I like how ThoughtFarmer supports collaboration and communication and brings our multiple offices together so we're all united. I think of ThoughtFarmer as the “Volkswagen of intranets,” with so many unique features for basic to advanced users. It's easy enough for our marketing team to use without needing IT to run it. I appreciate the ease of use and the detail in planning and implementation. Customer service is always top notch, and they're eager to help. During onboarding, the team helped us develop a plan and implement it at a pace we could adjust to while maintaining our launch date. The initial setup was very easy, and the interface was easy to get used to. We switched from SharePoint because ThoughtFarmer was easier for our office to use and maintain, and met the needs of departments outside IT. Review collected by and hosted on G2.com.

I’d like to see further integration with Microsoft products. While ThoughtFarmer does have integration, I still have to maintain security for ThoughtFarmer and on the Entra side. It would be ideal to have one glass pane to handle all security. Review collected by and hosted on G2.com.

I love the customization of ThoughtFarmer! We've been able to implement so many fun, creative ideas to get our employees engaged on our intranet, and ThoughtFarmer offers us so much creative freedom. Review collected by and hosted on G2.com.

The forms feature has been frustrating due to limited workflow customization, confusing permission settings, unreliable email notifications, and attachment access issues. Troubleshooting often takes more time than it should. Review collected by and hosted on G2.com.

I love many features of our ThoughtFarmer intranet! The team has been amazing, with our launch and listening to customer feedback post-launch. It's super helpful that they have their own intranet site for admins. I use it quite often for help, tips and tricks, and to submit feature requests.

One feature that sticks out is every resource has a home with our navigation structure. With a well-built navigation, resources are much less likely to get lost. In the real world, everything is connected. Once a resource has a home, it's easy to link to that resource from other related resources, even if they live in different areas.

Something that wasn't clear to us at the beginning that I love is editing flexibility. Although each resource has one 'owner' (responsible for accuracy/maintenance), anyone can be assigned to edit the content. Edit settings are also easy to carry over throughout a section.

Within the past year, ThoughtFarmer rolled out an AI Assistant feature. This has been a game changer for us! I believe it's still in beta. It has gone through significant improvements since it's been launched. We encourage our users to use this feature; it takes a few seconds to load but helps streamline answers in comparison to the general search feature.

I can't speak a ton to cost, but I do feel like it's reasonable. When we acquired it, the price was about half of what we were paying for a less robust intranet with less users. They do have some custom cards that come at an additional cost, but it's nice that those are a one-time cost and not an additional subscription. Review collected by and hosted on G2.com.

I want to start by mentioning that all of this feedback has already been shared with ThoughtFarmer, and it may be considered for future feature updates. The company has been very responsive and attentive to our suggestions whenever possible. That being said, here are my dislikes:

External links are not searchable, easily maintained, or easily duplicated. This is a big deal because as a credit union we have many external links.

The draft workflow could use some improvement. It happens often that a process needs edits or updates, but while updates are occurring we still want the existing resource to be live. With the current draft structure, this is not possible; the page is either live or in draft mode. Along the same lines, it would be great to set edits ahead of time with a publish date. Right now, that's not possible. Instead, we have to be available and publish it right when it needs to be published.

Overall, I love the intranet and appreciate the ThoughtFarmer team. However, there are many little things that are areas of potential improvement. There are too many to list here, but I really hope they focus on improving the features they already have instead of adding new features. Review collected by and hosted on G2.com.

I like how easy it is to navigate pages, and the simple setup for users to start with content creation and management in ThoughtFarmer. I appreciate the customization options and how easy it is to move content, ensuring an intuitive user experience. The setup was very easy, allowing us to tailor the appearance to fit our needs, and setting up pages, adding users, and distributing permissions were simple. ThoughtFarmer serves as a centralized hub where everything is easy to access, which simplifies information distribution, onboarding, and daily operations. Each department managing their own page without IT intervention is also a significant advantage. Review collected by and hosted on G2.com.

I've thought this for a while, but I would appreciate it if video embeds played more reliably and smoothly. Very frequently we'll experience issues with buffering or videos just completely stopping after an arbitrary point, and we've resorted to suggesting that users just download the entire video and play it on a local media player. Review collected by and hosted on G2.com.

Working with the ThoughtFarmer team was a pleasure and very helpful to support our internal implementation project team. They were very organized and helpful every step of the way. The platform is a great innovation to our internal organization. Review collected by and hosted on G2.com.

There really are no downsides. Everything we suggested as improvements are being worked on by their software developers with released anticipated in the next year. Review collected by and hosted on G2.com.

It remains a staple and communication hub for our national offices. Review collected by and hosted on G2.com.

I am not aware of any remaining feature requests or deficiencies that need to be addressed. Review collected by and hosted on G2.com.

My rating is based on several factors, primarily the company, their team members, and their overall product. The team at ThoughtFarmer is kind, trustworthy, and provide extremely helpful professional services and support. They build carefully thought-out features and most importantly they listen and accept feedback. ThoughtFarmer is a wise decision for any company looking to organize internal documentation and communication while saving time and frustration. I would still recommend it over other options. Review collected by and hosted on G2.com.

The team has been busy working on new integrations since my last review, and their new AI integration for a more natural search experience is a great example. Improvements in FormFlow are always welcome, but I feel like forms have such a vast set of use-cases, it is hard to please every need. Review collected by and hosted on G2.com.

ThoughtFarmer as a platform makes administering the intranet easy. It's designed for flexibility, sharing and engagement with lots of ways to customize or refine the site based on our audience needs. There are also lots of options to integrate with other platforms we are using to create a seamless experience for our staff. Review collected by and hosted on G2.com.

The only downside is getting our organization's Technology Services team onboard when making changes or upgrades to the system as this can be a slow and painful process that is reminiscent of the Twilight Zone. Review collected by and hosted on G2.com.

I am intrigued by Outlook calendar integration. Review collected by and hosted on G2.com.

More custom widgets and better user management for inactive profiles of former employees. Review collected by and hosted on G2.com.

The ability to capture knowledge throughout our firm and make that searchable into the future. I like the help we received from the team. The AI was good, but seemed to be an afterthought in the development process. Pricing seemed to be on par or better than what we could get with another system. We have had some trouble integrating with Google Calendar, but the system integrated well with Google SSO. The UI/UX is very easy to use. We have had no issues with performance. Review collected by and hosted on G2.com.

AI seemed to be an afterthought in the process. It does work rather well, but seems to be limited. Review collected by and hosted on G2.com.