--- title: PayPal Invoicing Reviews meta_title: 'PayPal Invoicing Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 262 reviews by the users' company size, role or industry to find out how PayPal Invoicing works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 262 scale: '5' date_modified: '2026-11-14' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

PayPal Invoicing Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use with PayPal Invoicing, enabling quick invoice creation and seamless payment tracking. (93 mentions)
Users appreciate the speed and efficiency of PayPal Invoicing, enabling quick invoice creation and streamlined payment tracking. (86 mentions)
Users rave about the invoicing ease with PayPal, enabling quick, efficient, and professional invoice management. (82 mentions)
Users appreciate the speed and simplicity of PayPal Invoicing, streamlining their invoicing process and enhancing cash flow. (76 mentions)
Users appreciate the efficiency of payment processing with PayPal Invoicing, ensuring quick invoices and timely payments. (54 mentions)
Users find the fees to be relatively high, particularly when sending many invoices or dealing with international transactions. (59 mentions)
Users find that the high fees on PayPal Invoicing can significantly impact their overall cost-effectiveness. (56 mentions)
Users find PayPal Invoicing has limited customization options, hindering more complex invoicing and accounting needs. (34 mentions)
Users report payment issues like delayed status updates and transaction fees that can frustrate both users and clients. (33 mentions)
Users face invoicing issues such as slow loading times, high fees, and limited customization and reporting features. (31 mentions)

5 Pros or Advantages of PayPal Invoicing

5 Cons or Disadvantages of PayPal Invoicing

PayPal Invoicing Reviews (262)

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PayPal Invoicing Reviews (262)

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4.3
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Juan Pablo V.
JV
Juan Pablo V.
Co-Founder - Chief Executive Officer
Small-Business (50 or fewer emp.)
"Flexible Payments, But Tracking and Navigation Feel Confusing"
3/5
What do you like best about PayPal Invoicing?

What I like most about PayPal Invoicing is how flexible it is when it comes to getting paid. I can connect it to different accounts, cards and banks, which makes it easier to manage incoming payments without juggling several tools. It also helps a lot that clients can pay in different ways, whether they have a PayPal account or just want to use a card, so there is less friction on their side. That said, the setup and some of the options are not entirely intuitive at first, and it took me a while to find my way around. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The biggest downside for me is that the platform is hard to understand. It is not always clear where a payment is, whether it has been received, or how transfers move between PayPal and my bank, so I often end up digging through different screens to confirm something simple. Adding more people to the account can also be complicated at times, and the navigation does not always work as smoothly as it should. Overall it feels like the product has a lot of functionality, but the way it is organized makes everyday tasks like tracking payments and transfers harder than they need to be. Review collected by and hosted on G2.com.

Prabhakar U.
PU
Prabhakar U.
Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Professional Design Makes Invoicing Fast and Easy"
4.5/5
What do you like best about PayPal Invoicing?

The best part I like is its professional design and how easy it is to create a new invoice. Features such as tax-setting customization, a discount option, and the ability to upload supporting files are very helpful. It also includes options to download, save, print, or send the invoice. We can send an invoice using a QR code or a link, which is a very easy way to share it. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I’ve faced two major issues. First, their fees are too high. Second, their support is not reliable. When I send a message, most of the time there’s no real person available to help, especially in an emergency, and even in normal cases it takes far too long to get a response. Their Facebook support is particularly slow and can take many days, or even weeks, to reply. Also, their invoice template is generic for everyone; it should include an option to create templates based on our specific business type. Review collected by and hosted on G2.com.

Heather W.
HW
Heather W.
Owner
Small-Business (50 or fewer emp.)
Originally submitted 8/6/2026
"Simple invoicing that keeps client payments organized"
5/5
What do you like best about PayPal Invoicing?

I like being able to create and send an invoice without spending a lot of time on it. Having the invoice and payment status in one place makes it easier to keep track of what’s been paid and what’s still outstanding. It’s also convenient for customers to pay directly from the invoice, which cuts down on back-and-forth. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The transaction fees are my biggest complaint. They can take a noticeable amount out of a payment, especially on larger invoices or when I’m receiving several payments throughout the month. That’s something I have to factor into my pricing. I’d also like more flexibility with the invoice design so I could make it look more consistent with my business branding. The basic layout works, but having more control over the appearance would be helpful. Review collected by and hosted on G2.com.

BD
barbara d.
impiegata
Small-Business (50 or fewer emp.)
"Customizable invoices and easy management to strengthen brand identity"
4/5
What do you like best about PayPal Invoicing?

The ease of managing the product, I was able to customize my invoice as I wanted to make it as recognizable as possible for the customer. This allows me to maintain my brand identity even in issuing invoices and to strengthen my business presence even with accounting documents. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I would prefer if the usage wasn't so direct with the app and less with the PC. Also, the limit on sending reminders to suppliers is a bit restrictive; I would prefer if more could be sent even at the cost of a small subscription fee to the PayPal invoicing service. I don't find any other issues. Review collected by and hosted on G2.com.

