--- title: Loox Reviews meta_title: 'Loox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how Loox works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 30 scale: '5' date_modified: '2026-11-11' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Loox Reviews & Product Details

Pricing

Pricing provided by Loox.

Basic

$10.00
Usage Based Per Month

User Insights

Average based on 30 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Loox Reviews (30)

Reviews

Loox Reviews (30)

4.9
30 reviews

What do users say?

Generated using AI from real user reviews
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G2 reviews are authentic and verified.
Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Friendly, Easy to Use, and Seamless Shopify Integration"
5/5
What do you like best about Loox?

It’s friendly and easy to use. The integration setup with Shopify was straightforward. Review collected by and hosted on G2.com.

What do you dislike about Loox?

So far nothing to dislike. It works as promised. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"why to use Loox"
4/5
What do you like best about Loox?

Its simple and effective. It's straightforward—no fluff, just proof that the product works. Customers see what they’re getting from people who’ve actually bought it. Review collected by and hosted on G2.com.

What do you dislike about Loox?

There are many reviews, sometimes which results in confusions and tuff to make decisions. Review collected by and hosted on G2.com.

Chin J.
CJ
Chin J.
Senior Marketing
Small-Business (50 or fewer emp.)
"Far more better than Trust!"
5/5
What do you like best about Loox?

The flexibility and customization of our brand and product reviews, providing transparency and UGC contents in the same time at a very competitive pricing with the features that a business needs~ Review collected by and hosted on G2.com.

What do you dislike about Loox?

I have nothing to complain with this price that packed with amazing features! Can't argue Loox shall be the number 1 reviews software I can think off other than Google Reviews. Review collected by and hosted on G2.com.

Michelle M.
MM
Michelle M.
Head of customer Service
Small-Business (50 or fewer emp.)
"Easy & simple to use"
4.5/5
What do you like best about Loox?

Loox is a great tool to collect all your reviews. Easy to filter, share on our website and analyze them. It is super simple and straightforward, no explanation is needed. Review collected by and hosted on G2.com.

What do you dislike about Loox?

There is nothing much that I do not not like. Only feature that is maybe missing is the "edit" part. Customer often forgot something or would like to change the photo. Review collected by and hosted on G2.com.

Sarah A.
SA
Sarah A.
Web Developer
Small-Business (50 or fewer emp.)
"Ease of use, great customer service"
5/5
What do you like best about Loox?

I like how easy it is to import reviews multiple ways, as well as the ease of integration with other apps. I've used this in tandem with PageBuilder and Weglot and it's so easy to implement. Their customer service is great as well. Review collected by and hosted on G2.com.

What do you dislike about Loox?

A tiny nitpick, but it can look a bit cluttered at times. Review collected by and hosted on G2.com.

Shakiya G.
SG
Shakiya G.
CEO
Small-Business (50 or fewer emp.)
"Loox review"
5/5
What do you like best about Loox?

The ability to create automations and upload pictures. Review collected by and hosted on G2.com.

What do you dislike about Loox?

A way to condense reviews so that more can be seen at a time. Review collected by and hosted on G2.com.

Ward C.
WC
Ward C.
Founder
Small-Business (50 or fewer emp.)
"LOOX is Fantastic!!! Must Have"
5/5
What do you like best about Loox?

The support is world class, the product is so easy to use, and it's insanely profitable. It's a no brainer. Review collected by and hosted on G2.com.

What do you dislike about Loox?

They are building up new features, so they don't have quite as many as I might wish but for the money you spend you still get so much Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great functionality and customer service"
5/5
What do you like best about Loox?

It is easy to connect with to get support. Review collected by and hosted on G2.com.

What do you dislike about Loox?

I have nothing to report on this question Review collected by and hosted on G2.com.

AM
Arun M.
Mid-Market (51-1000 emp.)
"Want to highlight what customers think about your product? Loox."
5/5
What do you like best about Loox?

Loox is a great way to add reviews to your site even if you haven't had your first order yet, especially if you are doing e-commerce or Shopify dropshipping. Loox lets you import reviews even if it is from other similar products (but perhaps a different seller) on Aliexpress, which is super helpful. It also lets you use reviews from your manufacturer which means you'll have reviews from day one. Review collected by and hosted on G2.com.

What do you dislike about Loox?

I dislike that I can't edit or clean up a review - I completely understand why - but it still means some reviews will show up looking disheveled and not as good as we'd prefer. I would also have preferred to be able to design the way the reviews end up looking rather than having to go with a standard theme. Review collected by and hosted on G2.com.

TH
TJ H.
Small-Business (50 or fewer emp.)
"By far the best review tool for Shopify"
5/5
What do you like best about Loox?

Loox is by far the best reviewing tool available on Shopify. Getting reviews is as simple as set up & forget it. Emails are sent out automatically via the platform a certain time after the purchase (if set up correctly) and customer can even be incentivized to write a review. The price is also reasonable at about $10/m. Review collected by and hosted on G2.com.

What do you dislike about Loox?

Not much, really. It is a great tool for collecting reviews. The only thing I can think of is the lack of customization. You can change the colors and fonts, but not really anything else of the look. The free trial is more than enough to make sufficient additional sales to pay for Loox a year in advance so there is really no reason not to try it. You can give additional incentive to submit photo reviews as people really love to see pictures to make sure that the product they are buying actually looks like the product pictures. And what better way to do that than with a user-generated photo review? Review collected by and hosted on G2.com.

Questions about Loox? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 2 years ago

What is loox?

GU
Guest User

What is Loox used for?

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Pricing Options

Pricing provided by Loox.

Basic

$10.00
Usage Based Per Month
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