Omnisend Features
Integration (3)
Data Import & Export Tools
Based on 389 Omnisend reviews and verified by the G2 Product R&D team.
Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Based on 366 Omnisend reviews and verified by the G2 Product R&D team.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
Based on 334 Omnisend reviews and verified by the G2 Product R&D team.
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Platform (15)
Customization
Based on 420 Omnisend reviews and verified by the G2 Product R&D team.
System provides sufficient customization to meet business requirements
Workflow Capability
Based on 402 Omnisend reviews and verified by the G2 Product R&D team.
Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
Based on 293 Omnisend reviews and verified by the G2 Product R&D team.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Based on 330 Omnisend reviews and verified by the G2 Product R&D team.
Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Based on 297 Omnisend reviews and verified by the G2 Product R&D team.
Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Performance and Reliability
Based on 405 Omnisend reviews and verified by the G2 Product R&D team.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Based on 316 Omnisend reviews and verified by the G2 Product R&D team.
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Custom Tracking Domain
This feature was mentioned in 73 Omnisend reviews.
Ability to define a custom domain from which emails are sent.
Multiple Domains
65 reviewers of Omnisend have provided feedback on this feature.
Able to send emails from multiple domains.
Dedicated IP
This feature was mentioned in 61 Omnisend reviews.
Ability to use a dedicated IP for deliverability.
Documentation
As reported in 68 Omnisend reviews.
Availability and quality of documentation for API, code library, implementation, and set up.
Sender Reputation Management
Based on 71 Omnisend reviews.
Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.
Tracking & Reporting
As reported in 78 Omnisend reviews.
Tracks emails sent and delivery rates and compiles them into standard reports.
Enterprise Scalability
This feature was mentioned in 69 Omnisend reviews.
Provides features and infrastructure to allow scaling for large organizations.
Performance and Reliability
83 reviewers of Omnisend have provided feedback on this feature.
Emails are consistently received and software performs reliably.
Email Marketing (4)
Building and Personalizing Emails
Based on 699 Omnisend reviews and verified by the G2 Product R&D team.
Create and design emails with an editor; manage templates; personalize dynamically
Sending Outbound Emails
Based on 671 Omnisend reviews and verified by the G2 Product R&D team.
Create targeted lists, schedule and manage bulk email sending.
Manage Email Deliverability
Based on 665 Omnisend reviews and verified by the G2 Product R&D team.
Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.
Automated Email Responses
628 reviewers of Omnisend have provided feedback on this feature.
Set up automated nurturing emails based on events, online activities, and lead scores
Online Marketing (5)
Landing Pages and Forms
Based on 571 Omnisend reviews and verified by the G2 Product R&D team.
Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
Dynamic Content
Based on 556 Omnisend reviews and verified by the G2 Product R&D team.
Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
A/B Testing
Based on 476 Omnisend reviews and verified by the G2 Product R&D team.
Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
Mobile Optimized
Based on 608 Omnisend reviews and verified by the G2 Product R&D team.
Support mobile-optimized emails, online forms, and landing pages.
Search Tracking and Optimization
460 reviewers of Omnisend have provided feedback on this feature.
Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.
Lead Management (8)
Marketing Lead Database
Based on 483 Omnisend reviews and verified by the G2 Product R&D team.
A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
Data Quality Management
Based on 494 Omnisend reviews and verified by the G2 Product R&D team.
Data quality consists of deduplication, cleansing, and appending your marketing database.
Segmentation
Based on 571 Omnisend reviews and verified by the G2 Product R&D team.
Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
Lead Scoring and Grading
Based on 337 Omnisend reviews.
Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
Lead Nurturing
Based on 457 Omnisend reviews and verified by the G2 Product R&D team.
Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
Online Behavior Tracking
Based on 518 Omnisend reviews and verified by the G2 Product R&D team.
Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
Automated Alerts and Tasks
Based on 471 Omnisend reviews and verified by the G2 Product R&D team.
Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
CRM Lead Integration
Based on 351 Omnisend reviews and verified by the G2 Product R&D team.
Sync lead, contact, account, and opportunity information with your CRM system.
Campaign Management (4)
Program Management
Based on 477 Omnisend reviews and verified by the G2 Product R&D team.
Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.
Event / Webinar Marketing
352 reviewers of Omnisend have provided feedback on this feature.
Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.
Calendaring
Based on 376 Omnisend reviews and verified by the G2 Product R&D team.
Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.
