ThoughtFarmer Reviews & Product Details

ThoughtFarmer Overview

What is ThoughtFarmer?

ThoughtFarmer is a leading provider of intranet software that brings people, teams, and ideas together. Used by organizations around the world, ThoughtFarmer is designed to streamline internal communication, facilitate knowledge management, and encourage collaboration across geographical distances. ThoughtFarmer excels at engaging distributed employees. Featuring integrations to critical business software such as Slack, Microsoft, and Google, ThoughtFarmer keeps your remote workforce connected and productive with up-to-the-minute information, collaborative online spaces, and a place where your company can thrive.

ThoughtFarmer Details
Languages Supported
Czech, German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
Product Description

ThoughtFarmer combines traditional intranets with social features to make the social intranet: an easy yet powerful platform for employee communication and collaboration.


Seller Details
Seller
ThoughtFarmer
Company Website
Phone
1-888-694-3999
Year Founded
2005
HQ Location
Vancouver, BC, Canada
Twitter
@thoughtfarmer
2,467 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
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ThoughtFarmer Reviews

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

A knowledgeable team with a breadth of skills needed to deliver our project.

The team was very effective in their collaboration and communication. We held fixed meetings, keeping the project on time and on budget.

When issues arose, ThoughtFarmer was very attentive to our needs, ensuring an appropriate solution was put forward.

To facilitate the learning curve of the new product, we used it to manage our project, triage issues and collaborate. Review collected by and hosted on G2.com.

What do you dislike?

We met some technical challenges that became feature requests for the product. We hope to see these soon.

There were some browser compatibility issues with our enterprise browser. We plan to update our browser early next year and will see some of these issues disappear.

As with all software solutions, you are presented with out of the box functionality that is always being improved.

ThoughtFarmer authenticates over many different platforms, so some of our asks do not meet their cost/benefit requirements. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The ThoughtFarmer product and team is a strong contender in the Intranet vertical.

The team is primarily located in BC, so keep that in mind for your implementation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We hit a number of roadblocks and communicated these issues. The ThoughtFarmer team accepted our feedback and asked us to log them as feature requests to see if they are able to incorporate them in to their product.

People Finder homepage to be configured for a better use case instead of listing all employees in alpha.

Hide images/icons of people when not necessary.

Bulk update users, for example Time Zone.

Clickable table headers in admin for sorting/finding.

Accommodate a Full Preferred Name (first, middle and last), not just a Preferred First Name. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Easy to set up fot the site administrators, easy to learn and use for our end users, great out-of-the-box features, integration with Active Directory (perfect for the security, especiallyfor the confidential content). Review collected by and hosted on G2.com.

What do you dislike?

Management of the files has always been a challenge with ThoughtFarmer, especially editing a file that resides on the Intranet via the desktop connector. It's not really geared for document collaboration and co-authoring. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask about the roadmap of the product for the years to come. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're saving tons of emails! Also, in these difficult times of COVID, more than ever ThoughtFarmer has become the central hub for everyone to catch up on the latest news from the office since most of the people are working remotely now. It's a great solution! Review collected by and hosted on G2.com.

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Open Discussions in ThoughtFarmer
AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The Customer Support whether you have a simple question or are facing an issue will always get back to you in a very timely manner, and ensure your needs are taken care of. I've always gotten an answer within 12 hours or so, and they've always been dedicated to resolve your needs in a timely manner. They're also up-to-date with their ticketing system and have the proper tools to remote in and troubleshoot firsthand if traditional troubleshooting doesn't work.

The interface is very straight forward and pages allow for source code editing and view which brings in a world of customizations that may not be available from just the end-user view. Review collected by and hosted on G2.com.

What do you dislike?

Wish there was more source code access for more elements of the website. For example, the product has widgets they call Cards and there are prebuilt in cards that are available, however, you can't easily access the coding or manipulate the card's coding. So if there's system wide changes you'd like to implement, it's limited beyond basic configuration.

I also wish there were more options for template customization as it seems somewhat limited. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a much easier Intranet solution than what others are currently offering out there, and one of the only few that allows additional customization via coding. Meaning if there's an element you'd like to create that doesn't exists, you have that option, and if you don't have the resources to do so in-house, there are options that ThoughtFarmer offers to create those customizations for you.

