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Text Request

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946 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2014
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Text Request Reviews

Review Filters
Profile Name
Star Rating
707
198
31
5
5
Verified User in Mental Health Care
AM
Verified User in Mental Health Care
03/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Text Request: Simple to Implement, Intuitive, and Cost-Effective

One of the things we value most about Text Request is how simple it was to implement. The platform is intuitive and easy for staff to learn, which allowed us to get up and running quickly. It’s also a very cost-effective solution that helps us maintain efficient communication with clients without adding unnecessary overhead.
GS
Gerald S.
02/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy, Personalized Texting That Boosts Engagement, Sales, and Customer Satisfaction

I like that Text Request makes customer communications easy - unlike emails, we have realized increased customer engagement while using this platform. I like that Text Request ensures more personalized and faster communication and we use it for appointment/scheduling reminders. Text Request works perfectly when it comes to marketing as we use it to communicate special promotions and offers to our customers. Thanks to Text Request, we've realized increased sales and increasingly good customer satisfaction.
Alyssa C.
AC
Alyssa C.
01/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great for Direct Communication, But Pricey

I really appreciate that Text Request allows us to have direct communication with our customers without the hassle of emails. I also value the mobile app because it lets me keep in touch with my customers while I'm on the go and might not be at my computer. Additionally, I like the group text features, even though they could be improved. I find the accessibility of the platform really nice, making it convenient for business marketing texts.

About

Contact

HQ Location:
Chattanooga, Tennessee

Social

@Text_Request

What is Text Request?

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API.

Details

Year Founded
2014