Budgeting
358 reviewers of Omnisend have provided feedback on this feature.
Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices.
Social (5)
Social Listening
354 reviewers of Omnisend have provided feedback on this feature.
Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.
Social Sharing
Based on 423 Omnisend reviews and verified by the G2 Product R&D team.
Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.
Social Campaigns
Based on 400 Omnisend reviews and verified by the G2 Product R&D team.
Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
Social Media Engagement
Based on 382 Omnisend reviews and verified by the G2 Product R&D team.
Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.
Social Media Advertising
Based on 370 Omnisend reviews and verified by the G2 Product R&D team.
Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time
Reporting & Analytics (5)
Basic Reporting
Based on 624 Omnisend reviews and verified by the G2 Product R&D team.
Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.
Web Analytics
Based on 546 Omnisend reviews and verified by the G2 Product R&D team.
Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.
ROI Analytics
Based on 505 Omnisend reviews and verified by the G2 Product R&D team.
Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.
Revenue Analytics
Based on 516 Omnisend reviews and verified by the G2 Product R&D team.
Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline.
SEO / Keyword Analytics
Based on 273 Omnisend reviews.
Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors.
Administration (6)
Template Creation
97 reviewers of Omnisend have provided feedback on this feature.
Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates.
Preset Template Availability
This feature was mentioned in 95 Omnisend reviews.
Quantity and quality of preset email templates for administrators to construct their own emails.
Custom Unsubscribe
This feature was mentioned in 87 Omnisend reviews.
Able to customize the unsubscribe templates, handler, and tracking.
Email Segmentation
93 reviewers of Omnisend have provided feedback on this feature.
Able to segment transactional emails based on their purpose.
Detailed Server Logs
Based on 74 Omnisend reviews.
Detailed logs for tracking and debugging mail server activity.
Notifications
As reported in 80 Omnisend reviews.
Alerts administrator whenever a pre-set event occurs.
Integrations (11)
Webhooks
As reported in 72 Omnisend reviews.
Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.)
Event Tracking API
As reported in 71 Omnisend reviews.
API used to track the status of emails.
Mail Send API
70 reviewers of Omnisend have provided feedback on this feature.
API used to send emails (e.g. Web API, SMTP API)
Spam Filter Testing
Based on 76 Omnisend reviews.
Testing to ensure emails do not go to recipient's spam folder.
CRM/Email Integrations
53 reviewers of Omnisend have provided feedback on this feature.
Integrates with popular CRMs and email marketing software
WCM Integrations
This feature was mentioned in 53 Omnisend reviews.
Integrates with web content management systems
E-Commerce Integrations
As reported in 55 Omnisend reviews.
Integrates with e-commerce platforms
Social Media Integrations
Based on 54 Omnisend reviews.
Integrates with social networks
E-Commerce Integration
24 reviewers of Omnisend have provided feedback on this feature.
Integrates with e-commerce platforms.
Email Marketing Integration
25 reviewers of Omnisend have provided feedback on this feature.
Integrates with email marketing providers to share captured lead data.
Domain Integration
As reported in 23 Omnisend reviews.
Allows companies to connect landing pages to their existing domain.
Campaigns (9)
Customize
100 reviewers of Omnisend have provided feedback on this feature.
Allow users to customize their messages.
Scheduling
Based on 97 Omnisend reviews.
Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages
Retarget
91 reviewers of Omnisend have provided feedback on this feature.
Retarget your messages based on previous user engagement.
Segmentation
94 reviewers of Omnisend have provided feedback on this feature.
Segment audience based on device type, location, demographics, customer behavior, etc.
Triggered Notifications
90 reviewers of Omnisend have provided feedback on this feature.
Automate notifications based on user behavior
Targeting
Based on 53 Omnisend reviews.
Ability to target specific visitors based on referrer, geo-location, cookies, or previous history
Triggered Campaigns
53 reviewers of Omnisend have provided feedback on this feature.
Ability to trigger time-based or behavior-based pop-up campaigns
A/B Testing
As reported in 54 Omnisend reviews.
Tools for creating split A/B tests
Analytics
As reported in 53 Omnisend reviews.
Measure and visualize campaign performance and conversion rates
Analytics (2)
Campaign Performance
Based on 99 Omnisend reviews.
Track and report on performance metrics and conversions
Audience Insights
As reported in 99 Omnisend reviews.
Report on audience demographics and engagement
Templates (4)
Text and Themes
Based on 409 Omnisend reviews and verified by the G2 Product R&D team.