Their end-user and back end interfaces are always improving and very easy to navigate and figure out for any level of tech savvy user. The site and functions always looks crisp and straight forward. It also makes a great information hotspot for firm wide data, and business information.

On top of all that, it's hard to find software companies nowadays that provide even basic adequate support, whereas ThoughtFarmer has always gone above and beyond to ensure customer satisfaction.

Tagging and document versions have also become a very bonus of having the intrant site. It makes grouping content, regardless of where it sits on the Intranet easier, and document versioning makes it simple to go back and check previous documents, and is really handy as hyperlinks won't ever have to be updated as the url doesn't change when a document is replaced and a new version is made available. It's especially become handy when we have email templates that go out internally utilize links that point to ThoughtFarmer documents as the templates don't require updating. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Resource data is all placed in one source, and sharing information has been made much easier with end user friendly features. With the role of supporting staff and lawyers within our firm, this is one of the few products I get the least amount of support requests for, and when I do, it's usually third party related issues.

It's made accessing and keeping a list of important links as well as personal links (on profile pages) easier and has solved the issue of losing important bookmarks when doing a computer swap or update. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Thought Farmer has been a great tool for the Travel Alberta team to learn, collaborate and engage with each other. As a communications professional, I have never had an Intranet before that has been so well-used by team members and so intuitive and easy to learn! Thought Farmer support is also very responsive and helpful! Review collected by and hosted on G2.com.

What do you dislike?

Thought Farmer like any other intranet, still requires time on the end-users. Luckily, Thought Farmer is very easy to use! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thought Farmer has been an excellent internal communications tool for Travel Alberta. We have eliminated the need for 'all-team' emails, and post announcements and news right to our intranet instead. We have seen a ton of engagement on the platform from various team members who are eager to share with their peers! Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

They have a visually friendly platform, it is easy to use and create new content and if you need help there is loads of information in the community and they have wonderful support! Review collected by and hosted on G2.com.

What do you dislike?

It would be great to be able to upload Excel documents Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

All of our information is in one place now and it is easy to find what you need. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Love the ease of use and ability to customize sub-pages according to the information used. The on-boarding process was seamless, with the ThoughtFarmer team meeting with groups of staff to help them become experts. Support was then provided as they internal champions worked alongside page administrators such as myself to help answer questions and ensure the product we received was the one we were initially promised. Review collected by and hosted on G2.com.

What do you dislike?

While not perfect, I wouldn't say that I dislike anything at this point. Making minor changes at points can prove challenging, although I wouldn't consider myself to be an expert like on of the Champions within our organization. If I could improve one thing it would be the search functionality within the site, as you can be overwhelmed with search results at points depending on how pointed your search terms are. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

As with any new software implementation, don't forget to spend additional time during the implementation process to ensure success. Ask questions as more than likely their team has heard it before and will be able to help you out effectively and efficiently. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Creating a compendium or central hub for staff to access information and interact. Benefits that were realized include improving the functionality and professionalism of what we refer to as "Connect".

Beyond our ability to store information which is easily accessible by all staff, we are able to drive employee interaction by using functionality typically found on social media platforms which most people are familiar with. Like buttons and the ability to comment has helped our company narrow the divide between Corporate and Branch staff, while also housing these responses for all staff to see. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Our customer support has been fantastic and I enjoy our regular check ins with Hollie Hodge. She stays on top of issues or questions we have and always follows up quickly. We rarely have issues to begin with and enjoy her input on new features that are available that we may not have known about. Review collected by and hosted on G2.com.

What do you dislike?

I wish that there were more included features like gamification that did not have an extra cost. Since we're a non profit it's hard for us to indulge in those fun "extra" features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With the ability to customize notifications, those who have opted out of email notifications have had less email overall since switching from our previous Intranet to ThoughtFarmer. We have a much more open collaborative tool that is geared toward the large amount of our staff who are Gen X and Millennials. We have seen an increase in participation and connection with our remote and field staff as well. Review collected by and hosted on G2.com.

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IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

ThoughtFarmer does everything that we need it to, and the recent updates have made our deployment more powerful. I am *always* impressed by the knowledge of the support staff. They are prompt, courteous and smart. I've always been happy with the help that I get from the team. Special thanks to Mina and Sid. Review collected by and hosted on G2.com.

