feature that 3dcart had was the ability to type orders from the admin page including payment from the software. Review collected by and hosted on G2.com.

Full robust commerce solution that isn't as cumbersome as magneto but easier to get going that woo commerce.

Also no percentage of sales like with solutions.

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If you customize then it's a nightmare for upgrades and technical support. It's always the customization NOT pinnaclecart according to tsupport people Review collected by and hosted on G2.com.

Easy to learn and offers an attractive solution Review collected by and hosted on G2.com.

The recurring products app is new and still rather buggy. I would recommend not using it for at least another year, until all of the many issues are resolved. Review collected by and hosted on G2.com.

The way you are able to make quick changes to the websites SEO capabilities. Review collected by and hosted on G2.com.

At times it can be very confusing. Sometimes when I tell it to do something, it doesn't follow directions. Review collected by and hosted on G2.com.