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Best Conversational Marketing Software with Lead Gathering Capabilities

Benefits of Conversational Marketing Software with Lead Gathering capabilities include: Capture and organization of leads from conversations.
Below are the top-rated Conversational Marketing Software with Lead Gathering capabilities, as verified by G2’s Research team. Real users have identified Lead Gathering as an important function of Conversational Marketing Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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18 Listings in Conversational Marketing Available
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HubSpot Marketing Hub
(14,286)4.5 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Marketing Hub
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Q4 is make-or-break — and the right tools can be the edge between crushing your goals or missing the mark. In this quick-hit guide, you’ll uncover five high-impact features in Marketing Hub Enterpr

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Marketing Hub is a platform designed to streamline sales management processes and provide analytics tools for marketing campaigns.
    • Reviewers like the user-friendly interface, easy navigation system, and the ability to send batch emails to large numbers of customers, as well as the Analyze tab for viewing infographics of important KPIs.
    • Reviewers noted that the system can be slow when running certain reports, updates can cause the system to get stuck, and the user interface is updated frequently which can be disruptive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Marketing Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,010
    Features
    1,371
    Email Marketing
    1,316
    Intuitive
    1,224
    Automation
    1,167
    Cons
    Missing Features
    924
    Learning Curve
    919
    Limited Features
    904
    Expensive
    725
    Complexity
    561
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Marketing Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Lead Gathering
    Average: 8.4
    8.2
    Targeting
    Average: 8.6
    8.3
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    787,286 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,595 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Q4 is make-or-break — and the right tools can be the edge between crushing your goals or missing the mark. In this quick-hit guide, you’ll uncover five high-impact features in Marketing Hub Enterpr

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Marketing Hub is a platform designed to streamline sales management processes and provide analytics tools for marketing campaigns.
  • Reviewers like the user-friendly interface, easy navigation system, and the ability to send batch emails to large numbers of customers, as well as the Analyze tab for viewing infographics of important KPIs.
  • Reviewers noted that the system can be slow when running certain reports, updates can cause the system to get stuck, and the user interface is updated frequently which can be disruptive.
HubSpot Marketing Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,010
Features
1,371
Email Marketing
1,316
Intuitive
1,224
Automation
1,167
Cons
Missing Features
924
Learning Curve
919
Limited Features
904
Expensive
725
Complexity
561
View All Pros and Cons
HubSpot Marketing Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.4
Lead Gathering
Average: 8.4
8.2
Targeting
Average: 8.6
8.3
Analytics
Average: 8.4
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
787,286 Twitter followers
LinkedIn® Page
www.linkedin.com
11,595 employees on LinkedIn®
Birdeye
(3,690)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Conversational Marketing software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 51% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that centralizes reviews across platforms and offers AI tools for composing responses, review request tools, and listings management tools.
    • Users like the ease of use, the ability to manage listings for multiple clients in one location, the AI-powered response feature, and the excellent customer service.
    • Reviewers mentioned issues with the interface not being intuitive, the analytics not being deep enough, the setup process being long, and occasional billing issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    786
    Ease of Use
    774
    Review Management
    642
    Customer Support
    586
    Features
    439
    Cons
    Missing Features
    164
    Improvement Needed
    123
    Review Management
    118
    Learning Curve
    108
    Reporting Issues
    101
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Lead Gathering
    Average: 8.4
    8.9
    Targeting
    Average: 8.6
    9.0
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,249 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,439 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 51% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that centralizes reviews across platforms and offers AI tools for composing responses, review request tools, and listings management tools.
  • Users like the ease of use, the ability to manage listings for multiple clients in one location, the AI-powered response feature, and the excellent customer service.
  • Reviewers mentioned issues with the interface not being intuitive, the analytics not being deep enough, the setup process being long, and occasional billing issues.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
786
Ease of Use
774
Review Management
642
Customer Support
586
Features
439
Cons
Missing Features
164
Improvement Needed
123
Review Management
118
Learning Curve
108
Reporting Issues
101
View All Pros and Cons
Birdeye features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.7
Lead Gathering
Average: 8.4
8.9
Targeting
Average: 8.6
9.0
Analytics
Average: 8.4
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,249 Twitter followers
LinkedIn® Page
www.linkedin.com
1,439 employees on LinkedIn®