What do you dislike?

Nothing that I dislike; I'm able to do all the things my company asks for. Thanks! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Talk with the support folks to see what lessons learned that they have. Any of the TF folks that I've talked to are knowledgeable and have a great understanding of how their product works. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sharing of my company's IP and sharing out documents for benefits, etc. We've added a way to give shout-outs to other team members to help our culture of gratitude in the firm. Review collected by and hosted on G2.com.

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AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Ease of use, features, flexibility, and support. Review collected by and hosted on G2.com.

What do you dislike?

The technology stack is all Microsoft. Will not work for Linux-only shops, unless go with the cloud version. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Office communication and collaboration problems. Technical and business documentation. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ThoughtFarmer platform demonstrates the thoughtfulness and attention to detail that the entire team brings to their product. It magnifies the power of the software immensely to have it serviced so well. And ThoughtFarmer's willingness to put development resources into solving each problem and meeting each request is superb. Review collected by and hosted on G2.com.

What do you dislike?

Calendar integration with Office 365 hasn't been developed yet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Their product is excellent. Their team makes it even better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are essentially using ThoughtFarmer to rethink our entire internal communication philosophy, which previously had relied almost entirely on email. ThoughtFarmer is enabling us to take a "meet-them-where-they-are" approach, and to allow content owners and contributors to speak more directly and efficiently to the groups they work with. Review collected by and hosted on G2.com.

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Intranet Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

(1) After seven years we've seen multiple improvements and capabilities supplied through free upgrades. (2) Of all the products we use, ThoughtFarmer is the most reliable - never goes down ... seriously. (3) Support is top-of-line, quick, and knowledgeable. (4) Designed to allow multiple contributors. (5) Well-designed notifications. (6) The artistry and genius of functional design makes this a joy to use. (7) It's out-of-the-box ... but we've extended its capabilities through easily-applied, no-fuss applications of their custom cards. Honestly ... no fuss. (8) All their people know their product, and deploy the right people for the right advice. Review collected by and hosted on G2.com.

What do you dislike?

Sorry, nothing to dislike. Fit for our organization is superb. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

(1) Let the ThoughtFarmer team present a proposal. (2) Bring in their professional team - they helped bring together our internal team, brought the company on board, and helped determine our information architecture ... among other things. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

(1) Just created a fully-functioning request system using ThoughtFarmer's forms system. Added advantage that their forms are fully integrated into the intranet, allowing in-product notifications, ID, back-and-forth record of communications, and both immediate reporting/information and long term record-keeping and reporting. All for free on the cloud. (2) For audit purposes, ThoughtFarmer keeps an historical record of actions for each page, and a history of content changes for both pages and documents. (3) We need private areas, approved authors for pages, sections that are only for certain employees, communications, and so on - so ThoughtFarmer security and permissions make it possible. (4) Our business continuity planning includes ThoughtFarmer because of its security, redundancy, record of availability, and cloud hosting. (5) We can use ThoughtFarmer for secure management of critical documents and pages, and at the same time publish them to the desired audience. (6) After seven years, we take for granted ThoughtFarmer's ability to communicate to employees, manage two-way communication between employees, collaborate on projects, host procedures and policies, and always be available and reliable. Review collected by and hosted on G2.com.

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Partner and Creative Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Very easy to use. Excellent on mobile platforms. Good customization options. With ThoughtFarmer it was possible to make the Intranet attractive and beautiful without the need for excessive software customization. Excellent support Review collected by and hosted on G2.com.

What do you dislike?

Some limitations to integrate more strongly with other software. Eg Other calendars and importing users from Microsoft. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We decided to use Thoughtfamer especially because the trial version is very good and in addition, from the initial stage the support is very good! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better communicate our principles and events to all employees. Facilitate access to information that facilitates employees' daily lives Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Working with the thoughtfarmer team is fantastic. They're extremely helpful from pre-planning all the way through production and then even continue to provide support after launch. Review collected by and hosted on G2.com.

What do you dislike?

