The overall experience and the platform is amazing. The lion share of my praise is to the Implementation manager Courtney Felt. Without her I highly doubt our Portal would have launched. Her knowledge base of the Onsemble platform and attention to detail is astounding. As much as I get praised for creating an immersive Intranet, I know it's partly due to Courtney's constant support.
The support team is nothing like I have ever experienced. Their response time and follow through is indeed a standard for the industry of IT support, this deserves 100% not 99% satisfaction.
Review collected by and hosted on G2.com.