Top 10 Heyday AI Alternatives & Competitors

Top 10 Alternatives to Heyday AI Recently Reviewed By G2 Community

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LiveChat
By Text
4.5/5
(789)
Product Description
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
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Reviewers say compared to Heyday AI, LiveChat is:
Better at support
Better at meeting requirements
More usable
Categories in common with Heyday AI:
Conversational Marketing
Help Desk
Customer Self-Service
Chatbots
Customer Service Automation

Gorgias
By Gorgias
4.6/5
(541)
Product Description
Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and has since grown to more than 450 employees across nine offices in San Francisco, New York, Charlotte, Toronto, Paris, Belgrade, Buenos Aires, Lisbon, and Sydney. As a certified B Corporation, Gorgias is a leader in sustainable and equitable workplace practices. Today, Gorgias is proud to serve more than 15,000 ecommerce brands, including Steve Madden, Glossier, BrüMate, and TUSHY.
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Reviewers say compared to Heyday AI, Gorgias is:
Better at support
Better at meeting requirements
More usable
Categories in common with Heyday AI:
Conversational Marketing
Help Desk
Customer Self-Service
Digital Customer Service Platforms
Customer Service Automation

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,768)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Heyday AI, Fin by Intercom is:
Better at support
Better at meeting requirements
Categories in common with Heyday AI:
AI Agents For Business Operations
Conversational Marketing
Help Desk
Customer Self-Service
Chatbots
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Kustomer
By Kustomer
4.5/5
(513)
Product Description
Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.
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Reviewers say compared to Heyday AI, Kustomer is:
Better at support
Better at meeting requirements
Categories in common with Heyday AI:
AI Agents For Business Operations
Help Desk
Customer Self-Service
Digital Customer Service Platforms

Tidio
By Tidio
4.6/5
(1,878)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to Heyday AI, Tidio is:
Better at support
Better at meeting requirements
More usable
Categories in common with Heyday AI:
AI Agents For Business Operations
Conversational Marketing
Help Desk
Customer Self-Service
Chatbots

Plivo
By Plivo
4.5/5
(747)
Product Description
Global SMS & Voice calls for businesses of all sizes
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Reviewers say compared to Heyday AI, Plivo is:
Better at meeting requirements
Better at support
More usable
Categories in common with Heyday AI:
AI Agents For Business Operations
Conversational Marketing
Help Desk
Customer Self-Service
Chatbots

Zendesk for Customer Service
By Zendesk
4.3/5
(6,696)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Heyday AI, Zendesk for Customer Service is:
Better at support
Better at meeting requirements
Categories in common with Heyday AI:
AI Agents For Business Operations
Help Desk
Customer Self-Service
Chatbots
Digital Customer Service Platforms

Freshdesk
By Freshworks
4.4/5
(3,681)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Heyday AI, Freshdesk is:
Better at support
Better at meeting requirements
Categories in common with Heyday AI:
Help Desk
Customer Self-Service
Digital Customer Service Platforms

Jotform AI Agents
By Jotform
4.5/5
(433)
Product Description
Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.
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Reviewers say compared to Heyday AI, Jotform AI Agents is:
Better at support
Better at meeting requirements
Categories in common with Heyday AI:
AI Agents For Business Operations
Conversational Marketing
Help Desk
Customer Self-Service
Chatbots

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
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