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Qualified
(1,343)4.9 out of 5
Optimized for quick response
4th Easiest To Use in Conversational Marketing software
View top Consulting Services for Qualified
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Qualified is a chat system that supports booking meetings directly from a website and bridges the speed-to-lead gap often found with other Marketing Automation tools.
    • Users frequently mention the user-friendly interface, the ability to scale Business Development Rep workload, and the valuable insights provided by the AI chatbot.
    • Users mentioned that it takes time to learn the tool, with many settings to get used to, and setting up prompts isn’t always quick.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    277
    Helpful
    248
    Customer Service
    211
    Ease of Use
    210
    Features
    208
    Cons
    Learning Curve
    84
    Missing Features
    73
    Steep Learning Curve
    49
    Limited Customization
    34
    Complexity
    32
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Lead Gathering
    Average: 8.4
    9.4
    Targeting
    Average: 8.6
    9.2
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualified.com
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    700 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    286 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Qualified is a chat system that supports booking meetings directly from a website and bridges the speed-to-lead gap often found with other Marketing Automation tools.
  • Users frequently mention the user-friendly interface, the ability to scale Business Development Rep workload, and the valuable insights provided by the AI chatbot.
  • Users mentioned that it takes time to learn the tool, with many settings to get used to, and setting up prompts isn’t always quick.
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
277
Helpful
248
Customer Service
211
Ease of Use
210
Features
208
Cons
Learning Curve
84
Missing Features
73
Steep Learning Curve
49
Limited Customization
34
Complexity
32
View All Pros and Cons
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.5
Lead Gathering
Average: 8.4
9.4
Targeting
Average: 8.6
9.2
Analytics
Average: 8.4
Seller Details
Seller
Qualified.com
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
700 Twitter followers
LinkedIn® Page
www.linkedin.com
286 employees on LinkedIn®
Fin by Intercom
(3,689)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Conversational Marketing software
View top Consulting Services for Fin by Intercom
Save to My Lists
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fin by Intercom is an AI chatbot that provides customer support by answering queries and managing communications.
    • Users frequently mention the efficiency of Fin by Intercom in managing repetitive tasks, providing quick responses, and its ability to learn and adapt over time.
    • Reviewers experienced issues with Fin by Intercom's understanding of complex queries, its setup process, and the unpredictability of costs due to its pricing model.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fin by Intercom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    409
    Helpful
    390
    Features
    314
    Customer Support
    250
    Efficiency
    240
    Cons
    Missing Features
    144
    Limited Features
    119
    Learning Curve
    99
    AI Limitations
    95
    Expensive
    86
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fin by Intercom features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Lead Gathering
    Average: 8.4
    8.8
    Targeting
    Average: 8.6
    8.2
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercom, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,865 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,820 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fin by Intercom is an AI chatbot that provides customer support by answering queries and managing communications.
  • Users frequently mention the efficiency of Fin by Intercom in managing repetitive tasks, providing quick responses, and its ability to learn and adapt over time.
  • Reviewers experienced issues with Fin by Intercom's understanding of complex queries, its setup process, and the unpredictability of costs due to its pricing model.
Fin by Intercom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
409
Helpful
390
Features
314
Customer Support
250
Efficiency
240
Cons
Missing Features
144
Limited Features
119
Learning Curve
99
AI Limitations
95
Expensive
86
View All Pros and Cons
Fin by Intercom features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.3
Lead Gathering
Average: 8.4
8.8
Targeting
Average: 8.6
8.2
Analytics
Average: 8.4
Seller Details
Seller
Intercom, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,865 Twitter followers
LinkedIn® Page
www.linkedin.com
1,820 employees on LinkedIn®
Exceed.ai
(85)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is f

    Users
    No information available
    Industries
    • Computer Software
    • Venture Capital & Private Equity
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Exceed.ai features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Lead Gathering
    Average: 8.4
    8.9
    Targeting
    Average: 8.6
    8.3
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,340 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,430 employees on LinkedIn®
    Phone
    +1 650 466 - 1100
Product Description
How are these determined?Information
This description is provided by the seller.

Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is f

Users
No information available
Industries
  • Computer Software
  • Venture Capital & Private Equity
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
Exceed.ai features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Lead Gathering
Average: 8.4
8.9
Targeting
Average: 8.6
8.3
Analytics
Average: 8.4
Seller Details
Seller
Genesys
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,340 Twitter followers
LinkedIn® Page
www.linkedin.com
8,430 employees on LinkedIn®
Phone
+1 650 466 - 1100
Drift
(1,254)4.4 out of 5
Optimized for quick response
View top Consulting Services for Drift
Save to My Lists
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Drift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    118
    Helpful
    108
    Features
    68
    Lead Generation
    59
    Chat Features
    56
    Cons
    Missing Features
    29
    Notification Issues
    24
    Inadequate Notifications
    20
    Chat Management
    19
    Notification System
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Lead Gathering
    Average: 8.4
    8.6
    Targeting
    Average: 8.6
    8.1
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
118
Helpful
108
Features
68
Lead Generation
59
Chat Features
56
Cons
Missing Features
29
Notification Issues
24
Inadequate Notifications
20
Chat Management
19
Notification System
18
View All Pros and Cons
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Lead Gathering
Average: 8.4
8.6
Targeting
Average: 8.6
8.1
Analytics
Average: 8.4
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,541 Twitter followers
LinkedIn® Page
www.linkedin.com
1,184 employees on LinkedIn®
Customers.ai
(429)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customers AI is an automated tool for anonymous visitors that helps manage prospects even without the user's presence and provides detailed information about leads.
    • Users frequently mention the ease of use, the quality of customer service, the detailed lead information provided, and the efficient integration with other platforms.
    • Users mentioned that the server speed is slow, customization is limited, it can be complicated for beginners, and the main data is primarily from North America which may not be efficient for foreign markets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Customers.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    102
    Helpful
    90
    Ease of Use
    85
    Lead Generation
    75
    Customer Support
    67
    Cons
    Learning Curve
    13
    Learning Difficulty
    10
    Poor Customer Support
    10
    Steep Learning Curve
    9
    Cost
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Customers.ai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.8
    Lead Gathering
    Average: 8.4
    9.7
    Targeting
    Average: 8.6
    9.7
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Customers.ai
    Year Founded
    2018
    HQ Location
    Boston, Massachusetts
    Twitter
    @CustomersAI
    6,184 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customers AI is an automated tool for anonymous visitors that helps manage prospects even without the user's presence and provides detailed information about leads.
  • Users frequently mention the ease of use, the quality of customer service, the detailed lead information provided, and the efficient integration with other platforms.
  • Users mentioned that the server speed is slow, customization is limited, it can be complicated for beginners, and the main data is primarily from North America which may not be efficient for foreign markets.
Customers.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
102
Helpful
90
Ease of Use
85
Lead Generation
75
Customer Support
67
Cons
Learning Curve
13
Learning Difficulty
10
Poor Customer Support
10
Steep Learning Curve
9
Cost
8
View All Pros and Cons
Customers.ai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.8
Lead Gathering
Average: 8.4
9.7
Targeting
Average: 8.6
9.7
Analytics
Average: 8.4
Seller Details
Seller
Customers.ai
Year Founded
2018
HQ Location
Boston, Massachusetts
Twitter
@CustomersAI
6,184 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
Zoho SalesIQ
(251)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 73% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho SalesIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    5
    Chat Features
    3
    Ease of Use
    3
    Easy Integrations
    3
    Integrations
    3
    Cons
    Learning Curve
    2
    Billing Issues
    1
    Complexity
    1
    Complexity Issues
    1
    Complex Usage
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho SalesIQ features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Lead Gathering
    Average: 8.4
    8.9
    Targeting
    Average: 8.6
    8.3
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 73% Small-Business
  • 20% Mid-Market
Zoho SalesIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
5
Chat Features
3
Ease of Use
3
Easy Integrations
3
Integrations
3
Cons
Learning Curve
2
Billing Issues
1
Complexity
1
Complexity Issues
1
Complex Usage
1
View All Pros and Cons
Zoho SalesIQ features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.8
Lead Gathering
Average: 8.4
8.9
Targeting
Average: 8.6
8.3
Analytics
Average: 8.4
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,279 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
Verse.ai
(42)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations. Billions of dollars are spent on leads,