Other than a few customization items that are unique to our situation, everything has been great Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The amount of capability built in to ThoughtFarmer is amazing. They also have the ability to create custom "cards" for you to implement items that aren't part of the out-of-the-box version of the software. Definitely go through the card sorting and task testing exercises as it was extremely useful for organizing content Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed an easy to use CMS that multiple people in the company can share and create content. This system has provided everything we've needed and more. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The pages are easy to configure and update. You don't need a coding or programming background to do most of what you want to do in the system. It's also accessible from mobile devices, which was a must for us since we have people out in the field away from desks and computers. Review collected by and hosted on G2.com.

What do you dislike?

Some of the reporting isn't easy to get at. We've had to submit help desk tickets to get get information that's not included in the stats page; last login, for example. Also, I wish the form builder functionality offered more functionality. It doesn't meet our needs for all of the approvals or approval flow we need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We started using ThoughtFarmer as a different means of communication to cut down on emails being sent, which has happened. We also use it on our TVs throughout the office as a way to announce and share information and events (we have a scrolling ad / pictures setup on the home page). It's become a one-stop shop for org wide information. Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Flexibility, shout outs, integration with Office 365, graduated permissions for our users. varied types of content (blog, photo gallery, forms, calendars, etc). Review collected by and hosted on G2.com.

What do you dislike?

Forms are a relatively new feature and do not include the flexibility that is required to be fully useful. The forms need to have the ability to include prescribed workflows (not the user choosing who to assign it to). We would also like more flexibility with the surveys (anonymous surveys would be useful). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

ThoughtFarmer has helped us improve our business communications and increased staff engagement. We host our daily schedules on ThoughtFarmer, store procedures and policies here, encourage staff recognition with shout-outs, and also use it for casual staff communication in The Lounge. Review collected by and hosted on G2.com.

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Sales and Marketing
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

A simple to utilize Intranet portal with social capacities that allow workers to be extra involved. Fantastic arrangement and also onboarding experience with their expert solutions group. Review collected by and hosted on G2.com.

What do you dislike?

ThoughtFarmer's simplicity of usage, as well as the simple implementation on-premises (although a cloud alternative is offered) assisted us execute our brand-new Intranet on time as well as spending plan while giving individuals with an excellent experience for company information, occasions as well as browsing various procedures in our company. Social functions (sorts, commenting, @ discusses) truly encourage our workers to have a voice be extra involved with our critical instructions, functional understandings and also commemorating turning points with the current enhancement of Shout-outs. From an extensibility point of view, the system enables for web page layouts as well as widget production (in internet browser or with contemporary growth IDEs) and also it is currently based on React, so web page loading and also navigating is receptive as well as rapid. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are just 2 protection functions, admin as well as individual, so duties like assistance workdesk or others could obtain subjected to setups one could not desire them to have. From a combination viewpoint, would love to see even more combination with Workplace 365 as we utilize it for even more daily cooperation. A SharePoint assimilation is feasible, however uncertain if it will certainly additionally deal with SharePoint Online. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A current overhaul of the search experience brings the experience to what you would certainly anticipate from business search with the enhancement of ideal wagers, anticipating search, and so on. The individuals directory site is magnificently crafted as well as many thanks to the Staff member Directory site Port you can bring your customers as well as their energetic directory site homes (such as division, work title, phone, e-mail) in simply a couple of clicks. Review collected by and hosted on G2.com.

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Human Resource Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to use and lots of options for customizations Review collected by and hosted on G2.com.

What do you dislike?

The large learning curve for administrators Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are creating a platform that will provide our employees with a single sign-on intranet that will house all of our forms, communication, announcements, policies etc. This will decrease emails and increase communication and company awareness. As well, it will provide a platform for a company community to form. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

ThoughtFarmer is very user friendly. Employees do not encounter difficulties. In addition, the support is pretty great, the team responds very quickly, which does not normally happen with other platforms like this Review collected by and hosted on G2.com.

What do you dislike?

I think the price is high and I think that it could be a possibility to pay per month Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main problem is communication. With more then 100 employees it's not easy to let them know all the things that are happening in the company or even to know all the things we do Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The platform's ease of use, customization and communication and its fast and attentive support Review collected by and hosted on G2.com.

What do you dislike?

Some design limitations and some (few) relatively basic features are missing Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a good platform that meets the expectations of a simple, yet clear and very easy to use intranet Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication and clarity of information in the company are improving a lot with the use of Thoughtfarmer Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability of our staff to communicate with information owners easily. Review collected by and hosted on G2.com.