Allow users to edit text and themes on email templates
Stock Images
Based on 291 Omnisend reviews and verified by the G2 Product R&D team.
Provide a library of stock images to use for emails
Proofing
As reported in 289 Omnisend reviews.
Offer email proofing capabilities
Mobile Responsive
As reported in 225 Omnisend reviews.
Provide mobile responsive email templates
Edit (3)
Pre-Made
Based on 386 Omnisend reviews and verified by the G2 Product R&D team.
Offer pre-made email templates
Build
Based on 397 Omnisend reviews and verified by the G2 Product R&D team.
Allow users to create their own email templates
HTML
Based on 318 Omnisend reviews and verified by the G2 Product R&D team.
Use drag-and-drop HTML editing to create email templates
Logistics (4)
Analytics
Based on 390 Omnisend reviews and verified by the G2 Product R&D team.
Provide analytics reporting so that users can see how their campaigns perform
Issues
Based on 321 Omnisend reviews and verified by the G2 Product R&D team.
Allow for users to identify potential issues that would stop their emails from sending
Integrations
Based on 362 Omnisend reviews and verified by the G2 Product R&D team.
Integrate with email software or email marketing and marketing automation platforms
Shareable Link
Based on 211 Omnisend reviews.
Ability to share email templates via a link to collect feedback on the created emails easily
Text Messaging (8)
Bulk SMS
Based on 119 Omnisend reviews and verified by the G2 Product R&D team.
Enables users to send mass text message campaigns
Two-Way Text Messaging
Based on 96 Omnisend reviews and verified by the G2 Product R&D team.
Facilitates two-way text messaging to encourage consumer engagement and loyalty
Text Scheduler
Based on 107 Omnisend reviews and verified by the G2 Product R&D team.
Provides the ability to schedule single or bulk text messages to recipients on a specific date and time
Automatic Replies
Based on 97 Omnisend reviews and verified by the G2 Product R&D team.
Provides automatic text message replies to recipients
Automatic URL Shortening
Based on 108 Omnisend reviews and verified by the G2 Product R&D team.
Provides automatic URL shortening to use less characters via text
MMS Marketing
Based on 95 Omnisend reviews.
Sends out multimedia via text messages, such as coupons, pictures, and audio
Personalization
As reported in 89 Omnisend reviews.
Offers features for personalizing text messages based on customer information or past behavior
Transactional SMS
This feature was mentioned in 83 Omnisend reviews.
Allows users to establish automated workflows and triggers to deliver transactional text messages
Optimization (4)
A/B Testing
Based on 78 Omnisend reviews.
Test variations of a push notification on a portion of users and track conversions
Personalization
This feature was mentioned in 94 Omnisend reviews.
Personalize messages with contextual data such as customer names or product recommendations
Rich Notifications
Based on 87 Omnisend reviews.
Enhance messages with images, emojis, animated gifs, or videos
Integrations
This feature was mentioned in 95 Omnisend reviews.
Integrate with third-party marketing or e-commerce software
Design and Customization (4)
Pre-Designed Templates
This feature was mentioned in 56 Omnisend reviews.
Provides pre-designed themes and templates for pop-up messages
Pop-Up Types
Based on 55 Omnisend reviews.
Offers a variety of different pop-ups such as opt-in forms, welcome mats, top bars, CTAs, etc.
No-Code Customization
54 reviewers of Omnisend have provided feedback on this feature.
Allows users to customize pop-up designs through a drag-and-drop editor or other no-code interface
Mobile Optimized
Based on 54 Omnisend reviews.
Pop-ups are optimized to display correctly on mobile devices
SMS Platform (4)
Reporting
Based on 121 Omnisend reviews and verified by the G2 Product R&D team.
Provides pre-built or customizable performance reports
Automation
Based on 127 Omnisend reviews and verified by the G2 Product R&D team.
Automates tasks and features for added convenience
Short Codes
Based on 76 Omnisend reviews and verified by the G2 Product R&D team.
Provides businesses with 5- to 6-digit short codes for running text marketing campaigns
API Integration
Based on 74 Omnisend reviews and verified by the G2 Product R&D team.
Facilitates the integration of text messaging into existing business applications through an SMS gateway API
Page Customization (4)
Drag and Drop
This feature was mentioned in 24 Omnisend reviews.
Allows users to drag and drop items and content to customize their site's look.
Templates
25 reviewers of Omnisend have provided feedback on this feature.