    Users
    No information available
    Industries
    • Real Estate
    • Financial Services
    Market Segment
    • 83% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Verse.ai features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Lead Gathering
    Average: 8.4
    10.0
    Targeting
    Average: 8.6
    10.0
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verse.ai
    Year Founded
    2013
    HQ Location
    San Diego, CA
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations. Billions of dollars are spent on leads,

Users
No information available
Industries
  • Real Estate
  • Financial Services
Market Segment
  • 83% Small-Business
  • 14% Mid-Market
Verse.ai features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
10.0
Lead Gathering
Average: 8.4
10.0
Targeting
Average: 8.6
10.0
Analytics
Average: 8.4
Seller Details
Seller
Verse.ai
Year Founded
2013
HQ Location
San Diego, CA
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
TARS
(171)4.6 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-d

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TARS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    2
    Customer Support
    2
    Ease of Use
    2
    Easy Creation
    2
    Helpful
    2
    Cons
    Limited Reporting
    2
    Challenging Reporting
    1
    Data Analytics Issues
    1
    Inadequate Reporting
    1
    Limited Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Lead Gathering
    Average: 8.4
    9.1
    Targeting
    Average: 8.6
    8.7
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    759 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-d

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
2
Customer Support
2
Ease of Use
2
Easy Creation
2
Helpful
2
Cons
Limited Reporting
2
Challenging Reporting
1
Data Analytics Issues
1
Inadequate Reporting
1
Limited Features
1
View All Pros and Cons
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.9
Lead Gathering
Average: 8.4
9.1
Targeting
Average: 8.6
8.7
Analytics
Average: 8.4
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
759 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Manychat
(156)4.5 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 88% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Manychat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Helpful
    11
    Automation
    10
    Features
    9
    User-Friendly
    8
    Cons
    Limited Features
    7
    Expensive
    6
    Poor Customer Support
    6
    Missing Features
    5
    Limited Integrations
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Manychat features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Lead Gathering
    Average: 8.4
    8.6
    Targeting
    Average: 8.6
    7.9
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManyChat
    Year Founded
    2016
    HQ Location
    Palo Alto, US
    Twitter
    @ManyChatHQ
    3,695 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    421 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 88% Small-Business
  • 8% Mid-Market
Manychat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Helpful
11
Automation
10
Features
9
User-Friendly
8
Cons
Limited Features
7
Expensive
6
Poor Customer Support
6
Missing Features
5
Limited Integrations
4
View All Pros and Cons
Manychat features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.2
Lead Gathering
Average: 8.4
8.6
Targeting
Average: 8.6
7.9
Analytics
Average: 8.4
Seller Details
Seller
ManyChat
Year Founded
2016
HQ Location
Palo Alto, US
Twitter
@ManyChatHQ
3,695 Twitter followers
LinkedIn® Page
www.linkedin.com
421 employees on LinkedIn®
Instabot
(52)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instabot is a conversational marketing platform that allows you to create and launch chatbots that understands your users, and then curates information, answers questions, captures contacts, and books