What do you dislike?

I would prefer to use it as a central location for all information, but to do that it will require more integration with other SaaS applications. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you require an intranet that allows communication back and forth with your staff, this is what you want. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been able to centralize our communication and give our staff a single location to find any piece of information they require to do their job. Review collected by and hosted on G2.com.

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Research and Administrative Assistant to the International Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Clean, straightforward user interface, making it easy to build and maintain your intranet - and people like looking at it! Other intranet providers I found while shopping didn't have the same balance of user-friendliness and functionality (lots of tools like Formflow and integration with Google Drive) to get the most out of your intranet. I also enjoyed the prompt, friendly customer support from the ThoughtFarmer team. TF's website is also packed with guidance for your intranet from the shopping phase, to how to successfully launch it, to day-to-day maintenance! It shows they really know their stuff and really care about the long-term success of your intranet. Review collected by and hosted on G2.com.

What do you dislike?

There are still some features that could be further perfected, particularly FormFlow since it is a relatively new tool. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

TF continually improves, coming out with new releases and updates all the time, so TF holds a lot of promise to continue adapting to user needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

TF has allowed us to begin the mammoth project of improving cross-organizational communication, share our stories and impact, and bring together all of our information/documents in one place. Furthermore, TF has given us the tools to re-imagine some of our more out-dated procedures through the FormFlow feature. Review collected by and hosted on G2.com.

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Communications Coordinator
Public Relations and Communications
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The staff at ThoughtFarmer not only provide you with great training on how to use their very intuitive product, but they walk you by the hand and explain what you can expect in moving from your old intranet to their product. They're expertise allowed us to plan well in advance, avoid common pitfalls, and build their product to suit the unique needs of our organization. Review collected by and hosted on G2.com.

What do you dislike?

To date there is nothing to dislike about working with ThoughtFarmer. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider that not only is ThoughtFarmer an excellent product, but you're benefiting from the extensive experience of the ThoughtFarmer staff, as well as their expertise in service moving forward. These folks know intranets and know how to make yours successful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We solved the problem of not being able to find documents we need. We solved the problem of an inefficient single gatekeeper who was the sole person responsible for posting content. We solved the problem of not being able to easily collaborate and share information. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that there are a variety of format options for making our intranet unique but that it is also very user friendly for admins and content owners to use. Review collected by and hosted on G2.com.

What do you dislike?

I don't like that the analytics count multiple views by the same computer/person as it makes it difficult to get a real understanding of our intranet usership. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Looking at how to customize the homepage for each user profile. Review collected by and hosted on G2.com.

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Visual Designer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The most helpful thing about ThoughtFarmer is how anyone with a slight technological inclination can create an awesome intranet. I had no experience with creating an intranet and ThoughtFarmer made it painless. Review collected by and hosted on G2.com.

What do you dislike?

The least helpful thing about ThoughtFarmer is the initial training isn't tailored to your current experience or knowledge so some of it can be redundant and time wasting. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do lots of research about how intranets function so you can decide what it's purpose will be for you. ThoughtFarmer's website has an abundance of helpful articles and case studies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using ThoughtFarmer has drastically reduced the number of email everyone in the company receives. Employees receive the majority of their company information on the intranet and don't have to sift through lots of email. Also, department collaboration and the automation of forms has drastically increased efficiency. Review collected by and hosted on G2.com.

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Manager of Data and Development Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

ThoughtFarmer software is simple and intuitive to use with a lot of flexibility for customizations for each organizations' needs. However, what I like the most is the customer engagement aspect in that they understand the software is just a small component of a successful implementation. They are able to bring in a team to ensure the business processes are sound, such as proper governance, retention, authority for updates, etc. Review collected by and hosted on G2.com.

What do you dislike?

Home page customizations are not as granular as we would like and at the time of our implement, they did not have an in-house solution for automated workflow and electronic forms / signatures. However with their latest release, that may have changed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One of our sections was in desperate need of a good social-based knowledge management platform to share information in a variety of disparate formats. Previously, the section would store the information in a wide range of places including sharepoint, file systems, emails, etc. Now they have a central location that accommodates all their needs.

We are also aiming to replace our intranet with ThoughtFarmer. Review collected by and hosted on G2.com.

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