
A knowledgeable team with a breadth of skills needed to deliver our project.
The team was very effective in their collaboration and communication. We held fixed meetings, keeping the project on time and on budget.
When issues arose, ThoughtFarmer was very attentive to our needs, ensuring an appropriate solution was put forward.
To facilitate the learning curve of the new product, we used it to manage our project, triage issues and collaborate. Review collected by and hosted on G2.com.
We met some technical challenges that became feature requests for the product. We hope to see these soon.
There were some browser compatibility issues with our enterprise browser. We plan to update our browser early next year and will see some of these issues disappear.
As with all software solutions, you are presented with out of the box functionality that is always being improved.
ThoughtFarmer authenticates over many different platforms, so some of our asks do not meet their cost/benefit requirements. Review collected by and hosted on G2.com.
Easy to set up fot the site administrators, easy to learn and use for our end users, great out-of-the-box features, integration with Active Directory (perfect for the security, especiallyfor the confidential content). Review collected by and hosted on G2.com.
Management of the files has always been a challenge with ThoughtFarmer, especially editing a file that resides on the Intranet via the desktop connector. It's not really geared for document collaboration and co-authoring. Review collected by and hosted on G2.com.
The Customer Support whether you have a simple question or are facing an issue will always get back to you in a very timely manner, and ensure your needs are taken care of. I've always gotten an answer within 12 hours or so, and they've always been dedicated to resolve your needs in a timely manner. They're also up-to-date with their ticketing system and have the proper tools to remote in and troubleshoot firsthand if traditional troubleshooting doesn't work.
The interface is very straight forward and pages allow for source code editing and view which brings in a world of customizations that may not be available from just the end-user view. Review collected by and hosted on G2.com.
Wish there was more source code access for more elements of the website. For example, the product has widgets they call Cards and there are prebuilt in cards that are available, however, you can't easily access the coding or manipulate the card's coding. So if there's system wide changes you'd like to implement, it's limited beyond basic configuration.
I also wish there were more options for template customization as it seems somewhat limited. Review collected by and hosted on G2.com.
Thought Farmer has been a great tool for the Travel Alberta team to learn, collaborate and engage with each other. As a communications professional, I have never had an Intranet before that has been so well-used by team members and so intuitive and easy to learn! Thought Farmer support is also very responsive and helpful! Review collected by and hosted on G2.com.
Thought Farmer like any other intranet, still requires time on the end-users. Luckily, Thought Farmer is very easy to use! Review collected by and hosted on G2.com.
They have a visually friendly platform, it is easy to use and create new content and if you need help there is loads of information in the community and they have wonderful support! Review collected by and hosted on G2.com.
It would be great to be able to upload Excel documents Review collected by and hosted on G2.com.
Love the ease of use and ability to customize sub-pages according to the information used. The on-boarding process was seamless, with the ThoughtFarmer team meeting with groups of staff to help them become experts. Support was then provided as they internal champions worked alongside page administrators such as myself to help answer questions and ensure the product we received was the one we were initially promised. Review collected by and hosted on G2.com.
While not perfect, I wouldn't say that I dislike anything at this point. Making minor changes at points can prove challenging, although I wouldn't consider myself to be an expert like on of the Champions within our organization. If I could improve one thing it would be the search functionality within the site, as you can be overwhelmed with search results at points depending on how pointed your search terms are. Review collected by and hosted on G2.com.
Our customer support has been fantastic and I enjoy our regular check ins with Hollie Hodge. She stays on top of issues or questions we have and always follows up quickly. We rarely have issues to begin with and enjoy her input on new features that are available that we may not have known about. Review collected by and hosted on G2.com.
I wish that there were more included features like gamification that did not have an extra cost. Since we're a non profit it's hard for us to indulge in those fun "extra" features. Review collected by and hosted on G2.com.
ThoughtFarmer does everything that we need it to, and the recent updates have made our deployment more powerful. I am *always* impressed by the knowledge of the support staff. They are prompt, courteous and smart. I've always been happy with the help that I get from the team. Special thanks to Mina and Sid. Review collected by and hosted on G2.com.
Nothing that I dislike; I'm able to do all the things my company asks for. Thanks! Review collected by and hosted on G2.com.
The ThoughtFarmer platform demonstrates the thoughtfulness and attention to detail that the entire team brings to their product. It magnifies the power of the software immensely to have it serviced so well. And ThoughtFarmer's willingness to put development resources into solving each problem and meeting each request is superb. Review collected by and hosted on G2.com.
Calendar integration with Office 365 hasn't been developed yet. Review collected by and hosted on G2.com.
(1) After seven years we've seen multiple improvements and capabilities supplied through free upgrades. (2) Of all the products we use, ThoughtFarmer is the most reliable - never goes down ... seriously. (3) Support is top-of-line, quick, and knowledgeable. (4) Designed to allow multiple contributors. (5) Well-designed notifications. (6) The artistry and genius of functional design makes this a joy to use. (7) It's out-of-the-box ... but we've extended its capabilities through easily-applied, no-fuss applications of their custom cards. Honestly ... no fuss. (8) All their people know their product, and deploy the right people for the right advice. Review collected by and hosted on G2.com.
Sorry, nothing to dislike. Fit for our organization is superb. Review collected by and hosted on G2.com.