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Instabot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Lead Gathering
    Average: 8.4
    9.2
    Targeting
    Average: 8.6
    8.6
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    instabot.io
    Year Founded
    2017
    HQ Location
    New York, US
    Twitter
    @Instabot_io
    465 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instabot is a conversational marketing platform that allows you to create and launch chatbots that understands your users, and then curates information, answers questions, captures contacts, and books

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 23% Mid-Market
Instabot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.3
Lead Gathering
Average: 8.4
9.2
Targeting
Average: 8.6
8.6
Analytics
Average: 8.4
Seller Details
Seller
instabot.io
Year Founded
2017
HQ Location
New York, US
Twitter
@Instabot_io
465 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Conversica
(187)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies at

    Users
    No information available
    Industries
    • Automotive
    • Computer Software
    Market Segment
    • 63% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Conversica Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Lead Generation
    14
    Helpful
    9
    Automation
    8
    Ease of Use
    8
    Efficiency
    7
    Cons
    Inaccuracy
    7
    Inadequate Response System
    7
    AI Limitations
    6
    Poor Understanding
    6
    Integration Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Conversica features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Lead Gathering
    Average: 8.4
    8.1
    Targeting
    Average: 8.6
    8.5
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Conversica LLC
    Company Website
    Year Founded
    2007
    HQ Location
    Foster City, CA
    Twitter
    @MyConversica
    11,160 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    112 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies at

Users
No information available
Industries
  • Automotive
  • Computer Software
Market Segment
  • 63% Mid-Market
  • 21% Small-Business
Conversica Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Lead Generation
14
Helpful
9
Automation
8
Ease of Use
8
Efficiency
7
Cons
Inaccuracy
7
Inadequate Response System
7
AI Limitations
6
Poor Understanding
6
Integration Issues
4
View All Pros and Cons
Conversica features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.3
Lead Gathering
Average: 8.4
8.1
Targeting
Average: 8.6
8.5
Analytics
Average: 8.4
Seller Details
Seller
Conversica LLC
Company Website
Year Founded
2007
HQ Location
Foster City, CA
Twitter
@MyConversica
11,160 Twitter followers
LinkedIn® Page
www.linkedin.com
112 employees on LinkedIn®
Chatfuel
(45)4.4 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One solution for engagement and sales in private medicine and wellness. Chatfuel is an AI-native operating system for private healthcare and wellness SMBs. It helps service teams shift from manual

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatfuel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Automation
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Setup
    1
    Cons
    Expensive
    1
    Poor Customer Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatfuel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Lead Gathering
    Average: 8.4
    9.7
    Targeting
    Average: 8.6
    7.8
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatfuel Ai
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @chatfuel
    25,290 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

One solution for engagement and sales in private medicine and wellness. Chatfuel is an AI-native operating system for private healthcare and wellness SMBs. It helps service teams shift from manual

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Chatfuel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Automation
1
Ease of Use
1
Easy Creation
1
Easy Setup
1
Cons
Expensive
1
Poor Customer Support
1
View All Pros and Cons
Chatfuel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.7
Lead Gathering
Average: 8.4
9.7
Targeting
Average: 8.6
7.8
Analytics
Average: 8.4
Seller Details
Seller
Chatfuel Ai
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@chatfuel
25,290 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Whisbi
(18)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales convers

    Users
    No information available
    Industries
    • Automotive
    • Telecommunications
    Market Segment
    • 61% Enterprise
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Whisbi features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Lead Gathering
    Average: 8.4
    7.2
    Targeting
    Average: 8.6
    7.1
    Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Whisbi
    Year Founded
    2008
    HQ Location
    Barcelona, Catalonia
    Twitter
    @Whisbi
    11,308 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales convers

Users
No information available
Industries
  • Automotive
  • Telecommunications
Market Segment
  • 61% Enterprise
  • 22% Mid-Market
Whisbi features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
7.5
Lead Gathering
Average: 8.4
7.2
Targeting
Average: 8.6
7.1
Analytics
Average: 8.4
Seller Details
Seller
Whisbi
Year Founded
2008
HQ Location
Barcelona, Catalonia
Twitter
@Whisbi
11,308 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
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