Provides ready-made templates for simplified landing page creation.
Advanced Customization
This feature was mentioned in 23 Omnisend reviews.
Allows users to edit a page's HTML or CSS code, or add custom code.
Content Library
This feature was mentioned in 23 Omnisend reviews.
Allows users to upload and manage content such as photos, videos, and audio.
Page Optimization (4)
A/B Testing
Based on 23 Omnisend reviews.
Enables users to test changes to a page by administering the change to a portion of visitors and measuring conversion.
Mobile Responsive
This feature was mentioned in 23 Omnisend reviews.
Creates mobile responsive pages for optimized viewing on mobile devices.
Web Analytics
23 reviewers of Omnisend have provided feedback on this feature.
Gives users insight into unique pageviews, conversions, visitor location and device type, etc.
SEO
23 reviewers of Omnisend have provided feedback on this feature.
Optimizes content to increase search engine result rankings.
Generative AI (4)
AI Text Generation
As reported in 107 Omnisend reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
This feature was mentioned in 106 Omnisend reviews.
Condenses long documents or text into a brief summary.
AI Text Generation
Based on 23 Omnisend reviews.
Allows users to generate text based on a text prompt.
AI Text Generation
As reported in 52 Omnisend reviews.
Allows users to generate text based on a text prompt.
Agentic AI - Landing Page Builders (1)
Cross-system Integration
This feature was mentioned in 23 Omnisend reviews.
Works across multiple software systems or databases
Agentic AI - Push Notification (3)
Autonomous Task Execution
This feature was mentioned in 21 Omnisend reviews.
Capability to perform complex tasks without constant human input
Adaptive Learning
21 reviewers of Omnisend have provided feedback on this feature.
Improves performance based on feedback and experience
Proactive Assistance
This feature was mentioned in 21 Omnisend reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Personalization (6)
Autonomous Task Execution
This feature was mentioned in 40 Omnisend reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
40 reviewers of Omnisend have provided feedback on this feature.
Works across multiple software systems or databases
Adaptive Learning
Based on 40 Omnisend reviews.
Improves performance based on feedback and experience
Natural Language Interaction
40 reviewers of Omnisend have provided feedback on this feature.
Engages in human-like conversation for task delegation
Proactive Assistance
This feature was mentioned in 40 Omnisend reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
This feature was mentioned in 39 Omnisend reviews.
Makes informed choices based on available data and objectives
Agentic AI - SMS Marketing (6)
Autonomous Task Execution
Based on 33 Omnisend reviews.
Capability to perform complex tasks without constant human input
Multi-step Planning
This feature was mentioned in 33 Omnisend reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
This feature was mentioned in 33 Omnisend reviews.
Works across multiple software systems or databases
Natural Language Interaction
Based on 34 Omnisend reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
34 reviewers of Omnisend have provided feedback on this feature.
Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 33 Omnisend reviews.
Makes informed choices based on available data and objectives
Agentic AI - Vulnerability Scanner (2)
Autonomous Task Execution
Based on 51 Omnisend reviews.
Capability to perform complex tasks without constant human input
Proactive Assistance
As reported in 50 Omnisend reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Marketing Automation (6)
Autonomous Task Execution
117 reviewers of Omnisend have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Multi-step Planning
As reported in 114 Omnisend reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
Based on 115 Omnisend reviews.
Works across multiple software systems or databases
Adaptive Learning
This feature was mentioned in 115 Omnisend reviews.
Improves performance based on feedback and experience
Proactive Assistance
As reported in 115 Omnisend reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 115 Omnisend reviews.
Makes informed choices based on available data and objectives
Agentic AI - Email Template Builder (2)
Autonomous Task Execution
72 reviewers of Omnisend have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Cross-system Integration
71 reviewers of Omnisend have provided feedback on this feature.
Works across multiple software systems or databases
Technology Glossary Features
View definitions of the features and discover new technology terms.
What are webhooks and why are they useful? Our G2 guide can help you understand webhooks and their use cases.
What is dedicated IP and how does it help organizations? Our G2 guide can help you understand dedicated IP and the benefits it offers.
Email segmentation is the process of segregating a contact database to create email segments with shared and similar characteristics. Learn more about email segmentation, best practices, and how email marketers can perform email segmentation.
Program management is a crucial part of all organizations. Learn more about program management, how it differs from project management, the responsibilities of a program manager, and more.