Very easy to use. Excellent on mobile platforms. Good customization options. With ThoughtFarmer it was possible to make the Intranet attractive and beautiful without the need for excessive software customization. Excellent support Review collected by and hosted on G2.com.
Some limitations to integrate more strongly with other software. Eg Other calendars and importing users from Microsoft. Review collected by and hosted on G2.com.
Working with the thoughtfarmer team is fantastic. They're extremely helpful from pre-planning all the way through production and then even continue to provide support after launch. Review collected by and hosted on G2.com.
Other than a few customization items that are unique to our situation, everything has been great Review collected by and hosted on G2.com.
The pages are easy to configure and update. You don't need a coding or programming background to do most of what you want to do in the system. It's also accessible from mobile devices, which was a must for us since we have people out in the field away from desks and computers. Review collected by and hosted on G2.com.
Some of the reporting isn't easy to get at. We've had to submit help desk tickets to get get information that's not included in the stats page; last login, for example. Also, I wish the form builder functionality offered more functionality. It doesn't meet our needs for all of the approvals or approval flow we need. Review collected by and hosted on G2.com.
Flexibility, shout outs, integration with Office 365, graduated permissions for our users. varied types of content (blog, photo gallery, forms, calendars, etc). Review collected by and hosted on G2.com.
Forms are a relatively new feature and do not include the flexibility that is required to be fully useful. The forms need to have the ability to include prescribed workflows (not the user choosing who to assign it to). We would also like more flexibility with the surveys (anonymous surveys would be useful). Review collected by and hosted on G2.com.
A simple to utilize Intranet portal with social capacities that allow workers to be extra involved. Fantastic arrangement and also onboarding experience with their expert solutions group. Review collected by and hosted on G2.com.
ThoughtFarmer's simplicity of usage, as well as the simple implementation on-premises (although a cloud alternative is offered) assisted us execute our brand-new Intranet on time as well as spending plan while giving individuals with an excellent experience for company information, occasions as well as browsing various procedures in our company. Social functions (sorts, commenting, @ discusses) truly encourage our workers to have a voice be extra involved with our critical instructions, functional understandings and also commemorating turning points with the current enhancement of Shout-outs. From an extensibility point of view, the system enables for web page layouts as well as widget production (in internet browser or with contemporary growth IDEs) and also it is currently based on React, so web page loading and also navigating is receptive as well as rapid. Review collected by and hosted on G2.com.
ThoughtFarmer is very user friendly. Employees do not encounter difficulties. In addition, the support is pretty great, the team responds very quickly, which does not normally happen with other platforms like this Review collected by and hosted on G2.com.
I think the price is high and I think that it could be a possibility to pay per month Review collected by and hosted on G2.com.
The ability of our staff to communicate with information owners easily. Review collected by and hosted on G2.com.
I would prefer to use it as a central location for all information, but to do that it will require more integration with other SaaS applications. Review collected by and hosted on G2.com.
Clean, straightforward user interface, making it easy to build and maintain your intranet - and people like looking at it! Other intranet providers I found while shopping didn't have the same balance of user-friendliness and functionality (lots of tools like Formflow and integration with Google Drive) to get the most out of your intranet. I also enjoyed the prompt, friendly customer support from the ThoughtFarmer team. TF's website is also packed with guidance for your intranet from the shopping phase, to how to successfully launch it, to day-to-day maintenance! It shows they really know their stuff and really care about the long-term success of your intranet. Review collected by and hosted on G2.com.
There are still some features that could be further perfected, particularly FormFlow since it is a relatively new tool. Review collected by and hosted on G2.com.
The staff at ThoughtFarmer not only provide you with great training on how to use their very intuitive product, but they walk you by the hand and explain what you can expect in moving from your old intranet to their product. They're expertise allowed us to plan well in advance, avoid common pitfalls, and build their product to suit the unique needs of our organization. Review collected by and hosted on G2.com.
To date there is nothing to dislike about working with ThoughtFarmer. Review collected by and hosted on G2.com.
I like that there are a variety of format options for making our intranet unique but that it is also very user friendly for admins and content owners to use. Review collected by and hosted on G2.com.
I don't like that the analytics count multiple views by the same computer/person as it makes it difficult to get a real understanding of our intranet usership. Review collected by and hosted on G2.com.
The most helpful thing about ThoughtFarmer is how anyone with a slight technological inclination can create an awesome intranet. I had no experience with creating an intranet and ThoughtFarmer made it painless. Review collected by and hosted on G2.com.
The least helpful thing about ThoughtFarmer is the initial training isn't tailored to your current experience or knowledge so some of it can be redundant and time wasting. Review collected by and hosted on G2.com.
ThoughtFarmer software is simple and intuitive to use with a lot of flexibility for customizations for each organizations' needs. However, what I like the most is the customer engagement aspect in that they understand the software is just a small component of a successful implementation. They are able to bring in a team to ensure the business processes are sound, such as proper governance, retention, authority for updates, etc. Review collected by and hosted on G2.com.
Home page customizations are not as granular as we would like and at the time of our implement, they did not have an in-house solution for automated workflow and electronic forms / signatures. However with their latest release, that may have changed. Review collected by and hosted on G2.com.