Otto M.
OM
Otto M.
Operations Manager
Small-Business (50 or fewer emp.)
Originally submitted 8/13/2026
"Customisable Invoicing made Effortless"
5/5
What do you like best about PayPal Invoicing?

The invoicing section can be customised for any good or service. It has made it easier for me to not worry about long processes to add new products or temporary services. It's as easy as adding a new item that can be for that specific invoice with the option of saving it for next time or not if it's bespoke to the client. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I wish it could generate a more professional invoice for our records surpassing the email both myself and the client receive. Yes, the platform is a fantastic place for record keeping; however, not all sales go through it, and records on invoicing leave bookkeeping with discrepancies. If only there was a way of consolidating with external sales. Review collected by and hosted on G2.com.

Almir  B.
AB
Almir B.
Technical Operations Specialist
Information Technology and Services
Enterprise (> 1000 emp.)
Originally submitted 10/12/2025
"PayPal Invoicing - Tool that Simplifies Invoicing"
5/5
What do you like best about PayPal Invoicing?

Based on my experience, what I appreciate about PayPal Invoicing is how straightforward the overall setup process is. Creating invoices is smooth and simple, and the invoices themselves look very neat and professional, which leaves a positive impression on my clients. Additionally, I find it helpful that I can easily track the status of my invoices. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

One thing I don’t like is that sometimes it takes a while for the money to show up in my account, which can be stressful. Additionally, the options for integrating with other apps I use daily are pretty limited, and the customization options are somewhat restricted.It would be great if PayPal improved its user interface and provided more flexibility for business users. Review collected by and hosted on G2.com.

Hussien F.
HF
Hussien F.
Sales Consultant at Arabi Company W.L.L. Kuwait
Small-Business (50 or fewer emp.)
Originally submitted 8/20/2026
"PayPal Makes Online Purchases Feel Safe and Confident"
5/5
What do you like best about PayPal Invoicing?

When I use PayPal to buy anything online, I feel very comfortable and confident in the website itself, because I believe that PayPal will protect me if I am ever scammed or defrauded. Therefore, I always look for websites that accept PayPal, and after my last use of it on the G2A website, I think I will use it a lot in the future. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

Honestly, I don't have many complaints about PayPal. Like any app, it just has the occasional lag or moment where I need to refresh the page. Overall, my experience with PayPal is positive, though like any web platform, it occasionally suffers from minor performance lags that require a quick refresh. Review collected by and hosted on G2.com.

Amit K.
AK
Amit K.
Accounts Receivable Executive
Mid-Market (51-1000 emp.)
Originally submitted 8/14/2026
"Convenient, Time-Saving Invoicing for Managing Multiple Client Bills"
4.5/5
What do you like best about PayPal Invoicing?

PayPal Invoicing is a convenient tool that allows organizing the process of client billing by preparing, sending and managing several invoices at once. You can add such standard customer details as customer name, service description, amounts and terms of payment and send an invoice to the customer straightaway without having to draft a document in advance. Thus, you can save your time while handling all the routine operations associated with billing efficiently. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

When billing customers with distinct requirements, you may need to devote more attention to the preparation of invoices. If an invoice contains several types of services, discounts, taxes and payment instructions, you will have to check every element carefully before sending it to the customer. Any mistakes in this case may cause additional efforts because you will have to change the invoice after it has been already sent to the customer. Review collected by and hosted on G2.com.

James C.
JC
James C.
Managing Editor
Small-Business (50 or fewer emp.)
"Easy Built-In Invoicing, but PayPal’s Bloated Menus Make Navigation Tough"
3/5
What do you like best about PayPal Invoicing?

PayPal invoicing is fairly easy to use and is already built in, so many people have access to it. That said, the features are fairly basic and it can be difficult to navigate the PayPal site as it is very bloated and things have been added over the years without proper design so menus etc can be quite convoluted. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

Navigation and feature sets. I find a dedicated invoicing and accounting tool serves the purpose much better and that most of these tools are easier to navigate. That might be partially because they are newer tools that aren’t relying on frameworks set up 25+ years ago. You can definitely tell PayPal is an older tool. Review collected by and hosted on G2.com.

Kristi M.
KM
Kristi M.
Founder & AI Adoption Consultant
Mid-Market (51-1000 emp.)
"PayPal Invoicing Makes Payments Simple, Professional, and Easy to Track"
4/5
What do you like best about PayPal Invoicing?

What I like best about PayPal Invoicing is how simple and professional it makes the payment process. I can create and send an invoice quickly, clearly list the products or services provided, and track whether it has been viewed or paid. Customers can pay using familiar methods, which helps build trust and reduces delays. Having invoices, payment records, and reminders in one place also saves time and makes managing finances much easier. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

What I dislike about PayPal Invoicing is that the fees can feel high, especially for small businesses or lower-value transactions. Some of the customization options are limited, so invoices may not fully match a company’s branding or preferred layout. Payment holds, account reviews, and occasional delays can also make cash flow less predictable. The interface is generally easy to use, but finding certain settings or resolving an issue through customer support can sometimes take longer than expected. Review collected by and hosted on G2.com.